Last modified by Xiaoling on 2025/04/27 10:31
<
From version < 42.22 >
edited by Xiaoling
on 2023/01/31 16:28
To version < 36.1 >
edited by Xiaoling
on 2023/01/31 14:04
>
Change comment: Uploaded new attachment "1675145060812-420.png", version {1}

Summary

Details

Page properties
Content
... ... @@ -4,7 +4,6 @@
4 4  
5 5  **Table of Contents：**
6 6  
7 -{{toc/}}
8 8  
9 9  
10 10  
... ... @@ -11,20 +11,28 @@
11 11  
12 12  
13 13  
13 +
14 +
15 +
16 +
17 +
18 +
19 +
20 +
14 14  = 1. Introduction =
15 15  
16 16  == 1.1 What is LoRaWAN Pressure Sensor ==
17 17  
18 18  
19 -The Dragino PS-LB series sensors are (% style="color:blue" %)**LoRaWAN Pressure Sensor**(%%) for Internet of Things solution. PS-LB can measure Air, Water pressure and liquid level and upload the sensor data via wireless to LoRaWAN IoT server.
26 +The Dragino PS-LB series sensors are **LoRaWAN Pressure Sensor** for Internet of Things solution. PS-LB can measure Air, Water pressure and liquid level and upload the sensor data via wireless to LoRaWAN IoT server.
20 20  
21 -The PS-LB series sensors include (% style="color:blue" %)**Thread Installation Type**(%%) and (% style="color:blue" %)**Immersion Type**(%%), it supports different pressure range which can be used for different measurement requirement.
28 +The PS-LB series sensors include **Thread Installation Type** and **Immersion Type**, it supports different pressure range which can be used for different measurement requirement.
22 22  
23 23  The LoRa wireless technology used in PS-LB allows device to send data and reach extremely long ranges at low data-rates. It provides ultra-long range spread spectrum communication and high interference immunity whilst minimizing current consumption.
24 24  
25 25  PS-LB supports BLE configure and wireless OTA update which make user easy to use.
26 26  
27 -PS-LB is powered by (% style="color:blue" %)**8500mAh Li-SOCI2 battery**(%%), it is designed for long term use up to 5 years.
34 +PS-LB is powered by **8500mAh Li-SOCI2 battery**, it is designed for long term use up to 5 years.
28 28  
29 29  Each PS-LB is pre-load with a set of unique keys for LoRaWAN registrations, register these keys to local LoRaWAN server and it will auto connect after power on.
30 30  
... ... @@ -48,21 +48,22 @@
48 48  * Downlink to change configure
49 49  * 8500mAh Battery for long term use
50 50  
58 +
51 51  == 1.3 Specification ==
52 52  
53 53  
54 -(% style="color:#037691" %)**Micro Controller:**
62 +**Micro Controller:**
55 55  
56 56  * MCU: 48Mhz ARM
57 57  * Flash: 256KB
58 58  * RAM: 64KB
59 59  
60 -(% style="color:#037691" %)**Common DC Characteristics:**
68 +**Common DC Characteristics:**
61 61  
62 62  * Supply Voltage: 2.5v ~~ 3.6v
63 63  * Operating Temperature: -40 ~~ 85°C
64 64  
65 -(% style="color:#037691" %)**LoRa Spec:**
73 +**LoRa Spec:**
66 66  
67 67  * Frequency Range,  Band 1 (HF): 862 ~~ 1020 Mhz
68 68  * Max +22 dBm constant RF output vs.
... ... @@ -69,19 +69,19 @@
69 69  * RX sensitivity: down to -139 dBm.
70 70  * Excellent blocking immunity
71 71  
72 -(% style="color:#037691" %)**Current Input Measuring :**
80 +**Current Input Measuring :**
73 73  
74 74  * Range: 0 ~~ 20mA
75 75  * Accuracy: 0.02mA
76 76  * Resolution: 0.001mA
77 77  
78 -(% style="color:#037691" %)**Voltage Input Measuring:**
86 +**Voltage Input Measuring:**
79 79  
80 80  * Range: 0 ~~ 30v
81 81  * Accuracy: 0.02v
82 82  * Resolution: 0.001v
83 83  
84 -(% style="color:#037691" %)**Battery:**
92 +**Battery:**
85 85  
86 86  * Li/SOCI2 un-chargeable battery
87 87  * Capacity: 8500mAh
... ... @@ -89,11 +89,12 @@
89 89  * Max continuously current: 130mA
90 90  * Max boost current: 2A, 1 second
91 91  
92 -(% style="color:#037691" %)**Power Consumption**
100 +**Power Consumption**
93 93  
94 94  * Sleep Mode: 5uA @ 3.3v
95 95  * LoRa Transmit Mode: 125mA @ 20dBm, 82mA @ 14dBm
96 96  
105 +
97 97  == 1.4 Probe Types ==
98 98  
99 99  === 1.4.1 Thread Installation Type ===
... ... @@ -112,6 +112,7 @@
112 112  * Operating temperature: -20℃~~60℃
113 113  * Connector Type: Various Types, see order info
114 114  
124 +
115 115  === 1.4.2 Immersion Type ===
116 116  
117 117  
... ... @@ -128,6 +128,7 @@
128 128  * Operating temperature: -40℃~~85℃
129 129  * Material: 316 stainless steels
130 130  
141 +
131 131  == 1.5 Probe Dimension ==
132 132  
133 133  
... ... @@ -138,7 +138,7 @@
138 138  === 1.6.1 Thread Installation Type ===
139 139  
140 140  
141 -(% style="color:blue" %)**Application:**
152 +**Application:**
142 142  
143 143  * Hydraulic Pressure
144 144  * Petrochemical Industry
... ... @@ -156,7 +156,7 @@
156 156  === 1.6.2 Immersion Type ===
157 157  
158 158  
159 -(% style="color:blue" %)**Application:**
170 +**Application:**
160 160  
161 161  Liquid & Water Pressure / Level detect.
