<
From version < 154.1 >
edited by Xiaoling
on 2022/06/11 10:00
To version < 159.3 >
edited by Xiaoling
on 2022/06/11 10:56
>
Change comment: There is no comment for this version

Summary

Details

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Content
... ... @@ -3,7 +3,6 @@
3 3  
4 4  **Contents:**
5 5  
6 -{{toc/}}
7 7  
8 8  
9 9  
... ... @@ -21,7 +21,7 @@
21 21  
22 22  (((
23 23  (((
24 -The Dragino LDDS75 is a (% style="color:#4472c4" %)** LoRaWAN Distance Detection Sensor**(%%) for Internet of Things solution. It is used to measure the distance between the sensor and a flat object. The distance detection sensor is a module that uses (% style="color:#4472c4" %)** ultrasonic sensing** (%%)technology for distance measurement, and (% style="color:#4472c4" %)** temperature compensation**(%%) is performed internally to improve the reliability of data. The LDDS75 can be applied to scenarios such as horizontal distance measurement, liquid level measurement, parking management system, object proximity and presence detection, intelligent trash can management system, robot obstacle avoidance, automatic control, sewer, bottom water level monitoring, etc.
23 +The Dragino LDDS45 is a (% style="color:#4472c4" %)** LoRaWAN Distance Detection Sensor**(%%) for Internet of Things solution. It is used to measure the distance between the sensor and a flat object. The distance detection sensor is a module that uses (% style="color:#4472c4" %)** ultrasonic sensing** (%%)technology for distance measurement, and (% style="color:#4472c4" %)** temperature compensation**(%%) is performed internally to improve the reliability of data. The LDDS45 can be applied to scenarios such as horizontal distance measurement, liquid level measurement, parking management system, object proximity and presence detection, intelligent trash can management system, robot obstacle avoidance, automatic control, sewer, bottom water level monitoring, etc.
25 25  )))
26 26  
27 27  (((
... ... @@ -37,7 +37,7 @@
37 37  )))
38 38  
39 39  (((
40 -The LoRa wireless technology used in LDDS75 allows device to send data and reach extremely long ranges at low data-rates. It provides ultra-long range spread spectrum communication and high interference immunity whilst minimizing current consumption.
39 +The LoRa wireless technology used in LDDS45 allows device to send data and reach extremely long ranges at low data-rates. It provides ultra-long range spread spectrum communication and high interference immunity whilst minimizing current consumption.
41 41  )))
42 42  
43 43  (((
... ... @@ -45,7 +45,7 @@
45 45  )))
46 46  
47 47  (((
48 -LDDS75 is powered by (% style="color:#4472c4" %)** 8500mAh Li-SOCI2 battery**(%%); It is designed for long term use up to 10 years*.
47 +LDDS45 is powered by (% style="color:#4472c4" %)** 8500mAh Li-SOCI2 battery**(%%); It is designed for long term use up to 10 years*.
49 49  )))
50 50  
51 51  (((
... ... @@ -53,7 +53,7 @@
53 53  )))
54 54  
55 55  (((
56 -Each LDDS75 pre-loads with a set of unique keys for LoRaWAN registrations, register these keys to local LoRaWAN server and it will auto connect if there is network coverage, after power on.
55 +Each LDDS45 pre-loads with a set of unique keys for LoRaWAN registrations, register these keys to local LoRaWAN server and it will auto connect if there is network coverage, after power on.
57 57  )))
58 58  
59 59  (((
... ... @@ -62,10 +62,13 @@
62 62  
63 63  (((
64 64  (% style="color:#4472c4" %) * (%%)Actually lifetime depends on network coverage and uplink interval and other factors.
