Wiki source code of HP0D Full Hotspot for Helium

Version 96.1 by Xiaoye on 2022/06/07 15:55

Hide last authors
Xiaoling 51.1 1 (% style="text-align:center" %)
Xiaoling 74.16 2 [[image:1651802206983-860.png||height="427" width="398"]]
Xiaoling 51.1 3
4
5 (((
6 **HP0D Full Hotspot for Helium User Manual**
Xiaoling 74.16 7
8
Xiaoling 51.1 9 )))
10
Xiaoling 74.18 11 **Table of Contents:**
Xiaoling 51.1 12
13 {{toc/}}
14
15
Xiaoye 78.1 16 = **1. Introduction** =
Xiaoling 51.1 17
Xiaoye 78.1 18 == **1.1 What is HP0D** ==
Xiaoling 51.1 19
Xiaoling 73.15 20 (((
Xiaoling 73.2 21 The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
Xiaoling 73.15 22 )))
Xiaoling 51.1 23
Xiaoling 73.15 24 (((
Xiaoling 74.6 25 HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
Xiaoling 73.15 26 )))
Xiaoling 51.1 27
Xiaoling 73.15 28 (((
Xiaoling 74.6 29 (% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
Xiaoling 73.15 30 )))
Xiaoling 51.1 31
Xiaoling 73.15 32 (((
Xiaoling 73.2 33 HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
Xiaoling 73.15 34 )))
Xiaoling 51.1 35
Xiaoye 78.1 36 == **1.2 Specifications** ==
Xiaoling 51.1 37
38 **~ Hardware System:**
39 Linux Part:
Xiaoling 73.15 40
Xiaoling 73.13 41 * Raspberry Pi 4
Xiaoling 51.1 42
43 **~ Interface:**
Xiaoling 73.15 44
Xiaoling 73.13 45 * 10M/100M RJ45 Ports x 1
46 * LoRaWAN Wireless
47 * Power Input: 12V 2A, DC
Xiaoling 51.1 48
49 **~ Operating Condition:**
Xiaoling 73.15 50
Xiaoling 73.13 51 * Work Temperature: -20 ~~ 65°C
52 * Storage Temperature: -20 ~~ 65°C
53 * Power Input: 12V 2A, DC
Xiaoling 51.1 54
Xiaoye 78.1 55 == **1.3 Features** ==
Xiaoling 51.1 56
57 * Open-Source Linux system
58 * RPi4 with 2G /4G or 8G RAM
59 * Managed by Web GUI, SSH via Internet
60 * Support Semtech UDP packet forwarder
61 * Support LoRaWAN Station Connection
62 * Support Helium Miner
63 * External fiberglass antenna
64 * Firmware OTA
65 * 802.3af PoE
66 * Lighting Protection
67 * Remote Monitoring
68 * Support Helium LoRaWAN server and secondary LoRaWAN server
69 * Include prepaid $40 onboarding cost and $10 location cost.
70 * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
71
Xiaoye 78.1 72 == **1.4 Label info and login name** ==
Xiaoling 51.1 73
Xiaoling 59.1 74 [[image:1651803959860-394.png||height="500" width="375"]]
Xiaoye 78.1 75
76
77
Xiaoling 78.3 78 === 1.4.1 Label information: ===
79
Xiaoling 78.2 80 **Device hostname:**  (% class="mark" %)dragino-xxxxxx(%%)
81 **Band**:  (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%)
82 **Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%)
83 **Miner address**:  (% class="mark" %)12xxxxxx(%%)
84 **Eth MAC address**:  (% class="mark" %)A8: 40: 41: EF: FE: CD(%%)
85 **Login**:  (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%)
86 **SN**:  (% class="mark" %)device serial number.
