Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -1,1 +1,1 @@ 1 -HP0D Full Hotspot for Helium1 +HP0D - Author
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... ... @@ -1,58 +1,130 @@ 1 + 2 + 1 1 (% style="text-align:center" %) 2 -[[image:1651802206983-860.png||height="4 27" width="398"]]4 +[[image:1651802206983-860.png||height="645" width="602"]] 3 3 4 4 5 5 ((( 6 6 **HP0D Full Hotspot for Helium User Manual** 7 - 8 - 9 9 ))) 10 10 11 -**Table of Contents:** 12 12 12 + 13 + 14 + 13 13 {{toc/}} 14 14 15 15 16 -= **1. Introduction**=18 +==== 1. Introduction ==== 17 17 18 -== **1.1 What is HP0D**==20 +===== 1.1 What is HP0D ===== 19 19 20 20 ((( 23 +((( 24 +((( 21 21 The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges at low data rates. 22 22 ))) 27 +))) 28 +))) 23 23 24 24 ((( 25 -HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**. 31 +((( 32 +((( 33 +HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 26 26 ))) 35 +))) 36 +))) 27 27 28 28 ((( 29 -(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 39 +((( 40 +((( 41 +HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**. 30 30 ))) 43 +))) 44 +))) 31 31 32 32 ((( 47 +((( 48 +((( 49 +**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 50 +))) 51 +))) 52 +))) 53 + 54 +((( 55 +((( 56 +((( 33 33 HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network. 34 34 ))) 59 +))) 60 +))) 35 35 36 -== **1.2 Specifications** == 37 37 63 +===== 1.2 Specifications ===== 64 + 65 +((( 66 +((( 38 38 **~ Hardware System:** 68 +))) 69 +))) 70 + 71 +((( 72 +((( 39 39 Linux Part: 74 +))) 75 +))) 40 40 41 -* Raspberry Pi 4 77 +* ((( 78 +((( 79 +Raspberry Pi 4 80 +))) 81 +))) 42 42 83 +((( 84 +((( 43 43 **~ Interface:** 86 +))) 87 +))) 44 44 45 -* 10M/100M RJ45 Ports x 1 46 -* LoRaWAN Wireless 47 -* Power Input: 12V 2A, DC 89 +* ((( 90 +((( 91 +10M/100M RJ45 Ports x 1 92 +))) 93 +))) 94 +* ((( 95 +((( 96 +LoRaWAN Wireless 97 +))) 98 +))) 99 +* ((( 100 +((( 101 +Power Input: 12V 2A, DC 102 +))) 103 +))) 48 48 105 +((( 106 +((( 49 49 **~ Operating Condition:** 108 +))) 109 +))) 50 50 51 -* Work Temperature: -20 ~~ 65°C 52 -* Storage Temperature: -20 ~~ 65°C 53 -* Power Input: 12V 2A, DC 111 +* ((( 112 +((( 113 +Work Temperature: -20 ~~ 65°C 114 +))) 115 +))) 116 +* ((( 117 +((( 118 +Storage Temperature: -20 ~~ 65°C 119 +))) 120 +))) 121 +* ((( 122 +((( 123 +Power Input: 12V 2A, DC 124 +))) 125 +))) 54 54 55 -== **1.3 Features**==127 +===== 1.3 Features ===== 56 56 57 57 * Open-Source Linux system 58 58 * RPi4 with 2G /4G or 8G RAM ... ... @@ -69,156 +69,244 @@ 69 69 * Include prepaid $40 onboarding cost and $10 location cost. 70 70 * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]]. 71 71 72 -== **1.4 Label info and login name**==144 +===== 1.4 Label info and login name ===== 73 73 74 74 75 75 [[image:1651803959860-394.png||height="500" width="375"]] 76 76 77 -=== 78 -**1.4.1 Label information:** === 149 +((( 150 +((( 151 +**Label information:** 152 +))) 153 +))) 79 79 155 +((( 156 +((( 157 +**Device host name:** (% class="mark" %)dragino-xxxxxx 158 +))) 159 +))) 80 80 81 -**Device hostname:** (% class="mark" %)dragino-xxxxxx 161 +((( 162 +((( 82 82 **Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 83 -**Miner animal name**: xxx-xxx-xxx 84 -**Miner address**: 12xxxxxx 85 -**Eth MAC address**: A8: 40: 41: EF: FE: CD 86 -**Login**: root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%)) 87 -**SN**: device serial number. 164 +))) 165 +))) 88 88 167 +((( 168 +((( 169 +**Miner animal name**: xxx-xxx-xxx 170 +))) 171 +))) 89 89 90 -= **2. Quick Start & Onboarding** = 173 +((( 174 +((( 175 +**Miner address**: 112xxxxxx 176 +))) 177 +))) 91 91 92 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port. 179 +((( 180 +((( 181 +**Eth MAC address**: A8: 40: 41: EF: FE: CD 182 +))) 183 +))) 93 93 185 +((( 186 +((( 187 +**Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 188 +))) 189 +))) 94 94 95 -== **2.1 Connect HP0D Web UI** == 191 +((( 192 +((( 193 +**SN**: device serial number. 