Last modified by Xiaoling on 2025/04/27 10:31
<
From version < 53.1 >
edited by Edwin Chen
on 2023/04/01 21:15
To version < 44.1 >
edited by Bei Jinggeng
on 2023/02/20 17:12
>
Change comment: Uploaded new attachment "image-20230220171300-1.png", version {1}

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.Edwin
1 +XWiki.Bei
Content
... ... @@ -58,9 +58,9 @@
58 58  * Uplink on periodically
59 59  * Downlink to change configure
60 60  * 8500mAh Battery for long term use
61 -* Controllable 3.3v,5v and 12v output to power external sensor
62 62  
63 63  
63 +
64 64  == 1.3 Specification ==
65 65  
66 66  
... ... @@ -108,6 +108,7 @@
108 108  * LoRa Transmit Mode: 125mA @ 20dBm, 82mA @ 14dBm
109 109  
110 110  
111 +
111 111  == 1.4 Probe Types ==
112 112  
113 113  === 1.4.1 Thread Installation Type ===
... ... @@ -127,6 +127,7 @@
127 127  * Connector Type: Various Types, see order info
128 128  
129 129  
131 +
130 130  === 1.4.2 Immersion Type ===
131 131  
132 132  
... ... @@ -136,11 +136,15 @@
136 136  * Measuring Range: Measure range can be customized, up to 100m.
137 137  * Accuracy: 0.2% F.S
138 138  * Long-Term Stability: ±0.2% F.S / Year
141 +* Overload 200% F.S
142 +* Zero Temperature Drift: ±2% F.S)
143 +* FS Temperature Drift: ±2% F.S
139 139  * Storage temperature: -30℃~~80℃
140 -* Operating temperature: 0℃~~50℃
145 +* Operating temperature: -40℃~~85℃
141 141  * Material: 316 stainless steels
142 142  
143 143  
149 +
144 144  == 1.5 Probe Dimension ==
145 145  
146 146  
... ... @@ -212,6 +212,7 @@
212 212  |(% style="width:167px" %)Fast press ACT 5 times.|(% style="width:117px" %)Deactivate Device|(% style="width:225px" %)(% style="color:red" %)**Red led**(%%) will solid on for 5 seconds. Means PS-LB is in Deep Sleep Mode.
213 213  
214 214  
221 +
215 215  == 1.9 Pin Mapping ==
216 216  
217 217  
... ... @@ -306,8 +306,18 @@
306 306  After join success, it will start to upload messages to TTN and you can see the messages in the panel.
307 307  
308 308  
316 +
309 309  == 2.3 ​Uplink Payload ==
310 310  
319 +
320 +Uplink payloads have two types:
321 +
322 +* Distance Value: Use FPORT=2
323 +* Other control commands: Use other FPORT fields.
324 +
325 +The application server should parse the correct value based on FPORT settings.
326 +
327 +
311 311  === 2.3.1 Device Status, FPORT~=5 ===
312 312  
313 313  
... ... @@ -389,7 +389,7 @@
389 389  |(% style="width:97px" %)(((
390 390  **Size(bytes)**
391 391  )))|(% style="width:48px" %)**2**|(% style="width:71px" %)**2**|(% style="width:98px" %)**2**|(% style="width:73px" %)**2**|(% style="width:122px" %)**1**
392 -|(% style="width:97px" %)Value|(% style="width:48px" %)[[BAT>>||anchor="H2.3.4BatteryInfo"]]|(% style="width:71px" %)[[Probe Model>>||anchor="H2.3.5ProbeModel"]]|(% style="width:98px" %)[[0 ~~~~ 20mA value>>||anchor="H2.3.607E20mAvalue28IDC_IN29"]]|(% style="width:73px" %)[[0 ~~~~ 30v value>>||anchor="H2.3.707E30Vvalue28pinVDC_IN29"]]|(% style="width:122px" %)[[IN1 &IN2 Interrupt  flag>>||anchor="H2.3.8IN126IN226INTpin"]]
409 +|(% style="width:97px" %)Value|(% style="width:48px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:71px" %)[[Probe Model>>||anchor="H2.3.4ProbeModel"]]|(% style="width:98px" %)[[0 ~~~~ 20mA value>>||anchor="H2.3.507E20mAvalue28IDC_IN29"]]|(% style="width:73px" %)[[0 ~~~~ 30v value>>||anchor="H2.3.607E30Vvalue28pinVDC_IN29"]]|(% style="width:122px" %)[[IN1 &IN2 Interrupt  flag>>||anchor="H2.3.7IN126IN226INTpin"]]
393 393  
394 394  [[image:1675144608950-310.png]]
395 395  
... ... @@ -407,24 +407,23 @@
407 407  === 2.3.4 Probe Model ===
408 408  
409 409  
410 -PS-LB has different kind of probe, 4~~20mA represent the full scale of the measuring range. So a 12mA output means different meaning for different probe. 
