Last modified by Xiaoling on 2025/04/27 10:31
<
From version < 70.2 >
edited by Xiaoling
on 2024/01/09 15:49
To version < 53.14 >
edited by Xiaoling
on 2023/04/03 12:00
>
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -1,12 +1,9 @@
1 -
1 +[[image:image-20230131115217-1.png]]
2 2  
3 3  
4 -[[image:image-20240109154731-4.png]]
5 5  
5 +**Table of Contents：**
6 6  
7 -
8 -**Table of Contents:**
9 -
10 10  {{toc/}}
11 11  
12 12  
... ... @@ -79,7 +79,7 @@
79 79  
80 80  (% style="color:#037691" %)**LoRa Spec:**
81 81  
82 -* Frequency Range,  Band 1 (HF): 862 ~~ 1020 Mhz,Band 2 (LF): 410 ~~ 528 Mhz
79 +* Frequency Range,  Band 1 (HF): 862 ~~ 1020 Mhz
83 83  * Max +22 dBm constant RF output vs.
84 84  * RX sensitivity: down to -139 dBm.
85 85  * Excellent blocking immunity
... ... @@ -197,7 +197,7 @@
197 197  [[image:1675071855856-879.png]]
198 198  
199 199  
200 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
197 +(% border="1" cellspacing="4" style="width:510px" %)
201 201  |=(% style="width: 167px;background-color:#D9E2F3;color:#0070C0" %)**Behavior on ACT**|=(% style="width: 117px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 225px;background-color:#D9E2F3;color:#0070C0" %)**Action**
202 202  |(% style="background-color:#f2f2f2; width:167px" %)Pressing ACT between 1s < time < 3s|(% style="background-color:#f2f2f2; width:117px" %)Send an uplink|(% style="background-color:#f2f2f2; width:225px" %)(((
203 203  If sensor is already Joined to LoRaWAN network, sensor will send an uplink packet, (% style="color:blue" %)**blue led** (%%)will blink once.
... ... @@ -208,7 +208,7 @@
208 208  (% style="background-color:#f2f2f2; color:green" %)**Green led**(%%) will solidly turn on for 5 seconds after joined in network.
209 209  Once sensor is active, BLE module will be active and user can connect via BLE to configure device, no matter if device join or not join LoRaWAN network.
210 210  )))
211 -|(% style="background-color:#f2f2f2; width:167px" %)Fast press ACT 5 times.|(% style="background-color:#f2f2f2; width:117px" %)Deactivate Device|(% style="background-color:#f2f2f2; width:225px" %)(% style="color:red" %)**Red led**(%%) will solid on for 5 seconds. Means PS-LB is in Deep Sleep Mode.
208 +|(% style="background-color:#f2f2f2; width:167px" %)Fast press ACT 5 times.|(% style="background-color:#f2f2f2; width:117px" %)Deactivate Device|(% style="background-color:#f2f2f2; width:225px" %)(% style="color:red" %)**Red led**(%%) will solid on for 5 seconds. Means PS-LB-NA is in Deep Sleep Mode.
212 212  
213 213  == 1.9 Pin Mapping ==
214 214  
... ... @@ -267,9 +267,10 @@
267 267  
268 268  Each PS-LB is shipped with a sticker with the default device EUI as below:
269 269  
270 -[[image:image-20230426085320-1.png||height="234" width="504"]]
267 +[[image:image-20230131134744-2.jpeg]]
271 271  
272 272  
270 +
273 273  You can enter this key in the LoRaWAN Server portal. Below is TTN screen shot:
274 274  
275 275  
... ... @@ -313,7 +313,7 @@
313 313  Users can also use the downlink command(0x26 01) to ask PS-LB to resend this uplink.
