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Table of Contents:

1.  Introduction

1.1 ​ What is LoRaWAN Soil Moisture & EC Sensor

 

Dragino NSE01 is an NB-IOT soil moisture & EC sensor for agricultural IoT. Used to measure the soil moisture of saline-alkali soil and loam. The soil sensor uses the FDR method to calculate soil moisture and compensates it with soil temperature and electrical conductivity. It has also been calibrated for mineral soil types at the factory.

It can detect Soil Moisture, Soil Temperature and Soil Conductivity, and upload its value to the server wirelessly.

The wireless technology used in NSE01 allows the device to send data at a low data rate and reach ultra-long distances, providing ultra-long-distance spread spectrum Communication.

NSE01 are powered by 8500mAh Li-SOCI2 batteries, which can be used for up to 5 years.   

 

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1.2 ​Features

  • NB-IoT Bands: B1/B3/B8/B5/B20/B28 @H-FDD
  • Monitor Soil Moisture
  • Monitor Soil Temperature
  • Monitor Soil Conductivity
  • AT Commands to change parameters
  • Uplink on periodically
  • Downlink to change configure
  • IP66 Waterproof Enclosure
  • Ultra-Low Power consumption
  • AT Commands to change parameters
  • Micro SIM card slot for NB-IoT SIM
  • 8500mAh Battery for long term use

1.3  Specification

Common DC Characteristics:

  • Supply Voltage: 2.1v ~ 3.6v
  • Operating Temperature: -40 ~ 85°C

NB-IoT Spec:

  • - B1 @H-FDD: 2100MHz
  • - B3 @H-FDD: 1800MHz
  • - B8 @H-FDD: 900MHz
  • - B5 @H-FDD: 850MHz
  • - B20 @H-FDD: 800MHz
  • - B28 @H-FDD: 700MHz

Probe Specification:

Measure Volume: Base on the centra pin of the probe, a cylinder with 7cm diameter and 10cm height.

image-20220708101224-1.png

​1.4  Applications

  • Smart Agriculture

1.5  Pin Definitions

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2.  Use NSE01 to communicate with IoT Server

2.1  How it works

The NSE01 is equipped with a NB-IoT module, the pre-loaded firmware in NSE01 will get environment data from sensors and send the value to local NB-IoT network via the NB-IoT module.  The NB-IoT network will forward this value to IoT server via the protocol defined by NSE01.

The diagram below shows the working flow in default firmware of NSE01: 

image-20220708101605-2.png

 

2.2 ​ Configure the NSE01

2.2.1  Test Requirement

To use NSE01 in your city, make sure meet below requirements:

  • Your local operator has already distributed a NB-IoT Network there.
  • The local NB-IoT network used the band that NSE01 supports.
  • Your operator is able to distribute the data received in their NB-IoT network to your IoT server.

Below figure shows our testing structure.   Here we have NB-IoT network coverage by China Mobile, the band they use is B8.  The NSE01 will use CoAP(120.24.4.116:5683) or raw UDP(120.24.4.116:5601) or MQTT(120.24.4.116:1883)or TCP(120.24.4.116:5600)protocol to send data to the test server

1657249419225-449.png

2.2.2  Insert SIM card

Insert the NB-IoT Card get from your provider.

User need to take out the NB-IoT module and insert the SIM card like below:

1657249468462-536.png

2.2.3  Connect USB – TTL to NSE01 to configure it

User need to configure NSE01 via serial port to set the Server Address / Uplink Topic to define where and how-to uplink packets. NSE01 support AT Commands, user can use a USB to TTL adapter to connect to NSE01 and use AT Commands to configure it, as below.

