<
From version < 57.12 >
edited by Xiaoling
on 2022/06/06 08:59
To version < 58.5 >
edited by Xiaoling
on 2022/06/06 11:21
>
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -24,23 +24,33 @@
24 24  
25 25  (((
26 26  (((
27 +(((
27 27  The Dragino RS485-LN is a (% style="color:blue" %)**RS485 to LoRaWAN Converter**(%%). It converts the RS485 signal into LoRaWAN wireless signal which simplify the IoT installation and reduce the installation/maintaining cost.
28 28  )))
30 +)))
29 29  
30 30  (((
33 +(((
31 31  RS485-LN allows user to (% style="color:blue" %)**monitor / control RS485 devices**(%%) and reach extremely long ranges. It provides ultra-long range spread spectrum communication and high interference immunity whilst minimizing current consumption. It targets professional wireless sensor network applications such as irrigation systems, smart metering, smart cities, smartphone detection, building automation, and so on.
32 32  )))
36 +)))
33 33  
34 34  (((
39 +(((
35 35  (% style="color:blue" %)**For data uplink**(%%), RS485-LN sends user-defined commands to RS485 devices and gets the return from the RS485 devices. RS485-LN will process these returns according to user-define rules to get the final payload and upload to LoRaWAN server.
36 36  )))
42 +)))
37 37  
38 38  (((
45 +(((
39 39  (% style="color:blue" %)**For data downlink**(%%), RS485-LN runs in LoRaWAN Class C. When there downlink commands from LoRaWAN server, RS485-LN will forward the commands from LoRaWAN server to RS485 devices.
47 +)))
40 40  
49 +(((
41 41  (% style="color:blue" %)**Demo Dashboard for RS485-LN**(%%) connect to two energy meters: [[https:~~/~~/app.datacake.de/dashboard/d/58844a26-378d-4c5a-aaf5-b5b5b153447a>>url:https://app.datacake.de/dashboard/d/58844a26-378d-4c5a-aaf5-b5b5b153447a]]
42 42  )))
43 43  )))
53 +)))
44 44  
45 45  [[image:1653267211009-519.png||height="419" width="724"]]
46 46  
... ... @@ -82,8 +82,6 @@
82 82  * Automatic RF Sense and CAD with ultra-fast AFC.
83 83  * Packet engine up to 256 bytes with CRC
84 84  
85 -
86 -
87 87  == 1.3 Features ==
88 88  
89 89  * LoRaWAN Class A & Class C protocol (default Class C)
... ... @@ -96,7 +96,6 @@
96 96  * Support Interrupt uplink (Since hardware version v1.2)
97 97  
98 98  
99 -
100 100  == 1.4 Applications ==
101 101  
102 102  * Smart Buildings & Home Automation
... ... @@ -107,7 +107,6 @@
107 107  * Smart Factory
108 108  
109 109  
110 -
111 111  == 1.5 Firmware Change log ==
112 112  
113 113  [[RS485-LN Image files – Download link and Change log>>url:http://www.dragino.com/downloads/index.php?dir=RS485-LN/]]
... ... @@ -117,9 +117,13 @@
117 117  
118 118  (((
119 119  (((
126 +(((
120 120  v1.2: Add External Interrupt Pin.
128 +)))
121 121  
130 +(((
122 122  v1.0: Release
132 +)))
123 123  
124 124  
125 125  )))
... ... @@ -147,7 +147,9 @@
147 147  == 3.1 How it works? ==
148 148  
149 149  (((
160 +(((
150 150  The RS485-LN is configured as LoRaWAN OTAA Class C mode by default. It has OTAA keys to join network. To connect a local LoRaWAN network, user just need to input the OTAA keys in the network server and power on the RS485-LN. It will auto join the network via OTAA.
162 +)))
151 151  
152 152  
153 153  )))
... ... @@ -223,7 +223,7 @@
223 223  
224 224  (((
225 225  (((
226 -There are plenty of RS485 devices in the market and each device has different command to read the valid data. To support these devices in flexible, RS485-LN supports flexible command set. User can use [[AT Commands>>path:#AT_COMMAND]] or LoRaWAN Downlink Command to configure what commands RS485-LN should send for each sampling and how to handle the return from RS485 devices.
