Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -1,1 +1,1 @@ 1 -HP0D Full Hotspot for Helium1 +HP0D - Content
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... ... @@ -1,58 +1,196 @@ 1 + 2 + 1 1 (% style="text-align:center" %) 2 -[[image:1651802206983-860.png||height="4 27" width="398"]]4 +[[image:1651802206983-860.png||height="645" width="602"]] 3 3 4 4 5 5 ((( 6 6 **HP0D Full Hotspot for Helium User Manual** 9 +))) 7 7 11 + 12 + 13 + 14 + 15 +{{toc/}} 16 + 17 + 18 +==== 1. Introduction ==== 19 + 20 +===== 1.1 What is HP0D ===== 21 + 22 +((( 23 +((( 24 +((( 25 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, 26 +))) 27 +))) 28 + 29 +((( 30 +((( 31 + Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges 32 +))) 33 +))) 34 + 35 +((( 36 +((( 37 + at low data rates. 38 +))) 39 +))) 40 +))) 41 + 42 +((( 43 +((( 44 +((( 8 8 9 9 ))) 47 +))) 48 +))) 10 10 11 -**Table of Contents:** 50 +((( 51 +((( 52 +((( 53 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in 54 +))) 55 +))) 12 12 13 -{{toc/}} 57 +((( 58 +((( 59 + ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech 60 +))) 61 +))) 14 14 63 +((( 64 +((( 65 + packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 66 +))) 67 +))) 15 15 16 -= **1. Introduction** = 69 +((( 70 +((( 71 + HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining** 72 +))) 73 +))) 74 +))) 17 17 18 -== **1.1 What is HP0D** == 76 +((( 77 +((( 78 +((( 79 +**~ and connects max 2 x LoRaWAN servers at the same time**. 80 +))) 81 +))) 82 +))) 19 19 20 20 ((( 21 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges at low data rates. 85 +((( 86 +((( 87 + 22 22 ))) 89 +))) 90 +))) 23 23 24 24 ((( 25 -HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**. 93 +((( 94 +((( 95 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use 26 26 ))) 97 +))) 27 27 28 28 ((( 29 -(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 100 +((( 101 + for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 30 30 ))) 103 +))) 104 +))) 31 31 32 32 ((( 33 -HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network. 107 +((( 108 +((( 109 + 34 34 ))) 111 +))) 112 +))) 35 35 36 -== **1.2 Specifications** == 114 +((( 115 +((( 116 +((( 117 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also 118 +))) 119 +))) 37 37 121 +((( 122 +((( 123 + customize the frequency bands to use in their own LoRaWAN network. 124 +))) 125 +))) 126 +))) 127 + 128 + 129 +===== 1.2 Specifications ===== 130 + 131 +((( 132 +((( 38 38 **~ Hardware System:** 134 +))) 135 +))) 136 + 137 +((( 138 +((( 39 39 Linux Part: 140 +))) 141 +))) 40 40 41 -* Raspberry Pi 4 143 +* ((( 144 +((( 145 +Raspberry Pi 4 146 +))) 147 +))) 42 42 149 +((( 150 +((( 43 43 **~ Interface:** 152 +))) 153 +))) 44 44 45 -* 10M/100M RJ45 Ports x 1 46 -* LoRaWAN Wireless 47 -* Power Input: 12V 2A, DC 155 +* ((( 156 +((( 157 +10M/100M RJ45 Ports x 1 158 +))) 159 +))) 160 +* ((( 161 +((( 162 +LoRaWAN Wireless 163 +))) 164 +))) 165 +* ((( 166 +((( 167 +Power Input: 12V 2A, DC 168 +))) 169 +))) 48 48 171 +((( 172 +((( 49 49 **~ Operating Condition:** 174 +))) 175 +))) 50 50 51 -* Work Temperature: -20 ~~ 65°C 52 -* Storage Temperature: -20 ~~ 65°C 53 -* Power Input: 12V 2A, DC 177 +* ((( 178 +((( 179 +Work Temperature: -20 ~~ 65°C 180 +))) 181 +))) 182 +* ((( 183 +((( 184 +Storage Temperature: -20 ~~ 65°C 185 +))) 186 +))) 187 +* ((( 188 +((( 189 +Power Input: 12V 2A, DC 190 +))) 191 +))) 54 54 55 -== **1.3 Features**==193 +===== 1.3 Features ===== 56 56 57 57 * Open-Source Linux system 58 58 * RPi4 with 2G /4G or 8G RAM ... ... @@ -69,155 +69,287 @@ 69 69 * Include prepaid $40 onboarding cost and $10 location cost. 70 70 * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]]. 71 71 72 -== **1.4 Label info and login name**==210 +===== 1.4 Label info and login name ===== 73 73 212 + 213 +(% style="text-align:center" %) 74 74 [[image:1651803959860-394.png||height="500" width="375"]] 75 75 76 76 77 77 78 -=== 1.4.1 Label information: === 218 +((( 219 +((( 220 +**~ Label information:** 221 +))) 222 +))) 79 79 80 -**Device hostname:** (% class="mark" %)dragino-xxxxxx(%%) 81 -**Band**: (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%) 82 -**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%) 83 -**Miner address**: (% class="mark" %)12xxxxxx(%%) 84 -**Eth MAC address**: (% class="mark" %)A8: 40: 41: EF: FE: CD(%%) 85 -**Login**: (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%) 86 -**SN**: (% class="mark" %)device serial number. 