427 +PS-LB has different kind of probe, 0~~20mA represent the full scale of the measuring range. So a 15mA output means different meaning for different probe. 
411 411  
412 412  
413 413  For example.
414 414  
415 415  (% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
416 -|**Part Number**|**Probe Used**|**4~~20mA scale**|**Example: 12mA meaning**
417 -|PS-LB-I3|immersion type with 3 meters cable|0~~3 meters|1.5 meters pure water
418 -|PS-LB-I5|immersion type with 5 meters cable|0~~5 meters|2.5 meters pure water
419 -|PS-LB-T20-B|T20 threaded probe|0~~1MPa|0.5MPa air / gas or water pressure
433 +|(% style="width:111px" %)**Part Number**|(% style="width:158px" %)**Probe Used**|**0~~20mA scale**|**Example: 10mA meaning**
434 +|(% style="width:111px" %)PS-LB-I3|(% style="width:158px" %)immersion type with 3 meters cable|0~~3 meters|1.5 meters pure water
435 +|(% style="width:111px" %)PS-LB-I5|(% style="width:158px" %)immersion type with 5 meters cable|0~~5 meters|2.5 meters pure water
420 420  
421 -The probe model field provides the convenient for server to identical how it should parse the 4~~20mA sensor value and get the correct value.
437 +The probe model field provides the convenient for server to identical how it should parse the 0~~20mA sensor value and get the correct value.
422 422  
423 423  
424 424  === 2.3.5 0~~20mA value (IDC_IN) ===
425 425  
426 426  
427 -The output value from **Pressure Probe**, use together with Probe Model to get the pressure value or water level.
443 +The output value from Pressure Probe, use together with Probe Model to get the pressure value or water level.
428 428  
429 429  (% style="color:#037691" %)**Example**:
430 430  
... ... @@ -431,11 +431,6 @@
431 431  27AE(H) = 10158 (D)/1000 = 10.158mA.
432 432  
433 433  
434 -Instead of pressure probe, User can also connect a general 4~~20mA in this port to support different types of 4~~20mA sensors. below is the connection example:
435 -
436 -[[image:image-20230225154759-1.png||height="408" width="741"]]
437 -
438 -
439 439  === 2.3.6 0~~30V value ( pin VDC_IN) ===
440 440  
441 441  
... ... @@ -469,27 +469,9 @@
469 469  0x01: Interrupt Uplink Packet.
470 470  
471 471  
472 -=== (% id="cke_bm_109176S" style="display:none" %) (%%)2.3.8 Sensor value, FPORT~=7 ===
483 +=== 2.3.8 ​Decode payload in The Things Network ===
473 473  
474 474  
475 -(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:508.222px" %)
476 -|(% style="width:94px" %)(((
477 -**Size(bytes)**
478 -)))|(% style="width:43px" %)2|(% style="width:367px" %)n
479 -|(% style="width:94px" %)**Value**|(% style="width:43px" %)[[BAT>>||anchor="H2.3.4BatteryInfo"]]|(% style="width:367px" %)(((
480 -Voltage value, each 2 bytes is a set of voltage values.
481 -)))
482 -
483 -[[image:image-20230220171300-1.png||height="207" width="863"]]
484 -
485 -Multiple sets of data collected are displayed in this form：
486 -
487 -[voltage value1], [voltage value2], [voltage value3],…[voltage value n/2]
488 -
489 -
490 -=== 2.3.9 ​Decode payload in The Things Network ===
491 -
492 -
493 493  While using TTN network, you can add the payload format to decode the payload.
