Last modified by Xiaoling on 2025/04/27 10:31
<
From version < 54.2 >
edited by Xiaoling
on 2023/04/26 08:53
To version < 72.4 >
edited by Xiaoling
on 2024/01/09 16:36
>
Change comment: There is no comment for this version

Summary

Details

Page properties
Title
... ... @@ -1,1 +1,1 @@
1 -PS-LB -- LoRaWAN Air Water Pressure Sensor User Manual
1 +PS-LB/LS -- LoRaWAN Air Water Pressure Sensor User Manual
Content
... ... @@ -1,9 +1,17 @@
1 -[[image:image-20230131115217-1.png]]
1 +
2 2  
3 3  
4 +(% style="text-align:center" %)
5 +[[image:image-20240109154731-4.png||height="671" width="945"]]
4 4  
5 -**Table of Contents：**
6 6  
8 +
9 +
10 +
11 +
12 +
13 +**Table of Contents :**
14 +
7 7  {{toc/}}
8 8  
9 9  
... ... @@ -57,10 +57,10 @@
57 57  * Support wireless OTA update firmware
58 58  * Uplink on periodically
59 59  * Downlink to change configure
60 -* 8500mAh Battery for long term use
61 61  * Controllable 3.3v,5v and 12v output to power external sensor
69 +* 8500mAh Li/SOCl2 Battery (PS-LB)
70 +* Solar panel + 3000mAh Li-on battery (PS-LS)
62 62  
63 -
64 64  == 1.3 Specification ==
65 65  
66 66  
... ... @@ -77,7 +77,7 @@
77 77  
78 78  (% style="color:#037691" %)**LoRa Spec:**
79 79  
80 -* Frequency Range,  Band 1 (HF): 862 ~~ 1020 Mhz
88 +* Frequency Range,  Band 1 (HF): 862 ~~ 1020 Mhz,Band 2 (LF): 410 ~~ 528 Mhz
81 81  * Max +22 dBm constant RF output vs.
82 82  * RX sensitivity: down to -139 dBm.
83 83  * Excellent blocking immunity
... ... @@ -107,7 +107,6 @@
107 107  * Sleep Mode: 5uA @ 3.3v
108 108  * LoRa Transmit Mode: 125mA @ 20dBm, 82mA @ 14dBm
109 109  
110 -
111 111  == 1.4 Probe Types ==
112 112  
113 113  === 1.4.1 Thread Installation Type ===
... ... @@ -126,11 +126,10 @@
126 126  * Operating temperature: -20℃~~60℃
127 127  * Connector Type: Various Types, see order info
128 128  
129 -
130 130  === 1.4.2 Immersion Type ===
131 131  
132 132  
133 -[[image:1675071521308-426.png]]
139 +[[image:image-20240109160445-5.png||height="284" width="214"]]
134 134  
135 135  * Immersion Type, Probe IP Level: IP68
136 136  * Measuring Range: Measure range can be customized, up to 100m.
... ... @@ -140,16 +140,15 @@
140 140  * Operating temperature: 0℃~~50℃
141 141  * Material: 316 stainless steels
142 142  
149 +
143 143  
144 -== 1.5 Probe Dimension ==
151 +
145 145  
153 +== 1.5 Application and Installation ==
146 146  
155 +=== 1.5.1 Thread Installation Type ===
147 147  
148 -== 1.6 Application and Installation ==
149 149  
150 -=== 1.6.1 Thread Installation Type ===
151 -
152 -
153 153  (% style="color:blue" %)**Application:**
154 154  
155 155  * Hydraulic Pressure
... ... @@ -165,7 +165,7 @@
165 165  [[image:1675071670469-145.png]]
166 166  
167 167  
168 -=== 1.6.2 Immersion Type ===
173 +=== 1.5.2 Immersion Type ===
169 169  
170 170  
171 171  (% style="color:blue" %)**Application:**
... ... @@ -184,7 +184,7 @@
184 184  [[image:1675071776102-240.png]]
185 185  
186 186  
187 -== 1.7 Sleep mode and working mode ==
192 +== 1.6 Sleep mode and working mode ==
188 188  
189 189  
190 190  (% style="color:blue" %)**Deep Sleep Mode: **(%%)Sensor doesn't have any LoRaWAN activate. This mode is used for storage and shipping to save battery life.
... ... @@ -192,12 +192,11 @@
192 192  (% style="color:blue" %)**Working Mode:** (%%)In this mode, Sensor will work as LoRaWAN Sensor to Join LoRaWAN network and send out sensor data to server. Between each sampling/tx/rx periodically, sensor will be in IDLE mode), in IDLE mode, sensor has the same power consumption as Deep Sleep mode.
