Changes for page LDDS45 - LoRaWAN Distance Detection Sensor User Manual
Last modified by Xiaoling on 2025/04/27 13:54
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... ... @@ -1,1 +1,1 @@ 1 -LDDS 45 - LoRaWAN Distance Detection Sensor User Manual1 +LDDS75 - LoRaWAN Distance Detection Sensor User Manual - Content
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... ... @@ -1,9 +1,8 @@ 1 1 (% style="text-align:center" %) 2 -[[image:1654 912614655-664.png||height="530" width="628"]]2 +[[image:1654846127817-788.png]] 3 3 4 4 **Contents:** 5 5 6 -{{toc/}} 7 7 8 8 9 9 ... ... @@ -11,7 +11,6 @@ 11 11 12 12 13 13 14 - 15 15 = 1. Introduction = 16 16 17 17 == 1.1 What is LoRaWAN Distance Detection Sensor == ... ... @@ -20,56 +20,27 @@ 20 20 21 21 22 22 ((( 23 -((( 24 -The Dragino LDDS45 is a (% style="color:#4472c4" %)** LoRaWAN Distance Detection Sensor**(%%) for Internet of Things solution. It is used to measure the distance between the sensor and a flat object. The distance detection sensor is a module that uses (% style="color:#4472c4" %)** ultrasonic sensing** (%%)technology for distance measurement, and (% style="color:#4472c4" %)** temperature compensation**(%%) is performed internally to improve the reliability of data. The LDDS45 can be applied to scenarios such as horizontal distance measurement, liquid level measurement, parking management system, object proximity and presence detection, intelligent trash can management system, robot obstacle avoidance, automatic control, sewer, bottom water level monitoring, etc. 25 -))) 21 +The Dragino LDDS75 is a (% style="color:#4472c4" %)** LoRaWAN Distance Detection Sensor**(%%) for Internet of Things solution. It is used to measure the distance between the sensor and a flat object. The distance detection sensor is a module that uses (% style="color:#4472c4" %)** ultrasonic sensing** (%%)technology for distance measurement, and (% style="color:#4472c4" %)** temperature compensation**(%%) is performed internally to improve the reliability of data. The LDDS75 can be applied to scenarios such as horizontal distance measurement, liquid level measurement, parking management system, object proximity and presence detection, intelligent trash can management system, robot obstacle avoidance, automatic control, sewer, bottom water level monitoring, etc. 26 26 27 -((( 28 - 29 -))) 30 30 31 -((( 32 32 It detects the distance** (% style="color:#4472c4" %) between the measured object and the sensor(%%)**, and uploads the value via wireless to LoRaWAN IoT Server. 33 -))) 34 34 35 -((( 36 - 37 -))) 38 38 39 -((( 40 -The LoRa wireless technology used in LDDS45 allows device to send data and reach extremely long ranges at low data-rates. It provides ultra-long range spread spectrum communication and high interference immunity whilst minimizing current consumption. 41 -))) 27 +The LoRa wireless technology used in LDDS75 allows device to send data and reach extremely long ranges at low data-rates. It provides ultra-long range spread spectrum communication and high interference immunity whilst minimizing current consumption. 42 42 43 -((( 44 - 45 -))) 46 46 47 -((( 48 -LDDS45 is powered by (% style="color:#4472c4" %)** 8500mAh Li-SOCI2 battery**(%%); It is designed for long term use up to 10 years*. 49 -))) 30 +LDDS75 is powered by (% style="color:#4472c4" %)** 4000mA or 8500mAh Li-SOCI2 battery**(%%); It is designed for long term use up to 10 years*. 50 50 51 -((( 52 - 53 -))) 54 54 55 -((( 56 -Each LDDS45 pre-loads with a set of unique keys for LoRaWAN registrations, register these keys to local LoRaWAN server and it will auto connect if there is network coverage, after power on. 57 -))) 33 +Each LDDS75 pre-loads with a set of unique keys for LoRaWAN registrations, register these keys to local LoRaWAN server and it will auto connect if there is network coverage, after power on. 58 58 59 -((( 60 - 61 -))) 62 62 63 -((( 64 -(% style="color:#4472c4" %) * (%%)Actually lifetime depends on network coverage and uplink interval and other factors. 65 - 66 - 36 +(% style="color:#4472c4" %) * (%%)Actually lifetime depends on network coverage and uplink interval and other factors 67 67 ))) 68 68 ))) 69 -))) 70 70 71 -[[image:1654912858581-740.png]] 72 72 41 +[[image:1654847051249-359.png]] 73 73 74 74 75 75 ... ... @@ -88,8 +88,6 @@ 88 88 * IP66 Waterproof Enclosure 89 89 * 4000mAh or 8500mAh Battery for long term use 90 90 91 - 92 - 93 93 == 1.3 Specification == 94 94 95 95 === 1.3.1 Rated environmental conditions === ... ... @@ -96,31 +96,23 @@ 96 96 97 97 [[image:image-20220610154839-1.png]] 98 98 99 -((( 100 -**Remarks: (1) a. When the ambient temperature is 0-39 ℃, the maximum humidity is 90% (non-condensing); b. When the ambient temperature is 40-50 ℃, the highest humidity is the highest humidity in the natural world at the current temperature (no condensation)** 101 -))) 66 +**Remarks: (1) a. When the ambient temperature is 0-39 ℃, the maximum humidity is 90% (non-condensing);** 102 102 68 +**b. When the ambient temperature is 40-50 ℃, the highest humidity is the highest humidity in the natural world at the current temperature (no condensation)** 103 103 104 104 71 + 105 105 === 1.3.2 Effective measurement range Reference beam pattern === 106 106 107 -**(1) The tested object is a white cylindrical tube made of PVC, with a height of 100cm and a diameter of 7.5cm.