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Last modified by Mengting Qiu on 2025/06/04 10:46
From version 271.3
edited by Xiaoling
on 2022/06/23 11:49
Change comment: There is no comment for this version
To version 263.1
edited by Xiaoling
on 2022/06/23 10:00
Change comment: Uploaded new attachment "image-20220623100044-7.png", version {1}

Summary

Details

Page properties
Content
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1 - (% style="display:none" %)
1 +(% aria-label="image-20220611143226-1.png image widget" contenteditable="false" role="region" tabindex="-1" %)
2 +(((
3 +(% style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||height="15" role="presentation" title="Click and drag to move" width="15"]]
4 +)))
2 2  
3 3  (% style="text-align:center" %)
4 -[[image:image-20220623114624-2.png]]
7 +[[image:1655887486036-943.png||height="322" width="322"]]
5 5  
6 6  
10 + [[image:1655887552639-376.png]] [[image:1655887744989-319.png]]
7 7  
8 8  
9 9  
10 10  
11 11  
12 -**Table of Contents:**
13 13  
14 -{{toc/}}
15 15  
18 +
19 +**Table of Contents:**
20 +
16 16  (% aria-label="macro:toc widget" contenteditable="false" role="region" tabindex="-1" %)
17 17  (((
18 18  (% style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||height="15" role="presentation" title="Click and drag to move" width="15"]]
... ... @@ -31,29 +31,17 @@
31 31  == 1.1 ​ What is LSN50V2-D2x LoRaWAN Temperature Sensor ==
32 32  
33 33  
34 -(((
35 35  The Dragino LSN50v2-D2x is a (% style="color:#4472c4" %)**LoRaWAN Temperature Sensor**(%%) for Internet of Things solution. It can be used to measure the (% style="color:#4472c4" %)**temperature of air, liquid or object**(%%), and then upload to IoT server via LoRaWAN wireless protocol.
36 -)))
37 37  
38 -(((
39 39  The temperature sensor used in LSN50v2-D2x can (% style="color:#4472c4" %)**measure -55°C ~~ 125°C with accuracy ±0.5°C (max ±2.0 °C)**.
40 -)))
41 41  
42 -(((
43 43  LSN50v2-D2x supports (% style="color:#4472c4" %)**temperature alarm feature,**(%%) user can set temperature alarm for instant notice.
44 -)))
45 45  
46 -(((
47 47  LSN50v2-D2x has max 3 probes which measure maximum 3 temperature points.
48 -)))
49 49  
50 -(((
51 51  LSN50v2-D2x is powered by (% style="color:#4472c4" %)**8500mAh Li-SOCI2 battery**(%%), it is designed for long term use up to 10 years. (Actually Battery life depends on the use environment, update period. Please check related Power Analyze report).
52 -)))
53 53  
54 -(((
55 55  Each LSN50v2-D2x is pre-load with a set of unique keys for LoRaWAN registration, register these keys to local LoRaWAN server and it will auto connect after power on.
56 -)))
57 57  
58 58  
59 59  [[image:1655889313568-879.png]]
... ... @@ -62,7 +62,6 @@
62 62  
63 63  == 1.2  Specifications ==
64 64  
65 -
66 66  (% style="color:#037691" %)**Common DC Characteristics:**
67 67  
68 68  * Supply Voltage: built in 8500mAh Li-SOCI2 battery
... ... @@ -150,10 +150,6 @@
150 150  Cable Drawing: [[See This Link>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSN50v2-D20/Cable_Drawing/&file=CAB0-35IC-K31G-210811.pdf]]
151 151  )))
152 152  
153 -
154 -
155 -
156 -
157 157  == 1.6  Pin Definitions and Switch ==
158 158  
159 159  (% class="wikigeneratedid" %)
... ... @@ -210,7 +210,7 @@
210 210  (((
211 211  Here is an example for how to join the [[TTN LoRaWAN >>url:http://www.thethingsnetwork.org/]]Server. Below is the network structure, in this demo we use [[DLOS8>>url:http://www.dragino.com/products/lora-lorawan-gateway/item/160-dlos8.html]] as LoRaWAN gateway.