238 +There are plenty of RS485 devices in the market and each device has different command to read the valid data. To support these devices in flexible, RS485-LN supports flexible command set. User can use [[AT Commands>>||anchor="H3.5ConfigureRS485-BLviaATorDownlink"]] or LoRaWAN Downlink Command to configure what commands RS485-LN should send for each sampling and how to handle the return from RS485 devices.
227 227  )))
228 228  
229 229  (((
... ... @@ -237,19 +237,19 @@
237 237  
238 238  To use RS485-LN to read data from RS485 sensors, connect the RS485-LN A/B traces to the sensors. And user need to make sure RS485-LN use the match UART setting to access the sensors. The related commands for UART settings are:
239 239  
240 -(% border="1" style="background-color:#ffffcc; color:green; width:782px" %)
241 -|(% style="width:128px" %)(((
252 +(% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:510px" %)
253 +|=(% style="width: 110px;" %)(((
242 242  **AT Commands**
243 -)))|(% style="width:305px" %)(((
255 +)))|=(% style="width: 190px;" %)(((
244 244  **Description**
245 -)))|(% style="width:346px" %)(((
257 +)))|=(% style="width: 190px;" %)(((
246 246  **Example**
247 247  )))
248 -|(% style="width:128px" %)(((
260 +|(% style="width:110px" %)(((
249 249  AT+BAUDR
250 -)))|(% style="width:305px" %)(((
262 +)))|(% style="width:190px" %)(((
251 251  Set the baud rate (for RS485 connection). Default Value is: 9600.
252 -)))|(% style="width:346px" %)(((
264 +)))|(% style="width:190px" %)(((
253 253  (((
254 254  AT+BAUDR=9600
255 255  )))
... ... @@ -258,11 +258,11 @@
258 258  Options: (1200,2400,4800,14400,19200,115200)
259 259  )))
260 260  )))
261 -|(% style="width:128px" %)(((
273 +|(% style="width:110px" %)(((
262 262  AT+PARITY
263 -)))|(% style="width:305px" %)(((
275 +)))|(% style="width:190px" %)(((
264 264  Set UART parity (for RS485 connection)
265 -)))|(% style="width:346px" %)(((
277 +)))|(% style="width:190px" %)(((
266 266  (((
267 267  AT+PARITY=0
268 268  )))
... ... @@ -271,9 +271,9 @@
271 271  Option: 0: no parity, 1: odd parity, 2: even parity
272 272  )))
273 273  )))
274 -|(% style="width:128px" %)(((
286 +|(% style="width:110px" %)(((
275 275  AT+STOPBIT
276 -)))|(% style="width:305px" %)(((
288 +)))|(% style="width:190px" %)(((
277 277  (((
278 278  Set serial stopbit (for RS485 connection)
279 279  )))
... ... @@ -281,7 +281,7 @@
281 281  (((
282 282  
283 283  )))
284 -)))|(% style="width:346px" %)(((
296 +)))|(% style="width:190px" %)(((
285 285  (((
286 286  AT+STOPBIT=0 for 1bit
287 287  )))
... ... @@ -295,6 +295,8 @@
295 295  )))
296 296  )))
297 297  
310 +
311 +
298 298  === 3.3.2 Configure sensors ===
299 299  
300 300  (((
... ... @@ -303,16 +303,18 @@
303 303  )))
304 304  )))
305 305  
306 -(% border="1" style="background-color:#ffffcc; color:green; width:806px" %)
307 -|**AT Commands**|(% style="width:418px" %)**Description**|(% style="width:256px" %)**Example**
308 -|AT+CFGDEV|(% style="width:418px" %)(((
320 +(% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:510px" %)
321 +|=(% style="width: 110px;" %)**AT Commands**|=(% style="width: 190px;" %)**Description**|=(% style="width: 190px;" %)**Example**
322 +|AT+CFGDEV|(% style="width:110px" %)(((
309 309  This command is used to configure the RS485/TTL devices; they won’t be used during sampling.
