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Last modified by Xiaoling on 2025/07/10 16:21
From version 70.2
edited by Xiaoling
on 2024/01/09 15:49
Change comment: There is no comment for this version
To version 45.2
edited by Xiaoling
on 2023/02/21 15:21
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -1,12 +1,9 @@
1 -
1 +[[image:image-20230131115217-1.png]]
2 2  
3 3  
4 -[[image:image-20240109154731-4.png]]
5 5  
5 +**Table of Contents：**
6 6  
7 -
8 -**Table of Contents:**
9 -
10 10  {{toc/}}
11 11  
12 12  
... ... @@ -61,7 +61,6 @@
61 61  * Uplink on periodically
62 62  * Downlink to change configure
63 63  * 8500mAh Battery for long term use
64 -* Controllable 3.3v,5v and 12v output to power external sensor
65 65  
66 66  == 1.3 Specification ==
67 67  
... ... @@ -79,7 +79,7 @@
79 79  
80 80  (% style="color:#037691" %)**LoRa Spec:**
81 81  
82 -* Frequency Range,  Band 1 (HF): 862 ~~ 1020 Mhz,Band 2 (LF): 410 ~~ 528 Mhz
78 +* Frequency Range,  Band 1 (HF): 862 ~~ 1020 Mhz
83 83  * Max +22 dBm constant RF output vs.
84 84  * RX sensitivity: down to -139 dBm.
85 85  * Excellent blocking immunity
... ... @@ -136,8 +136,11 @@
136 136  * Measuring Range: Measure range can be customized, up to 100m.
137 137  * Accuracy: 0.2% F.S
138 138  * Long-Term Stability: ±0.2% F.S / Year
135 +* Overload 200% F.S
136 +* Zero Temperature Drift: ±2% F.S)
137 +* FS Temperature Drift: ±2% F.S
139 139  * Storage temperature: -30℃~~80℃
140 -* Operating temperature: 0℃~~50℃
139 +* Operating temperature: -40℃~~85℃
141 141  * Material: 316 stainless steels
142 142  
143 143  == 1.5 Probe Dimension ==
... ... @@ -197,18 +197,18 @@
197 197  [[image:1675071855856-879.png]]
198 198  
199 199  
200 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
201 -|=(% style="width: 167px;background-color:#D9E2F3;color:#0070C0" %)**Behavior on ACT**|=(% style="width: 117px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 225px;background-color:#D9E2F3;color:#0070C0" %)**Action**
202 -|(% style="background-color:#f2f2f2; width:167px" %)Pressing ACT between 1s < time < 3s|(% style="background-color:#f2f2f2; width:117px" %)Send an uplink|(% style="background-color:#f2f2f2; width:225px" %)(((
199 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
200 +|=(% style="width: 167px;" %)**Behavior on ACT**|=(% style="width: 117px;" %)**Function**|=(% style="width: 225px;" %)**Action**
201 +|(% style="width:167px" %)Pressing ACT between 1s < time < 3s|(% style="width:117px" %)Send an uplink|(% style="width:225px" %)(((
203 203  If sensor is already Joined to LoRaWAN network, sensor will send an uplink packet, (% style="color:blue" %)**blue led** (%%)will blink once.
204 204  Meanwhile, BLE module will be active and user can connect via BLE to configure device.
205 205  )))
206 -|(% style="background-color:#f2f2f2; width:167px" %)Pressing ACT for more than 3s|(% style="background-color:#f2f2f2; width:117px" %)Active Device|(% style="background-color:#f2f2f2; width:225px" %)(((
207 -(% style="background-color:#f2f2f2; color:green" %)**Green led**(%%) will fast blink 5 times, device will enter (% style="color:#037691" %)**OTA mode**(%%) for 3 seconds. And then start to JOIN LoRaWAN network.
208 -(% style="background-color:#f2f2f2; color:green" %)**Green led**(%%) will solidly turn on for 5 seconds after joined in network.
205 +|(% style="width:167px" %)Pressing ACT for more than 3s|(% style="width:117px" %)Active Device|(% style="width:225px" %)(((
206 +(% style="color:green" %)**Green led**(%%) will fast blink 5 times, device will enter (% style="color:#037691" %)**OTA mode**(%%) for 3 seconds. And then start to JOIN LoRaWAN network.
207 +(% style="color:green" %)**Green led**(%%) will solidly turn on for 5 seconds after joined in network.
209 209  Once sensor is active, BLE module will be active and user can connect via BLE to configure device, no matter if device join or not join LoRaWAN network.
210 210  )))
211 -|(% style="background-color:#f2f2f2; width:167px" %)Fast press ACT 5 times.|(% style="background-color:#f2f2f2; width:117px" %)Deactivate Device|(% style="background-color:#f2f2f2; width:225px" %)(% style="color:red" %)**Red led**(%%) will solid on for 5 seconds. Means PS-LB is in Deep Sleep Mode.
210 +|(% style="width:167px" %)Fast press ACT 5 times.|(% style="width:117px" %)Deactivate Device|(% style="width:225px" %)(% style="color:red" %)**Red led**(%%) will solid on for 5 seconds. Means PS-LB is in Deep Sleep Mode.
212 212  
213 213  == 1.9 Pin Mapping ==
214 214  
... ... @@ -267,9 +267,10 @@
267 267  
268 268  Each PS-LB is shipped with a sticker with the default device EUI as below:
269 269  
270 -[[image:image-20230426085320-1.png||height="234" width="504"]]
269 +[[image:image-20230131134744-2.jpeg]]
271 271  
272 272  
272 +
273 273  You can enter this key in the LoRaWAN Server portal. Below is TTN screen shot:
274 274  
275 275  
... ... @@ -303,8 +303,18 @@
303 303  After join success, it will start to upload messages to TTN and you can see the messages in the panel.