193 193  
194 194  
195 -== 1.8 Button & LEDs ==
200 +== 1.7 Button & LEDs ==
196 196  
197 197  
198 -[[image:1675071855856-879.png]]
203 +[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/RS485-LB_Waterproof_RS485UART_to_LoRaWAN_Converter/WebHome/image-20240103160425-4.png?rev=1.1||alt="image-20240103160425-4.png"]](% style="display:none" %)
199 199  
200 -
201 201  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
202 202  |=(% style="width: 167px;background-color:#D9E2F3;color:#0070C0" %)**Behavior on ACT**|=(% style="width: 117px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 225px;background-color:#D9E2F3;color:#0070C0" %)**Action**
203 203  |(% style="background-color:#f2f2f2; width:167px" %)Pressing ACT between 1s < time < 3s|(% style="background-color:#f2f2f2; width:117px" %)Send an uplink|(% style="background-color:#f2f2f2; width:225px" %)(((
... ... @@ -209,16 +209,15 @@
209 209  (% style="background-color:#f2f2f2; color:green" %)**Green led**(%%) will solidly turn on for 5 seconds after joined in network.
210 210  Once sensor is active, BLE module will be active and user can connect via BLE to configure device, no matter if device join or not join LoRaWAN network.
211 211  )))
212 -|(% style="background-color:#f2f2f2; width:167px" %)Fast press ACT 5 times.|(% style="background-color:#f2f2f2; width:117px" %)Deactivate Device|(% style="background-color:#f2f2f2; width:225px" %)(% style="color:red" %)**Red led**(%%) will solid on for 5 seconds. Means PS-LB-NA is in Deep Sleep Mode.
216 +|(% style="background-color:#f2f2f2; width:167px" %)Fast press ACT 5 times.|(% style="background-color:#f2f2f2; width:117px" %)Deactivate Device|(% style="background-color:#f2f2f2; width:225px" %)(% style="color:red" %)**Red led**(%%) will solid on for 5 seconds. Means PS-LB is in Deep Sleep Mode.
213 213  
218 +== 1.8 Pin Mapping ==
214 214  
215 -== 1.9 Pin Mapping ==
216 216  
217 -
218 218  [[image:1675072568006-274.png]]
219 219  
220 220  
221 -== 1.10 BLE connection ==
224 +== 1.9 BLE connection ==
222 222  
223 223  
224 224  PS-LB support BLE remote configure.
... ... @@ -233,18 +233,21 @@
233 233  If there is no activity connection on BLE in 60 seconds, sensor will shut down BLE module to enter low power mode.
234 234  
235 235  
236 -== 1.11 Mechanical ==
239 +== 1.10 Mechanical ==
237 237  
241 +=== 1.10.1 for LB version(% style="display:none" %) (%%) ===
238 238  
239 -[[image:1675143884058-338.png]]
240 240  
244 +[[image:image-20240109160800-6.png]]
241 241  
242 -[[image:1675143899218-599.png]]
243 243  
244 244  
245 -[[image:1675143909447-639.png]]
248 +=== 1.10.2 for LS version ===
246 246  
247 247  
251 +[[image:http://wiki.dragino.com/xwiki/bin/download/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/SN50v3-LB/WebHome/image-20231231203439-3.png?width=886&height=385&rev=1.1||alt="image-20231231203439-3.png"]]
252 +
253 +
248 248  = 2. Configure PS-LB to connect to LoRaWAN network =
249 249  
250 250  == 2.1 How it works ==
... ... @@ -269,7 +269,7 @@
269 269  
270 270  Each PS-LB is shipped with a sticker with the default device EUI as below:
271 271  
272 -[[image:image-20230426085320-1.png]]
278 +[[image:image-20230426085320-1.png||height="234" width="504"]]
273 273  
274 274  
275 275  You can enter this key in the LoRaWAN Server portal. Below is TTN screen shot:
... ... @@ -385,10 +385,10 @@
385 385  
386 386  
387 387  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
388 -|(% style="background-color:#d9e2f3; width:97px" %)(((