314 314  
315 315  
316 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
314 +(% border="1" cellspacing="4" style="width:510px" %)
317 317  |(% colspan="6" style="background-color:#d9e2f3; color:#0070c0" %)**Device Status (FPORT=5)**
318 318  |(% style="background-color:#f2f2f2; width:103px" %)**Size (bytes)**|(% style="background-color:#f2f2f2; width:72px" %)**1**|(% style="background-color:#f2f2f2" %)**2**|(% style="background-color:#f2f2f2; width:91px" %)**1**|(% style="background-color:#f2f2f2; width:86px" %)**1**|(% style="background-color:#f2f2f2; width:44px" %)**2**
319 319  |(% style="background-color:#f2f2f2; width:103px" %)**Value**|(% style="background-color:#f2f2f2; width:72px" %)Sensor Model|(% style="background-color:#f2f2f2" %)Firmware Version|(% style="background-color:#f2f2f2; width:91px" %)Frequency Band|(% style="background-color:#f2f2f2; width:86px" %)Sub-band|(% style="background-color:#f2f2f2; width:44px" %)BAT
... ... @@ -383,10 +383,10 @@
383 383  
384 384  
385 385  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
386 -|(% style="background-color:#d9e2f3; color:#0070c0; width:97px" %)(((
384 +|(% style="width:97px" %)(((
387 387  **Size(bytes)**
388 -)))|(% style="background-color:#d9e2f3; color:#0070c0; width:48px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:71px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:98px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:73px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:122px" %)**1**
389 -|(% style="width:97px" %)Value|(% style="width:48px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:71px" %)[[Probe Model>>||anchor="H2.3.4ProbeModel"]]|(% style="width:98px" %)[[0 ~~~~ 20mA value>>||anchor="H2.3.507E20mAvalue28IDC_IN29"]]|(% style="width:73px" %)[[0 ~~~~ 30v value>>||anchor="H2.3.607E30Vvalue28pinVDC_IN29"]]|(% style="width:122px" %)[[IN1 &IN2 Interrupt  flag>>||anchor="H2.3.7IN126IN226INTpin"]]
386 +)))|(% style="width:48px" %)**2**|(% style="width:71px" %)**2**|(% style="width:98px" %)**2**|(% style="width:73px" %)**2**|(% style="width:122px" %)**1**
387 +|(% style="width:97px" %)**Value**|(% style="width:48px" %)[[BAT>>||anchor="H2.3.4BatteryInfo"]]|(% style="width:71px" %)[[Probe Model>>||anchor="H2.3.5ProbeModel"]]|(% style="width:98px" %)[[0 ~~~~ 20mA value>>||anchor="H2.3.607E20mAvalue28IDC_IN29"]]|(% style="width:73px" %)[[0 ~~~~ 30v value>>||anchor="H2.3.707E30Vvalue28pinVDC_IN29"]]|(% style="width:122px" %)[[IN1 &IN2 Interrupt  flag>>||anchor="H2.3.8IN126IN226INTpin"]]
390 390  
391 391  [[image:1675144608950-310.png]]
392 392  
... ... @@ -409,7 +409,7 @@
409 409  
410 410  **For example.**
411 411  
412 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
410 +(% border="1" cellspacing="4" style="width:510px" %)
413 413  |(% style="background-color:#d9e2f3; color:#0070c0" %)**Part Number**|(% style="background-color:#d9e2f3; color:#0070c0" %)**Probe Used**|(% style="background-color:#d9e2f3; color:#0070c0" %)**4~~20mA scale**|(% style="background-color:#d9e2f3; color:#0070c0" %)**Example: 12mA meaning**
414 414  |(% style="background-color:#f2f2f2" %)PS-LB-I3|(% style="background-color:#f2f2f2" %)immersion type with 3 meters cable|(% style="background-color:#f2f2f2" %)0~~3 meters|(% style="background-color:#f2f2f2" %)1.5 meters pure water
415 415  |(% style="background-color:#f2f2f2" %)PS-LB-I5|(% style="background-color:#f2f2f2" %)immersion type with 5 meters cable|(% style="background-color:#f2f2f2" %)0~~5 meters|(% style="background-color:#f2f2f2" %)2.5 meters pure water
... ... @@ -455,7 +455,7 @@
455 455  09 (H): (0x09&0x04)>>2=0    IN2 pin is low level.
456 456  
457 457  
458 -This data field shows if this packet is generated by (% style="color:blue" %)**Interrupt Pin** (%%)or not. [[Click here>>||anchor="H3.3.2SetInterruptMode"]] for the hardware and software set up. Note: The Internet Pin is a separate pin in the screw terminal.
456 +This data field shows if this packet is generated by (% style="color:blue" %)**Interrupt Pin** (%%)or not. [[Click here>>||anchor="H3.2SetInterruptMode"]] for the hardware and software set up. Note: The Internet Pin is a separate pin in the screw terminal.