162 162  
... ... @@ -175,9 +175,9 @@
175 175  == 1.7 Sleep mode and working mode ==
176 176  
177 177  
178 -(% style="color:blue" %)**Deep Sleep Mode: **(%%)Sensor doesn't have any LoRaWAN activate. This mode is used for storage and shipping to save battery life.
189 +**Deep Sleep Mode: **Sensor doesn't have any LoRaWAN activate. This mode is used for storage and shipping to save battery life.
179 179  
180 -(% style="color:blue" %)**Working Mode:** (%%)In this mode, Sensor will work as LoRaWAN Sensor to Join LoRaWAN network and send out sensor data to server. Between each sampling/tx/rx periodically, sensor will be in IDLE mode), in IDLE mode, sensor has the same power consumption as Deep Sleep mode.
191 +**Working Mode:** In this mode, Sensor will work as LoRaWAN Sensor to Join LoRaWAN network and send out sensor data to server. Between each sampling/tx/rx periodically, sensor will be in IDLE mode), in IDLE mode, sensor has the same power consumption as Deep Sleep mode.
181 181  
182 182  
183 183  == 1.8 Button & LEDs ==
... ... @@ -187,21 +187,23 @@
187 187  
188 188  
189 189  (% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
190 -|=(% style="width: 150px;" %)**Behavior on ACT**|=(% style="width: 90px;" %)**Function**|=**Action**
191 -|(% style="width:260px" %)Pressing ACT between 1s < time < 3s|(% style="width:100px" %)Send an uplink|(((
192 -If sensor is already Joined to LoRaWAN network, sensor will send an uplink packet, (% style="color:blue" %)**blue led** (%%)will blink once.
201 +|(% style="width:138px" %)**Behavior on ACT**|(% style="width:100px" %)**Function**|**Action**
202 +|(% style="width:138px" %)Pressing ACT between 1s < time < 3s|(% style="width:100px" %)Send an uplink|(((
203 +If sensor is already Joined to LoRaWAN network, sensor will send an uplink packet, **blue led** will blink once.
193 193  
194 194  Meanwhile, BLE module will be active and user can connect via BLE to configure device.
195 195  )))
196 196  |(% style="width:138px" %)Pressing ACT for more than 3s|(% style="width:100px" %)Active Device|(((
197 -(% style="color:green" %)**Green led**(%%) will fast blink 5 times, device will enter (% style="color:#037691" %)**OTA mode**(%%) for 3 seconds. And then start to JOIN LoRaWAN network.
208 +**Green led** will fast blink 5 times, device will enter **OTA mode** for 3 seconds. And then start to JOIN LoRaWAN network.
198 198  
199 -(% style="color:green" %)**Green led**(%%) will solidly turn on for 5 seconds after joined in network.
210 +**Green led** will solidly turn on for 5 seconds after joined in network.
200 200  
201 201  Once sensor is active, BLE module will be active and user can connect via BLE to configure device, no matter if device join or not join LoRaWAN network.
202 202  )))
203 203  |(% style="width:138px" %)Fast press ACT 5 times.|(% style="width:100px" %)Deactivate Device|red led will solid on for 5 seconds. Means PS-LB is in Deep Sleep Mode.
204 204  
216 +
217 +
205 205  == 1.9 Pin Mapping ==
206 206  
207 207  
... ... @@ -242,7 +242,7 @@
242 242  == 2.1 How it works ==
243 243  
244 244  
245 -The PS-LB is configured as (% style="color:#037691" %)**LoRaWAN OTAA Class A**(%%) mode by default. It has OTAA keys to join LoRaWAN network. To connect a local LoRaWAN network, you need to input the OTAA keys in the LoRaWAN IoT server and activate the PS-LB. It will automatically join the network via OTAA and start to send the sensor value. The default uplink interval is 20 minutes.
258 +The PS-LB is configured as **LoRaWAN OTAA Class A** mode by default. It has OTAA keys to join LoRaWAN network. To connect a local LoRaWAN network, you need to input the OTAA keys in the LoRaWAN IoT server and activate the PS-LB. It will automatically join the network via OTAA and start to send the sensor value. The default uplink interval is 20 minutes.
246 246  
247 247  
248 248  
... ... @@ -258,7 +258,7 @@
258 258  The LPS8V2 is already set to connected to [[TTN network >>url:https://console.cloud.thethings.network/]], so what we need to now is configure the TTN server.
259 259  
260 260  
261 -(% style="color:blue" %)**Step 1:**(%%) Create a device in TTN with the OTAA keys from PS-LB.
274 +**Step 1**: Create a device in TTN with the OTAA keys from PS-LB.
262 262  
263 263  Each PS-LB is shipped with a sticker with the default device EUI as below:
264 264  
... ... @@ -269,32 +269,32 @@
269 269  You can enter this key in the LoRaWAN Server portal. Below is TTN screen shot:
270 270  
271 271  
272 -(% style="color:blue" %)**Register the device**
285 +**Register the device**
273 273  
274 274  [[image:1675144099263-405.png]]
275 275  
276 276  
277 -(% style="color:blue" %)**Add APP EUI and DEV EUI**
290 +**Add APP EUI and DEV EUI**
278 278  
279 279  [[image:1675144117571-832.png]]
280 280  
281 281  
282 -(% style="color:blue" %)**Add APP EUI in the application**
295 +**Add APP EUI in the application**
283 283  
284 284  
285 285  [[image:1675144143021-195.png]]
286 286  
287 287  
288 -(% style="color:blue" %)**Add APP KEY**
301 +**Add APP KEY**
289 289  
290 290  [[image:1675144157838-392.png]]
291 291  
292 -(% style="color:blue" %)**Step 2:**(%%) Activate on PS-LB
305 +**Step 2**: Activate on PS-LB
293 293  
294 294  
295 295  Press the button for 5 seconds to activate the PS-LB.
