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Last modified by Xiaoling on 2025/07/10 16:21
From version 70.4
edited by Xiaoling
on 2024/01/09 16:00
Change comment: There is no comment for this version
To version 45.1
edited by Bei Jinggeng
on 2023/02/20 17:13
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
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1 -XWiki.Xiaoling
1 +XWiki.Bei
Content
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1 -
1 +[[image:image-20230131115217-1.png]]
2 2  
3 3  
4 -(% style="text-align:center" %)
5 -[[image:image-20240109154731-4.png||height="671" width="945"]]
6 6  
5 +**Table of Contents：**
7 7  
8 -
9 -
10 -
11 -
12 -
13 -**Table of Contents :**
14 -
15 15  {{toc/}}
16 16  
17 17  
... ... @@ -66,8 +66,8 @@
66 66  * Uplink on periodically
67 67  * Downlink to change configure
68 68  * 8500mAh Battery for long term use
69 -* Controllable 3.3v,5v and 12v output to power external sensor
70 70  
62 +
71 71  == 1.3 Specification ==
72 72  
73 73  
... ... @@ -84,7 +84,7 @@
84 84  
85 85  (% style="color:#037691" %)**LoRa Spec:**
86 86  
87 -* Frequency Range,  Band 1 (HF): 862 ~~ 1020 Mhz,Band 2 (LF): 410 ~~ 528 Mhz
79 +* Frequency Range,  Band 1 (HF): 862 ~~ 1020 Mhz
88 88  * Max +22 dBm constant RF output vs.
89 89  * RX sensitivity: down to -139 dBm.
90 90  * Excellent blocking immunity
... ... @@ -114,6 +114,7 @@
114 114  * Sleep Mode: 5uA @ 3.3v
115 115  * LoRa Transmit Mode: 125mA @ 20dBm, 82mA @ 14dBm
116 116  
109 +
117 117  == 1.4 Probe Types ==
118 118  
119 119  === 1.4.1 Thread Installation Type ===
... ... @@ -132,6 +132,7 @@
132 132  * Operating temperature: -20℃~~60℃
133 133  * Connector Type: Various Types, see order info
134 134  
128 +
135 135  === 1.4.2 Immersion Type ===
136 136  
137 137  
... ... @@ -141,10 +141,14 @@
141 141  * Measuring Range: Measure range can be customized, up to 100m.
142 142  * Accuracy: 0.2% F.S
143 143  * Long-Term Stability: ±0.2% F.S / Year
138 +* Overload 200% F.S
139 +* Zero Temperature Drift: ±2% F.S)
140 +* FS Temperature Drift: ±2% F.S
144 144  * Storage temperature: -30℃~~80℃
145 -* Operating temperature: 0℃~~50℃
142 +* Operating temperature: -40℃~~85℃
146 146  * Material: 316 stainless steels
147 147  
145 +
148 148  == 1.5 Probe Dimension ==
149 149  
150 150  
... ... @@ -202,19 +202,20 @@
202 202  [[image:1675071855856-879.png]]
203 203  
204 204  
205 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
206 -|=(% style="width: 167px;background-color:#D9E2F3;color:#0070C0" %)**Behavior on ACT**|=(% style="width: 117px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 225px;background-color:#D9E2F3;color:#0070C0" %)**Action**
207 -|(% style="background-color:#f2f2f2; width:167px" %)Pressing ACT between 1s < time < 3s|(% style="background-color:#f2f2f2; width:117px" %)Send an uplink|(% style="background-color:#f2f2f2; width:225px" %)(((
203 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
204 +|=(% style="width: 167px;" %)**Behavior on ACT**|=(% style="width: 117px;" %)**Function**|=(% style="width: 225px;" %)**Action**
205 +|(% style="width:167px" %)Pressing ACT between 1s < time < 3s|(% style="width:117px" %)Send an uplink|(% style="width:225px" %)(((
208 208  If sensor is already Joined to LoRaWAN network, sensor will send an uplink packet, (% style="color:blue" %)**blue led** (%%)will blink once.
209 209  Meanwhile, BLE module will be active and user can connect via BLE to configure device.
210 210  )))
211 -|(% style="background-color:#f2f2f2; width:167px" %)Pressing ACT for more than 3s|(% style="background-color:#f2f2f2; width:117px" %)Active Device|(% style="background-color:#f2f2f2; width:225px" %)(((
212 -(% style="background-color:#f2f2f2; color:green" %)**Green led**(%%) will fast blink 5 times, device will enter (% style="color:#037691" %)**OTA mode**(%%) for 3 seconds. And then start to JOIN LoRaWAN network.
213 -(% style="background-color:#f2f2f2; color:green" %)**Green led**(%%) will solidly turn on for 5 seconds after joined in network.
209 +|(% style="width:167px" %)Pressing ACT for more than 3s|(% style="width:117px" %)Active Device|(% style="width:225px" %)(((
210 +(% style="color:green" %)**Green led**(%%) will fast blink 5 times, device will enter (% style="color:#037691" %)**OTA mode**(%%) for 3 seconds. And then start to JOIN LoRaWAN network.
211 +(% style="color:green" %)**Green led**(%%) will solidly turn on for 5 seconds after joined in network.
214 214  Once sensor is active, BLE module will be active and user can connect via BLE to configure device, no matter if device join or not join LoRaWAN network.
