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edited by Xiaoling
on 2022/05/07 14:30
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Title
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1 -HP0D Full Hotspot for Helium
1 +HP0D
Author
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1 -XWiki.Xiaoye
1 +XWiki.Xiaoling
Content
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1 +
2 +
1 1  (% style="text-align:center" %)
2 -[[image:1651802206983-860.png||height="427" width="398"]]
4 +[[image:1651802206983-860.png||height="645" width="602"]]
3 3  
4 4  
5 5  (((
6 6  **HP0D Full Hotspot for Helium User Manual**
7 -
8 -
9 9  )))
10 10  
11 -**Table of Contents：**
12 12  
12 +
13 +
14 +
13 13  {{toc/}}
14 14  
15 15  
16 -= **1. Introduction** =
18 +==== 1. Introduction ====
17 17  
18 -== **1.1 What is HP0D** ==
20 +===== 1.1 What is HP0D =====
19 19  
20 20  (((
23 +(((
24 +(((
21 21  The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
22 22  )))
27 +)))
28 +)))
23 23  
24 24  (((
25 -HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
31 +(((
32 +(((
33 +HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
26 26  )))
35 +)))
36 +)))
27 27  
28 28  (((
29 -(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
39 +(((
40 +(((
41 +HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
30 30  )))
43 +)))
44 +)))
31 31  
32 32  (((
47 +(((
48 +(((
49 +**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
50 +)))
51 +)))
52 +)))
53 +
54 +(((
55 +(((
56 +(((
33 33  HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
34 34  )))
59 +)))
60 +)))
35 35  
36 -== **1.2 Specifications** ==
37 37  
63 +===== 1.2 Specifications =====
64 +
65 +(((
66 +(((
38 38  **~ Hardware System:**
68 +)))
69 +)))
70 +
71 +(((
72 +(((
39 39   Linux Part:
74 +)))
75 +)))
40 40  
41 -* Raspberry Pi 4
77 +* (((
78 +(((
79 +Raspberry Pi 4
80 +)))
81 +)))
42 42  
83 +(((
84 +(((
43 43  **~ Interface:**
86 +)))
87 +)))
44 44  
45 -* 10M/100M RJ45 Ports x 1
46 -* LoRaWAN Wireless
47 -* Power Input: 12V 2A, DC
89 +* (((
90 +(((
91 +10M/100M RJ45 Ports x 1
92 +)))
93 +)))
94 +* (((
95 +(((
96 +LoRaWAN Wireless
97 +)))
98 +)))
99 +* (((
100 +(((
101 +Power Input: 12V 2A, DC
102 +)))
103 +)))
48 48  
105 +(((
106 +(((
49 49  **~ Operating Condition:**
108 +)))
109 +)))
50 50  
51 -* Work Temperature: -20 ~~ 65°C
52 -* Storage Temperature: -20 ~~ 65°C
53 -* Power Input: 12V 2A, DC
111 +* (((
112 +(((
113 +Work Temperature: -20 ~~ 65°C
114 +)))
115 +)))
116 +* (((
117 +(((
118 +Storage Temperature: -20 ~~ 65°C
119 +)))
120 +)))
121 +* (((
122 +(((
123 +Power Input: 12V 2A, DC
124 +)))
125 +)))
54 54  
55 -== **1.3 Features** ==
127 +===== 1.3 Features =====
56 56  
57 57  * Open-Source Linux system
58 58  * RPi4 with 2G /4G or 8G RAM
... ... @@ -69,155 +69,244 @@
69 69  * Include prepaid $40 onboarding cost and $10 location cost.
70 70  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
71 71  
72 -== **1.4 Label info and login name** ==
144 +===== 1.4 Label info and login name =====
73 73  
146 +
74 74  [[image:1651803959860-394.png||height="500" width="375"]]
75 75  
149 +(((
150 +(((
151 +**Label information:**
152 +)))
153 +)))
76 76  
155 +(((
156 +(((
157 +**Device host name:**      (% class="mark" %)dragino-xxxxxx
158 +)))
159 +)))
77 77  
78 -=== 1.4.1 Label information: ===
161 +(((
162 +(((
163 +**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
164 +)))
165 +)))
79 79  
80 -**Device hostname:**  (% class="mark" %)dragino-xxxxxx(%%)
81 -**Band**:  (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%)
82 -**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%)
83 -**Miner address**:  (% class="mark" %)12xxxxxx(%%)
84 -**Eth MAC address**:  (% class="mark" %)A8: 40: 41: EF: FE: CD(%%)
85 -**Login**:  (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%)
86 -**SN**:  (% class="mark" %)device serial number.
