<
From version < 54.3 >
edited by Xiaoling
on 2023/05/17 10:31
To version < 72.5 >
edited by Xiaoling
on 2024/01/09 16:37
>
Change comment: There is no comment for this version

Summary

Details

Page properties
Title
... ... @@ -1,1 +1,1 @@
1 -PS-LB -- LoRaWAN Air Water Pressure Sensor User Manual
1 +PS-LB/LS -- LoRaWAN Air Water Pressure Sensor User Manual
Content
... ... @@ -1,9 +1,17 @@
1 -[[image:image-20230131115217-1.png]]
1 +
2 2  
3 3  
4 +(% style="text-align:center" %)
5 +[[image:image-20240109154731-4.png||height="671" width="945"]]
4 4  
5 -**Table of Contents:**
6 6  
8 +
9 +
10 +
11 +
12 +
13 +**Table of Contents :**
14 +
7 7  {{toc/}}
8 8  
9 9  
... ... @@ -33,7 +33,7 @@
33 33  )))
34 34  
35 35  (((
36 -PS-LB is powered by (% style="color:blue" %)**8500mAh Li-SOCI2 battery**(%%), it is designed for long term use up to 5 years.
44 +PS-LB is powered by (% style="color:blue" %)**8500mAh Li-SOCI2 battery **(%%)or **solar powered + li-on battery **, it is designed for long term use up to 5 years.
37 37  )))
38 38  
39 39  (((
... ... @@ -57,11 +57,10 @@
57 57  * Support wireless OTA update firmware
58 58  * Uplink on periodically
59 59  * Downlink to change configure
60 -* 8500mAh Battery for long term use
61 61  * Controllable 3.3v,5v and 12v output to power external sensor
69 +* 8500mAh Li/SOCl2 Battery (PS-LB)
70 +* Solar panel + 3000mAh Li-on battery (PS-LS)
62 62  
63 -
64 -
65 65  == 1.3 Specification ==
66 66  
67 67  
... ... @@ -73,12 +73,12 @@
73 73  
74 74  (% style="color:#037691" %)**Common DC Characteristics:**
75 75  
76 -* Supply Voltage: 2.5v ~~ 3.6v
83 +* Supply Voltage: Built-in Battery , 2.5v ~~ 3.6v
77 77  * Operating Temperature: -40 ~~ 85°C
78 78  
79 79  (% style="color:#037691" %)**LoRa Spec:**
80 80  
81 -* Frequency Range,  Band 1 (HF): 862 ~~ 1020 Mhz
88 +* Frequency Range,  Band 1 (HF): 862 ~~ 1020 Mhz,Band 2 (LF): 410 ~~ 528 Mhz
82 82  * Max +22 dBm constant RF output vs.
83 83  * RX sensitivity: down to -139 dBm.
84 84  * Excellent blocking immunity
... ... @@ -108,8 +108,6 @@
108 108  * Sleep Mode: 5uA @ 3.3v
109 109  * LoRa Transmit Mode: 125mA @ 20dBm, 82mA @ 14dBm
110 110  
111 -
112 -
113 113  == 1.4 Probe Types ==
114 114  
115 115  === 1.4.1 Thread Installation Type ===
... ... @@ -128,12 +128,10 @@
128 128  * Operating temperature: -20℃~~60℃
129 129  * Connector Type: Various Types, see order info
130 130  
131 -
132 -
133 133  === 1.4.2 Immersion Type ===
134 134  
135 135  
136 -[[image:1675071521308-426.png]]
139 +[[image:image-20240109160445-5.png||height="284" width="214"]]
137 137  
138 138  * Immersion Type, Probe IP Level: IP68
139 139  * Measuring Range: Measure range can be customized, up to 100m.
... ... @@ -143,17 +143,15 @@
143 143  * Operating temperature: 0℃~~50℃
144 144  * Material: 316 stainless steels
145 145  
149 +
146 146  
151 +
147 147  
148 -== 1.5 Probe Dimension ==
153 +== 1.5 Application and Installation ==
149 149  
155 +=== 1.5.1 Thread Installation Type ===
150 150  
151 151  
152 -== 1.6 Application and Installation ==
153 -
154 -=== 1.6.1 Thread Installation Type ===
155 -
156 -
157 157  (% style="color:blue" %)**Application:**
158 158  
159 159  * Hydraulic Pressure
... ... @@ -169,7 +169,7 @@
169 169  [[image:1675071670469-145.png]]
170 170  
171 171  
172 -=== 1.6.2 Immersion Type ===
173 +=== 1.5.2 Immersion Type ===
173 173  
174 174  
175 175  (% style="color:blue" %)**Application:**
... ... @@ -188,7 +188,7 @@
188 188  [[image:1675071776102-240.png]]
189 189  
190 190  
191 -== 1.7 Sleep mode and working mode ==
192 +== 1.6 Sleep mode and working mode ==
192 192  
193 193  
194 194  (% style="color:blue" %)**Deep Sleep Mode: **(%%)Sensor doesn't have any LoRaWAN activate. This mode is used for storage and shipping to save battery life.