215 215  )))
216 -|(% style="background-color:#f2f2f2; width:167px" %)Fast press ACT 5 times.|(% style="background-color:#f2f2f2; width:117px" %)Deactivate Device|(% style="background-color:#f2f2f2; width:225px" %)(% style="color:red" %)**Red led**(%%) will solid on for 5 seconds. Means PS-LB is in Deep Sleep Mode.
214 +|(% style="width:167px" %)Fast press ACT 5 times.|(% style="width:117px" %)Deactivate Device|(% style="width:225px" %)(% style="color:red" %)**Red led**(%%) will solid on for 5 seconds. Means PS-LB is in Deep Sleep Mode.
217 217  
216 +
218 218  == 1.9 Pin Mapping ==
219 219  
220 220  
... ... @@ -272,9 +272,10 @@
272 272  
273 273  Each PS-LB is shipped with a sticker with the default device EUI as below:
274 274  
275 -[[image:image-20230426085320-1.png||height="234" width="504"]]
274 +[[image:image-20230131134744-2.jpeg]]
276 276  
277 277  
277 +
278 278  You can enter this key in the LoRaWAN Server portal. Below is TTN screen shot:
279 279  
280 280  
... ... @@ -308,8 +308,18 @@
308 308  After join success, it will start to upload messages to TTN and you can see the messages in the panel.
309 309  
310 310  
311 +
311 311  == 2.3 ​Uplink Payload ==
312 312  
314 +
315 +Uplink payloads have two types:
316 +
317 +* Distance Value: Use FPORT=2
318 +* Other control commands: Use other FPORT fields.
319 +
320 +The application server should parse the correct value based on FPORT settings.
321 +
322 +
313 313  === 2.3.1 Device Status, FPORT~=5 ===
314 314  
315 315  
... ... @@ -318,10 +318,10 @@
318 318  Users can also use the downlink command(0x26 01) to ask PS-LB to resend this uplink.
319 319  
320 320  
321 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
322 -|(% colspan="6" style="background-color:#d9e2f3; color:#0070c0" %)**Device Status (FPORT=5)**
323 -|(% style="background-color:#f2f2f2; width:103px" %)**Size (bytes)**|(% style="background-color:#f2f2f2; width:72px" %)**1**|(% style="background-color:#f2f2f2" %)**2**|(% style="background-color:#f2f2f2; width:91px" %)**1**|(% style="background-color:#f2f2f2; width:86px" %)**1**|(% style="background-color:#f2f2f2; width:44px" %)**2**
324 -|(% style="background-color:#f2f2f2; width:103px" %)**Value**|(% style="background-color:#f2f2f2; width:72px" %)Sensor Model|(% style="background-color:#f2f2f2" %)Firmware Version|(% style="background-color:#f2f2f2; width:91px" %)Frequency Band|(% style="background-color:#f2f2f2; width:86px" %)Sub-band|(% style="background-color:#f2f2f2; width:44px" %)BAT
331 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
332 +|(% colspan="6" %)**Device Status (FPORT=5)**
333 +|(% style="width:103px" %)**Size (bytes)**|(% style="width:72px" %)**1**|**2**|(% style="width:91px" %)**1**|(% style="width:86px" %)**1**|(% style="width:44px" %)**2**
334 +|(% style="width:103px" %)**Value**|(% style="width:72px" %)Sensor Model|Firmware Version|(% style="width:91px" %)Frequency Band|(% style="width:86px" %)Sub-band|(% style="width:44px" %)BAT
325 325  
326 326  Example parse in TTNv3
327 327  
... ... @@ -387,15 +387,30 @@
387 387  Uplink payload includes in total 9 bytes.
388 388  
389 389  
390 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
391 -|(% style="background-color:#d9e2f3; color:#0070c0; width:97px" %)(((
400 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
401 +|(% style="width:97px" %)(((
392 392  **Size(bytes)**
393 -)))|(% style="background-color:#d9e2f3; color:#0070c0; width:48px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:71px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:98px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:73px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:122px" %)**1**
403 +)))|(% style="width:48px" %)**2**|(% style="width:71px" %)**2**|(% style="width:98px" %)**2**|(% style="width:73px" %)**2**|(% style="width:122px" %)**1**
394 394  |(% style="width:97px" %)Value|(% style="width:48px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:71px" %)[[Probe Model>>||anchor="H2.3.4ProbeModel"]]|(% style="width:98px" %)[[0 ~~~~ 20mA value>>||anchor="H2.3.507E20mAvalue28IDC_IN29"]]|(% style="width:73px" %)[[0 ~~~~ 30v value>>||anchor="H2.3.607E30Vvalue28pinVDC_IN29"]]|(% style="width:122px" %)[[IN1 &IN2 Interrupt  flag>>||anchor="H2.3.7IN126IN226INTpin"]]
395 395  
396 396  [[image:1675144608950-310.png]]
397 397  
398 398  
409 +(% class="wikigeneratedid" %)
410 +=== 2.3.3 Sensor value, FPORT~=7 ===
411 +
412 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:543px" %)
413 +|(% style="width:99px" %)(((
414 +**Size(bytes)**
415 +)))|(% style="width:63px" %)2|(% style="width:378px" %)n
416 +|(% style="width:99px" %)Value|(% style="width:63px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:378px" %)(((
417 +Voltage value, each 2 bytes is a set of voltage values
418 +)))
419 +
420 +
421 +[[image:image-20230220171300-1.png||height="207" width="863"]]
422 +
423 +
399 399  === 2.3.3 Battery Info ===
400 400  
401 401  
... ... @@ -406,27 +406,27 @@
406 406  Ex2: 0x0B49 = 2889mV
407 407  
408 408  
434 +
409 409  === 2.3.4 Probe Model ===
410 410  
411 411  
412 -PS-LB has different kind of probe, 4~~20mA represent the full scale of the measuring range. So a 12mA output means different meaning for different probe. 