296 296  
297 -(% style="color:green" %)**Green led**(%%) will fast blink 5 times, device will enter (% style="color:blue" %)**OTA mode**(%%) for 3 seconds. And then start to JOIN LoRaWAN network. (% style="color:green" %)**Green led**(%%) will solidly turn on for 5 seconds after joined in network.
310 +**Green led** will fast blink 5 times, device will enter **OTA mode** for 3 seconds. And then start to JOIN LoRaWAN network. **Green led** will solidly turn on for 5 seconds after joined in network.
298 298  
299 299  After join success, it will start to upload messages to TTN and you can see the messages in the panel.
300 300  
... ... @@ -329,11 +329,11 @@
329 329  [[image:1675144504430-490.png]]
330 330  
331 331  
332 -(% style="color:#037691" %)**Sensor Model**(%%): For PS-LB, this value is 0x16
345 +**Sensor Model**: For PS-LB, this value is 0x16
333 333  
334 -(% style="color:#037691" %)**Firmware Version**(%%): 0x0100, Means: v1.0.0 version
347 +**Firmware Version**: 0x0100, Means: v1.0.0 version
335 335  
336 -(% style="color:#037691" %)**Frequency Band**:
349 +**Frequency Band**:
337 337  
338 338  *0x01: EU868
339 339  
... ... @@ -364,7 +364,7 @@
364 364  *0x0e: MA869
365 365  
366 366  
367 -(% style="color:#037691" %)**Sub-Band**:
380 +**Sub-Band**:
368 368  
369 369  AU915 and US915:value 0x00 ~~ 0x08
370 370  
... ... @@ -373,7 +373,7 @@
373 373  Other Bands: Always 0x00
374 374  
375 375  
376 -(% style="color:#037691" %)**Battery Info**:
389 +**Battery Info**:
377 377  
378 378  Check the battery voltage.
379 379  
... ... @@ -382,7 +382,7 @@
382 382  Ex2: 0x0B49 = 2889mV
383 383  
384 384  
385 -=== 2.3.2 Sensor value, FPORT~=2 ===
398 +=== 1.3.2 Sensor value, FPORT~=2 ===
386 386  
387 387  
388 388  Uplink payload includes in total 9 bytes.
... ... @@ -389,18 +389,25 @@
389 389  
390 390  
391 391  (% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
392 -|(% style="width:97px" %)(((
393 -**Size(bytes)**
394 -)))|(% style="width:48px" %)**2**|(% style="width:58px" %)**2**|**2**|**2**|**1**
395 -|(% style="width:97px" %)**Value**|(% style="width:48px" %)[[BAT>>||anchor="H2.3.3BatteryInfo"]]|(% style="width:58px" %)[[Probe Model>>||anchor="H2.3.4ProbeModel"]]|[[0 ~~~~ 20mA value>>||anchor="H2.3.507E20mAvalue28IDC_IN29"]]|[[0 ~~~~ 30v value>>||anchor="H2.3.607E30Vvalue28pinVDC_IN29"]]|[[IN1 &IN2 Interrupt  flag>>||anchor="H2.3.7IN126IN226INTpin"]]
405 +|(((
406 +**Size**
396 396  
397 -[[image:1675144608950-310.png]]
408 +**(bytes)**
409 +)))|**2**|**2**|**2**|**2**|**1**
410 +|**Value**|[[BAT>>path:#bat]]|[[Probe Model>>path:#Probe_Model]]|0 ~~ 20mA value|[[0 ~~~~ 30v value>>path:#Voltage_30v]]|[[IN1 &IN2 Interrupt  flag>>path:#Int_pin]]
398 398  
399 399  
400 400  
401 -=== 2.3.3 Battery Info ===
402 402  
403 403  
416 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image020.png]]
417 +
418 +
419 +
420 +1.
421 +11.
422 +111. Battery Info
423 +
404 404  Check the battery voltage for PS-LB.
405 405  
406 406  Ex1: 0x0B45 = 2885mV
... ... @@ -408,141 +408,175 @@
408 408  Ex2: 0x0B49 = 2889mV
409 409  
410 410  
411 -=== 2.3.4 Probe Model ===
431 +1.
432 +11.
433 +111. Probe Model
412 412  
413 -
414 414  PS-LB has different kind of probe, 0~~20mA represent the full scale of the measuring range. So a 15mA output means different meaning for different probe. 
415 415  
416 416  
417 417  For example.
418 418  
419 -(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
420 -|(% style="width:111px" %)**Part Number**|(% style="width:158px" %)**Probe Used**|**0~~20mA scale**|**Example: 10mA meaning**
421 -|(% style="width:111px" %)PS-LB-I3|(% style="width:158px" %)immersion type with 3 meters cable|0~~3 meters|1.5 meters pure water
422 -|(% style="width:111px" %)PS-LB-I5|(% style="width:158px" %)immersion type with 5 meters cable|0~~5 meters|2.5 meters pure water
440 +|**Part Number**|**Probe Used**|**0~~20mA scale**|**Example: 10mA meaning**
441 +|PS-LB-I3|immersion type with 3 meters cable|0~~3 meters|1.5 meters pure water
442 +|PS-LB-I5|immersion type with 5 meters cable|0~~5 meters|2.5 meters pure water
423 423  
424 424  The probe model field provides the convenient for server to identical how it should parse the 0~~20mA sensor value and get the correct value.