** 74 +**(1) The tested object is a white cylindrical tube made of PVC, with a height of 100cm and a diameter of 7.5cm.**[[image:image-20220610155021-2.png||height="440" width="1189"]] 108 108 109 109 110 110 111 -[[image: 1654852253176-749.png]]78 +**(2)** The object to be tested is a "corrugated cardboard box" perpendicular to the central axis of 0 °, and the length * width is 60cm * 50cm.[[image:image-20220610155021-3.png||height="437" width="1192"]] 112 112 80 +(% style="display:none" %) (%%) 113 113 114 114 115 -((( 116 -**(2)** **The object to be tested is a "corrugated cardboard box" perpendicular to the central axis of 0 °, and the length * width is 60cm * 50cm.** 117 -))) 118 - 119 - 120 -[[image:1654852175653-550.png]](% style="display:none" %) ** ** 121 - 122 - 123 - 124 124 == 1.5 Applications == 125 125 126 126 * Horizontal distance measurement ... ... @@ -134,7 +134,6 @@ 134 134 * Bottom water level monitoring 135 135 136 136 137 - 138 138 == 1.6 Pin mapping and power on == 139 139 140 140 ... ... @@ -141,7 +141,6 @@ 141 141 [[image:1654847583902-256.png]] 142 142 143 143 144 - 145 145 = 2. Configure LDDS75 to connect to LoRaWAN network = 146 146 147 147 == 2.1 How it works == ... ... @@ -155,7 +155,6 @@ 155 155 ))) 156 156 157 157 158 - 159 159 == 2.2 Quick guide to connect to LoRaWAN server (OTAA) == 160 160 161 161 ((( ... ... @@ -181,17 +181,11 @@ 181 181 [[image:image-20220607170145-1.jpeg]] 182 182 183 183 184 -((( 185 185 For OTAA registration, we need to set **APP EUI/ APP KEY/ DEV EUI**. Some server might no need to set APP EUI. 186 -))) 187 187 188 -((( 189 189 Enter these keys in the LoRaWAN Server portal. Below is TTN V3 screen shot: 190 -))) 191 191 192 -((( 193 193 **Add APP EUI in the application** 194 -))) 195 195 196 196 [[image:image-20220610161353-4.png]] 197 197 ... ... @@ -234,15 +234,11 @@ 234 234 == 2.3 Uplink Payload == 235 235 236 236 ((( 237 -((( 238 -LDDS75 will uplink payload via LoRaWAN with below payload format: 239 -))) 187 +LDDS75 will uplink payload via LoRaWAN with below payload format: 240 240 241 -((( 242 242 Uplink payload includes in total 4 bytes. 243 243 Payload for firmware version v1.1.4. . Before v1.1.3, there is on two fields: BAT and Distance 244 244 ))) 245 -))) 246 246 247 247 ((( 248 248 ... ... @@ -253,14 +253,14 @@ 253 253 **Size (bytes)** 254 254 )))|=(% style="width: 62.5px;" %)**2**|=**2**|=1|=2|=**1** 255 255 |(% style="width:62.5px" %)**Value**|(% style="width:62.5px" %)[[BAT>>||anchor="H2.3.1A0BatteryInfo"]]|((( 256 -[[Distance>>||anchor="H2.3. 2A0Distance"]]202 +[[Distance>>||anchor="H2.3.3A0Distance"]] 257 257 258 258 (unit: mm) 259 -)))|[[Digital Interrupt (Optional)>>||anchor="H2.3. 3A0InterruptPin"]]|(((260 -[[Temperature (Optional )>>||anchor="H2.3. 4A0DS18B20Temperaturesensor"]]261 -)))|[[Sensor Flag>> ||anchor="H2.3.5A0SensorFlag"]]205 +)))|[[Digital Interrupt (Optional)>>||anchor="H2.3.4A0Distancesignalstrength"]]|((( 206 +[[Temperature (Optional )>>||anchor="H2.3.5A0InterruptPin"]] 207 +)))|[[Sensor Flag>>path:#Sensor_Flag]] 262 262 263 -[[image:16548 50511545-399.png]]209 +[[image:1654833689380-972.png]] 264 264 265 265 266 266 ... ... @@ -267,7 +267,7 @@ 267 267 === 2.3.1 Battery Info === 268 268 269 269 270 -Check the battery voltage for LD DS75.216 +Check the battery voltage for LLDS12. 271 271 272 272 Ex1: 0x0B45 = 2885mV 273 273 ... ... @@ -275,71 +275,96 @@ 275 275 276 276 277 277 278 -=== 2.3.2 D istance ===224 +=== 2.3.2 DS18B20 Temperature sensor === 279 279 280 -((( 281 -Get the distance. Flat object range 280mm - 7500mm. 282 -))) 226 +This is optional, user can connect external DS18B20 sensor to the +3.3v, 1-wire and GND pin . and this field will report temperature. 283 283 284 -((( 285 -For example, if the data you get from the register is 0x0B 0x05, the distance between the sensor and the measured object is(% style="color:#4472c4" %)** 0B05(H) = 2821 (D) = 2821 mm.** 286 -))) 287 287 229 +**Example**: 288 288 289 -* If the sensor value is 0x0000, it means system doesn’t detect ultrasonic sensor. 290 -* If the sensor value lower than 0x0118 (280mm), the sensor value will be invalid. Since v1.1.4, all value lower than 280mm will be set to 0x0014(20mm) which means the value is invalid. 231 +If payload is: 0105H: (0105 & FC00 == 0), temp = 0105H /10 = 26.1 degree 291 291 233 +If payload is: FF3FH : (FF3F & FC00 == 1) , temp = (FF3FH - 65536)/10 = -19.3 degrees. 292 292 293 293 294 -=== 2.3.3 Interrupt Pin === 295 295 296 - Thisdata field shows if this packet is generated by interrupt or not.[[Click here>>||anchor="H3.3A0SetInterruptMode"]]for the hardware andsoftwareset up.237 +=== 2.3.3 Distance === 297 297 298 - **Example:**239 +Represents the distance value of the measurement output, the default unit is cm, and the value range parsed as a decimal number is 0-1200. In actual use, when the signal strength value Strength. 