194 +))) 195 +))) 96 96 97 -=== **2.1.1 via HP0D’s Access Point** === 98 98 99 - Atthefirstbootof HP0D, it willauto-generateaWi-Finetwork198 +==== 2. Quick Start & Onboarding ==== 100 100 200 +((( 201 +((( 202 +The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port. 203 +))) 204 +))) 101 101 206 +(% class="wikigeneratedid" id="H-2" %) 207 +((( 208 + 209 +))) 210 + 211 +===== 2.1 Connect HP0D Web UI ===== 212 + 213 +====== 2.1.1 via HP0D’s Access Point. ====== 214 + 215 +((( 216 +((( 217 + At the first boot of HP0D, it will auto generate a Wi-Fi network 218 + 102 102 [[image:1651804327535-321.png||height="325" width="199"]] 220 +))) 221 +))) 103 103 223 +((( 224 +((( 225 + 226 +))) 227 +))) 104 104 229 +((( 230 +((( 105 105 (% class="box infomessage" %) 106 106 ((( 107 - called: **//HPD-dragino-xxxxxx//**233 + called : **//HPD-dragino-xxxxxx//** 108 108 ))) 235 +))) 236 +))) 109 109 238 +((( 239 +((( 110 110 (% class="box infomessage" %) 111 111 ((( 112 - with password: **//dragino+dragino//** 113 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 242 + with password: **//dragino+dragino//** 114 114 ))) 244 +))) 245 +))) 115 115 247 +((( 248 +((( 249 + You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 250 +))) 251 +))) 116 116 117 -[[image:1651804397792-591.png||height=" 386" width="733"]]253 +[[image:1651804397792-591.png||height="402" width="763"]] 118 118 119 119 120 -=== **2.1.2 Connect via HP0D hostname** === 121 121 122 - Connectthe HP0D Ethernet port to your router and HP0D will obtain an IP address.If your PC(Windows/Mac/Ubuntu) connectsto the same network with the HP0D, you can access the HP0D Web-UIvia HP0D’shostname.257 +====== 2.1.2 Connect via HP0D hostname ====== 123 123 124 - Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__ 259 +((( 260 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname. 261 +))) 125 125 263 +Like: __**//http:~/~/dragino-4ba54a//**__ 126 126 127 127 [[image:1651804629009-699.png]] 128 128 129 -=== **2.1.3 Connect via Ethernet Port** === 130 130 131 - //Connectthe HP0D Ethernet port to your router and HP0D will obtainan IP address from your router. In theouter’s managementportal, you should be able to find what IPaddress the routerhas assignedtothe HP0D.//268 +====== 2.1.3 Connect via Ethernet Port ====== 132 132 270 +((( 271 +((( 272 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the 273 +))) 274 +))) 133 133 134 -//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**// 276 +((( 277 +((( 278 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 279 +))) 280 +))) 135 135 282 +((( 283 + 284 +))) 136 136 286 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI 287 + 288 + or SSH access of HP0D. 289 + 290 +(% style="text-align:center" %) 137 137 [[image:1651804782523-623.png]] 138 138 139 139 140 -== **2.2 Generate QR Code** == 141 141 295 +===== 2.2 Generate QR Code ===== 142 142 143 143 ((( 144 - //Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//298 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 145 145 ))) 146 146 147 147 ((( 148 -//Note: After onboarding, this wallet will become the owner of this hotspot.// 149 - 150 - 302 + Note: After onboarding, this wallet will become owner of this hotspot. 151 151 ))) 152 152 305 +(% style="text-align:center" %) 153 153 [[image:image-20220506140312-1.png||height="435" width="438"]] 154 154 155 155 156 -== **2.3 Onboarding Hotspot**==309 +===== 2.3 Onboarding Hotspot ===== 157 157 158 - 159 159 ((( 160 - //**1.**Download the Helium Hotspot APP from the Apple or Google Play store.//312 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store. 161 161 ))) 162 162 163 163 ((( 164 -**//Note: the APP version needs to be greater than 3.11.//** 316 + Note: the APP version need to be greater than 3.11. 