459 459  
460 460  (% style="color:#037691" %)**Example:**
461 461  
... ... @@ -466,14 +466,14 @@
466 466  0x01: Interrupt Uplink Packet.
467 467  
468 468  
469 -=== (% style="color:inherit; font-family:inherit; font-size:23px" %)2.3.8 Sensor value, FPORT~=7(%%) ===
467 +=== (% id="cke_bm_109176S" style="display:none" %) (%%)2.3.8 Sensor value, FPORT~=7 ===
470 470  
471 471  
472 472  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:508.222px" %)
473 -|(% style="background-color:#d9e2f3; color:#0070c0; width:94px" %)(((
471 +|(% style="width:94px" %)(((
474 474  **Size(bytes)**
475 -)))|(% style="background-color:#d9e2f3; color:#0070c0; width:43px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:367px" %)**n**
476 -|(% style="width:94px" %)Value|(% style="width:43px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:367px" %)(((
473 +)))|(% style="width:43px" %)2|(% style="width:367px" %)n
474 +|(% style="width:94px" %)**Value**|(% style="width:43px" %)[[BAT>>||anchor="H2.3.4BatteryInfo"]]|(% style="width:367px" %)(((
477 477  Voltage value, each 2 bytes is a set of voltage values.
478 478  )))
479 479  
... ... @@ -530,6 +530,7 @@
530 530  
531 531  
532 532  
531 +
533 533  [[image:1675145029119-717.png]]
534 534  
535 535  
... ... @@ -568,10 +568,10 @@
568 568  == 3.1 Configure Methods ==
569 569  
570 570  
571 -PS-LB supports below configure method:
570 +PS-LB-NA supports below configure method:
572 572  
573 573  * AT Command via Bluetooth Connection (**Recommand Way**): [[BLE Configure Instruction>>url:http://wiki.dragino.com/xwiki/bin/view/Main/BLE%20Bluetooth%20Remote%20Configure/]].
574 -* AT Command via UART Connection : See [[FAQ>>||anchor="H6.FAQ"]].
573 +* AT Command via UART Connection : See [[FAQ>>url:http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/D20-LBD22-LBD23-LB_LoRaWAN_Temperature_Sensor_User_Manual/#H7.FAQ]].
575 575  * LoRaWAN Downlink.  Instruction for different platforms: See [[IoT LoRaWAN Server>>url:http://wiki.dragino.com/xwiki/bin/view/Main/]] section.
576 576  
577 577  == 3.2 General Commands ==
... ... @@ -587,9 +587,9 @@
587 587  [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/]]
588 588  
589 589  
589 +
590 590  == 3.3 Commands special design for PS-LB ==
591 591  
592 -
593 593  These commands only valid for PS-LB, as below:
594 594  
595 595  
... ... @@ -600,8 +600,8 @@
600 600  
601 601  (% style="color:blue" %)**AT Command: AT+TDC**
602 602  
603 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
604 -|=(% style="width: 160px; background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 160px; background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 190px;background-color:#D9E2F3;color:#0070C0" %)**Response**
602 +(% border="1" cellspacing="4" style="width:510px" %)
603 +|=(% style="width: 160px; background-color: rgb(217, 226, 243); color: rgb(0, 112, 192);" %)**Command Example**|=(% style="width: 160px; background-color: rgb(217, 226, 243); color: rgb(0, 112, 192);" %)**Function**|=(% style="width: 190px;background-color:#D9E2F3;color:#0070C0" %)**Response**
605 605  |(% style="background-color:#f2f2f2; width:157px" %)AT+TDC=?|(% style="background-color:#f2f2f2; width:166px" %)Show current transmit Interval|(% style="background-color:#f2f2f2" %)(((
606 606  30000
607 607  OK
... ... @@ -628,8 +628,8 @@
628 628  
629 629  (% style="color:blue" %)**AT Command: AT+INTMOD**
630 630  
631 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
632 -|=(% style="width: 154px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 196px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 160px;background-color:#D9E2F3;color:#0070C0" %)**Response**
630 +(% border="1" cellspacing="4" style="width:510px" %)
631 +|=(% style="width: 154px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 196px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 157px;background-color:#D9E2F3;color:#0070C0" %)**Response**
633 633  |(% style="background-color:#f2f2f2; width:154px" %)AT+INTMOD=?|(% style="background-color:#f2f2f2; width:196px" %)Show current interrupt mode|(% style="background-color:#f2f2f2; width:157px" %)(((
634 634  0
635 635  OK
... ... @@ -659,8 +659,8 @@
659 659  
