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Xiaoling 32.2 1 **~ Table of Contents:**
Xiaoling 1.1 2
3 {{toc/}}
4
5
Xiaoling 30.2 6
Xiaoling 52.2 7 = 1. Join process page check =
Xiaoling 1.1 8
Xiaoling 52.2 9
Xiaoling 1.1 10 These pages are useful to check what is wrong on the Join process. Below shows the four steps that we can check the Join Process.
Xiaoling 2.1 11 \\**If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the sceenshots for each step to check. They include:**
Xiaoling 1.1 12
13 * End node console to show the Join freuqency and DR. (If possible)
Xiaoling 37.3 14
Xiaoling 1.1 15 * Gateway (from gateway UI) traffic to show the packet got from end node and receive from Server. (If possible)
Xiaoling 37.3 16
Xiaoling 1.1 17 * Gateway traffic (from server UI) to shows the data exchange between gateway and server. (Normaly possible)
Xiaoling 37.3 18
Xiaoling 1.1 19 * End Node traffic (from server UI) to shows end node activity in server. (Normaly possible)
Xiaoling 37.3 20
Xiaoling 1.1 21 * End Node Keys screen shot shows in end node and server. so we can check if the keys are correct. (In most case, we found keys doesn't match, especially APP EUI)
22
Xiaoling 32.14 23 (% style="color:blue" %)**1. End Device Join Screen shot, we can check:**
24
Xiaoling 1.1 25 * If the device is sending join request to server?
Xiaoling 37.3 26
Xiaoling 1.1 27 * What frequency the device is sending?
28
Mengting Qiu 61.1 29 [[image:image-20240129142147-2.png||height="736" width="964"]]
Xiaoling 1.1 30
Mengting Qiu 52.1 31 Console Output from End device to see the transmit frequency.
Xiaoling 1.1 32
Xiaoling 32.16 33
Xiaoling 32.14 34 (% style="color:blue" %)**2. Gateway packet traffic in gateway web or ssh. we can check:**
Xiaoling 1.1 35
36 * If the gateway receive the Join request packet from sensor? (If this fail, check if the gateway and sensor works on the match frequency)
Xiaoling 37.3 37
Xiaoling 1.1 38 * If the gateway gets the Join Accept message from server and transmit it via LoRa?
39
Mengting Qiu 61.1 40 [[image:image-20240129151608-6.jpeg||height="725" width="1256"]]
Xiaoling 1.1 41
42 Console Output from Gateway to see packets between end node and server.
43
44
Mengting Qiu 49.1 45 (% style="color:blue" %)**3. Gateway Live data in LoRaWAN Server**
Xiaoling 1.1 46
Mengting Qiu 49.1 47 * Does the gateway real-time data contain information about Join Request? If not, check the internet connection and gateway LoRaWAN server Settings.
Xiaoling 37.3 48
Mengting Qiu 49.1 49 * Does the server send back a Join Accept for the Join Request? If not, check that the key from the device matches the key you put into the server, or try to choose a different server route for that end device.
Xiaoling 37.3 50
Xiaoling 1.1 51 * If the Join Accept message are in correct frequency? If you set the server to use US915 band, and your end node and gateway is EU868, you will see the Join Accept message are in US915 band so no possible to Join success.
52
Mengting Qiu 61.1 53 [[image:image-20240129150821-5.jpeg||height="522" width="1264"]]
Xiaoling 1.1 54
Mengting Qiu 49.1 55 The Traffic for the End node in the server, use TTN as example.
Xiaoling 1.1 56
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Xiaoling 32.14 58 (% style="color:blue" %)**4. Data Page in LoRaWAN server**
Xiaoling 1.1 59
60 * If this data page shows the Join Request message from the end node? If not, most properly you have wrong settings in the keys. Keys in the server doesn't match the keys in End Node.
61
Mengting Qiu 61.1 62 [[image:image-20240129142557-3.png||height="488" width="1267"]]
Xiaoling 1.1 63
64 The data for the end device set in server
65
Xiaoling 35.2 66
Mengting Qiu 61.1 67 [[image:image-20240129142631-4.png||height="637" width="1256"]]
Xiaoling 1.1 68
Mengting Qiu 49.1 69 Check if OTAA Keys match the keys in device.
Xiaoling 1.1 70
71
Xiaoling 2.1 72 = 2. Notice of US915/CN470/AU915 Frequency band =
Xiaoling 1.1 73
Xiaoling 32.3 74
Xiaoling 4.2 75 (((
Mengting Qiu 50.1 76 If user has problem to work with LoRaWAN server in band US915/AU915/CN470, he can check:
Xiaoling 4.2 77 )))
Xiaoling 1.1 78
Xiaoling 4.2 79 * (((
Mengting Qiu 50.1 80 What **sub-band** the server support?