438 +PS-LB has different kind of probe, 0~~20mA represent the full scale of the measuring range. So a 15mA output means different meaning for different probe. 
413 413  
414 414  
415 -**For example.**
441 +For example.
416 416  
417 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
418 -|(% style="background-color:#d9e2f3; color:#0070c0" %)**Part Number**|(% style="background-color:#d9e2f3; color:#0070c0" %)**Probe Used**|(% style="background-color:#d9e2f3; color:#0070c0" %)**4~~20mA scale**|(% style="background-color:#d9e2f3; color:#0070c0" %)**Example: 12mA meaning**
419 -|(% style="background-color:#f2f2f2" %)PS-LB-I3|(% style="background-color:#f2f2f2" %)immersion type with 3 meters cable|(% style="background-color:#f2f2f2" %)0~~3 meters|(% style="background-color:#f2f2f2" %)1.5 meters pure water
420 -|(% style="background-color:#f2f2f2" %)PS-LB-I5|(% style="background-color:#f2f2f2" %)immersion type with 5 meters cable|(% style="background-color:#f2f2f2" %)0~~5 meters|(% style="background-color:#f2f2f2" %)2.5 meters pure water
421 -|(% style="background-color:#f2f2f2" %)PS-LB-T20-B|(% style="background-color:#f2f2f2" %)T20 threaded probe|(% style="background-color:#f2f2f2" %)0~~1MPa|(% style="background-color:#f2f2f2" %)0.5MPa air / gas or water pressure
443 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
444 +|(% style="width:111px" %)**Part Number**|(% style="width:158px" %)**Probe Used**|**0~~20mA scale**|**Example: 10mA meaning**
445 +|(% style="width:111px" %)PS-LB-I3|(% style="width:158px" %)immersion type with 3 meters cable|0~~3 meters|1.5 meters pure water
446 +|(% style="width:111px" %)PS-LB-I5|(% style="width:158px" %)immersion type with 5 meters cable|0~~5 meters|2.5 meters pure water
422 422  
423 -The probe model field provides the convenient for server to identical how it should parse the 4~~20mA sensor value and get the correct value.
448 +The probe model field provides the convenient for server to identical how it should parse the 0~~20mA sensor value and get the correct value.
424 424  
425 425  
426 426  === 2.3.5 0~~20mA value (IDC_IN) ===
427 427  
428 428  
429 -The output value from **Pressure Probe**, use together with Probe Model to get the pressure value or water level.
454 +The output value from Pressure Probe, use together with Probe Model to get the pressure value or water level.
430 430  
431 431  (% style="color:#037691" %)**Example**:
432 432  
... ... @@ -433,11 +433,6 @@
433 433  27AE(H) = 10158 (D)/1000 = 10.158mA.
434 434  
435 435  
436 -Instead of pressure probe, User can also connect a general 4~~20mA in this port to support different types of 4~~20mA sensors. below is the connection example:
437 -
438 -[[image:image-20230225154759-1.png||height="408" width="741"]]
439 -
440 -
441 441  === 2.3.6 0~~30V value ( pin VDC_IN) ===
442 442  
443 443  
... ... @@ -460,7 +460,7 @@
460 460  09 (H): (0x09&0x04)>>2=0    IN2 pin is low level.
461 461  
462 462  
463 -This data field shows if this packet is generated by (% style="color:blue" %)**Interrupt Pin** (%%)or not. [[Click here>>||anchor="H3.3.2SetInterruptMode"]] for the hardware and software set up. Note: The Internet Pin is a separate pin in the screw terminal.
483 +This data field shows if this packet is generated by (% style="color:blue" %)**Interrupt Pin** (%%)or not. [[Click here>>||anchor="H3.2SetInterruptMode"]] for the hardware and software set up. Note: The Internet Pin is a separate pin in the screw terminal.
464 464  
465 465  (% style="color:#037691" %)**Example:**
466 466  
... ... @@ -471,27 +471,9 @@
471 471  0x01: Interrupt Uplink Packet.
472 472  
473 473  
474 -=== (% style="color:inherit; font-family:inherit; font-size:23px" %)2.3.8 Sensor value, FPORT~=7(%%) ===
494 +=== 2.3.8 ​Decode payload in The Things Network ===
475 475  
476 476  
477 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:508.222px" %)
478 -|(% style="background-color:#d9e2f3; color:#0070c0; width:94px" %)(((
479 -**Size(bytes)**
480 -)))|(% style="background-color:#d9e2f3; color:#0070c0; width:43px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:367px" %)**n**
481 -|(% style="width:94px" %)Value|(% style="width:43px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:367px" %)(((
482 -Voltage value, each 2 bytes is a set of voltage values.
483 -)))
484 -
485 -[[image:image-20230220171300-1.png||height="207" width="863"]]
486 -
487 -Multiple sets of data collected are displayed in this form：
488 -
489 -[voltage value1], [voltage value2], [voltage value3],…[voltage value n/2]
490 -
491 -
492 -=== 2.3.9 ​Decode payload in The Things Network ===
493 -
494 -
495 495  While using TTN network, you can add the payload format to decode the payload.
