<
From version < 90.1 >
edited by kai
on 2024/05/13 11:46
To version < 99.2 >
edited by Xiaoling
on 2024/10/21 09:32
>
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.kai
1 +XWiki.Xiaoling
Content
... ... @@ -41,7 +41,7 @@
41 41  )))
42 42  
43 43  (((
44 -PS-LB/LS is powered by (% style="color:blue" %)**8500mAh Li-SOCI2 battery **(%%)or (% style="color:blue" %)**solar powered + li-on battery **(%%), it is designed for long term use up to 5 years.
44 +PS-LB/LS is powered by (% style="color:blue" %)**8500mAh Li-SOCI2 battery **(%%)or (% style="color:blue" %)**solar powered + Li-ion battery **(%%), it is designed for long term use up to 5 years.
45 45  )))
46 46  
47 47  (((
... ... @@ -67,7 +67,7 @@
67 67  * Downlink to change configure
68 68  * Controllable 3.3v,5v and 12v output to power external sensor
69 69  * 8500mAh Li/SOCl2 Battery (PS-LB)
70 -* Solar panel + 3000mAh Li-on battery (PS-LS)
70 +* Solar panel + 3000mAh Li-ion battery (PS-LS)
71 71  
72 72  == 1.3 Specification ==
73 73  
... ... @@ -136,14 +136,14 @@
136 136  === 1.4.2 Immersion Type ===
137 137  
138 138  
139 -[[image:image-20240109160445-5.png||height="284" width="214"]]
139 +[[image:image-20240109160445-5.png||height="221" width="166"]]
140 140  
141 141  * Immersion Type, Probe IP Level: IP68
142 142  * Measuring Range: Measure range can be customized, up to 100m.
143 143  * Accuracy: 0.2% F.S
144 144  * Long-Term Stability: ±0.2% F.S / Year
145 -* Storage temperature: -30~~80
146 -* Operating temperature: 0~~50
145 +* Storage temperature: -30°C~~80°C
146 +* Operating temperature: 0°C~~50°C
147 147  * Material: 316 stainless steels
148 148  
149 149  === 1.4.3 Wireless Differential Air Pressure Sensor ===
... ... @@ -154,7 +154,8 @@
154 154  * Accuracy: 0.5% F.S, resolution is 0.05%.
155 155  * Overload: 300% F.S
156 156  * Zero temperature drift: ±0.03%F.S/°C
157 -* Operating temperature: -20℃~~60℃
157 +* Operating temperature: -20°C~~60°C
158 +* Storage temperature:  -20°C~~60°C
158 158  * Compensation temperature: 0~~50°C
159 159  
160 160  == 1.5 Application and Installation ==
... ... @@ -274,7 +274,7 @@
274 274  
275 275  == 1.10 Mechanical ==
276 276  
277 -=== 1.10.1 for LB version(% style="display:none" %) (%%) ===
278 +=== 1.10.1 for LB version ===
278 278  
279 279  
280 280  [[image:image-20240109160800-6.png]]
... ... @@ -299,7 +299,6 @@
299 299  
300 300  Following is an example for how to join the [[TTN v3 LoRaWAN Network>>url:https://console.cloud.thethings.network/]]. Below is the network structure; we use the [[LPS8v2>>url:https://www.dragino.com/products/lora-lorawan-gateway/item/228-lps8v2.html]] as a LoRaWAN gateway in this example.
301 301  
302 -
303 303  [[image:1675144005218-297.png]]
304 304  
305 305  
... ... @@ -355,7 +355,6 @@
355 355  
356 356  Users can also use the downlink command(0x26 01) to ask PS-LB/LS to resend this uplink.
