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Last modified by Xiaoling on 2024/10/21 15:44
From version 93.1
edited by Xiaoye
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edited by Xiaoling
on 2022/05/07 14:55
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Summary

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Title
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1 -HP0D Full Hotspot for Helium
1 +HP0D
Author
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1 -XWiki.Xiaoye
1 +XWiki.Xiaoling
Content
... ... @@ -1,58 +1,130 @@
1 +
2 +
1 1  (% style="text-align:center" %)
2 -[[image:1651802206983-860.png||height="427" width="398"]]
4 +[[image:1651802206983-860.png||height="645" width="602"]]
3 3  
4 4  
5 5  (((
6 6  **HP0D Full Hotspot for Helium User Manual**
7 -
8 -
9 9  )))
10 10  
11 -**Table of Contents：**
12 12  
12 +
13 +
14 +
13 13  {{toc/}}
14 14  
15 15  
16 -= **1. Introduction** =
18 +==== 1. Introduction ====
17 17  
18 -== **1.1 What is HP0D** ==
20 +===== 1.1 What is HP0D =====
19 19  
20 20  (((
23 +(((
24 +(((
21 21  The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
22 22  )))
27 +)))
28 +)))
23 23  
24 24  (((
25 -HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
31 +(((
32 +(((
33 +HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
26 26  )))
35 +)))
36 +)))
27 27  
28 28  (((
29 -(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
39 +(((
40 +(((
41 +HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
30 30  )))
43 +)))
44 +)))
31 31  
32 32  (((
47 +(((
48 +(((
49 +**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
50 +)))
51 +)))
52 +)))
53 +
54 +(((
55 +(((
56 +(((
33 33  HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
34 34  )))
59 +)))
60 +)))
35 35  
36 -== **1.2 Specifications** ==
37 37  
63 +===== 1.2 Specifications =====
64 +
65 +(((
66 +(((
38 38  **~ Hardware System:**
68 +)))
69 +)))
70 +
71 +(((
72 +(((
39 39   Linux Part:
74 +)))
75 +)))
40 40  
41 -* Raspberry Pi 4
77 +* (((
78 +(((
79 +Raspberry Pi 4
80 +)))
81 +)))
42 42  
83 +(((
84 +(((
43 43  **~ Interface:**
86 +)))
87 +)))
44 44  
45 -* 10M/100M RJ45 Ports x 1
46 -* LoRaWAN Wireless
47 -* Power Input: 12V 2A, DC
89 +* (((
90 +(((
91 +10M/100M RJ45 Ports x 1
92 +)))
93 +)))
94 +* (((
95 +(((
96 +LoRaWAN Wireless
97 +)))
98 +)))
99 +* (((
100 +(((
101 +Power Input: 12V 2A, DC
102 +)))
103 +)))
48 48  
105 +(((
106 +(((
49 49  **~ Operating Condition:**
108 +)))
109 +)))
50 50  
51 -* Work Temperature: -20 ~~ 65°C
52 -* Storage Temperature: -20 ~~ 65°C
53 -* Power Input: 12V 2A, DC
111 +* (((
112 +(((
113 +Work Temperature: -20 ~~ 65°C
114 +)))
115 +)))
116 +* (((
117 +(((
118 +Storage Temperature: -20 ~~ 65°C
119 +)))
120 +)))
121 +* (((
122 +(((
123 +Power Input: 12V 2A, DC
124 +)))
125 +)))
54 54  
55 -== **1.3 Features** ==
127 +===== 1.3 Features =====
56 56  
57 57  * Open-Source Linux system
58 58  * RPi4 with 2G /4G or 8G RAM
... ... @@ -69,153 +69,207 @@
69 69  * Include prepaid $40 onboarding cost and $10 location cost.
