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Last modified by Xiaoling on 2024/10/21 15:44
From version 97.1
edited by Kilight Cao
on 2022/06/07 16:04
Change comment: Uploaded new attachment "image-20220607160428-1.png", version {1}
To version 41.1
edited by Xiaoling
on 2022/05/06 17:36
Change comment: Uploaded new attachment "1651829783380-920.png", version {1}

Summary

Details

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Title
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1 -HP0D Full Hotspot for Helium
1 +HP0D
Author
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1 -XWiki.Kilight
1 +XWiki.Xiaoling
Content
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1 +
2 +
1 1  (% style="text-align:center" %)
2 -[[image:1651802206983-860.png||height="427" width="398"]]
4 +[[image:1651802206983-860.png||height="645" width="602"]]
3 3  
4 4  
5 5  (((
6 6  **HP0D Full Hotspot for Helium User Manual**
9 +)))
7 7  
11 +
12 +
13 +
14 +
15 +{{toc/}}
16 +
17 +
18 +==== 1. Introduction ====
19 +
20 +===== 1.1 What is HP0D =====
21 +
22 +(((
23 +(((
24 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
25 +)))
26 +
27 +(((
28 + Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
29 +)))
30 +
31 +(((
32 + at low data rates.
33 +)))
34 +)))
35 +
36 +(((
37 +(((
8 8  
9 9  )))
40 +)))
10 10  
11 -**Table of Contents：**
42 +(((
43 +(((
44 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
45 +)))
12 12  
13 -{{toc/}}
47 +(((
48 + ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
49 +)))
14 14  
51 +(((
52 + packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
53 +)))
15 15  
16 -= **1. Introduction** =
55 +(((
56 + HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
57 +)))
58 +)))
17 17  
18 -== **1.1 What is HP0D** ==
60 +(((
61 +(((
62 +**~ and connects max 2 x LoRaWAN servers at the same time**.
63 +)))
64 +)))
19 19  
20 20  (((
21 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
67 +(((
68 +
22 22  )))
70 +)))
23 23  
24 24  (((
25 -HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
73 +(((
74 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
26 26  )))
27 27  
28 28  (((
29 -(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
78 + for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
30 30  )))
80 +)))
31 31  
32 32  (((
33 -HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
83 +(((
84 +
34 34  )))
86 +)))
35 35  
36 -== **1.2 Specifications** ==
88 +(((
89 +(((
90 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
91 +)))
37 37  
93 +(((
94 + customize the frequency bands to use in their own LoRaWAN network.
95 +)))
96 +)))
97 +
98 +
99 +===== 1.2 Specifications =====
100 +
101 +(((
38 38  **~ Hardware System:**
103 +)))
104 +
105 +(((
39 39   Linux Part:
107 +)))
40 40  
41 -* Raspberry Pi 4
109 +* (((
110 +Raspberry Pi 4
111 +)))
42 42  
113 +(((
43 43  **~ Interface:**
115 +)))
44 44  
45 -* 10M/100M RJ45 Ports x 1
46 -* LoRaWAN Wireless
47 -* Power Input: 12V 2A, DC
117 +* (((
118 +10M/100M RJ45 Ports x 1
119 +)))
120 +* (((
121 +LoRaWAN Wireless
122 +)))
123 +* (((
124 +Power Input: 12V 2A, DC
125 +)))
48 48  
127 +(((
49 49  **~ Operating Condition:**
129 +)))
50 50  
51 -* Work Temperature: -20 ~~ 65°C
52 -* Storage Temperature: -20 ~~ 65°C
53 -* Power Input: 12V 2A, DC
131 +* (((
132 +Work Temperature: -20 ~~ 65°C
133 +)))
134 +* (((
135 +Storage Temperature: -20 ~~ 65°C
136 +)))
137 +* (((
138 +Power Input: 12V 2A, DC
139 +)))
54 54  
55 -== **1.3 Features** ==
141 +===== 1.3 Features =====
56 56  
57 57  * Open-Source Linux system
58 58  * RPi4 with 2G /4G or 8G RAM
... ... @@ -69,570 +69,482 @@
69 69  * Include prepaid $40 onboarding cost and $10 location cost.