212 212  
213 -(% style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||draggable="true" height="15" role="presentation" title="Click and drag to move" width="15"]][[image:1655891470063-521.png]](% title="Click and drag to resize" %)​[[image:1655952600869-544.png]]
201 +(% style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||draggable="true" height="15" role="presentation" title="Click and drag to move" width="15"]][[image:1655891470063-521.png]](% title="Click and drag to resize" %)​
214 214  )))
215 215  
216 216  (% title="Click and drag to resize" %)​(% aria-label="Data URI image image widget" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220, 220, 220, 0.5); display:none" tabindex="-1" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||data-widget="image" draggable="true" height="15" role="presentation" title="Click and drag to move" width="15"]][[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||draggable="true" height="15" role="presentation" title="Click and drag to move" width="15"]](% title="Click and drag to resize" %)​(% aria-label="Data URI image image widget" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1" %)​(%%)​
... ... @@ -288,22 +288,22 @@
288 288  )))
289 289  
290 290  
291 -(% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:500px" %)
279 +(% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:709px" %)
292 292  |=(% style="width: 62.5px;" %)(((
293 293  **Size (bytes)**
294 -)))|=(% style="width: 60px;" %)2|=(% style="width: 120px;" %)2|=(% style="width: 60px;" %)2|=(% style="width: 65px;" %)1|=(% style="width: 65px;" %)**2**|=(% style="width: 65px;" %)2
295 -|(% style="width:65px" %)**Value**|(((
296 -[[Battery>>||anchor="HBattery:"]]
297 -)))|(% style="width:91px" %)(((
298 -[[Temp_ Red or Temp _White>>||anchor="HTemperatureREDorTemperatureWhite:"]]
299 -)))|(% style="width:61px" %)(((
282 +)))|=(% style="width: 62.5px;" %)2|=(% style="width: 200px;" %)2|=(% style="width: 82px;" %)2|=(% style="width: 91px;" %)1|=(% style="width: 102px;" %)**2**|=(% style="width: 95px;" %)2
283 +|(% style="width:62.5px" %)**Value**|(((
284 +[[Battery>>||anchor="H2.4.1A0BatteryInfo"]][[ >>||anchor="H2.4.2A0InterruptPin"]]
285 +)))|(% style="width:200px" %)(((
286 +[[Temp_ Red or Temp _White>>||anchor="H2.4.3A0Distance"]]
287 +)))|(% style="width:82px" %)(((
300 300  ignore
301 301  )))|(% style="width:91px" %)(((
302 -[[Alarm Flag>>||anchor="HAlarmFlag26MOD:"]]
303 -)))|(% style="width:99px" %)(((
304 -[[Temp_White>>||anchor="HTemperatureWhite:"]]
305 -)))|(% style="width:97px" %)(((
306 -[[Temp_Black>>||anchor="HTemperatureBlack:"]]
290 +[[Alarm Flag>>||anchor="H2.4.3A0Distance"]]
291 +)))|(% style="width:102px" %)(((
292 +[[Temp_White>>||anchor="H2.4.3A0Distance"]]
293 +)))|(% style="width:95px" %)(((
294 +[[Temp_Black>>||anchor="H2.4.4A0MessageType"]]
307 307  )))
308 308  
309 309  [[image:image-20220622180351-1.png||height="589" width="1096"]]
... ... @@ -364,9 +364,20 @@
364 364  
365 365  If payload >> 2 = 0x00  **~-~->**  means MOD=1, This is a sampling uplink message
366 366  
367 -If payload >> 2 = 0x31  **~-~->**  means MOD=31, this message is a reply message for polling, this message contains the alarm settings. see [[~>url:http:~~/~~/www.dragino.com/downloads/index.php?dir" data-cke-saved-href="#HPolltheAlarmsettings:" href="#HPolltheAlarmsettings:"~>this link>>||anchor="HPolltheAlarmsettings:" aria-label="Data URI image image widget" contenteditable="false" role="presentation" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1"]]
355 +If payload >> 2 = 0x31  **~-~->**  means MOD=31, this message is a reply message for polling, this message contains the alarm settings. see [[this link>>path:#Poll_Alarm]] for detail.