357 357  
358 -
359 359  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
360 360  |(% colspan="6" style="background-color:#4f81bd; color:white" %)**Device Status (FPORT=5)**
361 361  |(% style="background-color:#f2f2f2; width:103px" %)**Size (bytes)**|(% style="background-color:#f2f2f2; width:72px" %)**1**|(% style="background-color:#f2f2f2" %)**2**|(% style="background-color:#f2f2f2; width:91px" %)**1**|(% style="background-color:#f2f2f2; width:86px" %)**1**|(% style="background-color:#f2f2f2; width:44px" %)**2**
... ... @@ -476,7 +476,7 @@
476 476  [[image:image-20230225154759-1.png||height="408" width="741"]]
477 477  
478 478  
479 -=== 2.3.6 0~~30V value ( pin VDC_IN) ===
478 +=== 2.3.6 0~~30V value (pin VDC_IN) ===
480 480  
481 481  
482 482  Measure the voltage value. The range is 0 to 30V.
... ... @@ -532,7 +532,6 @@
532 532  
533 533  While using TTN network, you can add the payload format to decode the payload.
534 534  
535 -
536 536  [[image:1675144839454-913.png]]
537 537  
538 538  
... ... @@ -550,12 +550,10 @@
550 550  
551 551  [[DATACAKE>>url:https://datacake.co/]] provides a human friendly interface to show the sensor data, once we have data in TTN, we can use [[DATACAKE>>url:https://datacake.co/]] to connect to TTN and see the data in DATACAKE. Below are the steps:
552 552  
553 -
554 554  (% style="color:blue" %)**Step 1: **(%%)Be sure that your device is programmed and properly connected to the network at this time.
555 555  
556 556  (% style="color:blue" %)**Step 2:**(%%) To configure the Application to forward data to DATACAKE you will need to add integration. To add the DATACAKE integration, perform the following steps:
557 557  
558 -
559 559  [[image:1675144951092-237.png]]
560 560  
561 561  
... ... @@ -572,7 +572,6 @@
572 572  [[image:1675145018212-853.png]]
573 573  
574 574  
575 -
576 576  [[image:1675145029119-717.png]]
577 577  
578 578  
... ... @@ -586,21 +586,221 @@
586 586  
587 587  After added, the sensor data arrive TTN, it will also arrive and show in Datacake.
588 588  
589 -
590 590  [[image:1675145081239-376.png]]
591 591  
592 592  
593 -== 2.6 Frequency Plans ==
587 +== 2.6 Datalog Feature (Since V1.1) ==
594 594  
595 595  
590 +When a user wants to retrieve sensor value, he can send a poll command from the IoT platform to ask the sensor to send value in the required time slot.
591 +
592 +
593 +=== 2.6.1 Unix TimeStamp ===
594 +
595 +
596 +CPL01 uses Unix TimeStamp format based on
597 +
598 +[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/CPL01%20LoRaWAN%20Outdoor%20PulseContact%20%20Sensor%20Manual/WebHome/1652861618065-927.png?width=705&height=109&rev=1.1||alt="1652861618065-927.png" height="109" width="705"]]
599 +
600 +Users can get this time from the link:  [[https:~~/~~/www.epochconverter.com/>>url:https://www.epochconverter.com/]] :
601 +
602 +Below is the converter example:
603 +
604 +[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/CPL01%20LoRaWAN%20Outdoor%20PulseContact%20%20Sensor%20Manual/WebHome/1652861637105-371.png?width=732&height=428&rev=1.1||alt="1652861637105-371.png"]]
605 +
606 +
607 +=== 2.6.2 Set Device Time ===
608 +
609 +
610 +There are two ways to set the device's time:
611 +
612 +
613 +(% style="color:blue" %)**1. Through LoRaWAN MAC Command (Default settings)**
614 +
615 +Users need to set SYNCMOD=1 to enable sync time via the MAC command.
616 +
617 +Once CPL01 Joined the LoRaWAN network, it will send the MAC command (DeviceTimeReq) and the server will reply with (DeviceTimeAns) to send the current time to CPL01. If CPL01 fails to get the time from the server, CPL01 will use the internal time and wait for the next time request ~[[[via Device Status (FPORT=5)>>url:http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/CPL01%20LoRaWAN%20Outdoor%20PulseContact%20%20Sensor%20Manual/#H2.3.1DeviceStatus2CFPORT3D5]]].