Xiaoling 51.1 87
Xiaoling 73.19 88
Xiaoye 78.1 89 = **2. Quick Start & Onboarding** =
90
Edwin Chen 66.1 91 The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
Xiaoling 51.1 92
93
Xiaoye 78.1 94 == **2.1  Connect HP0D Web UI** ==
Xiaoling 51.1 95
Xiaoye 78.1 96 === **2.1.1 via HP0D’s Access Point** ===
Edwin Chen 65.2 97
Xiaoye 78.1 98 At the first boot of HP0D, it will auto-generate a Wi-Fi network
99
100
Edwin Chen 65.2 101 [[image:1651804327535-321.png||height="325" width="199"]]
Xiaoling 73.19 102
Xiaoye 78.1 103
Edwin Chen 65.2 104 (% class="box infomessage" %)
Xiaoling 74.10 105 (((
Xiaoling 74.11 106 called  : **//HPD-dragino-xxxxxx//**
Xiaoling 74.10 107 )))
Xiaoling 73.19 108
Edwin Chen 65.2 109 (% class="box infomessage" %)
Xiaoling 74.10 110 (((
Xiaoling 73.6 111 with password:  **//dragino+dragino//**
112 You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
Xiaoling 74.10 113 )))
Xiaoling 51.1 114
Xiaoye 78.1 115
Xiaoling 74.3 116 [[image:1651804397792-591.png||height="386" width="733"]]
Xiaoling 51.1 117
118
Xiaoye 78.1 119 === **2.1.2 Connect via HP0D hostname** ===
Xiaoling 73.19 120
Xiaoye 78.1 121 Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
Xiaoling 51.1 122
Xiaoye 78.1 123 Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
Xiaoling 51.1 124
Xiaoye 78.1 125
Xiaoling 51.1 126 [[image:1651804629009-699.png]]
127
Xiaoye 78.1 128 === **2.1.3 Connect via Ethernet Port** ===
Xiaoling 51.1 129
Xiaoye 78.1 130 //Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.//
Xiaoling 74.12 131
132
Xiaoye 78.1 133 //**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**//
134
135
Xiaoling 51.1 136 [[image:1651804782523-623.png]]
137
138
Xiaoye 78.1 139 == **2.2 Generate QR Code** ==
140
141
Xiaoling 51.1 142 (((
Xiaoye 78.1 143 //Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//
Xiaoling 51.1 144 )))
145
146 (((
Xiaoye 78.1 147 //Note: After onboarding, this wallet will become the owner of this hotspot.//
148
149
Xiaoling 51.1 150 )))
151
Xiaoling 59.1 152 [[image:image-20220506140312-1.png||height="435" width="438"]]
Xiaoling 51.1 153
154
Xiaoye 78.1 155 == **2.3 Onboarding Hotspot** ==
156
157
Xiaoling 51.1 158 (((
Xiaoye 78.1 159 //**1.** Download the Helium Hotspot APP from the Apple or Google Play store.//
Xiaoling 51.1 160 )))
161
162 (((
Xiaoye 78.1 163 **//Note: the APP version needs to be greater than 3.11.//**
164
165
Xiaoling 51.1 166 )))
167
168 (((
Xiaoye 78.1 169 //**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’//
170
171
Xiaoling 51.1 172 )))
173
Xiaoling 73.6 174 [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
Xiaoling 51.1 175
176
Xiaoye 78.1 177 //**3. **Scan the QR Code you generated in the previous step.//
178
Xiaoling 51.1 179 [[image:1651828211026-220.png||height="405" width="191"]]
180
Xiaoye 78.1 181
Xiaoling 73.11 182 (((
Xiaoye 78.1 183 //**4. **Onboarding your device//
Xiaoling 73.11 184 )))
Xiaoling 51.1 185
Xiaoling 73.9 186 (((
Xiaoye 78.1 187 Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue.  