310 310  
311 311  AT+CFGDEV=xx xx xx xx xx xx xx xx xx xx xx xx,
312 312  
313 313  mm: 0: no CRC, 1: add CRC-16/MODBUS in the end of this command
314 -)))|(% style="width:256px" %)AT+CFGDEV=xx xx xx xx xx xx xx xx xx xx xx xx,m
328 +)))|(% style="width:190px" %)AT+CFGDEV=xx xx xx xx xx xx xx xx xx xx xx xx,m
315 315  
330 +
331 +
316 316  === 3.3.3 Configure read commands for each sampling ===
317 317  
318 318  (((
... ... @@ -358,8 +358,8 @@
358 358  
359 359  **AT+DATACUTx : **This command defines how to handle the return from AT+COMMANDx, max return length is 45 bytes.
360 360  
361 -(% border="1" style="background-color:#4bacc6; color:white; width:725px" %)
362 -|(% style="width:722px" %)(((
377 +(% border="1" style="background-color:#4bacc6; color:white; width:510px" %)
378 +|(% style="width:510px" %)(((
363 363  **AT+DATACUTx=a,b,c**
364 364  
365 365  * **a: length for the return of AT+COMMAND**
... ... @@ -428,6 +428,7 @@
428 428  
429 429  (% style="color:#4f81bd" %)**Battery Info+PAYVER + PAYLOAD COUNT + PAYLOAD# + DATA**
430 430  
447 +
431 431  1. PAYVER: Defined by AT+PAYVER
432 432  1. PAYLOAD COUNT: Total how many uplinks of this sampling.
433 433  1. PAYLOAD#: Number of this uplink. (from 0,1,2,3…,to PAYLOAD COUNT)
... ... @@ -484,33 +484,35 @@
484 484  
485 485  == 3.4 Uplink Payload ==
486 486  
487 -(% border="1" style="background-color:#4bacc6; color:white; width:734px" %)
488 -|**Size(bytes)**|(% style="width:120px" %)**2**|(% style="width:116px" %)**1**|(% style="width:386px" %)**Length depends on the return from the commands**
489 -|Value|(% style="width:120px" %)(((
490 -Battery(mV)
491 491  
492 -&
505 +[[image:image-20220606110929-1.png]]
493 493  
494 -Interrupt _Flag
495 -)))|(% style="width:116px" %)(((
496 -PAYLOAD_VER
497 -
498 -
499 -)))|(% style="width:386px" %)If the valid payload is too long and exceed the maximum support payload length in server, server will show payload not provided in the LoRaWAN server.
500 -
501 501  Below is the decoder for the first 3 bytes. The rest bytes are dynamic depends on different RS485 sensors.
502 502  
503 503  
504 504  == 3.5 Configure RS485-BL via AT or Downlink ==
505 505  
512 +(((
506 506  User can configure RS485-LN via AT Commands or LoRaWAN Downlink Commands
514 +)))
507 507  
516 +(((
508 508  There are two kinds of Commands:
518 +)))
509 509  
510 -* (% style="color:#4f81bd" %)**Common Commands**(%%): They should be available for each sensor, such as: change uplink interval, reset device. For firmware v1.3, user can find what common commands it supports: [[End Device AT Commands and Downlink Command>>doc:Main.End Device AT Commands and Downlink Command.WebHome]]
520 +* (((
521 +(% style="color:#4f81bd" %)**Common Commands**(%%): They should be available for each sensor, such as: change uplink interval, reset device. For firmware v1.3, user can find what common commands it supports: [[AT Commands and Downlink Command>>doc:Main.End Device AT Commands and Downlink Command.WebHome]]
522 +)))
511 511  
512 -* (% style="color:#4f81bd" %)**Sensor Related Commands**(%%): These commands are special designed for RS485-LN.  User can see these commands below:
524 +* (((
525 +(% style="color:#4f81bd" %)**Sensor Related Commands**(%%): These commands are special designed for RS485-LN.  User can see these commands below:
526 +)))
513 513  
528 +(((
529 +
530 +)))
531 +
532 +
514 514  === 3.5.1 Common Commands ===
515 515  
516 516  They should be available for each of Dragino Sensors, such as: change uplink interval, reset device. For firmware v1.3, user can find what common commands it supports: [[End Device AT Commands and Downlink Command>>doc:Main.End Device AT Commands and Downlink Command.WebHome]]
... ... @@ -531,77 +531,152 @@
531 531  
532 532  ==== **RS485 Debug Command** ====
533 533  
553 +(((
534 534  This command is used to configure the RS485 devices; they won’t be used during sampling.