70 70  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
71 71  
72 -== **1.4 Label info and login name** ==
158 +===== 1.4 Label info and login name =====
73 73  
74 -[[image:1651803959860-394.png||height="500" width="375"]]
75 75  
161 +(% style="text-align:center" %)
162 +[[image:1651803959860-394.png||height="653" width="490"]]
76 76  
77 77  
78 -=== 1.4.1 Label information: ===
79 79  
80 -**Device hostname:**  (% class="mark" %)dragino-xxxxxx(%%)
81 -**Band**:  (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%)
82 -**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%)
83 -**Miner address**:  (% class="mark" %)12xxxxxx(%%)
84 -**Eth MAC address**:  (% class="mark" %)A8: 40: 41: EF: FE: CD(%%)
85 -**Login**:  (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%)
86 -**SN**:  (% class="mark" %)device serial number.
166 +(((
167 +**~ Label information:**
168 +)))
87 87  
170 +(((
171 +
172 +)))
88 88  
89 -= **2. Quick Start & Onboarding** =
174 +(((
175 +**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
176 +)))
90 90  
91 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
178 +(((
179 +**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
180 +)))
92 92  
93 -
94 -== **2.1  Connect HP0D Web UI** ==
95 -
96 -=== **2.1.1 via HP0D’s Access Point** ===
97 -
98 -At the first boot of HP0D, it will auto-generate a Wi-Fi network
99 -
100 -
101 -[[image:1651804327535-321.png||height="325" width="199"]]
102 -
103 -
104 -(% class="box infomessage" %)
105 105  (((
106 - called  : **//HPD-dragino-xxxxxx//**
183 +**~ Miner animal name**: xxx-xxx-xxx
107 107  )))
108 108  
109 -(% class="box infomessage" %)
110 110  (((
111 - with password:  **//dragino+dragino//**
112 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
187 +**~ Miner address**:          112xxxxxx
113 113  )))
114 114  
115 -
116 -[[image:1651804397792-591.png||height="386" width="733"]]
117 -
118 -
119 -=== **2.1.2 Connect via HP0D hostname** ===
120 -
121 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
122 -
123 - Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
124 -
125 -
126 -[[image:1651804629009-699.png]]
127 -
128 -=== **2.1.3 Connect via Ethernet Port** ===
129 -
130 -//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.//
131 -
132 -
133 -//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**//
134 -
135 -
136 -[[image:1651804782523-623.png]]
137 -
138 -
139 -== **2.2 Generate QR Code** ==
140 -
141 -
142 142  (((
143 -//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//
191 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
144 144  )))
145 145  
146 146  (((
147 -//Note: After onboarding, this wallet will become the owner of this hotspot.//
195 +**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
196 +)))
148 148  
149 -
198 +(((
199 +**~ SN**:  device serial number.
150 150  )))
151 151  
152 -[[image:image-20220506140312-1.png||height="435" width="438"]]
153 153  
203 +==== 2. Quick Start & Onboarding ====
154 154  
155 -== **2.3 Onboarding Hotspot** ==
156 -
157 -
158 158  (((
159 -//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.//
206 +(((
207 + The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
160 160  )))
161 161  
162 162  (((
163 -**//Note: the APP version needs to be greater than 3.11.//**
164 -
165 -
211 + connecting to its Wi-Fi network, or via its WAN Ethernet port.
166 166  )))
213 +)))
167 167  
215 +(% class="wikigeneratedid" id="H-2" %)
168 168  (((
169 -//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’//
170 -
171 171  
172 172  )))
173 173  
174 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
220 +===== 2.1  Connect HP0D Web UI =====
175 175  
222 +====== 2.1.1 via HP0D’s Access Point. ======
176 176  
177 -//**3. **Scan the QR Code you generated in the previous step.//
178 -
179 -[[image:1651828211026-220.png||height="405" width="191"]]
180 -
181 -
182 182  (((
183 -//**4. **Onboarding your device//
225 + At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
184 184  )))
185 185  
186 186  (((
187 -Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue.  