304 304  
305 305  
306 +
306 306  == 2.3 ​Uplink Payload ==
307 307  
309 +
310 +Uplink payloads have two types:
311 +
312 +* Distance Value: Use FPORT=2
313 +* Other control commands: Use other FPORT fields.
314 +
315 +The application server should parse the correct value based on FPORT settings.
316 +
317 +
308 308  === 2.3.1 Device Status, FPORT~=5 ===
309 309  
310 310  
... ... @@ -313,10 +313,10 @@
313 313  Users can also use the downlink command(0x26 01) to ask PS-LB to resend this uplink.
314 314  
315 315  
316 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
317 -|(% colspan="6" style="background-color:#d9e2f3; color:#0070c0" %)**Device Status (FPORT=5)**
318 -|(% style="background-color:#f2f2f2; width:103px" %)**Size (bytes)**|(% style="background-color:#f2f2f2; width:72px" %)**1**|(% style="background-color:#f2f2f2" %)**2**|(% style="background-color:#f2f2f2; width:91px" %)**1**|(% style="background-color:#f2f2f2; width:86px" %)**1**|(% style="background-color:#f2f2f2; width:44px" %)**2**
319 -|(% style="background-color:#f2f2f2; width:103px" %)**Value**|(% style="background-color:#f2f2f2; width:72px" %)Sensor Model|(% style="background-color:#f2f2f2" %)Firmware Version|(% style="background-color:#f2f2f2; width:91px" %)Frequency Band|(% style="background-color:#f2f2f2; width:86px" %)Sub-band|(% style="background-color:#f2f2f2; width:44px" %)BAT
326 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
327 +|(% colspan="6" %)**Device Status (FPORT=5)**
328 +|(% style="width:103px" %)**Size (bytes)**|(% style="width:72px" %)**1**|**2**|(% style="width:91px" %)**1**|(% style="width:86px" %)**1**|(% style="width:44px" %)**2**
329 +|(% style="width:103px" %)**Value**|(% style="width:72px" %)Sensor Model|Firmware Version|(% style="width:91px" %)Frequency Band|(% style="width:86px" %)Sub-band|(% style="width:44px" %)BAT
320 320  
321 321  Example parse in TTNv3
322 322  
... ... @@ -382,18 +382,32 @@
382 382  Uplink payload includes in total 9 bytes.
383 383  
384 384  
385 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
386 -|(% style="background-color:#d9e2f3; color:#0070c0; width:97px" %)(((
395 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
396 +|(% style="width:97px" %)(((
387 387  **Size(bytes)**
388 -)))|(% style="background-color:#d9e2f3; color:#0070c0; width:48px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:71px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:98px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:73px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:122px" %)**1**
398 +)))|(% style="width:48px" %)**2**|(% style="width:71px" %)**2**|(% style="width:98px" %)**2**|(% style="width:73px" %)**2**|(% style="width:122px" %)**1**
389 389  |(% style="width:97px" %)Value|(% style="width:48px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:71px" %)[[Probe Model>>||anchor="H2.3.4ProbeModel"]]|(% style="width:98px" %)[[0 ~~~~ 20mA value>>||anchor="H2.3.507E20mAvalue28IDC_IN29"]]|(% style="width:73px" %)[[0 ~~~~ 30v value>>||anchor="H2.3.607E30Vvalue28pinVDC_IN29"]]|(% style="width:122px" %)[[IN1 &IN2 Interrupt  flag>>||anchor="H2.3.7IN126IN226INTpin"]]
390 390  
391 391  [[image:1675144608950-310.png]]
392 392  
393 393  
394 -=== 2.3.3 Battery Info ===
404 +=== 2.3.3 Sensor value, FPORT~=7 ===
395 395  
396 396  
407 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:508.222px" %)
408 +|(% style="width:94px" %)(((
409 +**Size(bytes)**
410 +)))|(% style="width:43px" %)2|(% style="width:367px" %)n
411 +|(% style="width:94px" %)**Value**|(% style="width:43px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:367px" %)(((
412 +Voltage value, each 2 bytes is a set of voltage values.
413 +)))
414 +
415 +[[image:image-20230220171300-1.png||height="207" width="863"]]
416 +
417 +
418 +=== 2.3.4 Battery Info ===
419 +
420 +
397 397  Check the battery voltage for PS-LB.
398 398  
399 399  Ex1: 0x0B45 = 2885mV
... ... @@ -401,27 +401,26 @@
401 401  Ex2: 0x0B49 = 2889mV
402 402  
403 403  
404 -=== 2.3.4 Probe Model ===
428 +=== 2.3.5 Probe Model ===
405 405  
406 406  
407 -PS-LB has different kind of probe, 4~~20mA represent the full scale of the measuring range. So a 12mA output means different meaning for different probe. 
431 +PS-LB has different kind of probe, 0~~20mA represent the full scale of the measuring range. So a 15mA output means different meaning for different probe. 
408 408  
409 409  
410 -**For example.**
434 +For example.