299 299 300 -0x00: Normal uplink packet. 301 301 302 - 0x01: Interrupt Uplink Packet.242 +**Example**: 303 303 244 +If the data you get from the register is 0x0B 0xEA, the distance between the sensor and the measured object is 0BEA(H) = 3050 (D)/10 = 305cm. 304 304 305 305 306 -=== 2.3.4 DS18B20 Temperature sensor === 307 307 308 - Thisisoptional, user canonnectexternalDS18B20sensorto the +3.3v, 1-wireand GND pin . andthisfield will report temperature.248 +=== 2.3.4 Distance signal strength === 309 309 250 +Refers to the signal strength, the default output value will be between 0-65535. When the distance measurement gear is fixed, the farther the distance measurement is, the lower the signal strength; the lower the target reflectivity, the lower the signal strength. When Strength is greater than 100 and not equal to 65535, the measured value of Dist is considered credible. 251 + 252 + 310 310 **Example**: 311 311 312 -If payload is: 01 05H:(0105&FC00==0), temp=0105H/10=26.1degree255 +If payload is: 01D7(H)=471(D), distance signal strength=471, 471>100,471≠65535, the measured value of Dist is considered credible. 313 313 314 - If payload is:FF3FH:(FF3F&FC00==1),temp=(FF3FH- 65536)/10 = -19.3 degrees.257 +Customers can judge whether they need to adjust the environment based on the signal strength. 315 315 316 -(% style="color:red" %)Note: DS18B20 feature is supported in the hardware version > v1.3 which made since early of 2021. 317 317 318 318 261 +=== 2.3.5 Interrupt Pin === 319 319 320 - ===2.3.5SensorFlag===263 +This data field shows if this packet is generated by interrupt or not. [[Click here>>||anchor="H4.2A0SetInterruptMode"]] for the hardware and software set up. 321 321 265 +Note: The Internet Pin is a separate pin in the screw terminal. See [[pin mapping>>||anchor="H1.6A0Pinmappingandpoweron"]]. 266 + 267 +**Example:** 268 + 269 +0x00: Normal uplink packet. 270 + 271 +0x01: Interrupt Uplink Packet. 272 + 273 + 274 + 275 +=== 2.3.6 LiDAR temp === 276 + 277 +Characterize the internal temperature value of the sensor. 278 + 279 +**Example: ** 280 +If payload is: 1C(H) <<24>>24=28(D),LiDAR temp=28℃. 281 +If payload is: F2(H) <<24>>24=-14(D),LiDAR temp=-14℃. 282 + 283 + 284 + 285 +=== 2.3.7 Message Type === 286 + 322 322 ((( 323 - 0x01:DetectUltrasonicSensor288 +For a normal uplink payload, the message type is always 0x01. 324 324 ))) 325 325 326 326 ((( 327 - 0x00: No UltrasonicSensor292 +Valid Message Type: 328 328 ))) 329 329 330 330 296 +(% border="1" cellspacing="10" style="background-color:#ffffcc; width:499px" %) 297 +|=(% style="width: 160px;" %)**Message Type Code**|=(% style="width: 163px;" %)**Description**|=(% style="width: 173px;" %)**Payload** 298 +|(% style="width:160px" %)0x01|(% style="width:163px" %)Normal Uplink|(% style="width:173px" %)[[Normal Uplink Payload>>||anchor="H2.3A0200BUplinkPayload"]] 299 +|(% style="width:160px" %)0x02|(% style="width:163px" %)Reply configures info|(% style="width:173px" %)[[Configure Info Payload>>||anchor="H4.3A0GetFirmwareVersionInfo"]] 331 331 332 -=== 2.3. 6Decode payload in The Things Network ===301 +=== 2.3.8 Decode payload in The Things Network === 333 333 334 334 While using TTN network, you can add the payload format to decode the payload. 335 335 336 336 337 -[[image:1654 850829385-439.png]]306 +[[image:1654592762713-715.png]] 338 338 339 -The payload decoder function for TTN V3 is here: 308 +((( 309 +The payload decoder function for TTN is here: 310 +))) 340 340 341 341 ((( 342 -LD DS75TTNV3Payload Decoder:DS75/Payload_Decoder/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Payload_Decoder/]]313 +LLDS12 TTN Payload Decoder: [[https:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LLDS12/Decoder/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LLDS12/Decoder/]] 343 343 ))) 344 344 345 345 ... ... @@ -346,7 +346,7 @@ 346 346 347 347 == 2.4 Uplink Interval == 348 348 349 -The LD DS75by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>>doc:Main.End Device AT Commands and Downlink Command.WebHome||anchor="H4.1ChangeUplinkInterval"]]320 +The LLDS12 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>>doc:Main.End Device AT Commands and Downlink Command.WebHome||anchor="H4.1ChangeUplinkInterval"]] 350 350 351 351 352 352 ... ... @@ -377,25 +377,47 @@ 377 377 378 378 (% style="color:blue" %)**Step 3**(%%)**: Create an account or log in Datacake.** 379 379 380 -(% style="color:blue" %)**Step 4**(%%)**: Searchthe LDDS75andadd DevEUI.**351 +(% style="color:blue" %)**Step 4**(%%)**: Create LLDS12 product.** 381 381 382 -[[image:16548 51029373-510.png]]353 +[[image:1654832691989-514.png]] 383 383 384 384 385 - After added, the sensor data arrive TTN V3, it willalso arriveand show in Datacake.356 +[[image:1654592833877-762.png]] 386 386 387 -[[image:image-20220610165129-11.png||height="595" width="1088"]] 388 388 359 +[[image:1654832740634-933.png]] 389 389 390 390 391 -== 2.6 Frequency Plans == 392 392 393 393 ((( 394 - TheLDDS75 uses OTAA mode and below frequency plansby default. Ifuserwantto useitwithdifferentfrequencyplan, pleaserefer the ATcommandsets.364 +(% style="color:blue" %)**Step 5**(%%)**: add payload decode** 395 395 ))) 396 396 367 +((( 368 + 369 +))) 397 397 371 +[[image:1654833065139-942.png]] 398 398 373 + 374 + 375 +[[image:1654833092678-390.png]] 376 + 377 + 378 + 379 +After added, the sensor data arrive TTN, it will also arrive and show in Datacake. 