188 -
189 189  
190 190  )))
191 191  
192 -[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
232 +(((
233 + called           : **//HPD-dragino-xxxxxx//**
234 +)))
193 193  
194 - [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
195 -
196 -
197 -**5. **//Check onboarding status where you can check from mobile~://
198 -
199 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
200 -
201 -
202 -//You can also see the hotspot status in the below link~://
203 -
204 -//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//
205 -
206 -//Example~://
207 -
208 -
209 -**//Green Synced means hotspot works normally.//**
210 -
211 -[[image:1651828427715-679.png||height="374" width="635"]]
212 -
213 -
214 -== **2.4 Set the Port Forwarding** ==
215 -
216 -
217 217  (((
218 -//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.//
237 + with password:  **//dragino+dragino//**
219 219  )))
220 220  
221 -[[image:1651828514449-658.png]]
222 -
223 223  (((
224 224  
225 225  )))
226 226  
227 227  (((
228 -Note: Please refer to more detailed Settings
245 +
229 229  )))
230 230  
231 231  (((
232 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
249 + You can use a PC to connect to this Wi-Fi network. The PC will
233 233  )))
234 234  
235 235  (((
236 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
253 + get an IP address 10.130.1.xxx and the HP0D has the default
254 +)))
237 237  
238 -
256 +(((
257 + IP 10.130.1.1
239 239  )))
240 240  
241 -= **3. Check the configuration of HP0D** =
242 242  
243 -== **3.1 LoRa frequency configuration** ==
244 244  
245 245  
246 -[[image:1651828687205-178.png||height="323" width="657"]]
247 247  
248 248  
249 -== **3.2 Check the LoRaWAN Server Address** ==
265 +(% style="text-align:center" %)
266 +[[image:1651804397792-591.png]]
250 250  
251 251  
252 -[[image:image-20220607155338-1.png]]
253 253  
270 +====== 2.1.2 Connect via HP0D hostname ======
254 254  
255 -3.2.1
272 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
256 256  
274 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
257 257  
258 -== **3.3 Check Miner configuration** ==
276 + Web-UI via HP0D’s hostname.
259 259  
260 260  
261 -[[image:image-20220506181408-1.png||height="451" width="513"]]
279 + Like: __**//http:~/~/dragino-4ba54a//**__
262 262  
263 -(((
264 -//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**//
265 265  
282 +(% style="text-align:center" %)
283 +[[image:1651804629009-699.png]]
266 266  
267 -== **//3.4 Check the Miner state//** ==
268 268  
286 +====== 2.1.3 Connect via Ethernet Port ======
269 269  
270 -[[image:image-20220531171836-9.png||height="776" width="1155"]]
288 +(((
289 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
290 +)))
271 271  
292 +(((
293 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
294 +)))
272 272  
273 -//**Note: Absorption status can show whether the hotspot is working properly**//
274 -
275 -//** The p2p network can see how your hotspot is interacting with the surrounding hotspots**//
276 -
277 - //usually, the nat_type should be '**none'**//
278 -
296 +(((
279 279  
280 280  )))
281 281  
282 -= **4. Installation of Antenna** =
300 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
283 283  
302 +(% style="text-align:center" %)
303 +[[image:1651804782523-623.png]]
284 284  
285 -(((
286 -//HP0D uses Fiber Glass Antenna.//
287 -)))
288 288  
289 -[[image:1651832158606-882.png]]
290 290  
291 -(((
292 -
293 -)))
307 +===== 2.2 Generate QR Code =====
294 294  
295 295  (((
296 -//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://
310 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
297 297  )))
298 298  
299 299  (((
300 -[[image:1651832205608-998.png||height="349" width="198"]]
301 -
302 -
314 + Note: After onboarding, this wallet will become owner of this hotspot.
303 303  )))
304 304  
305 -= **5. SSH Access for Linux console** =
317 +(% style="text-align:center" %)
318 +[[image:image-20220506140312-1.png]]
306 306  
307 307  
308 -(((
309 -**//IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))//**
310 -)))
321 +===== 2.3 Onboarding Hotspot =====
311 311  
312 312  (((
313 -//Port:  22//
324 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
314 314  )))
315 315  
316 316  (((
317 -//User Name:      (% style="color:green" %)**root**//
328 + Note: the APP version need to be greater than 3.11.