411 411  
412 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
413 -|(% style="background-color:#d9e2f3; color:#0070c0" %)**Part Number**|(% style="background-color:#d9e2f3; color:#0070c0" %)**Probe Used**|(% style="background-color:#d9e2f3; color:#0070c0" %)**4~~20mA scale**|(% style="background-color:#d9e2f3; color:#0070c0" %)**Example: 12mA meaning**
414 -|(% style="background-color:#f2f2f2" %)PS-LB-I3|(% style="background-color:#f2f2f2" %)immersion type with 3 meters cable|(% style="background-color:#f2f2f2" %)0~~3 meters|(% style="background-color:#f2f2f2" %)1.5 meters pure water
415 -|(% style="background-color:#f2f2f2" %)PS-LB-I5|(% style="background-color:#f2f2f2" %)immersion type with 5 meters cable|(% style="background-color:#f2f2f2" %)0~~5 meters|(% style="background-color:#f2f2f2" %)2.5 meters pure water
416 -|(% style="background-color:#f2f2f2" %)PS-LB-T20-B|(% style="background-color:#f2f2f2" %)T20 threaded probe|(% style="background-color:#f2f2f2" %)0~~1MPa|(% style="background-color:#f2f2f2" %)0.5MPa air / gas or water pressure
436 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
437 +|(% style="width:111px" %)**Part Number**|(% style="width:158px" %)**Probe Used**|**0~~20mA scale**|**Example: 10mA meaning**
438 +|(% style="width:111px" %)PS-LB-I3|(% style="width:158px" %)immersion type with 3 meters cable|0~~3 meters|1.5 meters pure water
439 +|(% style="width:111px" %)PS-LB-I5|(% style="width:158px" %)immersion type with 5 meters cable|0~~5 meters|2.5 meters pure water
417 417  
418 -The probe model field provides the convenient for server to identical how it should parse the 4~~20mA sensor value and get the correct value.
441 +The probe model field provides the convenient for server to identical how it should parse the 0~~20mA sensor value and get the correct value.
419 419  
420 420  
421 -=== 2.3.5 0~~20mA value (IDC_IN) ===
444 +=== 2.3.6 0~~20mA value (IDC_IN) ===
422 422  
423 423  
424 -The output value from **Pressure Probe**, use together with Probe Model to get the pressure value or water level.
447 +The output value from Pressure Probe, use together with Probe Model to get the pressure value or water level.
425 425  
426 426  (% style="color:#037691" %)**Example**:
427 427  
... ... @@ -428,14 +428,9 @@
428 428  27AE(H) = 10158 (D)/1000 = 10.158mA.
429 429  
430 430  
431 -Instead of pressure probe, User can also connect a general 4~~20mA in this port to support different types of 4~~20mA sensors. below is the connection example:
454 +=== 2.3.7 0~~30V value ( pin VDC_IN) ===
432 432  
433 -[[image:image-20230225154759-1.png||height="408" width="741"]]
434 434  
435 -
436 -=== 2.3.6 0~~30V value ( pin VDC_IN) ===
437 -
438 -
439 439  Measure the voltage value. The range is 0 to 30V.
440 440  
441 441  (% style="color:#037691" %)**Example**:
... ... @@ -443,7 +443,7 @@
443 443  138E(H) = 5006(D)/1000= 5.006V
444 444  
445 445  
446 -=== 2.3.7 IN1&IN2&INT pin ===
464 +=== 2.3.8 IN1&IN2&INT pin ===
447 447  
448 448  
449 449  IN1 and IN2 are used as digital input pins.
... ... @@ -455,7 +455,7 @@
455 455  09 (H): (0x09&0x04)>>2=0    IN2 pin is low level.
456 456  
457 457  
458 -This data field shows if this packet is generated by (% style="color:blue" %)**Interrupt Pin** (%%)or not. [[Click here>>||anchor="H3.3.2SetInterruptMode"]] for the hardware and software set up. Note: The Internet Pin is a separate pin in the screw terminal.
476 +This data field shows if this packet is generated by (% style="color:blue" %)**Interrupt Pin** (%%)or not. [[Click here>>||anchor="H3.2SetInterruptMode"]] for the hardware and software set up. Note: The Internet Pin is a separate pin in the screw terminal.
459 459  
460 460  (% style="color:#037691" %)**Example:**
461 461  
... ... @@ -466,24 +466,6 @@
466 466  0x01: Interrupt Uplink Packet.
467 467  
468 468  
469 -=== (% style="color:inherit; font-family:inherit; font-size:23px" %)2.3.8 Sensor value, FPORT~=7(%%) ===
470 -
471 -
472 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:508.222px" %)
473 -|(% style="background-color:#d9e2f3; color:#0070c0; width:94px" %)(((
474 -**Size(bytes)**
475 -)))|(% style="background-color:#d9e2f3; color:#0070c0; width:43px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:367px" %)**n**
476 -|(% style="width:94px" %)Value|(% style="width:43px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:367px" %)(((
477 -Voltage value, each 2 bytes is a set of voltage values.
478 -)))
479 -
480 -[[image:image-20230220171300-1.png||height="207" width="863"]]
481 -
482 -Multiple sets of data collected are displayed in this form：
483 -
484 -[voltage value1], [voltage value2], [voltage value3],…[voltage value n/2]
485 -
486 -
487 487  === 2.3.9 ​Decode payload in The Things Network ===
488 488  
489 489  
... ... @@ -530,6 +530,7 @@
530 530  
531 531  
532 532  
533 +
533 533  [[image:1675145029119-717.png]]
534 534  
535 535  
... ... @@ -563,19 +563,18 @@
563 563  [[https:~~/~~/www.dropbox.com/sh/gf1glloczbzz19h/AABbuYI4WY6VdAmpXo6o1V2Ka?dl=0>>url:https://www.dropbox.com/sh/gf1glloczbzz19h/AABbuYI4WY6VdAmpXo6o1V2Ka?dl=0]]
564 564  
565 565  
566 -= 3. Configure PS-LB =
567 567  
568 -== 3.1 Configure Methods ==
568 += 3. Configure PS-LB via AT Command or LoRaWAN Downlink =
569 569  
570 570  
571 -PS-LB supports below configure method:
571 +Use can configure PS-LB via AT Command or LoRaWAN Downlink.
