<
From version < 99.3 >
edited by Xiaoling
on 2024/10/21 09:34
To version < 91.1 >
edited by kai
on 2024/05/13 11:52
>
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.Xiaoling
1 +XWiki.kai
Content
... ... @@ -41,7 +41,7 @@
41 41  )))
42 42  
43 43  (((
44 -PS-LB/LS is powered by (% style="color:blue" %)**8500mAh Li-SOCI2 battery **(%%)or (% style="color:blue" %)**solar powered + Li-ion battery **(%%), it is designed for long term use up to 5 years.
44 +PS-LB/LS is powered by (% style="color:blue" %)**8500mAh Li-SOCI2 battery **(%%)or (% style="color:blue" %)**solar powered + li-on battery **(%%), it is designed for long term use up to 5 years.
45 45  )))
46 46  
47 47  (((
... ... @@ -67,7 +67,7 @@
67 67  * Downlink to change configure
68 68  * Controllable 3.3v,5v and 12v output to power external sensor
69 69  * 8500mAh Li/SOCl2 Battery (PS-LB)
70 -* Solar panel + 3000mAh Li-ion battery (PS-LS)
70 +* Solar panel + 3000mAh Li-on battery (PS-LS)
71 71  
72 72  == 1.3 Specification ==
73 73  
... ... @@ -136,14 +136,14 @@
136 136  === 1.4.2 Immersion Type ===
137 137  
138 138  
139 -[[image:image-20240109160445-5.png||height="221" width="166"]]
139 +[[image:image-20240109160445-5.png||height="284" width="214"]]
140 140  
141 141  * Immersion Type, Probe IP Level: IP68
142 142  * Measuring Range: Measure range can be customized, up to 100m.
143 143  * Accuracy: 0.2% F.S
144 144  * Long-Term Stability: ±0.2% F.S / Year
145 -* Storage temperature: -30°C~~80°C
146 -* Operating temperature: 0°C~~50°C
145 +* Storage temperature: -30~~80
146 +* Operating temperature: 0~~50
147 147  * Material: 316 stainless steels
148 148  
149 149  === 1.4.3 Wireless Differential Air Pressure Sensor ===
... ... @@ -154,8 +154,8 @@
154 154  * Accuracy: 0.5% F.S, resolution is 0.05%.
155 155  * Overload: 300% F.S
156 156  * Zero temperature drift: ±0.03%F.S/°C
157 -* Operating temperature: -20°C~~60°C
158 -* Storage temperature:  -20°C~~60°C
157 +* Operating temperature: -20~~60
158 +* Storage temperature:  -20~~40
159 159  * Compensation temperature: 0~~50°C
160 160  
161 161  == 1.5 Application and Installation ==
... ... @@ -275,7 +275,7 @@
275 275  
276 276  == 1.10 Mechanical ==
277 277  
278 -=== 1.10.1 for LB version ===
278 +=== 1.10.1 for LB version(% style="display:none" %) (%%) ===
279 279  
280 280  
281 281  [[image:image-20240109160800-6.png]]
... ... @@ -300,6 +300,7 @@
300 300  
301 301  Following is an example for how to join the [[TTN v3 LoRaWAN Network>>url:https://console.cloud.thethings.network/]]. Below is the network structure; we use the [[LPS8v2>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/228-lps8v2.html]] as a LoRaWAN gateway in this example.
302 302  
303 +
303 303  [[image:1675144005218-297.png]]
304 304  
305 305  
... ... @@ -355,6 +355,7 @@
355 355  
356 356  Users can also use the downlink command(0x26 01) to ask PS-LB/LS to resend this uplink.
