Changes for page WSC1-L-Dragino LoRaWAN Weather Station User Manual
Last modified by Mengting Qiu on 2025/06/10 18:53
From version 94.2
edited by Xiaoling
on 2023/02/10 09:28
on 2023/02/10 09:28
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To version 93.1
edited by Bei Jinggeng
on 2022/11/23 16:52
on 2022/11/23 16:52
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... ... @@ -1,1 +1,1 @@ 1 -XWiki. Xiaoling1 +XWiki.Bei - Content
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... ... @@ -37,8 +37,10 @@ 37 37 ))) 38 38 39 39 40 + 40 40 = 2. How to use = 41 41 43 + 42 42 == 2.1 Installation == 43 43 44 44 ... ... @@ -69,7 +69,6 @@ 69 69 * WSC1-L has an extra 1000mAh back up battery. So it can work even solar panel and storage battery Fails. 70 70 * Weather sensors won't work if solar panel and storage battery fails. 71 71 72 - 73 73 (% style="color:red" %)**Notice 2:** 74 74 75 75 Due to shipment and importation limitation, user is better to purchase below parts locally: ... ... @@ -80,8 +80,6 @@ 80 80 * Mounting Kit includes pole and mast assembly. Each weather sensor has it's own mounting assembly, user can check the sensor section in this manual. 81 81 * Cabinet. 82 82 83 - 84 - 85 85 == 2.2 How it works? == 86 86 87 87 ... ... @@ -102,8 +102,6 @@ 102 102 1. WSC1-L will auto scan available weather sensors when power on or reboot. 103 103 1. User can send a [[downlink command>>||anchor="H3.ConfigureWSC1-LviaATCommandorLoRaWANDownlink"]] to WSC1-L to do a re-scan on the available sensors. 104 104 105 - 106 - 107 107 == 2.3 Example to use for LoRaWAN network == 108 108 109 109 ... ... @@ -155,6 +155,7 @@ 155 155 [[image:1656042745346-283.png]] 156 156 157 157 155 + 158 158 == 2.4 Uplink Payload == 159 159 160 160 ... ... @@ -163,8 +163,6 @@ 163 163 * Valid Sensor Value: Use FPORT=2 164 164 * Other control command: Use FPORT other than 2. 165 165 166 - 167 - 168 168 === 2.4.1 Uplink FPORT~=5, Device Status === 169 169 170 170 ... ... @@ -185,18 +185,24 @@ 185 185 Example Payload (FPort=5): [[image:image-20220624101005-1.png]] 186 186 187 187 184 + 188 188 ==== (% style="color:#037691" %)**Sensor Model:**(%%) ==== 189 189 187 + 190 190 For WSC1-L, this value is 0x0D. 191 191 192 192 191 + 193 193 ==== (% style="color:#037691" %)**Firmware Version:**(%%) ==== 194 194 194 + 195 195 0x0100, Means: v1.0.0 version. 196 196 197 197 198 + 198 198 ==== (% style="color:#037691" %)**Frequency Band:**(%%) ==== 199 199 201 + 200 200 *0x01: EU868 201 201 202 202 *0x02: US915 ... ... @@ -218,13 +218,17 @@ 218 218 *0x0a: AS923-3 219 219 220 220 223 + 221 221 ==== (% style="color:#037691" %)**Sub-Band:**(%%) ==== 222 222 226 + 223 223 value 0x00 ~~ 0x08(only for CN470, AU915,US915. Others are0x00) 224 224 225 225 230 + 226 226 ==== (% style="color:#037691" %)**BAT:**(%%) ==== 227 227 233 + 228 228 ((( 229 229 shows the battery voltage for WSC1-L MCU. 230 230 ))) ... ... @@ -234,8 +234,10 @@ 234 234 ))) 235 235 236 236 243 + 237 237 ==== (% style="color:#037691" %)**Weather Sensor Types:**(%%) ==== 238 238 246 + 239 239 (% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:100px" %) 240 240 |Byte3|Byte2|Byte1 241 241 ... ... @@ -266,6 +266,7 @@ 266 266 [[image:1656049673488-415.png]] 267 267 268 268 277 + 269 269 === 2.4.2 Uplink FPORT~=2, Real time sensor value === 270 270 271 271 ... ... @@ -345,6 +345,7 @@ 345 345 Uplink 2: [[image:image-20220624141100-7.png]] 346 346 347 347 357 + 348 348 === 2.4.3 Decoder in TTN V3 === 349 349 350 350 ... ... @@ -353,6 +353,10 @@ 353 353 ))) 354 354 355 355 ((( 366 + 367 +))) 368 + 369 +((( 356 356 Download decoder for suitable platform from: [[https:~~/~~/github.com/dragino/dragino-end-node-decoder>>https://github.com/dragino/dragino-end-node-decoder]] 357 357 ))) 358 358 ... ... @@ -369,6 +369,7 @@ 369 369 [[image:1656051152438-578.png]] 370 370 371 371 386 + 372 372 == 2.5 Show data on Application Server == 373 373 374 374 ... ... @@ -410,6 +410,7 @@ 410 410 [[image:1656051277767-168.png]] 411 411 412 412 428 + 413 413 = 3. Configure WSC1-L via AT Command or LoRaWAN Downlink = 414 414 415 415 ... ... @@ -437,6 +437,7 @@ 437 437 These commands only valid for WSC1-L, as below: 438 438 439 439 456 + 440 440 == 3.1 Set Transmit Interval Time == 441 441 442 442 ... ... @@ -453,11 +453,9 @@ 453 453 454 454 If the downlink payload=0100003C, it means set the END Node’s Transmit Interval to 0x00003C=60(S), while type code is 01. 455 455 456 -* Example 1: Downlink Payload: 0100001E 457 -* Example 2: Downlink Payload: 0100003C 473 +* Example 1: Downlink Payload: 0100001E ~/~/ Set Transmit Interval (TDC) = 30 seconds 474 +* Example 2: Downlink Payload: 0100003C ~/~/ Set Transmit Interval (TDC) = 60 seconds 458 458 459 - 460 - 461 461 == 3.2 Set Emergency Mode == 462 462 463 463 ... ... @@ -473,8 +473,6 @@ 473 473 * 0xE101 Same as: AT+ALARMMOD=1 474 474 * 0xE100 Same as: AT+ALARMMOD=0 475 475 476 - 477 - 478 478 == 3.3 Add or Delete RS485 Sensor == 479 479 480 480 ... ... @@ -532,6 +532,7 @@ 532 532 [[image:image-20220624143618-11.png]] 533 533 534 534 548 + 535 535 **Then the following parameters should be:** 536 536 537 537 * Address_Code range: A1 ... ... @@ -570,8 +570,6 @@ 570 570 571 571 * 0xE5FF 572 572 573 - 574 - 575 575 == 3.4 RS485 Test Command == 576 576 577 577 ... ... @@ -598,8 +598,6 @@ 598 598 599 599 * 0xE20103000001840A Same as: AT+RSWRITE=0103000001840A 600 600 601 - 602 - 603 603 == 3.5 RS485 response timeout == 604 604 605 605 ... ... @@ -625,11 +625,9 @@ 625 625 626 626 If the downlink payload=E0000005, it means set the END Node’s Transmit Interval to 0x000005=5(S), while type code is E0. 627 627 628 -* Example 1: Downlink Payload: E0000005 629 -* Example 2: Downlink Payload: E000000A 638 +* Example 1: Downlink Payload: E0000005 ~/~/ Set Transmit Interval (DTR) = 5 seconds 639 +* Example 2: Downlink Payload: E000000A ~/~/ Set Transmit Interval (DTR) = 10 seconds 630 630 631 - 632 - 633 633 == 3.6 Set Sensor Type == 634 634 635 635 ... ... @@ -648,9 +648,9 @@ 648 648 649 649 (% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:377px" %) 650 650 |=(% style="width: 157px;" %)**Command Example**|=(% style="width: 130px;" %)**Function**|=(% style="width: 87px;" %)**Response** 651 -|(% style="width:157px" %)AT+STYPE=80221|(% style="width:130px" %)Set sensor types|(% style="width:87px" %)OK 