425 425  
426 426  
427 -=== 2.3.5 0~~20mA value (IDC_IN) ===
447 +1.
448 +11.
449 +111. 0~~20mA value (IDC_IN)
428 428  
429 -
430 430  The output value from Pressure Probe, use together with Probe Model to get the pressure value or water level.
431 431  
432 -(% style="color:#037691" %)**Example**:
433 433  
454 +**Example**:
455 +
434 434  27AE(H) = 10158 (D)/1000 = 10.158mA.
435 435  
436 436  
437 -=== 2.3.6 0~~30V value ( pin VDC_IN) ===
459 +1.
460 +11.
461 +111. 0~~30V value ( pin VDC_IN)
438 438  
439 -
440 440  Measure the voltage value. The range is 0 to 30V.
441 441  
442 -(% style="color:#037691" %)**Example**:
443 443  
466 +**Example**:
467 +
444 444  138E(H) = 5006(D)/1000= 5.006V
445 445  
446 446  
447 -=== 2.3.7 IN1&IN2&INT pin ===
471 +1.
472 +11.
473 +111. IN1&IN2&INT pin
448 448  
449 -
450 450  IN1 and IN2 are used as digital input pins.
451 451  
452 -(% style="color:#037691" %)**Example**:
477 +**Example**:
453 453  
454 -09 (H): (0x09&0x08)>>3=1    IN1 pin is high level.
479 +09 (H) :(0x09&0x08)>>3=1    IN1 pin is high level.
455 455  
456 -09 (H): (0x09&0x04)>>2=0    IN2 pin is low level.
481 +09 (H) :(0x09&0x04)>>2=0    IN2 pin is low level.
457 457  
458 458  
459 -This data field shows if this packet is generated by (% style="color:blue" %)**Interrupt Pin** (%%)or not. [[Click here>>||anchor="H3.2SetInterruptMode"]] for the hardware and software set up. Note: The Internet Pin is a separate pin in the screw terminal.
460 460  
461 -(% style="color:#037691" %)**Example:**
485 +This data field shows if this packet is generated by **Interrupt Pin** or not. [[Click here>>path:#Int_mod]] for the hardware and software set up. Note: The Internet Pin is a separate pin in the screw terminal.
462 462  
463 -09 (H): (0x09&0x02)>>1=1    The level of the interrupt pin.
464 464  
465 -09 (H): 0x09&0x01=1              0x00: Normal uplink packet.
488 +**Example:**
466 466  
490 +09 (H) : (0x09&0x02)>>1=1    The level of the interrupt pin.
491 +
492 +09 (H) : 0x09&0x01=1              0x00: Normal uplink packet.
493 +
467 467  0x01: Interrupt Uplink Packet.
468 468  
469 469  
470 -=== 2.3.8 ​Decode payload in The Things Network ===
471 471  
472 472  
499 +
500 +
501 +
502 +1.
503 +11.
504 +111. ​Decode payload in The Things Network
505 +
473 473  While using TTN network, you can add the payload format to decode the payload.
474 474  
475 475  
476 -[[image:1675144839454-913.png]]
509 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
477 477  
511 +PS-LB TTN Payload Decoder:
478 478  
479 -PS-LB TTN Payload Decoder: [[https:~~/~~/github.com/dragino/dragino-end-node-decoder>>url:https://github.com/dragino/dragino-end-node-decoder]]
513 +[[https:~~/~~/github.com/dragino/dragino-end-node-decoder>>url:https://github.com/dragino/dragino-end-node-decoder]]
480 480  
481 481  
482 -== 2.4 Uplink Interval ==
516 +1.
517 +11. Uplink Interval
483 483  
519 +The PS-LB by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link:
484 484  
485 -The PS-LB by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H4.1ChangeUplinkInterval>>http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/#H4.1ChangeUplinkInterval||style="background-color: rgb(255, 255, 255);"]]
521 +[[http:~~/~~/wiki.dragino.com/index.php?title=End_Device_AT_Commands_and_Downlink_Commands#Change_Uplink_Interval>>url:http://wiki.dragino.com/index.php?title=End_Device_AT_Commands_and_Downlink_Commands#Change_Uplink_Interval]]
486 486  
487 487  
488 -== 2.5 Show Data in DataCake IoT Server ==
489 489  
525 +1.
526 +11. ​Show Data in DataCake IoT Server
490 490  
491 491  [[DATACAKE>>url:https://datacake.co/]] provides a human friendly interface to show the sensor data, once we have data in TTN, we can use [[DATACAKE>>url:https://datacake.co/]] to connect to TTN and see the data in DATACAKE. Below are the steps:
492 492  
493 493  
494 -(% style="color:blue" %)**Step 1: **(%%)Be sure that your device is programmed and properly connected to the network at this time.
531 +**Step 1**: Be sure that your device is programmed and properly connected to the network at this time.
495 495  
496 -(% style="color:blue" %)**Step 2:**(%%) To configure the Application to forward data to DATACAKE you will need to add integration. To add the DATACAKE integration, perform the following steps:
533 +**Step 2**: To configure the Application to forward data to DATACAKE you will need to add integration. To add the DATACAKE integration, perform the following steps:
497 497  
498 498  
499 -[[image:1675144951092-237.png]]
536 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
500 500  
501 501  
502 -[[image:1675144960452-126.png]]
539 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
503 503  
504 504  
505 -(% style="color:blue" %)**Step 3:**(%%) Create an account or log in Datacake.