Xiaoling 4.2 81 )))
82 * (((
Mengting Qiu 50.1 83 What is the **sub-band** the gateway support?
Xiaoling 4.2 84 )))
85 * (((
Mengting Qiu 50.1 86 What is the **sub-band** the end node is using?
Xiaoling 4.2 87 )))
Xiaoling 1.1 88
Xiaoling 4.2 89 (((
Xiaoling 1.1 90 All of above should match so End Node can properly Join the server and don't have packet lost.
Xiaoling 4.2 91 )))
Xiaoling 1.1 92
Xiaoling 4.2 93 (((
94
95 )))
96
97 (((
Mengting Qiu 50.1 98 In LoRaWAN protocol, the frequency bands US915, AU915, CN470 each includes at least 72 frequencies. Many gateways support only 8 or 16 frequencies, and server might support 8 frequency only. In this case, the OTAA join time and uplink schedule is long and unpredictable while the end node is hopping in 72 frequencies, because the end node will send data in many frequency that the gateway or server doesn't support.
Xiaoling 4.2 99 )))
Xiaoling 1.1 100
Xiaoling 4.2 101 (((
102
103 )))
104
105 (((
Mengting Qiu 50.1 106 Here are the frequency tables for these bands as reference:
Xiaoling 4.2 107 )))
Xiaoling 1.1 108
Xiaoling 14.2 109 [[image:image-20220526163801-6.png]]
Xiaoling 1.1 110
111 US915 Channels
112
Xiaoling 35.2 113
Xiaoling 18.2 114 [[image:image-20220526163926-7.png]]
Xiaoling 1.1 115
116 AU915 Channels
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Xiaoling 32.3 118
Xiaoling 18.2 119 [[image:image-20220526163941-8.png]]
Xiaoling 1.1 120
Xiaoling 4.4 121 (((
Xiaoling 1.1 122 CN470 Channels
Xiaoling 32.3 123
124
Xiaoling 4.4 125 )))
Xiaoling 1.1 126
Xiaoling 4.3 127 (((
Xiaoling 1.1 128 If we look at the [[TTN network server frequency plan>>url:https://www.thethingsnetwork.org/docs/lorawan/frequency-plans.html]], we can see the US915 frequency band use the channel 8~~15.So the End Node must work at the same frequency in US915 8~~15 channels for TTN server.
Xiaoling 4.3 129 )))
Xiaoling 1.1 130
Mengting Qiu 49.1 131 [[image:image-20240123151225-3.png||height="434" width="902"]]
Xiaoling 1.1 132
Xiaoling 4.4 133 (((
Xiaoling 1.1 134 TTN FREQUENCY PLAN
Xiaoling 32.3 135
Xiaoling 37.2 136 (% style="display:none" %) (%%)
Xiaoling 4.4 137 )))
Xiaoling 1.1 138
Xiaoling 4.3 139 (((
Xiaoling 1.1 140 In dragino end node, user can use AT+CHE command to set what frequencies set the end node will use. The default settings for Dragino end node are preconfigure for TTN server, so use 8~~15 channels, which is **AT+CHE=2**. (AT+CHE=1 for first 8 channels, AT+CHE=2 for second 8 channels.. etc, and AT+CHE=0 for all 72 channels. )
Xiaoling 4.3 141 )))
Xiaoling 1.1 142
Xiaoling 37.2 143 (% style="display:none" %) (%%)
Xiaoling 1.1 144
Mengting Qiu 49.1 145 = 3. Why I see data lost/ is not periodically uplink? Even the signal strength is good =
Xiaoling 1.1 146
Xiaoling 32.3 147
Xiaoling 1.1 148 In this case, we can check if the frequency band matches in End Node, Gateway and LoRaWAN server. A typical case is using US915 in ChirpStack server as below:
149
Xiaoling 37.2 150 * (% style="color:blue" %)**End node** (%%) ~-~-> Use Sub-band2 (Channel 8,9,10,11,12,13,14,15) for Dragino Sensor. ADR is also enable, this is the default settings for dragino sensors.
Xiaoling 1.1 151
Xiaoling 37.2 152 * (% style="color:blue" %)**Gateway** (%%) ~-~-> Use Sub-band2 (Channel 8,9,10,11,12,13,14,15) for Dragino Gateway. this is the default settings for dragino sensors.