318 318  )))
319 319  
320 320  (((
321 -//Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**//
322 -
323 323  
324 324  )))
325 325  
326 326  (((
327 -//After logging in, you will be in the Linux console and can enter commands as shown below.//
336 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
337 +)))
328 328  
329 -
339 +(((
340 + the ‘DRAGINO Miner HP0D’
330 330  )))
331 331  
332 -[[image:1651832284160-991.png||height="171" width="729"]]
343 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
333 333  
345 + 3. Scan the QR Code you generated in the previous step.
334 334  
335 -= **6. How to change the Wireless function of HP0D** =
347 +(% style="text-align:center" %)
348 +[[image:1651828211026-220.png||height="405" width="191"]]
336 336  
337 -//The wireless function is configured as AP by default and the web page does not support configuration,//
350 + 4. Onboarding your device
338 338  
339 -//if you want to configure it as STA(client)connection mode,//
352 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
340 340  
341 -//you can configure your WiFi info on the** /Network/WiFi **page.//
354 + mobile to onboarding server might have issue.
342 342  
356 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
343 343  
344 -**//Note: the wireless state is as AP//**
358 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
345 345  
346 -[[image:image-20220531170243-5.png||height="469" width="967"]]
347 347  
361 +5. Check onboarding status
348 348  
349 -== **6.1 Access WiFi configuration page** ==
363 + You can check from mobile:
350 350  
365 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
351 351  
352 -[[image:image-20220531165803-2.png]]
367 + You can also see the hotspot status in below link:
353 353  
369 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
354 354  
355 -== **6.2 Enter your WiFi information and save** ==
371 + Example:
356 356  
373 + Green Synced means hotspot works normal.
357 357  
358 -[[image:image-20220531165958-3.png]]
375 +(% style="text-align:center" %)
376 +[[image:1651828427715-679.png||height="374" width="635"]]
359 359  
360 360  
361 -== **6.3 Change the WiFi mode.** ==
379 +===== 2.4 Set the Port Forwarding =====
362 362  
381 +(((
382 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
383 +)))
363 363  
364 -[[image:image-20220531170131-4.png]]
385 +(((
386 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
387 +)))
365 365  
366 -== **6.4 Wait system to restart** ==
389 +(((
390 + you may have.
391 +)))
367 367  
393 +(% style="text-align:center" %)
394 +[[image:1651828514449-658.png]]
368 368  
369 -[[image:image-20220531170501-7.png]]
396 +(((
397 +
398 +)))
370 370  
400 +(((
401 + Note: Please refer to more detailed Settings
402 +)))
371 371  
372 -//**Note: When the time remaining is finished it will turn to the home page.**//
404 +(((
405 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
406 +)))
373 373  
408 +(((
409 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
410 +)))
374 374  
375 -== **6.5 Check the STA state** ==
376 376  
413 +==== 3. Check the configuration of HP0D ====
377 377  
378 -[[image:image-20220531170705-8.png||height="484" width="990"]]
415 +===== 3.1 LoRa frequency configuration =====
379 379  
417 +(% style="text-align:center" %)
418 +[[image:1651828687205-178.png||height="323" width="657"]]
380 380  
381 -= **7. Trouble Shootings** =
382 382  
383 -== **7.1 How to get a wallet address?** ==
384 384  
422 +===== 3.2 Check the LoRaWAN serveraddress =====
385 385  
386 -**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//**
387 387  
425 +(% style="text-align:center" %)
426 +[[image:1651828703680-156.png||height="349" width="672"]]
388 388  
389 -== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** ==
390 390  
391 391  
392 -(((
393 -//Users can log in to the HP0D, able to access other Web Pages except for the miner page.//
394 -)))
395 395  
396 -(((
397 -//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.//
398 398  
399 -
400 -)))
401 401  
402 -== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** ==
403 403  
404 404  
405 -[[image:image-20220506182042-2.png||height="250" width="516"]]
435 +1.
436 +11. Check Miner configuration
406 406  
407 -[[image:1651832455372-647.png||height="224" width="520"]]
438 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
408 408  
440 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
409 409  
410 -**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//**
411 411  
412 -**//It might relate to the network which might be up to 10mins.//**
413 413  
414 414  
415 -== **7.4 Onboarding – Bad Gateway** ==
416 416  
446 +1. Installation of Antenna
417 417  
418 -[[image:1651832583790-633.png]]
448 +HP0D use Fiber Glass Antenna.