357 357  
359 +
358 358  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
359 359  |(% colspan="6" style="background-color:#4f81bd; color:white" %)**Device Status (FPORT=5)**
360 360  |(% style="background-color:#f2f2f2; width:103px" %)**Size (bytes)**|(% style="background-color:#f2f2f2; width:72px" %)**1**|(% style="background-color:#f2f2f2" %)**2**|(% style="background-color:#f2f2f2; width:91px" %)**1**|(% style="background-color:#f2f2f2; width:86px" %)**1**|(% style="background-color:#f2f2f2; width:44px" %)**2**
... ... @@ -475,7 +475,7 @@
475 475  [[image:image-20230225154759-1.png||height="408" width="741"]]
476 476  
477 477  
478 -=== 2.3.6 0~~30V value (pin VDC_IN) ===
480 +=== 2.3.6 0~~30V value ( pin VDC_IN) ===
479 479  
480 480  
481 481  Measure the voltage value. The range is 0 to 30V.
... ... @@ -531,6 +531,7 @@
531 531  
532 532  While using TTN network, you can add the payload format to decode the payload.
533 533  
536 +
534 534  [[image:1675144839454-913.png]]
535 535  
536 536  
... ... @@ -548,10 +548,12 @@
548 548  
549 549  [[DATACAKE>>url:https://datacake.co/]] provides a human friendly interface to show the sensor data, once we have data in TTN, we can use [[DATACAKE>>url:https://datacake.co/]] to connect to TTN and see the data in DATACAKE. Below are the steps:
550 550  
554 +
551 551  (% style="color:blue" %)**Step 1: **(%%)Be sure that your device is programmed and properly connected to the network at this time.
552 552  
553 553  (% style="color:blue" %)**Step 2:**(%%) To configure the Application to forward data to DATACAKE you will need to add integration. To add the DATACAKE integration, perform the following steps:
554 554  
559 +
555 555  [[image:1675144951092-237.png]]
556 556  
557 557  
... ... @@ -568,6 +568,7 @@
568 568  [[image:1675145018212-853.png]]
569 569  
570 570  
576 +
571 571  [[image:1675145029119-717.png]]
572 572  
573 573  
... ... @@ -581,221 +581,21 @@
581 581  
582 582  After added, the sensor data arrive TTN, it will also arrive and show in Datacake.
583 583  
590 +
584 584  [[image:1675145081239-376.png]]
585 585  
586 586  
587 -== 2.6 Datalog Feature (Since V1.1) ==
594 +== 2.6 Frequency Plans ==
588 588  
589 589  
590 -When a user wants to retrieve sensor value, he can send a poll command from the IoT platform to ask the sensor to send value in the required time slot.
591 -
592 -
593 -=== 2.6.1 Unix TimeStamp ===
594 -
595 -
596 -CPL01 uses Unix TimeStamp format based on
597 -
598 -[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/CPL01%20LoRaWAN%20Outdoor%20PulseContact%20%20Sensor%20Manual/WebHome/1652861618065-927.png?width=705&height=109&rev=1.1||alt="1652861618065-927.png" height="109" width="705"]]
599 -
600 -Users can get this time from the link:  [[https:~~/~~/www.epochconverter.com/>>url:https://www.epochconverter.com/]] :
601 -
602 -Below is the converter example:
603 -
604 -[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/CPL01%20LoRaWAN%20Outdoor%20PulseContact%20%20Sensor%20Manual/WebHome/1652861637105-371.png?width=732&height=428&rev=1.1||alt="1652861637105-371.png"]]
605 -
606 -
607 -=== 2.6.2 Set Device Time ===
608 -
609 -
610 -There are two ways to set the device's time:
611 -
612 -
613 -(% style="color:blue" %)**1. Through LoRaWAN MAC Command (Default settings)**
614 -
615 -Users need to set SYNCMOD=1 to enable sync time via the MAC command.
616 -
617 -Once CPL01 Joined the LoRaWAN network, it will send the MAC command (DeviceTimeReq) and the server will reply with (DeviceTimeAns) to send the current time to CPL01. If CPL01 fails to get the time from the server, CPL01 will use the internal time and wait for the next time request ~[[[via Device Status (FPORT=5)>>url:http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/CPL01%20LoRaWAN%20Outdoor%20PulseContact%20%20Sensor%20Manual/#H2.3.1DeviceStatus2CFPORT3D5]]].