496 496  
497 497  
... ... @@ -535,6 +535,7 @@
535 535  
536 536  
537 537  
540 +
538 538  [[image:1675145029119-717.png]]
539 539  
540 540  
... ... @@ -568,19 +568,18 @@
568 568  [[https:~~/~~/www.dropbox.com/sh/gf1glloczbzz19h/AABbuYI4WY6VdAmpXo6o1V2Ka?dl=0>>url:https://www.dropbox.com/sh/gf1glloczbzz19h/AABbuYI4WY6VdAmpXo6o1V2Ka?dl=0]]
569 569  
570 570  
571 -= 3. Configure PS-LB =
572 572  
573 -== 3.1 Configure Methods ==
575 += 3. Configure PS-LB via AT Command or LoRaWAN Downlink =
574 574  
575 575  
576 -PS-LB supports below configure method:
578 +Use can configure PS-LB via AT Command or LoRaWAN Downlink.
577 577  
578 -* AT Command via Bluetooth Connection (**Recommand Way**): [[BLE Configure Instruction>>url:http://wiki.dragino.com/xwiki/bin/view/Main/BLE%20Bluetooth%20Remote%20Configure/]].
579 -* AT Command via UART Connection : See [[FAQ>>||anchor="H6.FAQ"]].
580 -* LoRaWAN Downlink.  Instruction for different platforms: See [[IoT LoRaWAN Server>>url:http://wiki.dragino.com/xwiki/bin/view/Main/]] section.
580 +* AT Command Connection: See [[FAQ>>||anchor="H7.FAQ"]].
581 +* LoRaWAN Downlink instruction for different platforms: See [[IoT LoRaWAN Server>>http://wiki.dragino.com/xwiki/bin/view/Main/]] section.
581 581  
582 -== 3.2 General Commands ==
583 +There are two kinds of commands to configure PS-LB, they are:
583 583  
585 +* (% style="color:#037691" %)**General Commands**
584 584  
585 585  These commands are to configure:
586 586  
... ... @@ -587,18 +587,17 @@
587 587  * General system settings like: uplink interval.
588 588  * LoRaWAN protocol & radio related command.
589 589  
590 -They are same for all Dragino Devices which support DLWS-005 LoRaWAN Stack. These commands can be found on the wiki:
592 +They are same for all Dragino Device which support DLWS-005 LoRaWAN Stack. These commands can be found on the wiki:
591 591  
592 -[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/]]
594 +[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/>>http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/]]
593 593  
594 594  
595 -== 3.3 Commands special design for PS-LB ==
597 +* (% style="color:#037691" %)**Commands special design for PS-LB**
596 596  
597 -
598 598  These commands only valid for PS-LB, as below:
599 599  
600 600  
601 -=== 3.3.1 Set Transmit Interval Time ===
602 +== 3.1 Set Transmit Interval Time ==
602 602  
603 603  
604 604  Feature: Change LoRaWAN End Node Transmit Interval.
... ... @@ -605,14 +605,14 @@
605 605  
606 606  (% style="color:blue" %)**AT Command: AT+TDC**
607 607  
608 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
609 -|=(% style="width: 160px; background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 160px; background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 190px;background-color:#D9E2F3;color:#0070C0" %)**Response**
610 -|(% style="background-color:#f2f2f2; width:157px" %)AT+TDC=?|(% style="background-color:#f2f2f2; width:166px" %)Show current transmit Interval|(% style="background-color:#f2f2f2" %)(((
609 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
610 +|=(% style="width: 156px;" %)**Command Example**|=(% style="width: 137px;" %)**Function**|=**Response**
611 +|(% style="width:156px" %)AT+TDC=?|(% style="width:137px" %)Show current transmit Interval|(((
611 611  30000
612 612  OK
613 613  the interval is 30000ms = 30s
614 614  )))
615 -|(% style="background-color:#f2f2f2; width:157px" %)AT+TDC=60000|(% style="background-color:#f2f2f2; width:166px" %)Set Transmit Interval|(% style="background-color:#f2f2f2" %)(((
616 +|(% style="width:156px" %)AT+TDC=60000|(% style="width:137px" %)Set Transmit Interval|(((
616 616  OK
617 617  Set transmit interval to 60000ms = 60 seconds
618 618  )))
... ... @@ -626,27 +626,28 @@
626 626  * Example 1: Downlink Payload: 0100001E  ~/~/  Set Transmit Interval (TDC) = 30 seconds
627 627  * Example 2: Downlink Payload: 0100003C  ~/~/  Set Transmit Interval (TDC) = 60 seconds
628 628  
629 -=== 3.3.2 Set Interrupt Mode ===
630 630  
631 +== 3.2 Set Interrupt Mode ==
631 631  
633 +
632 632  Feature, Set Interrupt mode for GPIO_EXIT.