572 572  
573 -* AT Command via Bluetooth Connection (**Recommand Way**): [[BLE Configure Instruction>>url:http://wiki.dragino.com/xwiki/bin/view/Main/BLE%20Bluetooth%20Remote%20Configure/]].
574 -* AT Command via UART Connection : See [[FAQ>>||anchor="H6.FAQ"]].
575 -* LoRaWAN Downlink.  Instruction for different platforms: See [[IoT LoRaWAN Server>>url:http://wiki.dragino.com/xwiki/bin/view/Main/]] section.
573 +* AT Command Connection: See [[FAQ>>||anchor="H7.FAQ"]].
574 +* LoRaWAN Downlink instruction for different platforms: See [[IoT LoRaWAN Server>>http://wiki.dragino.com/xwiki/bin/view/Main/]] section.
576 576  
577 -== 3.2 General Commands ==
576 +There are two kinds of commands to configure PS-LB, they are:
578 578  
578 +* (% style="color:#037691" %)**General Commands**
579 579  
580 580  These commands are to configure:
581 581  
... ... @@ -582,18 +582,17 @@
582 582  * General system settings like: uplink interval.
583 583  * LoRaWAN protocol & radio related command.
584 584  
585 -They are same for all Dragino Devices which support DLWS-005 LoRaWAN Stack. These commands can be found on the wiki:
585 +They are same for all Dragino Device which support DLWS-005 LoRaWAN Stack. These commands can be found on the wiki:
586 586  
587 -[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/]]
587 +[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/>>http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/]]
588 588  
589 589  
590 -== 3.3 Commands special design for PS-LB ==
590 +* (% style="color:#037691" %)**Commands special design for PS-LB**
591 591  
592 -
593 593  These commands only valid for PS-LB, as below:
594 594  
595 595  
596 -=== 3.3.1 Set Transmit Interval Time ===
595 +== 3.1 Set Transmit Interval Time ==
597 597  
598 598  
599 599  Feature: Change LoRaWAN End Node Transmit Interval.
... ... @@ -600,14 +600,14 @@
600 600  
601 601  (% style="color:blue" %)**AT Command: AT+TDC**
602 602  
603 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
604 -|=(% style="width: 160px; background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 160px; background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 190px;background-color:#D9E2F3;color:#0070C0" %)**Response**
605 -|(% style="background-color:#f2f2f2; width:157px" %)AT+TDC=?|(% style="background-color:#f2f2f2; width:166px" %)Show current transmit Interval|(% style="background-color:#f2f2f2" %)(((
602 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
603 +|=(% style="width: 156px;" %)**Command Example**|=(% style="width: 137px;" %)**Function**|=**Response**
604 +|(% style="width:156px" %)AT+TDC=?|(% style="width:137px" %)Show current transmit Interval|(((
606 606  30000
607 607  OK
608 608  the interval is 30000ms = 30s
609 609  )))
610 -|(% style="background-color:#f2f2f2; width:157px" %)AT+TDC=60000|(% style="background-color:#f2f2f2; width:166px" %)Set Transmit Interval|(% style="background-color:#f2f2f2" %)(((
609 +|(% style="width:156px" %)AT+TDC=60000|(% style="width:137px" %)Set Transmit Interval|(((
611 611  OK
612 612  Set transmit interval to 60000ms = 60 seconds
613 613  )))
... ... @@ -621,7 +621,7 @@
621 621  * Example 1: Downlink Payload: 0100001E  ~/~/  Set Transmit Interval (TDC) = 30 seconds
622 622  * Example 2: Downlink Payload: 0100003C  ~/~/  Set Transmit Interval (TDC) = 60 seconds
623 623  
624 -=== 3.3.2 Set Interrupt Mode ===
623 +== 3.2 Set Interrupt Mode ==
625 625  
626 626  
627 627  Feature, Set Interrupt mode for GPIO_EXIT.