Connection:

 USB TTL GND <----> GND

 USB TTL TXD <----> UART_RXD

 USB TTL RXD <----> UART_TXD

In the PC, use below serial tool settings:

  • Baud: 9600
  • Data bits: 8
  • Stop bits: 1
  • Parity: None
  • Flow Control: None

Make sure the switch is in FLASH position, then power on device by connecting the jumper on NSE01. NSE01 will output system info once power on as below, we can enter the password: 12345678 to access AT Command input. 

image-20220708110657-3.png

Note: the valid AT Commands can be found at: http://www.dragino.com/downloads/index.php?dir=NB-IoT/NSE01/

2.2.4  Use CoAP protocol to uplink data

Note: if you don't have CoAP server, you can refer this link to set up one: http://wiki.dragino.com/index.php?title=Set_up_CoAP_Server

Use below commands:

  • AT+PRO=1                                               // Set to use CoAP protocol to uplink
  • AT+SERVADDR=120.24.4.116,5683     // to set CoAP server address and port
  • AT+URI=5,11,"mqtt",11,"coap",12,"0",15,"c=text1",23,"0"        //Set COAP resource path

For parameter description, please refer to AT command set

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After configure the server address and reset the device (via AT+ATZ ), NSE01 will start to uplink sensor values to CoAP server. 

1657249831934-534.png

2.2.5  Use UDP protocol to uplink data(Default protocol)

This feature is supported since firmware version v1.0.1

  • AT+PRO=2     // Set to use UDP protocol to uplink
  • AT+SERVADDR=120.24.4.116,5601      // to set UDP server address and port
  • AT+CFM=1           //If the server does not respond, this command is unnecessary

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2.2.6  Use MQTT protocol to uplink data

This feature is supported since firmware version v110

  • AT+PRO=3                                               //Set to use MQTT protocol to uplink
  • AT+SERVADDR=120.24.4.116,1883       //Set MQTT server address and port
  • AT+CLIENT=CLIENT         //Set up the CLIENT of MQTT
  • AT+UNAME=UNAME            //Set the username of MQTT
  • AT+PWD=PWD                  //Set the password of MQTT
  • AT+PUBTOPIC=NSE01_PUB     //Set the sending topic of MQTT
  • AT+SUBTOPIC=NSE01_SUB           //Set the subscription topic of MQTT

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MQTT protocol has a much higher power consumption compare vs UDP / CoAP protocol. Please check the power analyze document and adjust the uplink period to a suitable interval.

2.2.7  Use TCP protocol to uplink data

This feature is supported since firmware version v110

  • AT+PRO=4     // Set to use TCP protocol to uplink
  • AT+SERVADDR=120.24.4.116,5600    // to set TCP server address and port

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2.2.8  Change Update Interval

User can use below command to change the uplink interval.

         AT+TDC=600        // Set Update Interval to 600s

NOTE:

1. By default, the device will send an uplink message every 1 hour.

2.3 Uplink Payload

2.3.1 MOD=0(Default Mode)

LSE01 will uplink payload via LoRaWAN with below payload format:  

Uplink payload includes in total 11 bytes.

Size

(bytes)

222221
ValueBAT

Temperature

(Reserve, Ignore now)

Soil MoistureSoil TemperatureSoil Conductivity (EC)

MOD & Digital Interrupt

(Optional)

2.3.2 MOD=1(Original value)

This mode can get the original AD value of moisture and original conductivity (with temperature drift compensation).

Size

(bytes)

222221
ValueBAT

Temperature

(Reserve, Ignore now)

Soil Moisture(raw)Soil TemperatureSoil Conductivity (EC)(raw)

MOD & Digital Interrupt

(Optional)

2.3.3 Battery Info

Check the battery voltage for LSE01.

Ex1: 0x0B45 = 2885mV

Ex2: 0x0B49 = 2889mV

2.3.4 Soil Moisture

Get the moisture content of the soil. The value range of the register is 0-10000(Decimal), divide this value by 100 to get the percentage of moisture in the soil.

For example, if the data you get from the register is 0x05 0xDC, the moisture content in the soil is

 

05DC(H) = 1500(D) /100 = 15%.

2.3.5 Soil Temperature

 Get the temperature in the soil. The value range of the register is -4000 - +800(Decimal), divide this value by 100 to get the temperature in the soil. For example, if the data you get from the register is 0x09 0xEC, the temperature content in the soil is

Example:

If payload is 0105H: ((0x0105 & 0x8000)>>15 === 0),temp = 0105(H)/100 = 2.61 °C

If payload is FF7EH: ((FF7E & 0x8000)>>15 ===1),temp = (FF7E(H)-FFFF(H))/100 = -1.29 °C

2.3.6 Soil Conductivity (EC)

Obtain soluble salt concentration in soil or soluble ion concentration in liquid fertilizer or planting medium. The value range of the register is 0 - 20000(Decimal)( Can be greater than 20000).