555 +)))
535 535  
536 -* **AT Command**
557 +* (((
558 +**AT Command**
559 +)))
537 537  
538 538  (% class="box infomessage" %)
539 539  (((
563 +(((
540 540  **AT+CFGDEV=xx xx xx xx xx xx xx xx xx xx xx xx,m**
541 541  )))
566 +)))
542 542  
568 +(((
543 543  m: 0: no CRC, 1: add CRC-16/MODBUS in the end of this command
570 +)))
544 544  
545 -* **Downlink Payload**
572 +* (((
573 +**Downlink Payload**
574 +)))
546 546  
576 +(((
547 547  Format: A8 MM NN XX XX XX XX YY
578 +)))
548 548  
580 +(((
549 549  Where:
582 +)))
550 550  
551 -* MM: 1: add CRC-16/MODBUS ; 0: no CRC
552 -* NN: The length of RS485 command
553 -* XX XX XX XX: RS485 command total NN bytes
554 -* YY: How many bytes will be uplink from the return of this RS485 command,
555 -** if YY=0, RS485-LN will execute the downlink command without uplink;
556 -** if YY>0, RS485-LN will uplink total YY bytes from the output of this RS485 command; Fport=200
557 -** if YY=FF, RS485-LN will uplink RS485 output with the downlink command content; Fport=200.
584 +* (((
585 +MM: 1: add CRC-16/MODBUS ; 0: no CRC
586 +)))
587 +* (((
588 +NN: The length of RS485 command
589 +)))
590 +* (((
591 +XX XX XX XX: RS485 command total NN bytes
592 +)))
593 +* (((
594 +(((
595 +YY: How many bytes will be uplink from the return of this RS485 command,
596 +)))
558 558  
598 +* (((
599 +if YY=0, RS485-LN will execute the downlink command without uplink;
600 +)))
601 +* (((
602 +if YY>0, RS485-LN will uplink total YY bytes from the output of this RS485 command; Fport=200
603 +)))
604 +* (((
605 +if YY=FF, RS485-LN will uplink RS485 output with the downlink command content; Fport=200.
606 +)))
607 +)))
608 +
609 +(((
559 559  **Example 1** ~-~-> Configure without ask for uplink (YY=0)
611 +)))
560 560  
613 +(((
561 561  To connect a Modbus Alarm with below commands.
615 +)))
562 562  
563 -* The command to active alarm is: 0A 05 00 04 00 01 4C B0. Where 0A 05 00 04 00 01 is the Modbus command to read the register 00 40 where stored the DI status. The 4C B0 is the CRC-16/MODBUS which calculate manually.
617 +* (((
618 +The command to active alarm is: 0A 05 00 04 00 01 4C B0. Where 0A 05 00 04 00 01 is the Modbus command to read the register 00 40 where stored the DI status. The 4C B0 is the CRC-16/MODBUS which calculate manually.
619 +)))
564 564  
565 -* The command to deactivate alarm is: 0A 05 00 04 00 00 8D 70. Where 0A 05 00 04 00 00 is the Modbus command to read the register 00 40 where stored the DI status. The 8D 70 is the CRC-16/MODBUS which calculate manually.
621 +* (((
622 +The command to deactivate alarm is: 0A 05 00 04 00 00 8D 70. Where 0A 05 00 04 00 00 is the Modbus command to read the register 00 40 where stored the DI status. The 8D 70 is the CRC-16/MODBUS which calculate manually.