64 +
65 +
65 65  )))
66 66  )))
67 67  )))
68 68  
70 +[[image:1654912858581-740.png]]
69 69  
70 70  
71 71  
... ... @@ -73,10 +73,11 @@
73 73  == ​1.2  Features ==
74 74  
75 75  * LoRaWAN 1.0.3 Class A
76 -* Ultra low power consumption
78 +* Ultra-low power consumption
77 77  * Distance Detection by Ultrasonic technology
78 -* Flat object range 280mm - 7500mm
80 +* Flat object range 30mm - 4500mm
79 79  * Accuracy: ±(1cm+S*0.3%) (S: Distance)
82 +* Measure Angle: 60°
80 80  * Cable Length : 25cm
81 81  * Bands: CN470/EU433/KR920/US915/EU868/AS923/AU915/IN865
82 82  * AT Commands to change parameters
... ... @@ -83,10 +83,9 @@
83 83  * Uplink on periodically
84 84  * Downlink to change configure
85 85  * IP66 Waterproof Enclosure
86 -* 4000mAh or 8500mAh Battery for long term use
89 +* 8500mAh Battery for long term use
87 87  
88 88  
89 -
90 90  == 1.3  Specification ==
91 91  
92 92  === 1.3.1  Rated environmental conditions ===
... ... @@ -93,8 +93,11 @@
93 93  
94 94  [[image:image-20220610154839-1.png]]
95 95  
98 +
96 96  (((
97 -**Remarks: (1) a. When the ambient temperature is 0-39 ℃, the maximum humidity is 90% (non-condensing);  b. When the ambient temperature is 40-50 ℃, the highest humidity is the highest humidity in the natural world at the current temperature (no condensation)**
100 +**Remarks: (1) a. When the ambient temperature is 0-39 ℃, the maximum humidity is 90% (non-condensing);       **
101 +
102 +**~ b. When the ambient temperature is 40-50 ℃, the highest humidity is the highest humidity in the natural world at the current temperature (no condensation)**
98 98  )))
99 99  
100 100  
... ... @@ -131,7 +131,6 @@
131 131  * Bottom water level monitoring
132 132  
133 133  
134 -
135 135  == 1.6  Pin mapping and power on ==
136 136  
137 137  
... ... @@ -139,16 +139,16 @@
139 139  
140 140  
141 141  
142 -= 2.  Configure LDDS75 to connect to LoRaWAN network =
146 += 2.  Configure LDDS45 to connect to LoRaWAN network =
143 143  
144 144  == 2.1  How it works ==
145 145  
146 146  (((
147 -The LDDS75 is configured as LoRaWAN OTAA Class A mode by default. It has OTAA keys to join LoRaWAN network. To connect a LoRaWAN network, you need to input the OTAA keys in the LoRaWAN IoT server and power on the LDDS75. If there is coverage of the LoRaWAN network, it will automatically join the network via OTAA and start to send the sensor value
151 +The LDDS45 is configured as LoRaWAN OTAA Class A mode by default. It has OTAA keys to join LoRaWAN network. To connect a LoRaWAN network, you need to input the OTAA keys in the LoRaWAN IoT server and power on the LDDS45. If there is coverage of the LoRaWAN network, it will automatically join the network via OTAA and start to send the sensor value
148 148  )))
149 149  
150 150  (((
151 -In case you can't set the OTAA keys in the LoRaWAN OTAA server, and you have to use the keys from the server, you can [[use AT Commands >>||anchor="H3.A0ConfigureLDDS75viaATCommandorLoRaWANDownlink"]]to set the keys in the LDDS75.
155 +In case you can't set the OTAA keys in the LoRaWAN OTAA server, and you have to use the keys from the server, you can [[use AT Commands >>||anchor="H3.A0ConfigureLDDS75viaATCommandorLoRaWANDownlink"]]to set the keys in the LDDS45.
152 152  )))
153 153  
154 154  
... ... @@ -157,10 +157,15 @@
157 157  
158 158  (((
159 159  Following is an example for how to join the [[TTN v3 LoRaWAN Network>>url:https://console.cloud.thethings.network/]]. Below is the network structure; we use the [[LG308>>url:http://www.dragino.com/products/lora/item/140-lg308.html]] as a LoRaWAN gateway in this example.
164 +
165 +
160 160  )))
161 161  
168 +[[image:1654913911773-521.png]]
169 +
170 +
162 162  (((
163 -[[image:1654848616367-242.png]]
172 +
164 164  )))
165 165  
166 166  (((
... ... @@ -168,11 +168,11 @@
168 168  )))
169 169  
170 170  (((
171 -(% style="color:blue" %)**Step 1**(%%): Create a device in TTN with the OTAA keys from LDDS75.
180 +(% style="color:blue" %)**Step 1**(%%): Create a device in TTN with the OTAA keys from LDDS45.
172 172  )))
173 173  
174 174  (((
175 -Each LDDS75 is shipped with a sticker with the default device keys, user can find this sticker in the box. it looks like below.