167 +(((
168 +(((
169 +**Miner animal name**: xxx-xxx-xxx
170 +)))
171 +)))
87 87  
173 +(((
174 +(((
175 +**Miner address**:          112xxxxxx
176 +)))
177 +)))
88 88  
89 -= **2. Quick Start & Onboarding** =
179 +(((
180 +(((
181 +**Eth MAC address**: A8: 40: 41: EF: FE: CD
182 +)))
183 +)))
90 90  
91 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
185 +(((
186 +(((
187 +**Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
188 +)))
189 +)))
92 92  
191 +(((
192 +(((
193 +**SN**:  device serial number.
194 +)))
195 +)))
93 93  
94 -== **2.1  Connect HP0D Web UI** ==
95 95  
96 -=== **2.1.1 via HP0D’s Access Point** ===
198 +==== 2. Quick Start & Onboarding ====
97 97  
98 -At the first boot of HP0D, it will auto-generate a Wi-Fi network
200 +(((
201 +(((
202 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
203 +)))
204 +)))
99 99  
206 +(% class="wikigeneratedid" id="H-2" %)
207 +(((
208 +
209 +)))
100 100  
211 +===== 2.1  Connect HP0D Web UI =====
212 +
213 +====== 2.1.1 via HP0D’s Access Point. ======
214 +
215 +(((
216 +(((
217 + At the first boot of HP0D, it will auto generate a Wi-Fi network
218 +
101 101  [[image:1651804327535-321.png||height="325" width="199"]]
220 +)))
221 +)))
102 102  
223 +(((
224 +(((
225 +
226 +)))
227 +)))
103 103  
229 +(((
230 +(((
104 104  (% class="box infomessage" %)
105 105  (((
106 - called  : **//HPD-dragino-xxxxxx//**
233 + called           : **//HPD-dragino-xxxxxx//**
107 107  )))
235 +)))
236 +)))
108 108  
238 +(((
239 +(((
109 109  (% class="box infomessage" %)
110 110  (((
111 - with password:  **//dragino+dragino//**
112 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
242 + with password:  **//dragino+dragino//**
113 113  )))
244 +)))
245 +)))
114 114  
247 +(((
248 +(((
249 + You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
250 +)))
251 +)))
115 115  
116 -[[image:1651804397792-591.png||height="386" width="733"]]
253 +[[image:1651804397792-591.png||height="402" width="763"]]
117 117  
118 118  
119 -=== **2.1.2 Connect via HP0D hostname** ===
120 120  
121 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
257 +====== 2.1.2 Connect via HP0D hostname ======
122 122  
123 - Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
259 +(((
260 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
261 +)))
124 124  
263 +Like: __**//http:~/~/dragino-4ba54a//**__
125 125  
126 126  [[image:1651804629009-699.png]]
127 127  
128 -=== **2.1.3 Connect via Ethernet Port** ===
129 129  
130 -//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.//
268 +====== 2.1.3 Connect via Ethernet Port ======
131 131  
270 +(((
271 +(((
272 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
273 +)))
274 +)))
132 132  
133 -//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**//
276 +(((
277 +(((
278 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
279 +)))
280 +)))
134 134  
282 +(((
283 +
284 +)))
135 135  
286 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI
287 +
288 + or SSH access of HP0D.
289 +
290 +(% style="text-align:center" %)
136 136  [[image:1651804782523-623.png]]
137 137  
138 138  
139 -== **2.2 Generate QR Code** ==
140 140  
295 +===== 2.2 Generate QR Code =====
141 141  
142 142  (((
143 -//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//
298 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
144 144  )))
145 145  
146 146  (((
147 -//Note: After onboarding, this wallet will become the owner of this hotspot.//
148 -
149 -
302 + Note: After onboarding, this wallet will become owner of this hotspot.