224 +((( 225 +((( 226 + 227 +))) 228 +))) 87 87 230 +((( 231 +((( 232 +**~ Device host name:** (% class="mark" %)dragino-xxxxxx 233 +))) 234 +))) 88 88 89 -= **2. Quick Start & Onboarding** = 236 +((( 237 +((( 238 +**~ Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 239 +))) 240 +))) 90 90 91 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port. 242 +((( 243 +((( 244 +**~ Miner animal name**: xxx-xxx-xxx 245 +))) 246 +))) 92 92 248 +((( 249 +((( 250 +**~ Miner address**: 112xxxxxx 251 +))) 252 +))) 93 93 94 -== **2.1 Connect HP0D Web UI** == 254 +((( 255 +((( 256 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD 257 +))) 258 +))) 95 95 96 -=== **2.1.1 via HP0D’s Access Point** === 260 +((( 261 +((( 262 +**~ Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 263 +))) 264 +))) 97 97 98 -At the first boot of HP0D, it will auto-generate a Wi-Fi network 266 +((( 267 +((( 268 +**~ SN**: device serial number. 269 +))) 270 +))) 99 99 100 100 101 - [[image:1651804327535-321.png||height="325"width="199"]]273 +==== 2. Quick Start & Onboarding ==== 102 102 275 +((( 276 +((( 277 + The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after 278 +))) 103 103 104 -(% class="box infomessage" %) 105 105 ((( 106 - alled: **//HPD-dragino-xxxxxx//**281 + connecting to its Wi-Fi network, or via its WAN Ethernet port. 107 107 ))) 283 +))) 108 108 109 -(% class=" boxinfomessage" %)285 +(% class="wikigeneratedid" id="H-2" %) 110 110 ((( 111 - with password: **//dragino+dragino//** 112 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 287 + 113 113 ))) 114 114 290 +===== 2.1 Connect HP0D Web UI ===== 115 115 116 - [[image:1651804397792-591.png||height="386"width="733"]]292 +====== 2.1.1 via HP0D’s Access Point. ====== 117 117 294 +((( 295 +((( 296 + At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]] 297 +))) 298 +))) 118 118 119 -=== **2.1.2 Connect via HP0D hostname** === 300 +((( 301 +((( 302 + 303 +))) 304 +))) 120 120 121 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname. 306 +((( 307 +((( 308 + called : **//HPD-dragino-xxxxxx//** 309 +))) 310 +))) 122 122 123 - Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__ 312 +((( 313 +((( 314 + with password: **//dragino+dragino//** 315 +))) 316 +))) 124 124 318 +((( 319 +((( 320 + 321 +))) 322 +))) 125 125 126 -[[image:1651804629009-699.png]] 324 +((( 325 +((( 326 + 327 +))) 328 +))) 127 127 128 -=== **2.1.3 Connect via Ethernet Port** === 330 +((( 331 +((( 332 + You can use a PC to connect to this Wi-Fi network. The PC will 333 +))) 334 +))) 129 129 130 -//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.// 336 +((( 337 +((( 338 + get an IP address 10.130.1.xxx and the HP0D has the default 339 +))) 340 +))) 131 131 342 +((( 343 +((( 344 + IP 10.130.1.1 345 +))) 346 +))) 132 132 133 -//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**// 134 134 135 135 136 -[[image:1651804782523-623.png]] 350 +(% style="text-align:center" %) 351 +[[image:1651804397792-591.png||height="402" width="763"]] 137 137 138 138 139 -== **2.2 Generate QR Code** == 140 140 355 +====== 2.1.2 Connect via HP0D hostname ====== 141 141 142 142 ((( 143 - //Goto**Miner**~-~->**QRGenerate**,input yourHeliumWalletAddress,andclick Generate.//358 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your 144 144 ))) 145 145 146 146 ((( 147 -//Note: After onboarding, this wallet will become the owner of this hotspot.// 362 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D 363 +))) 148 148 149 - 365 +((( 366 + Web-UI via HP0D’s hostname. 150 150 ))) 151 151 152 -[[image:image-20220506140312-1.png||height="435" width="438"]] 153 153 370 + Like: __**//http:~/~/dragino-4ba54a//**__ 154 154 155 -== **2.3 Onboarding Hotspot** == 156 156 373 +(% style="text-align:center" %) 374 +[[image:1651804629009-699.png]] 157 157 376 + 377 +====== 2.1.3 Connect via Ethernet Port ====== 378 + 158 158 ((( 159 -//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.// 380 +((( 381 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the 160 160 ))) 383 +))) 161 161 162 162 ((( 163 -**//Note: the APP version needs to be greater than 3.11.