618 -
619 -(% style="color:red" %)**Note: LoRaWAN Server needs to support LoRaWAN v1.0.3(MAC v1.0.3) or higher to support this MAC command feature.**
620 -
621 -
622 -(% style="color:blue" %)** 2. Manually Set Time**
623 -
624 -Users need to set SYNCMOD=0 to manual time, otherwise, the user set time will be overwritten by the time set by the server.
625 -
626 -
627 -=== 2.6.3 Poll sensor value ===
628 -
629 -
630 -Users can poll sensor values based on timestamps. Below is the downlink command.
631 -
632 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:470px" %)
633 -|=(% colspan="4" style="width: 154px;background-color:#4F81BD;color:white" %)**Downlink Command to poll Open/Close status (0x31)**
634 -|(% style="background-color:#f2f2f2; width:70px" %)**1byte**|(% style="background-color:#f2f2f2; width:140px" %)**4bytes**|(% style="background-color:#f2f2f2; width:140px" %)(((
635 -(((
636 -**4bytes**
637 -)))
638 -
639 -
640 -
641 -)))|(% style="background-color:#f2f2f2; width:150px" %)**1byte**
642 -|(% style="background-color:#f2f2f2; width:70px" %)31|(% style="background-color:#f2f2f2; width:140px" %)Timestamp start|(% style="background-color:#f2f2f2; width:140px" %)Timestamp end|(% style="background-color:#f2f2f2; width:150px" %)Uplink Interval
643 -
644 -Timestamp start and Timestamp end-use Unix TimeStamp format as mentioned above. Devices will reply with all data logs during this period, using the uplink interval.
645 -
646 -For example, downlink command[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/CPL01%20LoRaWAN%20Outdoor%20PulseContact%20%20Sensor%20Manual/WebHome/image-20220518162852-1.png?rev=1.1||alt="image-20220518162852-1.png"]]
647 -
648 -Is to check 2021/11/12 12:00:00 to 2021/11/12 15:00:00's data
649 -
650 -Uplink Internal =5s,means CPL01 will send one packet every 5s. range 5~~255s.
651 -
652 -
653 -=== 2.6.4 Decoder in TTN V3 ===
654 -
655 -[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/CPL01%20LoRaWAN%20Outdoor%20PulseContact%20%20Sensor%20Manual/WebHome/1652862574387-195.png?width=722&height=359&rev=1.1||alt="1652862574387-195.png" height="359" width="722"]]
656 -
657 -Please check the decoder from this link: [[https:~~/~~/github.com/dragino/dragino-end-node-decoder>>url:https://github.com/dragino/dragino-end-node-decoder]]
658 -
659 -
660 -== 2.7 Frequency Plans ==
661 -
662 -
663 663  The PS-LB/LS uses OTAA mode and below frequency plans by default. Each frequency band use different firmware, user update the firmware to the corresponding band for their country.
664 664  
665 -[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20Frequency%20Band/a>>http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20Frequency%20Band/]]
599 +[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20Frequency%20Band/>>http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20Frequency%20Band/]]
666 666  
667 667  
668 -== 2.8 Report on Change Feature (Since firmware V1.1.2) ==
602 +== 2.7 Firmware Change Log ==
669 669  
670 -=== 2.8.1 Uplink payload(Enable ROC) ===
671 671  
672 -
673 -Used to Monitor the IDC and VDC increments, and send ROC uplink when the IDC or VDC changes exceed.