188
189
Xiaoling 73.9 190 )))
Xiaoling 51.1 191
Xiaoling 73.7 192 [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
193
Xiaoling 73.6 194 [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
Xiaoling 51.1 195
196
Xiaoye 78.1 197 **5. **//Check onboarding status where you can check from mobile~://
Xiaoling 51.1 198
Xiaoling 73.6 199 [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
Xiaoling 51.1 200
201
Xiaoye 78.1 202 //You can also see the hotspot status in the below link~://
Xiaoling 51.1 203
Xiaoye 78.1 204 //https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//
Xiaoling 51.1 205
Xiaoye 78.1 206 //Example~://
Xiaoling 51.1 207
Xiaoye 78.1 208
209 **//Green Synced means hotspot works normally.//**
210
Xiaoling 51.1 211 [[image:1651828427715-679.png||height="374" width="635"]]
212
213
Xiaoye 78.1 214 == **2.4 Set the Port Forwarding** ==
215
216
Xiaoling 51.1 217 (((
Xiaoye 78.1 218 //Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.//
Xiaoling 51.1 219 )))
220
221 [[image:1651828514449-658.png]]
222
223 (((
224
225 )))
226
227 (((
Xiaoling 73.4 228 Note: Please refer to more detailed Settings
Xiaoling 51.1 229 )))
230
231 (((
Xiaoling 73.4 232 [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
Xiaoling 51.1 233 )))
234
235 (((
Xiaoling 73.4 236 [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
Xiaoye 78.1 237
238
Xiaoling 51.1 239 )))
240
Xiaoye 78.1 241 = **3. Check the configuration of HP0D** =
Xiaoling 51.1 242
Xiaoye 78.1 243 == **3.1 LoRa frequency configuration** ==
Xiaoling 51.1 244
Xiaoye 78.1 245
Xiaoling 51.1 246 [[image:1651828687205-178.png||height="323" width="657"]]
247
248
Xiaoye 78.1 249 == **3.2 Check the LoRaWAN Server Address** ==
250
251
Xiaoye 96.1 252 [[image:image-20220607155338-1.png]]
Xiaoling 51.1 253
254
Xiaoye 96.1 255 3.2.1
256
257
Xiaoye 78.1 258 == **3.3 Check Miner configuration** ==
259
260
Xiaoling 59.1 261 [[image:image-20220506181408-1.png||height="451" width="513"]]
Xiaoling 51.1 262
Xiaoling 73.10 263 (((
Xiaoye 78.1 264 //**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**//
265
Xiaoye 92.1 266
267 == **//3.4 Check the Miner state//** ==
268
269
270 [[image:image-20220531171836-9.png||height="776" width="1155"]]
271
272
273 //**Note: Absorption status can show whether the hotspot is working properly**//
274
275 //** The p2p network can see how your hotspot is interacting with the surrounding hotspots**//
276
277 //usually, the nat_type should be '**none'**//
278
Xiaoye 78.1 279
Xiaoling 73.10 280 )))
Xiaoling 51.1 281
Xiaoye 78.1 282 = **4. Installation of Antenna** =
Xiaoling 51.1 283
Xiaoye 78.1 284
Xiaoling 59.1 285 (((
Xiaoye 78.1 286 //HP0D uses Fiber Glass Antenna.//
Xiaoling 59.1 287 )))
Xiaoling 51.1 288
Xiaoling 59.1 289 [[image:1651832158606-882.png]]
Xiaoling 51.1 290
Xiaoling 59.1 291 (((
292
293 )))
Xiaoling 51.1 294
Xiaoling 59.1 295 (((
Xiaoye 78.1 296 //The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://
Xiaoling 59.1 297 )))
Xiaoling 51.1 298
Xiaoling 59.1 299 (((
300 [[image:1651832205608-998.png||height="349" width="198"]]
Xiaoye 78.1 301
302
Xiaoling 59.1 303 )))
Xiaoling 51.1 304
Xiaoye 78.1 305 = **5. SSH Access for Linux console** =
Xiaoling 51.1 306
Xiaoye 78.1 307
Xiaoling 59.1 308 (((
Xiaoye 78.1 309 **//IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))//**
Xiaoling 59.1 310 )))
Xiaoling 51.1 311
Xiaoling 59.1 312 (((
Xiaoye 78.1 313 //Port:  22//
Xiaoling 59.1 314 )))
Xiaoling 51.1 315
Xiaoling 59.1 316 (((
Xiaoye 78.1 317 //User Name:      (% style="color:green" %)**root**//