494 494  
495 495  
... ... @@ -567,36 +567,35 @@
567 567  [[https:~~/~~/www.dropbox.com/sh/gf1glloczbzz19h/AABbuYI4WY6VdAmpXo6o1V2Ka?dl=0>>url:https://www.dropbox.com/sh/gf1glloczbzz19h/AABbuYI4WY6VdAmpXo6o1V2Ka?dl=0]]
568 568  
569 569  
570 -= 3. Configure PS-LB =
571 571  
572 -== 3.1 Configure Methods ==
564 += 3. Configure PS-LB via AT Command or LoRaWAN Downlink =
573 573  
574 -PS-LB-NA supports below configure method:
575 575  
576 -* AT Command via Bluetooth Connection (**Recommand Way**): [[BLE Configure Instruction>>url:http://wiki.dragino.com/xwiki/bin/view/Main/BLE%20Bluetooth%20Remote%20Configure/]].
577 -* AT Command via UART Connection : See [[FAQ>>url:http://wiki.dragino.com/xwiki/bin/view/Main/User%20Manual%20for%20LoRaWAN%20End%20Nodes/D20-LBD22-LBD23-LB_LoRaWAN_Temperature_Sensor_User_Manual/#H7.FAQ]].
578 -* LoRaWAN Downlink.  Instruction for different platforms: See [[IoT LoRaWAN Server>>url:http://wiki.dragino.com/xwiki/bin/view/Main/]] section.
567 +Use can configure PS-LB via AT Command or LoRaWAN Downlink.
579 579  
569 +* AT Command Connection: See [[FAQ>>||anchor="H7.FAQ"]].
570 +* LoRaWAN Downlink instruction for different platforms: See [[IoT LoRaWAN Server>>http://wiki.dragino.com/xwiki/bin/view/Main/]] section.
580 580  
581 -== 3.2 General Commands ==
572 +There are two kinds of commands to configure PS-LB, they are:
582 582  
574 +* (% style="color:#037691" %)**General Commands**
575 +
583 583  These commands are to configure:
584 584  
585 585  * General system settings like: uplink interval.
586 586  * LoRaWAN protocol & radio related command.
587 587  
588 -They are same for all Dragino Devices which support DLWS-005 LoRaWAN Stack. These commands can be found on the wiki:
581 +They are same for all Dragino Device which support DLWS-005 LoRaWAN Stack. These commands can be found on the wiki:
589 589  
590 -[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/]]
583 +[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/>>http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/]]
591 591  
592 592  
586 +* (% style="color:#037691" %)**Commands special design for PS-LB**
593 593  
594 -== 3.3 Commands special design for PS-LB ==
595 -
596 596  These commands only valid for PS-LB, as below:
597 597  
598 598  
599 -=== 3.3.1 Set Transmit Interval Time ===
591 +== 3.1 Set Transmit Interval Time ==
600 600  
601 601  
602 602  Feature: Change LoRaWAN End Node Transmit Interval.
... ... @@ -625,9 +625,10 @@
625 625  * Example 2: Downlink Payload: 0100003C  ~/~/  Set Transmit Interval (TDC) = 60 seconds
626 626  
627 627  
628 -=== 3.3.2 Set Interrupt Mode ===
629 629  
621 +== 3.2 Set Interrupt Mode ==
630 630  
623 +
631 631  Feature, Set Interrupt mode for GPIO_EXIT.