... ... @@ -628,20 +628,20 @@
628 628  
629 629  (% style="color:blue" %)**AT Command: AT+INTMOD**
630 630  
631 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
632 -|=(% style="width: 154px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 196px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 160px;background-color:#D9E2F3;color:#0070C0" %)**Response**
633 -|(% style="background-color:#f2f2f2; width:154px" %)AT+INTMOD=?|(% style="background-color:#f2f2f2; width:196px" %)Show current interrupt mode|(% style="background-color:#f2f2f2; width:157px" %)(((
630 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
631 +|=(% style="width: 154px;" %)**Command Example**|=(% style="width: 196px;" %)**Function**|=(% style="width: 157px;" %)**Response**
632 +|(% style="width:154px" %)AT+INTMOD=?|(% style="width:196px" %)Show current interrupt mode|(% style="width:157px" %)(((
634 634  0
635 635  OK
636 -the mode is 0 =Disable Interrupt
635 +the mode is 0 = No interruption
637 637  )))
638 -|(% style="background-color:#f2f2f2; width:154px" %)AT+INTMOD=2|(% style="background-color:#f2f2f2; width:196px" %)(((
637 +|(% style="width:154px" %)AT+INTMOD=2|(% style="width:196px" %)(((
639 639  Set Transmit Interval
640 -0. (Disable Interrupt),
641 -~1. (Trigger by rising and falling edge)
642 -2. (Trigger by falling edge)
643 -3. (Trigger by rising edge)
644 -)))|(% style="background-color:#f2f2f2; width:157px" %)OK
639 +~1. (Disable Interrupt),
640 +2. (Trigger by rising and falling edge)
641 +3. (Trigger by falling edge)
642 +4. (Trigger by rising edge)
643 +)))|(% style="width:157px" %)OK
645 645  
646 646  (% style="color:blue" %)**Downlink Command: 0x06**
647 647  
... ... @@ -652,7 +652,7 @@
652 652  * Example 1: Downlink Payload: 06000000  ~/~/  Turn off interrupt mode
653 653  * Example 2: Downlink Payload: 06000003  ~/~/  Set the interrupt mode to rising edge trigger
654 654  
655 -=== 3.3.3 Set the output time ===
654 +== 3.3 Set the output time ==
656 656  
657 657  
658 658  Feature, Control the output 3V3 , 5V or 12V.
... ... @@ -659,52 +659,52 @@
659 659  
660 660  (% style="color:blue" %)**AT Command: AT+3V3T**
661 661  
662 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:474px" %)
663 -|=(% style="width: 154px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 201px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 119px;background-color:#D9E2F3;color:#0070C0" %)**Response**
664 -|(% style="background-color:#f2f2f2; width:154px" %)AT+3V3T=?|(% style="background-color:#f2f2f2; width:201px" %)Show 3V3 open time.|(% style="background-color:#f2f2f2; width:116px" %)(((
661 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:474px" %)
662 +|=(% style="width: 154px;" %)**Command Example**|=(% style="width: 201px;" %)**Function**|=(% style="width: 116px;" %)**Response**
663 +|(% style="width:154px" %)AT+3V3T=?|(% style="width:201px" %)Show 3V3 open time.|(% style="width:116px" %)(((
665 665  0
666 666  OK
667 667  )))
668 -|(% style="background-color:#f2f2f2; width:154px" %)AT+3V3T=0|(% style="background-color:#f2f2f2; width:201px" %)Normally open 3V3 power supply.|(% style="background-color:#f2f2f2; width:116px" %)(((
667 +|(% style="width:154px" %)AT+3V3T=0|(% style="width:201px" %)Normally open 3V3 power supply.|(% style="width:116px" %)(((
669 669  OK
670 670  default setting
671 671  )))
672 -|(% style="background-color:#f2f2f2; width:154px" %)AT+3V3T=1000|(% style="background-color:#f2f2f2; width:201px" %)Close after a delay of 1000 milliseconds.|(% style="background-color:#f2f2f2; width:116px" %)(((
671 +|(% style="width:154px" %)AT+3V3T=1000|(% style="width:201px" %)Close after a delay of 1000 milliseconds.|(% style="width:116px" %)(((
673 673  OK
674 674  )))
675 -|(% style="background-color:#f2f2f2; width:154px" %)AT+3V3T=65535|(% style="background-color:#f2f2f2; width:201px" %)Normally closed 3V3 power supply.|(% style="background-color:#f2f2f2; width:116px" %)(((
674 +|(% style="width:154px" %)AT+3V3T=65535|(% style="width:201px" %)Normally closed 3V3 power supply.|(% style="width:116px" %)(((
676 676  OK
677 677  )))
678 678  
679 679  (% style="color:blue" %)**AT Command: AT+5VT**
680 680  
681 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:470px" %)
682 -|=(% style="width: 155px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 196px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 119px;background-color:#D9E2F3;color:#0070C0" %)**Response**
683 -|(% style="background-color:#f2f2f2; width:155px" %)AT+5VT=?|(% style="background-color:#f2f2f2; width:196px" %)Show 5V open time.|(% style="background-color:#f2f2f2; width:114px" %)(((
680 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:470px" %)
681 +|=(% style="width: 155px;" %)**Command Example**|=(% style="width: 196px;" %)**Function**|=(% style="width: 114px;" %)**Response**
682 +|(% style="width:155px" %)AT+5VT=?|(% style="width:196px" %)Show 5V open time.|(% style="width:114px" %)(((
684 684  0
685 685  OK
686 686  )))
687 -|(% style="background-color:#f2f2f2; width:155px" %)AT+5VT=0|(% style="background-color:#f2f2f2; width:196px" %)Normally closed 5V power supply.|(% style="background-color:#f2f2f2; width:114px" %)(((
