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1 (% style="text-align:center" %)
2 [[image:image-20220615144725-2.jpeg]]
3
4 **Table of Contents:**
5
6
7
8
9
10
11
12 = 1.  Introduction =
13
14 == 1.1 ​ What is LMDS200 Microwave Radar DistanceSensor ==
15
16 (((
17
18
19 (((
20 (((
21 (((
22 (((
23 The Dragino LMDS200 is a (% style="color:#4472c4" %)**LoRaWAN Microwave Radar distance sensor**(%%). It uses (% style="color:#4472c4" %)**24Ghz Microwave**(%%) to detect the distance between sensor and different objects. Compare vs ultrasonic or Lidar measurement method, Microwave Radar is (% style="color:#4472c4" %)**more reliable for condensation / dusty environment**(%%). It can sense correct distance even there is water or thick dust on top of the sensor.
24 )))
25
26 (((
27
28 )))
29
30 (((
31 The LMDS200 can be applied to scenarios such as horizontal distance measurement, parking management system, object proximity and presence detection, intelligent trash can management system, robot obstacle avoidance, automatic control, sewer, etc.
32 )))
33
34 (((
35
36 )))
37
38 (((
39 LMDS200 can (% style="color:#4472c4" %)**measure two distances**(%%): the closest object and next object behind the closest one.
40 )))
41
42 (((
43
44 )))
45
46 (((
47 LMDS200 supports (% style="color:#4472c4" %)**Alarm Feature**(%%), user can set the LMDS200 to uplink data in a short interval when the distance is out of configured range.
48 )))
49
50 (((
51
52 )))
53
54 (((
55 The LoRa wireless technology used in LMDS200 allows device to send data and reach extremely long ranges at low data-rates. It provides ultra-long range spread spectrum communication and high interference immunity whilst minimizing current consumption.
56 )))
57
58 (((
59
60 )))
61
62 (((
63 LMDS200 is powered by 8500mAh Li-SOCI2 battery, it is designed for long term use up to 5 years.
64 )))
65
66 (((
67
68 )))
69
70 (((
71 Each LMDS200 is pre-load with a set of unique keys for LoRaWAN registrations, register these keys to local LoRaWAN server and it will auto connect after power on.
72 )))
73
74 (((
75
76 )))
77
78 (((
79 *Battery life depends on how often to send data, please see [[battery analyzer>>||anchor="H4. Battery & how to replace"]].
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81 )))
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84 )))
85
86
87 [[image:1655277036890-950.png]]
88
89
90
91 == ​1.2  Features ==
92
93 * LoRaWAN 1.0.3 Class A
94 * Ultra-low power consumption
95 * Microwave Radar for distance detection
96 * Short uplink interval for Distance Alarm
97 * Monitor Battery Level
98 * Bands: CN470/EU433/KR920/US915/EU868/AS923/AU915/IN865
99 * AT Commands to change parameters
100 * Uplink on periodically
101 * Downlink to change configure
102 * 8500mAh Battery for long term use
103 * Wall Mountable
104 * Outdoor Use
105
106
107
108 == 1.3  Radar probe specification ==
109
110 * Measuring Method: FMCW
111 * Frequency: 24.000 ~~ 24.500 GHz
112 * Measurement output power: 6dBm
113 * Measure range: 0.5 ~~ 20m
114 * Accuracy: ±0.1m
115 * Resolution: 0.01m
116 * Horizontal Angel: 78°
117 * Vertical Angel: 23°
118
119
120
121 == 1.4  Storage & Operation Temperature ==
122
123 -20°C to +85°C
124
125
126
127
128
129 == 1.5 ​ Applications ==
130
131
132 * Horizontal distance measurement
133 * Liquid level measurement
134 * Parking management system
135 * Object proximity and presence detection
136 * Intelligent trash can management system
137 * Robot obstacle avoidance
138 * Automatic control
139 * Sewer
140 * Bottom water level monitoring
141
142
143
144 == 1.6  Installation ==
145
146 Sensor measure direction and angle is as below. When install the sensor, please make sure the sensor direct to object.