70 70  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
71 71  
72 -== **1.4 Label info and login name** ==
144 +===== 1.4 Label info and login name =====
73 73  
146 +
74 74  [[image:1651803959860-394.png||height="500" width="375"]]
75 75  
149 +(((
150 +(((
151 +**Label information:**
152 +)))
153 +)))
76 76  
155 +(((
156 +(((
157 +**Device host name:**      (% class="mark" %)dragino-xxxxxx
158 +)))
159 +)))
77 77  
78 -=== 1.4.1 Label information: ===
161 +(((
162 +(((
163 +**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
164 +)))
165 +)))
79 79  
80 -**Device hostname:**  (% class="mark" %)dragino-xxxxxx(%%)
81 -**Band**:  (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%)
82 -**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%)
83 -**Miner address**:  (% class="mark" %)12xxxxxx(%%)
84 -**Eth MAC address**:  (% class="mark" %)A8: 40: 41: EF: FE: CD(%%)
85 -**Login**:  (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%)
86 -**SN**:  (% class="mark" %)device serial number.
167 +(((
168 +(((
169 +**Miner animal name**: xxx-xxx-xxx
170 +)))
171 +)))
87 87  
173 +(((
174 +(((
175 +**Miner address**:          112xxxxxx
176 +)))
177 +)))
88 88  
89 -= **2. Quick Start & Onboarding** =
179 +(((
180 +(((
181 +**Eth MAC address**: A8: 40: 41: EF: FE: CD
182 +)))
183 +)))
90 90  
91 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
185 +(((
186 +(((
187 +**Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
188 +)))
189 +)))
92 92  
191 +(((
192 +(((
193 +**SN**:  device serial number.
194 +)))
195 +)))
93 93  
94 -== **2.1  Connect HP0D Web UI** ==
95 95  
96 -=== **2.1.1 via HP0D’s Access Point** ===
198 +==== 2. Quick Start & Onboarding ====
97 97  
98 -At the first boot of HP0D, it will auto-generate a Wi-Fi network
200 +(((
201 +(((
202 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
203 +)))
204 +)))
99 99  
206 +(% class="wikigeneratedid" id="H-2" %)
207 +(((
208 +
209 +)))
100 100  
211 +===== 2.1  Connect HP0D Web UI =====
212 +
213 +====== 2.1.1 via HP0D’s Access Point. ======
214 +
215 +(((
216 +(((
217 +At the first boot of HP0D, it will auto generate a Wi-Fi network
218 +
101 101  [[image:1651804327535-321.png||height="325" width="199"]]
220 +)))
221 +)))
102 102  
223 +(((
224 +(((
225 +
226 +)))
227 +)))
103 103  
229 +(((
230 +(((
104 104  (% class="box infomessage" %)
105 105  (((
106 - called  : **//HPD-dragino-xxxxxx//**
233 + called           : **//HPD-dragino-xxxxxx//**
107 107  )))
235 +)))
236 +)))
108 108  
238 +(((
239 +(((
109 109  (% class="box infomessage" %)
110 110  (((
111 - with password:  **//dragino+dragino//**
112 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
242 + with password:  **//dragino+dragino//**
113 113  )))
244 +)))
245 +)))
114 114  
247 +(((
248 +(((
249 + You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
250 +)))
251 +)))
115 115  
116 -[[image:1651804397792-591.png||height="386" width="733"]]
253 +[[image:1651804397792-591.png||height="402" width="763"]]
117 117  
118 118  
119 -=== **2.1.2 Connect via HP0D hostname** ===
256 +====== 2.1.2 Connect via HP0D hostname ======
120 120  
121 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
258 +(((
259 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
260 +)))
122 122  
123 - Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
262 +Like: __**//http:~/~/dragino-4ba54a//**__
124 124  
125 -
126 126  [[image:1651804629009-699.png]]
127 127  
128 -=== **2.1.3 Connect via Ethernet Port** ===
129 129  
130 -//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.//
267 +====== 2.1.3 Connect via Ethernet Port ======
131 131  
269 +(((
270 +(((
271 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
272 +)))
273 +)))
132 132  
133 -//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**//
275 +(((
276 +If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
277 +)))
134 134  
135 -
136 136  [[image:1651804782523-623.png]]
137 137  
138 138  
139 -== **2.2 Generate QR Code** ==
282 +===== 2.2 Generate QR Code =====
140 140  
141 -
142 142  (((
143 -//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//
285 +Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
144 144  )))
145 145  
146 146  (((
147 -//Note: After onboarding, this wallet will become the owner of this hotspot.//
148 -
149 -
289 +Note: After onboarding, this wallet will become owner of this hotspot.