660 660  (% style="color:blue" %)**AT Command: AT+3V3T**
661 661  
662 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:474px" %)
663 -|=(% style="width: 154px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 201px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 119px;background-color:#D9E2F3;color:#0070C0" %)**Response**
661 +(% border="1" cellspacing="4" style="width:474px" %)
662 +|=(% style="width: 154px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 201px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 116px;background-color:#D9E2F3;color:#0070C0" %)**Response**
664 664  |(% style="background-color:#f2f2f2; width:154px" %)AT+3V3T=?|(% style="background-color:#f2f2f2; width:201px" %)Show 3V3 open time.|(% style="background-color:#f2f2f2; width:116px" %)(((
665 665  0
666 666  OK
... ... @@ -678,8 +678,8 @@
678 678  
679 679  (% style="color:blue" %)**AT Command: AT+5VT**
680 680  
681 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:470px" %)
682 -|=(% style="width: 155px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 196px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 119px;background-color:#D9E2F3;color:#0070C0" %)**Response**
680 +(% border="1" cellspacing="4" style="width:470px" %)
681 +|=(% style="width: 155px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 196px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 114px;background-color:#D9E2F3;color:#0070C0" %)**Response**
683 683  |(% style="background-color:#f2f2f2; width:155px" %)AT+5VT=?|(% style="background-color:#f2f2f2; width:196px" %)Show 5V open time.|(% style="background-color:#f2f2f2; width:114px" %)(((
684 684  0
685 685  OK
... ... @@ -697,8 +697,8 @@
697 697  
698 698  (% style="color:blue" %)**AT Command: AT+12VT**
699 699  
700 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:443px" %)
701 -|=(% style="width: 156px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 199px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 88px;background-color:#D9E2F3;color:#0070C0" %)**Response**
699 +(% border="1" cellspacing="4" style="width:443px" %)
700 +|=(% style="width: 156px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 199px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 83px;background-color:#D9E2F3;color:#0070C0" %)**Response**
702 702  |(% style="background-color:#f2f2f2; width:156px" %)AT+12VT=?|(% style="background-color:#f2f2f2; width:199px" %)Show 12V open time.|(% style="background-color:#f2f2f2; width:83px" %)(((
703 703  0
704 704  OK
... ... @@ -726,7 +726,7 @@
726 726  
727 727  Users need to configure this parameter according to the type of external probe. In this way, the server can decode according to this value, and convert the current value output by the sensor into water depth or pressure value.
728 728  
729 -(% style="color:blue" %)**AT Command: AT** **+PROBE**
728 +**AT Command: AT** **+PROBE**
730 730  
731 731  AT+PROBE=aabb
732 732  
... ... @@ -738,19 +738,20 @@
738 738  
739 739  (A->01,B->02,C->03,D->04,E->05,F->06,G->07,H->08,I->09,J->0A,K->0B,L->0C)
740 740  
741 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
740 +(% border="1" cellspacing="4" style="width:510px" %)
742 742  |(% style="background-color:#d9e2f3; color:#0070c0; width:154px" %)**Command Example**|(% style="background-color:#d9e2f3; color:#0070c0; width:269px" %)**Function**|(% style="background-color:#d9e2f3; color:#0070c0" %)**Response**
743 -|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=?|(% style="background-color:#f2f2f2; width:269px" %)Get or Set the probe model.|(% style="background-color:#f2f2f2" %)0
742 +|(% style="background-color:#f2f2f2; width:154px" %)AT +PROBE =?|(% style="background-color:#f2f2f2; width:269px" %)Get or Set the probe model.|(% style="background-color:#f2f2f2" %)0
744 744  OK
745 -|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0003|(% style="background-color:#f2f2f2; width:269px" %)Set water depth sensor mode, 3m type.|(% style="background-color:#f2f2f2" %)OK
744 +|(% style="background-color:#f2f2f2; width:154px" %)AT +PROBE =0003|(% style="background-color:#f2f2f2; width:269px" %)Set water depth sensor mode, 3m type.|(% style="background-color:#f2f2f2" %)OK