686 +|(% style="width:155px" %)AT+5VT=0|(% style="width:196px" %)Normally closed 5V power supply.|(% style="width:114px" %)(((
688 688  OK
689 689  default setting
690 690  )))
691 -|(% style="background-color:#f2f2f2; width:155px" %)AT+5VT=1000|(% style="background-color:#f2f2f2; width:196px" %)Close after a delay of 1000 milliseconds.|(% style="background-color:#f2f2f2; width:114px" %)(((
690 +|(% style="width:155px" %)AT+5VT=1000|(% style="width:196px" %)Close after a delay of 1000 milliseconds.|(% style="width:114px" %)(((
692 692  OK
693 693  )))
694 -|(% style="background-color:#f2f2f2; width:155px" %)AT+5VT=65535|(% style="background-color:#f2f2f2; width:196px" %)Normally open 5V power supply.|(% style="background-color:#f2f2f2; width:114px" %)(((
693 +|(% style="width:155px" %)AT+5VT=65535|(% style="width:196px" %)Normally open 5V power supply.|(% style="width:114px" %)(((
695 695  OK
696 696  )))
697 697  
698 698  (% style="color:blue" %)**AT Command: AT+12VT**
699 699  
700 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:443px" %)
701 -|=(% style="width: 156px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 199px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 88px;background-color:#D9E2F3;color:#0070C0" %)**Response**
702 -|(% style="background-color:#f2f2f2; width:156px" %)AT+12VT=?|(% style="background-color:#f2f2f2; width:199px" %)Show 12V open time.|(% style="background-color:#f2f2f2; width:83px" %)(((
699 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:443px" %)
700 +|=(% style="width: 156px;" %)**Command Example**|=(% style="width: 199px;" %)**Function**|=(% style="width: 83px;" %)**Response**
701 +|(% style="width:156px" %)AT+12VT=?|(% style="width:199px" %)Show 12V open time.|(% style="width:83px" %)(((
703 703  0
704 704  OK
705 705  )))
706 -|(% style="background-color:#f2f2f2; width:156px" %)AT+12VT=0|(% style="background-color:#f2f2f2; width:199px" %)Normally closed 12V power supply.|(% style="background-color:#f2f2f2; width:83px" %)OK
707 -|(% style="background-color:#f2f2f2; width:156px" %)AT+12VT=500|(% style="background-color:#f2f2f2; width:199px" %)Close after a delay of 500 milliseconds.|(% style="background-color:#f2f2f2; width:83px" %)(((
705 +|(% style="width:156px" %)AT+12VT=0|(% style="width:199px" %)Normally closed 12V power supply.|(% style="width:83px" %)OK
706 +|(% style="width:156px" %)AT+12VT=500|(% style="width:199px" %)Close after a delay of 500 milliseconds.|(% style="width:83px" %)(((
708 708  OK
709 709  )))
710 710  
... ... @@ -721,131 +721,169 @@
721 721  * Example 5: Downlink Payload: 070301F4  **~-~-->**  AT+12VT=500
722 722  * Example 6: Downlink Payload: 07030000  **~-~-->**  AT+12VT=0
723 723  
724 -=== 3.3.4 Set the Probe Model ===
723 +== 3.4 Set the Probe Model ==
725 725  
726 726  
727 -Users need to configure this parameter according to the type of external probe. In this way, the server can decode according to this value, and convert the current value output by the sensor into water depth or pressure value.
726 +(% style="color:blue" %)**AT Command: AT** **+PROBE**
728 728  
729 -(% style="color:blue" %)**AT Command: AT** **+PROBE**
728 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:448px" %)
729 +|=(% style="width: 154px;" %)**Command Example**|=(% style="width: 204px;" %)**Function**|=(% style="width: 85px;" %)**Response**
730 +|(% style="width:154px" %)AT +PROBE =?|(% style="width:204px" %)Get or Set the probe model.|(% style="width:85px" %)(((
731 +0
732 +OK
733 +)))
734 +|(% style="width:154px" %)AT +PROBE =0003|(% style="width:204px" %)Set water depth sensor mode, 3m type.|(% style="width:85px" %)OK
735 +|(% style="width:154px" %)AT +PROBE =0101|(% style="width:204px" %)Set pressure transmitters mode, first type.|(% style="width:85px" %)(((
736 +OK
737 +)))
738 +|(% style="width:154px" %)AT +PROBE =0000|(% style="width:204px" %)Initial state, no settings.|(% style="width:85px" %)(((
739 +OK
740 +)))
730 730  
731 -AT+PROBE=aabb
742 +(% style="color:blue" %)**Downlink Command: 0x08**
732 732  
733 -When aa=00, it is the water depth mode, and the current is converted into the water depth value; bb is the probe at a depth of several meters.
744 +Format: Command Code (0x08) followed by 2 bytes.
734 734  
735 -When aa=01, it is the pressure mode, which converts the current into a pressure value;
746 +* Example 1: Downlink Payload: 080003  **~-~-->**  AT+PROBE=0003
747 +* Example 2: Downlink Payload: 080101  **~-~-->**  AT+PROBE=0101
736 736  
737 -bb represents which type of pressure sensor it is.
749 +== 3.5 Multiple collections are one uplink（Since firmware V1.1） ==
738 738  
739 -(A->01,B->02,C->03,D->04,E->05,F->06,G->07,H->08,I->09,J->0A,K->0B,L->0C)
740 740  
741 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
742 -|(% style="background-color:#d9e2f3; color:#0070c0; width:154px" %)**Command Example**|(% style="background-color:#d9e2f3; color:#0070c0; width:269px" %)**Function**|(% style="background-color:#d9e2f3; color:#0070c0" %)**Response**
743 -|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=?|(% style="background-color:#f2f2f2; width:269px" %)Get or Set the probe model.|(% style="background-color:#f2f2f2" %)0
752 +Added AT+STDC command to collect the voltage of VDC_INPUT multiple times and upload it at one time.