147
148 [[image:image-20220615152454-3.png]]
149
150
151 [[image:image-20220615152454-4.png]]
152
153
154
155
156 == 1.7  Pin mapping and power on ==
157
158
159 [[image:1655257026882-201.png]]
160
161
162
163 = 2.  Configure LDDS20 to connect to LoRaWAN network =
164
165
166 == 2.1  How it works ==
167
168 (((
169 The LDDS20 is configured as LoRaWAN OTAA Class A mode by default. It has OTAA keys to join LoRaWAN network. To connect a LoRaWAN network, you need to input the OTAA keys in the LoRaWAN IoT server and power on the LDDS20. If there is coverage of the LoRaWAN network, it will automatically join the network via OTAA and start to send the sensor value.
170 )))
171
172 (((
173 In case you can't set the OTAA keys in the LoRaWAN OTAA server, and you have to use the keys from the server, you can [[use AT Commands >>||anchor="H3.A0UsingtheATCommands"]]to set the keys in the LDDS20.
174 )))
175
176
177
178 == 2.2  ​Quick guide to connect to LoRaWAN server (OTAA) ==
179
180 (((
181 Following is an example for how to join the [[TTN v3 LoRaWAN Network>>url:https://console.cloud.thethings.network/]]. Below is the network structure; we use the [[LG308>>url:http://www.dragino.com/products/lora/item/140-lg308.html]] as a LoRaWAN gateway in this example.
182 )))
183
184 (((
185 [[image:1655257698953-697.png]]
186 )))
187
188 (((
189 (((
190 The LG308 is already set to connected to [[TTN network >>url:https://console.cloud.thethings.network/]], so what we need to now is configure the TTN server.
191 )))
192 )))
193
194 (((
195 (((
196
197 )))
198
199 (((
200 (% style="color:blue" %)**Step 1**(%%): Create a device in TTN with the OTAA keys from LDDS20.
201 )))
202 )))
203
204 (((
205 (((
206 Each LDDS20 is shipped with a sticker with the default device keys, user can find this sticker in the box. it looks like below.
207 )))
208 )))
209
210 [[image:image-20220607170145-1.jpeg]]
211
212
213 (((
214 (((
215 For OTAA registration, we need to set **APP EUI/ APP KEY/ DEV EUI**. Some server might no need to set APP EUI.
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217 )))
218
219 (((
220 (((
221 Enter these keys in the LoRaWAN Server portal. Below is TTN V3 screen shot:
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223 )))
224
225 (((
226 (((
227
228 )))
229
230 (((
231 **Add APP EUI in the application**
232 )))
233 )))
234
235 [[image:image-20220610161353-4.png]]
236
237 [[image:image-20220610161353-5.png]]
238
239 [[image:image-20220610161353-6.png]]
240
241
242 [[image:image-20220610161353-7.png]]
243
244
245
246 You can also choose to create the device manually.
247
248 [[image:image-20220610161538-8.png]]
249
250
251
252 **Add APP KEY and DEV EUI**
253
254 [[image:image-20220610161538-9.png]]
255
256
257
258 (% style="color:blue" %)**Step 2**(%%):  Power on LDDS20
259
260
261 Put a Jumper on JP2 to power on the device. ( The Switch must be in FLASH position).
262
263 [[image:image-20220615095102-14.png]]
264
265
266
267 (((
268 (% style="color:blue" %)**Step 3**(%%)**:**  The LDDS20 will auto join to the TTN network. After join success, it will start to upload messages to TTN and you can see the messages in the panel.
269 )))
270
271 [[image:1654849068701-275.png]]
272
273
274
275 == 2.3  ​Uplink Payload ==
276
277 (((
278 (((
279 (((
280 LDDS20 will uplink payload via LoRaWAN with below payload format: 
281 )))
282
283 (((
284 Uplink payload includes in total 8 bytes.
285 Payload for firmware version v1.1.4. . Before v1.1.3, there is only 5 bytes: BAT and Distance(Please check manual v1.2.0 if you have 5 bytes payload).