Xiaoling 59.1 318 )))
Xiaoling 51.1 319
Xiaoling 59.1 320 (((
Xiaoye 78.1 321 //Password:         (% style="color:green" %)**Randomly generated (found on device’s label)**//
322
323
Xiaoling 59.1 324 )))
Xiaoling 51.1 325
Xiaoling 59.1 326 (((
Xiaoye 78.1 327 //After logging in, you will be in the Linux console and can enter commands as shown below.//
328
329
Xiaoling 59.1 330 )))
Xiaoling 51.1 331
Xiaoling 74.3 332 [[image:1651832284160-991.png||height="171" width="729"]]
Xiaoling 51.1 333
Xiaoye 78.1 334
Xiaoling 74.3 335 = **6. How to change the Wireless function of HP0D** =
Xiaoling 51.1 336
Xiaoye 92.1 337 //The wireless function is configured as AP by default and the web page does not support configuration,//
Xiaoling 51.1 338
Xiaoye 92.1 339 //if you want to configure it as STA(client)connection mode,//
Xiaoye 78.1 340
Xiaoye 94.1 341 //you can configure your WiFi info on the** /Network/WiFi **page.//
Xiaoling 51.1 342
Xiaoye 67.1 343
Xiaoye 92.1 344 **//Note: the wireless state is as AP//**
Xiaoye 67.1 345
Xiaoye 92.1 346 [[image:image-20220531170243-5.png||height="469" width="967"]]
Xiaoye 67.1 347
Xiaoye 78.1 348
Xiaoye 92.1 349 == **6.1 Access WiFi configuration page** ==
Xiaoye 78.1 350
Xiaoye 67.1 351
Xiaoye 92.1 352 [[image:image-20220531165803-2.png]]
Xiaoye 67.1 353
354
Xiaoye 92.1 355 == **6.2 Enter your WiFi information and save** ==
Xiaoye 72.1 356
Xiaoye 78.1 357
Xiaoye 92.1 358 [[image:image-20220531165958-3.png]]
Xiaoye 78.1 359
Xiaoye 72.1 360
Xiaoye 92.1 361 == **6.3 Change the WiFi mode.** ==
Xiaoye 72.1 362
Xiaoye 74.1 363
Xiaoye 92.1 364 [[image:image-20220531170131-4.png]]
Xiaoye 72.1 365
Xiaoye 92.1 366 == **6.4 Wait system to restart** ==
Xiaoye 78.1 367
368
Xiaoye 92.1 369 [[image:image-20220531170501-7.png]]
Xiaoye 72.1 370
371
Xiaoye 92.1 372 //**Note: When the time remaining is finished it will turn to the home page.**//
Xiaoye 72.1 373
374
Xiaoye 92.1 375 == **6.5 Check the STA state** ==
Xiaoye 78.1 376
377
Xiaoye 92.1 378 [[image:image-20220531170705-8.png||height="484" width="990"]]
Xiaoye 72.1 379
380
Xiaoye 78.1 381 = **7. Trouble Shootings** =
Xiaoye 67.1 382
Xiaoye 78.1 383 == **7.1 How to get a wallet address?** ==
Xiaoling 51.1 384
385
Xiaoye 78.1 386 **//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//**
387
388
389 == **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** ==
390
391
Xiaoling 59.1 392 (((
Xiaoye 78.1 393 //Users can log in to the HP0D, able to access other Web Pages except for the miner page.//
Xiaoling 59.1 394 )))
Xiaoling 51.1 395
Xiaoling 59.1 396 (((
Xiaoye 78.1 397 //If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.//
398
399
Xiaoling 59.1 400 )))
Xiaoling 51.1 401
Xiaoye 78.1 402 == **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** ==
Xiaoling 51.1 403
Xiaoye 78.1 404
Xiaoling 59.1 405 [[image:image-20220506182042-2.png||height="250" width="516"]]
Xiaoling 51.1 406
Xiaoling 59.1 407 [[image:1651832455372-647.png||height="224" width="520"]]
Xiaoling 51.1 408
409
Xiaoye 78.1 410 **//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//**
Xiaoling 51.1 411
Xiaoye 78.1 412 **//It might relate to the network which might be up to 10mins.//**
Xiaoling 73.6 413
Xiaoye 78.1 414
415 == **7.4 Onboarding – Bad Gateway** ==
416
417
Xiaoling 59.1 418 [[image:1651832583790-633.png]]
Xiaoling 51.1 419
420
Xiaoye 78.1 421 //**This is caused by the process leading too long which just needs to refresh the page.**//
Xiaoling 51.1 422
Xiaoye 78.1 423
424 == **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** ==