//** 386 +((( 387 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 388 +))) 389 +))) 164 164 391 +((( 165 165 166 166 ))) 167 167 395 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI 396 + 397 + or SSH access of HP0D. 398 + 399 +(% style="text-align:center" %) 400 +[[image:1651804782523-623.png]] 401 + 402 + 403 + 404 +===== 2.2 Generate QR Code ===== 405 + 168 168 ((( 169 -//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’// 407 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 408 +))) 170 170 171 - 410 +((( 411 + Note: After onboarding, this wallet will become owner of this hotspot. 172 172 ))) 173 173 174 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 414 +(% style="text-align:center" %) 415 +[[image:image-20220506140312-1.png||height="435" width="438"]] 175 175 176 176 177 - //**3.**Scanthe QR Code you generatedheprevious step.//418 +===== 2.3 Onboarding Hotspot ===== 178 178 179 -[[image:1651828211026-220.png||height="405" width="191"]] 420 +((( 421 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store. 422 +))) 180 180 424 +((( 425 + Note: the APP version need to be greater than 3.11. 426 +))) 181 181 182 182 ((( 183 - //**4.**Onboarding your device//429 + 184 184 ))) 185 185 186 186 ((( 187 -Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue. 433 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose 434 +))) 188 188 189 - 436 +((( 437 + the ‘DRAGINO Miner HP0D’ 190 190 ))) 191 191 192 -[[image: image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]440 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 193 193 194 - [[image:1651828250802-391.png||height="421"width="197"]][[image:1651828262668-768.png||height="416"width="196"]](%style="display:none"%)442 + 3. Scan the QR Code you generated in the previous step. 195 195 444 +(% style="text-align:center" %) 445 +[[image:1651828211026-220.png||height="405" width="191"]] 196 196 197 - **5.**//Checkonboardingstatus whereyoucan check frommobile~://447 + 4. Onboarding your device 198 198 199 - [[image:1651828391664-884.png||height="413"width="197"]][[image:1651828401011-970.png||height="412"width="193"]](%style="display:none"%)449 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of 200 200 451 + mobile to onboarding server might have issue. 201 201 202 - //Youcanalsoseetheotspotstatusinthebelowlink~://453 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]] 203 203 204 - //https:~/~/explorer.helium.com/hotspots/**<(%class="mark"%)YOUR_HOTSPORT_KEY(%%)>**//455 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]] 205 205 206 -//Example~:// 207 207 458 +5. Check onboarding status 208 208 209 - **//GreenSyncedmeanshotspot worksnormally.//**460 + You can check from mobile: 210 210 462 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] 463 + 464 + You can also see the hotspot status in below link: 465 + 466 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 467 + 468 + Example: 469 + 470 + Green Synced means hotspot works normal. 471 + 472 +(% style="text-align:center" %) 211 211 [[image:1651828427715-679.png||height="374" width="635"]] 212 212 213 213 214 -== **2.4 Set the Port Forwarding**==476 +===== 2.4 Set the Port Forwarding ===== 215 215 478 +((( 479 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times 480 +))) 216 216 217 217 ((( 218 - //HeliumHotspotsmaynot workiftheHotspot is behind a firewall or uses an incompatible NAT type.Other times it maybe because of a router configuration or the internet is offline. This article aims to help resolve any issuesyou may have.//483 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues 219 219 ))) 220 220 486 +((( 487 + you may have. 488 +))) 489 + 490 +(% style="text-align:center" %) 221 221 [[image:1651828514449-658.png]] 222 222 223 223 ((( ... ... @@ -225,51 +225,51 @@ 225 225 ))) 226 226 227 227 ((( 228 -Note: Please refer to more detailed Settings 498 + Note: Please refer to more detailed Settings 229 229 ))) 230 230 231 231 ((( 232 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 502 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 233 233 ))) 234 234 235 235 ((( 236 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 237 - 238 - 506 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 239 239 ))) 240 240 241 -= **3. Check the configuration of HP0D** = 242 242 243 -== **3.1LoRa frequencyconfiguration**==510 +==== 3. Check the configuration of HP0D ==== 244 244 512 +===== 