286 )))
287 )))
288 )))
289
290 (((
291
292 )))
293
294 (% border="1" cellspacing="10" style="background-color:#ffffcc; width:510px" %)
295 |=(% style="width: 62.5px;" %)(((
296 **Size (bytes)**
297 )))|=(% style="width: 62.5px;" %)**2**|=**2**|=1|=2|=**1**
298 |(% style="width:62.5px" %)**Value**|(% style="width:62.5px" %)[[BAT>>||anchor="H2.3.1A0BatteryInfo"]]|(((
299 [[Distance>>||anchor="H2.3.2A0Distance"]]
300
301 (unit: mm)
302 )))|[[Digital Interrupt (Optional)>>||anchor="H2.3.3A0InterruptPin"]]|(((
303 [[Temperature (Optional )>>||anchor="H2.3.4A0DS18B20Temperaturesensor"]]
304 )))|[[Sensor Flag>>||anchor="H2.3.5A0SensorFlag"]]
305
306 [[image:1654850511545-399.png]]
307
308
309
310 === 2.3.1  Battery Info ===
311
312
313 Check the battery voltage for LDDS20.
314
315 Ex1: 0x0B45 = 2885mV
316
317 Ex2: 0x0B49 = 2889mV
318
319
320
321 === 2.3.2  Distance ===
322
323 (((
324 Get the distance. Flat object range 20mm - 2000mm.
325 )))
326
327 (((
328 For example, if the data you get from the register is __0x06 0x05__, the distance between the sensor and the measured object is(% style="color:#4472c4" %)** 0605(H) = 1541 (D) = 1541 mm.**
329 )))
330
331 * If the sensor value is 0x0000, it means system doesn't detect ultrasonic sensor.
332 * If the sensor value lower than 0x0014 (20mm), the sensor value will be invalid.
333
334 === 2.3.3  Interrupt Pin ===
335
336 This data field shows if this packet is generated by interrupt or not. [[Click here>>||anchor="H3.2A0SetInterruptMode"]] for the hardware and software set up.
337
338 **Example:**
339
340 0x00: Normal uplink packet.
341
342 0x01: Interrupt Uplink Packet.
343
344
345
346 === 2.3.4  DS18B20 Temperature sensor ===
347
348 This is optional, user can connect external DS18B20 sensor to the +3.3v, 1-wire and GND pin . and this field will report temperature.
349
350 **Example**:
351
352 If payload is: 0105H:  (0105 & FC00 == 0), temp = 0105H /10 = 26.1 degree
353
354 If payload is: FF3FH :  (FF3F & FC00 == 1) , temp = (FF3FH - 65536)/10 = -19.3 degrees.
355
356 (% style="color:red" %)Note: DS18B20 feature is supported in the hardware version > v1.3 which made since early of 2021.
357
358
359
360 === 2.3.5  Sensor Flag ===
361
362 (((
363 0x01: Detect Ultrasonic Sensor
364 )))
365
366 (((
367 0x00: No Ultrasonic Sensor
368 )))
369
370
371
372 === 2.3.6  Decode payload in The Things Network ===
373
374 While using TTN network, you can add the payload format to decode the payload.
375
376
377 [[image:1655261164557-670.png]]
378
379 (((
380 The payload decoder function for TTN V3 is here:
381 )))
382
383 (((
384 (((
385 LDDS20 TTN V3 Payload Decoder: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LDDS20/Payload_Decoder/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Payload_Decoder/]]
386 )))
387 )))
388
389
390
391 == 2.4  Downlink Payload ==
392
393 By default, LDDS20 prints the downlink payload to console port.
394
395 [[image:image-20220615100930-15.png]]
