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1 1  
2 2  
3 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image001.png]]
4 -
5 5  (% style="text-align:center" %)
6 -[[image:1651802206983-860.png]]
4 +[[image:1651802206983-860.png||height="645" width="602"]]
7 7  
8 8  
9 -
10 -
7 +(((
11 11  **HP0D Full Hotspot for Helium User Manual**
9 +)))
12 12  
13 -[[image:1651802187690-980.png]]
14 14  
15 -Document Version: 1.1
16 16  
17 17  
18 -|**Version**|**Description**|**Date**
19 -|1.0|Release|2022-Apr-8
20 -|1.1|Add trouble shootings|2022-Apr-24
21 -| | |
22 -| | |
23 -| | |
24 -| | |
25 25  
15 +{{toc/}}
26 26  
27 27  
18 +==== 1. Introduction ====
28 28  
20 +===== 1.1 What is HP0D =====
29 29  
22 +(((
23 +(((
24 +(((
25 +The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
26 +)))
27 +)))
28 +)))
30 30  
31 -~1. Introduction
30 +(((
31 +(((
32 +(((
33 +HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
34 +)))
35 +)))
36 +)))
32 32  
33 - 1.1 What is HP0D
38 +(((
39 +(((
40 +(((
41 +HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
42 +)))
43 +)))
44 +)))
34 34  
35 - The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
46 +(((
47 +(((
48 +(((
49 +**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
50 +)))
51 +)))
52 +)))
36 36  
37 - HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
54 +(((
55 +(((
56 +(((
57 +HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
58 +)))
59 +)))
60 +)))
38 38  
39 -**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR  Code to onboarding HP0D when it arrives.
40 40  
41 - HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
63 +===== 1.2 Specifications =====
42 42  
65 +(((
66 +(((
67 +**~ Hardware System:**
68 +)))
69 +)))
43 43  
44 -
45 -
46 -1.
47 -11. Specifications
48 -
49 -**Hardware System:**
50 -
71 +(((
72 +(((
51 51   Linux Part:
74 +)))
75 +)))
52 52  
53 -* Raspberry Pi 4
77 +* (((
78 +(((
79 +Raspberry Pi 4
80 +)))
81 +)))
54 54  
83 +(((
84 +(((
85 +**~ Interface:**
86 +)))
87 +)))
55 55  
56 -**Interface:**
89 +* (((
90 +(((
91 +10M/100M RJ45 Ports x 1
92 +)))
93 +)))
94 +* (((
95 +(((
96 +LoRaWAN Wireless
97 +)))
98 +)))
99 +* (((
100 +(((
101 +Power Input: 12V 2A, DC
102 +)))
103 +)))
57 57  
58 -* 10M/100M RJ45 Ports x 1
59 -* LoRaWAN Wireless
60 -* Power Input: 12V 2A, DC
105 +(((
106 +(((
107 +**~ Operating Condition:**
108 +)))
109 +)))
61 61  
111 +* (((
112 +(((
113 +Work Temperature: -20 ~~ 65°C
114 +)))
115 +)))
116 +* (((
117 +(((
118 +Storage Temperature: -20 ~~ 65°C
119 +)))
120 +)))
121 +* (((
122 +(((
123 +Power Input: 12V 2A, DC
124 +)))
125 +)))
62 62  
63 -**Operating Condition:**
127 +===== 1.3 Features =====
64 64  
65 -* Work Temperature: -20 ~~ 65°C
66 -* Storage Temperature: -20 ~~ 65°C
67 -* Power Input: 12V 2A, DC
68 -
69 -
70 -
71 -
72 -*
73 -*1. Features
74 74  * Open-Source Linux system
75 75  * RPi4 with 2G /4G or 8G RAM
76 76  * Managed by Web GUI, SSH via Internet
... ... @@ -86,331 +86,542 @@
86 86  * Include prepaid $40 onboarding cost and $10 location cost.
87 87  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
88 88  
144 +===== 1.4 Label info and login name =====
89 89  
90 90  
147 +[[image:1651803959860-394.png||height="500" width="375"]]
91 91  
92 92  
93 93  
94 -1.