317 +))) 165 165 319 +((( 166 166 167 167 ))) 168 168 169 169 ((( 170 -//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’// 324 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose 325 +))) 171 171 172 - 327 +((( 328 + the ‘DRAGINO Miner HP0D’ 173 173 ))) 174 174 175 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 331 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 176 176 333 + 3. Scan the QR Code you generated in the previous step. 177 177 178 -//**3. **Scan the QR Code you generated in the previous step.// 179 - 335 +(% style="text-align:center" %) 180 180 [[image:1651828211026-220.png||height="405" width="191"]] 181 181 338 + 4. Onboarding your device 182 182 183 -((( 184 -//**4. **Onboarding your device// 185 -))) 340 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of 186 186 187 -((( 188 -Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue. 342 + mobile to onboarding server might have issue. 189 189 190 - 191 -))) 344 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]] 192 192 193 -[[image: image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]346 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]] 194 194 195 - [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %) 196 196 349 +5. Check onboarding status 197 197 198 - **5.**//Checkonboardingstatus where you can check from mobile~://351 + You can check from mobile: 199 199 200 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] (% style="display:none" %)353 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] 201 201 355 + You can also see the hotspot status in below link: 202 202 203 - //Youcanalsoseethetatusin the below link~://357 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 204 204 205 - //https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//359 + Example: 206 206 207 - //Example~://361 + Green Synced means hotspot works normal. 208 208 209 - 210 -**//Green Synced means hotspot works normally.//** 211 - 363 +(% style="text-align:center" %) 212 212 [[image:1651828427715-679.png||height="374" width="635"]] 213 213 214 214 215 -== **2.4 Set the Port Forwarding**==367 +===== 2.4 Set the Port Forwarding ===== 216 216 369 +((( 370 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times 371 +))) 217 217 218 218 ((( 219 - //HeliumHotspotsmaynot workiftheHotspot is behind a firewall or uses an incompatible NAT type.Other times it maybe because of a router configuration or the internet is offline. This article aims to help resolve any issuesyou may have.//374 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues 220 220 ))) 221 221 377 +((( 378 + you may have. 379 +))) 380 + 381 +(% style="text-align:center" %) 222 222 [[image:1651828514449-658.png]] 223 223 224 224 ((( ... ... @@ -226,51 +226,51 @@ 226 226 ))) 227 227 228 228 ((( 229 -Note: Please refer to more detailed Settings 389 + Note: Please refer to more detailed Settings 230 230 ))) 231 231 232 232 ((( 233 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 393 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 234 234 ))) 235 235 236 236 ((( 237 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 238 - 239 - 397 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 240 240 ))) 241 241 242 -= **3. Check the configuration of HP0D** = 243 243 244 -== **3.1LoRa frequencyconfiguration**==401 +==== 3. Check the configuration of HP0D ==== 245 245 403 +===== 3.1 LoRa frequency configuration ===== 246 246 405 +(% style="text-align:center" %) 247 247 [[image:1651828687205-178.png||height="323" width="657"]] 248 248 249 249 250 -== **3.2 Check the LoRaWAN Server Address** == 251 251 410 +===== 3.2 Check the LoRaWAN serveraddress ===== 252 252 412 + 413 +(% style="text-align:center" %) 253 253 [[image:1651828703680-156.png||height="349" width="672"]] 254 254 255 255 256 -== **3.3 Check Miner configuration**==417 +===== 3.3 Check Miner configuration ===== 257 257 258 - 419 +(% style="text-align:center" %) 259 259 [[image:image-20220506181408-1.png||height="451" width="513"]] 260 260 261 -((( 262 -//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**// 422 +**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid** 263 263 264 - 265 -))) 424 +**~ button of Update, and then wait 10mins to check here,** 266 266 267 -= **4. Installation of Antenna** = 268 268 427 +==== 4. Installation of Antenna ==== 269 269 270 270 ((( 271 - //HP0D usesFiber Glass Antenna.