... ... @@ -196,12 +196,11 @@
196 196  (% style="color:blue" %)**Working Mode:** (%%)In this mode, Sensor will work as LoRaWAN Sensor to Join LoRaWAN network and send out sensor data to server. Between each sampling/tx/rx periodically, sensor will be in IDLE mode), in IDLE mode, sensor has the same power consumption as Deep Sleep mode.
197 197  
198 198  
199 -== 1.8 Button & LEDs ==
200 +== 1.7 Button & LEDs ==
200 200  
201 201  
202 -[[image:1675071855856-879.png]]
203 +[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/RS485-LB_Waterproof_RS485UART_to_LoRaWAN_Converter/WebHome/image-20240103160425-4.png?rev=1.1||alt="image-20240103160425-4.png"]](% style="display:none" %)
203 203  
204 -
205 205  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
206 206  |=(% style="width: 167px;background-color:#D9E2F3;color:#0070C0" %)**Behavior on ACT**|=(% style="width: 117px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 225px;background-color:#D9E2F3;color:#0070C0" %)**Action**
207 207  |(% style="background-color:#f2f2f2; width:167px" %)Pressing ACT between 1s < time < 3s|(% style="background-color:#f2f2f2; width:117px" %)Send an uplink|(% style="background-color:#f2f2f2; width:225px" %)(((
... ... @@ -213,17 +213,15 @@
213 213  (% style="background-color:#f2f2f2; color:green" %)**Green led**(%%) will solidly turn on for 5 seconds after joined in network.
214 214  Once sensor is active, BLE module will be active and user can connect via BLE to configure device, no matter if device join or not join LoRaWAN network.
215 215  )))
216 -|(% style="background-color:#f2f2f2; width:167px" %)Fast press ACT 5 times.|(% style="background-color:#f2f2f2; width:117px" %)Deactivate Device|(% style="background-color:#f2f2f2; width:225px" %)(% style="color:red" %)**Red led**(%%) will solid on for 5 seconds. Means PS-LB-NA is in Deep Sleep Mode.
216 +|(% style="background-color:#f2f2f2; width:167px" %)Fast press ACT 5 times.|(% style="background-color:#f2f2f2; width:117px" %)Deactivate Device|(% style="background-color:#f2f2f2; width:225px" %)(% style="color:red" %)**Red led**(%%) will solid on for 5 seconds. Means PS-LB is in Deep Sleep Mode.
217 217  
218 +== 1.8 Pin Mapping ==
218 218  
219 219  
220 -== 1.9 Pin Mapping ==
221 -
222 -
223 223  [[image:1675072568006-274.png]]
224 224  
225 225  
226 -== 1.10 BLE connection ==
224 +== 1.9 BLE connection ==
227 227  
228 228  
229 229  PS-LB support BLE remote configure.
... ... @@ -238,18 +238,21 @@
238 238  If there is no activity connection on BLE in 60 seconds, sensor will shut down BLE module to enter low power mode.