95 -11. Label info and login name
151 +(((
152 +(((
153 +**~ Label information:**
154 +)))
155 +)))
96 96  
97 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image002.jpg]]
157 +(((
158 +(((
159 +
160 +)))
161 +)))
98 98  
163 +(((
164 +(((
165 +**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
166 +)))
167 +)))
99 99  
100 -**Label information:**
169 +(((
170 +(((
171 +**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
172 +)))
173 +)))
101 101  
175 +(((
176 +(((
177 +**~ Miner animal name**: xxx-xxx-xxx
178 +)))
179 +)))
102 102  
103 -**Device host name//~://**// dragino-xxxxxx//
181 +(((
182 +(((
183 +**~ Miner address**:          112xxxxxx
184 +)))
185 +)))
104 104  
105 -**Band**//:                             US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864//
187 +(((
188 +(((
189 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
190 +)))
191 +)))
106 106  
107 -**//Miner animal name//**//: xxx-xxx-xxx//
193 +(((
194 +(((
195 +**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
196 +)))
197 +)))
108 108  
109 -**//Miner address//**//:          112xxxxxx//
199 +(((
200 +(((
201 +**~ SN**:  device serial number.
202 +)))
203 +)))
110 110  
111 -**Eth MAC address**//: A8: 40: 41: EF: FE: CD//
112 112  
113 -**Login**//:                         root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)//
206 +==== 2. Quick Start & Onboarding ====
114 114  
115 -**SN**//: device serial number.//
208 +(((
209 +(((
210 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
211 +)))
212 +)))
116 116  
214 +(% class="wikigeneratedid" id="H-2" %)
215 +(((
216 +
217 +)))
117 117  
219 +===== 2.1  Connect HP0D Web UI =====
118 118  
221 +====== 2.1.1 via HP0D’s Access Point. ======
119 119  
120 -1. Quick Start & Onboarding
223 +(((
224 +(((
225 + At the first boot of HP0D, it will auto generate a Wi-Fi network
121 121  
122 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
227 +[[image:1651804327535-321.png||height="325" width="199"]]
228 +)))
229 +)))
123 123  
231 +(((
232 +(((
233 +
234 +)))
235 +)))
124 124  
125 -1.
126 -11. Connect HP0D Web UI
127 -111. [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image003.png]] via HP0D’s Access Point.
237 +(((
238 +(((
239 +(% class="box infomessage" %)
240 +(((
241 + called           : **//HPD-dragino-xxxxxx//**
242 +)))
243 +)))
244 +)))
128 128  
129 -At the first boot of HP0D, it will auto generate a Wi-Fi network
246 +(((
247 +(((
248 +(% class="box infomessage" %)
249 +(((
250 + with password:  **//dragino+dragino//**
251 +)))
252 +)))
253 +)))
130 130  
255 +(((
256 +(((
257 +
258 +)))
259 +)))
131 131  
261 +(((
262 +(((
263 +
264 +)))
265 +)))
132 132  
267 +(((
268 +(((
269 + You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
270 +)))
271 +)))
133 133  
273 +[[image:1651804397792-591.png||height="402" width="763"]]
134 134  
135 - called           : **//HPD-dragino-xxxxxx//**
136 136  
137 -with password:  **//dragino+dragino//**
138 138  
277 +====== 2.1.2 Connect via HP0D hostname ======
139 139  
279 +(((
280 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
281 +)))
140 140  
141 -You can use a PC to connect to this Wi-Fi network. The PC will
283 +(((
284 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
285 +)))
142 142  
143 -get an IP address 10.130.1.xxx and the HP0D has the default
287 +(((
288 + Web-UI via HP0D’s hostname.
289 +)))
144 144  
145 -IP 10.130.1.1
146 146  
292 + Like: __**//http:~/~/dragino-4ba54a//**__
147 147  
148 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image004.png]]
149 149  
295 +(% style="text-align:center" %)
296 +[[image:1651804629009-699.png]]
150 150  
151 151  
299 +====== 2.1.3 Connect via Ethernet Port ======
152 152  
153 -1.
154 -11.
155 -111. Connect via HP0D hostname
301 +(((
302 +(((
303 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
304 +)))
305 +)))
156 156  
157 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
307 +(((
308 +(((
309 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
310 +)))
311 +)))
158 158  
159 -PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
313 +(((
314 +
315 +)))
160 160  
161 -Web-UI via HP0D’s hostname.
317 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI
162 162  
319 + or SSH access of HP0D.
163 163  
164 -Like: **//http:~/~/dragino-4ba54a//**
321 +(% style="text-align:center" %)
322 +[[image:1651804782523-623.png]]
165 165  
166 - [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image005.png]]
167 167  
168 168  
169 -1.