623 +)))
566 566  
625 +(((
567 567  So if user want to use downlink command to control to RS485 Alarm, he can use:
627 +)))
568 568  
629 +(((
569 569  (% style="color:#4f81bd" %)**A8 01 06 0A 05 00 04 00 01 00**(%%): to activate the RS485 Alarm
631 +)))
570 570  
633 +(((
571 571  (% style="color:#4f81bd" %)**A8 01 06 0A 05 00 04 00 00 00**(%%): to deactivate the RS485 Alarm
635 +)))
572 572  
637 +(((
573 573  A8 is type code and 01 means add CRC-16/MODBUS at the end, the 3^^rd^^ byte is 06, means the next 6 bytes are the command to be sent to the RS485 network, the final byte 00 means this command don’t need to acquire output.
639 +)))
574 574  
641 +(((
642 +
643 +)))
575 575  
645 +(((
576 576  **Example 2** ~-~-> Configure with requesting uplink and original downlink command (**YY=FF**)
647 +)))
577 577  
649 +(((
578 578  User in IoT server send a downlink command: (% style="color:#4f81bd" %)**A8 01 06 0A 08 00 04 00 01 YY**
651 +)))
579 579  
653 +(((
654 +
655 +)))
580 580  
657 +(((
581 581  RS485-LN got this downlink command and send (% style="color:#4f81bd" %)**0A 08 00 04 00 01 **(%%)to Modbus network. One of the RS485 sensor in the network send back Modbus reply **0A 08 00 04 00 00**. RS485-LN get this reply and combine with the original downlink command and uplink. The uplink message is:
659 +)))
582 582  
661 +(((
583 583   **A8** (% style="color:#4f81bd" %)**0A 08 00 04 00  **(% style="color:red" %)**01 06** ** **(% style="color:green" %)**0A 08 00 04 00 00**
663 +)))
584 584  
665 +(((
585 585   [[image:1654159460680-153.png]]
667 +)))
586 586  
587 587  
588 588  
589 589  ==== **Set Payload version** ====
590 590  
673 +(((
591 591  This is the first byte of the uplink payload. RS485-BL can connect to different sensors. User can set the PAYVER field to tell server how to decode the current payload.
675 +)))
592 592  
593 -* **AT Command:**
677 +* (((
678 +**AT Command:**
679 +)))
594 594  
595 595  (% class="box infomessage" %)
596 596  (((
683 +(((
597 597  **AT+PAYVER: Set PAYVER field = 1**
598 598  )))
686 +)))
599 599  
600 -* **Downlink Payload:**
688 +* (((
689 +**Downlink Payload:**
690 +)))
601 601  
692 +(((
602 602  **0xAE 01**  ~-~-> Set PAYVER field =  0x01
694 +)))
603 603  
696 +(((
604 604  **0xAE 0F**   ~-~-> Set PAYVER field =  0x0F
698 +)))
605 605  
606 606  
607 607  
... ... @@ -735,7 +735,7 @@
735 735  
736 736  * **AT Command:**
737 737  
738 -No AT Command for this, user can press the [[ACT button>>path:#Button]] for 1 second for the same.
832 +No AT Command for this, user can press the [[ACT button>>||anchor="H3.7Buttons"]] for 1 second for the same.
739 739  
740 740  
741 741  * **Downlink Payload:**
... ... @@ -759,7 +759,7 @@
759 759  
760 760  The uplink screen shot is:
761 761  
762 -[[image:1654160691922-496.png]][[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image001.png]]
856 +[[image:1654160691922-496.png]]
763 763  
764 764  
765 765  * **Downlink Payload:**
... ... @@ -858,10 +858,8 @@
858 858  |=**Button**|=(% style="width: 1420px;" %)**Feature**
859 859  |**ACT**|(% style="width:1420px" %)If RS485 joined in network, press this button for more than 1 second, RS485 will upload a packet, and the SYS LED will give a (% style="color:blue" %)**Blue blink**
860 860  |**RST**|(% style="width:1420px" %)Reboot RS485
861 -|**PRO**|(% style="width:1420px" %)Use for upload image, see [[How to Update Image>>path:#upgrade_image]]
955 +|**PRO**|(% style="width:1420px" %)Use for upload image, see [[How to Update Image>>||anchor="H6.1Howtoupgradetheimage3F"]]
862 862  
863 -
864 -
865 865  == 3.8 LEDs ==
866 866  
867 867  (% border="1" style="background-color:#f7faff; width:500px" %)
... ... @@ -869,8 +869,6 @@
869 869  |**PWR**|Always on if there is power
870 870  |**SYS**|After device is powered on, the SYS will (% style="color:green" %)**fast blink in GREEN** (%%)for 5 times, means RS485-LN start to join LoRaWAN network. If join success, SYS will be (% style="color:green" %)**on GREEN for 5 seconds**(%%)**. **SYS will (% style="color:green" %)**blink Blue**(%%) on every upload and (% style="color:green" %)**blink Green**(%%) once receive a downlink message.