618 +
619 +(% style="color:red" %)**Note: LoRaWAN Server needs to support LoRaWAN v1.0.3(MAC v1.0.3) or higher to support this MAC command feature.**
620 +
621 +
622 +(% style="color:blue" %)** 2. Manually Set Time**
623 +
624 +Users need to set SYNCMOD=0 to manual time, otherwise, the user set time will be overwritten by the time set by the server.
625 +
626 +
627 +=== 2.6.3 Poll sensor value ===
628 +
629 +
630 +Users can poll sensor values based on timestamps. Below is the downlink command.
631 +
632 +(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:470px" %)
633 +|=(% colspan="4" style="width: 154px;background-color:#4F81BD;color:white" %)**Downlink Command to poll Open/Close status (0x31)**
634 +|(% style="background-color:#f2f2f2; width:70px" %)**1byte**|(% style="background-color:#f2f2f2; width:140px" %)**4bytes**|(% style="background-color:#f2f2f2; width:140px" %)(((
635 +(((
636 +**4bytes**
637 +)))
638 +
639 +
640 +
641 +)))|(% style="background-color:#f2f2f2; width:150px" %)**1byte**
642 +|(% style="background-color:#f2f2f2; width:70px" %)31|(% style="background-color:#f2f2f2; width:140px" %)Timestamp start|(% style="background-color:#f2f2f2; width:140px" %)Timestamp end|(% style="background-color:#f2f2f2; width:150px" %)Uplink Interval
643 +
644 +Timestamp start and Timestamp end-use Unix TimeStamp format as mentioned above. Devices will reply with all data logs during this period, using the uplink interval.
645 +
646 +For example, downlink command[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/CPL01%20LoRaWAN%20Outdoor%20PulseContact%20%20Sensor%20Manual/WebHome/image-20220518162852-1.png?rev=1.1||alt="image-20220518162852-1.png"]]
647 +
648 +Is to check 2021/11/12 12:00:00 to 2021/11/12 15:00:00's data
649 +
650 +Uplink Internal =5s,means CPL01 will send one packet every 5s. range 5~~255s.
651 +
652 +
653 +=== 2.6.4 Decoder in TTN V3 ===
654 +
655 +[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/CPL01%20LoRaWAN%20Outdoor%20PulseContact%20%20Sensor%20Manual/WebHome/1652862574387-195.png?width=722&height=359&rev=1.1||alt="1652862574387-195.png" height="359" width="722"]]
656 +
657 +Please check the decoder from this link: [[https:~~/~~/github.com/dragino/dragino-end-node-decoder>>url:https://github.com/dragino/dragino-end-node-decoder]]
658 +
659 +
660 +== 2.7 Frequency Plans ==
661 +
662 +
596 596  The PS-LB/LS uses OTAA mode and below frequency plans by default. Each frequency band use different firmware, user update the firmware to the corresponding band for their country.
597 597  
598 -[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20Frequency%20Band/>>http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20Frequency%20Band/]]
665 +[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20Frequency%20Band/a>>http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20Frequency%20Band/]]
599 599  
600 600  
601 -== 2.7 ​Firmware Change Log ==
668 +== 2.8 Report on Change Feature (Since firmware V1.1.2) ==
602 602  
670 +=== 2.8.1 Uplink payload(Enable ROC) ===
603 603  
672 +
673 +Used to Monitor the IDC and VDC increments, and send ROC uplink when the IDC or VDC changes exceed.