425
426
Xiaoling 65.1 427 [[image:image-20220506182424-3.png]]
Xiaoling 51.1 428
Xiaoye 78.1 429
Xiaoling 73.6 430 (((
Xiaoye 78.1 431 //**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**//
432
433
Xiaoling 73.6 434 )))
Xiaoling 51.1 435
Xiaoye 78.1 436 == **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** ==
Xiaoling 51.1 437
Xiaoling 65.1 438 [[image:1651832742262-209.png||height="297" width="365"]]
Xiaoling 51.1 439
Xiaoye 78.1 440
Xiaoling 73.8 441 (((
Xiaoye 78.1 442 //**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**//
443
444
Xiaoling 73.8 445 )))
Xiaoling 51.1 446
Xiaoye 78.1 447 == **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** ==
Xiaoling 51.1 448
Xiaoye 78.1 449
Xiaoling 65.1 450 [[image:1651832811038-780.png||height="462" width="216"]]
Xiaoling 51.1 451
Xiaoye 78.1 452
Xiaoling 73.8 453 (((
Xiaoye 78.1 454 //**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**//
455
456
Xiaoling 73.8 457 )))
Xiaoling 51.1 458
Xiaoye 78.1 459 == 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code ==
Xiaoling 51.1 460
Xiaoye 78.1 461
Xiaoling 73.8 462 (((
Xiaoye 78.1 463 //**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**//
464
465
Xiaoling 73.8 466 )))
Xiaoling 51.1 467
Xiaoling 73.8 468 (((
Xiaoye 78.1 469 //**If you don’t see the MAC address, make sure your mobile has a good internet connection.**//
Xiaoling 73.8 470 )))
Xiaoling 51.1 471
Xiaoling 65.1 472 [[image:1651832880009-473.png]]
Xiaoling 51.1 473
474
Xiaoye 78.1 475 == //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// ==
Xiaoling 65.1 476
Xiaoye 78.1 477
478 **//This is caused by the server connection delay, which does not affect the regular use.//**
479
Xiaoling 65.1 480 [[image:1651832959907-357.png]]
481
Xiaoling 73.5 482
Xiaoye 78.1 483 == **7.10 Mobile APP crash after scanning the QR Code?** ==
Xiaoling 65.1 484
Xiaoling 51.1 485
Xiaoye 78.1 486 * //**Make sure you have input the correct Wallet address to generate QR Code.**//
487 * //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**//
488 * //**Make sure your mobile app’s relevant permission is enabled.**//
489 * //**Known: The Android 11 version may cause this kind of issue.**//
490
491 == **7.11 Why the frequency/region is not the same as what I purchased?** ==
492
493
Xiaoling 73.8 494 (((
Xiaoye 78.1 495 //**Each HP0D is inspected and configured prior to shipping.**//
Xiaoling 73.8 496 )))
Xiaoling 51.1 497
Xiaoling 73.8 498 (((
Xiaoye 78.1 499 //**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**//
500
501
Xiaoling 73.8 502 )))
Xiaoling 51.1 503
Xiaoye 78.1 504 == **7.12 Can use the frequency to a region where is no support?** ==
Xiaoling 51.1 505
Xiaoye 78.1 506
Xiaoling 73.8 507 (((
Xiaoye 78.1 508 //**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**//
Xiaoling 73.8 509 )))
Xiaoling 73.5 510
Xiaoling 73.8 511 (((
Xiaoling 51.1 512 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
Xiaoye 78.1 513
514
Xiaoling 73.8 515 )))
Xiaoling 51.1 516
Xiaoye 78.1 517 == **7.13 Can change the frequency of the HP0D Miner?** ==
Xiaoling 51.1 518
519
Xiaoye 78.1 520 //We do not recommend doing this, it may damage your device//
Xiaoling 51.1 521
Edwin Chen 75.1 522
Xiaoye 82.1 523 == **7.14 Low Reward and not transmit issue** ==
Xiaoye 81.1 524
525
Xiaoye 82.1 526 //We had released the 0524 version for the miner, Users can check the miner version in the HP0D web UI.//
Xiaoye 81.1 527
Xiaoye 82.1 528 //If it is lower than the 0524 version, users can manually upgrade it via the 'draginoups' command in the HP0D's CLI.//