150 150  )))
151 151  
305 +(% style="text-align:center" %)
152 152  [[image:image-20220506140312-1.png||height="435" width="438"]]
153 153  
154 154  
155 -== **2.3 Onboarding Hotspot** ==
309 +===== 2.3 Onboarding Hotspot =====
156 156  
157 -
158 158  (((
159 -//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.//
312 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
160 160  )))
161 161  
162 162  (((
163 -**//Note: the APP version needs to be greater than 3.11.//**
316 + Note: the APP version need to be greater than 3.11.
317 +)))
164 164  
319 +(((
165 165  
166 166  )))
167 167  
168 168  (((
169 -//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’//
324 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
325 +)))
170 170  
171 -
327 +(((
328 + the ‘DRAGINO Miner HP0D’
172 172  )))
173 173  
174 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
331 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
175 175  
333 + 3. Scan the QR Code you generated in the previous step.
176 176  
177 -//**3. **Scan the QR Code you generated in the previous step.//
178 -
335 +(% style="text-align:center" %)
179 179  [[image:1651828211026-220.png||height="405" width="191"]]
180 180  
338 + 4. Onboarding your device
181 181  
182 -(((
183 -//**4. **Onboarding your device//
184 -)))
340 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
185 185  
186 -(((
187 -Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue.  
342 + mobile to onboarding server might have issue.
188 188  
189 -
190 -)))
344 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
191 191  
192 -[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
346 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
193 193  
194 - [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
195 195  
349 +5. Check onboarding status
196 196  
197 -**5. **//Check onboarding status where you can check from mobile~://
351 + You can check from mobile:
198 198  
199 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
353 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
200 200  
355 + You can also see the hotspot status in below link:
201 201  
202 -//You can also see the hotspot status in the below link~://
357 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
203 203  
204 -//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//
359 + Example:
205 205  
206 -//Example~://
361 + Green Synced means hotspot works normal.
207 207  
208 -
209 -**//Green Synced means hotspot works normally.//**
210 -
363 +(% style="text-align:center" %)
211 211  [[image:1651828427715-679.png||height="374" width="635"]]
212 212  
213 213  
214 -== **2.4 Set the Port Forwarding** ==
367 +===== 2.4 Set the Port Forwarding =====
215 215  
369 +(((
370 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
371 +)))
216 216  
217 217  (((
218 -//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.//
374 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
219 219  )))
220 220  
377 +(((
378 + you may have.
379 +)))
380 +
381 +(% style="text-align:center" %)
221 221  [[image:1651828514449-658.png]]
222 222  
223 223  (((
... ... @@ -225,51 +225,51 @@
225 225  )))
226 226  
227 227  (((
228 -Note: Please refer to more detailed Settings
389 + Note: Please refer to more detailed Settings
229 229  )))
230 230  
231 231  (((
232 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
393 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
233 233  )))
234 234  
235 235  (((
236 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
237 -
238 -
397 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
239 239  )))
240 240  
241 -= **3. Check the configuration of HP0D** =
242 242  
243 -== **3.1 LoRa frequency configuration** ==
401 +==== 3. Check the configuration of HP0D ====
244 244  
403 +===== 3.1 LoRa frequency configuration =====
245 245  
405 +(% style="text-align:center" %)
246 246  [[image:1651828687205-178.png||height="323" width="657"]]
247 247  
248 248  
249 -== **3.2 Check the LoRaWAN Server Address** ==
250 250  
410 +===== 3.2 Check the LoRaWAN serveraddress =====
251 251  
412 +
413 +(% style="text-align:center" %)
252 252  [[image:1651828703680-156.png||height="349" width="672"]]
253 253  
254 254  
255 -== **3.3 Check Miner configuration** ==
417 +===== 3.3 Check Miner configuration =====
256 256  
257 -
419 +(% style="text-align:center" %)
258 258  [[image:image-20220506181408-1.png||height="451" width="513"]]
259 259  
260 -(((
261 -//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**//
422 +**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid**
262 262  
263 -
264 -)))
424 +**~ button of Update, and then wait 10mins to check here,**
265 265  
266 -= **4. Installation of Antenna** =
267 267  
427 +==== 4. Installation of Antenna ====
268 268  
269 269  (((
270 -//HP0D uses Fiber Glass Antenna.//
430 + HP0D use Fiber Glass Antenna.