380 + 381 +[[image:1654833163048-332.png]] 382 + 383 + 384 + 385 +== 2.6 Frequency Plans == 386 + 387 +((( 388 +The LLDS12 uses OTAA mode and below frequency plans by default. If user want to use it with different frequency plan, please refer the AT command sets. 389 +))) 390 + 391 + 399 399 === 2.6.1 EU863-870 (EU868) === 400 400 401 401 ((( ... ... @@ -459,51 +459,20 @@ 459 459 === 2.6.2 US902-928(US915) === 460 460 461 461 ((( 462 -Used in USA, Canada and South America. Default use CHE=2 455 +Used in USA, Canada and South America. Frequency band as per definition in LoRaWAN 1.0.3 Regional document. 456 +))) 463 463 464 -(% style="color:blue" %)**Uplink:** 458 +((( 459 +To make sure the end node supports all sub band by default. In the OTAA Join process, the end node will use frequency 1 from sub-band1, then frequency 1 from sub-band2, then frequency 1 from sub-band3, etc to process the OTAA join. 460 +))) 465 465 466 -903.9 - SF7BW125 to SF10BW125 467 - 468 -904.1 - SF7BW125 to SF10BW125 469 - 470 -904.3 - SF7BW125 to SF10BW125 471 - 472 -904.5 - SF7BW125 to SF10BW125 473 - 474 -904.7 - SF7BW125 to SF10BW125 475 - 476 -904.9 - SF7BW125 to SF10BW125 477 - 478 -905.1 - SF7BW125 to SF10BW125 479 - 480 -905.3 - SF7BW125 to SF10BW125 481 - 482 - 483 -(% style="color:blue" %)**Downlink:** 484 - 485 -923.3 - SF7BW500 to SF12BW500 486 - 487 -923.9 - SF7BW500 to SF12BW500 488 - 489 -924.5 - SF7BW500 to SF12BW500 490 - 491 -925.1 - SF7BW500 to SF12BW500 492 - 493 -925.7 - SF7BW500 to SF12BW500 494 - 495 -926.3 - SF7BW500 to SF12BW500 496 - 497 -926.9 - SF7BW500 to SF12BW500 498 - 499 -927.5 - SF7BW500 to SF12BW500 500 - 501 -923.3 - SF12BW500(RX2 downlink only) 502 - 503 - 504 - 462 +((( 463 +After Join success, the end node will switch to the correct sub band by: 505 505 ))) 506 506 466 +* Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band 467 +* Use the Join successful sub-band if the server doesn’t include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include) 468 + 507 507 === 2.6.3 CN470-510 (CN470) === 508 508 509 509 ((( ... ... @@ -592,54 +592,28 @@ 592 592 593 593 594 594 557 + 595 595 === 2.6.4 AU915-928(AU915) === 596 596 597 597 ((( 598 -Default use CHE=2 561 +Frequency band as per definition in LoRaWAN 1.0.3 Regional document. 562 +))) 599 599 600 -(% style="color:blue" %)**Uplink:** 564 +((( 565 +To make sure the end node supports all sub band by default. In the OTAA Join process, the end node will use frequency 1 from sub-band1, then frequency 1 from sub-band2, then frequency 1 from sub-band3, etc to process the OTAA join. 566 +))) 601 601 602 -916.8 - SF7BW125 to SF12BW125 603 - 604 -917.0 - SF7BW125 to SF12BW125 605 - 606 -917.2 - SF7BW125 to SF12BW125 607 - 608 -917.4 - SF7BW125 to SF12BW125 609 - 610 -917.6 - SF7BW125 to SF12BW125 611 - 612 -917.8 - SF7BW125 to SF12BW125 613 - 614 -918.0 - SF7BW125 to SF12BW125 615 - 616 -918.2 - SF7BW125 to SF12BW125 617 - 618 - 619 -(% style="color:blue" %)**Downlink:** 620 - 621 -923.3 - SF7BW500 to SF12BW500 622 - 623 -923.9 - SF7BW500 to SF12BW500 624 - 625 -924.5 - SF7BW500 to SF12BW500 626 - 627 -925.1 - SF7BW500 to SF12BW500 628 - 629 -925.7 - SF7BW500 to SF12BW500 630 - 631 -926.3 - SF7BW500 to SF12BW500 632 - 633 -926.9 - SF7BW500 to SF12BW500 634 - 635 -927.5 - SF7BW500 to SF12BW500 636 - 637 -923.3 - SF12BW500(RX2 downlink only) 638 - 639 - 568 +((( 640 640 641 641 ))) 642 642 572 +((( 573 +After Join success, the end node will switch to the correct sub band by: 574 +))) 575 + 576 +* Check what sub-band the LoRaWAN server ask from the OTAA Join Accept message and switch to that sub-band 577 +* Use the Join successful sub-band if the server doesn’t include sub-band info in the OTAA Join Accept message ( TTN v2 doesn't include) 578 + 643 643 === 2.6.5 AS920-923 & AS923-925 (AS923) === 644 644 645 645 ((( ... ... @@ -748,6 +748,7 @@ 748 748 749 749 750 750 687 + 751 751 === 2.6.6 KR920-923 (KR920) === 752 752 753 753 ((( ... ... @@ -820,6 +820,7 @@ 820 820 821 821 822 822 760 + 823 823 === 2.6.7 IN865-867 (IN865) === 824 824 825 825 ((( ... ... @@ -856,95 +856,95 @@ 856 856 857 857 858 858 797 + 859 859 == 2.7 LED Indicator == 860 860 861 -The LD DS75has an internal LED which is to show the status of different state.800 +The LLDS12 has an internal LED which is to show the status of different state. 862 862 863 - 864 -* Blink once when device power on. 865 -* The device detects the sensor and flashes 5 times. 866 -* Solid ON for 5 seconds once device successful Join the network. 802 +* The sensor is detected when the device is turned on, and it will flash 4 times quickly when it is detected. 867 867 * Blink once when device transmit a packet. 