From version 1.1 >
edited by Xiaoling
on 2022/05/11 13:43
To version < 2.1 >
edited by Xiaoling
on 2022/05/11 14:19
>
Change comment: There is no comment for this version

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... ... @@ -6,7 +6,7 @@
6 6  = 1. OTAA Join Process Debug =
7 7  
8 8  These pages are useful to check what is wrong on the Join process. Below shows the four steps that we can check the Join Process.
9 -\\If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the sceenshots for each step to check. They include:
9 +\\**If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the sceenshots for each step to check. They include:**
10 10  
11 11  * End node console to show the Join freuqency and DR. (If possible)
12 12  * Gateway (from gateway UI) traffic to show the packet got from end node and receive from Server. (If possible)
... ... @@ -14,13 +14,12 @@
14 14  * End Node traffic (from server UI) to shows end node activity in server. (Normaly possible)
15 15  * End Node Keys screen shot shows in end node and server. so we can check if the keys are correct. (In most case, we found keys doesn't match, especially APP EUI)
16 16  
17 -
18 18  **~1. End Device Join Screen shot, we can check:**
19 19  
20 20  * If the device is sending join request to server?
21 21  * What frequency the device is sending?
22 22  
23 -[[~[~[image:https://wiki.dragino.com/images/thumb/0/0f/OTAA_Join-1.jpg/600px-OTAA_Join-1.jpg~|~|height="316" width="600"~]~]>>url:https://wiki.dragino.com/index.php/File:OTAA_Join-1.jpg]]
22 +[[image:https://wiki.dragino.com/images/thumb/0/0f/OTAA_Join-1.jpg/600px-OTAA_Join-1.jpg||height="316" width="600"]]
24 24  
25 25  Console Output from End device to see the transmit frequency
26 26  
... ... @@ -30,7 +30,7 @@
30 30  * If the gateway receive the Join request packet from sensor? (If this fail, check if the gateway and sensor works on the match frequency)
31 31  * If the gateway gets the Join Accept message from server and transmit it via LoRa?
32 32  
33 -[[~[~[image:https://wiki.dragino.com/images/thumb/1/1c/OTAA_Join-2.png/600px-OTAA_Join-2.png~|~|height="325" width="600"~]~]>>url:https://wiki.dragino.com/index.php/File:OTAA_Join-2.png]]
32 +[[image:https://wiki.dragino.com/images/thumb/1/1c/OTAA_Join-2.png/600px-OTAA_Join-2.png||height="325" width="600"]]
34 34  
35 35  Console Output from Gateway to see packets between end node and server.
36 36  
... ... @@ -41,7 +41,7 @@
41 41  * If the server send back a Join Accept for the Join Request? if not, check if the keys from the device match the keys you put in the server, or try to choose a different server route for this end device.
42 42  * If the Join Accept message are in correct frequency? If you set the server to use US915 band, and your end node and gateway is EU868, you will see the Join Accept message are in US915 band so no possible to Join success.
43 43  
44 -[[~[~[image:https://wiki.dragino.com/images/thumb/5/5c/OTAA_Join-3.png/600px-OTAA_Join-3.png~|~|height="301" width="600"~]~]>>url:https://wiki.dragino.com/index.php/File:OTAA_Join-3.png]]
43 +[[image:https://wiki.dragino.com/images/thumb/5/5c/OTAA_Join-3.png/600px-OTAA_Join-3.png||height="301" width="600"]]
45 45  
46 46  The Traffic for the End node in the server, use TTN as example
47 47  
... ... @@ -50,22 +50,22 @@
50 50  
51 51  * If this data page shows the Join Request message from the end node? If not, most properly you have wrong settings in the keys. Keys in the server doesn't match the keys in End Node.