150 150  )))
151 151  
152 152  [[image:image-20220506140312-1.png||height="435" width="438"]]
153 153  
154 154  
155 -== **2.3 Onboarding Hotspot** ==
295 +===== 2.3 Onboarding Hotspot =====
156 156  
157 -
158 158  (((
159 -//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.//
298 +~1. Download the Helium Hotspot APP from the Apple or Google Play store.
160 160  )))
161 161  
162 162  (((
163 -**//Note: the APP version needs to be greater than 3.11.//**
302 +Note: the APP version need to be greater than 3.11.
164 164  
165 165  
166 166  )))
167 167  
168 168  (((
169 -//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’//
170 -
171 -
308 +2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
172 172  )))
173 173  
174 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
311 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
175 175  
176 176  
177 -//**3. **Scan the QR Code you generated in the previous step.//
314 +3. Scan the QR Code you generated in the previous step.
178 178  
179 179  [[image:1651828211026-220.png||height="405" width="191"]]
180 180  
181 181  
182 -(((
183 -//**4. **Onboarding your device//
184 -)))
319 +4. Onboarding your device
185 185  
186 -(((
187 -Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue.  
321 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.  [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
188 188  
189 -
190 -)))
191 191  
192 -[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
324 +5. Check onboarding status
193 193  
194 - [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
326 +You can check from mobile:
195 195  
328 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
196 196  
197 -**5. **//Check onboarding status where you can check from mobile~://
330 +You can also see the hotspot status in below link:
198 198  
199 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
332 +https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
200 200  
334 +Example:
201 201  
202 -//You can also see the hotspot status in the below link~://
336 +Green Synced means hotspot works normal.
203 203  
204 -//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//
205 -
206 -//Example~://
207 -
208 -
209 -**//Green Synced means hotspot works normally.//**
210 -
211 211  [[image:1651828427715-679.png||height="374" width="635"]]
212 212  
213 213  
214 -== **2.4 Set the Port Forwarding** ==
341 +===== 2.4 Set the Port Forwarding =====
215 215  
216 -
217 217  (((
218 -//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.//
344 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
219 219  )))
220 220  
221 221  [[image:1651828514449-658.png]]
... ... @@ -234,53 +234,32 @@
234 234  
235 235  (((
236 236  [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
237 -
238 -
239 239  )))
240 240  
241 -= **3. Check the configuration of HP0D** =
242 242  
243 -== **3.1 LoRa frequency configuration** ==
366 +==== 3. Check the configuration of HP0D ====
244 244  
368 +===== 3.1 LoRa frequency configuration =====
245 245  
246 246  [[image:1651828687205-178.png||height="323" width="657"]]
247 247  
248 248  
249 -== **3.2 Check the LoRaWAN Server Address** ==
373 +===== 3.2 Check the LoRaWAN serveraddress =====
250 250  
251 -
252 252  [[image:1651828703680-156.png||height="349" width="672"]]
253 253  
254 254  
255 -== **3.3 Check Miner configuration** ==
378 +===== 3.3 Check Miner configuration =====
256 256  
257 -
258 258  [[image:image-20220506181408-1.png||height="451" width="513"]]
259 259  
260 -(((
261 -//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**//
382 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
262 262  
263 263  
264 -== **//3.4 Check the Miner state//** ==
385 +==== 4. Installation of Antenna ====
265 265  
266 -
267 -[[image:image-20220531171836-9.png||height="776" width="1155"]]
268 -
269 -
270 -//**Note: Absorption status can show whether the hotspot is working properly**//
271 -
272 -//** The p2p network can see how your hotspot is interacting with the surrounding hotspots**//
273 -
274 - //usually, the nat_type should be '**none'**//
275 -
276 -
277 -)))
278 -
279 -= **4. Installation of Antenna** =
280 -
281 -
282 282  (((
283 -//HP0D uses Fiber Glass Antenna.//
388 +HP0D use Fiber Glass Antenna.