153
154 * (% style="color:blue" %)**LoRaWAN server**  (%%) ~-~-> ChirpStack default installation and use Sub-band1, **enabled_uplink_channels=[0, 1, 2, 3, 4, 5, 6, 7]** in the file chirpstack-network-server.toml.
155
Xiaoling 4.3 156 (((
Xiaoling 1.1 157 When Sensor power on, it will use sub-band2 to join the network, the frequency matches the settings in gateway so all Join Request will be passed to the server for Join. Server will ask the sensor to change to Sub-band1 in the Join Accept downlink message. Sensor will change to sub-band1 for data upload. This cause the sensor and gateway have different frequencies so user see lost of most data or even no data.
Xiaoling 4.3 158 )))
Xiaoling 1.1 159
Xiaoling 4.3 160
161 (((
Xiaoling 1.1 162 Use Subband2 as a default subband cause the sensor to have problem to work with the LoRaWAN server which use other subband, and use need to access to the end node to change the subband by console. that is not user frendily,. So since Dragino LoRaWAN Stack version DLS-005(release on end of 2020), we have changed the device to use All Subbands for OTAA join, for example, device will use the first frequency in Sub-Band1 as firt OTAA join packet, then use the first frequency in Sub-Band 2 , then first frequency in sub-band 3, and so on. LoRaWAN server will normally provide the required subband in the OTAA accept process, so end node will know what subband it use after join. If LoRaWAN server doesn't provide subband info in OTAA join, end node will use the subband which join success as the working subband. So the new method cause a longer OTAA Join time but will be compatible with all LoRaWAN server. And new method won't affect the normal uplink after Join Success.
Xiaoling 4.3 163 )))
Xiaoling 1.1 164
165
Xiaoling 2.1 166 = 4. Transmision on ABP Mode =
Xiaoling 1.1 167
Xiaoling 32.3 168
Xiaoling 4.3 169 (((
Xiaoling 1.1 170 In ABP mode, there is a Frame Counter Checks. With this check enabled, the server will only accept the frame with a higher counter. If you reboot the device in ABP mode, the device will start from count 0, so you won't be able to see the frame update in server.
Xiaoling 4.3 171 )))
Xiaoling 1.1 172
Xiaoling 4.3 173 (((
Xiaoling 1.1 174 So in ABP mode, first check if the packet already arrive your gateway, if the packet arrive gatewat but didn't arrive server. Please check if this is the issue.
Xiaoling 4.3 175 )))
Xiaoling 1.1 176
Xiaoling 4.3 177 (((
Xiaoling 1.1 178 To solve this, disable the Frame Counter Check will solve this issue , or reset the frame counter in the device page.
Mengting Qiu 49.1 179
180 [[image:image-20240123161737-4.png||height="395" width="763"]]
Xiaoling 4.3 181 )))
Xiaoling 1.1 182
Mengting Qiu 49.1 183 [[image:image-20240123161853-6.png||height="599" width="771"]]
Xiaoling 1.1 184
185 Disable Frame Counter Check in ABP Mode
186
187
Xiaoling 2.1 188 = 5. Downstream Debug =
Xiaoling 1.1 189
Xiaoling 2.1 190 == 5.1 How it work ==
Xiaoling 1.1 191
Xiaoling 32.3 192
Xiaoling 1.1 193 LoRaWAN End node will open two receive windows to receive the downstream data. If the downstream packets arrive the end node at these receive windows, the end node will be able to get this packet and process it.
194
Xiaoling 4.3 195 (((
Mengting Qiu 49.1 196 Depends on Class A or Class C, the receive windows will be a little difference.
Xiaoling 4.3 197 )))
Xiaoling 1.1 198
Xiaoling 31.2 199 [[image:image-20220531161828-1.png]]
Xiaoling 1.1 200
201 receive windows for Class A and Class C
202
Xiaoling 32.3 203
Xiaoling 1.1 204 Below are the requirement for the End Device to receive the packets.
205
206 * The End Device must open the receive windows: RX1 or RX2
Xiaoling 37.2 207
Xiaoling 1.1 208 * The LoRaWAN server must send a downstream packet, and the gateway forward this downstream packet for this end node.
Xiaoling 37.2 209
Xiaoling 1.1 210 * This downstream packet must arrive to the end node while RX1 or RX2 is open.
Xiaoling 37.2 211
Xiaoling 1.1 212 * This packet must match the frequency of the RX1 or RX2 window.