170 -11.
171 -111. Connect via Ethernet Port
326 +===== 2.2 Generate QR Code =====
172 172  
328 +(((
329 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
330 +)))
173 173  
174 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
332 +(((
333 + Note: After onboarding, this wallet will become owner of this hotspot.
334 +)))
175 175  
336 +(% style="text-align:center" %)
337 +[[image:image-20220506140312-1.png||height="435" width="438"]]
176 176  
177 -If you get the IP address form route, like~:// **10.130.2.42**,// you can use this IP address to connect the WEB UI or SSH access of HP0D.
178 178  
179 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image006.png]]
340 +===== 2.3 Onboarding Hotspot =====
180 180  
342 +(((
343 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
344 +)))
181 181  
346 +(((
347 + Note: the APP version need to be greater than 3.11.
348 +)))
182 182  
183 -1.
184 -11. Generate QR Code
350 +(((
351 +
352 +)))
185 185  
186 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
354 +(((
355 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
356 +)))
187 187  
188 -Note: After onboarding, this wallet will become owner of this hotspot.
358 +(((
359 + the ‘DRAGINO Miner HP0D’
360 +)))
189 189  
190 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image007.png]]
362 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
191 191  
364 + 3. Scan the QR Code you generated in the previous step.
192 192  
366 +(% style="text-align:center" %)
367 +[[image:1651828211026-220.png||height="405" width="191"]]
193 193  
369 + 4. Onboarding your device
194 194  
195 -1.
196 -11. Onboarding Hotspot
197 -1. Download the Helium Hotspot APP from the Apple or Google Play store.
371 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
198 198  
199 -Note: the APP version need to be greater than 3.11.
373 + mobile to onboarding server might have issue.
200 200  
375 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
201 201  
202 -1. [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image008.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image009.jpg]]
203 -To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
377 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
204 204  
205 205  
206 -1. Scan the QR Code you generated in the previous step.
380 +5. Check onboarding status
207 207  
208 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image010.jpg]]
382 + You can check from mobile:
209 209  
384 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
210 210  
211 -1. Onboarding your device
386 + You can also see the hotspot status in below link:
212 212  
213 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.
388 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
214 214  
215 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image011.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image012.jpg]]
390 + Example:
216 216  
392 + Green Synced means hotspot works normal.
217 217  
218 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image013.jpg]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image014.jpg]]
394 +(% style="text-align:center" %)
395 +[[image:1651828427715-679.png||height="374" width="635"]]
219 219  
220 220  
398 +===== 2.4 Set the Port Forwarding =====
221 221  
400 +(((
401 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
402 +)))
222 222  
223 -1. Check onboarding status
404 +(((
405 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
406 +)))
224 224  
225 -You can check from mobile:
408 +(((
409 + you may have.
410 +)))
226 226  
227 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image015.png]] [[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image016.jpg]]
412 +(% style="text-align:center" %)
413 +[[image:1651828514449-658.png]]
228 228  
229 -You can also see the hotspot status in below link:
415 +(((
416 +
417 +)))
230 230  
231 -https:~/~/explorer.helium.com/hotspots/**//<YOUR_HOTSPORT_KEY>//**
419 +(((
420 + Note: Please refer to more detailed Settings
421 +)))
232 232  
233 -Example:
423 +(((
424 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
425 +)))
234 234  
235 -Green Synced means hotspot works normal.
427 +(((
428 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
429 +)))
236 236  
237 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image017.png]]
238 238  
432 +==== 3. Check the configuration of HP0D ====
239 239  
434 +===== 3.1 LoRa frequency configuration =====
240 240  
436 +(% style="text-align:center" %)
437 +[[image:1651828687205-178.png||height="323" width="657"]]
241 241  
242 242  
243 -1.
244 -11. Set the Port Forwarding
245 245  
441 +===== 3.2 Check the LoRaWAN serveraddress =====
246 246  
247 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
248 248  
249 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image018.png]]
444 +(% style="text-align:center" %)
445 +[[image:1651828703680-156.png||height="349" width="672"]]
250 250  
251 251  
252 -Note: Please refer to more detailed Settings
448 +===== 3.3 Check Miner configuration =====
253 253  
254 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
450 +(% style="text-align:center" %)
451 +[[image:image-20220506181408-1.png||height="451" width="513"]]
255 255  
256 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
453 +**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid**
257 257  
455 +**~ button of Update, and then wait 10mins to check here,**
258 258  
259 259  
458 +==== 4. Installation of Antenna ====
260 260  
460 +(((
461 + HP0D use Fiber Glass Antenna.