753 +
754 +(% style="color:blue" %)**AT Command: AT** **+STDC**
755 +
756 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
757 +|=(% style="width: 156px;" %)**Command Example**|=(% style="width: 137px;" %)**Function**|=**Response**
758 +|(% style="width:156px" %)AT+STDC=?|(% style="width:137px" %)(((
759 +Get the mode of multiple acquisitions and one uplink
760 +)))|(((
761 +1,10,18
744 744  OK
745 -|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0003|(% style="background-color:#f2f2f2; width:269px" %)Set water depth sensor mode, 3m type.|(% style="background-color:#f2f2f2" %)OK
746 -|(% style="background-color:#f2f2f2; width:154px" %)(((
747 -AT+PROBE=000A
748 -)))|(% style="background-color:#f2f2f2; width:269px" %)Set water depth sensor mode, 10m type.|(% style="background-color:#f2f2f2" %)OK
749 -|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0064|(% style="background-color:#f2f2f2; width:269px" %)Set water depth sensor mode, 100m type.|(% style="background-color:#f2f2f2" %)OK
750 -|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0101|(% style="background-color:#f2f2f2; width:269px" %)Set pressure transmitters mode, first type(A).|(% style="background-color:#f2f2f2" %)OK
751 -|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0000|(% style="background-color:#f2f2f2; width:269px" %)Initial state, no settings.|(% style="background-color:#f2f2f2" %)OK
763 +)))
764 +|(% style="width:156px" %)AT+STDC=1,10,18|(% style="width:137px" %)Set the mode of multiple acquisitions and one uplink|(((
765 +OK
766 +aa:
767 +0 means disable this function and use TDC to send packets.
768 +1 means enable this function, use the method of multiple acquisitions to send packets.
769 +bb: Each collection interval (s), the value is 1~~65535
770 +cc: the number of collection times, the value is 1~~120
771 +)))
752 752  
753 -(% style="color:blue" %)**Downlink Command: 0x08**
773 +(% style="color:blue" %)**Downlink Command: 0xAE**
754 754  
755 -Format: Command Code (0x08) followed by 2 bytes.
775 +Format: Command Code (0x08) followed by 5 bytes.
756 756  
757 -* Example 1: Downlink Payload: 080003  **~-~-->**  AT+PROBE=0003
758 -* Example 2: Downlink Payload: 080101  **~-~-->**  AT+PROBE=0101
777 +* Example 1: Downlink Payload: AE 01 02 58 12** ~-~-->**  AT+STDC=1,600,18
759 759  
760 -=== 3.3.5 Multiple collections are one uplink（Since firmware V1.1） ===
779 += 4. Battery & how to replace =
761 761  
781 +== 4.1 Battery Type ==
762 762  
763 -Added AT+STDC command to collect the voltage of VDC_INPUT multiple times and upload it at one time.
764 764  
765 -(% style="color:blue" %)**AT Command: AT** **+STDC**
784 +PS-LB is equipped with a [[8500mAH ER26500 Li-SOCI2 battery>>https://www.dropbox.com/sh/w9l2oa3ytpculph/AAAPtt-apH4lYfCj-2Y6lHvQa?dl=0]]. The battery is un-rechargeable battery with low discharge rate targeting for 8~~10 years use. This type of battery is commonly used in IoT target for long-term running, such as water meter.
766 766  
767 -AT+STDC=aa,bb,bb
786 +The discharge curve is not linear so can’t simply use percentage to show the battery level. Below is the battery performance.
768 768  
769 -(% style="color:#037691" %)**aa:**(%%)
770 -**0:** means disable this function and use TDC to send packets.
771 -**1:** means enable this function, use the method of multiple acquisitions to send packets.
772 -(% style="color:#037691" %)**bb:**(%%) Each collection interval (s), the value is 1~~65535
773 -(% style="color:#037691" %)**cc:**(%%)** **the number of collection times, the value is 1~~120
788 +[[image:1675146710956-626.png]]
774 774  
775 -(% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
776 -|(% style="background-color:#d9e2f3; color:#0070c0; width:160px" %)**Command Example**|(% style="background-color:#d9e2f3; color:#0070c0; width:215px" %)**Function**|(% style="background-color:#d9e2f3; color:#0070c0" %)**Response**
777 -|(% style="background-color:#f2f2f2; width:160px" %)AT+STDC=?|(% style="background-color:#f2f2f2; width:215px" %)Get the mode of multiple acquisitions and one uplink.|(% style="background-color:#f2f2f2" %)1,10,18
778 -OK
779 -|(% style="background-color:#f2f2f2; width:160px" %)AT+STDC=1,10,18|(% style="background-color:#f2f2f2; width:215px" %)Set the mode of multiple acquisitions and one uplink, collect once every 10 seconds, and report after 18 times.|(% style="background-color:#f2f2f2" %)(((
780 -Attention:Take effect after ATZ
781 781  
782 -OK
783 -)))
784 -|(% style="background-color:#f2f2f2; width:160px" %)AT+STDC=0, 0,0|(% style="background-color:#f2f2f2; width:215px" %)(((
785 -Use the TDC interval to send packets.(default)
791 +Minimum Working Voltage for the PS-LB:
786 786  
787 -
788 -)))|(% style="background-color:#f2f2f2" %)(((
789 -Attention:Take effect after ATZ
793 +PS-LB:  2.45v ~~ 3.6v
790 790  
791 -OK
792 -)))
793 793  
794 -(% style="color:blue" %)**Downlink Command: 0xAE**
796 +== 4.2 Replace Battery ==
795 795  
796 -Format: Command Code (0x08) followed by 5 bytes.
797 797  
798 -* Example 1: Downlink Payload: AE 01 02 58 12** ~-~-->**  AT+STDC=1,600,18
799 +Any battery with range 2.45 ~~ 3.6v can be a replacement. We recommend to use Li-SOCl2 Battery.