674 -
675 -With ROC enabled, the payload is as follows:
676 -
677 -(% border="1" cellspacing="3" style="background-color:#f2f2f2; width:510px" %)
678 -|(% style="background-color:#4f81bd; color:white; width:97px" %)(((
679 -**Size(bytes)**
680 -)))|(% style="background-color:#4f81bd; color:white; width:48px" %)**2**|(% style="background-color:#4f81bd; color:white; width:71px" %)**2**|(% style="background-color:#4f81bd; color:white; width:98px" %)**2**|(% style="background-color:#4f81bd; color:white; width:73px" %)**2**|(% style="background-color:#4f81bd; color:white; width:122px" %)**1**
681 -|(% style="width:97px" %)Value|(% style="width:48px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:71px" %)[[Probe Model>>||anchor="H2.3.4ProbeModel"]]|(% style="width:98px" %)[[0 ~~~~ 20mA value>>||anchor="H2.3.507E20mAvalue28IDC_IN29"]]|(% style="width:73px" %)[[0 ~~~~ 30v value>>||anchor="H2.3.607E30Vvalue28pinVDC_IN29"]]|(% style="width:122px" %)(((
682 -[[IN1 &IN2 Interrupt  flag>>||anchor="H2.3.7IN126IN226INTpin"]] & ROC_flag
683 -)))
684 -
685 -(% style="color:blue" %)**IN1 &IN2 , Interrupt  flag , ROC_flag:**
686 -
687 -(% border="1" cellspacing="3" style="background-color:#f2f2f2; width:515px" %)
688 -|(% style="background-color:#4f81bd; color:white; width:50px" %)**Size(bit)**|(% style="background-color:#4f81bd; color:white; width:60px" %)**bit7**|(% style="background-color:#4f81bd; color:white; width:62px" %)**bit6**|(% style="background-color:#4f81bd; color:white; width:62px" %)**bit5**|(% style="background-color:#4f81bd; color:white; width:65px" %)**bit4**|(% style="background-color:#4f81bd; color:white; width:56px" %)**bit3**|(% style="background-color:#4f81bd; color:white; width:55px" %)**bit2**|(% style="background-color:#4f81bd; color:white; width:55px" %)**bit1**|(% style="background-color:#4f81bd; color:white; width:50px" %)**bit0**
689 -|(% style="width:75px" %)Value|(% style="width:89px" %)IDC_Roc_flagL|(% style="width:46.5834px" %)IDC_Roc_flagH|(% style="width:1px" %)VDC_Roc_flagL|(% style="width:89px" %)VDC_Roc_flagH|(% style="width:89px" %)IN1_pin_level|(% style="width:103px" %)IN2_pin_level|(% style="width:103px" %)Exti_pin_level|(% style="width:103px" %)Exti_status
690 -
691 -* (% style="color:#037691" %)**IDC_Roc_flagL**
692 -
693 -80 (H): (0x80&0x80)=80(H)=**1**000 0000(B)  bit7=1, "TRUE", This uplink is triggered when the decrease in the IDC compared to the last ROC refresh exceeds the set threshold.
694 -
695 -60 (H): (0x60&0x80)=0  bit7=0, "FALSE", This uplink is not triggered when the decrease in the IDC compared to the last ROC refresh exceeds the set threshold.
696 -
697 -
698 -* (% style="color:#037691" %)**IDC_Roc_flagH**
699 -
700 -60 (H): (0x60&0x40)=60(H)=0**1**000 0000(B)  bit6=1, "TRUE", This uplink is triggered when the increase in the value of the IDC compared to the last ROC refresh exceeds the set threshold.
701 -
702 -80 (H): (0x80&0x40)=0  bit6=0, "FALSE", This uplink is not triggered when the increase in the value of the IDC compared to the last ROC refresh exceeds the set threshold.
703 -
704 -
705 -* (% style="color:#037691" %)**VDC_Roc_flagL**
706 -
707 -20 (H): (0x20&0x20)=20(H)=00**1**0 0000(B)  bit5=1, "TRUE", This uplink is triggered when the decrease in the VDC compared to the last ROC refresh exceeds the set threshold.
708 -
709 -90 (H): (0x90&0x20)=0  bit5=0, "FALSE", This uplink is not triggered when the decrease in the VDC compared to the last ROC refresh exceeds the set threshold.
710 -
711 -
712 -* (% style="color:#037691" %)**VDC_Roc_flagH**
713 -
714 -90 (H): (0x90&0x10)=10(H)=000**1** 0000(B)  bit4=1, "TRUE", This uplink is triggered when the increase in the value of the VDC compared to the last ROC refresh exceeds the set threshold.