542 +Step 3: Create an account or log in Datacake.
506 506  
507 -(% style="color:blue" %)**Step 4:** (%%)Create PS-LB product.
544 +Step 4: Create PS-LB product.
508 508  
509 -[[image:1675145004465-869.png]]
546 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
510 510  
511 511  
512 -[[image:1675145018212-853.png]]
513 513  
550 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
514 514  
515 515  
553 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
516 516  
517 -[[image:1675145029119-717.png]]
518 518  
556 +Step 5: add payload decode
519 519  
520 -(% style="color:blue" %)**Step 5: **(%%)add payload decode
521 521  
522 -[[image:1675145051360-659.png]]
559 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
523 523  
561 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
524 524  
525 -[[image:1675145060812-420.png]]
526 526  
527 527  
528 -
529 529  After added, the sensor data arrive TTN, it will also arrive and show in Datacake.
530 530  
531 531  
532 -[[image:1675145081239-376.png]]
568 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
533 533  
534 534  
535 -== 2.6 Frequency Plans ==
536 536  
537 537  
573 +
574 +
575 +
576 +
577 +
578 +
579 +
580 +
581 +
582 +
583 +
584 +
585 +
586 +1.
587 +11. Frequency Plans
588 +
538 538  The PS-LB uses OTAA mode and below frequency plans by default. If user want to use it with different frequency plan, please refer the AT command sets.
539 539  
540 -[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20Frequency%20Band/>>http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20Frequency%20Band/]]
541 541  
592 +[[https:~~/~~/wiki.dragino.com/index.php?title=End_Device_Frequency_Band>>url:https://wiki.dragino.com/index.php?title=End_Device_Frequency_Band]]
542 542  
543 -== 2.7 ​Firmware Change Log ==
544 544  
545 545  
596 +
597 +1.
598 +11. ​Firmware Change Log
599 +
546 546  **Firmware download link:**
547 547  
548 548  [[https:~~/~~/www.dropbox.com/sh/gf1glloczbzz19h/AABbuYI4WY6VdAmpXo6o1V2Ka?dl=0>>url:https://www.dropbox.com/sh/gf1glloczbzz19h/AABbuYI4WY6VdAmpXo6o1V2Ka?dl=0]]
... ... @@ -549,17 +549,19 @@
549 549  
550 550  
551 551  
552 -= 3. Configure PS-LB via AT Command or LoRaWAN Downlink =
606 +1. Configure PS-LB via AT Command or LoRaWAN Downlink
553 553  
554 -
555 555  Use can configure PS-LB via AT Command or LoRaWAN Downlink.
556 556  
557 -* AT Command Connection: See [[FAQ>>||anchor="H7.FAQ"]].
558 -* LoRaWAN Downlink instruction for different platforms: See [[IoT LoRaWAN Server>>http://wiki.dragino.com/xwiki/bin/view/Main/]] section.
610 +* AT Command Connection: See [[FAQ>>path:#AT_COMMAND]].
611 +* LoRaWAN Downlink instruction for different platforms:
559 559  
613 +[[http:~~/~~/wiki.dragino.com/index.php?title=Main_Page#Use_Note_for_Server>>url:http://wiki.dragino.com/index.php?title=Main_Page#Use_Note_for_Server]]
614 +
615 +
560 560  There are two kinds of commands to configure PS-LB, they are:
561 561  
562 -* (% style="color:#037691" %)**General Commands**.
618 +* **General Commands**.
563 563  
564 564  These commands are to configure:
565 565  
... ... @@ -568,22 +568,21 @@
568 568  
569 569  They are same for all Dragino Device which support DLWS-005 LoRaWAN Stack. These commands can be found on the wiki:
570 570  
571 -[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/>>http://wiki.dragino.com/xwiki/bin/view/Main/End%20Device%20AT%20Commands%20and%20Downlink%20Command/]]
627 +[[http:~~/~~/wiki.dragino.com/index.php?title=End_Device_Downlink_Command>>url:http://wiki.dragino.com/index.php?title=End_Device_Downlink_Command]]
572 572  
573 573  
574 -* (% style="color:#037691" %)**Commands special design for PS-LB**
630 +* **Commands special design for PS-LB**
575 575  
576 576  These commands only valid for PS-LB, as below:
577 577  
578 578  
579 -== 3.1 Set Transmit Interval Time ==
635 +1.
636 +11. Set Transmit Interval Time
580 580  
581 -
582 582  Feature: Change LoRaWAN End Node Transmit Interval.
583 583  
584 -(% style="color:blue" %)**AT Command: AT+TDC**
640 +**AT Command: AT+TDC**
585 585  
586 -(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
587 587  |**Command Example**|**Function**|**Response**
588 588  |AT+TDC=?|Show current transmit Interval|(((
589 589  30000
... ... @@ -598,7 +598,7 @@
598 598  Set transmit interval to 60000ms = 60 seconds
599 599  )))
600 600  
601 -(% style="color:blue" %)**Downlink Command: 0x01**
656 +**Downlink Command: 0x01**
602 602  
603 603  Format: Command Code (0x01) followed by 3 bytes time value.
604 604  
... ... @@ -608,14 +608,13 @@
608 608  * Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds
609 609  
610 610  
611 -== 3.2 Set Interrupt Mode ==
666 +1.
667 +11. Set Interrupt Mode
612 612  
613 -
614 614  Feature, Set Interrupt mode for GPIO_EXIT.