632 632  
633 633  (% style="color:blue" %)**AT Command: AT+INTMOD**
... ... @@ -637,14 +637,14 @@
637 637  |(% style="width:154px" %)AT+INTMOD=?|(% style="width:196px" %)Show current interrupt mode|(% style="width:157px" %)(((
638 638  0
639 639  OK
640 -the mode is 0 =Disable Interrupt
633 +the mode is 0 = No interruption
641 641  )))
642 642  |(% style="width:154px" %)AT+INTMOD=2|(% style="width:196px" %)(((
643 643  Set Transmit Interval
644 -0. (Disable Interrupt),
645 -~1. (Trigger by rising and falling edge)
646 -2. (Trigger by falling edge)
647 -3. (Trigger by rising edge)
637 +~1. (Disable Interrupt),
638 +2. (Trigger by rising and falling edge)
639 +3. (Trigger by falling edge)
640 +4. (Trigger by rising edge)
648 648  )))|(% style="width:157px" %)OK
649 649  
650 650  (% style="color:blue" %)**Downlink Command: 0x06**
... ... @@ -657,9 +657,10 @@
657 657  * Example 2: Downlink Payload: 06000003  ~/~/  Set the interrupt mode to rising edge trigger
658 658  
659 659  
660 -=== 3.3.3 Set the output time ===
661 661  
654 +== 3.3 Set the output time ==
662 662  
656 +
663 663  Feature, Control the output 3V3 , 5V or 12V.
664 664  
665 665  (% style="color:blue" %)**AT Command: AT+3V3T**
... ... @@ -681,6 +681,7 @@
681 681  OK
682 682  )))
683 683  
678 +
684 684  (% style="color:blue" %)**AT Command: AT+5VT**
685 685  
686 686  (% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:470px" %)
... ... @@ -700,6 +700,7 @@
700 700  OK
701 701  )))
702 702  
698 +
703 703  (% style="color:blue" %)**AT Command: AT+12VT**
704 704  
705 705  (% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:443px" %)
... ... @@ -713,6 +713,7 @@
713 713  OK
714 714  )))
715 715  
712 +
716 716  (% style="color:blue" %)**Downlink Command: 0x07**
717 717  
718 718  Format: Command Code (0x07) followed by 3 bytes.
... ... @@ -727,113 +727,136 @@
727 727  * Example 6: Downlink Payload: 07030000  **~-~-->**  AT+12VT=0
728 728  
729 729  
730 -=== 3.3.4 Set the Probe Model ===
731 731  
728 +== 3.4 Set the Probe Model ==
732 732  
733 -Users need to configure this parameter according to the type of external probe. In this way, the server can decode according to this value, and convert the current value output by the sensor into water depth or pressure value.
734 734  
735 -**AT Command: AT** **+PROBE**
731 +(% style="color:blue" %)**AT Command: AT** **+PROBE**
736 736  
737 -AT+PROBE=aabb
733 +(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:448px" %)
734 +|=(% style="width: 154px;" %)**Command Example**|=(% style="width: 204px;" %)**Function**|=(% style="width: 85px;" %)**Response**
735 +|(% style="width:154px" %)AT +PROBE =?|(% style="width:204px" %)Get or Set the probe model.|(% style="width:85px" %)(((
736 +0
737 +OK
738 +)))
739 +|(% style="width:154px" %)AT +PROBE =0003|(% style="width:204px" %)Set water depth sensor mode, 3m type.|(% style="width:85px" %)OK
740 +|(% style="width:154px" %)AT +PROBE =0101|(% style="width:204px" %)Set pressure transmitters mode, first type.|(% style="width:85px" %)(((
741 +OK
742 +)))
743 +|(% style="width:154px" %)AT +PROBE =0000|(% style="width:204px" %)Initial state, no settings.|(% style="width:85px" %)(((
744 +OK
745 +)))
738 738  
739 -When aa=00, it is the water depth mode, and the current is converted into the water depth value; bb is the probe at a depth of several meters.
747 +(% style="color:blue" %)**Downlink Command: 0x08**
740 740  
741 -When aa=01, it is the pressure mode, which converts the current into a pressure value;
749 +Format: Command Code (0x08) followed by 2 bytes.
742 742  
743 -bb represents which type of pressure sensor it is.
751 +* Example 1: Downlink Payload: 080003  **~-~-->**  AT+PROBE=0003
752 +* Example 2: Downlink Payload: 080101  **~-~-->**  AT+PROBE=0101
744 744  
745 -(A->01,B->02,C->03,D->04,E->05,F->06,G->07,H->08,I->09,J->0A,K->0B,L->0C)
746 746  
747 -(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
748 -|**Command Example**|**Function**|**Response**
749 -|AT +PROBE =?|Get or Set the probe model.|0
750 -OK
751 -|AT +PROBE =0003|Set water depth sensor mode, 3m type.|OK
752 -|(((
753 -AT +PROBE =000A
754 754  
755 -
756 -)))|Set water depth sensor mode, 10m type.|OK
757 -|AT +PROBE =0101|Set pressure transmitters mode, first type(A).|OK
758 -|AT +PROBE =0000|Initial state, no settings.|OK
756 += 4. Battery & how to replace =
759 759  
760 -**Downlink Command: 0x08**
758 +== 4.1 Battery Type ==
761 761  
762 -Format: Command Code (0x08) followed by 2 bytes.