284 284  )))
285 285  
286 286  [[image:1651832158606-882.png]]
... ... @@ -290,331 +290,234 @@
290 290  )))
291 291  
292 292  (((
293 -//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://
398 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
294 294  )))
295 295  
296 296  (((
297 297  [[image:1651832205608-998.png||height="349" width="198"]]
298 -
299 -
300 300  )))
301 301  
302 -= **5. SSH Access for Linux console** =
405 +==== 5. SSH Access for Linux console ====
303 303  
304 -
305 305  (((
306 -**//IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))//**
408 +IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
307 307  )))
308 308  
309 309  (((
310 -//Port:  22//
412 +Port:         22
311 311  )))
312 312  
313 313  (((
314 -//User Name:      (% style="color:green" %)**root**//
416 +User Name:      **root**
315 315  )))
316 316  
317 317  (((
318 -//Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**//
319 -
320 -
420 +Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
321 321  )))
322 322  
323 323  (((
324 -//After logging in, you will be in the Linux console and can enter commands as shown below.//
325 -
326 -
424 +After logging in, you will be in the Linux console and can enter commands as shown below.
327 327  )))
328 328  
329 -[[image:1651832284160-991.png||height="171" width="729"]]
427 +[[image:1651832284160-991.png]]
330 330  
331 331  
332 -= **6. How to change the Wireless function of HP0D** =
430 +==== **6. How to change the Wireless function of HP0D** ====
333 333  
334 -//The wireless function is configured as AP by default and the web page does not support configuration,//
432 +The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
335 335  
336 -//if you want to configure it as STA(client)connection mode,//
434 +===== **6.1 Access the Linux console.** =====
337 337  
338 -//you can configure your WiFi info on the** /Network/WiFi **page.//
436 +Follow the previous step of Step 5.
339 339  
340 340  
341 -**//Note: the wireless state is as AP//**
439 +===== 6.2 Install the package of network-manager. =====
342 342  
343 -[[image:image-20220531170243-5.png||height="469" width="967"]]
441 +Run commands:
344 344  
443 +(% class="box infomessage" %)
444 +(((
445 + apt update
446 + apt install network-manager
447 +)))
345 345  
346 -== **6.1 Access WiFi configuration page** ==
449 +[[image:image-20220507140730-1.png]]
347 347  
348 348  
349 -[[image:image-20220531165803-2.png]]
452 +===== 6.3 Reboot the device. =====
350 350  
454 +Run command:
351 351  
352 -== **6.2 Enter your WiFi information and save** ==
456 +(% class="box infomessage" %)
457 +(((
458 + reboot
459 +)))
353 353  
461 +[[image:image-20220507140814-2.png]]
354 354  
355 -[[image:image-20220531165958-3.png]]
463 +===== 6.4 Check the wireless type =====
356 356  
465 +Run command:
357 357  
358 -== **6.3 Change the WiFi mode.** ==
467 +(% class="box infomessage" %)
468 +(((
469 + iw dev
470 +)))
359 359  
472 +[[image:image-20220507140941-3.png]]
360 360  
361 -[[image:image-20220531170131-4.png]]
474 +===== 6.5 Connect the WiFi. =====
362 362  
363 -== **6.4 Wait system to restart** ==
476 +Run command:
364 364  
478 +(% class="box infomessage" %)
479 +(((
480 + nmtui
481 +)))
365 365  
366 -[[image:image-20220531170501-7.png]]
483 +[[image:image-20220507140953-4.png]]
367 367  
368 368  
369 -//**Note: When the time remaining is finished it will turn to the home page.**//
486 +==== 7. Trouble Shootings ====
370 370  
488 +===== 7.1 How to get a wallet address? =====
371 371  
372 -== **6.5 Check the STA state** ==
490 +Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
373 373  
374 374  
375 -[[image:image-20220531170705-8.png||height="484" width="990"]]
493 +===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
376 376  
377 -
378 -= **7. Trouble Shootings** =
379 -
380 -== **7.1 How to get a wallet address?** ==
381 -
382 -
383 -**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//**
384 -
385 -
386 -== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** ==
387 -
388 -
389 389  (((
390 -//Users can log in to the HP0D, able to access other Web Pages except for the miner page.//
496 +User can login the HP0D, able to access other Web Pages except miner page.