52 52  
53 -[[~[~[image:https://wiki.dragino.com/images/thumb/e/ec/OTAA_Join-4.png/600px-OTAA_Join-4.png~|~|height="181" width="600"~]~]>>url:https://wiki.dragino.com/index.php/File:OTAA_Join-4.png]]
52 +[[image:https://wiki.dragino.com/images/thumb/e/ec/OTAA_Join-4.png/600px-OTAA_Join-4.png||height="181" width="600"]]
54 54  
55 55  The data for the end device set in server
56 56  
57 -[[~[~[image:https://wiki.dragino.com/images/thumb/b/b1/OTAA_Join-5.png/600px-OTAA_Join-5.png~|~|height="166" width="600"~]~]>>url:https://wiki.dragino.com/index.php/File:OTAA_Join-5.png]]
56 +[[image:https://wiki.dragino.com/images/thumb/b/b1/OTAA_Join-5.png/600px-OTAA_Join-5.png||height="166" width="600"]]
58 58  
59 59  Check if OTAA Keys match the keys in device
60 60  
61 61  
62 -= Notice of US915/CN470/AU915 Frequency band =
61 += 2. Notice of US915/CN470/AU915 Frequency band =
63 63  
64 64  If user has problem to work with lorawan server in band US915/AU915/CN470, he can check:
65 65  
66 -* What sub-band the server support ?
67 -* What is the sub-band the gateway support ?
68 -* What is the sub-band the end node is using ?
65 +* What **sub-band** the server support ?
66 +* What is the **sub-band** the gateway support ?
67 +* What is the **sub-band** the end node is using ?
69 69  
70 70  All of above should match so End Node can properly Join the server and don't have packet lost.
71 71  
... ... @@ -73,21 +73,21 @@
73 73  
74 74  Here are the freuqency tables for these bands as reference:
75 75  
76 -[[~[~[image:https://wiki.dragino.com/images/thumb/3/3f/US915_FRE_BAND-1.png/600px-US915_FRE_BAND-1.png~|~|height="170" width="600"~]~]>>url:https://wiki.dragino.com/index.php/File:US915_FRE_BAND-1.png]]
75 +[[image:https://wiki.dragino.com/images/thumb/3/3f/US915_FRE_BAND-1.png/600px-US915_FRE_BAND-1.png||height="170" width="600"]]
77 77  
78 78  US915 Channels
79 79  
80 -[[~[~[image:https://wiki.dragino.com/images/thumb/8/8a/AU915_FRE_BAND-1.png/600px-AU915_FRE_BAND-1.png~|~|height="167" width="600"~]~]>>url:https://wiki.dragino.com/index.php/File:AU915_FRE_BAND-1.png]]
79 +[[image:https://wiki.dragino.com/images/thumb/8/8a/AU915_FRE_BAND-1.png/600px-AU915_FRE_BAND-1.png||height="167" width="600"]]
81 81  
82 82  AU915 Channels
83 83  
84 -[[~[~[image:https://wiki.dragino.com/images/thumb/3/3a/CN470_FRE_BAND-1.png/600px-CN470_FRE_BAND-1.png~|~|height="205" width="600"~]~]>>url:https://wiki.dragino.com/index.php/File:CN470_FRE_BAND-1.png]]
83 +[[image:https://wiki.dragino.com/images/thumb/3/3a/CN470_FRE_BAND-1.png/600px-CN470_FRE_BAND-1.png||height="205" width="600"]]
85 85  
86 86  CN470 Channels
87 87  
88 88  If we look at the [[TTN network server frequency plan>>url:https://www.thethingsnetwork.org/docs/lorawan/frequency-plans.html]], we can see the US915 frequency band use the channel 8~~15.So the End Node must work at the same frequency in US915 8~~15 channels for TTN server.