615 615  
616 -(% style="color:blue" %)**AT Command: AT+INTMOD**
671 +**AT Command: AT+INTMOD**
617 617  
618 -(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
619 619  |**Command Example**|**Function**|**Response**
620 620  |AT+INTMOD=?|Show current interrupt mode|(((
621 621  0
... ... @@ -627,16 +627,13 @@
627 627  |AT+INTMOD=2|(((
628 628  Set Transmit Interval
629 629  
630 -~1. (Disable Interrupt),
631 -
632 -2. (Trigger by rising and falling edge),
633 -
634 -3. (Trigger by falling edge)
635 -
636 -4. (Trigger by rising edge)
684 +1. (Disable Interrupt),
685 +1. (Trigger by rising and falling edge),
686 +1. (Trigger by falling edge)
687 +1. (Trigger by rising edge)
637 637  )))|OK
638 638  
639 -(% style="color:blue" %)**Downlink Command: 0x06**
690 +**Downlink Command: 0x06**
640 640  
641 641  Format: Command Code (0x06) followed by 3 bytes.
642 642  
... ... @@ -645,78 +645,75 @@
645 645  * Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode
646 646  * Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger
647 647  
648 -== 3.3 Set the output time ==
699 +1.
700 +11. Set the output time
649 649  
650 -
651 651  Feature, Control the output 3V3 , 5V or 12V.
652 652  
653 -(% style="color:blue" %)**AT Command: AT+3V3T**
704 +**AT Command: AT+3V3T**
654 654  
655 -(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
656 -|(% style="width:156px" %)**Command Example**|(% style="width:236px" %)**Function**|(% style="width:117px" %)**Response**
657 -|(% style="width:156px" %)AT+3V3T=?|(% style="width:236px" %)Show 3V3 open time.|(% style="width:117px" %)(((
706 +|**Command Example**|**Function**|**Response**
707 +|AT+3V3T=?|Show 3V3 open time.|(((
658 658  0
659 659  
660 660  OK
661 661  )))
662 -|(% style="width:156px" %)AT+3V3T=0|(% style="width:236px" %)Normally open 3V3 power supply.|(% style="width:117px" %)(((
712 +|AT+3V3T=0|Normally open 3V3 power supply.|(((
663 663  OK
664 664  
665 665  default setting
666 666  )))
667 -|(% style="width:156px" %)AT+3V3T=1000|(% style="width:236px" %)Close after a delay of 1000 milliseconds.|(% style="width:117px" %)(((
717 +|AT+3V3T=1000|Close after a delay of 1000 milliseconds.|(((
668 668  OK
669 669  
670 670  
671 671  )))
672 -|(% style="width:156px" %)AT+3V3T=65535|(% style="width:236px" %)Normally closed 3V3 power supply.|(% style="width:117px" %)(((
722 +|AT+3V3T=65535|Normally closed 3V3 power supply.|(((
673 673  OK
674 674  
675 675  
676 676  )))
677 677  
678 -(% style="color:blue" %)**AT Command: AT+5VT**
728 +**AT Command: AT+5VT**
679 679  
680 -(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
681 -|(% style="width:158px" %)**Command Example**|(% style="width:232px" %)**Function**|(% style="width:119px" %)**Response**
682 -|(% style="width:158px" %)AT+5VT=?|(% style="width:232px" %)Show 5V open time.|(% style="width:119px" %)(((
730 +|**Command Example**|**Function**|**Response**
731 +|AT+5VT=?|Show 5V open time.|(((
683 683  0
684 684  
685 685  OK
686 686  )))
687 -|(% style="width:158px" %)AT+5VT=0|(% style="width:232px" %)Normally closed 5V power supply.|(% style="width:119px" %)(((
736 +|AT+5VT=0|Normally closed 5V power supply.|(((
688 688  OK
689 689  
690 690  default setting
691 691  )))
692 -|(% style="width:158px" %)AT+5VT=1000|(% style="width:232px" %)Close after a delay of 1000 milliseconds.|(% style="width:119px" %)(((
741 +|AT+5VT=1000|Close after a delay of 1000 milliseconds.|(((
693 693  OK
694 694  
695 695  
696 696  )))
697 -|(% style="width:158px" %)AT+5VT=65535|(% style="width:232px" %)Normally open 5V power supply.|(% style="width:119px" %)(((
746 +|AT+5VT=65535|Normally open 5V power supply.|(((
698 698  OK
699 699  
700 700  
701 701  )))
702 702  
703 -(% style="color:blue" %)**AT Command: AT+12VT**
752 +**AT Command: AT+12VT**
704 704  
705 -(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
706 -|(% style="width:156px" %)**Command Example**|(% style="width:268px" %)**Function**|**Response**
707 -|(% style="width:156px" %)AT+12VT=?|(% style="width:268px" %)Show 12V open time.|(((
754 +|**Command Example**|**Function**|**Response**
755 +|AT+12VT=?|Show 12V open time.|(((
708 708  0
709 709  
710 710  OK
711 711  )))
712 -|(% style="width:156px" %)AT+12VT=0|(% style="width:268px" %)Normally closed 12V power supply.|OK
713 -|(% style="width:156px" %)AT+12VT=500|(% style="width:268px" %)Close after a delay of 500 milliseconds.|(((
760 +|AT+12VT=0|Normally closed 12V power supply.|OK
761 +|AT+12VT=500|Close after a delay of 500 milliseconds.|(((
714 714  OK
715 715  
716 716  
717 717  )))
718 718  
719 -(% style="color:blue" %)**Downlink Command: 0x07**
767 +**Downlink Command: 0x07**
720 720  
721 721  Format: Command Code (0x07) followed by 3 bytes.