633 633  
634 634  (% style="color:blue" %)**AT Command: AT+INTMOD**
635 635  
636 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
637 -|=(% style="width: 154px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 196px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 160px;background-color:#D9E2F3;color:#0070C0" %)**Response**
638 -|(% style="background-color:#f2f2f2; width:154px" %)AT+INTMOD=?|(% style="background-color:#f2f2f2; width:196px" %)Show current interrupt mode|(% style="background-color:#f2f2f2; width:157px" %)(((
638 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
639 +|=(% style="width: 154px;" %)**Command Example**|=(% style="width: 196px;" %)**Function**|=(% style="width: 157px;" %)**Response**
640 +|(% style="width:154px" %)AT+INTMOD=?|(% style="width:196px" %)Show current interrupt mode|(% style="width:157px" %)(((
639 639  0
640 640  OK
641 -the mode is 0 =Disable Interrupt
643 +the mode is 0 = No interruption
642 642  )))
643 -|(% style="background-color:#f2f2f2; width:154px" %)AT+INTMOD=2|(% style="background-color:#f2f2f2; width:196px" %)(((
645 +|(% style="width:154px" %)AT+INTMOD=2|(% style="width:196px" %)(((
644 644  Set Transmit Interval
645 -0. (Disable Interrupt),
646 -~1. (Trigger by rising and falling edge)
647 -2. (Trigger by falling edge)
648 -3. (Trigger by rising edge)
649 -)))|(% style="background-color:#f2f2f2; width:157px" %)OK
647 +~1. (Disable Interrupt),
648 +2. (Trigger by rising and falling edge)
649 +3. (Trigger by falling edge)
650 +4. (Trigger by rising edge)
651 +)))|(% style="width:157px" %)OK
650 650  
651 651  (% style="color:blue" %)**Downlink Command: 0x06**
652 652  
... ... @@ -657,59 +657,60 @@
657 657  * Example 1: Downlink Payload: 06000000  ~/~/  Turn off interrupt mode
658 658  * Example 2: Downlink Payload: 06000003  ~/~/  Set the interrupt mode to rising edge trigger
659 659  
660 -=== 3.3.3 Set the output time ===
661 661  
663 +== 3.3 Set the output time ==
662 662  
665 +
663 663  Feature, Control the output 3V3 , 5V or 12V.
664 664  
665 665  (% style="color:blue" %)**AT Command: AT+3V3T**
666 666  
667 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:474px" %)
668 -|=(% style="width: 154px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 201px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 119px;background-color:#D9E2F3;color:#0070C0" %)**Response**
669 -|(% style="background-color:#f2f2f2; width:154px" %)AT+3V3T=?|(% style="background-color:#f2f2f2; width:201px" %)Show 3V3 open time.|(% style="background-color:#f2f2f2; width:116px" %)(((
670 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:474px" %)
671 +|=(% style="width: 154px;" %)**Command Example**|=(% style="width: 201px;" %)**Function**|=(% style="width: 116px;" %)**Response**
672 +|(% style="width:154px" %)AT+3V3T=?|(% style="width:201px" %)Show 3V3 open time.|(% style="width:116px" %)(((
670 670  0
671 671  OK
672 672  )))
673 -|(% style="background-color:#f2f2f2; width:154px" %)AT+3V3T=0|(% style="background-color:#f2f2f2; width:201px" %)Normally open 3V3 power supply.|(% style="background-color:#f2f2f2; width:116px" %)(((
676 +|(% style="width:154px" %)AT+3V3T=0|(% style="width:201px" %)Normally open 3V3 power supply.|(% style="width:116px" %)(((
674 674  OK
675 675  default setting
676 676  )))
677 -|(% style="background-color:#f2f2f2; width:154px" %)AT+3V3T=1000|(% style="background-color:#f2f2f2; width:201px" %)Close after a delay of 1000 milliseconds.|(% style="background-color:#f2f2f2; width:116px" %)(((
680 +|(% style="width:154px" %)AT+3V3T=1000|(% style="width:201px" %)Close after a delay of 1000 milliseconds.|(% style="width:116px" %)(((
678 678  OK
679 679  )))
680 -|(% style="background-color:#f2f2f2; width:154px" %)AT+3V3T=65535|(% style="background-color:#f2f2f2; width:201px" %)Normally closed 3V3 power supply.|(% style="background-color:#f2f2f2; width:116px" %)(((
683 +|(% style="width:154px" %)AT+3V3T=65535|(% style="width:201px" %)Normally closed 3V3 power supply.|(% style="width:116px" %)(((
681 681  OK
682 682  )))
683 683  
684 684  (% style="color:blue" %)**AT Command: AT+5VT**
685 685  
686 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:470px" %)
687 -|=(% style="width: 155px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 196px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 119px;background-color:#D9E2F3;color:#0070C0" %)**Response**
688 -|(% style="background-color:#f2f2f2; width:155px" %)AT+5VT=?|(% style="background-color:#f2f2f2; width:196px" %)Show 5V open time.|(% style="background-color:#f2f2f2; width:114px" %)(((
689 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:470px" %)
690 +|=(% style="width: 155px;" %)**Command Example**|=(% style="width: 196px;" %)**Function**|=(% style="width: 114px;" %)**Response**
691 +|(% style="width:155px" %)AT+5VT=?|(% style="width:196px" %)Show 5V open time.|(% style="width:114px" %)(((
689 689  0
690 690  OK
691 691  )))
692 -|(% style="background-color:#f2f2f2; width:155px" %)AT+5VT=0|(% style="background-color:#f2f2f2; width:196px" %)Normally closed 5V power supply.|(% style="background-color:#f2f2f2; width:114px" %)(((
695 +|(% style="width:155px" %)AT+5VT=0|(% style="width:196px" %)Normally closed 5V power supply.|(% style="width:114px" %)(((
693 693  OK
694 694  default setting
695 695  )))
696 -|(% style="background-color:#f2f2f2; width:155px" %)AT+5VT=1000|(% style="background-color:#f2f2f2; width:196px" %)Close after a delay of 1000 milliseconds.|(% style="background-color:#f2f2f2; width:114px" %)(((