184 +Each LDDS45 is shipped with a sticker with the default device keys, user can find this sticker in the box. it looks like below.
176 176  )))
177 177  
178 178  [[image:image-20220607170145-1.jpeg]]
... ... @@ -199,7 +199,10 @@
199 199  
200 200  [[image:image-20220610161353-7.png]]
201 201  
211 +**Choose LDDS75 instead of LDDS45 is ok. They are of the same payload**
202 202  
213 +
214 +
203 203  You can also choose to create the device manually.
204 204  
205 205   [[image:image-20220610161538-8.png]]
... ... @@ -212,16 +212,16 @@
212 212  
213 213  
214 214  
215 -(% style="color:blue" %)**Step 2**(%%): Power on LDDS75
227 +(% style="color:blue" %)**Step 2**(%%): Power on LDDS45
216 216  
217 217  
218 218  Put a Jumper on JP2 to power on the device. ( The Switch must be in FLASH position).
219 219  
220 -[[image:image-20220610161724-10.png]]
232 +[[image:image-20220611102908-2.png]]
221 221  
222 222  
223 223  (((
224 -(% style="color:blue" %)**Step 3**(%%)**:** The LDDS75 will auto join to the TTN network. After join success, it will start to upload messages to TTN and you can see the messages in the panel.
236 +(% style="color:blue" %)**Step 3**(%%)**:** The LDDS45 will auto join to the TTN network. After join success, it will start to upload messages to TTN and you can see the messages in the panel.
225 225  )))
226 226  
227 227  [[image:1654849068701-275.png]]
... ... @@ -232,12 +232,9 @@
232 232  
233 233  (((
234 234  (((
235 -LDDS75 will uplink payload via LoRaWAN with below payload format: 
236 -)))
247 +LDDS45 will uplink payload via LoRaWAN with below payload format: 
237 237  
238 -(((
239 -Uplink payload includes in total 4 bytes.
240 -Payload for firmware version v1.1.4. . Before v1.1.3, there is on two fields: BAT and Distance
249 +Uplink payload includes in total 8 bytes.
241 241  )))
242 242  )))
243 243  
... ... @@ -264,7 +264,7 @@
264 264  === 2.3.1  Battery Info ===
265 265  
266 266  
267 -Check the battery voltage for LDDS75.
276 +Check the battery voltage for LDDS45.
268 268  
269 269  Ex1: 0x0B45 = 2885mV
270 270  
... ... @@ -275,22 +275,21 @@
275 275  === 2.3.2  Distance ===
276 276  
277 277  (((
278 -Get the distance. Flat object range 280mm - 7500mm.
287 +Get the distance. Flat object range 30mm - 4500mm.
279 279  )))
280 280  
281 281  (((
282 -For example, if the data you get from the register is 0x0B 0x05, the distance between the sensor and the measured object is(% style="color:#4472c4" %)** 0B05(H) = 2821 (D) = 2821 mm.**
291 +For example, if the data you get from the register is __0x0B 0x05__, the distance between the sensor and the measured object is(% style="color:#4472c4" %)** 0B05(H) = 2821 (D) = 2821 mm.**
283 283  )))
284 284  
285 285  
286 286  * If the sensor value is 0x0000, it means system doesn’t detect ultrasonic sensor.
287 -* If the sensor value lower than 0x0118 (280mm), the sensor value will be invalid. Since v1.1.4, all value lower than 280mm will be set to 0x0014(20mm) which means the value is invalid.
296 +* If the sensor value lower than 0x001E (30mm), the sensor value will be 0x00.
288 288  
289 289  
290 -
291 291  === 2.3.3  Interrupt Pin ===
292 292  
293 -This data field shows if this packet is generated by interrupt or not. [[Click here>>||anchor="H3.3A0SetInterruptMode"]] for the hardware and software set up.
301 +This data field shows if this packet is generated by interrupt or not. [[Click here>>||anchor="H4.3A0SetInterruptMode"]] for the hardware and software set up.
294 294  
295 295  **Example:**
296 296  
... ... @@ -310,10 +310,8 @@
310 310  
311 311  If payload is: FF3FH :  (FF3F & FC00 == 1) , temp = (FF3FH - 65536)/10 = -19.3 degrees.
312 312  
313 -(% style="color:red" %)Note: DS18B20 feature is supported in the hardware version > v1.3 which made since early of 2021.