394 +|(% style="background-color:#d9e2f3; color:#0070c0; width:97px" %)(((
389 389  **Size(bytes)**
390 -)))|(% style="background-color:#d9e2f3; width:48px" %)**2**|(% style="background-color:#d9e2f3; width:71px" %)**2**|(% style="background-color:#d9e2f3; width:98px" %)**2**|(% style="background-color:#d9e2f3; width:73px" %)**2**|(% style="background-color:#d9e2f3; width:122px" %)**1**
391 -|(% style="width:97px" %)**Value**|(% style="width:48px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:71px" %)[[Probe Model>>||anchor="H2.3.4ProbeModel"]]|(% style="width:98px" %)[[0 ~~~~ 20mA value>>||anchor="H2.3.507E20mAvalue28IDC_IN29"]]|(% style="width:73px" %)[[0 ~~~~ 30v value>>||anchor="H2.3.607E30Vvalue28pinVDC_IN29"]]|(% style="width:122px" %)[[IN1 &IN2 Interrupt  flag>>||anchor="H2.3.7IN126IN226INTpin"]]
396 +)))|(% style="background-color:#d9e2f3; color:#0070c0; width:48px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:71px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:98px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:73px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:122px" %)**1**
397 +|(% style="width:97px" %)Value|(% style="width:48px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:71px" %)[[Probe Model>>||anchor="H2.3.4ProbeModel"]]|(% style="width:98px" %)[[0 ~~~~ 20mA value>>||anchor="H2.3.507E20mAvalue28IDC_IN29"]]|(% style="width:73px" %)[[0 ~~~~ 30v value>>||anchor="H2.3.607E30Vvalue28pinVDC_IN29"]]|(% style="width:122px" %)[[IN1 &IN2 Interrupt  flag>>||anchor="H2.3.7IN126IN226INTpin"]]
392 392  
393 393  [[image:1675144608950-310.png]]
394 394  
... ... @@ -468,14 +468,14 @@
468 468  0x01: Interrupt Uplink Packet.
469 469  
470 470  
471 -=== (% id="cke_bm_109176S" style="display:none" %) (%%)2.3.8 Sensor value, FPORT~=7 ===
477 +=== (% style="color:inherit; font-family:inherit; font-size:23px" %)2.3.8 Sensor value, FPORT~=7(%%) ===
472 472  
473 473  
474 474  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:508.222px" %)
475 -|(% style="background-color:#d9e2f3; width:94px" %)(((
481 +|(% style="background-color:#d9e2f3; color:#0070c0; width:94px" %)(((
476 476  **Size(bytes)**
477 -)))|(% style="background-color:#d9e2f3; width:43px" %)2|(% style="background-color:#d9e2f3; width:367px" %)n
478 -|(% style="width:94px" %)**Value**|(% style="width:43px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:367px" %)(((
483 +)))|(% style="background-color:#d9e2f3; color:#0070c0; width:43px" %)**2**|(% style="background-color:#d9e2f3; color:#0070c0; width:367px" %)**n**
484 +|(% style="width:94px" %)Value|(% style="width:43px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:367px" %)(((
479 479  Voltage value, each 2 bytes is a set of voltage values.
480 480  )))
481 481  
... ... @@ -532,7 +532,6 @@
532 532  
533 533  
534 534  
535 -
536 536  [[image:1675145029119-717.png]]
537 537  
538 538  
... ... @@ -571,13 +571,12 @@
571 571  == 3.1 Configure Methods ==
572 572  
573 573  
574 -PS-LB-NA supports below configure method:
579 +PS-LB supports below configure method:
575 575  
576 576  * AT Command via Bluetooth Connection (**Recommand Way**): [[BLE Configure Instruction>>url:http://wiki.dragino.com/xwiki/bin/view/Main/BLE%20Bluetooth%20Remote%20Configure/]].
577 577  * AT Command via UART Connection : See [[FAQ>>||anchor="H6.FAQ"]].
578 578  * LoRaWAN Downlink.  Instruction for different platforms: See [[IoT LoRaWAN Server>>url:http://wiki.dragino.com/xwiki/bin/view/Main/]] section.
