<
From version < 149.10 >
edited by Xiaoling
on 2022/06/10 18:13
To version < 149.3 >
edited by Xiaoling
on 2022/06/10 17:55
>
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1008 1008  
1009 1009  
1010 1010  
1011 -
1012 1012  = 4.  FAQ =
1013 1013  
1014 1014  == 4.1  What is the frequency plan for LDDS75? ==
1015 1015  
1016 -LDDS75 use the same frequency as other Dragino products. User can see the detail from this link:  [[Introduction>>doc:Main.End Device Frequency Band.WebHome||anchor="H1.Introduction"]]
1015 +LDDS75 use the same frequency as other Dragino products. User can see the detail from this link:
1017 1017  
1018 1018  
1019 1019  
... ... @@ -1032,20 +1032,39 @@
1032 1032  
1033 1033  = 5.  Trouble Shooting =
1034 1034  
1035 -== 5.1  Why I can’t join TTN V3 in US915 / AU915 bands? ==
1034 +== 5.1  AT Commands input doesn’t work ==
1036 1036  
1037 -It is due to channel mapping. Please see below link:  [[Frequency band>>doc:Main.LoRaWAN Communication Debug.WebHome||anchor="H2.NoticeofUS9152FCN4702FAU915Frequencyband"]]
1038 1038  
1037 +(((
1038 +In the case if user can see the console output but can’t type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn’t send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
1039 +)))
1039 1039  
1040 -== 5.2  AT Command input doesn't work ==
1041 1041  
1042 -In the case if user can see the console output but cant type input to the device. Please check if you already include the (% style="color:green" %)**ENTER**(%%) while sending out the command. Some serial tool doesn’t send (% style="color:green" %)**ENTER**(%%) while press the send key, user need to add ENTER in their string.
1042 +== 5.2  Significant error between the output distant value of LiDAR and actual distance ==
1043 1043  
1044 +
1044 1044  (((
1046 +(% style="color:blue" %)**Cause ①**(%%)**:**Due to the physical principles of The LiDAR probe, the above phenomenon is likely to occur if the detection object is the material with high reflectivity (such as mirror, smooth floor tile, etc.) or transparent substance (such as glass and water, etc.)
1047 +)))
1048 +
1049 +(((
1050 +Troubleshooting: Please avoid use of this product under such circumstance in practice.
1051 +)))
1052 +
1053 +(((
1045 1045  
1046 1046  )))
1047 1047  
1057 +(((
1058 +(% style="color:blue" %)**Cause ②**(%%)**: **The IR-pass filters are blocked.
1059 +)))
1048 1048  
1061 +(((
1062 +Troubleshooting: please use dry dust-free cloth to gently remove the foreign matter.
1063 +)))
1064 +
1065 +
1066 +
1049 1049  = 6.  Order Info =
1050 1050  
1051 1051  
... ... @@ -1068,6 +1068,7 @@
1068 1068  * (% style="color:red" %)**4**(%%): 4000mAh battery
1069 1069  * (% style="color:red" %)**8**(%%): 8500mAh battery
1070 1070  
1089 +
1071 1071  = 7. ​ Packing Info =
1072 1072  
1073 1073  
... ... @@ -1082,6 +1082,7 @@
1082 1082  * Package Size / pcs : cm
1083 1083  * Weight / pcs : g
1084 1084  
1104 +
1085 1085  = 8.  ​Support =
1086 1086  
1087 1087  * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule.
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