314 314  
315 315  
316 -
317 317  === 2.3.5  Sensor Flag ===
318 318  
319 319  (((
... ... @@ -336,7 +336,7 @@
336 336  The payload decoder function for TTN V3 is here:
337 337  
338 338  (((
339 -LDDS75 TTN V3 Payload Decoder: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LDDS75/Payload_Decoder/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Payload_Decoder/]]
345 +LDDS45 TTN V3 Payload Decoder: [[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LDDS75/Payload_Decoder/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Payload_Decoder/]]
340 340  )))
341 341  
342 342  
... ... @@ -343,7 +343,7 @@
343 343  
344 344  == 2.4  Uplink Interval ==
345 345  
346 -The LDDS75 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>>doc:Main.End Device AT Commands and Downlink Command.WebHome||anchor="H4.1ChangeUplinkInterval"]]
352 +The LDDS45 by default uplink the sensor data every 20 minutes. User can change this interval by AT Command or LoRaWAN Downlink Command. See this link: [[Change Uplink Interval>>doc:Main.End Device AT Commands and Downlink Command.WebHome||anchor="H4.1ChangeUplinkInterval"]]
347 347  
348 348  
349 349  
... ... @@ -374,7 +374,7 @@
374 374  
375 375  (% style="color:blue" %)**Step 3**(%%)**: Create an account or log in Datacake.**
376 376  
377 -(% style="color:blue" %)**Step 4**(%%)**: Search the LDDS75 and add DevEUI.**
383 +(% style="color:blue" %)**Step 4**(%%)**: Search the LDDS45 and add DevEUI.**
378 378  
379 379  [[image:1654851029373-510.png]]
380 380  
... ... @@ -388,7 +388,7 @@
388 388  == 2.6  Frequency Plans ==
389 389  
390 390  (((
391 -The LDDS75 uses OTAA mode and below frequency plans by default. If user want to use it with different frequency plan, please refer the AT command sets.
397 +The LDDS45 uses OTAA mode and below frequency plans by default. If user want to use it with different frequency plan, please refer the AT command sets.
392 392  )))
393 393  
394 394  
... ... @@ -855,7 +855,7 @@
855 855  
856 856  == 2.7  LED Indicator ==
857 857  
858 -The LDDS75 has an internal LED which is to show the status of different state.
864 +The LDDS45 has an internal LED which is to show the status of different state.
859 859  
860 860  
861 861  * Blink once when device power on.
... ... @@ -864,12 +864,11 @@
864 864  * Blink once when device transmit a packet.
865 865  
866 866  
867 -
868 868  == 2.8  ​Firmware Change Log ==
869 869  
870 870  
871 871  (((
872 -**Firmware download link: **[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Firmware/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LSE01/Firmware/]]
877 +**Firmware download link: **[[http:~~/~~/www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LDDS75/Firmware/>>url:http://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/LDDS75/Firmware/]]
873 873  )))
874 874  
875 875  (((
... ... @@ -885,20 +885,72 @@
885 885  == 2.9  Mechanical ==
886 886  
887 887  
888 -[[image:image-20220610172003-1.png]]
893 +[[image:1654915562090-396.png]]
889 889  
890 890  
891 -[[image:image-20220610172003-2.png]]
892 892  
893 893  
894 894  
895 -== 2.10  Battery Analysis ==
899 += 3. Battery & How to replace =
896 896  
897 -=== 2.10.1  Battery Type ===
901 +== 3.1 Battery Type ==
898 898  
899 -The LDDS75 battery is a combination of a 4000mAh or 8500mAh Li/SOCI2 Battery and a Super Capacitor. The battery is non-rechargeable battery type with a low discharge rate (<2% per year). This type of battery is commonly used in IoT devices such as water meter.
903 +(((
904 +LSPH01 is equipped with a [[8500mAH ER26500 Li-SOCI2 battery>>url:https://www.dragino.com/downloads/index.php?dir=datasheet/Battery/ER26500/]]. The battery is un-rechargeable battery with low discharge rate targeting for 8~~10 years use. This type of battery is commonly used in IoT target for long-term running, such as water meter.
905 +)))
900 900  
907 +(((
908 +The discharge curve is not linear so can’t simply use percentage to show the battery level. Below is the battery performance.