Xiaoling 37.2 213
Xiaoling 32.3 214 * This packet must match the DataRate of RX1(RX1DR) or RX2 (RX2DR). (% style="color:red" %)**This is the common fail point, because different lorawan server might use different RX2DR and they don't info End Node via ADR message so cause the mismatch. If this happen, user need to change the RX2DR to the right value in end node. In OTAA, LoRaWAN Server will send the RX2DR setting in Join Accept message so the end node will auto adjust. but ABP uplink doesn't support this auto change.**
Xiaoling 1.1 215
Xiaoling 2.1 216 == 5.2 See Debug Info ==
Xiaoling 1.1 217
Xiaoling 32.3 218
Xiaoling 4.6 219 (((
Xiaoling 32.3 220 (% style="color:blue" %)**For LoRaWAN Server**
Xiaoling 4.6 221 )))
Xiaoling 1.1 222
Xiaoling 4.6 223 (((
Xiaoling 1.1 224 We can check if there is downlink message for this end node, use TTN for example:
Xiaoling 4.6 225 )))
Xiaoling 1.1 226
Xiaoling 4.6 227 (((
Mengting Qiu 49.1 228 Configure a downlink to the end device
Mengting Qiu 61.1 229
230 [[image:image-20240129152412-8.png||height="486" width="1206"]]
Xiaoling 4.6 231 )))
Xiaoling 1.1 232
233
Xiaoling 4.6 234 (((
Xiaoling 1.1 235 Set a downstream in TTN and see it is sent
Xiaoling 4.6 236 )))
Xiaoling 1.1 237
Mengting Qiu 63.1 238 (% style="color:red" %)**Note: After the downlink command is successfully sent from the platform to the node, the downlink command is executed only after the platform receives the next uplink package from the node.**
Xiaoling 1.1 239
Mengting Qiu 63.1 240
Xiaoling 4.3 241 (((
Mengting Qiu 63.1 242 This downlink info will then pass to the gateway downlink list. and the DR which is used (SF7BW500) in US915 is DR5.
Xiaoling 4.3 243 )))
Xiaoling 1.1 244
Mengting Qiu 61.1 245 [[image:image-20240129152049-7.png||height="463" width="1166"]]
Xiaoling 1.1 246
Xiaoling 4.6 247 (((
Mengting Qiu 63.1 248 Gateway Traffic can see this downlink info
Xiaoling 4.6 249 )))
Xiaoling 1.1 250
251
Xiaoling 32.16 252
Xiaoling 4.6 253 (((
Xiaoling 32.3 254 (% style="color:blue" %)**For LoRaWAN Gateway**
Xiaoling 4.6 255 )))
Xiaoling 1.1 256
Xiaoling 4.3 257 (((
Mengting Qiu 63.1 258 When the downlink packet appear on the traffic of Gateway page. The LoRaWAN gateway can get it from LoRaWAN server and transmit it. In Dragino Gateway, this can be checked by running "logread -f" in the SSH console. and see below:
Xiaoling 4.3 259 )))
Xiaoling 1.1 260
Mengting Qiu 63.1 261 [[image:image-20240129154321-9.png]]
Xiaoling 1.1 262
Xiaoling 4.6 263 (((
Xiaoling 1.1 264 Gateway Sent out this packet
Xiaoling 4.6 265 )))
Xiaoling 1.1 266
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Xiaoling 32.16 268
Xiaoling 4.6 269 (((
Xiaoling 32.3 270 (% style="color:blue" %)**For End Node**
Xiaoling 4.6 271 )))
Xiaoling 1.1 272
Xiaoling 4.8 273 (((
Xiaoling 1.1 274 we can use AT Command (AT+CFG) to check the RX1 configure and RX2 configure. as below:
Xiaoling 4.8 275 )))
Xiaoling 1.1 276
Xiaoling 4.9 277 (((
Xiaoling 37.3 278 * (% style="color:#037691" %)**AT+RX2FQ=869525000**  (%%) **~-~-->**  The RX2 Window frequency
Xiaoling 32.4 279
Xiaoling 37.3 280 * (% style="color:#037691" %)**AT+RX2DR=3**          (%%) **~-~-->**  The RX2 DataRate
Xiaoling 32.16 281
Xiaoling 37.3 282 * (% style="color:#037691" %)**AT+RX1DL=1000**       (%%) ** ~-~-->**  Receive Delay 1