868 868 869 - 870 - 871 871 == 2.8 Firmware Change Log == 872 872 873 873 874 -((( 875 -**Firmware download link: **[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Firmware/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Firmware/]] 876 -))) 808 +**Firmware download link: **[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LLDS12/Firmware/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LLDS12/Firmware/]] 877 877 878 -((( 879 - 880 -))) 881 881 882 -((( 883 883 **Firmware Upgrade Method: **[[Firmware Upgrade Instruction>>doc:Main.Firmware Upgrade Instruction for STM32 base products.WebHome]] 884 -))) 885 885 886 886 887 887 888 -= =2.9Mechanical==815 += 3. LiDAR ToF Measurement = 889 889 817 +== 3.1 Principle of Distance Measurement == 890 890 891 - [[image:image-20220610172003-1.png]]819 +The LiDAR probe is based on TOF, namely, Time of Flight principle. To be specific, the product emits modulation wave of near infrared ray on a periodic basis, which will be reflected after contacting object. The product obtains the time of flight by measuring round-trip phase difference and then calculates relative range between the product and the detection object, as shown below. 892 892 821 +[[image:1654831757579-263.png]] 893 893 894 -[[image:image-20220610172003-2.png]] 895 895 896 896 825 +== 3.2 Distance Measurement Characteristics == 897 897 898 - ==2.10BatteryAnalysis==827 +With optimization of light path and algorithm, The LiDAR probe has minimized influence from external environment on distance measurement performance. Despite that, the range of distance measurement may still be affected by the environment illumination intensity and the reflectivity of detection object. As shown in below: 899 899 900 - === 2.10.1 Battery Type ===829 +[[image:1654831774373-275.png]] 901 901 902 -The LDDS75 battery is a combination of a 4000mAh or 8500mAh Li/SOCI2 Battery and a Super Capacitor. The battery is non-rechargeable battery type with a low discharge rate (<2% per year). This type of battery is commonly used in IoT devices such as water meter. 903 903 832 +((( 833 +(% style="color:blue" %)**① **(%%)Represents the detection blind zone of The LiDAR probe, 0-10cm, within which the output data is unreliable. 834 +))) 904 904 905 -The battery related documents as below: 836 +((( 837 +(% style="color:blue" %)**② **(%%)Represents the operating range of The LiDAR probe detecting black target with 10% reflectivity, 0.1-5m. 838 +))) 906 906 907 - *(((908 - [[BatteryDimension>>url:http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/&file=LSN50-Battery-Dimension.pdf]],840 +((( 841 +(% style="color:blue" %)**③ **(%%)Represents the operating range of The LiDAR probe detecting white target with 90% reflectivity, 0.1-12m. 909 909 ))) 910 -* ((( 911 -[[Lithium-Thionyl Chloride Battery datasheet>>url:https://www.dragino.com/downloads/downloads/datasheet/Battery/ER26500/ER26500_Datasheet-EN.pdf]], 912 -))) 913 -* ((( 914 -[[Lithium-ion Battery-Capacitor datasheet>>url:http://www.dragino.com/downloads/downloads/datasheet/Battery/SPC_1520_datasheet.jpg]], [[Tech Spec>>url:http://www.dragino.com/downloads/downloads/datasheet/Battery/SPC1520%20Technical%20Specification20171123.pdf]] 915 -))) 916 916 917 - [[image:image-20220610172400-3.png]] 918 918 845 +((( 846 +Vertical Coordinates: Represents the radius of light spot for The LiDAR probe at the different distances. The diameter of light spot depends on the FOV of The LiDAR probe (the term of FOV generally refers to the smaller value between the receiving angle and the transmitting angle), which is calculated as follows: 847 +))) 919 919 920 920 921 - ===2.10.2 Replace the battery ===850 +[[image:1654831797521-720.png]] 922 922 923 -((( 924 -You can change the battery in the LDDS75.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won't be voltage drop between battery and main board. 925 -))) 926 926 927 927 ((( 928 - 854 +In the formula above, d is the diameter of light spot; D is detecting range; β is the value of the receiving angle of The LiDAR probe, 3.6°. Correspondence between the diameter of light spot and detecting range is given in Table below. 929 929 ))) 930 930 857 +[[image:1654831810009-716.png]] 858 + 859 + 931 931 ((( 932 - Thedefaultbatterypack of LDDS75 includesaER18505 plus supercapacitor.Ifusercan'tfindthispacklocally,they canfindER18505 or equivalence,whichwill alsowork inmostcase. TheSPCcanenlarge thebatterylifefor highfrequencyuse(updateperiod below5minutes)861 +If the light spot reaches two objects with different distances, as shown in Figure 3, the output distance value will be a value between the actual distance values of the two objects. For a high accuracy requirement in practice, the above situation should be noticed to avoid the measurement error. 933 933 ))) 934 934 935 935 936 936 937 -= 3. ConfigureLDDS75 via AT Commandor LoRaWANDownlink=866 +== 3.3 Notice of usage: == 938 938 868 +Possible invalid /wrong reading for LiDAR ToF tech: 869 + 870 +* Measure high reflectivity object such as: Mirror, Smooth ceramic tile, static milk surface, will have possible wrong readings. 871 +* While there is transparent object such as glass, water drop between the measured object and the LiDAR sensor, the reading might wrong. 