746 746  |(% style="background-color:#f2f2f2; width:154px" %)(((
747 -AT+PROBE=000A
746 +AT +PROBE =000A
747 +
748 +
748 748  )))|(% style="background-color:#f2f2f2; width:269px" %)Set water depth sensor mode, 10m type.|(% style="background-color:#f2f2f2" %)OK
749 -|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0064|(% style="background-color:#f2f2f2; width:269px" %)Set water depth sensor mode, 100m type.|(% style="background-color:#f2f2f2" %)OK
750 -|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0101|(% style="background-color:#f2f2f2; width:269px" %)Set pressure transmitters mode, first type(A).|(% style="background-color:#f2f2f2" %)OK
751 -|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0000|(% style="background-color:#f2f2f2; width:269px" %)Initial state, no settings.|(% style="background-color:#f2f2f2" %)OK
750 +|(% style="background-color:#f2f2f2; width:154px" %)AT +PROBE =0101|(% style="background-color:#f2f2f2; width:269px" %)Set pressure transmitters mode, first type(A).|(% style="background-color:#f2f2f2" %)OK
751 +|(% style="background-color:#f2f2f2; width:154px" %)AT +PROBE =0000|(% style="background-color:#f2f2f2; width:269px" %)Initial state, no settings.|(% style="background-color:#f2f2f2" %)OK
752 752  
753 -(% style="color:blue" %)**Downlink Command: 0x08**
753 +**Downlink Command: 0x08**
754 754  
755 755  Format: Command Code (0x08) followed by 2 bytes.
756 756  
... ... @@ -772,7 +772,7 @@
772 772  (% style="color:#037691" %)**bb:**(%%) Each collection interval (s), the value is 1~~65535
773 773  (% style="color:#037691" %)**cc:**(%%)** **the number of collection times, the value is 1~~120
774 774  
775 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
775 +(% border="1" cellspacing="4" style="width:510px" %)
776 776  |(% style="background-color:#d9e2f3; color:#0070c0; width:160px" %)**Command Example**|(% style="background-color:#d9e2f3; color:#0070c0; width:215px" %)**Function**|(% style="background-color:#d9e2f3; color:#0070c0" %)**Response**
777 777  |(% style="background-color:#f2f2f2; width:160px" %)AT+STDC=?|(% style="background-color:#f2f2f2; width:215px" %)Get the mode of multiple acquisitions and one uplink.|(% style="background-color:#f2f2f2" %)1,10,18
778 778  OK
... ... @@ -800,7 +800,7 @@
800 800  = 4. Battery & Power Consumption =
801 801  
802 802  
803 -PS-LB uses ER26500 + SPC1520 battery pack. See below link for detail information about the battery info and how to replace.
803 +PS-LB-NA uses ER26500 + SPC1520 battery pack. See below link for detail information about the battery info and how to replace.
804 804  
805 805  [[**Battery Info & Power Consumption Analyze**>>url:http://wiki.dragino.com/xwiki/bin/view/Main/How%20to%20calculate%20the%20battery%20life%20of%20Dragino%20sensors%3F/]] .
806 806  
... ... @@ -832,27 +832,13 @@
832 832  When downloading the images, choose the required image file for download. ​
833 833  
834 834  
835 -= 7. Troubleshooting =
835 += 7. Order Info =
836 836  
837 -== 7.1 Water Depth Always shows 0 in payload ==
838 838  
839 -
840 -If your device's IDC_intput_mA is normal, but your reading always shows 0, please refer to the following points:
841 -
842 -~1. Please set it to mod1
843 -
844 -2. Please set the command [[AT+PROBE>>http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/PS-LB%20--%20LoRaWAN%20Pressure%20Sensor/#H3.3.4SettheProbeModel]] according to the model of your sensor
845 -
846 -3. Check the connection status of the sensor
847 -
848 -
849 -= 8. Order Info =
850 -
851 -
852 852  [[image:image-20230131153105-4.png]]
853 853  
854 854  
855 -= 9. ​Packing Info =
841 += 8. ​Packing Info =
856 856  
857 857  
858 858  (% style="color:#037691" %)**Package Includes**:
... ... @@ -866,11 +866,11 @@
866 866  * Package Size / pcs : cm
867 867  * Weight / pcs : g
868 868  
869 -= 10. Support =
855 += 9. Support =
870 870  
871 871  
872 872  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
873 873  
874 -* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[Support@dragino.cc>>mailto:Support@dragino.cc]].
860 +* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]
875 875  
876 876  
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