674 +
675 +With ROC enabled, the payload is as follows:
676 +
677 +(% border="1" cellspacing="3" style="background-color:#f2f2f2; width:510px" %)
678 +|(% style="background-color:#4f81bd; color:white; width:97px" %)(((
679 +**Size(bytes)**
680 +)))|(% style="background-color:#4f81bd; color:white; width:48px" %)**2**|(% style="background-color:#4f81bd; color:white; width:71px" %)**2**|(% style="background-color:#4f81bd; color:white; width:98px" %)**2**|(% style="background-color:#4f81bd; color:white; width:73px" %)**2**|(% style="background-color:#4f81bd; color:white; width:122px" %)**1**
681 +|(% style="width:97px" %)Value|(% style="width:48px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:71px" %)[[Probe Model>>||anchor="H2.3.4ProbeModel"]]|(% style="width:98px" %)[[0 ~~~~ 20mA value>>||anchor="H2.3.507E20mAvalue28IDC_IN29"]]|(% style="width:73px" %)[[0 ~~~~ 30v value>>||anchor="H2.3.607E30Vvalue28pinVDC_IN29"]]|(% style="width:122px" %)(((
682 +[[IN1 &IN2 Interrupt  flag>>||anchor="H2.3.7IN126IN226INTpin"]] & ROC_flag
683 +)))
684 +
685 +(% style="color:blue" %)**IN1 &IN2 , Interrupt  flag , ROC_flag:**
686 +
687 +(% border="1" cellspacing="3" style="background-color:#f2f2f2; width:515px" %)
688 +|(% style="background-color:#4f81bd; color:white; width:50px" %)**Size(bit)**|(% style="background-color:#4f81bd; color:white; width:60px" %)**bit7**|(% style="background-color:#4f81bd; color:white; width:62px" %)**bit6**|(% style="background-color:#4f81bd; color:white; width:62px" %)**bit5**|(% style="background-color:#4f81bd; color:white; width:65px" %)**bit4**|(% style="background-color:#4f81bd; color:white; width:56px" %)**bit3**|(% style="background-color:#4f81bd; color:white; width:55px" %)**bit2**|(% style="background-color:#4f81bd; color:white; width:55px" %)**bit1**|(% style="background-color:#4f81bd; color:white; width:50px" %)**bit0**
689 +|(% style="width:75px" %)Value|(% style="width:89px" %)IDC_Roc_flagL|(% style="width:46.5834px" %)IDC_Roc_flagH|(% style="width:1px" %)VDC_Roc_flagL|(% style="width:89px" %)VDC_Roc_flagH|(% style="width:89px" %)IN1_pin_level|(% style="width:103px" %)IN2_pin_level|(% style="width:103px" %)Exti_pin_level|(% style="width:103px" %)Exti_status
690 +
691 +* (% style="color:#037691" %)**IDC_Roc_flagL**
692 +
693 +80 (H): (0x80&0x80)=80(H)=**1**000 0000(B)  bit7=1, "TRUE", This uplink is triggered when the decrease in the IDC compared to the last ROC refresh exceeds the set threshold.
694 +
695 +60 (H): (0x60&0x80)=0  bit7=0, "FALSE", This uplink is not triggered when the decrease in the IDC compared to the last ROC refresh exceeds the set threshold.
696 +
697 +
698 +* (% style="color:#037691" %)**IDC_Roc_flagH**
699 +
700 +60 (H): (0x60&0x40)=60(H)=0**1**000 0000(B)  bit6=1, "TRUE", This uplink is triggered when the increase in the value of the IDC compared to the last ROC refresh exceeds the set threshold.
701 +
702 +80 (H): (0x80&0x40)=0  bit6=0, "FALSE", This uplink is not triggered when the increase in the value of the IDC compared to the last ROC refresh exceeds the set threshold.
703 +
704 +
705 +* (% style="color:#037691" %)**VDC_Roc_flagL**
706 +
707 +20 (H): (0x20&0x20)=20(H)=00**1**0 0000(B)  bit5=1, "TRUE", This uplink is triggered when the decrease in the VDC compared to the last ROC refresh exceeds the set threshold.
708 +
709 +90 (H): (0x90&0x20)=0  bit5=0, "FALSE", This uplink is not triggered when the decrease in the VDC compared to the last ROC refresh exceeds the set threshold.
710 +
711 +
712 +* (% style="color:#037691" %)**VDC_Roc_flagH**
713 +
714 +90 (H): (0x90&0x10)=10(H)=000**1** 0000(B)  bit4=1, "TRUE", This uplink is triggered when the increase in the value of the VDC compared to the last ROC refresh exceeds the set threshold.