872 +* The LiDAR probe is cover by dirty things; the reading might be wrong. In this case, need to clean the probe. 873 +* The sensor window is made by Acrylic. Don’t touch it with alcohol material. This will destroy the sensor window. 874 + 875 += 4. Configure LLDS12 via AT Command or LoRaWAN Downlink = 876 + 939 939 ((( 940 940 ((( 941 -Use can configure LD DS75via AT Command or LoRaWAN Downlink.879 +Use can configure LLDS12 via AT Command or LoRaWAN Downlink. 942 942 ))) 943 943 ))) 944 944 945 945 * ((( 946 946 ((( 947 -AT Command Connection: See [[FAQ>>||anchor="H 4.A0FAQ"]].885 +AT Command Connection: See [[FAQ>>||anchor="H7.A0FAQ"]]. 948 948 ))) 949 949 ))) 950 950 * ((( ... ... @@ -959,7 +959,7 @@ 959 959 ))) 960 960 961 961 ((( 962 -There are two kinds of commands to configure LD DS75, they are:900 +There are two kinds of commands to configure LLDS12, they are: 963 963 ))) 964 964 ))) 965 965 ... ... @@ -1000,159 +1000,351 @@ 1000 1000 1001 1001 * ((( 1002 1002 ((( 1003 -(% style="color:#4f81bd" %)** Commands special design for LD DS75**941 +(% style="color:#4f81bd" %)** Commands special design for LLDS12** 1004 1004 ))) 1005 1005 ))) 1006 1006 1007 1007 ((( 1008 1008 ((( 1009 -These commands only valid for LD DS75, as below:947 +These commands only valid for LLDS12, as below: 1010 1010 ))) 1011 1011 ))) 1012 1012 1013 1013 1014 1014 1015 -== 3.1AccessATCommands ==953 +== 4.1 Set Transmit Interval Time == 1016 1016 1017 - LDDS75 supportsATCommand setin the stock firmware.You canuse a USB toTTL adapterto connect to LDDS75 for using ATcommand, asbelow.955 +Feature: Change LoRaWAN End Node Transmit Interval. 1018 1018 1019 - [[image:image-20220610172924-4.png||height="483"width="988"]]957 +(% style="color:#037691" %)**AT Command: AT+TDC** 1020 1020 959 +[[image:image-20220607171554-8.png]] 1021 1021 1022 -Or if you have below board, use below connection: 1023 1023 962 +((( 963 +(% style="color:#037691" %)**Downlink Command: 0x01** 964 +))) 1024 1024 1025 -[[image:image-20220610172924-5.png]] 966 +((( 967 +Format: Command Code (0x01) followed by 3 bytes time value. 968 +))) 1026 1026 970 +((( 971 +If the downlink payload=0100003C, it means set the END Node’s Transmit Interval to 0x00003C=60(S), while type code is 01. 972 +))) 1027 1027 974 +* ((( 975 +Example 1: Downlink Payload: 0100001E ~/~/ Set Transmit Interval (TDC) = 30 seconds 976 +))) 977 +* ((( 978 +Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds 979 +))) 980 + 981 +== 4.2 Set Interrupt Mode == 982 + 983 +Feature, Set Interrupt mode for GPIO_EXIT. 984 + 985 +(% style="color:#037691" %)**AT Command: AT+INTMOD** 986 + 987 +[[image:image-20220610105806-2.png]] 988 + 989 + 1028 1028 ((( 1029 - In the PC, you need to set the serial baud rate to(% style="color:green" %)**9600**(%%) toaccess the serial console for LDDS75. LDDS75 will output system infoonce power onas below:991 +(% style="color:#037691" %)**Downlink Command: 0x06** 1030 1030 ))) 1031 1031 994 +((( 995 +Format: Command Code (0x06) followed by 3 bytes. 996 +))) 1032 1032 1033 - [[image:image-20220610172924-6.png||height="601" width="860"]] 998 +((( 999 +This means that the interrupt mode of the end node is set to 0x000003=3 (rising edge trigger), and the type code is 06. 1000 +))) 1034 1034 1002 +* ((( 1003 +Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode 1004 +))) 1005 +* ((( 1006 +Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger 1007 +))) 1035 1035 1009 +== 4.3 Get Firmware Version Info == 1036 1036 1037 - == 3.2 SetTransmitIntervalTime==1011 +Feature: use downlink to get firmware version. 1038 1038 1039 - Feature:ChangeLoRaWAN EndNode Transmit Interval.1013 +(% style="color:#037691" %)**Downlink Command: 0x26** 1040 1040 1041 - (% style="color:#037691" %)**AT Command: AT+TDC**1015 +[[image:image-20220607171917-10.png]] 1042 1042 1043 -[[image:image-20220610173409-7.png]] 1017 +* Reply to the confirmation package: 26 01 1018 +* Reply to non-confirmed packet: 26 00 1044 1044 1020 +Device will send an uplink after got this downlink command. With below payload: 1045 1045 1022 +Configures info payload: 1023 + 1024 +(% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:510px" %) 1025 +|=((( 1026 +**Size(bytes)** 1027 +)))|=**1**|=**1**|=**1**|=**1**|=**1**|=**5**|=**1** 1028 +|**Value**|Software Type|((( 1029 +Frequency 1030 + 1031 +Band 1032 +)))|Sub-band|((( 1033 +Firmware 1034 + 1035 +Version 1036 +)))|Sensor Type|Reserve|((( 1037 +[[Message Type>>||anchor="H2.3.7A0MessageType"]] 1038 +Always 0x02 1039 +))) 1040 + 1041 +**Software Type**: Always 0x03 for LLDS12 1042 + 1043 + 1044 +**Frequency Band**: 1045 + 1046 +*0x01: EU868 1047 + 1048 +*0x02: US915 1049 + 1050 +*0x03: IN865 1051 + 1052 +*0x04: AU915 1053 + 1054 +*0x05: KZ865 1055 + 1056 +*0x06: RU864 1057 + 1058 +*0x07: AS923 1059 + 1060 +*0x08: AS923-1 1061 + 1062 +*0x09: AS923-2 1063 + 1064 +*0xa0: AS923-3 1065 + 1066 + 1067 +**Sub-Band**: value 0x00 ~~ 0x08 1068 + 1069 + 1070 +**Firmware Version**: 0x0100, Means: v1.0.0 version 1071 + 1072 + 1073 +**Sensor Type**: 1074 + 1075 +0x01: LSE01 1076 + 1077 +0x02: LDDS75 1078 + 1079 +0x03: LDDS20 1080 + 1081 +0x04: LLMS01 1082 + 1083 +0x05: LSPH01 1084 + 1085 +0x06: LSNPK01 1086 + 1087 +0x07: LLDS12 1088 + 1089 + 1090 + 1091 += 5. Battery & How to replace = 1092 + 1093 +== 5.1 Battery Type == 1094 + 1046 1046 ((( 1047 - (%style="color:#037691"%)**DownlinkCommand:0x01**1096 +LLDS12 is equipped with a [[8500mAH ER26500 Li-SOCI2 battery>>url:https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]. The battery is un-rechargeable battery with low discharge rate targeting for 8~~10 years use. This type of battery is commonly used in IoT target for long-term running, such as water meter. 