For example, if the data you get from the register is 0x00 0xC8, the soil conductivity is 00C8(H) = 200(D) = 200 uS/cm.

Generally, the EC value of irrigation water is less than 800uS / cm.

 

 

2.3.7 MOD

Firmware version at least v2.1 supports changing mode.

For example, bytes[10]=90

mod=(bytes[10]>>7)&0x01=1.

Downlink Command:

If payload = 0x0A00,  workmode=0

If payload = 0x0A01,  workmode=1

2.3.8 ​Decode payload in The Things Network

While using TTN network, you can add the payload format to decode the payload.

1654505570700-128.png

The payload decoder function for TTN is here:

2.4 Uplink Interval

The LSE01 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: Change Uplink Interval

2.5 Downlink Payload

By default, LSE50 prints the downlink payload to console port.

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Examples:

 

  • Set TDC

If the payload=0100003C, it means set the END Node’s TDC to 0x00003C=60(S), while type code is 01.

Payload:    01 00 00 1E    TDC=30S

Payload:    01 00 00 3C    TDC=60S

 

  • Reset

If payload = 0x04FF, it will reset the LSE01

  • CFM

Downlink Payload: 05000001, Set AT+CFM=1 or 05000000 , set AT+CFM=0

2.6 ​Show Data in DataCake IoT Server

DATACAKE provides a human friendly interface to show the sensor data, once we have data in TTN, we can use DATACAKE to connect to TTN and see the data in DATACAKE. Below are the steps:

 

Step 1:   Be sure that your device is programmed and properly connected to the network at this time.

Step 2:   To configure the Application to forward data to DATACAKE you will need to add integration. To add the DATACAKE integration, perform the following steps:

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Step 3:   Create an account or log in Datacake.

Step 4:   Search the LSE01 and add DevEUI.

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After added, the sensor data arrive TTN, it will also arrive and show in Mydevices.

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2.7 Frequency Plans

The LSE01 uses OTAA mode and below frequency plans by default. If user want to use it with different frequency plan, please refer the AT command sets.

2.7.1 EU863-870 (EU868)

 Uplink:

868.1 - SF7BW125 to SF12BW125

868.3 - SF7BW125 to SF12BW125 and SF7BW250

868.5 - SF7BW125 to SF12BW125

867.1 - SF7BW125 to SF12BW125

867.3 - SF7BW125 to SF12BW125

867.5 - SF7BW125 to SF12BW125

867.7 - SF7BW125 to SF12BW125

867.9 - SF7BW125 to SF12BW125

868.8 - FSK

 Downlink:

Uplink channels 1-9 (RX1)

869.525 - SF9BW125 (RX2 downlink only)

2.7.2 US902-928(US915)

Used in USA, Canada and South America. Default use CHE=2

Uplink:

903.9 - SF7BW125 to SF10BW125

904.1 - SF7BW125 to SF10BW125

904.3 - SF7BW125 to SF10BW125

904.5 - SF7BW125 to SF10BW125

904.7 - SF7BW125 to SF10BW125

904.9 - SF7BW125 to SF10BW125

905.1 - SF7BW125 to SF10BW125

905.3 - SF7BW125 to SF10BW125

Downlink:

923.3 - SF7BW500 to SF12BW500

923.9 - SF7BW500 to SF12BW500

924.5 - SF7BW500 to SF12BW500

925.1 - SF7BW500 to SF12BW500

925.7 - SF7BW500 to SF12BW500

926.3 - SF7BW500 to SF12BW500

926.9 - SF7BW500 to SF12BW500

927.5 - SF7BW500 to SF12BW500

923.3 - SF12BW500(RX2 downlink only)

2.7.3 CN470-510 (CN470)

Used in China, Default use CHE=1

Uplink:

486.3 - SF7BW125 to SF12BW125

486.5 - SF7BW125 to SF12BW125

486.7 - SF7BW125 to SF12BW125

486.9 - SF7BW125 to SF12BW125

487.1 - SF7BW125 to SF12BW125

487.3 - SF7BW125 to SF12BW125

487.5 - SF7BW125 to SF12BW125

487.7 - SF7BW125 to SF12BW125

Downlink:

506.7 - SF7BW125 to SF12BW125

506.9 - SF7BW125 to SF12BW125

507.1 - SF7BW125 to SF12BW125

507.3 - SF7BW125 to SF12BW125

507.5 - SF7BW125 to SF12BW125

507.7 - SF7BW125 to SF12BW125

507.9 - SF7BW125 to SF12BW125

508.1 - SF7BW125 to SF12BW125

505.3 - SF12BW125 (RX2 downlink only)

2.7.4 AU915-928(AU915)

Default use CHE=2

Uplink:

916.8 - SF7BW125 to SF12BW125

917.0 - SF7BW125 to SF12BW125

917.2 - SF7BW125 to SF12BW125

917.4 - SF7BW125 to SF12BW125

917.6 - SF7BW125 to SF12BW125

917.8 - SF7BW125 to SF12BW125

918.0 - SF7BW125 to SF12BW125

918.2 - SF7BW125 to SF12BW125

Downlink:

923.3 - SF7BW500 to SF12BW500

923.9 - SF7BW500 to SF12BW500

924.5 - SF7BW500 to SF12BW500

925.1 - SF7BW500 to SF12BW500

925.7 - SF7BW500 to SF12BW500

926.3 - SF7BW500 to SF12BW500

926.9 - SF7BW500 to SF12BW500

927.5 - SF7BW500 to SF12BW500

923.3 - SF12BW500(RX2 downlink only)

2.7.5 AS920-923 & AS923-925 (AS923)

Default Uplink channel:

923.2 - SF7BW125 to SF10BW125

923.4 - SF7BW125 to SF10BW125

Additional Uplink Channel:

(OTAA mode, channel added by JoinAccept message)

AS920~AS923 for Japan, Malaysia, Singapore:

922.2 - SF7BW125 to SF10BW125

922.4 - SF7BW125 to SF10BW125

922.6 - SF7BW125 to SF10BW125

922.8 - SF7BW125 to SF10BW125

923.0 - SF7BW125 to SF10BW125

922.0 - SF7BW125 to SF10BW125

AS923 ~ AS925 for Brunei, Cambodia, Hong Kong, Indonesia, Laos, Taiwan, Thailand, Vietnam:

923.6 - SF7BW125 to SF10BW125

923.8 - SF7BW125 to SF10BW125

924.0 - SF7BW125 to SF10BW125

924.2 - SF7BW125 to SF10BW125

924.4 - SF7BW125 to SF10BW125

924.6 - SF7BW125 to SF10BW125

 Downlink:

Uplink channels 1-8 (RX1)

923.2 - SF10BW125 (RX2)

2.7.6 KR920-923 (KR920)

Default channel:

922.1 - SF7BW125 to SF12BW125

922.3 - SF7BW125 to SF12BW125

922.5 - SF7BW125 to SF12BW125

Uplink: (OTAA mode, channel added by JoinAccept message)

922.1 - SF7BW125 to SF12BW125

922.3 - SF7BW125 to SF12BW125

922.5 - SF7BW125 to SF12BW125

922.7 - SF7BW125 to SF12BW125

922.9 - SF7BW125 to SF12BW125

923.1 - SF7BW125 to SF12BW125

923.3 - SF7BW125 to SF12BW125

Downlink:

Uplink channels 1-7(RX1)

921.9 - SF12BW125 (RX2 downlink only; SF12BW125 might be changed to SF9BW125)

2.7.7 IN865-867 (IN865)

 Uplink:

865.0625 - SF7BW125 to SF12BW125

865.4025 - SF7BW125 to SF12BW125

865.9850 - SF7BW125 to SF12BW125

 Downlink:

Uplink channels 1-3 (RX1)

866.550 - SF10BW125 (RX2)

2.8 LED Indicator

The LSE01 has an internal LED which is to show the status of different state. 

  • Blink once when device power on.
  • Solid ON for 5 seconds once device successful Join the network.
  • Blink once when device transmit a packet.