271 271  )))
272 272  
433 +(% style="text-align:center" %)
273 273  [[image:1651832158606-882.png]]
274 274  
275 275  (((
... ... @@ -277,348 +277,282 @@
277 277  )))
278 278  
279 279  (((
280 -//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://
441 +
281 281  )))
282 282  
283 283  (((
284 -[[image:1651832205608-998.png||height="349" width="198"]]
445 + User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector
446 +)))
285 285  
286 -
448 +(((
449 + to antenna and install as below:
287 287  )))
288 288  
289 -= **5. SSH Access for Linux console** =
452 +(((
453 +(% style="text-align:center" %)
454 +[[image:1651832205608-998.png||height="349" width="198"]]
455 +)))
290 290  
457 +==== 5. SSH Access for Linux console ====
291 291  
292 292  (((
293 -**//IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))//**
460 + IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
294 294  )))
295 295  
296 296  (((
297 -//Port:  22//
464 + Port:         22
298 298  )))
299 299  
300 300  (((
301 -//User Name:      (% style="color:green" %)**root**//
468 + User Name:      **root**
302 302  )))
303 303  
304 304  (((
305 -//Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**//
472 + Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
473 +)))
306 306  
475 +(((
307 307  
308 308  )))
309 309  
310 310  (((
311 -//After logging in, you will be in the Linux console and can enter commands as shown below.//
312 -
313 -
480 + After logging in, you will be in the Linux console and can enter commands as shown below.
314 314  )))
315 315  
316 -[[image:1651832284160-991.png||height="171" width="729"]]
483 +(% style="text-align:center" %)
484 +[[image:1651832284160-991.png]]
317 317  
318 318  
319 -= **6. How to change the Wireless function of HP0D** =
487 +==== **6. How to change the Wireless function of HP0D** ====
320 320  
321 -//The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.//
489 + // The wireless function is configured as AP by default and the web page does not support configuration, //
322 322  
491 +// if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.//
323 323  
324 -== **6.1 Access the Linux console.** ==
493 +===== **6.1 Access the Linux console.** =====
325 325  
326 -//Follow the previous step of Step 5.//
495 + Follow the previous step of Step 5.
327 327  
328 328  
329 -== **6.2 Install the package of network-manager** ==
498 +===== 6.2 Install the package of network-manager. =====
330 330  
500 + Run commands:
331 331  
332 -//Run commands~://
333 -
334 334  (% class="box infomessage" %)
335 335  (((
336 - apt update
337 - apt install network-manager
504 + apt update
505 + apt install network-manager
338 338  )))
339 339  
340 -[[image:image-20220507140730-1.png||height="402" width="728"]]
508 +[[image:image-20220507140730-1.png]]
341 341  
342 342  
343 -== **6.3 Reboot the device** ==
344 344  
512 +===== 6.3 Reboot the device. =====
345 345  
346 -//Run command~://
514 + Run command:
347 347  
348 348  (% class="box infomessage" %)
349 349  (((
350 - reboot
518 + reboot
351 351  )))
352 352  
353 353  [[image:image-20220507140814-2.png]]
354 354  
523 +===== 6.4 Check the wireless type =====
355 355  
356 -== **6.4 Check the wireless type** ==
525 + Run command:
357 357  
358 -
359 -//Run command~://
360 -
361 361  (% class="box infomessage" %)
362 362  (((
363 - iw dev
529 + iw dev
364 364  )))
365 365  
366 366  [[image:image-20220507140941-3.png]]
367 367  
534 +===== 6.5 Connect the WiFi. =====
368 368  
369 -== **6.5 Connect the WiFi** ==
536 + Run command:
370 370  
371 -
372 -//Run command~://
373 -
374 374  (% class="box infomessage" %)
375 375  (((
376 - nmtui
540 + nmtui
377 377  )))
378 378  
379 379  [[image:image-20220507140953-4.png]]
380 380  
381 381  
382 -= **7. Trouble Shootings** =
383 383  
384 -== **7.1 How to get a wallet address?** ==
547 +==== 7. Trouble Shootings ====
385 385  
549 +===== 7.1 How to get a wallet address? =====
386 386  
387 -**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//**
551 +// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
388 388  
389 389  
390 -== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** ==
554 +===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
391 391  
392 -
393 393  (((
394 -//Users can log in to the HP0D, able to access other Web Pages except for the miner page.//
557 + User can login the HP0D, able to access other Web Pages except miner page
395 395  )))
396 396  
397 397  (((
398 -//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.//
399 -
400 -
561 + If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
401 401  )))
402 402  
403 -== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** ==
404 404  
565 +===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
405 405  
567 +(% style="text-align:center" %)
406 406  [[image:image-20220506182042-2.png||height="250" width="516"]]
407 407  
570 +(% style="text-align:center" %)
408 408  [[image:1651832455372-647.png||height="224" width="520"]]
409 409  
410 410  
411 -**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//**
574 + HP0D is establish connection to Helium server and not finished. And you might see above.