659 +|(% style="width:157px" %)AT+STYPE=802212|(% style="width:130px" %)Set sensor types|(% style="width:87px" %)OK 652 652 653 -Eg: The setting command **AT+STYPE=80221** 661 +Eg: The setting command **AT+STYPE=802212** means: 654 654 655 655 (% border="1" cellspacing="10" style="background-color:#ffffcc; color:green; width:495px" %) 656 656 |(% rowspan="2" style="width:57px" %)Byte3|(% style="width:57px" %)Bit23|(% style="width:59px" %)Bit22|(% style="width:56px" %)Bit21|(% style="width:51px" %)Bit20|(% style="width:54px" %)Bit19|(% style="width:54px" %)Bit18|(% style="width:52px" %)Bit17|(% style="width:52px" %)Bit16 ... ... @@ -665,7 +665,7 @@ 665 665 666 666 (% style="color:#037691" %)**Downlink Command:** 667 667 668 -* 0xE400 080221676 +* 0xE400802212 Same as: AT+STYPE=802212 669 669 670 670 (% style="color:red" %)**Note:** 671 671 ... ... @@ -672,8 +672,10 @@ 672 672 ~1. The sensor type will not be saved to flash, and the value will be updated every time the sensor is restarted or rescanned. 673 673 674 674 683 + 675 675 = 4. Power consumption and battery = 676 676 686 + 677 677 == 4.1 Total Power Consumption == 678 678 679 679 ... ... @@ -680,6 +680,7 @@ 680 680 Dragino Weather Station serial products include the main process unit ( WSC1-L ) and various sensors. The total power consumption equal total power of all above units. The power consumption for main process unit WSC1-L is 18ma @ 12v. and the power consumption of each sensor can be found on the Sensors chapter. 681 681 682 682 693 + 683 683 == 4.2 Reduce power consumption == 684 684 685 685 ... ... @@ -686,6 +686,7 @@ 686 686 The main process unit WSC1-L is set to LoRaWAN Class C by default. If user want to reduce the power consumption of this unit, user can set it to run in Class A. In Class A mode, WSC1-L will not be to get real-time downlink command from IoT Server. 687 687 688 688 700 + 689 689 == 4.3 Battery == 690 690 691 691 ... ... @@ -698,8 +698,10 @@ 698 698 ))) 699 699 700 700 713 + 701 701 = 5. Main Process Unit WSC1-L = 702 702 716 + 703 703 == 5.1 Features == 704 704 705 705 ... ... @@ -721,6 +721,7 @@ 721 721 WSC1-L (without external sensor): Idle: 4mA, Transmit: max 40mA 722 722 723 723 738 + 724 724 == 5.3 Storage & Operation Temperature == 725 725 726 726 ... ... @@ -727,6 +727,7 @@ 727 727 -20°C to +60°C 728 728 729 729 745 + 730 730 == 5.4 Pin Mapping == 731 731 732 732 ... ... @@ -733,6 +733,7 @@ 733 733 [[image:1656054149793-239.png]] 734 734 735 735 752 + 736 736 == 5.5 Mechanical == 737 737 738 738 ... ... @@ -739,6 +739,7 @@ 739 739 Refer LSn50v2 enclosure drawing in: [[https:~~/~~/www.dropbox.com/sh/0ir0l9jjmk6p95e/AADwWXorcKuNpPR5em7VgrEja?dl=0>>https://www.dropbox.com/sh/0ir0l9jjmk6p95e/AADwWXorcKuNpPR5em7VgrEja?dl=0]] 740 740 741 741 759 + 742 742 == 5.6 Connect to RS485 Sensors == 743 743 744 744 ... ... @@ -753,8 +753,10 @@ 753 753 [[https:~~/~~/www.dropbox.com/sh/bqyvsvitb70qtgf/AABLpD7_yxsQ_drVMxHIEI7wa?dl=0>>https://www.dropbox.com/sh/bqyvsvitb70qtgf/AABLpD7_yxsQ_drVMxHIEI7wa?dl=0]] 754 754 755 755 774 + 756 756 = 6. Weather Sensors = 757 757 777 + 758 758 == 6.1 Rain Gauge ~-~- WSS-01 == 759 759 760 760 ... ... @@ -779,6 +779,7 @@ 779 779 ))) 780 780 781 781 802 + 782 782 === 6.1.1 Feature === 783 783 784 784 ... ... @@ -788,8 +788,6 @@ 788 788 * ABS enclosure. 