239 239  
240 240  
241 -== 1.11 Mechanical ==
239 +== 1.10 Mechanical ==
242 242  
241 +=== 1.10.1 for LB version(% style="display:none" %) (%%) ===
243 243  
244 -[[image:1675143884058-338.png]]
245 245  
244 +[[image:image-20240109160800-6.png]]
246 246  
247 -[[image:1675143899218-599.png]]
248 248  
249 249  
250 -[[image:1675143909447-639.png]]
248 +=== 1.10.2 for LS version ===
251 251  
252 252  
251 +[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/SN50v3-LB/WebHome/image-20231231203439-3.png?width=886&height=385&rev=1.1||alt="image-20231231203439-3.png"]]
252 +
253 +
253 253  = 2. Configure PS-LB to connect to LoRaWAN network =
254 254  
255 255  == 2.1 How it works ==
... ... @@ -390,10 +390,10 @@
390 390  
391 391  
392 392  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
393 -|(% style="background-color:#d9e2f3; width:97px" %)(((
394 +|(% style="background-color:#d9e2f3; color:#0070c0; width:97px" %)(((
394 394  **Size(bytes)**
395 -)))|(% style="background-color:#d9e2f3; width:48px" %)**2**|(% style="background-color:#d9e2f3; width:71px" %)**2**|(% style="background-color:#d9e2f3; width:98px" %)**2**|(% style="background-color:#d9e2f3; width:73px" %)**2**|(% style="background-color:#d9e2f3; width:122px" %)**1**
396 -|(% style="width:97px" %)**Value**|(% style="width:48px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:71px" %)[[Probe Model>>||anchor="H2.3.4ProbeModel"]]|(% style="width:98px" %)[[0 ~~~~ 20mA value>>||anchor="H2.3.507E20mAvalue28IDC_IN29"]]|(% style="width:73px" %)[[0 ~~~~ 30v value>>||anchor="H2.3.607E30Vvalue28pinVDC_IN29"]]|(% style="width:122px" %)[[IN1 &IN2 Interrupt  flag>>||anchor="H2.3.7IN126IN226INTpin"]]
396 +)))|(% style="background-color:#d9e2f3; color:#0070c0; width:48px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:71px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:98px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:73px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:122px" %)**1**
397 +|(% style="width:97px" %)Value|(% style="width:48px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:71px" %)[[Probe Model>>||anchor="H2.3.4ProbeModel"]]|(% style="width:98px" %)[[0 ~~~~ 20mA value>>||anchor="H2.3.507E20mAvalue28IDC_IN29"]]|(% style="width:73px" %)[[0 ~~~~ 30v value>>||anchor="H2.3.607E30Vvalue28pinVDC_IN29"]]|(% style="width:122px" %)[[IN1 &IN2 Interrupt  flag>>||anchor="H2.3.7IN126IN226INTpin"]]
397 397  
398 398  [[image:1675144608950-310.png]]
399 399  
... ... @@ -473,14 +473,14 @@
473 473  0x01: Interrupt Uplink Packet.
474 474  
475 475  
476 -=== (% id="cke_bm_109176S" style="display:none" %) (%%)2.3.8 Sensor value, FPORT~=7 ===
477 +=== (% style="color:inherit; font-family:inherit; font-size:23px" %)2.3.8 Sensor value, FPORT~=7(%%) ===
477 477  
478 478  
479 479  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:508.222px" %)
480 -|(% style="background-color:#d9e2f3; width:94px" %)(((
481 +|(% style="background-color:#d9e2f3; color:#0070c0; width:94px" %)(((
481 481  **Size(bytes)**
482 -)))|(% style="background-color:#d9e2f3; width:43px" %)**2**|(% style="background-color:#d9e2f3; width:367px" %)**n**
483 -|(% style="width:94px" %)**Value**|(% style="width:43px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:367px" %)(((
483 +)))|(% style="background-color:#d9e2f3; color:#0070c0; width:43px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:367px" %)**n**
484 +|(% style="width:94px" %)Value|(% style="width:43px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:367px" %)(((
484 484  Voltage value, each 2 bytes is a set of voltage values.
485 485  )))
486 486  
... ... @@ -575,14 +575,12 @@
575 575  == 3.1 Configure Methods ==
576 576  
577 577  
578 -PS-LB-NA supports below configure method:
579 +PS-LB supports below configure method:
579 579  
580 580  * AT Command via Bluetooth Connection (**Recommand Way**): [[BLE Configure Instruction>>url:http://wiki.dragino.com/xwiki/bin/view/Main/BLE%20Bluetooth%20Remote%20Configure/]].
581 581  * AT Command via UART Connection : See [[FAQ>>||anchor="H6.FAQ"]].
582 582  * LoRaWAN Downlink.  Instruction for different platforms: See [[IoT LoRaWAN Server>>url:http://wiki.dragino.com/xwiki/bin/view/Main/]] section.