763 763  
764 -* Example 1: Downlink Payload: 080003  **~-~-->**  AT+PROBE=0003
765 -* Example 2: Downlink Payload: 080101  **~-~-->**  AT+PROBE=0101
761 +PS-LB is equipped with a [[8500mAH ER26500 Li-SOCI2 battery>>https://www.dropbox.com/sh/w9l2oa3ytpculph/AAAPtt-apH4lYfCj-2Y6lHvQa?dl=0]]. The battery is un-rechargeable battery with low discharge rate targeting for 8~~10 years use. This type of battery is commonly used in IoT target for long-term running, such as water meter.
766 766  
763 +The discharge curve is not linear so can’t simply use percentage to show the battery level. Below is the battery performance.
767 767  
768 -=== 3.3.5 Multiple collections are one uplink（Since firmware V1.1） ===
765 +[[image:1675146710956-626.png]]
769 769  
770 770  
771 -Added AT+STDC command to collect the voltage of VDC_INPUT multiple times and upload it at one time.
768 +Minimum Working Voltage for the PS-LB:
772 772  
773 -(% style="color:blue" %)**AT Command: AT** **+STDC**
770 +PS-LB:  2.45v ~~ 3.6v
774 774  
775 -AT+STDC=aa,bb,bb
776 776  
777 -(% style="color:#037691" %)**aa:**(%%)
778 -**0:** means disable this function and use TDC to send packets.
779 -**1:** means enable this function, use the method of multiple acquisitions to send packets.
780 -(% style="color:#037691" %)**bb:**(%%) Each collection interval (s), the value is 1~~65535
781 -(% style="color:#037691" %)**cc:**(%%)** **the number of collection times, the value is 1~~120
773 +== 4.2 Replace Battery ==
782 782  
783 -(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
784 -|**Command Example**|**Function**|**Response**
785 -|AT+STDC=?|Get the mode of multiple acquisitions and one uplink.|1,10,18
786 -OK
787 -|AT+STDC=1,10,18|Set the mode of multiple acquisitions and one uplink, collect once every 10 seconds, and report after 18 times.|(((
788 -Attention:Take effect after ATZ
789 789  
790 -OK
791 -)))
792 -|AT+STDC=0, 0,0|(((
793 -Use the TDC interval to send packets.(default)
776 +Any battery with range 2.45 ~~ 3.6v can be a replacement. We recommend to use Li-SOCl2 Battery.
794 794  
795 -
796 -)))|(((
797 -Attention:Take effect after ATZ
778 +And make sure the positive and negative pins match.
798 798  
799 -OK
800 -)))
801 801  
802 -(% style="color:blue" %)**Downlink Command: 0xAE**
781 +== 4.3 Power Consumption Analyze ==
803 803  
804 -Format: Command Code (0x08) followed by 5 bytes.
805 805  
806 -* Example 1: Downlink Payload: AE 01 02 58 12** ~-~-->**  AT+STDC=1,600,18
784 +Dragino Battery powered product are all runs in Low Power mode. We have an update battery calculator which base on the measurement of the real device. User can use this calculator to check the battery life and calculate the battery life if want to use different transmit interval.
807 807  
786 +Instruction to use as below:
808 808  
809 -= 4. Battery & Power Consumption =
788 +(% style="color:blue" %)**Step 1:**(%%) Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from: [[https:~~/~~/www.dropbox.com/sh/zwex6i331j5oeq2/AACIMf9f_v2qsJ39CuMQ5Py_a?dl=0>>https://www.dropbox.com/sh/zwex6i331j5oeq2/AACIMf9f_v2qsJ39CuMQ5Py_a?dl=0]]
810 810  
811 -PS-LB-NA uses ER26500 + SPC1520 battery pack. See below link for detail information about the battery info and how to replace.