789 789 * Horizontal adjustable. 790 790 791 - 792 - 793 793 === 6.1.2 Specification === 794 794 795 795 ... ... @@ -803,8 +803,6 @@ 803 803 * Working Humidity: <100% (no dewing) 804 804 * Power Consumption: 4mA @ 12v. 805 805 806 - 807 - 808 808 === 6.1.3 Dimension === 809 809 810 810 ... ... @@ -811,6 +811,7 @@ 811 811 [[image:1656054957406-980.png]] 812 812 813 813 831 + 814 814 === 6.1.4 Pin Mapping === 815 815 816 816 ... ... @@ -817,6 +817,7 @@ 817 817 [[image:1656054972828-692.png]] 818 818 819 819 838 + 820 820 === 6.1.5 Installation Notice === 821 821 822 822 ... ... @@ -856,6 +856,7 @@ 856 856 [[https:~~/~~/www.dropbox.com/sh/7wa2elfm2q8xq4l/AAB7ZB_gSVGrhmJEgU2LyTQNa?dl=0>>https://www.dropbox.com/sh/7wa2elfm2q8xq4l/AAB7ZB_gSVGrhmJEgU2LyTQNa?dl=0]] 857 857 858 858 878 + 859 859 == 6.2 Wind Speed/Direction ~-~- WSS-02 == 860 860 861 861 ... ... @@ -882,12 +882,10 @@ 882 882 * RS485 wind speed / direction sensor 883 883 * PC enclosure, resist corrosion 884 884 885 - 886 - 887 887 === 6.2.2 Specification === 888 888 889 889 890 -* Wind speed range: 0 ~~ 60m/s908 +* Wind speed range: 0 ~~ 30m/s, (always show 30m/s for higher speed) 891 891 * Wind direction range: 0 ~~ 360° 892 892 * Start wind speed: ≤0.3m/s 893 893 * Accuracy: ±(0.3+0.03V)m/s , ±1° ... ... @@ -898,8 +898,6 @@ 898 898 * Power Consumption: 13mA ~~ 12v. 899 899 * Cable Length: 2 meters 900 900 901 - 902 - 903 903 === 6.2.3 Dimension === 904 904 905 905 ... ... @@ -906,6 +906,7 @@ 906 906 [[image:image-20220624152813-2.png]] 907 907 908 908 925 + 909 909 === 6.2.4 Pin Mapping === 910 910 911 911 ... ... @@ -912,6 +912,7 @@ 912 912 [[image:1656056281231-994.png]] 913 913 914 914 932 + 915 915 === 6.2.5 Angle Mapping === 916 916 917 917 ... ... @@ -935,6 +935,7 @@ 935 935 [[image:image-20220624153901-3.png]] 936 936 937 937 956 + 938 938 == 6.3 CO2/PM2.5/PM10 ~-~- WSS-03 == 939 939 940 940 ... ... @@ -951,6 +951,7 @@ 951 951 ))) 952 952 953 953 973 + 954 954 === 6.3.1 Feature === 955 955 956 956 ... ... @@ -958,8 +958,6 @@ 958 958 * NDIR to measure CO2 with Internal Temperature Compensation 959 959 * Laser Beam Scattering to PM2.5 and PM10 960 960 961 - 962 - 963 963 === 6.3.2 Specification === 964 964 965 965 ... ... @@ -978,8 +978,6 @@ 978 978 ** CO2: 0~95%RH 979 979 * Power Consumption: 50mA@ 12v. 980 980 981 - 982 - 983 983 === 6.3.3 Dimension === 984 984 985 985 ... ... @@ -993,6 +993,7 @@ 993 993 [[image:1656056722648-743.png]] 994 994 995 995 1012 + 996 996 === 6.3.5 Installation Notice === 997 997 998 998 ... ... @@ -1001,10 +1001,10 @@ 1001 1001 1002 1002 [[image:1656056751153-304.png]] 1003 1003 1004 - 1005 1005 [[image:1656056766224-773.png]] 1006 1006 1007 1007 1024 + 1008 1008 == 6.4 Rain/Snow Detect ~-~- WSS-04 == 1009 1009 1010 1010 ... ... @@ -1021,6 +1021,7 @@ 1021 1021 ))) 1022 1022 1023 1023 1041 + 1024 1024 === 6.4.1 Feature === 1025 1025 1026 1026 ... ... @@ -1028,8 +1028,6 @@ 1028 1028 * Surface heating to dry 1029 1029 * grid electrode uses Electroless Nickel/Immersion