Xiaoye 81.1 529
530 [[image:image-20220527114519-1.png||height="579" width="851"]]
531
532
Xiaoye 94.1 533 == **7.15 Why is my miner version not the latest** ==
534
535
536 //By default, as soon as a new version of helium is released, we will push the upgrade the same day.//
537
538 //However, the download and upgrade may fail due to the network.//
539
540 //So **We offer a manual check method:**//
541
542 **// Use the "draginoups" command to check//**
543
544 [[image:image-20220601101358-1.png]]
545
546
547
Xiaoye 78.1 548 = **8. OTA Version Info** =
Edwin Chen 76.1 549
Xiaoye 78.1 550 == **When does the OTA update happen?** ==
Edwin Chen 76.1 551
Edwin Chen 75.1 552
Xiaoye 78.1 553 **//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//**
Edwin Chen 75.1 554
Xiaoye 78.1 555 == **# 2022/05/14** ==
Edwin Chen 75.1 556
Xiaoye 78.1 557
558 1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA//
559 1. //Add postinst after auto-update//
560 1. //Add Miner version mark.//
561 1. //Add fast sync if miner GAP is large//
562
Xiaoye 79.1 563 == **# 2022/05/24** ==
564
565 1. //Update to the latest miner version: miner-arm64_2022.05.24.0_GA//
566
567
Xiaoye 78.1 568 = **9. Supports** =
569
Xiaoling 73.8 570 (((
Xiaoye 78.1 571 **//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
Xiaoling 73.8 572 )))
Xiaoling 51.1 573
Xiaoling 73.8 574 (((
Xiaoye 78.1 575 **//With your question as detailed as possible. We will reply and help you in the shortest.//**
Edwin Chen 75.1 576
577
Xiaoling 73.8 578 )))
Xiaoling 51.1 579
Xiaoye 78.1 580 = **10. Order Info** =
Xiaoling 51.1 581
Xiaoling 74.9 582 (% style="color:#0000ff" %)**HP0D-XXX**
Xiaoling 51.1 583
Xiaoling 74.9 584 (% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
Xiaoling 51.1 585
Edwin Chen 77.1 586 * **AS923**: LoRaWAN AS923 band
587 * **AU915**: LoRaWAN AU915 band
588 * **EU868**: LoRaWAN EU868 band
589 * **KR920**: LoRaWAN KR920 band
590 * **US915**: LoRaWAN US915 band
591 * **IN865**: LoRaWAN IN865 band
Xiaoling 51.1 592
Xiaoye 78.1 593 = **11. Manufacturer Info** =
Edwin Chen 75.1 594
Xiaoling 73.10 595 (((
Xiaoling 51.1 596 **Shenzhen Dragino Technology Development co. LTD**
Xiaoling 73.10 597 )))
Xiaoling 51.1 598
Xiaoling 73.10 599 (((
Xiaoling 51.1 600 Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
Xiaoling 73.10 601 )))
Xiaoling 51.1 602
Xiaoling 73.10 603 (((
Xiaoye 78.1 604 Longcheng Street, LongGang District; Shenzhen 518116, China
Edwin Chen 75.1 605
606
607
Xiaoling 73.10 608 )))
Xiaoling 51.1 609
Xiaoling 78.4 610 = **12. FCC Warning** =
Xiaoling 51.1 611
Xiaoling 73.10 612 (((
Xiaoling 51.1 613 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Xiaoling 73.10 614 )))
Xiaoling 51.1 615
Xiaoling 73.10 616 (((
Xiaoling 51.1 617 ~-~- Reorient or relocate the receiving antenna.
Xiaoling 73.10 618 )))
Xiaoling 51.1 619
Xiaoling 73.10 620 (((
Xiaoling 51.1 621 ~-~- Increase the separation between the equipment and receiver.
Xiaoling 73.10 622 )))
Xiaoling 51.1 623
Xiaoling 73.10 624 (((
Xiaoling 51.1 625 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Xiaoling 73.10 626 )))
Xiaoling 51.1 627
Xiaoling 73.10 628 (((
Xiaoling 51.1 629 ~-~- Consult the dealer or an experienced radio/TV technician for help.
Xiaoling 73.10 630 )))
Xiaoling 51.1 631
Xiaoling 73.10 632 (((
Xiaoling 51.1 633 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Xiaoling 73.10 634 )))
Xiaoling 51.1 635
Xiaoling 73.10 636 (((
Xiaoling 51.1 637 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
Xiaoling 73.10 638 )))