2.9 Installation in Soil

Measurement the soil surface

1654506634463-199.png ​

Choose the proper measuring position. Avoid the probe to touch rocks or hard things. Split the surface soil according to the measured deep. Keep the measured as original density. Vertical insert the probe into the soil to be measured. Make sure not shake when inserting.

1654506665940-119.png

Dig a hole with diameter > 20CM.

Horizontal insert the probe to the soil and fill the hole for long term measurement.

2.10 ​Firmware Change Log

Firmware download link:

 

Firmware Upgrade Method: Firmware Upgrade Instruction

 

V1.0.

Release

2.11 ​Battery Analysis

2.11.1 ​Battery Type

The LSE01 battery is a combination of a 4000mAh Li/SOCI2 Battery and a Super Capacitor. The battery is non-rechargeable battery type with a low discharge rate (<2% per year). This type of battery is commonly used in IoT devices such as water meter.

The battery is designed to last for more than 5 years for the LSN50.

The battery-related documents are as below:

 image-20220610172436-1.png

2.11.2 ​Battery Note

The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to transmit LoRa, then the battery life may be decreased.

2.11.3 Replace the battery

If Battery is lower than 2.7v, user should replace the battery of LSE01.

You can change the battery in the LSE01.The type of battery is not limited as long as the output is between 3v to 3.6v.  On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won’t be voltage drop between battery and main board.

The default battery pack of LSE01 includes a ER18505 plus super capacitor. If user can’t find this pack locally, they can find ER18505 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)

3. ​Using the AT Commands

3.1 Access AT Commands

LSE01 supports AT Command set in the stock firmware. You can use a USB to TTL adapter to connect to LSE01 for using AT command, as below.

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Or if you have below board, use below connection:

1654502005655-729.png

In the PC, you need to set the serial baud rate to 9600 to access the serial console for LSE01. LSE01 will output system info once power on as below:

 1654502050864-459.png

Below are the available commands, a more detailed AT Command manual can be found at AT Command Manual: https://www.dropbox.com/sh/qr6vproz4z4kzjz/AAAD48h3OyWrU1hq_Cqm8jIwa?dl=0

AT+<CMD>=?AT+<CMD>?                    : Help on <CMD>

AT+<CMD>=?AT+<CMD>                      : Run <CMD>

AT+<CMD>=?AT+<CMD>=<value>      : Set the value

AT+<CMD>=?AT+<CMD>=?                  : Get the value

General Commands       

AT                   : Attention        

AT?                  : Short Help      

ATZ                 : MCU Reset     

AT+TDC          : Application Data Transmission Interval  

Keys, IDs and EUIs management

AT+APPEUI              : Application EUI       

AT+APPKEY              : Application Key      

AT+APPSKEY            : Application Session Key 

AT+DADDR              : Device Address      

AT+DEUI                   : Device EUI      

AT+NWKID               : Network ID (You can enter this command change only after successful network connection)  

AT+NWKSKEY          : Network Session Key Joining and sending date on LoRa network   

AT+CFM                   : Confirm Mode        

AT+CFS                     : Confirm Status        

AT+JOIN                   : Join LoRa? Network        

AT+NJM                    : LoRa? Network Join Mode     

AT+NJS                     : LoRa? Network Join Status     

AT+RECV                  : Print Last Received Data in Raw Format 

AT+RECVB                : Print Last Received Data in Binary Format       

AT+SEND                  : Send Text Data       

AT+SENB                  : Send Hexadecimal Data 

LoRa Network Management 

AT+ADR          : Adaptive Rate

AT+CLASS      : LoRa Class(Currently only support class A

AT+DCS          : Duty Cycle Setting  

AT+DR            : Data Rate (Can Only be Modified after ADR=0)      

AT+FCD          : Frame Counter Downlink        

AT+FCU          : Frame Counter Uplink    

AT+JN1DL      : Join Accept Delay1

AT+JN2DL      : Join Accept Delay2

AT+PNM        : Public Network Mode    

AT+RX1DL     : Receive Delay1       

AT+RX2DL     : Receive Delay2       

AT+RX2DR     : Rx2 Window Data Rate  

AT+RX2FQ     : Rx2 Window Frequency

AT+TXP          : Transmit Power

AT+ MOD       : Set work mode

Information  

AT+RSSI           : RSSI of the Last Received Packet    

AT+SNR           : SNR of the Last Received Packet    

AT+VER           : Image Version and Frequency Band        

AT+FDR           : Factory Data Reset

AT+PORT        : Application Port     

AT+CHS          : Get or Set Frequency (Unit: Hz) for Single Channel Mode

 AT+CHE         : Get or Set eight channels mode, Only for US915, AU915, CN470

​4. FAQ

4.1 ​How to change the LoRa Frequency Bands/Region?