Gold design for resist corrosion 1030 1030 1031 - 1032 - 1033 1033 === 6.4.2 Specification === 1034 1034 1035 1035 ... ... @@ -1042,8 +1042,6 @@ 1042 1042 ** No heating: 12mA @ 12v, 1043 1043 ** heating: 94ma @ 12v. 1044 1044 1045 - 1046 - 1047 1047 === 6.4.3 Dimension === 1048 1048 1049 1049 ... ... @@ -1050,6 +1050,7 @@ 1050 1050 [[image:1656056844782-155.png]] 1051 1051 1052 1052 1067 + 1053 1053 === 6.4.4 Pin Mapping === 1054 1054 1055 1055 ... ... @@ -1056,6 +1056,7 @@ 1056 1056 [[image:1656056855590-754.png]] 1057 1057 1058 1058 1074 + 1059 1059 === 6.4.5 Installation Notice === 1060 1060 1061 1061 ... ... @@ -1072,6 +1072,7 @@ 1072 1072 [[image:1656056883736-804.png]] 1073 1073 1074 1074 1091 + 1075 1075 === 6.4.6 Heating === 1076 1076 1077 1077 ... ... @@ -1080,6 +1080,7 @@ 1080 1080 ))) 1081 1081 1082 1082 1100 + 1083 1083 == 6.5 Temperature, Humidity, Illuminance, Pressure ~-~- WSS-05 == 1084 1084 1085 1085 ... ... @@ -1092,13 +1092,12 @@ 1092 1092 ))) 1093 1093 1094 1094 1113 + 1095 1095 === 6.5.1 Feature === 1096 1096 1097 1097 1098 1098 * RS485 Temperature, Humidity, Illuminance, Pressure sensor 1099 1099 1100 - 1101 - 1102 1102 === 6.5.2 Specification === 1103 1103 1104 1104 ... ... @@ -1124,8 +1124,6 @@ 1124 1124 * Working Humidity: 10~90%RH 1125 1125 * Power Consumption: 4mA @ 12v 1126 1126 1127 - 1128 - 1129 1129 === 6.5.3 Dimension === 1130 1130 1131 1131 ... ... @@ -1132,6 +1132,7 @@ 1132 1132 [[image:1656057170639-522.png]] 1133 1133 1134 1134 1150 + 1135 1135 === 6.5.4 Pin Mapping === 1136 1136 1137 1137 ... ... @@ -1138,6 +1138,7 @@ 1138 1138 [[image:1656057181899-910.png]] 1139 1139 1140 1140 1157 + 1141 1141 === 6.5.5 Installation Notice === 1142 1142 1143 1143 ... ... @@ -1149,6 +1149,7 @@ 1149 1149 [[image:1656057212438-475.png]] 1150 1150 1151 1151 1169 + 1152 1152 == 6.6 Total Solar Radiation sensor ~-~- WSS-06 == 1153 1153 1154 1154 ... ... @@ -1165,6 +1165,7 @@ 1165 1165 ))) 1166 1166 1167 1167 1186 + 1168 1168 === 6.6.1 Feature === 1169 1169 1170 1170 ... ... @@ -1172,8 +1172,6 @@ 1172 1172 * Measure Total Radiation between 0.3~3μm(300~3000nm) 1173 1173 * Measure Reflected Radiation if sense area towards ground. 1174 1174 1175 - 1176 - 1177 1177 === 6.6.2 Specification === 1178 1178 1179 1179 ... ... @@ -1190,8 +1190,6 @@ 1190 1190 * Working Humidity: 10~90%RH 1191 1191 * Power Consumption: 4mA @ 12v 1192 1192 1193 - 1194 - 1195 1195 === 6.6.3 Dimension === 1196 1196 1197 1197 ... ... @@ -1198,6 +1198,7 @@ 1198 1198 [[image:1656057348695-898.png]] 1199 1199 1200 1200 1216 + 1201 1201 === 6.6.4 Pin Mapping === 1202 1202 1203 1203 ... ... @@ -1204,6 +1204,7 @@ 1204 1204 [[image:1656057359343-744.png]] 1205 1205 1206 1206 1223 + 1207 1207 === 6.6.5 Installation Notice === 1208 1208 1209 1209 ... ... @@ -1216,6 +1216,7 @@ 1216 1216 [[image:1656057377943-564.png]] 1217 1217 1218 1218 1236 + 1219 1219 == 6.7 PAR (Photosynthetically Available Radiation) ~-~- WSS-07 == 1220 1220 1221 1221 ... ... @@ -1232,6 +1232,7 @@ 1232 1232 ))) 1233 1233 1234 1234 1253 + 1235 1235 === 6.7.1 Feature === 1236 1236 1237 1237 ... ... @@ -1244,6 +1244,7 @@ 1244 1244 ))) 1245 1245 1246 1246 1266 + 1247 1247 === 6.7.2 Specification === 1248 1248 1249 1249 ... ... @@ -1258,8 +1258,6 @@ 1258 1258 * Working Humidity: 10~90%RH 1259 1259 * Power Consumption: 3mA @ 12v 1260 1260 1261 - 1262 - 1263 1263 === 6.7.3 Dimension === 1264 1264 1265 1265 ... ... @@ -1266,6 +1266,7 @@ 1266 1266 [[image:1656057538793-888.png]] 1267 1267 1268 1268 1287 + 1269 1269 === 6.7.4 Pin Mapping === 1270 1270 1271 1271 ... ... @@ -1272,6 +1272,7 @@ 1272 1272 [[image:1656057548116-203.png]] 1273 1273 1274 1274 1294 + 1275 1275 === 6.7.5 Installation Notice === 1276 1276 1277 1277 ... ... @@ -1284,8 +1284,10 @@ 1284 1284 [[image:1656057565783-251.png]] 1285 1285 1286 1286 1307 + 1287 1287 = 7. FAQ = 1288 1288 1310 + 1289 1289 == 7.1 What else do I need to purchase to build Weather Station? == 1290 1290 1291 1291 ... ... @@ -1298,6 +1298,7 @@ 1298 1298 [[image:1656057608049-693.png]] 1299 1299 1300 1300 1323 + 1301 1301 == 7.2 How to upgrade firmware for WSC1-L? == 1302 1302 1303 1303 ... ... @@ -1316,6 +1316,7 @@ 1316 1316 ))) 1317 1317 1318 1318 1342 + 1319 1319 == 7.3 How to change the LoRa Frequency Bands/Region? == 1320 1320 1321 1321 ... ... @@ -1322,6 +1322,7 @@ 1322 1322 User can follow the introduction for how to [[upgrade image>>||anchor="H7.2HowtoupgradefirmwareforWSC1-L3F"]]. When download the images, choose the required image file for download. 1323 1323 1324 1324 1349 + 1325 1325 == 7.4 Can I add my weather sensors? == 1326 1326 1327 1327 ... ... @@ -1328,8 +1328,10 @@ 1328 1328 Yes, connect the sensor to RS485 bus and see instruction: [[add sensors.>>||anchor="H3.3AddorDeleteRS485Sensor"]] 1329 1329 1330 1330 1356 + 1331 1331 = 8. Trouble Shooting = 1332 1332 1359 + 1333 1333 == 8.1 AT Command input doesn't work == 1334 1334 1335 1335 ... ... @@ -1338,8 +1338,10 @@ 1338 1338 ))) 1339 1339 1340 1340 1368 + 1341 1341 = 9. Order Info = 1342 1342 1371 + 1343 1343 == 9.1 Main Process Unit == 1344 1344 1345 1345 ... ... @@ -1356,8 +1356,6 @@ 1356 1356 * (% style="color:red" %)**IN865**(%%): LoRaWAN IN865 band 1357 1357 * (% style="color:red" %)**CN470**(%%): LoRaWAN CN470 band 1358 1358 1359 - 1360 - 1361 1361 == 9.2 Sensors == 1362 1362 1363 1363 ... ... @@ -1372,16 +1372,12 @@ 1372 1372 |(% style="width:462px" %)**Total Solar Radiation Sensor**|(% style="width:120px" %)WSS-06 1373 1373 |(% style="width:462px" %)**PAR (Photosynthetically Available Radiation)**|(% style="width:120px" %)WSS-07 1374 1374 1375 - 1376 - 1377 1377 = 10. Support = 1378 1378 1379 1379 1380 1380 * Support is provided Monday to Friday, from 09:00 to 18:00 GMT+8. Due to different timezones we cannot offer live support. However, your questions will be answered as soon as possible in the before-mentioned schedule. 1381 -* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:file:///D:/市场资料/说明书/LoRa/LT系列/support@dragino.com]] .1406 +* Provide as much information as possible regarding your enquiry (product models, accurately describe your problem and steps to replicate it etc) and send a mail to [[support@dragino.com>>url:file:///D:/市场资料/说明书/LoRa/LT系列/support@dragino.com]] 1382 1382 1383 - 1384 - 1385 1385 = 11. Appendix I: Field Installation Photo = 1386 1386 1387 1387