<
From version < 42.7 >
edited by Xiaoling
on 2022/08/18 15:45
To version < 42.6 >
edited by Xiaoling
on 2022/08/18 15:43
>
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989 989   (% style="background-color:#dcdcdc" %)**AT+CHE**(%%)  : Get or Set eight channels mode, Only for US915, AU915, CN470
990 990  
991 991  
992 -
993 993  = ​4. FAQ =
994 994  
995 -
996 996  == 4.1 ​How to change the LoRa Frequency Bands/Region? ==
997 997  
998 -
999 999  (((
1000 1000  You can follow the instructions for [[how to upgrade image>>||anchor="H2.10200BFirmwareChangeLog"]].
1001 1001  When downloading the images, choose the required image file for download. ​
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1064 1064  [[image:image-20220606154825-4.png]]
1065 1065  
1066 1066  
1067 -
1068 1068  == 4.2 ​Can I calibrate LSE01 to different soil types? ==
1069 1069  
1070 -
1071 1071  LSE01 is calibrated for saline-alkali soil and loamy soil. If users want to use it for other soil, they can calibrate the value in the IoT platform base on the value measured by saline-alkali soil and loamy soil. The formula can be found at [[this link>>https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/&file=Calibrate_to_other_Soil_20220605.pdf]].
1072 1072  
1073 1073  
1074 -
1075 1075  = 5. Trouble Shooting =
1076 1076  
1077 -
1078 1078  == 5.1 ​Why I can't join TTN in US915 / AU915 bands? ==
1079 1079  
1080 -
1081 1081  It is due to channel mapping. Please see the [[Eight Channel Mode>>doc:Main.End Device AT Commands and Downlink Command.WebHome||anchor="H7.19EightChannelMode"]] section above for details.
1082 1082  
1083 1083  
1084 -
1085 1085  == 5.2 AT Command input doesn't work ==
1086 1086  
1087 -
1088 1088  (((
1089 1089  In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
1090 1090  )))
1091 1091  
1092 1092  
1093 -
1094 1094  == 5.3 Device rejoin in at the second uplink packet ==
1095 1095  
1096 -
1097 1097  (% style="color:#4f81bd" %)**Issue describe as below:**
1098 1098  
1099 1099  [[image:1654500909990-784.png]]
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1113 1113  [[image:1654500929571-736.png||height="458" width="832"]]
1114 1114  
1115 1115  
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1117 1117  = 6. ​Order Info =
1118 1118  
1119 1119  
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1179 1179  
1180 1180  = 8. Support =
1181 1181  
1182 -
1183 1183  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
1184 1184  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]]
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