715 +
716 +20 (H): (0x20&0x10)=0  bit4=0, "FALSE", This uplink is not triggered when the increase in the value of the VDC compared to the last ROC refresh exceeds the set threshold.
717 +
718 +
719 +* (% style="color:#037691" %)**IN1_pin_level & IN2_pin_level**
720 +
721 +IN1 and IN2 are used as digital input pins.
722 +
723 +80 (H): (0x80&0x08)=0  IN1 pin is low level.
724 +
725 +80 (H): (0x09&0x04)=0    IN2 pin is low level.
726 +
727 +
728 +* (% style="color:#037691" %)**Exti_pin_level &Exti_status**
729 +
730 +This data field shows whether the packet is generated by an interrupt pin.
731 +
732 +Note: The Internet pin of the old motherboard is a separate pin in the screw terminal, and the interrupt pin of the new motherboard(SIB V1.3) is the **GPIO_EXTI** pin.
733 +
734 +**Exti_pin_level:**  80 (H): (0x80&0x02)=0  "low", The level of the interrupt pin.
735 +
736 +**Exti_status: **80 (H): (0x80&0x01)=0  "False", Normal uplink packet.
737 +
738 +
739 +=== 2.8.2 Set the Report on Change ===
740 +
741 +
742 +Feature: Set the detection interval and threshold to monitor whether the IDC/VDC variable exceeds the threshold. If the threshold is exceeded, an ROC uplink is sent.
743 +(% style="color:blue" %)**AT Command: AT+ROC**
744 +
745 +(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
746 +|=(% style="width: 143px; background-color: rgb(79, 129, 189); color: white;" %)**Command Example**|=(% style="width: 197px; background-color: rgb(79, 129, 189); color: white;" %)**Parameters**|=(% style="width: 170px; background-color: rgb(79, 129, 189); color: white;" %)**Response/Explanation**
747 +|(% style="width:143px" %)AT+ROC=?|(% style="width:197px" %)Show current ROC setting|(% style="width:168px" %)(((
748 +0,0,0,0(default)
749 +
750 +OK
751 +)))
752 +|(% colspan="1" rowspan="4" style="width:143px" %)(((
753 +
754 +
755 +
756 +
757 +AT+ROC=a,b,c,d
758 +)))|(% style="width:197px" %)**a**: Enable or disable the ROC|(% style="width:168px" %)(((
759 +0: off
760 +
761 +1: on
762 +)))
763 +|(% style="width:197px" %)**b**: Set the detection interval|(% style="width:168px" %)Unit: second
764 +|(% style="width:197px" %)**c**: Setting the IDC change threshold|(% style="width:168px" %)Unit: uA
765 +|(% style="width:197px" %)**d**: Setting the VDC change threshold|(% style="width:168px" %)Unit: mV
766 +
767 +**Example:**
768 +
769 +* AT+ROC=1,60,3000, 500  ~/~/ Check value every 60 seconds. lf there is change in IDC (>3mA) or VDC (>500mV), sends an ROC uplink.
770 +* AT+ROC=1,60,3000,0  ~/~/ Check value every 60 seconds. lf there is change in IDC (>3mA), send an ROC uplink. 0 Means doesn't monitor Voltage.
771 +
772 +(% style="color:blue" %)**Downlink Command: 0x09 aa bb cc dd**
773 +
774 +Format: Function code (0x09) followed by 4 bytes.
775 +
776 +(% style="color:blue" %)**aa: **(%%)Enable/Disable the ROC.
777 +
778 +(% style="color:blue" %)**bb: **(%%)Set the detection interval. (second)
779 +
780 +(% style="color:blue" %)**cc: **(%%)Setting the IDC change threshold. (uA)
781 +
782 +(% style="color:blue" %)**dd: **(%%)Setting the VDC change threshold. (mV)
783 +
784 +**Example:**
785 +
786 +* Downlink Payload: **09 01 00 3C 0B B8 01 F4 ** ~/~/ Equal to AT+ROC=1,60,3000, 500
787 +* Downlink Payload: **09 01 00 3C 0B B8 00 00 ** ~/~/ AT+ROC=1,60,3000,0
788 +
789 +(% style="color:blue" %)**Screenshot of parsing example in TTN:**
790 +
791 +* AT+ROC=1,60,3000, 500.