1048 1048 ))) 1049 1049 1050 1050 ((( 1100 +The discharge curve is not linear so can’t simply use percentage to show the battery level. Below is the battery performance. 1101 +))) 1102 + 1103 +[[image:1654593587246-335.png]] 1104 + 1105 + 1106 +Minimum Working Voltage for the LLDS12: 1107 + 1108 +LLDS12: 2.45v ~~ 3.6v 1109 + 1110 + 1111 + 1112 +== 5.2 Replace Battery == 1113 + 1051 1051 ((( 1052 -Format: Command Code (0x01) followed by 3 bytes time value. 1115 +Any battery with range 2.45 ~~ 3.6v can be a replacement. We recommend to use Li-SOCl2 Battery. 1116 +))) 1053 1053 1054 1054 ((( 1055 - If the downlink payload=0100003C,itmeanssettheEND Node’sTransmitIntervalto 0x00003C=60(S), whiletype codeis01.1119 +And make sure the positive and negative pins match. 1056 1056 ))) 1057 1057 1058 -* Example 1: Downlink Payload: 0100001E ~/~/ Set Transmit Interval (TDC) = 30 seconds 1059 -* Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds 1122 + 1123 + 1124 +== 5.3 Power Consumption Analyze == 1125 + 1126 +((( 1127 +Dragino Battery powered product are all runs in Low Power mode. We have an update battery calculator which base on the measurement of the real device. User can use this calculator to check the battery life and calculate the battery life if want to use different transmit interval. 1060 1060 ))) 1129 + 1130 +((( 1131 +Instruction to use as below: 1061 1061 ))) 1062 1062 1063 1063 1135 +**Step 1**: Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from: 1064 1064 1137 +[[https:~~/~~/www.dragino.com/downloads/index.pHp?dir=LoRa_End_Node/Battery_Analyze/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/Battery_Analyze/]] 1065 1065 1066 1066 1067 - ==3.3SetInterruptMode==1140 +**Step 2**: Open it and choose 1068 1068 1069 -Feature, Set Interrupt mode for GPIO_EXIT. 1142 +* Product Model 1143 +* Uplink Interval 1144 +* Working Mode 1070 1070 1071 - (%style="color:#037691"%)**DownlinkCommand:AT+INTMOD**1146 +And the Life expectation in difference case will be shown on the right. 1072 1072 1073 -[[image: image-20220610174917-9.png]]1148 +[[image:1654593605679-189.png]] 1074 1074 1075 1075 1076 - (%style="color:#037691"%)**DownlinkCommand:0x06**1151 +The battery related documents as below: 1077 1077 1078 -Format: Command Code (0x06) followed by 3 bytes. 1153 +* ((( 1154 +[[Battery Dimension>>url:http://www.dragino.com/downloads/index.php?dir=datasheet/Battery/&file=LSN50-Battery-Dimension.pdf]], 1155 +))) 1156 +* ((( 1157 +[[Lithium-Thionyl Chloride Battery datasheet>>url:https://www.dragino.com/downloads/downloads/datasheet/Battery/ER26500/ER26500_Datasheet-EN.pdf]], 1158 +))) 1159 +* ((( 1160 +[[Lithium-ion Battery-Capacitor datasheet>>url:http://www.dragino.com/downloads/downloads/datasheet/Battery/SPC_1520_datasheet.jpg]], [[Tech Spec>>url:http://www.dragino.com/downloads/downloads/datasheet/Battery/SPC1520%20Technical%20Specification20171123.pdf]] 1161 +))) 1079 1079 1163 +[[image:image-20220607172042-11.png]] 1164 + 1165 + 1166 + 1167 +=== 5.3.1 Battery Note === 1168 + 1080 1080 ((( 1081 -This means that theinterruptmodeofthe end nodeissetto0x000003=3(risingedgetrigger),andthe typecodeis06.1170 +The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to transmit LoRa, then the battery life may be decreased. 1082 1082 ))) 1083 1083 1084 -* Example 1: Downlink Payload: 06000000 ~/~/ Turn off interrupt mode 1085 -* Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger 1086 1086 1087 1087 1175 +=== 5.3.2 Replace the battery === 1088 1088 1089 -= 4. FAQ = 1177 +((( 1178 +You can change the battery in the LLDS12.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won’t be voltage drop between battery and main board. 1179 +))) 1090 1090 1091 -== 4.1 What is the frequency plan for LDDS75? == 1181 +((( 1182 +The default battery pack of LLDS12 includes a ER26500 plus super capacitor. If user can’t find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes) 1183 +))) 1092 1092 1093 -LDDS75 use the same frequency as other Dragino products. User can see the detail from this link: [[Introduction>>doc:Main.End Device Frequency Band.WebHome||anchor="H1.Introduction"]] 1094 1094 1095 1095 1187 += 6. Use AT Command = 1096 1096 1097 -== 4.2How tochangetheLoRaFrequency Bands/Region==1189 +== 6.1 Access AT Commands == 1098 1098 1099 -You can follow the instructions for [[how to upgrade image>>||anchor="H2.8A0200BFirmwareChangeLog"]]. 1100 -When downloading the images, choose the required image file for download. 1191 +LLDS12 supports AT Command set in the stock firmware. You can use a USB to TTL adapter to connect to LLDS12 for using AT command, as below. 