722 722  
... ... @@ -729,31 +729,30 @@
729 729  * Example 5: Downlink Payload: 070301F4  -> AT+12VT=500
730 730  * Example 6: Downlink Payload: 07030000  -> AT+12VT=0
731 731  
732 -== 3.4 Set the Probe Model ==
780 +1.
781 +11. Set the Probe Model
733 733  
783 +**AT Command: AT** **+PROBE**
734 734  
735 -(% style="color:blue" %)**AT Command: AT** **+PROBE**
736 -
737 -(% border="1" cellspacing="4" style="background-color:#f7faff; color:black; width:510px" %)
738 -|(% style="width:157px" %)**Command Example**|(% style="width:267px" %)**Function**|**Response**
739 -|(% style="width:157px" %)AT +PROBE =?|(% style="width:267px" %)Get or Set the probe model.|(((
785 +|**Command Example**|**Function**|**Response**
786 +|AT +PROBE =?|Get or Set the probe model.|(((
740 740  0
741 741  
742 742  OK
743 743  )))
744 -|(% style="width:157px" %)AT +PROBE =0003|(% style="width:267px" %)Set water depth sensor mode, 3m type.|OK
745 -|(% style="width:157px" %)AT +PROBE =0101|(% style="width:267px" %)Set pressure transmitters mode, first type.|(((
791 +|AT +PROBE =0003|Set water depth sensor mode, 3m type.|OK
792 +|AT +PROBE =0101|Set pressure transmitters mode, first type.|(((
746 746  OK
747 747  
748 748  
749 749  )))
750 -|(% style="width:157px" %)AT +PROBE =0000|(% style="width:267px" %)Initial state, no settings.|(((
797 +|AT +PROBE =0000|Initial state, no settings.|(((
751 751  OK
752 752  
753 753  
754 754  )))
755 755  
756 -(% style="color:blue" %)**Downlink Command: 0x08**
803 +**Downlink Command: 0x08**
757 757  
758 758  Format: Command Code (0x08) followed by 2 bytes.
759 759  
... ... @@ -760,17 +760,17 @@
760 760  * Example 1: Downlink Payload: 080003  -> AT+PROBE=0003
761 761  * Example 2: Downlink Payload: 080101  -> AT+PROBE=0101
762 762  
763 -= 4. Battery & how to replace =
764 764  
765 -== 4.1 Battery Type ==
766 766  
812 +1. Battery & how to replace
813 +11. Battery Type
767 767  
768 -PS-LB is equipped with a [[8500mAH ER26500 Li-SOCI2 battery>>https://www.dropbox.com/sh/w9l2oa3ytpculph/AAAPtt-apH4lYfCj-2Y6lHvQa?dl=0]]. The battery is un-rechargeable battery with low discharge rate targeting for 8~~10 years use. This type of battery is commonly used in IoT target for long-term running, such as water meter.
815 +PS-LB is equipped with a [[8500mAH ER26500 Li-SOCI2 battery>>url:https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]. The battery is un-rechargeable battery with low discharge rate targeting for 8~~10 years use. This type of battery is commonly used in IoT target for long-term running, such as water meter.
769 769  
770 770  
771 771  The discharge curve is not linear so can’t simply use percentage to show the battery level. Below is the battery performance.
772 772  
773 -[[image:1675146710956-626.png]]
820 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
774 774  
775 775  
776 776  Minimum Working Voltage for the PS-LB:
... ... @@ -778,16 +778,17 @@
778 778  PS-LB:  2.45v ~~ 3.6v
779 779  
780 780  
781 -== 4.2 Replace Battery ==
828 +1.
829 +11. Replace Battery
782 782  
783 -
784 784  Any battery with range 2.45 ~~ 3.6v can be a replacement. We recommend to use Li-SOCl2 Battery.
785 785  
786 786  And make sure the positive and negative pins match.
787 787  
788 788  
789 -== 4.3 Power Consumption Analyze ==
790 790  
837 +1.
838 +11. Power Consumption Analyze
791 791  
792 792  Dragino Battery powered product are all runs in Low Power mode. We have an update battery calculator which base on the measurement of the real device. User can use this calculator to check the battery life and calculate the battery life if want to use different transmit interval.
793 793  
... ... @@ -795,12 +795,12 @@
795 795  Instruction to use as below:
796 796  
797 797  
798 -(% style="color:blue" %)**Step 1:**(%%) Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from:
846 +Step 1: Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from:
799 799  
800 -[[https:~~/~~/www.dropbox.com/sh/zwex6i331j5oeq2/AACIMf9f_v2qsJ39CuMQ5Py_a?dl=0>>https://www.dropbox.com/sh/zwex6i331j5oeq2/AACIMf9f_v2qsJ39CuMQ5Py_a?dl=0]]
848 +[[https:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/Battery_Analyze/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/Battery_Analyze/]]
801 801  
802 802  
803 -(% style="color:blue" %)**Step 2:**(%%) Open it and choose
851 +Step 2: Open it and choose
804 804  
805 805  * Product Model
806 806  * Uplink Interval
... ... @@ -808,85 +808,104 @@
808 808  
809 809  And the Life expectation in difference case will be shown on the right.