412 412  
413 -**//It might relate to the network which might be up to 10mins.//**
576 + It might relate to the network where might up to 10mins
414 414  
415 415  
416 -== **7.4 Onboarding – Bad Gateway** ==
579 +===== 7.4 Onboarding – Bad Gaterway =====
417 417  
418 -
581 +(% style="text-align:center" %)
419 419  [[image:1651832583790-633.png]]
420 420  
584 + This is caused by the process leads too long which just need to refresh the page.
421 421  
422 -//**This is caused by the process leading too long which just needs to refresh the page.**//
423 423  
587 +7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
424 424  
425 -== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** ==
426 -
427 -
589 +(% style="text-align:center" %)
428 428  [[image:image-20220506182424-3.png]]
429 429  
592 + This may be related to the current block height, if the device is synchronizing to the latest height or if the
430 430  
431 -(((
432 -//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**//
594 + device block height is much lower than the current height as the above picture like '1 1', the QR code
433 433  
434 -
435 -)))
596 + generation may fail.
436 436  
437 -== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** ==
438 438  
599 +===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
600 +
601 +(% style="text-align:center" %)
439 439  [[image:1651832742262-209.png||height="297" width="365"]]
440 440  
604 + Please ensure that you enter the correct wallet address and that your network is up and running, the user can
441 441  
442 -(((
443 -//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**//
606 + click the button of ‘Clean’ to re-generate the QR Code.
444 444  
445 -
446 -)))
447 447  
448 -== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** ==
609 +===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
449 449  
450 -
611 +(% style="text-align:center" %)
451 451  [[image:1651832811038-780.png||height="462" width="216"]]
452 452  
614 + If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,
453 453  
454 -(((
455 -//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**//
616 + please contact us to help you solve.
456 456  
457 -
458 -)))
459 459  
460 -== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code ==
619 +===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
461 461  
621 +// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the
462 462  
463 -(((
464 -//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**//
623 + public key/ wallet address to onboarding server. Server will return the match MAC address
465 465  
466 -
467 -)))
625 + for this hotspot.
468 468  
469 -(((
470 -//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**//
471 -)))
472 472  
628 + If you don’t see MAC address, make sure your mobile has good internet connection.
629 +
630 +(% style="text-align:center" %)
473 473  [[image:1651832880009-473.png]]
474 474  
475 475  
476 -== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// ==
634 +===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
477 477  
636 + This is caused by the server connection delay, which does not affect the normal use.
478 478  
479 -**//This is caused by the server connection delay, which does not affect the regular use.//**
480 480  
639 +(% style="text-align:center" %)
481 481  [[image:1651832959907-357.png]]
482 482  
642 +===== 7.10 Mobile APP crash after scan the QR Code? =====
483 483  
484 -== **7.10 Mobile APP crash after scanning the QR Code?** ==
644 +* Make sure you have input the correct Wallet address to generate QR Code.
645 +* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
646 +* Make sure your mobile app’s relevant permission are enabled.
647 +* Known: The Android 11 version may cause this kind of issue.
485 485  
649 +1.
650 +11. Why the frequency/region is not the same what I purchased?
486 486  
487 -* //**Make sure you have input the correct Wallet address to generate QR Code.**//
488 -* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**//
489 -* //**Make sure your mobile app’s relevant permission is enabled.**//
490 -* //**Known: The Android 11 version may cause this kind of issue.**//
652 +//Each HP0D is inspected and configured prior to shipping.//
491 491  
492 -== **7.11 Why the frequency/region is not the same as what I purchased?** ==
654 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
493 493  
494 494  
495 -(((
496 -//**Each HP0D is inspected and configured prior to shipping.**//
497 -)))
657 +1.