396
397
398 **Examples:**
399
400
401 * (% style="color:blue" %)**Set TDC**
402
403 If the payload=0100003C, it means set the END Node's TDC to 0x00003C=60(S), while type code is 01.
404
405 Payload:    01 00 00 1E    TDC=30S
406
407 Payload:    01 00 00 3C    TDC=60S
408
409
410 * (% style="color:blue" %)**Reset**
411
412 If payload = 0x04FF, it will reset the LDDS20
413
414
415 * (% style="color:blue" %)**CFM**
416
417 Downlink Payload: 05000001, Set AT+CFM=1 or 05000000 , set AT+CFM=0
418
419
420
421 == 2.5  ​Show Data in DataCake IoT Server ==
422
423 (((
424 [[DATACAKE>>url:https://datacake.co/]] provides a human friendly interface to show the sensor data, once we have data in TTN, we can use [[DATACAKE>>url:https://datacake.co/]] to connect to TTN and see the data in DATACAKE. Below are the steps:
425 )))
426
427 (((
428
429 )))
430
431 (((
432 (% style="color:blue" %)**Step 1**(%%)**: Be sure that your device is programmed and properly connected to the network at this time.**
433 )))
434
435 (((
436 (% style="color:blue" %)**Step 2**(%%)**: To configure the Application to forward data to DATACAKE you will need to add integration. To add the DATACAKE integration, perform the following steps:**
437 )))
438
439
440 [[image:1654592790040-760.png]]
441
442
443 [[image:1654592800389-571.png]]
444
445
446 (% style="color:blue" %)**Step 3**(%%)**: Create an account or log in Datacake.**
447
448 (% style="color:blue" %)**Step 4**(%%)**: Search the LDDS75 and add DevEUI.(% style="color:red" %)(Note: LDDS20 use same payload as LDDS75)(%%)**
449
450 [[image:1654851029373-510.png]]
451
452
453 After added, the sensor data arrive TTN V3, it will also arrive and show in Datacake.
454
455 [[image:image-20220610165129-11.png||height="595" width="1088"]]
456
457
458 == 2.6  LED Indicator ==
459
460 The LDDS20 has an internal LED which is to show the status of different state.
461
462
463 * Blink once when device power on.
464 * The device detects the sensor and flashes 5 times.
465 * Solid ON for 5 seconds once device successful Join the network.
466 * Blink once when device transmit a packet.
467
468 == 2.7  ​Firmware Change Log ==
469
470
471 (((
472 **Firmware download link:  **[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Firmware/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Firmware/]]
473 )))
474
475 (((
476
477 )))
478
479 (((
480 **Firmware Upgrade Method:  [[Firmware Upgrade Instruction>>doc:Main.Firmware Upgrade Instruction for STM32 base products.WebHome]]**
481 )))
482
483
484
485 == 2.8  Battery Analysis ==
486
487
488 === 2.8.1  Battery Type ===
489
490 (((
491 The LDDS20 battery is a combination of a 8500mAh Li/SOCI2 Battery and a Super Capacitor. The battery is non-rechargeable battery type with a low discharge rate (<2% per year). This type of battery is commonly used in IoT devices such as water meter.
492 )))
493
494 (((
495
496 )))
497
498 (((
499 The battery related documents as below:
500 )))
501
502 * (((
503 (((
504 [[Battery Dimension>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]],
505 )))
506 )))
507 * (((
508 (((
509 [[Lithium-Thionyl Chloride Battery  datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]],
510 )))
511 )))
512 * (((
513 (((
514 [[Lithium-ion Battery-Capacitor datasheet>>https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]
515 )))
516 )))
517
518 [[image:image-20220615111024-1.png]]
519
520
521
522 === 2.8.2  Battery Note ===
523
524 The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to uplink data, then the battery life may be decreased.
525
526
527
528 === 2.8.3  Replace the battery ===
529
530 (((
531 (((
532 You can change the battery in the NBSN95.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won’t be voltage drop between battery and main board.
533 )))
534
535 (((
536
537 )))
538
539 (((
540 The default battery pack of NBSN95 includes a ER26500 plus super capacitor. If user can't find this pack locally, they can find ER26500 or equivalence without the SPC1520 capacitor, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
541 )))
542 )))
543
544
545
546 === 2.8.4  Battery Life Analyze ===
547
548 (((
549 Dragino battery powered products are all run in Low Power mode. User can check the guideline from this link to calculate the estimate battery life:
550 )))
551
552 (((
553 [[https:~~/~~/www.dragino.com/downloads/downloads/LoRa_End_Node/Battery_Analyze/DRAGINO_Battery_Life_Guide.pdf>>url:https://www.dragino.com/downloads/downloads/LoRa_End_Node/Battery_Analyze/DRAGINO_Battery_Life_Guide.pdf]]
554 )))
555
556
557
558 = 3.  Using the AT Commands =
559
560 (((
561 (((
562
563 )))
564 )))
565
566 == 3.1  Access AT Commands ==
567
568 LDDS20 supports AT Command set in the stock firmware. You can use a USB to TTL adapter to connect to LDDS20 for using AT command, as below.