579 579  
580 -
581 581  == 3.2 General Commands ==
582 582  
583 583  
... ... @@ -625,7 +625,6 @@
625 625  * Example 1: Downlink Payload: 0100001E  ~/~/  Set Transmit Interval (TDC) = 30 seconds
626 626  * Example 2: Downlink Payload: 0100003C  ~/~/  Set Transmit Interval (TDC) = 60 seconds
627 627  
628 -
629 629  === 3.3.2 Set Interrupt Mode ===
630 630  
631 631  
... ... @@ -634,7 +634,7 @@
634 634  (% style="color:blue" %)**AT Command: AT+INTMOD**
635 635  
636 636  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
637 -|=(% style="width: 154px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 196px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 157px;background-color:#D9E2F3;color:#0070C0" %)**Response**
640 +|=(% style="width: 154px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 196px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 160px;background-color:#D9E2F3;color:#0070C0" %)**Response**
638 638  |(% style="background-color:#f2f2f2; width:154px" %)AT+INTMOD=?|(% style="background-color:#f2f2f2; width:196px" %)Show current interrupt mode|(% style="background-color:#f2f2f2; width:157px" %)(((
639 639  0
640 640  OK
... ... @@ -657,7 +657,6 @@
657 657  * Example 1: Downlink Payload: 06000000  ~/~/  Turn off interrupt mode
658 658  * Example 2: Downlink Payload: 06000003  ~/~/  Set the interrupt mode to rising edge trigger
659 659  
660 -
661 661  === 3.3.3 Set the output time ===
662 662  
663 663  
... ... @@ -666,7 +666,7 @@
666 666  (% style="color:blue" %)**AT Command: AT+3V3T**
667 667  
668 668  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:474px" %)
669 -|=(% style="width: 154px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 201px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 116px;background-color:#D9E2F3;color:#0070C0" %)**Response**
671 +|=(% style="width: 154px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 201px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 119px;background-color:#D9E2F3;color:#0070C0" %)**Response**
670 670  |(% style="background-color:#f2f2f2; width:154px" %)AT+3V3T=?|(% style="background-color:#f2f2f2; width:201px" %)Show 3V3 open time.|(% style="background-color:#f2f2f2; width:116px" %)(((
671 671  0
672 672  OK
... ... @@ -685,7 +685,7 @@
685 685  (% style="color:blue" %)**AT Command: AT+5VT**
686 686  
687 687  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:470px" %)
688 -|=(% style="width: 155px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 196px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 114px;background-color:#D9E2F3;color:#0070C0" %)**Response**
690 +|=(% style="width: 155px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 196px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 119px;background-color:#D9E2F3;color:#0070C0" %)**Response**
689 689  |(% style="background-color:#f2f2f2; width:155px" %)AT+5VT=?|(% style="background-color:#f2f2f2; width:196px" %)Show 5V open time.|(% style="background-color:#f2f2f2; width:114px" %)(((
690 690  0
691 691  OK
... ... @@ -704,7 +704,7 @@
704 704  (% style="color:blue" %)**AT Command: AT+12VT**
705 705  
706 706  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:443px" %)
707 -|=(% style="width: 156px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 199px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 83px;background-color:#D9E2F3;color:#0070C0" %)**Response**
709 +|=(% style="width: 156px;background-color:#D9E2F3;color:#0070C0" %)**Command Example**|=(% style="width: 199px;background-color:#D9E2F3;color:#0070C0" %)**Function**|=(% style="width: 88px;background-color:#D9E2F3;color:#0070C0" %)**Response**
708 708  |(% style="background-color:#f2f2f2; width:156px" %)AT+12VT=?|(% style="background-color:#f2f2f2; width:199px" %)Show 12V open time.|(% style="background-color:#f2f2f2; width:83px" %)(((
709 709  0
710 710  OK
... ... @@ -727,7 +727,6 @@
727 727  * Example 5: Downlink Payload: 070301F4  **~-~-->**  AT+12VT=500
728 728  * Example 6: Downlink Payload: 07030000  **~-~-->**  AT+12VT=0
729 729  
730 -
731 731  === 3.3.4 Set the Probe Model ===
732 732  
733 733  
... ... @@ -747,16 +747,15 @@
747 747  
748 748  (% border="1" cellspacing="4" style="background-color:#f2f2f2; width:510px" %)
749 749  |(% style="background-color:#d9e2f3; color:#0070c0; width:154px" %)**Command Example**|(% style="background-color:#d9e2f3; color:#0070c0; width:269px" %)**Function**|(% style="background-color:#d9e2f3; color:#0070c0" %)**Response**
750 -|(% style="background-color:#f2f2f2; width:154px" %)AT +PROBE =?|(% style="background-color:#f2f2f2; width:269px" %)Get or Set the probe model.|(% style="background-color:#f2f2f2" %)0