283
284 * (% style="color:#037691" %)**AT+RX2DL=2000**       (%%) **~-~--> ** Receive Delay 2
Xiaoling 4.9 285 )))
286
287 (((
Xiaoling 32.3 288 (% style="color:blue" %)**when the device running, we can see below info:**
Xiaoling 4.7 289 )))
Xiaoling 1.1 290
Xiaoling 4.8 291 {{{ [12502]***** UpLinkCounter= 0 *****
292 [12503]TX on freq 868500000 Hz at DR 0
293 [13992]txDone
Xiaoling 4.13 294 [15022]RX on freq 868500000 Hz at DR 0 --> RX1 window open at frequency: 868500000, DR0, after 15022-13992= 1030ms of txdone
295 [15222]rxTimeOut --> no packet arrive in RX1 window. (duration: 200ms)
296 [15987]RX on freq 869525000 Hz at DR 3 --> RX2 window open at frequency: 869525000, DR3, after 15987-13992= 1995ms of txdone
297 [16027]rxTimeOut --> no packet arrive in RX2 window. (duration: 40 ms)}}}
Xiaoling 1.1 298
Xiaoling 4.3 299 (((
Xiaoling 4.5 300
Xiaoling 32.16 301
302
Xiaoling 4.5 303 )))
304
Xiaoling 4.7 305 (((
Xiaoling 32.3 306 (% style="color:blue" %)**Another message:**
Xiaoling 4.7 307 )))
Xiaoling 4.5 308
Xiaoling 4.8 309 {{{ [12502]***** UpLinkCounter= 0 *****
310 [12503]TX on freq 868100000 Hz at DR 0
311 [13992]txDone
312 [15022]RX on freq 868100000 Hz at DR 0
313 [15222]rxTimeOut
314 [15987]RX on freq 869525000 Hz at DR 3
Xiaoling 4.13 315 [16185]rxDone --> We have got the downstream packet.
Xiaoling 4.8 316 Rssi= -64
317 Receive data
318 1:0012345678}}}
Xiaoling 4.5 319
Xiaoling 22.2 320
Xiaoling 32.6 321 == 5.3 If problem doesn't solve ==
Xiaoling 1.1 322
Xiaoling 32.6 323
Xiaoling 23.2 324 (% style="color:red" %)**If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the sceenshots for each step to check. They include:**
Xiaoling 1.1 325
326 * End node console to show the transmit freuqency and DR.
Xiaoling 37.3 327
Xiaoling 1.1 328 * Gateway (from gateway UI) traffic to show the packet got from end node and receive from Server.
Xiaoling 37.3 329
Xiaoling 1.1 330 * Gateway traffic (from server UI) to shows the data exchange between gateway and server.
Xiaoling 37.3 331
Xiaoling 1.1 332 * End Node traffic (from server UI) to shows end node activity in server.
333
Xiaoling 2.1 334 = 6. Downlink Issue ~-~- Packet REJECTED, unsupported frequency =
Xiaoling 1.1 335
Xiaoling 32.7 336
Xiaoling 4.5 337 (((
Mengting Qiu 63.1 338 In LoRaWAN, the gateway will use the frequency specify by the server to transmit a packet as downlink purpose. Each Frequency band has different downlink frequency. and the gateway has a frequency range limited to transmit downlink.
Xiaoling 4.5 339 )))
Xiaoling 1.1 340
Xiaoling 4.5 341 (((
342
343 )))
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345 (((
Xiaoling 1.1 346 So if the LoRaWAN server is an AS923 server which ask the gateway to transmit at 923.2Mhz frequency, but the gateway is IN868 frequency band (support 865~~867Mhz to transmit). In the gateway log it will show something like below:
Xiaoling 4.5 347 )))
Xiaoling 1.1 348
Xiaoling 4.7 349 {{{Sat Nov 21 08:04:17 2020 daemon.info lora_pkt_fwd[1680]: ERROR~ Packet REJECTED, unsupported frequency - 923200000 (min:865000000,max:867000000)}}}
Xiaoling 1.1 350
Xiaoling 4.5 351 (((
Xiaoling 4.6 352
353 )))
354
355 (((
Xiaoling 1.1 356 In this case, please double check the gateway frequency and the server frequency band.