3.1 LoRa frequency configuration ===== 245 245 514 +(% style="text-align:center" %) 246 246 [[image:1651828687205-178.png||height="323" width="657"]] 247 247 248 248 249 -== **3.2 Check the LoRaWAN Server Address** == 250 250 519 +===== 3.2 Check the LoRaWAN serveraddress ===== 251 251 521 + 522 +(% style="text-align:center" %) 252 252 [[image:1651828703680-156.png||height="349" width="672"]] 253 253 254 254 255 -== **3.3 Check Miner configuration**==526 +===== 3.3 Check Miner configuration ===== 256 256 257 - 528 +(% style="text-align:center" %) 258 258 [[image:image-20220506181408-1.png||height="451" width="513"]] 259 259 260 -((( 261 -//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**// 531 +**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid** 262 262 263 - 264 -))) 533 +**~ button of Update, and then wait 10mins to check here,** 265 265 266 -= **4. Installation of Antenna** = 267 267 536 +==== 4. Installation of Antenna ==== 268 268 269 269 ((( 270 - //HP0D usesFiber Glass Antenna.//539 + HP0D use Fiber Glass Antenna. 271 271 ))) 272 272 542 +(% style="text-align:center" %) 273 273 [[image:1651832158606-882.png]] 274 274 275 275 ((( ... ... @@ -277,333 +277,214 @@ 277 277 ))) 278 278 279 279 ((( 280 -//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~:// 281 -))) 282 - 283 -((( 284 -[[image:1651832205608-998.png||height="349" width="198"]] 285 - 286 286 287 287 ))) 288 288 289 -= **5. SSH Access for Linux console** = 290 - 291 - 292 292 ((( 293 - **//IPaddress:IPaddressofHP0DorhostnameofHP0D((% class="mark"%)Suchasdragino-63920a(%%))//**554 + User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector 294 294 ))) 295 295 296 296 ((( 297 - //Port:22//558 + to antenna and install as below: 298 298 ))) 299 299 300 300 ((( 301 -//User Name: (% style="color:green" %)**root**// 562 +(% style="text-align:center" %) 563 +[[image:1651832205608-998.png||height="349" width="198"]] 302 302 ))) 303 303 304 -((( 305 -//Password: (% style="color:green" %)**Randomly generated (found on device’s label)**// 566 +==== 5. SSH Access for Linux console ==== 306 306 307 - 568 +((( 569 + IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 308 308 ))) 309 309 310 310 ((( 311 -//After logging in, you will be in the Linux console and can enter commands as shown below.// 312 - 313 - 573 + Port: 22 314 314 ))) 315 315 316 -[[image:1651832284160-991.png||height="171" width="729"]] 317 - 318 - 319 -= **6. How to change the Wireless function of HP0D** = 320 - 321 -//The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.// 322 - 323 - 324 -== **6.1 Access the Linux console.** == 325 - 326 -//Follow the previous step of Step 5.// 327 - 328 - 329 -== **6.2 Install the package of network-manager** == 330 - 331 - 332 -//Run commands~:// 333 - 334 -(% class="box infomessage" %) 335 335 ((( 336 - apt update 337 - apt install network-manager 577 + User Name: **root** 338 338 ))) 339 339 340 -[[image:image-20220507140730-1.png||height="402" width="728"]] 341 - 342 - 343 -== **6.3 Reboot the device** == 344 - 345 - 346 -//Run command~:// 347 - 348 -(% class="box infomessage" %) 349 349 ((( 350 - re boot581 + Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 351 351 ))) 352 352 353 -[[image:image-20220507140814-2.png]] 354 - 355 - 356 -== **6.4 Check the wireless type** == 357 - 358 - 359 -//Run command~:// 360 - 361 -(% class="box infomessage" %) 362 362 ((( 363 - iw dev585 + 364 364 ))) 365 365 366 -[[image:image-20220507140941-3.png]] 367 - 368 - 369 -== **6.5 Connect the WiFi** == 370 - 371 - 372 -//Run command~:// 373 - 374 -(% class="box infomessage" %) 375 375 ((( 376 - n mtui589 + After logging in, you will be in the Linux console and can enter commands as shown below. 377 377 ))) 378 378 379 -[[image:image-20220507140953-4.png]] 592 +(% style="text-align:center" %) 593 +[[image:1651832284160-991.png]] 380 380 381 381 382 -= **7. Trouble Shootings** = 383 383 384 -== **7.1 How to get a wallet address?** == 385 385 598 +==== 6. Trouble Shootings ==== 386 386 387 - **//DownloadtheheliumHotspotsAPP onthe AppleorGooglePlay storeto generateyour own wallet.//**600 +===== 6.1 How to get a wallet address? ===== 388 388 602 +// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 389 389 390 -== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** == 391 391 605 +===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ===== 392 392 393 393 ((( 394 - //Userscan logo the HP0D, able to access other Web Pages exceptfor theminer page.