699 +|(% style="width:155px" %)AT+5VT=1000|(% style="width:196px" %)Close after a delay of 1000 milliseconds.|(% style="width:114px" %)(((
697 697  OK
698 698  )))
699 -|(% style="background-color:#f2f2f2; width:155px" %)AT+5VT=65535|(% style="background-color:#f2f2f2; width:196px" %)Normally open 5V power supply.|(% style="background-color:#f2f2f2; width:114px" %)(((
702 +|(% style="width:155px" %)AT+5VT=65535|(% style="width:196px" %)Normally open 5V power supply.|(% style="width:114px" %)(((
700 700  OK
701 701  )))
702 702  
703 703  (% style="color:blue" %)**AT Command: AT+12VT**
704 704  
705 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:443px" %)
706 -|=(% style="width: 156px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 199px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 88px;background-color:#D9E2F3;color:#0070C0" %)**Response**
707 -|(% style="background-color:#f2f2f2; width:156px" %)AT+12VT=?|(% style="background-color:#f2f2f2; width:199px" %)Show 12V open time.|(% style="background-color:#f2f2f2; width:83px" %)(((
708 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:443px" %)
709 +|=(% style="width: 156px;" %)**Command Example**|=(% style="width: 199px;" %)**Function**|=(% style="width: 83px;" %)**Response**
710 +|(% style="width:156px" %)AT+12VT=?|(% style="width:199px" %)Show 12V open time.|(% style="width:83px" %)(((
708 708  0
709 709  OK
710 710  )))
711 -|(% style="background-color:#f2f2f2; width:156px" %)AT+12VT=0|(% style="background-color:#f2f2f2; width:199px" %)Normally closed 12V power supply.|(% style="background-color:#f2f2f2; width:83px" %)OK
712 -|(% style="background-color:#f2f2f2; width:156px" %)AT+12VT=500|(% style="background-color:#f2f2f2; width:199px" %)Close after a delay of 500 milliseconds.|(% style="background-color:#f2f2f2; width:83px" %)(((
714 +|(% style="width:156px" %)AT+12VT=0|(% style="width:199px" %)Normally closed 12V power supply.|(% style="width:83px" %)OK
715 +|(% style="width:156px" %)AT+12VT=500|(% style="width:199px" %)Close after a delay of 500 milliseconds.|(% style="width:83px" %)(((
713 713  OK
714 714  )))
715 715  
... ... @@ -726,74 +726,60 @@
726 726  * Example 5: Downlink Payload: 070301F4  **~-~-->**  AT+12VT=500
727 727  * Example 6: Downlink Payload: 07030000  **~-~-->**  AT+12VT=0
728 728  
729 -=== 3.3.4 Set the Probe Model ===
730 730  
733 +== 3.4 Set the Probe Model ==
731 731  
732 -Users need to configure this parameter according to the type of external probe. In this way, the server can decode according to this value, and convert the current value output by the sensor into water depth or pressure value.
733 733  
734 -(% style="color:blue" %)**AT Command: AT** **+PROBE**
736 +(% style="color:blue" %)**AT Command: AT** **+PROBE**
735 735  
736 -AT+PROBE=aabb
737 -
738 -When aa=00, it is the water depth mode, and the current is converted into the water depth value; bb is the probe at a depth of several meters.
739 -
740 -When aa=01, it is the pressure mode, which converts the current into a pressure value;
741 -
742 -bb represents which type of pressure sensor it is.
743 -
744 -(A->01,B->02,C->03,D->04,E->05,F->06,G->07,H->08,I->09,J->0A,K->0B,L->0C)
745 -
746 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
747 -|(% style="background-color:#d9e2f3; color:#0070c0; width:154px" %)**Command Example**|(% style="background-color:#d9e2f3; color:#0070c0; width:269px" %)**Function**|(% style="background-color:#d9e2f3; color:#0070c0" %)**Response**
748 -|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=?|(% style="background-color:#f2f2f2; width:269px" %)Get or Set the probe model.|(% style="background-color:#f2f2f2" %)0
738 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:448px" %)
739 +|=(% style="width: 154px;" %)**Command Example**|=(% style="width: 204px;" %)**Function**|=(% style="width: 85px;" %)**Response**
740 +|(% style="width:154px" %)AT +PROBE =?|(% style="width:204px" %)Get or Set the probe model.|(% style="width:85px" %)(((
741 +0
749 749  OK
750 -|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0003|(% style="background-color:#f2f2f2; width:269px" %)Set water depth sensor mode, 3m type.|(% style="background-color:#f2f2f2" %)OK
751 -|(% style="background-color:#f2f2f2; width:154px" %)(((
752 -AT+PROBE=000A
753 -)))|(% style="background-color:#f2f2f2; width:269px" %)Set water depth sensor mode, 10m type.|(% style="background-color:#f2f2f2" %)OK
754 -|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0064|(% style="background-color:#f2f2f2; width:269px" %)Set water depth sensor mode, 100m type.|(% style="background-color:#f2f2f2" %)OK
755 -|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0101|(% style="background-color:#f2f2f2; width:269px" %)Set pressure transmitters mode, first type(A).|(% style="background-color:#f2f2f2" %)OK
756 -|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0000|(% style="background-color:#f2f2f2; width:269px" %)Initial state, no settings.|(% style="background-color:#f2f2f2" %)OK
743 +)))
744 +|(% style="width:154px" %)AT +PROBE =0003|(% style="width:204px" %)Set water depth sensor mode, 3m type.|(% style="width:85px" %)OK
745 +|(% style="width:154px" %)AT +PROBE =0101|(% style="width:204px" %)Set pressure transmitters mode, first type.|(% style="width:85px" %)(((
746 +OK
747 +)))
748 +|(% style="width:154px" %)AT +PROBE =0000|(% style="width:204px" %)Initial state, no settings.|(% style="width:85px" %)(((
749 +OK
750 +)))
757 757  
758 758  (% style="color:blue" %)**Downlink Command: 0x08**
759 759  
760 760  Format: Command Code (0x08) followed by 2 bytes.