583 583  
584 -
585 -
586 586  == 3.2 General Commands ==
587 587  
588 588  
... ... @@ -630,8 +630,6 @@
630 630  * Example 1: Downlink Payload: 0100001E  ~/~/  Set Transmit Interval (TDC) = 30 seconds
631 631  * Example 2: Downlink Payload: 0100003C  ~/~/  Set Transmit Interval (TDC) = 60 seconds
632 632  
633 -
634 -
635 635  === 3.3.2 Set Interrupt Mode ===
636 636  
637 637  
... ... @@ -640,7 +640,7 @@
640 640  (% style="color:blue" %)**AT Command: AT+INTMOD**
641 641  
642 642  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
643 -|=(% style="width: 154px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 196px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 157px;background-color:#D9E2F3;color:#0070C0" %)**Response**
640 +|=(% style="width: 154px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 196px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 160px;background-color:#D9E2F3;color:#0070C0" %)**Response**
644 644  |(% style="background-color:#f2f2f2; width:154px" %)AT+INTMOD=?|(% style="background-color:#f2f2f2; width:196px" %)Show current interrupt mode|(% style="background-color:#f2f2f2; width:157px" %)(((
645 645  0
646 646  OK
... ... @@ -663,8 +663,6 @@
663 663  * Example 1: Downlink Payload: 06000000  ~/~/  Turn off interrupt mode
664 664  * Example 2: Downlink Payload: 06000003  ~/~/  Set the interrupt mode to rising edge trigger
665 665  
666 -
667 -
668 668  === 3.3.3 Set the output time ===
669 669  
670 670  
... ... @@ -673,7 +673,7 @@
673 673  (% style="color:blue" %)**AT Command: AT+3V3T**
674 674  
675 675  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:474px" %)
676 -|=(% style="width: 154px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 201px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 116px;background-color:#D9E2F3;color:#0070C0" %)**Response**
671 +|=(% style="width: 154px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 201px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 119px;background-color:#D9E2F3;color:#0070C0" %)**Response**
677 677  |(% style="background-color:#f2f2f2; width:154px" %)AT+3V3T=?|(% style="background-color:#f2f2f2; width:201px" %)Show 3V3 open time.|(% style="background-color:#f2f2f2; width:116px" %)(((
678 678  0
679 679  OK
... ... @@ -692,7 +692,7 @@
692 692  (% style="color:blue" %)**AT Command: AT+5VT**
693 693  
694 694  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:470px" %)
695 -|=(% style="width: 155px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 196px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 114px;background-color:#D9E2F3;color:#0070C0" %)**Response**
690 +|=(% style="width: 155px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 196px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 119px;background-color:#D9E2F3;color:#0070C0" %)**Response**
696 696  |(% style="background-color:#f2f2f2; width:155px" %)AT+5VT=?|(% style="background-color:#f2f2f2; width:196px" %)Show 5V open time.|(% style="background-color:#f2f2f2; width:114px" %)(((
697 697  0
698 698  OK
... ... @@ -711,7 +711,7 @@
711 711  (% style="color:blue" %)**AT Command: AT+12VT**
712 712  
713 713  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:443px" %)
714 -|=(% style="width: 156px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 199px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 83px;background-color:#D9E2F3;color:#0070C0" %)**Response**
709 +|=(% style="width: 156px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 199px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 88px;background-color:#D9E2F3;color:#0070C0" %)**Response**
715 715  |(% style="background-color:#f2f2f2; width:156px" %)AT+12VT=?|(% style="background-color:#f2f2f2; width:199px" %)Show 12V open time.|(% style="background-color:#f2f2f2; width:83px" %)(((
716 716  0
717 717  OK
... ... @@ -734,8 +734,6 @@
734 734  * Example 5: Downlink Payload: 070301F4  **~-~-->**  AT+12VT=500
735 735  * Example 6: Downlink Payload: 07030000  **~-~-->**  AT+12VT=0
736 736  
737 -
738 -
739 739  === 3.3.4 Set the Probe Model ===
740 740  
741 741  
... ... @@ -755,16 +755,15 @@
755 755  
756 756  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
757 757  |(% style="background-color:#d9e2f3; color:#0070c0; width:154px" %)**Command Example**|(% style="background-color:#d9e2f3; color:#0070c0; width:269px" %)**Function**|(% style="background-color:#d9e2f3; color:#0070c0" %)**Response**
758 -|(% style="background-color:#f2f2f2; width:154px" %)AT +PROBE =?|(% style="background-color:#f2f2f2; width:269px" %)Get or Set the probe model.|(% style="background-color:#f2f2f2" %)0