909 +)))
901 901  
911 +[[image:1654593587246-335.png]]
912 +
913 +
914 +Minimum Working Voltage for the LSPH01:
915 +
916 +LSPH01:  2.45v ~~ 3.6v
917 +
918 +
919 +
920 +== 3.2 Replace Battery ==
921 +
922 +(((
923 +Any battery with range 2.45 ~~ 3.6v can be a replacement. We recommend to use Li-SOCl2 Battery.
924 +)))
925 +
926 +(((
927 +And make sure the positive and negative pins match.
928 +)))
929 +
930 +
931 +
932 +== 3.3 Power Consumption Analyze ==
933 +
934 +(((
935 +Dragino Battery powered product are all runs in Low Power mode. We have an update battery calculator which base on the measurement of the real device. User can use this calculator to check the battery life and calculate the battery life if want to use different transmit interval.
936 +)))
937 +
938 +(((
939 +Instruction to use as below:
940 +)))
941 +
942 +
943 +**Step 1**: Downlink the up-to-date DRAGINO_Battery_Life_Prediction_Table.xlsx from:
944 +
945 +[[https:~~/~~/www.dragino.com/downloads/index.pHp?dir=LoRa_End_Node/Battery_Analyze/>>url:https://www.dragino.com/downloads/index.php?dir=LoRa_End_Node/Battery_Analyze/]]
946 +
947 +
948 +**Step 2**: Open it and choose
949 +
950 +* Product Model
951 +* Uplink Interval
952 +* Working Mode
953 +
954 +And the Life expectation in difference case will be shown on the right.
955 +
956 +[[image:1654593605679-189.png]]
957 +
958 +
902 902  The battery related documents as below:
903 903  
904 904  * (((
... ... @@ -911,28 +911,33 @@
911 911  [[Lithium-ion Battery-Capacitor datasheet>>url:http://www.dragino.com/downloads/downloads/datasheet/Battery/SPC_1520_datasheet.jpg]], [[Tech Spec>>url:http://www.dragino.com/downloads/downloads/datasheet/Battery/SPC1520%20Technical%20Specification20171123.pdf]]
912 912  )))
913 913  
914 - [[image:image-20220610172400-3.png]]
971 +[[image:image-20220607172042-11.png]]
915 915  
916 916  
917 917  
918 -=== 2.10. Replace the battery ===
975 +=== 3.3.1 ​Battery Note ===
919 919  
920 920  (((
921 -You can change the battery in the LDDS75.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won't be voltage drop between battery and main board.
978 +The Li-SICO battery is designed for small current / long period application. It is not good to use a high current, short period transmit method. The recommended minimum period for use of this battery is 5 minutes. If you use a shorter period time to transmit LoRa, then the battery life may be decreased.
922 922  )))
923 923  
981 +
982 +
983 +=== ​3.3.2 Replace the battery ===
984 +
924 924  (((
925 -
986 +You can change the battery in the LSPH01.The type of battery is not limited as long as the output is between 3v to 3.6v. On the main board, there is a diode (D1) between the battery and the main circuit. If you need to use a battery with less than 3.3v, please remove the D1 and shortcut the two pads of it so there won’t be voltage drop between battery and main board.
926 926  )))
927 927  
928 928  (((
929 -The default battery pack of LDDS75 includes a ER18505 plus super capacitor. If user can't find this pack locally, they can find ER18505 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
990 +The default battery pack of LSPH01 includes a ER26500 plus super capacitor. If user cant find this pack locally, they can find ER26500 or equivalence, which will also work in most case. The SPC can enlarge the battery life for high frequency use (update period below 5 minutes)
930 930  )))
931 931  
932 932  
933 933  
934 -= 3.  Configure LDDS75 via AT Command or LoRaWAN Downlink =
935 935  
996 += 4.  Configure LDDS75 via AT Command or LoRaWAN Downlink =
997 +
936 936  (((
937 937  (((
938 938  Use can configure LDDS75 via AT Command or LoRaWAN Downlink.
... ... @@ -1009,7 +1009,7 @@
1009 1009  
1010 1010  
1011 1011  
1012 -== 3.1  Access AT Commands ==
1074 +== 4.1  Access AT Commands ==
1013 1013  
1014 1014  LDDS75 supports AT Command set in the stock firmware. You can use a USB to TTL adapter to connect to LDDS75 for using AT command, as below.