89 89  
90 -[[~[~[image:https://wiki.dragino.com/images/thumb/9/9a/US915_FRE_BAND-2.png/600px-US915_FRE_BAND-2.png~|~|height="288" width="600"~]~]>>url:https://wiki.dragino.com/index.php/File:US915_FRE_BAND-2.png]]
89 +[[image:https://wiki.dragino.com/images/thumb/9/9a/US915_FRE_BAND-2.png/600px-US915_FRE_BAND-2.png||height="288" width="600"]]
91 91  
92 92  TTN FREQUENCY PLAN
93 93  
... ... @@ -94,13 +94,13 @@
94 94  In dragino end node, user can use AT+CHE command to set what frequencies set the end node will use. The default settings for Dragino end node are preconfigure for TTN server, so use 8~~15 channels, which is **AT+CHE=2**. (AT+CHE=1 for first 8 channels, AT+CHE=2 for second 8 channels.. etc, and AT+CHE=0 for all 72 channels. )
95 95  
96 96  
97 -= Why i see data lost/unperiocially uplink data? Even the signal strength is good =
96 += 3. Why i see data lost/unperiocially uplink data? Even the signal strength is good =
98 98  
99 99  In this case, we can check if the frequency band matches in End Node, Gateway and LoRaWAN server. A typical case is using US915 in ChirpStack server as below:
100 100  
101 -* End node ~-~-> Use Sub-band2 (Channel 8,9,10,11,12,13,14,15) for Dragino Sensor. ADR is also enable, this is the default settings for dragino sensors.
102 -* Gateway ~-~-> Use Sub-band2 (Channel 8,9,10,11,12,13,14,15) for Dragino Gateway. this is the default settings for dragino sensors.
103 -* LoRaWAN server ~-~-> ChirpStack default installation and use Sub-band1, **enabled_uplink_channels=[0, 1, 2, 3, 4, 5, 6, 7]** in the file chirpstack-network-server.toml.
100 +* **End node** ~-~-> Use Sub-band2 (Channel 8,9,10,11,12,13,14,15) for Dragino Sensor. ADR is also enable, this is the default settings for dragino sensors.
101 +* **Gateway** ~-~-> Use Sub-band2 (Channel 8,9,10,11,12,13,14,15) for Dragino Gateway. this is the default settings for dragino sensors.
102 +* **LoRaWAN server** ~-~-> ChirpStack default installation and use Sub-band1, **enabled_uplink_channels=[0, 1, 2, 3, 4, 5, 6, 7]** in the file chirpstack-network-server.toml.
104 104  
105 105  When Sensor power on, it will use sub-band2 to join the network, the frequency matches the settings in gateway so all Join Request will be passed to the server for Join. Server will ask the sensor to change to Sub-band1 in the Join Accept downlink message. Sensor will change to sub-band1 for data upload. This cause the sensor and gateway have different frequencies so user see lost of most data or even no data.
106 106  
... ... @@ -107,7 +107,7 @@
107 107  Use Subband2 as a default subband cause the sensor to have problem to work with the LoRaWAN server which use other subband, and use need to access to the end node to change the subband by console. that is not user frendily,. So since Dragino LoRaWAN Stack version DLS-005(release on end of 2020), we have changed the device to use All Subbands for OTAA join, for example, device will use the first frequency in Sub-Band1 as firt OTAA join packet, then use the first frequency in Sub-Band 2 , then first frequency in sub-band 3, and so on. LoRaWAN server will normally provide the required subband in the OTAA accept process, so end node will know what subband it use after join. If LoRaWAN server doesn't provide subband info in OTAA join, end node will use the subband which join success as the working subband. So the new method cause a longer OTAA Join time but will be compatible with all LoRaWAN server. And new method won't affect the normal uplink after Join Success.
108 108  
109 109  
110 -= Transmision on ABP Mode =
109 += 4. Transmision on ABP Mode =
111 111  
112 112  In ABP mode, there is a Frame Counter Checks. With this check enabled, the server will only accept the frame with a higher counter. If you reboot the device in ABP mode, the device will start from count 0, so you won't be able to see the frame update in server.