Xiaoling 4.5 357 )))
Xiaoling 1.1 358
359
Xiaoling 2.1 360 = 7. Decrypt a LoRaWAN Packet =
Xiaoling 1.1 361
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Mengting Qiu 70.1 363 (% style="color:blue" %)**1. LHT65N End device configure:**
Xiaoling 1.1 364
Xiaoling 32.7 365 **Change to ABP Mode:  AT+NJM=0**
Xiaoling 37.3 366
Mengting Qiu 70.1 367 **Change to fix frequency:  ​​​​AT+CHE=1**
Xiaoling 37.3 368
Xiaoling 32.7 369
Mengting Qiu 70.1 370 **AT+CFG(Print configuration):**
Xiaoling 32.12 371
Mengting Qiu 80.1 372 [[image:image-20240129170603-7.png||height="697" width="545"]][[image:image-20240129163741-3.png||height="694" width="565"]]
Xiaoling 1.1 373
Xiaoling 29.2 374
Xiaoling 32.16 375
Mengting Qiu 70.1 376 **Configuration: **
Xiaoling 1.1 377
Mengting Qiu 70.1 378 [[image:image-20240129164219-4.png||height="612" width="440"]]
Xiaoling 1.1 379
Xiaoling 29.2 380
Xiaoling 1.1 381
Mengting Qiu 70.1 382 (% style="color:blue" %)**2. In LPS8-v2, configure to receive above message**
Xiaoling 1.1 383
Mengting Qiu 70.1 384 [[image:image-20240129164326-5.png||height="506" width="1114"]]
Xiaoling 29.2 385
Xiaoling 32.16 386
Mengting Qiu 70.1 387 In LPS8-v2 console, we can see the Base64 receive are:
Xiaoling 1.1 388
Mengting Qiu 70.1 389 [[image:image-20240129170137-6.png||height="459" width="1116"]]
Xiaoling 1.1 390
Mengting Qiu 70.1 391
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Mengting Qiu 91.1 393 (% style="color:blue" %)**3. Decode the info in CMD(Command prompt window)**
Mengting Qiu 70.1 394
Mengting Qiu 91.1 395 LoRa packet Base64 format:  QP~/~/~/~/+AFQACZv8Hjmc8gFTAkhMzU+75 **(from LPS8-v2)**
Xiaoling 1.1 396
Mengting Qiu 80.1 397 Then the instructions and format parsed in SecureCRT are:  ./node_modules/.bin/lora-packet-decode ~-~-base64 QP~/~/~/~/+AFQACZv8Hjmc8gFTAkhMzU+75
Xiaoling 1.1 398
399
Mengting Qiu 91.1 400 **Step1: Open CMD, Enter the gateway IP and port.(ssh root@gateway IP -p 22)**
Xiaoling 32.9 401
Mengting Qiu 91.1 402 [[image:image-20240129190752-17.png||height="338" width="901"]]
Xiaoling 1.1 403
Mengting Qiu 91.1 404 [[image:image-20240129191937-21.png||height="450" width="901"]]
Xiaoling 1.1 405
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Mengting Qiu 91.1 407 **Step2: Enter the command to download the LoRa parsing package.(npm install lora-packet)**
Mengting Qiu 80.1 408
Mengting Qiu 91.1 409 [[image:image-20240129192239-22.png||height="416" width="902"]]
Mengting Qiu 80.1 410
Mengting Qiu 91.1 411 [[image:image-20240129192549-23.png||height="459" width="898"]]
Mengting Qiu 80.1 412
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Mengting Qiu 91.1 414 **Step3: Parse the gateway raw payload.(./node_modules/.bin/lora-packet-decode ~-~-base64 QP~/~/~/~/+AFQACZv8Hjmc8gFTAkhMzU+75)**
Mengting Qiu 80.1 415
416
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Mengting Qiu 91.1 419 [[image:image-20240129192908-24.png||height="477" width="907"]]
Mengting Qiu 80.1 420
421
Mengting Qiu 91.1 422 [[image:image-20240129192954-25.png||height="485" width="916"]]
Mengting Qiu 80.1 423
Mengting Qiu 91.1 424
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Mengting Qiu 50.1 430 = 8. Why I see uplink 0x00 periodically on the LHT65 v1.8 firmware =
Xiaoling 1.1 431
Xiaoling 32.9 432
Xiaoling 1.1 433 Since firmware v1.8, LHT65 will send MAC command to request time, in the case if DR only support max 11 bytes, this MAC command will be bundled to a separate uplink payload with 0x00.
434
Xiaoling 29.3 435
Xiaoling 2.1 436 = 9. Why do I see a "MIC Mismatch" error message from the server? =
Xiaoling 1.1 437
Xiaoling 32.9 438
Xiaoling 4.7 439 (((
Xiaoling 32.9 440 1)  If the user receives a "MIC Mismatch" message after registering the node on the server.
Xiaoling 4.7 441 )))
Xiaoling 1.1 442
Xiaoling 4.7 443 (((
Xiaoling 1.1 444 It is likely that the user filled in the wrong APPKEY when registering the node. Many users fill in "APPSKEY".
Xiaoling 4.7 445 )))
Xiaoling 1.1 446
Xiaoling 4.7 447 * (((
448 Please note the distinction between "APPKEY" and "APPSKEY".
449 )))
Xiaoling 1.1 450
Xiaoling 4.7 451 (((
Xiaoling 1.1 452 2)If the node works on the server for a period of time, the device stops working and receives a "MIC Mismatch" message.