715 -
716 -20 (H): (0x20&0x10)=0  bit4=0, "FALSE", This uplink is not triggered when the increase in the value of the VDC compared to the last ROC refresh exceeds the set threshold.
717 -
718 -
719 -* (% style="color:#037691" %)**IN1_pin_level & IN2_pin_level**
720 -
721 -IN1 and IN2 are used as digital input pins.
722 -
723 -80 (H): (0x80&0x08)=0  IN1 pin is low level.
724 -
725 -80 (H): (0x09&0x04)=0    IN2 pin is low level.
726 -
727 -
728 -* (% style="color:#037691" %)**Exti_pin_level &Exti_status**
729 -
730 -This data field shows whether the packet is generated by an interrupt pin.
731 -
732 -Note: The Internet pin of the old motherboard is a separate pin in the screw terminal, and the interrupt pin of the new motherboard(SIB V1.3) is the **GPIO_EXTI** pin.
733 -
734 -**Exti_pin_level:**  80 (H): (0x80&0x02)=0  "low", The level of the interrupt pin.
735 -
736 -**Exti_status: **80 (H): (0x80&0x01)=0  "False", Normal uplink packet.
737 -
738 -
739 -=== 2.8.2 Set the Report on Change ===
740 -
741 -
742 -Feature: Set the detection interval and threshold to monitor whether the IDC/VDC variable exceeds the threshold. If the threshold is exceeded, an ROC uplink is sent.
743 -(% style="color:blue" %)**AT Command: AT+ROC**
744 -
745 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
746 -|=(% style="width: 143px; background-color: rgb(79, 129, 189); color: white;" %)**Command Example**|=(% style="width: 197px; background-color: rgb(79, 129, 189); color: white;" %)**Parameters**|=(% style="width: 170px; background-color: rgb(79, 129, 189); color: white;" %)**Response/Explanation**
747 -|(% style="width:143px" %)AT+ROC=?|(% style="width:197px" %)Show current ROC setting|(% style="width:168px" %)(((
748 -0,0,0,0(default)
749 -
750 -OK
751 -)))
752 -|(% colspan="1" rowspan="4" style="width:143px" %)(((
753 -
754 -
755 -
756 -
757 -AT+ROC=a,b,c,d
758 -)))|(% style="width:197px" %)**a**: Enable or disable the ROC|(% style="width:168px" %)(((
759 -0: off
760 -
761 -1: on
762 -)))
763 -|(% style="width:197px" %)**b**: Set the detection interval|(% style="width:168px" %)Unit: second
764 -|(% style="width:197px" %)**c**: Setting the IDC change threshold|(% style="width:168px" %)Unit: uA
765 -|(% style="width:197px" %)**d**: Setting the VDC change threshold|(% style="width:168px" %)Unit: mV
766 -
767 -**Example:**
768 -
769 -* AT+ROC=1,60,3000, 500  ~/~/ Check value every 60 seconds. lf there is change in IDC (>3mA) or VDC (>500mV), sends an ROC uplink.
770 -* AT+ROC=1,60,3000,0  ~/~/ Check value every 60 seconds. lf there is change in IDC (>3mA), send an ROC uplink. 0 Means doesn't monitor Voltage.
771 -
772 -(% style="color:blue" %)**Downlink Command: 0x09 aa bb cc dd**
773 -
774 -Format: Function code (0x09) followed by 4 bytes.
775 -
776 -(% style="color:blue" %)**aa: **(%%)Enable/Disable the ROC.
777 -
778 -(% style="color:blue" %)**bb: **(%%)Set the detection interval. (second)
779 -
780 -(% style="color:blue" %)**cc: **(%%)Setting the IDC change threshold. (uA)
781 -
782 -(% style="color:blue" %)**dd: **(%%)Setting the VDC change threshold. (mV)
783 -
784 -**Example:**
785 -
786 -* Downlink Payload: **09 01 00 3C 0B B8 01 F4 ** ~/~/ Equal to AT+ROC=1,60,3000, 500
787 -* Downlink Payload: **09 01 00 3C 0B B8 00 00 ** ~/~/ AT+ROC=1,60,3000,0
788 -
789 -(% style="color:blue" %)**Screenshot of parsing example in TTN:**
790 -
791 -* AT+ROC=1,60,3000, 500.