113 113  
... ... @@ -120,15 +120,15 @@
120 120  Disable Frame Counter Check in ABP Mode
121 121  
122 122  
123 -= Downstream Debug =
122 += 5. Downstream Debug =
124 124  
125 -== How it work ==
124 +== 5.1 How it work ==
126 126  
127 127  LoRaWAN End node will open two receive windows to receive the downstream data. If the downstream packets arrive the end node at these receive windows, the end node will be able to get this packet and process it.
128 128  
129 129  Depends on Class A or Class C, the receive windows will be a little difference,
130 130  
131 -[[~[~[image:https://wiki.dragino.com/images/thumb/1/1a/Downstream_LoRaWAN-1.png/600px-Downstream_LoRaWAN-1.png~|~|height="590" width="600"~]~]>>url:https://wiki.dragino.com/index.php/File:Downstream_LoRaWAN-1.png]]
130 +[[image:https://wiki.dragino.com/images/thumb/1/1a/Downstream_LoRaWAN-1.png/600px-Downstream_LoRaWAN-1.png||height="590" width="600"]]
132 132  
133 133  receive windows for Class A and Class C
134 134  
... ... @@ -138,18 +138,17 @@
138 138  * The LoRaWAN server must send a downstream packet, and the gateway forward this downstream packet for this end node.
139 139  * This downstream packet must arrive to the end node while RX1 or RX2 is open.
140 140  * This packet must match the frequency of the RX1 or RX2 window.
141 -* This packet must match the DataRate of RX1(RX1DR) or RX2 (RX2DR). This is the common fail point, because different lorawan server might use different RX2DR and they don't info End Node via ADR message so cause the mismatch. If this happen, user need to change the RX2DR to the right value in end node. In OTAA, LoRaWAN Server will send the RX2DR setting in Join Accept message so the end node will auto adjust. but ABP uplink doesn't support this auto change.
140 +* This packet must match the DataRate of RX1(RX1DR) or RX2 (RX2DR). **This is the common fail point, because different lorawan server might use different RX2DR and they don't info End Node via ADR message so cause the mismatch. If this happen, user need to change the RX2DR to the right value in end node. In OTAA, LoRaWAN Server will send the RX2DR setting in Join Accept message so the end node will auto adjust. but ABP uplink doesn't support this auto change.**
142 142  
142 +== 5.2 See Debug Info ==
143 143  
144 -== See Debug Info ==
144 +**For LoRaWAN Server**
145 145  
146 -For LoRaWAN Server
147 -
148 148  We can check if there is downlink message for this end node, use TTN for example:
149 149  
150 150  Configure a downstream to the end device
151 151  
152 -[[~[~[image:https://wiki.dragino.com/images/thumb/8/82/Downstream_debug_1.png/600px-Downstream_debug_1.png~|~|height="217" width="600"~]~]>>url:https://wiki.dragino.com/index.php/File:Downstream_debug_1.png]]
150 +[[image:https://wiki.dragino.com/images/thumb/8/82/Downstream_debug_1.png/600px-Downstream_debug_1.png||height="217" width="600"]]
153 153  
154 154  Set a downstream in TTN and see it is sent
155 155  
... ... @@ -156,30 +156,35 @@
156 156  
157 157  This downstream info will then pass to the gateway downstream list. and include the DR which is used (SF9BW125) in EU868 is DR3
158 158  