1015 1015  
... ... @@ -1031,7 +1031,7 @@
1031 1031  
1032 1032  
1033 1033  
1034 -== 3.2  Set Transmit Interval Time ==
1096 +== 4.2  Set Transmit Interval Time ==
1035 1035  
1036 1036  Feature: Change LoRaWAN End Node Transmit Interval.
1037 1037  
... ... @@ -1061,7 +1061,7 @@
1061 1061  
1062 1062  
1063 1063  
1064 -== 3.3  Set Interrupt Mode ==
1126 +== 4.3  Set Interrupt Mode ==
1065 1065  
1066 1066  Feature, Set Interrupt mode for GPIO_EXIT.
1067 1067  
... ... @@ -1082,16 +1082,15 @@
1082 1082  * Example 2: Downlink Payload: 06000003 ~/~/ Set the interrupt mode to rising edge trigger
1083 1083  
1084 1084  
1147 += 5.  FAQ =
1085 1085  
1086 -= 4FAQ =
1149 +== 5.1  What is the frequency plan for LDDS75? ==
1087 1087  
1088 -== 4.1  What is the frequency plan for LDDS75? ==
1089 -
1090 1090  LDDS75 use the same frequency as other Dragino products. User can see the detail from this link:  [[Introduction>>doc:Main.End Device Frequency Band.WebHome||anchor="H1.Introduction"]]
1091 1091  
1092 1092  
1093 1093  
1094 -== 4.2  How to change the LoRa Frequency Bands/Region ==
1155 +== 5.2  How to change the LoRa Frequency Bands/Region ==
1095 1095  
1096 1096  You can follow the instructions for [[how to upgrade image>>||anchor="H2.8A0200BFirmwareChangeLog"]].
1097 1097  When downloading the images, choose the required image file for download. ​
... ... @@ -1098,20 +1098,20 @@
1098 1098  
1099 1099  
1100 1100  
1101 -== 4.3  Can I use LDDS75 in condensation environment? ==
1162 +== 5.3  Can I use LDDS75 in condensation environment? ==
1102 1102  
1103 1103  LDDS75 is not suitable to be used in condensation environment. Condensation on the LDDS75 probe will affect the reading and always got 0.
1104 1104  
1105 1105  
1106 1106  
1107 -= 5.  Trouble Shooting =
1168 += 6.  Trouble Shooting =
1108 1108  
1109 -== 5.1  Why I can’t join TTN V3 in US915 / AU915 bands? ==
1170 +== 6.1  Why I can’t join TTN V3 in US915 / AU915 bands? ==
1110 1110  
1111 1111  It is due to channel mapping. Please see below link:  [[Frequency band>>doc:Main.LoRaWAN Communication Debug.WebHome||anchor="H2.NoticeofUS9152FCN4702FAU915Frequencyband"]]
1112 1112  
1113 1113  
1114 -== 5.2  AT Command input doesn't work ==
1175 +== 6.2  AT Command input doesn't work ==
1115 1115  
1116 1116  In the case if user can see the console output but can’t type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn’t send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
1117 1117  
... ... @@ -1120,7 +1120,7 @@
1120 1120  )))
1121 1121  
1122 1122  
1123 -= 6.  Order Info =
1184 += 7.  Order Info =
1124 1124  
1125 1125  
1126 1126  Part Number **:** (% style="color:blue" %)**LDDS75-XX-YY**
... ... @@ -1143,10 +1143,9 @@
1143 1143  * (% style="color:red" %)**8 **(%%)**:** 8500mAh battery
1144 1144  
1145 1145  
1207 += 8. ​ Packing Info =
1146 1146  
1147 -= 7. ​ Packing Info =
1148 1148  
1149 -
1150 1150  **Package Includes**:
1151 1151  
1152 1152  * LDDS75 LoRaWAN Distance Detection Sensor x 1
... ... @@ -1159,8 +1159,7 @@
1159 1159  * Weight / pcs : g
1160 1160  
1161 1161  
1222 += 9.  ​Support =
1162 1162  
1163 -= 8.  ​Support =
1164 -
1165 1165  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
1166 1166  * Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:http://../../../../../../D:%5C%E5%B8%82%E5%9C%BA%E8%B5%84%E6%96%99%5C%E8%AF%B4%E6%98%8E%E4%B9%A6%5CLoRa%5CLT%E7%B3%BB%E5%88%97%5Csupport@dragino.com]].
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