569
570
571 [[image:image-20220610172924-4.png||height="483" width="988"]]
572
573
574 Or if you have below board, use below connection:
575
576
577 [[image:image-20220610172924-5.png]]
578
579
580 (((
581 In the PC, you need to set the serial baud rate to (% style="color:green" %)**9600**(%%) to access the serial console for LDDS20. LDDS20 will output system info once power on as below:
582 )))
583
584
585 [[image:image-20220610172924-6.png||height="601" width="860"]]
586
587 Below are the available commands, a more detailed AT Command manual can be found at [[AT Command Manual>>https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/]].
588
589
590 AT+<CMD>?  :  Help on <CMD>
591
592 AT+<CMD>  :  Run <CMD>
593
594 AT+<CMD>=<value>  :  Set the value
595
596 AT+<CMD>=?  :  Get the value
597
598
599 (% style="color:#037691" %)** General Commands :**     
600
601 AT  :  Attention       
602
603 AT?  :  Short Help     
604
605 ATZ :  MCU Reset    
606
607 AT+TDC :  Application Data Transmission Interval 
608
609
610 (% style="color:#037691" %)** Keys, IDs and EUIs management :**
611
612 AT+APPEUI  :  Application EUI      
613
614 AT+APPKEY  :  Application Key     
615
616 AT+APPSKEY  :  Application Session Key
617
618 AT+DADDR :  Device Address     
619
620 AT+DEUI :  Device EUI     
621
622 AT+NWKID  :  Network ID (You can enter this command change only after successful network connection) 
623
624 AT+NWKSKEY  : Network Session Key Joining and sending date on LoRa network  
625
626 AT+CFM :  Confirm Mode       
627
628 AT+CFS :  Confirm Status       
629
630 AT+JOIN  :  Join LoRa? Network       
631
632 AT+NJM  :  LoRa? Network Join Mode    
633
634 AT+NJS  :  LoRa? Network Join Status    
635
636 AT+RECV  :  Print Last Received Data in Raw Format
637
638 AT+RECVB :  Print Last Received Data in Binary Format      
639
640 AT+SEND  :  Send Text Data      
641
642 AT+SENB  :  Send Hexadecimal Data
643
644
645 (% style="color:#037691" %)** LoRa Network Management :**
646
647 AT+ADR  :  Adaptive Rate
648
649 AT+CLASS  :  LoRa Class(Currently only support class A
650
651 AT+DCS  :  Duty Cycle Setting 
652
653 AT+DR  :  Data Rate (Can Only be Modified after ADR=0)     
654
655 AT+FCD  :  Frame Counter Downlink       
656
657 AT+FCU  :  Frame Counter Uplink   
658
659 AT+JN1DL  :  Join Accept Delay1
660
661 AT+JN2DL  :  Join Accept Delay2
662
663 AT+PNM  :  Public Network Mode   
664
665 AT+RX1DL  :  Receive Delay1      
666
667 AT+RX2DL  :  Receive Delay2      
668
669 AT+RX2DR  :  Rx2 Window Data Rate 
670
671 AT+RX2FQ  :  Rx2 Window Frequency
672
673 AT+TXP  :  Transmit Power
674
675
676 (% style="color:#037691" %)** Information :**
677
678 AT+RSSI  :  RSSI of the Last Received Packet   
679
680 AT+SNR  :  SNR of the Last Received Packet   
681
682 AT+VER  :  Image Version and Frequency Band       
683
684 AT+FDR  :  Factory Data Reset
685
686 AT+PORT  :  Application Port    
687
688 AT+CHS  :  Get or Set Frequency (Unit: Hz) for Single Channel Mode
689
690 AT+CHE  :  Get or Set eight channels mode, Only for US915, AU915, CN470
691
692
693
694 == 3.2  Set Interrupt Mode ==
695
696 Feature, Set Interrupt mode for GPIO_EXIT.
697
698 (% style="color:#037691" %)**Downlink Command: AT+INTMOD**
699
700 [[image:image-20220610174917-9.png]]