419 419  
450 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
420 420  
421 -//**This is caused by the process leading too long which just needs to refresh the page.**//
452 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
422 422  
423 423  
424 -== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** ==
455 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
425 425  
426 426  
427 -[[image:image-20220506182424-3.png]]
428 428  
429 429  
430 -(((
431 -//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**//
432 432  
433 -
434 -)))
461 +1. SSH Access for Linux console
435 435  
436 -== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** ==
463 +IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
437 437  
438 -[[image:1651832742262-209.png||height="297" width="365"]]
465 +Port:         22
439 439  
467 +User Name:      **root**
440 440  
441 -(((
442 -//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**//
469 +Password:         **Randomly generated （found on device’s label ）**
443 443  
444 -
445 -)))
446 446  
447 -== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** ==
472 +After logging in, you will be in the Linux console and can enter commands as shown below.
448 448  
474 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
449 449  
450 -[[image:1651832811038-780.png||height="462" width="216"]]
451 451  
452 452  
453 -(((
454 -//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**//
455 455  
456 -
457 -)))
479 +1. Trouble Shootings
480 +11. How to get a wallet address?
458 458  
459 -== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code ==
482 +//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
460 460  
461 461  
462 -(((
463 -//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**//
485 +1.
486 +11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
464 464  
465 -
466 -)))
488 +//User can login the HP0D, able to access other Web Pages except miner page//
467 467  
468 -(((
469 -//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**//
470 -)))
471 471  
472 -[[image:1651832880009-473.png]]
491 +//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
473 473  
474 474  
475 -== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// ==
494 +1.
495 +11. Onboarding ~-~- Some parameters in miner page show timeout
476 476  
497 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
477 477  
478 -**//This is caused by the server connection delay, which does not affect the regular use.//**
499 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
479 479  
480 -[[image:1651832959907-357.png]]
501 +//HP0D is establish connection to Helium server and not finished. And you might see above.//
481 481  
503 +//It might relate to the network where might up to 10mins//
482 482  
483 -== **7.10 Mobile APP crash after scanning the QR Code?** ==
484 484  
506 +1.
507 +11. Onboarding – Bad Gaterway
485 485  
486 -* //**Make sure you have input the correct Wallet address to generate QR Code.**//
487 -* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**//
488 -* //**Make sure your mobile app’s relevant permission is enabled.**//
489 -* //**Known: The Android 11 version may cause this kind of issue.**//
509 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
490 490  
491 -== **7.11 Why the frequency/region is not the same as what I purchased?** ==
511 +//This is caused by the process leads too long which just need to refresh the page.//
492 492  
493 493  
494 -(((
495 -//**Each HP0D is inspected and configured prior to shipping.**//
496 -)))
514 +1.
515 +11. Onboarding ~-~- Why did QR Code generate is aways fail?
497 497  
498 -(((
499 -//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**//
517 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
500 500  
501 -
502 -)))
519 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
503 503  
504 -== **7.12 Can use the frequency to a region where is no support?** ==
505 505  
522 +1.
523 +11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
506 506  
507 -(((
508 -//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**//
509 -)))
525 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
510 510  
511 -(((
512 -[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
527 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
513 513  
514 -
515 -)))
516 516  
517 -== **7.13 Can change the frequency of the HP0D Miner?** ==
530 +1.
531 +11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
518 518  
533 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
519 519  
520 -//We do not recommend doing this, it may damage your device//
535 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
521 521  
522 522  
523 -== **7.14 Low Reward and not transmit issue** ==
538 +1.
539 +11. Onboarding – MAC address is being refreshed after scan QR Code
524 524  
541 +//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
525 525  
526 -//We had released the 0524 version for the miner, Users can check the miner version in the HP0D web UI.//
527 527  
528 -//If it is lower than the 0524 version, users can manually upgrade it via the 'draginoups' command in the HP0D's CLI.//
544 +//If you don’t see MAC address, make sure your mobile has good internet connection.//
529 529  
530 -[[image:image-20220527114519-1.png||height="579" width="851"]]
546 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
531 531  
532 532  
533 -== **7.15 Why is my miner version not the latest** ==
534 534  
535 535  
536 -//By default, as soon as a new version of helium is released, we will push the upgrade the same day.//
551 +1.