462 +)))
261 261  
262 -1. Check the configuration of HP0D
263 -11. LoRa frequency configuration
464 +(% style="text-align:center" %)
465 +[[image:1651832158606-882.png]]
264 264  
467 +(((
468 +
469 +)))
265 265  
266 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image019.png]]
471 +(((
472 +
473 +)))
267 267  
268 -1.
269 -11. Check the LoRaWAN serveraddress.
475 +(((
476 + User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector
477 +)))
270 270  
271 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image020.png]]
479 +(((
480 + to antenna and install as below:
481 +)))
272 272  
483 +(((
484 +(% style="text-align:center" %)
485 +[[image:1651832205608-998.png||height="349" width="198"]]
486 +)))
273 273  
488 +==== 5. SSH Access for Linux console ====
274 274  
490 +(((
491 + IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
492 +)))
275 275  
494 +(((
495 + Port:         22
496 +)))
276 276  
498 +(((
499 + User Name:      **root**
500 +)))
277 277  
502 +(((
503 + Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
504 +)))
278 278  
506 +(((
507 +
508 +)))
279 279  
510 +(((
511 + After logging in, you will be in the Linux console and can enter commands as shown below.
512 +)))
280 280  
281 -1.
282 -11. Check Miner configuration
514 +(% style="text-align:center" %)
515 +[[image:1651832284160-991.png]]
283 283  
284 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
285 285  
286 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
518 +==== **6. How to change the Wireless function of HP0D** ====
287 287  
520 + // The wireless function is configured as AP by default and the web page does not support configuration, //
288 288  
522 +// if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.//
289 289  
524 +===== **6.1 Access the Linux console.** =====
290 290  
526 + Follow the previous step of Step 5.
291 291  
292 -1. Installation of Antenna
293 293  
294 -HP0D use Fiber Glass Antenna.
529 +===== 6.2 Install the package of network-manager. =====
295 295  
296 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
531 + Run commands:
297 297  
298 -User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
533 +(% class="box infomessage" %)
534 +(((
535 + apt update
536 + apt install network-manager
537 +)))
299 299  
539 +[[image:image-20220507140730-1.png]]
300 300  
301 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
302 302  
303 303  
543 +===== 6.3 Reboot the device. =====
304 304  
545 + Run command:
305 305  
547 +(% class="box infomessage" %)
548 +(((
549 + reboot
550 +)))
306 306  
307 -1. SSH Access for Linux console
552 +[[image:image-20220507140814-2.png]]
308 308  
309 -IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
554 +===== 6.4 Check the wireless type =====
310 310  
311 -Port:         22
556 + Run command:
312 312  
313 -User Name:      **root**
558 +(% class="box infomessage" %)
559 +(((
560 + iw dev
561 +)))
314 314  
315 -Password:         **Randomly generated （found on device’s label ）**
563 +[[image:image-20220507140941-3.png]]
316 316  
565 +===== 6.5 Connect the WiFi. =====
317 317  
318 -After logging in, you will be in the Linux console and can enter commands as shown below.
567 + Run command:
319 319  
320 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
569 +(% class="box infomessage" %)
570 +(((
571 + nmtui
572 +)))
321 321  
574 +[[image:image-20220507140953-4.png]]
322 322  
323 323  
324 324  
325 -1. Trouble Shootings
326 -11. How to get a wallet address?
578 +==== 7. Trouble Shootings ====
327 327  
328 -//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
580 +===== 7.1 How to get a wallet address? =====
329 329  
582 +// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
330 330  
331 -1.
332 -11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
333 333  
585 +===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
334 334  
335 -//User can login the HP0D, able to access other Web Pages except miner page//
587 +(((
588 + User can login the HP0D, able to access other Web Pages except miner page
589 +)))
336 336  
591 +(((
592 + If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
593 +)))
337 337  
338 -//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
339 339  
596 +===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
340 340  
341 -1.
342 -11. Onboarding ~-~- Some parameters in miner page show timeout
598 +(% style="text-align:center" %)
599 +[[image:image-20220506182042-2.png||height="250" width="516"]]
343 343  
344 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
601 +(% style="text-align:center" %)
602 +[[image:1651832455372-647.png||height="224" width="520"]]
345 345  
346 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
347 347  
348 -//HP0D is establish connection to Helium server and not finished. And you might see above.//
605 + HP0D is establish connection to Helium server and not finished. And you might see above.