368 368  
357 +(% aria-label="Data URI image image widget" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||data-widget="image" draggable="true" height="15" role="presentation" title="Click and drag to move" width="15"]][[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||draggable="true" height="15" role="presentation" title="Click and drag to move" width="15"]](% title="Click and drag to resize" %)​
369 369  
359 +
360 +=== 2.3.2  Decode payload in The Things Network ===
361 +
362 +In TTN, use can add a custom payload so it shows friendly. 
363 +
364 +In the page Applications ~-~-> Payload Formats ~-~-> Custom ~-~-> decoder to add the decoder from:
365 +
366 +[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSN50v2-D20/Decoder/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSN50v2-D20/Decoder/]]
367 +
368 +
370 370  (% aria-label="Data URI image image widget" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||data-widget="image" draggable="true" height="15" role="presentation" title="Click and drag to move" width="15"]](% aria-label="Data URI image image widget" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220, 220, 220, 0.5); display:none" tabindex="-1" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||draggable="true" height="15" role="presentation" title="Click and drag to move" width="15"]](% aria-label="Data URI image image widget" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1" title="Click and drag to resize" %)​(% aria-label="Data URI image image widget" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||data-widget="image" draggable="true" height="15" role="presentation" title="Click and drag to move" width="15"]](% aria-label="Data URI image image widget" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220, 220, 220, 0.5); display:none" tabindex="-1" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||draggable="true" height="15" role="presentation" title="Click and drag to move" width="15"]](% aria-label="Data URI image image widget" contenteditable="false" role="region" style="background-image:url(http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png); background:rgba(220,220,220,0.5); display:none" tabindex="-1" title="Click and drag to resize" %)​
371 371  
372 372  == 2.4  Temperature Alarm Feature ==
... ... @@ -392,7 +392,7 @@
392 392  LSN50V2-D20 supports configuration via LoRaWAN downlink command or AT Commands.
393 393  
394 394  * Downlink command instructions for different platform: [[Use Note for Server>>doc:Main.WebHome]](IoT LoRaWAN Server)
395 -* AT Command Access Instructions: [[LINK>>||anchor="H4.A0UseATCommand"]]
394 +* AT Command Access Instructions: [[LINK>>path:#AT_Command]]
396 396  
397 397  There are two parts of commands: General one and Special for this model.
398 398  
... ... @@ -411,6 +411,7 @@
411 411  
412 412  === 2.5.2 Sensor related commands ===
413 413  
413 +(% class="wikigeneratedid" %)
414 414  ==== ====
415 415  
416 416  ==== (% style="color:red" %)**Set Alarm Threshold:**(%%) ====
... ... @@ -423,6 +423,7 @@
423 423  * When min≠0, and max=0, Alarm trigger when lower than min
424 424  * When min≠0 and max≠0, Alarm trigger when higher than max or lower than min
425 425  
426 +
426 426  **Example:**
427 427  
428 428   AT+18ALARM=-10,30  ~/~/ Alarm when < -10 or higher than 30.
... ... @@ -445,6 +445,7 @@
445 445  * 2: Temperature_White
446 446  * 3: Temperature_Black
447 447  
449 +
448 448  **Example:**
449 449  
450 450   AT+18ALARM=-10,30,1   ~/~/ Alarm when temperature_red < -10 or higher than 30.
... ... @@ -502,6 +502,7 @@
502 502  
503 503  
504 504  
507 +
505 505  == 2.7  Button Function ==
506 506  
507 507  **Internal RESET button:**
... ... @@ -538,7 +538,7 @@
538 538  
539 539  
540 540  
541 -== 3.2  Replace Battery ==
544 +== 4.2  Replace Battery ==
542 542  
543 543  (((
544 544  Any battery with range 2.45 ~~ 3.6v can be a replacement. We recommend to use Li-SOCl2 Battery.