792 -
793 -[[image:https://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/PS-LB-NA--LoRaWAN_Analog_Sensor_User_Manual/WebHome/image-20241019170902-1.png?width=1454&height=450&rev=1.1||alt="image-20241019170902-1.png"]]
794 -
795 -
796 -== 2.9 ​Firmware Change Log ==
797 -
798 -
799 799  **Firmware download link:**
800 800  
801 801  [[https:~~/~~/www.dropbox.com/sh/gf1glloczbzz19h/AABbuYI4WY6VdAmpXo6o1V2Ka?dl=0>>url:https://www.dropbox.com/sh/gf1glloczbzz19h/AABbuYI4WY6VdAmpXo6o1V2Ka?dl=0]]
... ... @@ -976,12 +976,6 @@
976 976  
977 977  (A->01,B->02,C->03,D->04,E->05,F->06,G->07,H->08,I->09,J->0A,K->0B,L->0C)
978 978  
979 -When aa=02, it is the Differential Pressure Sensor , which converts the current into a pressure value;
980 -
981 -bb represents which type of pressure sensor it is.
982 -
983 -(0~~100Pa->01,0~~200Pa->02,0~~300Pa->03,0~~1KPa->04,0~~2KPa->05,0~~3KPa->06,0~~4KPa->07,0~~5KPa->08,0~~10KPa->09,-100~~ 100Pa->0A,-200~~ 200Pa->0B,-1~~ 1KPa->0C)
984 -
985 985  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
986 986  |(% style="background-color:#4f81bd; color:white; width:154px" %)**Command Example**|(% style="background-color:#4f81bd; color:white; width:269px" %)**Function**|(% style="background-color:#4f81bd; color:white" %)**Response**
987 987  |(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=?|(% style="background-color:#f2f2f2; width:269px" %)Get or Set the probe model.|(% style="background-color:#f2f2f2" %)0
... ... @@ -1004,7 +1004,7 @@
1004 1004  === 3.3.5 Multiple collections are one uplink (Since firmware V1.1) ===
1005 1005  
1006 1006  
1007 -Added AT+STDC command to collect the voltage of VDC_INPUT/IDC_INPUT multiple times and upload it at one time.
807 +Added AT+STDC command to collect the voltage of VDC_INPUT multiple times and upload it at one time.
1008 1008  
1009 1009  (% style="color:blue" %)**AT Command: AT** **+STDC**
1010 1010  
... ... @@ -1012,8 +1012,7 @@
1012 1012  
1013 1013  (% style="color:#037691" %)**aa:**(%%)
1014 1014  **0:** means disable this function and use TDC to send packets.
1015 -**1:** means that the function is enabled to send packets by collecting VDC data for multiple times.
1016 -**2:** means that the function is enabled to send packets by collecting IDC data for multiple times.
815 +**1:** means enable this function, use the method of multiple acquisitions to send packets.
1017 1017  (% style="color:#037691" %)**bb:**(%%) Each collection interval (s), the value is 1~~65535
1018 1018  (% style="color:#037691" %)**cc:**(%%)** **the number of collection times, the value is 1~~120
1019 1019  
... ... @@ -1038,7 +1038,7 @@
1038 1038  
1039 1039  (% style="color:blue" %)**Downlink Command: 0xAE**
1040 1040  
1041 -Format: Command Code (0xAE) followed by 4 bytes.
840 +Format: Command Code (0x08) followed by 5 bytes.
1042 1042  
1043 1043  * Example 1: Downlink Payload: AE 01 02 58 12** ~-~-->**  AT+STDC=1,600,18
1044 1044  
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1122 1122  = 8. Order Info =
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1129 1129  = 9. ​Packing Info =
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1146 1146  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
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1148 1148  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[Support@dragino.cc>>mailto:Support@dragino.cc]].
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