349 349  
350 -//It might relate to the network where might up to 10mins//
607 + It might relate to the network where might up to 10mins
351 351  
352 352  
353 -1.
354 -11. Onboarding – Bad Gaterway
610 +===== 7.4 Onboarding – Bad Gaterway =====
355 355  
356 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
612 +(% style="text-align:center" %)
613 +[[image:1651832583790-633.png]]
357 357  
358 -//This is caused by the process leads too long which just need to refresh the page.//
615 + This is caused by the process leads too long which just need to refresh the page.
359 359  
360 360  
361 -1.
362 -11. Onboarding ~-~- Why did QR Code generate is aways fail?
618 +7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
363 363  
364 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
620 +(% style="text-align:center" %)
621 +[[image:image-20220506182424-3.png]]
365 365  
366 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
623 + This may be related to the current block height, if the device is synchronizing to the latest height or if the
367 367  
625 + device block height is much lower than the current height as the above picture like '1 1', the QR code
368 368  
369 -1.
370 -11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
627 + generation may fail.
371 371  
372 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
373 373  
374 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
630 +===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
375 375  
632 +(% style="text-align:center" %)
633 +[[image:1651832742262-209.png||height="297" width="365"]]
376 376  
377 -1.
378 -11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
635 + Please ensure that you enter the correct wallet address and that your network is up and running, the user can
379 379  
380 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
637 + click the button of ‘Clean’ to re-generate the QR Code.
381 381  
382 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
383 383  
640 +===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
384 384  
385 -1.
386 -11. Onboarding – MAC address is being refreshed after scan QR Code
642 +(% style="text-align:center" %)
643 +[[image:1651832811038-780.png||height="462" width="216"]]
387 387  
388 -//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
645 + If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,
389 389  
647 + please contact us to help you solve.
390 390  
391 -//If you don’t see MAC address, make sure your mobile has good internet connection.//
392 392  
393 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
650 +===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
394 394  
652 +// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the
395 395  
654 + public key/ wallet address to onboarding server. Server will return the match MAC address
396 396  
656 + for this hotspot.
397 397  
398 -1.
399 -11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
400 400  
401 -//This is caused by the server connection delay, which does not affect the normal use.//
659 + If you don’t see MAC address, make sure your mobile has good internet connection.
402 402  
403 -[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
661 +(% style="text-align:center" %)
662 +[[image:1651832880009-473.png]]
404 404  
405 405  
406 -*
407 -*1. Mobile APP crash after scan the QR Code?
408 -* //Make sure you have input the correct Wallet address to generate QR Code.//
409 -* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
410 -* //Make sure your mobile app’s relevant permission are enabled.//
411 -* //Known: The Android 11 version may cause this kind of issue.//
665 +===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
412 412  
667 + This is caused by the server connection delay, which does not affect the normal use.
413 413  
669 +
670 +(% style="text-align:center" %)
671 +[[image:1651832959907-357.png]]
672 +
673 +===== 7.10 Mobile APP crash after scan the QR Code? =====
674 +
675 +* Make sure you have input the correct Wallet address to generate QR Code.
676 +* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
677 +* Make sure your mobile app’s relevant permission are enabled.
678 +* Known: The Android 11 version may cause this kind of issue.
679 +
414 414  1.
415 415  11. Why the frequency/region is not the same what I purchased?
416 416  
... ... @@ -438,7 +438,6 @@
438 438  
439 439  1. Supports
440 440  
441 -
442 442  //If you are experiencing issues and can’t solve, you can send mail to//
443 443  
444 444  [[//support@dragino.com//>>mailto:support@dragino.com]]
... ... @@ -450,7 +450,6 @@
450 450  
451 451  1. Order Info
452 452  
453 -
454 454  **HP0D-XXX**
455 455  
456 456  **XXX**: Frequency Band
... ... @@ -458,8 +458,6 @@
458 458  * 868: For Bands: EU868,IN865
459 459  * 915: For Bands: US915,AU915,AS923,KR920
460 460  
461 -
462 -
463 463  1. Manufacturer Info
464 464  
465 465  **Shenzhen Dragino Technology Development co. LTD**
... ... @@ -486,5 +486,3 @@
486 486  
487 487  
488 488  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
489 -
490 -
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