658 +11. Can use the frequency to a region where is not support?
498 498  
499 -(((
500 -//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**//
660 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
501 501  
502 -
503 -)))
504 -
505 -== **7.12 Can use the frequency to a region where is no support?** ==
506 -
507 -
508 -(((
509 -//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**//
510 -)))
511 -
512 -(((
513 513  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
514 514  
515 -
516 -)))
517 517  
518 -== **7.13 Can change the frequency of the HP0D Miner?** ==
665 +1.
666 +11. Can change the frequency of the HP0D Miner?
519 519  
520 -
521 521  //We do not recommend doing this, it may damage your device//
522 522  
523 523  
524 -== **7.14 Low Reward and not transmit issue** ==
525 525  
526 526  
527 -//We had released the 0524 version for the miner, Users can check the miner version in the HP0D web UI.//
528 528  
529 -//If it is lower than the 0524 version, users can manually upgrade it via the 'draginoups' command in the HP0D's CLI.//
674 +1. Supports
530 530  
531 -[[image:image-20220527114519-1.png||height="579" width="851"]]
676 +//If you are experiencing issues and can’t solve, you can send mail to//
532 532  
678 +[[//support@dragino.com//>>mailto:support@dragino.com]]
533 533  
534 -= **8. OTA Version Info** =
680 +//With your question as detail as possible. We will reply and help you in the shortest.//
535 535  
536 -== **When does the OTA update happen?** ==
537 537  
538 538  
539 -**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//**
540 540  
541 -== **# 2022/05/14** ==
685 +1. Order Info
542 542  
687 +**HP0D-XXX**
543 543  
544 -1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA//
545 -1. //Add postinst after auto-update//
546 -1. //Add Miner version mark.//
547 -1. //Add fast sync if miner GAP is large//
689 +**XXX**: Frequency Band
548 548  
549 -== **# 2022/05/24** ==
691 +* 868: For Bands: EU868,IN865
692 +* 915: For Bands: US915,AU915,AS923,KR920
550 550  
551 - 1. //Update to the latest miner version: miner-arm64_2022.05.24.0_GA//
694 +1. Manufacturer Info
552 552  
553 -
554 -= **9. Supports** =
555 -
556 -(((
557 -**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
558 -)))
559 -
560 -(((
561 -**//With your question as detailed as possible. We will reply and help you in the shortest.//**
562 -
563 -
564 -)))
565 -
566 -= **10. Order Info** =
567 -
568 -(% style="color:#0000ff" %)**HP0D-XXX**
569 -
570 -(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
571 -
572 -* **AS923**: LoRaWAN AS923 band
573 -* **AU915**: LoRaWAN AU915 band
574 -* **EU868**: LoRaWAN EU868 band
575 -* **KR920**: LoRaWAN KR920 band
576 -* **US915**: LoRaWAN US915 band
577 -* **IN865**: LoRaWAN IN865 band
578 -
579 -= **11. Manufacturer Info** =
580 -
581 -(((
582 582  **Shenzhen Dragino Technology Development co. LTD**
583 -)))
584 584  
585 -(((
586 586  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
587 -)))
588 588  
589 -(((
590 -Longcheng Street, LongGang District; Shenzhen 518116, China
700 +LongCheng Street, LongGang District ; Shenzhen 518116,China
591 591  
592 592  
593 -
594 -)))
703 +1. FCC Warning
595 595  
596 -= **12. FCC Warning** =
597 -
598 -(((
599 599  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
600 -)))
601 601  
602 -(((
603 603  ~-~- Reorient or relocate the receiving antenna.
604 -)))
605 605  
606 -(((
607 607  ~-~- Increase the separation between the equipment and receiver.
608 -)))
609 609  
610 -(((
611 611  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
612 -)))
613 613  
614 -(((
615 615  ~-~- Consult the dealer or an experienced radio/TV technician for help.
616 -)))
617 617  
618 -(((
715 +
619 619  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
620 -)))
621 621  
622 -(((
718 +
623 623  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
624 -)))
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