... ... @@ -550,7 +550,7 @@
550 550  
551 551  
552 552  
553 -== 3.3  Power Consumption Analyze ==
556 +== 4.3  Power Consumption Analyze ==
554 554  
555 555  (((
556 556  Dragino Battery powered product are all runs in Low Power mode. We have an update battery calculator which base on the measurement of the real device. User can use this calculator to check the battery life and calculate the battery life if want to use different transmit interval.
... ... @@ -595,7 +595,7 @@
595 595  
596 596  
597 597  
598 -=== 3.3.1  ​Battery Note ===
601 +=== 4.3.1  ​Battery Note ===
599 599  
600 600  (((
601 601  (((
... ... @@ -605,7 +605,7 @@
605 605  
606 606  
607 607  
608 -=== ​3.3.2  Replace the battery ===
611 +=== ​4.3.2  Replace the battery ===
609 609  
610 610  (((
611 611  (((
... ... @@ -621,75 +621,70 @@
621 621  )))
622 622  
623 623  
624 -= 4.  Use AT Command =
627 += 5.  Use AT Command =
625 625  
626 -== 4.1  Access AT Commands ==
629 +== 5.1  Access AT Commands ==
627 627  
628 -User can use a USB to TTL adapter to connect to LSN50V2-D20 to use AT command to configure the device. Example is as below:
631 +LDDS04 supports AT Command set in the stock firmware. You can use a USB to TTL adapter to connect to LDDS04 for using AT command, as below.
629 629  
633 +(% aria-label="1654940081538-914.png image widget" contenteditable="false" role="region" tabindex="-1" %)[[image:1654940081538-914.png||data-widget="image"]](% style="background:url(~"http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png~") rgba(220, 220, 220, 0.5); left:0px; top:-15px" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||draggable="true" height="15" role="presentation" title="Click and drag to move" width="15"]](% title="Click and drag to resize" %)​
630 630  
631 -[[image:image-20220623095817-4.png||height="665" width="1032"]]
632 632  
633 -(% style="display:none" %) (%%)
636 +**Connection:**
634 634  
635 -[[image:image-20220623100044-7.png]]
638 +(% style="background-color:yellow" %)** USB TTL GND <~-~-~-~-> GND**
636 636  
640 +(% style="background-color:yellow" %)** USB TTL TXD  <~-~-~-~-> UART_RXD**
637 637  
638 -(% style="display:none" %) (%%)
642 +(% style="background-color:yellow" %)** USB TTL RXD  <~-~-~-~-> UART_TXD**
639 639  
640 -= 5.  FAQ =
641 641  
642 -== 5.1 What is the frequency range of LSN50v2-D20? ==
645 +(((
646 +(((
647 +In the PC, you need to set the serial baud rate to (% style="color:green" %)**9600**(%%) to access the serial console for LDDS04.
648 +)))
643 643  
644 -Different LSN50V2-D20 version supports different frequency range, below is the table for the working frequency and recommend bands for each model:
650 +(((
651 +LDDS04 will output system info once power on as below:
652 +)))
653 +)))
645 645  
646 -[[image:image-20220623100350-8.png]]
647 647  
656 + (% aria-label="1654593712276-618.png image widget" contenteditable="false" role="region" tabindex="-1" %)[[image:1654593712276-618.png||data-widget="image"]](% style="background:url(~"http://wiki1.dragino.com/xwiki/webjars/wiki%3Axwiki/application-ckeditor-webjar/1.61/plugins/widget/images/handle.png~") rgba(220, 220, 220, 0.5); left:0px; top:-15px" %)[[image:data:image/gif;base64,R0lGODlhAQABAPABAP///wAAACH5BAEKAAAALAAAAAABAAEAAAICRAEAOw==||draggable="true" height="15" role="presentation" title="Click and drag to move" width="15"]](% title="Click and drag to resize" %)​
648 648  
649 -== 5.2 What is the Frequency Plan? ==
658 +Valid AT Command please check [[Configure Device>>||anchor="H3.A0ConfigureLDDS04viaATCommandorLoRaWANDownlink"]].