751 +|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=?|(% style="background-color:#f2f2f2; width:269px" %)Get or Set the probe model.|(% style="background-color:#f2f2f2" %)0
759 759  OK
760 -|(% style="background-color:#f2f2f2; width:154px" %)AT +PROBE =0003|(% style="background-color:#f2f2f2; width:269px" %)Set water depth sensor mode, 3m type.|(% style="background-color:#f2f2f2" %)OK
753 +|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0003|(% style="background-color:#f2f2f2; width:269px" %)Set water depth sensor mode, 3m type.|(% style="background-color:#f2f2f2" %)OK
761 761  |(% style="background-color:#f2f2f2; width:154px" %)(((
762 -AT +PROBE =000A
763 -
764 -
755 +AT+PROBE=000A
765 765  )))|(% style="background-color:#f2f2f2; width:269px" %)Set water depth sensor mode, 10m type.|(% style="background-color:#f2f2f2" %)OK
766 -|(% style="background-color:#f2f2f2; width:154px" %)AT +PROBE =0101|(% style="background-color:#f2f2f2; width:269px" %)Set pressure transmitters mode, first type(A).|(% style="background-color:#f2f2f2" %)OK
767 -|(% style="background-color:#f2f2f2; width:154px" %)AT +PROBE =0000|(% style="background-color:#f2f2f2; width:269px" %)Initial state, no settings.|(% style="background-color:#f2f2f2" %)OK
757 +|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0064|(% style="background-color:#f2f2f2; width:269px" %)Set water depth sensor mode, 100m type.|(% style="background-color:#f2f2f2" %)OK
758 +|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0101|(% style="background-color:#f2f2f2; width:269px" %)Set pressure transmitters mode, first type(A).|(% style="background-color:#f2f2f2" %)OK
759 +|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0000|(% style="background-color:#f2f2f2; width:269px" %)Initial state, no settings.|(% style="background-color:#f2f2f2" %)OK
768 768  
769 769  (% style="color:blue" %)**Downlink Command: 0x08**
770 770  
... ... @@ -773,8 +773,6 @@
773 773  * Example 1: Downlink Payload: 080003  **~-~-->**  AT+PROBE=0003
774 774  * Example 2: Downlink Payload: 080101  **~-~-->**  AT+PROBE=0101
775 775  
776 -
777 -
778 778  === 3.3.5 Multiple collections are one uplink(Since firmware V1.1) ===
779 779  
780 780  
... ... @@ -815,12 +815,10 @@
815 815  
816 816  * Example 1: Downlink Payload: AE 01 02 58 12** ~-~-->**  AT+STDC=1,600,18
817 817  
818 -
819 -
820 820  = 4. Battery & Power Consumption =
821 821  
822 822  
823 -PS-LB-NA uses ER26500 + SPC1520 battery pack. See below link for detail information about the battery info and how to replace.
811 +PS-LB use ER26500 + SPC1520 battery pack and PS-LS use 3000mAh Recharable Battery with Solar Panel. See below link for detail information about the battery info and how to replace.
824 824  
825 825  [[**Battery Info & Power Consumption Analyze**>>url:http://wiki.dragino.com/xwiki/bin/view/Main/How%20to%20calculate%20the%20battery%20life%20of%20Dragino%20sensors%3F/]] .
826 826  
... ... @@ -852,18 +852,32 @@
852 852  When downloading the images, choose the required image file for download. ​
853 853  
854 854  
855 -= 7. Order Info =
843 += 7. Troubleshooting =
856 856  
845 +== 7.1 Water Depth Always shows 0 in payload ==
857 857  
847 +
848 +If your device's IDC_intput_mA is normal, but your reading always shows 0, please refer to the following points:
849 +
850 +~1. Please set it to mod1
851 +
852 +2. Please set the command [[AT+PROBE>>http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/PS-LB%20--%20LoRaWAN%20Pressure%20Sensor/#H3.3.4SettheProbeModel]] according to the model of your sensor
853 +
854 +3. Check the connection status of the sensor
855 +
856 +
857 += 8. Order Info =
858 +
859 +
858 858  [[image:image-20230131153105-4.png]]
859 859  
860 860  
861 -= 8. ​Packing Info =
863 += 9. ​Packing Info =
862 862  
863 863  
864 864  (% style="color:#037691" %)**Package Includes**:
865 865  
866 -* PS-LB LoRaWAN Pressure Sensor
868 +* PS-LB or PS-LS LoRaWAN Pressure Sensor
867 867  
868 868  (% style="color:#037691" %)**Dimension and weight**:
869 869  
... ... @@ -872,11 +872,9 @@
872 872  * Package Size / pcs : cm
873 873  * Weight / pcs : g
874 874  
877 += 10. Support =
875 875  
876 876  
877 -= 9. Support =
878 -
879 -
880 880  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
881 881  
882 882  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[Support@dragino.cc>>mailto:Support@dragino.cc]].
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