701
702
703 (((
704 (% style="color:#037691" %)**Downlink Command: 0x06**
705 )))
706
707 (((
708 Format: Command Code (0x06) followed by 3 bytes.
709 )))
710
711 (((
712 (((
713 This means that the interrupt mode of the end node is set to 0x000003=3 (rising edge trigger), and the type code is 06.
714 )))
715 )))
716
717 * (((
718 Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode
719 )))
720 * (((
721 Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger
722 )))
723
724 (((
725
726 )))
727
728 (((
729
730 )))
731
732 = 4.  FAQ =
733
734 == 4.1  What is the frequency plan for LDDS20? ==
735
736 LDDS20 use the same frequency as other Dragino products. User can see the detail from this link:  [[Introduction>>doc:Main.End Device Frequency Band.WebHome||anchor="H1.Introduction"]]
737
738
739
740 == 4.2  How to change the LoRa Frequency Bands/Region ==
741
742 You can follow the instructions for [[how to upgrade image>>||anchor="H2.7A0200BFirmwareChangeLog"]].
743 When downloading the images, choose the required image file for download. ​
744
745
746
747 = 5.  Trouble Shooting =
748
749 == 5.1  Why I can't join TTN V3 in US915 / AU915 bands? ==
750
751 It is due to channel mapping. Please see below link:  [[Frequency band>>doc:Main.LoRaWAN Communication Debug.WebHome||anchor="H2.NoticeofUS9152FCN4702FAU915Frequencyband"]]
752
753
754 == 5.2  AT Command input doesn't work ==
755
756 In the case if user can see the console output but can't type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn't send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
757
758 (((
759
760 )))
761
762
763 = 6.  Order Info =
764
765
766 Part Number **:** (% style="color:blue" %)**LDDS20-XX**
767
768
769 (% style="color:blue" %)**XX**(%%)**: **The default frequency band
770
771 * (% style="color:red" %)**AS923 **(%%)**:** LoRaWAN AS923 band
772 * (% style="color:red" %)**AU915 **(%%)**:** LoRaWAN AU915 band
773 * (% style="color:red" %)**EU433 **(%%)**:** LoRaWAN EU433 band
774 * (% style="color:red" %)**EU868 **(%%)**:** LoRaWAN EU868 band
775 * (% style="color:red" %)**KR920 **(%%)**:** LoRaWAN KR920 band
776 * (% style="color:red" %)**US915 **(%%)**:** LoRaWAN US915 band
777 * (% style="color:red" %)**IN865 **(%%)**:**  LoRaWAN IN865 band
778 * (% style="color:red" %)**CN470 **(%%)**:** LoRaWAN CN470 band
779
780 = 7. ​ Packing Info =
781
782
783 (((
784 **Package Includes**:
785 )))
786
787 * (((
788 LDDS20 LoRaWAN Liquid Level Sensor x 1
789 )))
790
791 (((
792 (% style="color:red" %)**Note:**
793 )))
794
795 (((
796 (((
797 (% style="color:red" %)**Ultrasonic coupling paste**(%%) and(% style="color:red" %)** Eproxy AB glue**(%%) are subjected in most shipping way. So the default package doesn't include it and user needs to purchase locally.
798 )))
799 )))
800
801 (((
802
803 )))
804
805 (((
806 **Dimension and weight**:
807 )))
808
809 * (((
810 Device Size: cm
811 )))
812 * (((
813 Device Weight: g
814 )))
815 * (((
816 Package Size / pcs : cm
817 )))
818 * (((
819 Weight / pcs : g
820
821
822
823 )))
824
825 = 8.  ​Support =
826
827 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
828 * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]].
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