790 +(% style="color:blue" %)**Step 2:**(%%) Open it and choose
812 812  
813 - [[**Battery Info & Power Consumption Analyze**>>url:http://wiki.dragino.com/xwiki/bin/view/Main/How%20to%20calculate%20the%20battery%20life%20of%20Dragino%20sensors%3F/]] .
792 +* Product Model
793 +* Uplink Interval
794 +* Working Mode
814 814  
796 +And the Life expectation in difference case will be shown on the right.
815 815  
816 -= 5. OTA firmware update =
798 +[[image:1675146895108-304.png]]
817 817  
818 818  
801 +The battery related documents as below:
802 +
803 +* [[Battery Dimension>>https://www.dropbox.com/s/ox5g9njwjle7aw3/LSN50-Battery-Dimension.pdf?dl=0]],
804 +* [[Lithium-Thionyl Chloride Battery datasheet, Tech Spec>>https://www.dropbox.com/sh/d4oyfnp8o94180o/AABQewCNSh5GPeQH86UxRgQQa?dl=0]]
805 +* [[Lithium-ion Battery-Capacitor datasheet>>https://www.dropbox.com/s/791gjes2lcbfi1p/SPC_1520_datasheet.jpg?dl=0]], [[Tech Spec>>https://www.dropbox.com/s/4pkepr9qqqvtzf2/SPC1520%20Technical%20Specification20171123.pdf?dl=0]]
806 +
807 +[[image:image-20230131145708-3.png]]
808 +
809 +
810 +=== 4.3.1 ​Battery Note ===
811 +
812 +
813 +The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to transmit LoRa, then the battery life may be decreased.
814 +
815 +
816 +=== 4.3.2 Replace the battery ===
817 +
818 +
819 +You can change the battery in the PS-LB.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won't be voltage drop between battery and main board.
820 +
821 +The default battery pack of PS-LB includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
822 +
823 +
824 += 5. Remote Configure device =
825 +
826 +== 5.1 Connect via BLE ==
827 +
828 +
829 +Please see this instruction for how to configure via BLE: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/BLE%20Bluetooth%20Remote%20Configure/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/BLE%20Bluetooth%20Remote%20Configure/]]
830 +
831 +
832 +== 5.2 AT Command Set ==
833 +
834 +
835 +
836 += 6. OTA firmware update =
837 +
838 +
819 819  Please see this link for how to do OTA firmware update: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/]]
820 820  
821 821  
822 -= 6. FAQ =
842 += 7. FAQ =
823 823  
824 -== 6.1 How to use AT Command via UART to access device? ==
844 +== 7.1 How to use AT Command to access device? ==
825 825  
826 826  
827 827  See: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware>>url:http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]
828 828  
829 829  
830 -== 6.2 How to update firmware via UART port? ==
850 +== 7.2 How to update firmware via UART port? ==
831 831  
832 832  
833 833  See: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware>>url:http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]
834 834  
835 835  
836 -== 6.3 How to change the LoRa Frequency Bands/Region? ==
856 +== 7.3 How to change the LoRa Frequency Bands/Region? ==
837 837  
838 838  
839 839  You can follow the instructions for [[how to upgrade image>>doc:Main.Firmware Upgrade Instruction for STM32 base products.WebHome]].
... ... @@ -840,13 +840,13 @@
840 840  When downloading the images, choose the required image file for download. ​
841 841  
842 842  
843 -= 7. Order Info =
863 += 8. Order Info =
844 844  
845 845  
846 846  [[image:image-20230131153105-4.png]]
847 847  
848 848  
849 -= 8. ​Packing Info =
869 += 9. ​Packing Info =
850 850  
851 851  
852 852  (% style="color:#037691" %)**Package Includes**:
... ... @@ -861,11 +861,14 @@
861 861  * Weight / pcs : g
862 862  
863 863  
864 -= 9. Support =
865 865  
885 += 10. Support =
866 866  
887 +
867 867  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
868 868  
869 869  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]
870 870  
892 +
893 +
871 871  
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