391 391  )))
392 392  
393 393  (((
394 -//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.//
395 -
396 -
500 +If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
397 397  )))
398 398  
399 -== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** ==
400 400  
504 +===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
401 401  
402 402  [[image:image-20220506182042-2.png||height="250" width="516"]]
403 403  
404 404  [[image:1651832455372-647.png||height="224" width="520"]]
405 405  
510 +HP0D is establish connection to Helium server and not finished. And you might see above.It might relate to the network where might up to 10mins.
406 406  
407 -**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//**
408 408  
409 -**//It might relate to the network which might be up to 10mins.//**
513 +===== 7.4 Onboarding – Bad Gaterway =====
410 410  
411 -
412 -== **7.4 Onboarding – Bad Gateway** ==
413 -
414 -
415 415  [[image:1651832583790-633.png]]
416 416  
517 +This is caused by the process leads too long which just need to refresh the page.
417 417  
418 -//**This is caused by the process leading too long which just needs to refresh the page.**//
419 419  
520 +7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
420 420  
421 -== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** ==
422 -
423 -
424 424  [[image:image-20220506182424-3.png]]
425 425  
524 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
426 426  
427 -(((
428 -//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**//
429 429  
430 -
431 -)))
527 +===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
432 432  
433 -== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** ==
434 -
435 435  [[image:1651832742262-209.png||height="297" width="365"]]
436 436  
531 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
437 437  
438 -(((
439 -//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**//
440 440  
441 -
442 -)))
534 +===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
443 443  
444 -== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** ==
445 -
446 -
447 447  [[image:1651832811038-780.png||height="462" width="216"]]
448 448  
538 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
449 449  
450 -(((
451 -//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**//
452 452  
453 -
454 -)))
541 +===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
455 455  
456 -== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code ==
543 +After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
457 457  
545 +If you don’t see MAC address, make sure your mobile has good internet connection.
458 458  
459 -(((
460 -//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**//
461 -
462 -
463 -)))
464 -
465 -(((
466 -//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**//
467 -)))
468 -
469 469  [[image:1651832880009-473.png]]
470 470  
471 471  
472 -== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// ==
550 +===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
473 473  
552 +This is caused by the server connection delay, which does not affect the normal use.
474 474  
475 -**//This is caused by the server connection delay, which does not affect the regular use.//**
476 -
477 477  [[image:1651832959907-357.png]]
478 478  
479 479  
480 -== **7.10 Mobile APP crash after scanning the QR Code?** ==
557 +===== 7.10 Mobile APP crash after scan the QR Code? =====
481 481  
559 +* Make sure you have input the correct Wallet address to generate QR Code.
560 +* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
561 +* Make sure your mobile app’s relevant permission are enabled.
562 +* Known: The Android 11 version may cause this kind of issue.
482 482  
483 -* //**Make sure you have input the correct Wallet address to generate QR Code.**//
484 -* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**//
485 -* //**Make sure your mobile app’s relevant permission is enabled.**//
486 -* //**Known: The Android 11 version may cause this kind of issue.**//
487 487  
488 -== **7.11 Why the frequency/region is not the same as what I purchased?** ==
565 +===== 7.11 Why the frequency/region is not the same what I purchased? =====
489 489  
567 +Each HP0D is inspected and configured prior to shipping.