159 -[[~[~[image:https://wiki.dragino.com/images/thumb/d/dc/Downstream_debug_2.png/600px-Downstream_debug_2.png~|~|height="245" width="600"~]~]>>url:https://wiki.dragino.com/index.php/File:Downstream_debug_2.png]]
157 +[[image:https://wiki.dragino.com/images/thumb/d/dc/Downstream_debug_2.png/600px-Downstream_debug_2.png||height="245" width="600"]]
160 160  
161 161  Gateway Traffic can see this downstream info
162 162  
163 163  
164 -For LoRaWAN Gateway
162 +**For LoRaWAN Gateway**
165 165  
166 166  When the downstream packet appear on the traffic of Gateway page. The LoRaWAN gateway can get it from LoRaWAN server and transmit it. In Dragion Gateway, this can be checked by runinng "logread -f" in the SSH console. and see below:
167 167  
168 -[[~[~[image:https://wiki.dragino.com/images/thumb/2/21/Downstream_debug_3.png/600px-Downstream_debug_3.png~|~|height="195" width="600"~]~]>>url:https://wiki.dragino.com/index.php/File:Downstream_debug_3.png]]
166 +[[image:https://wiki.dragino.com/images/thumb/2/21/Downstream_debug_3.png/600px-Downstream_debug_3.png||height="195" width="600"]]
169 169  
170 170  Gateway Sent out this packet
171 171  
172 172  
173 -For End Node
171 +**For End Node**
174 174  
175 175  we can use AT Command (AT+CFG) to check the RX1 configure and RX2 configure. as below:
176 176  
175 +(((
176 +{{info}}
177 177  {{{AT+RX2FQ=869525000 ---> The RX2 Window frequency
178 178  AT+RX2DR=3 ---> The RX2 DataRate
179 179  AT+RX1DL=1000 ---> Receive Delay 1
180 -AT+RX2DL=2000 ---> Receive Delay 2
181 -}}}
180 +AT+RX2DL=2000 ---> Receive Delay 2}}}
181 +{{/info}}
182 182  
183 +
184 +)))
185 +
183 183  when the device running, we can see below info:
184 184  
185 185  {{{[12502]***** UpLinkCounter= 0 *****
... ... @@ -204,9 +204,9 @@
204 204  1:0012345678
205 205  }}}
206 206  
207 -== If problem doesn’t solve ==
210 +== 5.3 If problem doesn’t solve ==
208 208  
209 -If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the sceenshots for each step to check. They include:
212 +**If user has checked below steps and still can't solve the problem, please send us (support @ dragino.com) the sceenshots for each step to check. They include:**
210 210  
211 211  * End node console to show the transmit freuqency and DR.
212 212  * Gateway (from gateway UI) traffic to show the packet got from end node and receive from Server.
... ... @@ -214,9 +214,8 @@
214 214  * End Node traffic (from server UI) to shows end node activity in server.
215 215  
216 216  
220 += 6. Downlink Issue ~-~- Packet REJECTED, unsupported frequency =
217 217  
218 -= Downlink Issue ~-~- Packet REJECTED, unsupported frequency =
219 -
220 220  In LoRaWAN, the gatewat will use the frequency specify by the server to transmit a packet as downlink purpose. Each Frequency band has different downlink frequency. and the gateway has a frequency range limited to transmit downlink.
221 221  
222 222  So if the LoRaWAN server is an AS923 server which ask the gateway to transmit at 923.2Mhz frequency, but the gateway is IN868 frequency band (support 865~~867Mhz to transmit). In the gateway log it will show something like below:
... ... @@ -227,26 +227,34 @@
227 227  In this case, please double check the gateway frequency and the server frequency band.