Xiaoling 4.7 453 )))
Xiaoling 1.1 454
Xiaoling 4.7 455 (((
Xiaoling 1.1 456 The user needs a USB-TTL adapter to connect the serial port to modify the node APPKEY.
Xiaoling 4.7 457 )))
Xiaoling 1.1 458
Xiaoling 4.7 459 * (((
460 If a node is registered with multiple servers, it may also cause the "mic mismatch" error.
Bei Jinggeng 39.1 461 )))
Edwin Chen 5.1 462
Bei Jinggeng 39.1 463 (% class="wikigeneratedid" %)
464 3)Wrong Regional Parameters version selected
465 We generally use versions above 1.0.2
Xiaoling 32.9 466
Bei Jinggeng 39.1 467 (% class="wikigeneratedid" %)
468 [[image:image-20230322163227-1.png]]
Xiaoling 1.1 469
Bei Jinggeng 39.1 470 (% class="wikigeneratedid" %)
471 4)We have had cases where it was automatically fixed the next day despite no manual changes, probably a server side issue
472
Xiaoling 39.2 473
Mengting Qiu 63.1 474 = 10. Why I got the payload only with "0x00" or "AA~=~="? =
Xiaoling 1.1 475
Xiaoling 32.9 476
Edwin Chen 41.1 477 (% style="color:blue" %)**Why sensor sends 0x00?**
Edwin Chen 35.1 478
Edwin Chen 41.1 479 For US915, AU915 or AS923 frequencies, the max payload lenght is 11 bytes for DR0. Some times sensor needs to send MAC command to server, because the payload is 11 bytes, The MAC command + Payload will exceed 11 bytes and LoRaWAN server will ignore the uplink. In this case, Sensor will send two uplinks together: one uplink is the payload without MAC command, another uplink is **0x00 payload + MAC Command.**  For the second uplink, in the server side, it will shows the payload is 0x00. Normally, there are several case this will happen.
Xiaoling 1.1 480
Edwin Chen 41.1 481 **Possible Case 1**:
Xiaoling 1.1 482
Edwin Chen 41.1 483 Sensor has ADR=1 enable and sensor need to reply server MAC command (ADR request) while sensor has DR=0.
Bei Jinggeng 40.1 484
Xiaoling 1.1 485
Edwin Chen 41.1 486 **Possible Case 2:**
Edwin Chen 33.1 487
Edwin Chen 41.1 488 For the sensor which has Datalog Feature enable, the sensor will send TimeRequest MAC Command to sync the time. This Time Request will be sent once Sensor Join Network and Every 10 days. While they send such command with DR=0, sensor will send this command with 0x00 payload.
Bei Jinggeng 40.1 489
Edwin Chen 41.1 490
Xiaoling 37.3 491 (% style="color:blue" %)**How to solve:**
Edwin Chen 35.1 492
Bei Jinggeng 40.1 493 Solution:
Edwin Chen 35.1 494
Edwin Chen 41.1 495 ~1. Use the decoder to filter out this 0x00 packet. (**Recommand**)
Bei Jinggeng 40.1 496
497 2. Data rate changed from DR3 to DR5, increasing upload byte length
498 AT+ADR=0
499 AT+DR=3
500
501 Downlink:
502
503 [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H7.4DataRate>>http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H7.4DataRate]]
504
Edwin Chen 34.1 505 Some node decoders may not have the filter function, or you need decoders of other servers and formats. Please send an email to [[support@dragino.com>>mailto:support@dragino.com]]
Edwin Chen 6.1 506
Xiaoling 32.9 507
Edwin Chen 5.1 508 = 11. Why my Dev EUI and APP EUI is 0x000000000000, how to solve? =
509
Xiaoling 32.9 510
Xiaoling 29.4 511 (((
Edwin Chen 7.1 512 It is possible the keys is erased during upgrading of firmware. and the console output shows below after AT+CFG
Xiaoling 29.4 513 )))
Edwin Chen 5.1 514
Xiaoling 29.4 515 (((
Edwin Chen 5.1 516 AT+APPKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Xiaoling 29.4 517 )))
Edwin Chen 5.1 518
Xiaoling 29.4 519 (((
Edwin Chen 5.1 520 AT+NWKSKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Xiaoling 29.4 521 )))
Edwin Chen 5.1 522
Xiaoling 29.4 523 (((
Edwin Chen 5.1 524 AT+APPSKEY=00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Xiaoling 29.4 525 )))
Edwin Chen 5.1 526
Xiaoling 29.4 527 (((
Edwin Chen 5.1 528 AT+APPEUI=00 00 00 00 00 00 00 00
Xiaoling 29.4 529 )))
Edwin Chen 5.1 530
Xiaoling 29.4 531 (((
532
533 )))
Edwin Chen 5.1 534
Xiaoling 29.4 535 (((
Edwin Chen 5.1 536 You can get the keys from the box sticker or send mail to Dragino Support to check keys with the provided SN number.