1101 1101 1193 +[[image:1654593668970-604.png]] 1102 1102 1195 +**Connection:** 1103 1103 1104 - ==4.3 Can I useLDDS75 incondensation environment?==1197 +(% style="background-color:yellow" %)** USB TTL GND <~-~-~-~-> GND** 1105 1105 1106 - LDDS75isnotsuitabletobe used in condensation environment. Condensationon the LDDS75 probewillaffectthereadingandalwaysgot 0.1199 +(% style="background-color:yellow" %)** USB TTL TXD <~-~-~-~-> UART_RXD** 1107 1107 1201 +(% style="background-color:yellow" %)** USB TTL RXD <~-~-~-~-> UART_TXD** 1108 1108 1109 1109 1110 -= 5. Trouble Shooting = 1204 +((( 1205 +((( 1206 +In the PC, you need to set the serial baud rate to (% style="color:green" %)**9600**(%%) to access the serial console for LLDS12. 1207 +))) 1111 1111 1112 -== 5.1 Why I can’t join TTN V3 in US915 / AU915 bands? == 1209 +((( 1210 +LLDS12 will output system info once power on as below: 1211 +))) 1212 +))) 1113 1113 1114 -It is due to channel mapping. Please see below link: [[Frequency band>>doc:Main.LoRaWAN Communication Debug.WebHome||anchor="H2.NoticeofUS9152FCN4702FAU915Frequencyband"]] 1115 1115 1215 + [[image:1654593712276-618.png]] 1116 1116 1117 - ==5.2AT Commandinputdoesn't work==1217 +Valid AT Command please check [[Configure Device>>||anchor="H4.A0ConfigureLLDS12viaATCommandorLoRaWANDownlink"]]. 1118 1118 1219 + 1220 += 7. FAQ = 1221 + 1222 +== 7.1 How to change the LoRa Frequency Bands/Region == 1223 + 1224 +You can follow the instructions for [[how to upgrade image>>||anchor="H2.8A0200BFirmwareChangeLog"]]. 1225 +When downloading the images, choose the required image file for download. 1226 + 1227 + 1228 += 8. Trouble Shooting = 1229 + 1230 +== 8.1 AT Commands input doesn’t work == 1231 + 1232 + 1233 +((( 1119 1119 In the case if user can see the console output but can’t type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn’t send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string. 1235 +))) 1120 1120 1237 + 1238 +== 8.2 Significant error between the output distant value of LiDAR and actual distance == 1239 + 1240 + 1121 1121 ((( 1122 - 1242 +(% style="color:blue" %)**Cause ①**(%%)**:**Due to the physical principles of The LiDAR probe, the above phenomenon is likely to occur if the detection object is the material with high reflectivity (such as mirror, smooth floor tile, etc.) or transparent substance (such as glass and water, etc.) 1123 1123 ))) 1124 1124 1245 +((( 1246 +Troubleshooting: Please avoid use of this product under such circumstance in practice. 1247 +))) 1125 1125 1126 -= 6. Order Info = 1249 +((( 1250 + 1251 +))) 1127 1127 1253 +((( 1254 +(% style="color:blue" %)**Cause ②**(%%)**: **The IR-pass filters are blocked. 1255 +))) 1128 1128 1129 -Part Number **:** (% style="color:blue" %)**LDDS75-XX-YY** 1257 +((( 1258 +Troubleshooting: please use dry dust-free cloth to gently remove the foreign matter. 1259 +))) 1130 1130 1131 1131 1132 -(% style="color:blue" %)**XX**(%%)**: **The default frequency band 1133 1133 1134 -* (% style="color:red" %)**AS923 **(%%)**:** LoRaWAN AS923 band 1135 -* (% style="color:red" %)**AU915 **(%%)**:** LoRaWAN AU915 band 1136 -* (% style="color:red" %)**EU433 **(%%)**:** LoRaWAN EU433 band 1137 -* (% style="color:red" %)**EU868 **(%%)**:** LoRaWAN EU868 band 1138 -* (% style="color:red" %)**KR920 **(%%)**:** LoRaWAN KR920 band 1139 -* (% style="color:red" %)**US915 **(%%)**:** LoRaWAN US915 band 1140 -* (% style="color:red" %)**IN865 **(%%)**:** LoRaWAN IN865 band 1141 -* (% style="color:red" %)**CN470 **(%%)**:** LoRaWAN CN470 band 1263 += 9. Order Info = 1142 1142 1143 -(% style="color:blue" %)**YY**(%%): Battery Option 1144 1144 1145 -* (% style="color:red" %)**4 **(%%)**: **4000mAh battery 1146 -* (% style="color:red" %)**8 **(%%)**:** 8500mAh battery 1266 +Part Number: (% style="color:blue" %)**LLDS12-XX** 1147 1147 1148 1148 1269 +(% style="color:blue" %)**XX**(%%): The default frequency band 1149 1149 1150 -= 7. Packing Info = 1271 +* (% style="color:red" %)**AS923**(%%): LoRaWAN AS923 band 1272 +* (% style="color:red" %)**AU915**(%%): LoRaWAN AU915 band 1273 +* (% style="color:red" %)**EU433**(%%): LoRaWAN EU433 band 1274 +* (% style="color:red" %)**EU868**(%%): LoRaWAN EU868 band 1275 +* (% style="color:red" %)**KR920**(%%): LoRaWAN KR920 band 1276 +* (% style="color:red" %)**US915**(%%): LoRaWAN US915 band 1277 +* (% style="color:red" %)**IN865**(%%): LoRaWAN IN865 band 1278 +* (% style="color:red" %)**CN470**(%%): LoRaWAN CN470 band 1151 1151 1280 += 10. Packing Info = 1152 1152 1282 + 1153 1153 **Package Includes**: 1154 1154 1155 -* LD DS75LoRaWAN DistanceDetectionSensor x 11285 +* LLDS12 LoRaWAN LiDAR Distance Sensor x 1 1156 1156 1157 1157 **Dimension and weight**: 1158 1158 ... ... @@ -1161,9 +1161,7 @@ 1161 1161 * Package Size / pcs : cm 1162 1162 * Weight / pcs : g 1163 1163 1294 += 11. Support = 1164 1164 1165 - 1166 -= 8. Support = 1167 - 1168 1168 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule. 1169 1169 * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]].
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