761 761  
762 -* Example 1: Downlink Payload: 080003  **~-~-->**  AT+PROBE=0003
763 -* Example 2: Downlink Payload: 080101  **~-~-->**  AT+PROBE=0101
756 +* Example 1: Downlink Payload: 080003  **~-~-->**  AT+PROBE=0003
757 +* Example 2: Downlink Payload: 080101  **~-~-->**  AT+PROBE=0101
764 764  
765 -=== 3.3.5 Multiple collections are one uplink（Since firmware V1.1） ===
766 766  
760 +== 3.5 Multiple collections are one uplink（Since firmware V1.1） ==
767 767  
768 768  Added AT+STDC command to collect the voltage of VDC_INPUT multiple times and upload it at one time.
769 769  
770 770  (% style="color:blue" %)**AT Command: AT** **+STDC**
771 771  
772 -AT+STDC=aa,bb,bb
766 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
767 +|=(% style="width: 156px;" %)**Command Example**|=(% style="width: 137px;" %)**Function**|=**Response**
768 +|(% style="width:156px" %)AT+STDC=?|(% style="width:137px" %)(((
769 +Get the mode of multiple acquisitions and one uplink
770 +)))|(((
771 +1,10,18
772 +OK
773 +)))
774 +|(% style="width:156px" %)AT+STDC=1,10,18|(% style="width:137px" %)Set the mode of multiple acquisitions and one uplink|(((
775 +OK
773 773  
774 -(% style="color:#037691" %)**aa:**(%%)
775 -**0:** means disable this function and use TDC to send packets.
776 -**1:** means enable this function, use the method of multiple acquisitions to send packets.
777 -(% style="color:#037691" %)**bb:**(%%) Each collection interval (s), the value is 1~~65535
778 -(% style="color:#037691" %)**cc:**(%%)** **the number of collection times, the value is 1~~120
777 +aa:
779 779  
780 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
781 -|(% style="background-color:#d9e2f3; color:#0070c0; width:160px" %)**Command Example**|(% style="background-color:#d9e2f3; color:#0070c0; width:215px" %)**Function**|(% style="background-color:#d9e2f3; color:#0070c0" %)**Response**
782 -|(% style="background-color:#f2f2f2; width:160px" %)AT+STDC=?|(% style="background-color:#f2f2f2; width:215px" %)Get the mode of multiple acquisitions and one uplink.|(% style="background-color:#f2f2f2" %)1,10,18
783 -OK
784 -|(% style="background-color:#f2f2f2; width:160px" %)AT+STDC=1,10,18|(% style="background-color:#f2f2f2; width:215px" %)Set the mode of multiple acquisitions and one uplink, collect once every 10 seconds, and report after 18 times.|(% style="background-color:#f2f2f2" %)(((
785 -Attention:Take effect after ATZ
779 +0 means disable this function and use TDC to send packets.
786 786  
787 -OK
788 -)))
789 -|(% style="background-color:#f2f2f2; width:160px" %)AT+STDC=0, 0,0|(% style="background-color:#f2f2f2; width:215px" %)(((
790 -Use the TDC interval to send packets.(default)
781 +1 means enable this function, use the method of multiple acquisitions to send packets.
791 791  
792 -
793 -)))|(% style="background-color:#f2f2f2" %)(((
794 -Attention:Take effect after ATZ
783 +bb: Each collection interval (s), the value is 1~~65535
795 795  
796 -OK
785 +cc: the number of collection times, the value is 1~~120
797 797  )))
798 798  
799 799  (% style="color:blue" %)**Downlink Command: 0xAE**
... ... @@ -800,57 +800,115 @@
800 800  
801 801  Format: Command Code (0x08) followed by 5 bytes.
802 802  
803 -* Example 1: Downlink Payload: AE 01 02 58 12** ~-~-->**  AT+STDC=1,600,18
792 +* Example 1: Downlink Payload: AE 01 02 58 12 **~-~-->**  AT+STDC=1,600,18
804 804  
805 -= 4. Battery & Power Consumption =
794 += 4. Battery & how to replace =
806 806  
796 +== 4.1 Battery Type ==
807 807  
808 -PS-LB uses ER26500 + SPC1520 battery pack. See below link for detail information about the battery info and how to replace.
809 809  
810 -[[**Battery Info & Power Consumption Analyze**>>url:http://wiki.dragino.com/xwiki/bin/view/Main/How%20to%20calculate%20the%20battery%20life%20of%20Dragino%20sensors%3F/]] .
799 +PS-LB is equipped with a [[8500mAH ER26500 Li-SOCI2 battery>>https://www.dropbox.com/sh/w9l2oa3ytpculph/AAAPtt-apH4lYfCj-2Y6lHvQa?dl=0]]. The battery is un-rechargeable battery with low discharge rate targeting for 8~~10 years use. This type of battery is commonly used in IoT target for long-term running, such as water meter.
811 811  
801 +The discharge curve is not linear so can’t simply use percentage to show the battery level. Below is the battery performance.