//608 + User can login the HP0D, able to access other Web Pages except miner page 395 395 ))) 396 396 397 397 ((( 398 -//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.// 399 - 400 - 612 + If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 401 401 ))) 402 402 403 -== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** == 404 404 616 +===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout ===== 405 405 618 +(% style="text-align:center" %) 406 406 [[image:image-20220506182042-2.png||height="250" width="516"]] 407 407 621 +(% style="text-align:center" %) 408 408 [[image:1651832455372-647.png||height="224" width="520"]] 409 409 410 410 411 - **//HP0D is establishingaconnection totheHelium server andisnot finished. And you might see above.//**625 + HP0D is establish connection to Helium server and not finished. And you might see above. 412 412 413 - **//It might relate to the network whichmightbeup to 10mins.//**627 + It might relate to the network where might up to 10mins 414 414 415 415 416 -== **7.4 Onboarding – Bad Gateway**==630 +===== 6.4 Onboarding – Bad Gaterway ===== 417 417 418 - 632 +(% style="text-align:center" %) 419 419 [[image:1651832583790-633.png]] 420 420 635 + This is caused by the process leads too long which just need to refresh the page. 421 421 422 -//**This is caused by the process leading too long which just needs to refresh the page.**// 423 423 638 +1. 639 +11. Onboarding ~-~- Why did QR Code generate is aways fail? 424 424 425 - == **7.5 Onboarding~-~- Why did QRCodegenerateawaysfail?** ==641 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]] 426 426 643 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail 427 427 428 -[[image:image-20220506182424-3.png]] 429 429 646 +1. 647 +11. Onboarding ~-~- Why is the QR Code not quite the same as the manual? 430 430 431 -((( 432 -//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**// 649 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]] 433 433 434 - 435 -))) 651 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 436 436 437 -== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** == 438 438 439 -[[image:1651832742262-209.png||height="297" width="365"]] 654 +1. 655 +11. Onboarding – MAC address is ‘Unknown’ after scan QR Code 440 440 657 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]] 441 441 442 -((( 443 -//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**// 659 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve. 444 444 445 - 446 -))) 447 447 448 -== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** == 662 +1. 663 +11. Onboarding – MAC address is being refreshed after scan QR Code 449 449 665 +//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.// 450 450 451 -[[image:1651832811038-780.png||height="462" width="216"]] 452 452 668 +//If you don’t see MAC address, make sure your mobile has good internet connection.// 453 453 454 -((( 455 -//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**// 670 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]] 456 456 457 - 458 -))) 459 459 460 -== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code == 461 461 462 462 463 - (((464 - //**AfterscanningtheQRCode,Mobile APP will connect to the Helium onboardingserverand providethe public key/ wallet address tothe onboardingserver. The serverwill return the match MAC addressfor thisspot.**//675 +1. 676 +11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ 465 465 466 - 467 -))) 678 +//This is caused by the server connection delay, which does not affect the normal use.// 468 468 469 -((( 470 -//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**// 471 -))) 680 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]] 472 472 473 -[[image:1651832880009-473.png]] 474 474 683 +* 684 +*1. Mobile APP crash after scan the QR Code? 685 +* //Make sure you have input the correct Wallet address to generate QR Code.// 686 +* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.// 687 +* //Make sure your mobile app’s relevant permission are enabled.// 688 +* //Known: The Android 11 version may cause this kind of issue.// 475 475 476 -== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// == 690 +1. 