810 810  
811 -[[image:1675146895108-304.png]]
859 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
812 812  
813 813  
814 814  The battery related documents as below:
815 815  
816 -* [[Battery Dimension>>https://www.dropbox.com/s/ox5g9njwjle7aw3/LSN50-Battery-Dimension.pdf?dl=0]],
817 -* [[Lithium-Thionyl Chloride Battery datasheet, Tech Spec>>https://www.dropbox.com/sh/d4oyfnp8o94180o/AABQewCNSh5GPeQH86UxRgQQa?dl=0]]
818 -* [[Lithium-ion Battery-Capacitor datasheet>>https://www.dropbox.com/s/791gjes2lcbfi1p/SPC_1520_datasheet.jpg?dl=0]], [[Tech Spec>>https://www.dropbox.com/s/4pkepr9qqqvtzf2/SPC1520%20Technical%20Specification20171123.pdf?dl=0]]
864 +* [[Battery Dimension>>url:http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/&file=LSN50-Battery-Dimension.pdf]],
865 +* [[Lithium-Thionyl Chloride Battery>>url:http://www.dragino.com/downloads/downloads/datasheet/Battery/ER18505_datasheet-EN.pdf]] datasheet, [[Tech Spec>>url:http://www.dragino.com/downloads/downloads/datasheet/Battery/ER18505_datasheet_PM-ER18505-S-02-LF_EN.pdf]]
866 +* [[Lithium-ion Battery-Capacitor datasheet>>url:http://www.dragino.com/downloads/downloads/datasheet/Battery/SPC_1520_datasheet.jpg]], [[Tech Spec>>url:http://www.dragino.com/downloads/downloads/datasheet/Battery/SPC1520%20Technical%20Specification20171123.pdf]]
819 819  
820 -[[image:image-20230131145708-3.png]]
868 +|(((
869 +JST-XH-2P connector
870 +)))
821 821  
872 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image033.png]]
822 822  
823 -=== 4.3.1 ​Battery Note ===
824 824  
825 825  
876 +1.
877 +11.
878 +111. ​Battery Note
879 +
826 826  The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to transmit LoRa, then the battery life may be decreased.
827 827  
828 828  
829 -=== 4.3.2 Replace the battery ===
883 +1.
884 +11.
885 +111. ​Replace the battery
830 830  
887 +You can change the battery in the PS-LB.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won’t be voltage drop between battery and main board.
831 831  
832 -You can change the battery in the PS-LB.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won't be voltage drop between battery and main board.
833 833  
834 -The default battery pack of PS-LB includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
890 +The default battery pack of PS-LB includes a ER26500 plus super capacitor. If user can’t find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
835 835  
836 836  
837 -= 5. Remote Configure device =
838 838  
839 -== 5.1 Connect via BLE ==
840 840  
841 841  
842 -Please see this instruction for how to configure via BLE: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/BLE%20Bluetooth%20Remote%20Configure/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/BLE%20Bluetooth%20Remote%20Configure/]]
843 843  
897 +1. Remote Configure device
898 +11. Connect via BLE
844 844  
845 -== 5.2 AT Command Set ==
900 +Please see this instruction for how to configure via BLE:
846 846  
902 +[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/BLE%20Bluetooth%20Remote%20Configure/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/BLE%20Bluetooth%20Remote%20Configure/]]
847 847  
848 848  
849 -= 6. OTA firmware update =
905 +1.
906 +11. AT Command Set
850 850  
908 +1. OTA firmware update
851 851  
852 -Please see this link for how to do OTA firmware update: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/]]
910 +Please see this link for how to do OTA firmware update.
853 853  
912 +[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/>>url:http://wiki.dragino.com/xwiki/bin/view/Main/Firmware%20OTA%20Update%20for%20Sensors/]]
854 854  
855 -= 7. FAQ =
856 856  
857 -== 7.1 How to use AT Command to access device? ==
858 858  
859 859  
860 -See: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware>>url:http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]
861 861  
918 +1. FAQ
919 +11. How to use AT Command to access device?
862 862  
863 -== 7.2 How to update firmware via UART port? ==
921 +See: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware>>url:http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]
864 864  
865 865  
866 -See: [[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware>>url:http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]
924 +1.
925 +11. How to update firmware via UART port?
867 867  
927 +See:
868 868  
869 -== 7.3 How to change the LoRa Frequency Bands/Region? ==
929 +[[http:~~/~~/wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware>>url:http://wiki.dragino.com/xwiki/bin/view/Main/UART%20Access%20for%20LoRa%20ST%20v4%20base%20model/#H1.LoRaSTv4baseHardware]]
870 870  
871 871  
872 -You can follow the instructions for [[how to upgrade image>>doc:Main.Firmware Upgrade Instruction for STM32 base products.WebHome]].
932 +1.
933 +11. How to change the LoRa Frequency Bands/Region
934 +
935 +You can follow the instructions for [[how to upgrade image>>path:#3ygebqi]].
873 873  When downloading the images, choose the required image file for download. ​
874 874  
875 875  
876 -= 8. Order Info =
877 877  
878 878  
879 -[[image:image-20230131153105-4.png]]
880 880  
942 +1. Order Info
881 881  
882 -= 9. ​Packing Info =
944 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image034.png]]
883 883  
884 884  
885 -(% style="color:#037691" %)**Package Includes**:
886 886  
948 +
949 +
950 +1. ​Packing Info
951 +
952 +**Package Includes**:
953 +
887 887  * PS-LB LoRaWAN Pressure Sensor
888 888  
889 -(% style="color:#037691" %)**Dimension and weight**:
956 +**Dimension and weight**:
890 890  
891 891  * Device Size: cm
892 892  * Device Weight: g
... ... @@ -893,11 +893,13 @@
893 893  * Package Size / pcs : cm
894 894  * Weight / pcs : g
895 895  
896 -= 10. Support =
897 897  
898 898  
965 +1. ​Support
966 +
899 899  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
968 +* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to
900 900  
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