Xiaoling 29.4 537 )))
Edwin Chen 5.1 538
Xiaoling 29.4 539 (((
Edwin Chen 5.1 540 You can rewrites the keys by running commands in AT Console
Xiaoling 32.9 541
542
Xiaoling 29.4 543 )))
Edwin Chen 5.1 544
Xiaoling 29.4 545 (((
546 **For example:**
547 )))
Edwin Chen 5.1 548
Xiaoling 29.4 549 (((
Bei Jinggeng 8.1 550 AT+APPKEY=85 41 47 20 45 58 28 14 16 82 A0 F0 80 0D DD EE
Xiaoling 29.4 551 )))
Edwin Chen 5.1 552
Xiaoling 29.4 553 (((
Bei Jinggeng 8.1 554 AT+NWKSKEY=AA CC B0 20 30 45 37 32 14 1E 14 93 E2 3B 20 11
Xiaoling 29.4 555 )))
Bei Jinggeng 8.1 556
Xiaoling 29.4 557 (((
Bei Jinggeng 8.1 558 AT+APPSKEY=11 23 02 20 30 20 30 60 80 20 20 30 30 20 10 10
Xiaoling 29.4 559 )))
Bei Jinggeng 8.1 560
Xiaoling 29.4 561 (((
Bei Jinggeng 8.1 562 AT+APPEUI=2C 45 47 E3 24 12 23 24
Xiaoling 29.4 563 )))
Bei Jinggeng 8.1 564
Xiaoling 29.4 565 (((
Bei Jinggeng 8.1 566 (Any combination of 16 bit codes can be used)
Edwin Chen 32.1 567
568
Mengting Qiu 63.1 569 = 12. I set my device is LoRaWAN Class C mode, why I still see Class A after boot? =
Xiaoling 29.4 570 )))
Bei Jinggeng 8.1 571
572
Edwin Chen 32.1 573 Class C only refers to status after OTAA Join successfully. The OTAA Join Process will use Class A mode.
574
575
Edwin Chen 37.1 576 = 13. Why it takes longer time for OTAA joined in US915/CN470/AU915 band? =
Edwin Chen 32.1 577
Edwin Chen 37.1 578
Mengting Qiu 50.1 579 In US915, AU915 or CN470 frequency band, there are 8 sub-bands, totally 72 channels. and LoRaWAN server normally use only one sub-band, for example Sub-band 2 in TTN. The gateway also configured to Sub-band 2 and cover eight channels in this sub-band. If the end node transfer data in Sub-band 2, it will reach to gateway and to the LoRaWAN server. If the end node transfer packets in other sub-bands, for example sub-band 1, the packet won't arrive both gateway or LoRaWAN server.
Edwin Chen 37.1 580
581
Mengting Qiu 50.1 582 In Dragino Sensors old version firmware (before early 2022), the sub-band is fixed the sub-band to 2 , but this cause a problem, the end node is hard to use in other subband and need program. So the new logic is as below:
Edwin Chen 37.1 583
Mengting Qiu 50.1 584 We have improved this, the end node will use frequency 1 from sub-band1, then frequency 1 from sub-band2, then frequency 1 from sub-band3, etc to process the OTAA join, in this case, in this case, the end node can support LoRaWAN servers with different sub-bands. To make sure the end node will only transmit the proper sub-band after OTAA Joined successfully, the end node will:
Edwin Chen 37.1 585
586 * (((
Mengting Qiu 50.1 587 Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band.
Edwin Chen 37.1 588 )))
589 * (((
Mengting Qiu 50.1 590 Use the Join successful sub-band if the server doesn't include sub-band info in the OTAA Join Accept message (TTN v2 doesn't include).
Edwin Chen 37.1 591 )))
592
Mengting Qiu 50.1 593 This change will make the activation time a little longer but make sure the device can be used in any sub-band.
Edwin Chen 37.1 594
595
Mengting Qiu 50.1 596 Below is a photo to show why it takes longer time for OTAA Join. We can see in 72 channels mode, why it takes more time to join success. If users want to have faster OTAA Join success, he can change default CHE to the sub-band he uses.
Edwin Chen 37.1 597
598
599 [[image:image-20221215223215-1.png||height="584" width="1280"]]
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