691 +11. Why the frequency/region is not the same what I purchased? 477 477 693 +//Each HP0D is inspected and configured prior to shipping.// 478 478 479 - **//Thisiscausedbythe serverconnectiondelay,whichdoesnot affectthe regularuse.//**695 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.// 480 480 481 -[[image:1651832959907-357.png]] 482 482 698 +1. 699 +11. Can use the frequency to a region where is not support? 483 483 484 - == **7.10 MobileAPP crashafter scanningtheQR Code?**==701 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// 485 485 486 - 487 -* //**Make sure you have input the correct Wallet address to generate QR Code.**// 488 -* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**// 489 -* //**Make sure your mobile app’s relevant permission is enabled.**// 490 -* //**Known: The Android 11 version may cause this kind of issue.**// 491 - 492 -== **7.11 Why the frequency/region is not the same as what I purchased?** == 493 - 494 - 495 -((( 496 -//**Each HP0D is inspected and configured prior to shipping.**// 497 -))) 498 - 499 -((( 500 -//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**// 501 - 502 - 503 -))) 504 - 505 -== **7.12 Can use the frequency to a region where is no support?** == 506 - 507 - 508 -((( 509 -//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**// 510 -))) 511 - 512 -((( 513 513 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 514 514 515 - 516 -))) 517 517 518 -== **7.13 Can change the frequency of the HP0D Miner?** == 706 +1. 707 +11. Can change the frequency of the HP0D Miner? 519 519 520 - 521 521 //We do not recommend doing this, it may damage your device// 522 522 523 523 524 -= **8. OTA Version Info** = 525 525 526 -== **When does the OTA update happen?** == 527 527 528 528 529 - **//HP0Dwill check OTAupdateon a) Every Booting. b) Every Night. Below isthe OTA update version info//**715 +1. Supports 530 530 531 - ==**#2022/05/14** ==717 +//If you are experiencing issues and can’t solve, you can send mail to// 532 532 719 +[[//support@dragino.com//>>mailto:support@dragino.com]] 533 533 534 -1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA// 535 -1. //Add postinst after auto-update// 536 -1. //Add Miner version mark.// 537 -1. //Add fast sync if miner GAP is large// 721 +//With your question as detail as possible. We will reply and help you in the shortest.// 538 538 539 -= **9. Supports** = 540 540 541 -((( 542 -**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//** 543 -))) 544 544 545 -((( 546 -**//With your question as detailed as possible. We will reply and help you in the shortest.//** 547 547 548 - 549 -))) 726 +1. Order Info 550 550 551 - =**10. Order Info**=728 +**HP0D-XXX** 552 552 553 - (% style="color:#0000ff" %)**HP0D-XXX**730 +**XXX**: Frequency Band 554 554 555 -(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band 732 +* 868: For Bands: EU868,IN865 733 +* 915: For Bands: US915,AU915,AS923,KR920 556 556 557 -* **AS923**: LoRaWAN AS923 band 558 -* **AU915**: LoRaWAN AU915 band 559 -* **EU868**: LoRaWAN EU868 band 560 -* **KR920**: LoRaWAN KR920 band 561 -* **US915**: LoRaWAN US915 band 562 -* **IN865**: LoRaWAN IN865 band 735 +1. Manufacturer Info 563 563 564 -= **11. Manufacturer Info** = 565 - 566 -((( 567 567 **Shenzhen Dragino Technology Development co. LTD** 568 -))) 569 569 570 -((( 571 571 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 572 -))) 573 573 574 -((( 575 -Longcheng Street, LongGang District; Shenzhen 518116, China 741 +LongCheng Street, LongGang District ; Shenzhen 518116,China 576 576 577 577 578 - 579 -))) 744 +1. FCC Warning 580 580 581 -= 12. FCC Warning = 582 - 583 -((( 584 584 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 585 -))) 586 586 587 -((( 588 588 ~-~- Reorient or relocate the receiving antenna. 589 -))) 590 590 591 -((( 592 592 ~-~- Increase the separation between the equipment and receiver. 593 -))) 594 594 595 -((( 596 596 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 597 -))) 598 598 599 -((( 600 600 ~-~- Consult the dealer or an experienced radio/TV technician for help. 601 -))) 602 602 603 - (((756 + 604 604 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 605 -))) 606 606 607 - (((759 + 608 608 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 609 -)))
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