812 812  
813 -= 5. OTA firmware update =
803 +[[image:1675146710956-626.png]]
814 814  
815 815  
816 -Please see this link for how to do OTA firmware update: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/]]
806 +Minimum Working Voltage for the PS-LB:
817 817  
808 +PS-LB:  2.45v ~~ 3.6v
818 818  
819 -= 6. FAQ =
820 820  
821 -== 6.1 How to use AT Command via UART to access device? ==
811 +== 4.2 Replace Battery ==
822 822  
823 823  
824 -See: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware>>url:http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]
814 +Any battery with range 2.45 ~~ 3.6v can be a replacement. We recommend to use Li-SOCl2 Battery.
825 825  
816 +And make sure the positive and negative pins match.
826 826  
827 -== 6.2 How to update firmware via UART port? ==
828 828  
819 +== 4.3 Power Consumption Analyze ==
829 829  
830 -See: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware>>url:http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]
831 831  
822 +Dragino Battery powered product are all runs in Low Power mode. We have an update battery calculator which base on the measurement of the real device. User can use this calculator to check the battery life and calculate the battery life if want to use different transmit interval.
832 832  
833 -== 6.3 How to change the LoRa Frequency Bands/Region? ==
824 +Instruction to use as below:
834 834  
826 +(% style="color:blue" %)**Step 1:**(%%) Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from: [[https:~~/~~/www.dropbox.com/sh/zwex6i331j5oeq2/AACIMf9f_v2qsJ39CuMQ5Py_a?dl=0>>https://www.dropbox.com/sh/zwex6i331j5oeq2/AACIMf9f_v2qsJ39CuMQ5Py_a?dl=0]]
835 835  
836 -You can follow the instructions for [[how to upgrade image>>doc:Main.Firmware Upgrade Instruction for STM32 base products.WebHome]].
837 -When downloading the images, choose the required image file for download. ​
828 +(% style="color:blue" %)**Step 2:**(%%) Open it and choose
838 838  
830 +* Product Model
831 +* Uplink Interval
832 +* Working Mode
839 839  
840 -= 7. Troubleshooting =
834 +And the Life expectation in difference case will be shown on the right.
841 841  
842 -== 7.1 Water Depth Always shows 0 in payload ==
836 +[[image:1675146895108-304.png]]
843 843  
844 844  
845 -If your device's IDC_intput_mA is normal, but your reading always shows 0, please refer to the following points:
839 +The battery related documents as below:
846 846  
847 -~1. Please set it to mod1
841 +* [[Battery Dimension>>https://www.dropbox.com/s/ox5g9njwjle7aw3/LSN50-Battery-Dimension.pdf?dl=0]],
842 +* [[Lithium-Thionyl Chloride Battery datasheet, Tech Spec>>https://www.dropbox.com/sh/d4oyfnp8o94180o/AABQewCNSh5GPeQH86UxRgQQa?dl=0]]
843 +* [[Lithium-ion Battery-Capacitor datasheet>>https://www.dropbox.com/s/791gjes2lcbfi1p/SPC_1520_datasheet.jpg?dl=0]], [[Tech Spec>>https://www.dropbox.com/s/4pkepr9qqqvtzf2/SPC1520%20Technical%20Specification20171123.pdf?dl=0]]
848 848  
849 -2. Please set the command [[AT+PROBE>>http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/PS-LB%20--%20LoRaWAN%20Pressure%20Sensor/#H3.3.4SettheProbeModel]] according to the model of your sensor
845 +[[image:image-20230131145708-3.png]]
850 850  
851 -3. Check the connection status of the sensor
852 852  
848 +=== 4.3.1 ​Battery Note ===
853 853  
850 +
851 +The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to transmit LoRa, then the battery life may be decreased.
852 +
853 +
854 +=== 4.3.2 Replace the battery ===
855 +
856 +
857 +You can change the battery in the PS-LB.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won't be voltage drop between battery and main board.
858 +
859 +The default battery pack of PS-LB includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
860 +
861 +
862 += 5. Remote Configure device =
863 +
864 +== 5.1 Connect via BLE ==
865 +
866 +
867 +Please see this instruction for how to configure via BLE: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/BLE%20Bluetooth%20Remote%20Configure/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/BLE%20Bluetooth%20Remote%20Configure/]]
868 +
869 +
870 +== 5.2 AT Command Set ==
871 +
872 +
873 +
874 += 6. OTA firmware update =
875 +
876 +
877 +Please see this link for how to do OTA firmware update: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/]]
878 +
879 +
880 += 7. FAQ =
881 +
882 +== 7.1 How to use AT Command to access device? ==
883 +
884 +
885 +See: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware>>url:http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]
886 +
887 +
888 +== 7.2 How to update firmware via UART port? ==
889 +
890 +
891 +See: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware>>url:http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]
892 +
893 +
894 +== 7.3 How to change the LoRa Frequency Bands/Region? ==
895 +
896 +
897 +You can follow the instructions for [[how to upgrade image>>doc:Main.Firmware Upgrade Instruction for STM32 base products.WebHome]].
898 +When downloading the images, choose the required image file for download. ​
899 +
900 +
854 854  = 8. Order Info =
855 855  
856 856  
... ... @@ -871,11 +871,13 @@
871 871  * Package Size / pcs : cm
872 872  * Weight / pcs : g
873 873  
921 +
874 874  = 10. Support =
875 875  
876 876  
877 877  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
878 878  
879 -* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[Support@dragino.cc>>mailto:Support@dragino.cc]].
927 +* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]
880 880  
929 +
881 881  
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