792 +
793 +[[image:https://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/PS-LB-NA--LoRaWAN_Analog_Sensor_User_Manual/WebHome/image-20241019170902-1.png?width=1454&height=450&rev=1.1||alt="image-20241019170902-1.png"]]
794 +
795 +
796 +== 2.9 ​Firmware Change Log ==
797 +
798 +
604 604  **Firmware download link:**
605 605  
606 606  [[https:~~/~~/www.dropbox.com/sh/gf1glloczbzz19h/AABbuYI4WY6VdAmpXo6o1V2Ka?dl=0>>url:https://www.dropbox.com/sh/gf1glloczbzz19h/AABbuYI4WY6VdAmpXo6o1V2Ka?dl=0]]
... ... @@ -781,6 +781,12 @@
781 781  
782 782  (A->01,B->02,C->03,D->04,E->05,F->06,G->07,H->08,I->09,J->0A,K->0B,L->0C)
783 783  
979 +When aa=02, it is the Differential Pressure Sensor , which converts the current into a pressure value;
980 +
981 +bb represents which type of pressure sensor it is.
982 +
983 +(0~~100Pa->01,0~~200Pa->02,0~~300Pa->03,0~~1KPa->04,0~~2KPa->05,0~~3KPa->06,0~~4KPa->07,0~~5KPa->08,0~~10KPa->09,-100~~ 100Pa->0A,-200~~ 200Pa->0B,-1~~ 1KPa->0C)
984 +
784 784  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
785 785  |(% style="background-color:#4f81bd; color:white; width:154px" %)**Command Example**|(% style="background-color:#4f81bd; color:white; width:269px" %)**Function**|(% style="background-color:#4f81bd; color:white" %)**Response**
786 786  |(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=?|(% style="background-color:#f2f2f2; width:269px" %)Get or Set the probe model.|(% style="background-color:#f2f2f2" %)0
... ... @@ -803,7 +803,7 @@
803 803  === 3.3.5 Multiple collections are one uplink (Since firmware V1.1) ===
804 804  
805 805  
806 -Added AT+STDC command to collect the voltage of VDC_INPUT multiple times and upload it at one time.
1007 +Added AT+STDC command to collect the voltage of VDC_INPUT/IDC_INPUT multiple times and upload it at one time.
807 807  
808 808  (% style="color:blue" %)**AT Command: AT** **+STDC**
809 809  
... ... @@ -811,7 +811,8 @@
811 811  
812 812  (% style="color:#037691" %)**aa:**(%%)
813 813  **0:** means disable this function and use TDC to send packets.
814 -**1:** means enable this function, use the method of multiple acquisitions to send packets.
1015 +**1:** means that the function is enabled to send packets by collecting VDC data for multiple times.
1016 +**2:** means that the function is enabled to send packets by collecting IDC data for multiple times.
815 815  (% style="color:#037691" %)**bb:**(%%) Each collection interval (s), the value is 1~~65535
816 816  (% style="color:#037691" %)**cc:**(%%)** **the number of collection times, the value is 1~~120
817 817  
... ... @@ -836,7 +836,7 @@
836 836  
837 837  (% style="color:blue" %)**Downlink Command: 0xAE**
838 838  
839 -Format: Command Code (0x08) followed by 5 bytes.
1041 +Format: Command Code (0xAE) followed by 4 bytes.
840 840  
841 841  * Example 1: Downlink Payload: AE 01 02 58 12** ~-~-->**  AT+STDC=1,600,18
842 842  
... ... @@ -920,8 +920,9 @@
920 920  = 8. Order Info =
921 921  
922 922  
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926 926  = 9. ​Packing Info =
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943 943  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
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945 945  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[Support@dragino.cc>>mailto:Support@dragino.cc]].
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