650 650  
651 -Please refer Dragino End Node Frequency Plan:  [[End Device Frequency Band>>doc:Main.End Device Frequency Band.WebHome]]
652 652  
653 653  
662 += 6.  FAQ =
654 654  
655 -== 5.3 How to update the firmware? ==
664 +== 6.1  How to change the LoRa Frequency Bands/Region ==
656 656  
657 -User can upgrade the firmware for:
666 +You can follow the instructions for [[how to upgrade image>>||anchor="H2.9A0200BFirmwareChangeLog"]].
667 +When downloading the images, choose the required image file for download. ​
658 658  
659 -* (((
660 -Support new features
661 -)))
662 -* (((
663 -For bug fix
664 -)))
665 -* (((
666 -Change LoRaWAN bands.
667 -)))
668 668  
669 -Please see this link for how to upgrade: ** **[[Firmware Upgrade Instruction>>doc:Main.Firmware Upgrade Instruction for STM32 base products.WebHome]]
670 670  
671 += 7.  Trouble Shooting =
671 671  
673 +== 7.1  AT Command input doesn't work ==
672 672  
673 -= 6.  Trouble Shooting =
674 -
675 -== 6.1  AT Command input doesn't work ==
676 -
677 677  In the case if user can see the console output but can’t type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn’t send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
678 678  
677 +(((
678 +
679 +)))
679 679  
680 680  
681 -= 7.  Order Info =
682 += 8.  Order Info =
682 682  
684 +== 8.1  Main Device LDDS04 ==
683 683  
684 -**Part Number:** (% style="color:blue" %)**LSN50V2-D20-XXX (Signal Probe)**
686 +Part Number **:** (% style="color:blue" %)**LDDS04-XX**
685 685  
686 -**~ Or (% style="color:blue" %)LSN50V2-D22-XXX (Dual Probe)(%%)**
687 687  
688 -**~ Or (% style="color:blue" %)LSN50V2-D23-XXX (Triple Probe)(%%)**
689 +(% style="color:blue" %)**XX**(%%)**: **The default frequency band
689 689  
690 -
691 -(% style="color:blue" %)**XXX**(%%)**: **The default frequency band
692 -
693 693  * (% style="color:red" %)**AS923 **(%%)**:** LoRaWAN AS923 band
694 694  * (% style="color:red" %)**AU915 **(%%)**:** LoRaWAN AU915 band
695 695  * (% style="color:red" %)**EU433 **(%%)**:** LoRaWAN EU433 band
... ... @@ -699,12 +699,21 @@
699 699  * (% style="color:red" %)**IN865 **(%%)**:**  LoRaWAN IN865 band
700 700  * (% style="color:red" %)**CN470 **(%%)**:** LoRaWAN CN470 band
701 701  
702 -= 8. ​ Packing Info =
700 +== 8.2  Probe Model ==
703 703  
702 +Detail See [[Probe Option>>path:#Probe_Option]] Section
704 704  
704 +* A01A-15
705 +* A02-15
706 +* A13-15
707 +* A16-15
708 +
709 += 9. ​ Packing Info =
710 +
711 +
705 705  **Package Includes**:
706 706  
707 -* LSN50v2-D2x LoRaWAN Temperature Sensor x 1
714 +* LDDS04 LoRaWAN 4-Channels Distance Sensor x 1
708 708  
709 709  **Dimension and weight**:
710 710  
... ... @@ -713,7 +713,7 @@
713 713  * Package Size / pcs : cm
714 714  * Weight / pcs : g
715 715  
716 -= 9.  ​Support =
723 += 10.  ​Support =
717 717  
718 718  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
719 719  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]].
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