You can follow the instructions for how to upgrade image.
When downloading the images, choose the required image file for download. ​

 

How to set up LSE01 to work in 8 channel mode By default, the frequency bands US915, AU915, CN470 work in 72 frequencies. Many gateways are 8 channel gateways, and in this case, the OTAA join time and uplink schedule is long and unpredictable while the end node is hopping in 72 frequencies.

 

You can configure the end node to work in 8 channel mode by using the AT+CHE command. The 500kHz channels are always included for OTAA.

 

For example, in US915 band, the frequency table is as below. By default, the end node will use all channels (0~71) for OTAA Join process. After the OTAA Join, the end node will use these all channels (0~71) to send uplink packets.

image-20220606154726-3.png

When you use the TTN network, the US915 frequency bands use are:

  • 903.9 - SF7BW125 to SF10BW125
  • 904.1 - SF7BW125 to SF10BW125
  • 904.3 - SF7BW125 to SF10BW125
  • 904.5 - SF7BW125 to SF10BW125
  • 904.7 - SF7BW125 to SF10BW125
  • 904.9 - SF7BW125 to SF10BW125
  • 905.1 - SF7BW125 to SF10BW125
  • 905.3 - SF7BW125 to SF10BW125
  • 904.6 - SF8BW500

Because the end node is now hopping in 72 frequency, it makes it difficult for the devices to Join the TTN network and uplink data. To solve this issue, you can access the device via the AT commands and run:

  • AT+CHE=2
  • ATZ

 

to set the end node to work in 8 channel mode. The device will work in Channel 8-15 & 64-71 for OTAA, and channel 8-15 for Uplink.

 

The AU915 band is similar. Below are the AU915 Uplink Channels.

image-20220606154825-4.png

4.2 ​Can I calibrate LSE01 to different soil types?

LSE01 is calibrated for saline-alkali soil and loamy soil. If users want to use it for other soil, they can calibrate the value in the IoT platform base on the value measured by saline-alkali soil and loamy soil. The formula can be found at this link.

5. Trouble Shooting

5.1 ​Why I can't join TTN in US915 / AU915 bands?

It is due to channel mapping. Please see the Eight Channel Mode section above for details. 

5.2 AT Command input doesn't work

In the case if user can see the console output but can't type input to the device. Please check if you already include the ENTER while sending out the command. Some serial tool doesn't send ENTER while press the send key, user need to add ENTER in their string. 

5.3 Device rejoin in at the second uplink packet

Issue describe as below:

1654500909990-784.png

Cause for this issue:

The fuse on LSE01 is not large enough, some of the soil probe require large current up to 5v 800mA, in a short pulse. When this happen, it cause the device reboot so user see rejoin.

Solution: 

All new shipped LSE01 after 2020-May-30 will have this to fix. For the customer who see this issue, please bypass the fuse as below:

1654500929571-736.png

6. ​Order Info

Part Number: LSE01-XX-YY

XX: The default frequency band

  • AS923: LoRaWAN AS923 band
  • AU915: LoRaWAN AU915 band
  • EU433: LoRaWAN EU433 band
  • EU868: LoRaWAN EU868 band
  • KR920: LoRaWAN KR920 band
  • US915: LoRaWAN US915 band
  • IN865:  LoRaWAN IN865 band
  • CN470: LoRaWAN CN470 band

YYBattery Option

  • 4: 4000mAh battery
  • 8: 8500mAh battery

 

7. Packing Info

 

Package Includes:

  • LSE01 LoRaWAN Soil Moisture & EC Sensor x 1

 

Dimension and weight:

  • Device Size: cm

  • Device Weight: g

  • Package Size / pcs : cm

  • Weight / pcs : g

     

8. Support

  • Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
  • Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to support@dragino.com
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