871 871  
872 -
873 -
874 874  = 4. Case Study =
875 875  
876 876  User can check this URL for some case studies: [[APP RS485 COMMUNICATE WITH SENSORS>>doc:Main.Application Note \: Communicate with Different Sensors ----- RS485-LN RS485-BL.WebHome]]
... ... @@ -890,7 +890,7 @@
890 890  [[image:1654162368066-342.png]]
891 891  
892 892  
893 -More detail AT Command manual can be found at [[AT Command Manual>>||anchor="3.5ConfigureRS485-BLviaATorDownlink"]]
983 +More detail AT Command manual can be found at [[AT Command Manual>>https://www.dragino.com/downloads/index.php?dir=LT_LoRa_IO_Controller/LT33222-L/]]
894 894  
895 895  
896 896  == 5.2 Common AT Command Sequence ==
... ... @@ -982,7 +982,9 @@
982 982  
983 983  **Step3: **Open flashloader; choose the correct COM port to update.
984 984  
1075 +(((
985 985  (% style="color:blue" %) Hold down the PRO button and then momentarily press the RST reset button and the SYS led will change from OFF to ON, While SYS LED is RED ON, it means the RS485-LN is ready to be program.
1077 +)))
986 986  
987 987  
988 988  [[image:image-20220602175818-12.png]]
... ... @@ -1046,7 +1046,6 @@
1046 1046  * (% style="color:blue" %)**KZ865**(%%): frequency bands KZ865
1047 1047  
1048 1048  
1049 -
1050 1050  = 9.Packing Info =
1051 1051  
1052 1052  
... ... @@ -1064,33 +1064,62 @@
1064 1064  * Weight / pcs : 170g
1065 1065  
1066 1066  
1067 -
1068 1068  = 10. FCC Caution for RS485LN-US915 =
1069 1069  
1160 +(((
1070 1070  Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
1162 +)))
1071 1071  
1164 +(((
1072 1072  This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
1166 +)))
1073 1073  
1168 +(((
1169 +
1170 +)))
1074 1074  
1172 +(((
1075 1075  **IMPORTANT NOTE:**
1174 +)))
1076 1076  
1176 +(((
1077 1077  **Note: **This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1178 +)))
1078 1078  
1180 +(((
1079 1079  —Reorient or relocate the receiving antenna.
1182 +)))
1080 1080  
1184 +(((
1081 1081  —Increase the separation between the equipment and receiver.
1186 +)))
1082 1082  
1188 +(((
1083 1083  —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
1190 +)))
1084 1084  
1192 +(((
1085 1085  —Consult the dealer or an experienced radio/TV technician for help.
1194 +)))
1086 1086  
1196 +(((
1197 +
1198 +)))
1087 1087  
1200 +(((
1088 1088  **FCC Radiation Exposure Statement:**
1202 +)))
1089 1089  
1204 +(((
1090 1090  This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.This equipment should be installed and operated with minimum distance 20cm between the radiator& your body.
1206 +)))
1091 1091  
1092 1092  
1093 1093  = 11. Support =
1094 1094  
1095 -* Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
1096 -* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:file:///D:/市场资料/说明书/LoRa/LT系列/support@dragino.com]].
1211 +* (((
1212 +Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
1213 +)))
1214 +* (((
1215 +Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:file:///D:/市场资料/说明书/LoRa/LT系列/support@dragino.com]].
1216 +)))
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