228 228  
229 229  
232 += 7. Decrypt a LoRaWAN Packet =
230 230  
231 -= Decrypt a LoRaWAN Packet =
232 -
233 233  ~1. LHT65 End device configure:
234 234  
236 +(% class="box infomessage" %)
237 +(((
235 235  Change to ABP Mode: AT+NJM=0
239 +)))
236 236  
241 +(% class="box infomessage" %)
242 +(((
237 237  Change to fix frequency: AT+CHS=904900000
244 +)))
238 238  
246 +(% class="box infomessage" %)
247 +(((
239 239  Change to fix DR: AT+DR=0
249 +)))
240 240  
241 -[[~[~[image:https://wiki.dragino.com/images/e/e6/Decrypt_a_LoRaWAN_Packet1.jpg~|~|alt="Decrypt a LoRaWAN Packet1.jpg" height="607" width="558"~]~]>>url:https://wiki.dragino.com/index.php/File:Decrypt_a_LoRaWAN_Packet1.jpg]]
251 +[[image:https://wiki.dragino.com/images/e/e6/Decrypt_a_LoRaWAN_Packet1.jpg||alt="Decrypt a LoRaWAN Packet1.jpg" height="607" width="558"]]
242 242  
243 243  2. In LG02 , configure to receive above message
244 244  
245 -[[~[~[image:https://wiki.dragino.com/images/c/c3/Decrypt_a_LoRaWAN_Packet2.jpg~|~|alt="Decrypt a LoRaWAN Packet2.jpg" height="337" width="558"~]~]>>url:https://wiki.dragino.com/index.php/File:Decrypt_a_LoRaWAN_Packet2.jpg]]
255 +[[image:https://wiki.dragino.com/images/c/c3/Decrypt_a_LoRaWAN_Packet2.jpg||alt="Decrypt a LoRaWAN Packet2.jpg" height="337" width="558"]]
246 246  
247 247  In LG02 console, we can see the hex receive are:
248 248  
249 -[[~[~[image:https://wiki.dragino.com/images/f/f1/Decrypt_a_LoRaWAN_Packet3.jpg~|~|alt="Decrypt a LoRaWAN Packet3.jpg" height="179" width="558"~]~]>>url:https://wiki.dragino.com/index.php/File:Decrypt_a_LoRaWAN_Packet3.jpg]]
259 +[[image:https://wiki.dragino.com/images/f/f1/Decrypt_a_LoRaWAN_Packet3.jpg||alt="Decrypt a LoRaWAN Packet3.jpg" height="179" width="558"]]
250 250  
251 251  3. Decode the info in web
252 252  
... ... @@ -262,16 +262,16 @@
262 262  
263 263  [[https:~~/~~/lorawan-packet-decoder-0ta6puiniaut.runkit.sh/?data=40c1190126800100024926272bf18bbb6341584e27e23245&nwkskey=00000000000000000000000000000111&appskey=00000000000000000000000000000111>>url:https://lorawan-packet-decoder-0ta6puiniaut.runkit.sh/?data=40c1190126800100024926272bf18bbb6341584e27e23245&nwkskey=00000000000000000000000000000111&appskey=00000000000000000000000000000111]]
264 264  
265 -[[~[~[image:https://wiki.dragino.com/images/7/77/Decrypt_a_LoRaWAN_Packet4.png~|~|alt="Decrypt a LoRaWAN Packet4.png" height="390" width="558"~]~]>>url:https://wiki.dragino.com/index.php/File:Decrypt_a_LoRaWAN_Packet4.png]]
275 +[[image:https://wiki.dragino.com/images/7/77/Decrypt_a_LoRaWAN_Packet4.png||alt="Decrypt a LoRaWAN Packet4.png" height="390" width="558"]]
266 266  
267 267  The FRMPayload is the device payload.
268 268  
269 269  
270 -= Why i see uplink 0x00 periodcally on the LHT65 v1.8 firmware =
280 += 8. Why i see uplink 0x00 periodcally on the LHT65 v1.8 firmware =
271 271  
272 272  Since firmware v1.8, LHT65 will send MAC command to request time, in the case if DR only support max 11 bytes, this MAC command will be bundled to a separate uplink payload with 0x00.
273 273  
274 -= Why do I see a "MIC Mismatch" error message from the server? =
284 += 9. Why do I see a "MIC Mismatch" error message from the server? =
275 275  
276 276  1)If the user receives a "MIC Mismatch" message after registering the node on the server.
277 277  
... ... @@ -285,7 +285,7 @@
285 285  
286 286  * If a node is registered with multiple servers, it may also cause the "mic mismatch" error.
287 287  
288 -= Why i got the payload only with "0x00" or "AA~=~="? =
298 += 10. Why i got the payload only with "0x00" or "AA~=~="? =
289 289  
290 290  * If you are using US915, AU915 and AS923 frequencies.This is normal phenomenon.
291 291  
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