490 490  
491 -(((
492 -//**Each HP0D is inspected and configured prior to shipping.**//
493 -)))
569 +If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
494 494  
495 -(((
496 -//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**//
497 497  
498 -
499 -)))
572 +===== 7.12 Can use the frequency to a region where is not support? =====
500 500  
501 -== **7.12 Can use the frequency to a region where is no support?** ==
574 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link
502 502  
503 -
504 -(((
505 -//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**//
506 -)))
507 -
508 -(((
509 509  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
510 510  
511 -
512 -)))
513 513  
514 -== **7.13 Can change the frequency of the HP0D Miner?** ==
579 +===== 7.13 Can change the frequency of the HP0D Miner? =====
515 515  
581 +We do not recommend doing this, it may damage your device
516 516  
517 -//We do not recommend doing this, it may damage your device//
518 518  
584 +==== 8. Supports ====
519 519  
520 -== **7.14 Low Reward and not transmit issue** ==
586 +If you are experiencing issues and can’t solve, you can send mail to
521 521  
588 +[[support@dragino.com>>mailto:support@dragino.com]]
522 522  
523 -//We had released the 0524 version for the miner, Users can check the miner version in the HP0D web UI.//
590 +With your question as detail as possible. We will reply and help you in the shortest.
524 524  
525 -//If it is lower than the 0524 version, users can manually upgrade it via the 'draginoups' command in the HP0D's CLI.//
526 526  
527 -[[image:image-20220527114519-1.png||height="579" width="851"]]
593 +==== 9. Order Info ====
528 528  
595 +**HP0D-XXX**
529 529  
530 -= **8. OTA Version Info** =
597 +**XXX**: Frequency Band
531 531  
532 -== **When does the OTA update happen?** ==
599 +* 868: For Bands: EU868,IN865
600 +* 915: For Bands: US915,AU915,AS923,KR920
533 533  
534 534  
535 -**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//**
603 +==== 10. Manufacturer Info ====
536 536  
537 -== **# 2022/05/14** ==
538 -
539 -
540 -1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA//
541 -1. //Add postinst after auto-update//
542 -1. //Add Miner version mark.//
543 -1. //Add fast sync if miner GAP is large//
544 -
545 -== **# 2022/05/24** ==
546 -
547 - 1. //Update to the latest miner version: miner-arm64_2022.05.24.0_GA//
548 -
549 -
550 -= **9. Supports** =
551 -
552 -(((
553 -**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
554 -)))
555 -
556 -(((
557 -**//With your question as detailed as possible. We will reply and help you in the shortest.//**
558 -
559 -
560 -)))
561 -
562 -= **10. Order Info** =
563 -
564 -(% style="color:#0000ff" %)**HP0D-XXX**
565 -
566 -(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
567 -
568 -* **AS923**: LoRaWAN AS923 band
569 -* **AU915**: LoRaWAN AU915 band
570 -* **EU868**: LoRaWAN EU868 band
571 -* **KR920**: LoRaWAN KR920 band
572 -* **US915**: LoRaWAN US915 band
573 -* **IN865**: LoRaWAN IN865 band
574 -
575 -= **11. Manufacturer Info** =
576 -
577 -(((
578 578  **Shenzhen Dragino Technology Development co. LTD**
579 -)))
580 580  
581 -(((
582 582  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
583 -)))
584 584  
585 -(((
586 -Longcheng Street, LongGang District; Shenzhen 518116, China
609 +LongCheng Street, LongGang District ; Shenzhen 518116,China
587 587  
588 588  
589 -
590 -)))
612 +==== 11. FCC Warning ====
591 591  
592 -= **12. FCC Warning** =
593 -
594 -(((
595 595  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
596 -)))
597 597  
598 -(((
599 599  ~-~- Reorient or relocate the receiving antenna.
600 -)))
601 601  
602 -(((
603 603  ~-~- Increase the separation between the equipment and receiver.
604 -)))
605 605  
606 -(((
607 607  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
608 -)))
609 609  
610 -(((
611 611  ~-~- Consult the dealer or an experienced radio/TV technician for help.
612 -)))
613 613  
614 -(((
624 +
615 615  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
616 -)))
617 617  
618 -(((
627 +
619 619  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
620 -)))
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