751 +|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=?|(% style="background-color:#f2f2f2; width:269px" %)Get or Set the probe model.|(% style="background-color:#f2f2f2" %)0
751 751  OK
752 -|(% style="background-color:#f2f2f2; width:154px" %)AT +PROBE =0003|(% style="background-color:#f2f2f2; width:269px" %)Set water depth sensor mode, 3m type.|(% style="background-color:#f2f2f2" %)OK
753 +|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0003|(% style="background-color:#f2f2f2; width:269px" %)Set water depth sensor mode, 3m type.|(% style="background-color:#f2f2f2" %)OK
753 753  |(% style="background-color:#f2f2f2; width:154px" %)(((
754 -AT +PROBE =000A
755 -
756 -
755 +AT+PROBE=000A
757 757  )))|(% style="background-color:#f2f2f2; width:269px" %)Set water depth sensor mode, 10m type.|(% style="background-color:#f2f2f2" %)OK
758 -|(% style="background-color:#f2f2f2; width:154px" %)AT +PROBE =0101|(% style="background-color:#f2f2f2; width:269px" %)Set pressure transmitters mode, first type(A).|(% style="background-color:#f2f2f2" %)OK
759 -|(% style="background-color:#f2f2f2; width:154px" %)AT +PROBE =0000|(% style="background-color:#f2f2f2; width:269px" %)Initial state, no settings.|(% style="background-color:#f2f2f2" %)OK
757 +|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0064|(% style="background-color:#f2f2f2; width:269px" %)Set water depth sensor mode, 100m type.|(% style="background-color:#f2f2f2" %)OK
758 +|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0101|(% style="background-color:#f2f2f2; width:269px" %)Set pressure transmitters mode, first type(A).|(% style="background-color:#f2f2f2" %)OK
759 +|(% style="background-color:#f2f2f2; width:154px" %)AT+PROBE=0000|(% style="background-color:#f2f2f2; width:269px" %)Initial state, no settings.|(% style="background-color:#f2f2f2" %)OK
760 760  
761 761  (% style="color:blue" %)**Downlink Command: 0x08**
762 762  
... ... @@ -765,7 +765,6 @@
765 765  * Example 1: Downlink Payload: 080003  **~-~-->**  AT+PROBE=0003
766 766  * Example 2: Downlink Payload: 080101  **~-~-->**  AT+PROBE=0101
767 767  
768 -
769 769  === 3.3.5 Multiple collections are one uplink（Since firmware V1.1） ===
770 770  
771 771  
... ... @@ -806,11 +806,10 @@
806 806  
807 807  * Example 1: Downlink Payload: AE 01 02 58 12** ~-~-->**  AT+STDC=1,600,18
808 808  
809 -
810 810  = 4. Battery & Power Consumption =
811 811  
812 812  
813 -PS-LB-NA uses ER26500 + SPC1520 battery pack. See below link for detail information about the battery info and how to replace.
811 +PS-LB use ER26500 + SPC1520 battery pack and PS-LS use 3000mAh Recharable Battery with Solar Panel. See below link for detail information about the battery info and how to replace.
814 814  
815 815  [[**Battery Info & Power Consumption Analyze**>>url:http://wiki.dragino.com/xwiki/bin/view/Main/How%20to%20calculate%20the%20battery%20life%20of%20Dragino%20sensors%3F/]] .
816 816  
... ... @@ -842,18 +842,32 @@
842 842  When downloading the images, choose the required image file for download. ​
843 843  
844 844  
845 -= 7. Order Info =
843 += 7. Troubleshooting =
846 846  
845 +== 7.1 Water Depth Always shows 0 in payload ==
847 847  
847 +
848 +If your device's IDC_intput_mA is normal, but your reading always shows 0, please refer to the following points:
849 +
850 +~1. Please set it to mod1
851 +
852 +2. Please set the command [[AT+PROBE>>http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/PS-LB%20--%20LoRaWAN%20Pressure%20Sensor/#H3.3.4SettheProbeModel]] according to the model of your sensor
853 +
854 +3. Check the connection status of the sensor
855 +
856 +
857 += 8. Order Info =
858 +
859 +
848 848  [[image:image-20230131153105-4.png]]
849 849  
850 850  
851 -= 8. ​Packing Info =
863 += 9. ​Packing Info =
852 852  
853 853  
854 854  (% style="color:#037691" %)**Package Includes**:
855 855  
856 -* PS-LB LoRaWAN Pressure Sensor
868 +* PS-LB or PS-LS LoRaWAN Pressure Sensor
857 857  
858 858  (% style="color:#037691" %)**Dimension and weight**:
859 859  
... ... @@ -862,12 +862,11 @@
862 862  * Package Size / pcs : cm
863 863  * Weight / pcs : g
864 864  
877 += 10. Support =
865 865  
866 -= 9. Support =
867 867  
868 -
869 869  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
870 870  
871 -* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]
882 +* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[Support@dragino.cc>>mailto:Support@dragino.cc]].
872 872  
873 873  
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