552 +11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
537 537  
538 -//However, the download and upgrade may fail due to the network.//
554 +//This is caused by the server connection delay, which does not affect the normal use.//
539 539  
540 -//So **We offer a manual check method:**//
556 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
541 541  
542 - **// Use the "draginoups" command to check//**
543 543  
544 -[[image:image-20220601101358-1.png]]
559 +*
560 +*1. Mobile APP crash after scan the QR Code?
561 +* //Make sure you have input the correct Wallet address to generate QR Code.//
562 +* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
563 +* //Make sure your mobile app’s relevant permission are enabled.//
564 +* //Known: The Android 11 version may cause this kind of issue.//
545 545  
566 +1.
567 +11. Why the frequency/region is not the same what I purchased?
546 546  
569 +//Each HP0D is inspected and configured prior to shipping.//
547 547  
548 -= **8. OTA Version Info** =
571 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
549 549  
550 -== **When does the OTA update happen?** ==
551 551  
574 +1.
575 +11. Can use the frequency to a region where is not support?
552 552  
553 -**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//**
577 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
554 554  
555 -== **# 2022/05/14** ==
579 +[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
556 556  
557 557  
558 -1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA//
559 -1. //Add postinst after auto-update//
560 -1. //Add Miner version mark.//
561 -1. //Add fast sync if miner GAP is large//
582 +1.
583 +11. Can change the frequency of the HP0D Miner?
562 562  
563 -== **# 2022/05/24** ==
585 +//We do not recommend doing this, it may damage your device//
564 564  
565 - 1. //Update to the latest miner version: miner-arm64_2022.05.24.0_GA//
566 566  
567 567  
568 -= **9. Supports** =
569 569  
570 -(((
571 -**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
572 -)))
573 573  
574 -(((
575 -**//With your question as detailed as possible. We will reply and help you in the shortest.//**
591 +1. Supports
576 576  
577 -
578 -)))
593 +//If you are experiencing issues and can’t solve, you can send mail to//
579 579  
580 -= **10. Order Info** =
595 +[[//support@dragino.com//>>mailto:support@dragino.com]]
581 581  
582 -(% style="color:#0000ff" %)**HP0D-XXX**
597 +//With your question as detail as possible. We will reply and help you in the shortest.//
583 583  
584 -(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
585 585  
586 -* **AS923**: LoRaWAN AS923 band
587 -* **AU915**: LoRaWAN AU915 band
588 -* **EU868**: LoRaWAN EU868 band
589 -* **KR920**: LoRaWAN KR920 band
590 -* **US915**: LoRaWAN US915 band
591 -* **IN865**: LoRaWAN IN865 band
592 592  
593 -= **11. Manufacturer Info** =
594 594  
595 -(((
602 +1. Order Info
603 +
604 +**HP0D-XXX**
605 +
606 +**XXX**: Frequency Band
607 +
608 +* 868: For Bands: EU868,IN865
609 +* 915: For Bands: US915,AU915,AS923,KR920
610 +
611 +1. Manufacturer Info
612 +
596 596  **Shenzhen Dragino Technology Development co. LTD**
597 -)))
598 598  
599 -(((
600 600  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
601 -)))
602 602  
603 -(((
604 -Longcheng Street, LongGang District; Shenzhen 518116, China
617 +LongCheng Street, LongGang District ; Shenzhen 518116,China
605 605  
606 606  
607 -
608 -)))
620 +1. FCC Warning
609 609  
610 -= **12. FCC Warning** =
611 -
612 -(((
613 613  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
614 -)))
615 615  
616 -(((
617 617  ~-~- Reorient or relocate the receiving antenna.
618 -)))
619 619  
620 -(((
621 621  ~-~- Increase the separation between the equipment and receiver.
622 -)))
623 623  
624 -(((
625 625  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
626 -)))
627 627  
628 -(((
629 629  ~-~- Consult the dealer or an experienced radio/TV technician for help.
630 -)))
631 631  
632 -(((
632 +
633 633  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
634 -)))
635 635  
636 -(((
635 +
637 637  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
638 -)))
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