799 799  
800 -= 4. Battery & Power Consumption =
801 +And make sure the positive and negative pins match.
801 801  
802 802  
803 -PS-LB uses ER26500 + SPC1520 battery pack. See below link for detail information about the battery info and how to replace.
804 +== 4.3 Power Consumption Analyze ==
804 804  
805 -[[**Battery Info & Power Consumption Analyze**>>url:http://wiki.dragino.com/xwiki/bin/view/Main/How%20to%20calculate%20the%20battery%20life%20of%20Dragino%20sensors%3F/]] .
806 806  
807 +Dragino Battery powered product are all runs in Low Power mode. We have an update battery calculator which base on the measurement of the real device. User can use this calculator to check the battery life and calculate the battery life if want to use different transmit interval.
807 807  
808 -= 5. OTA firmware update =
809 +Instruction to use as below:
809 809  
811 +(% style="color:blue" %)**Step 1:**(%%) Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from: [[https:~~/~~/www.dropbox.com/sh/zwex6i331j5oeq2/AACIMf9f_v2qsJ39CuMQ5Py_a?dl=0>>https://www.dropbox.com/sh/zwex6i331j5oeq2/AACIMf9f_v2qsJ39CuMQ5Py_a?dl=0]]
810 810  
811 -Please see this link for how to do OTA firmware update: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/]]
813 +(% style="color:blue" %)**Step 2:**(%%) Open it and choose
812 812  
815 +* Product Model
816 +* Uplink Interval
817 +* Working Mode
813 813  
814 -= 6. FAQ =
819 +And the Life expectation in difference case will be shown on the right.
815 815  
816 -== 6.1 How to use AT Command via UART to access device? ==
821 +[[image:1675146895108-304.png]]
817 817  
818 818  
819 -See: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware>>url:http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]
824 +The battery related documents as below:
820 820  
826 +* [[Battery Dimension>>https://www.dropbox.com/s/ox5g9njwjle7aw3/LSN50-Battery-Dimension.pdf?dl=0]],
827 +* [[Lithium-Thionyl Chloride Battery datasheet, Tech Spec>>https://www.dropbox.com/sh/d4oyfnp8o94180o/AABQewCNSh5GPeQH86UxRgQQa?dl=0]]
828 +* [[Lithium-ion Battery-Capacitor datasheet>>https://www.dropbox.com/s/791gjes2lcbfi1p/SPC_1520_datasheet.jpg?dl=0]], [[Tech Spec>>https://www.dropbox.com/s/4pkepr9qqqvtzf2/SPC1520%20Technical%20Specification20171123.pdf?dl=0]]
821 821  
822 -== 6.2 How to update firmware via UART port? ==
830 +[[image:image-20230131145708-3.png]]
823 823  
824 824  
825 -See: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware>>url:http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]
833 +=== 4.3.1 ​Battery Note ===
826 826  
827 827  
828 -== 6.3 How to change the LoRa Frequency Bands/Region? ==
836 +The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to transmit LoRa, then the battery life may be decreased.
829 829  
830 830  
831 -You can follow the instructions for [[how to upgrade image>>doc:Main.Firmware Upgrade Instruction for STM32 base products.WebHome]].
832 -When downloading the images, choose the required image file for download. ​
839 +=== 4.3.2 Replace the battery ===
833 833  
834 834  
835 -= 7. Troubleshooting =
842 +You can change the battery in the PS-LB.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won't be voltage drop between battery and main board.
836 836  
837 -== 7.1 Water Depth Always shows 0 in payload ==
844 +The default battery pack of PS-LB includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
838 838  
839 839  
840 -If your device's IDC_intput_mA is normal, but your reading always shows 0, please refer to the following points:
847 += 5. Remote Configure device =
841 841  
842 -~1. Please set it to mod1
849 +== 5.1 Connect via BLE ==
843 843  
844 -2. Please set the command [[AT+PROBE>>http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/PS-LB%20--%20LoRaWAN%20Pressure%20Sensor/#H3.3.4SettheProbeModel]] according to the model of your sensor
845 845  
846 -3. Check the connection status of the sensor
852 +Please see this instruction for how to configure via BLE: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/BLE%20Bluetooth%20Remote%20Configure/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/BLE%20Bluetooth%20Remote%20Configure/]]
847 847  
848 848  
855 +== 5.2 AT Command Set ==
856 +
857 +
858 +
859 += 6. OTA firmware update =
860 +
861 +
862 +Please see this link for how to do OTA firmware update: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/]]
863 +
864 +
865 += 7. FAQ =
866 +
867 +== 7.1 How to use AT Command to access device? ==
868 +
869 +
870 +See: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware>>url:http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]
871 +
872 +
873 +== 7.2 How to update firmware via UART port? ==
874 +
875 +
876 +See: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware>>url:http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]
877 +
878 +
879 +== 7.3 How to change the LoRa Frequency Bands/Region? ==
880 +
881 +
882 +You can follow the instructions for [[how to upgrade image>>doc:Main.Firmware Upgrade Instruction for STM32 base products.WebHome]].
883 +When downloading the images, choose the required image file for download. ​
884 +
885 +
849 849  = 8. Order Info =
850 850  
851 851  
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871 871  
872 872  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
873 873  
874 -* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[Support@dragino.cc>>mailto:Support@dragino.cc]].
911 +* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]
875 875  
876 876  
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