//430 + HP0D use Fiber Glass Antenna. 272 272 ))) 273 273 433 +(% style="text-align:center" %) 274 274 [[image:1651832158606-882.png]] 275 275 276 276 ((( ... ... @@ -278,336 +278,282 @@ 278 278 ))) 279 279 280 280 ((( 281 - //Theuser needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://441 + 282 282 ))) 283 283 284 284 ((( 285 -[[image:1651832205608-998.png||height="349" width="198"]] 445 + User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector 446 +))) 286 286 287 - 448 +((( 449 + to antenna and install as below: 288 288 ))) 289 289 290 -= **5. SSH Access for Linux console** = 452 +((( 453 +(% style="text-align:center" %) 454 +[[image:1651832205608-998.png||height="349" width="198"]] 455 +))) 291 291 457 +==== 5. SSH Access for Linux console ==== 292 292 293 293 ((( 294 - **//IP address: IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))//**460 + IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 295 295 ))) 296 296 297 297 ((( 298 - //Port://464 + Port: 22 299 299 ))) 300 300 301 301 ((( 302 - //User Name:(% style="color:green" %)**root**//468 + User Name: **root** 303 303 ))) 304 304 305 305 ((( 306 -//Password: (% style="color:green" %)**Randomly generated (found on device’s label)**// 472 + Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 473 +))) 307 307 475 +((( 308 308 309 309 ))) 310 310 311 311 ((( 312 -//After logging in, you will be in the Linux console and can enter commands as shown below.// 313 - 314 - 480 + After logging in, you will be in the Linux console and can enter commands as shown below. 315 315 ))) 316 316 317 -[[image:1651832284160-991.png||height="171" width="729"]] 483 +(% style="text-align:center" %) 484 +[[image:1651832284160-991.png]] 318 318 319 319 320 -= **6. How to change the Wireless function of HP0D** = 487 +==== **6. How to change the Wireless function of HP0D** ==== 321 321 322 -//The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.//489 + // The wireless function is configured as AP by default and the web page does not support configuration, // 323 323 491 +// if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.// 324 324 325 -== **6.1 Access the Linux console.** == 493 +===== **6.1 Access the Linux console.** ===== 326 326 327 - //Follow the previous step of Step 5.//495 + Follow the previous step of Step 5. 328 328 329 329 330 -== **6.2 Install the package of network-manager**==498 +===== 6.2 Install the package of network-manager. ===== 331 331 500 + Run commands: 332 332 333 -//Run commands~:// 334 - 335 335 (% class="box infomessage" %) 336 336 ((( 337 - apt update 338 - apt install network-manager 504 + apt update 505 + apt install network-manager 339 339 ))) 340 340 341 -[[image:image-20220507140730-1.png ||height="402" width="728"]]508 +[[image:image-20220507140730-1.png]] 342 342 343 343 344 -== **6.3 Reboot the device** == 345 345 512 +===== 6.3 Reboot the device. ===== 346 346 347 - //Run command~://514 + Run command: 348 348 349 349 (% class="box infomessage" %) 350 350 ((( 351 - reboot 518 + reboot 352 352 ))) 353 353 354 354 [[image:image-20220507140814-2.png]] 355 355 523 +===== 6.4 Check the wireless type ===== 356 356 357 - ==**6.4Checkthewirelesstype** ==525 + Run command: 358 358 359 - 360 -//Run command~:// 361 - 362 362 (% class="box infomessage" %) 363 363 ((( 364 - iw dev 529 + iw dev 365 365 ))) 366 366 367 367 [[image:image-20220507140941-3.png]] 368 368 534 +===== 6.5 Connect the WiFi. ===== 369 369 370 - ==**6.5ConnecttheWiFi**==536 + Run command: 371 371 372 - 373 -//Run command~:// 374 - 375 375 (% class="box infomessage" %) 376 376 ((( 377 - nmtui 540 + nmtui 378 378 ))) 379 379 380 380 [[image:image-20220507140953-4.png]] 381 381 382 382 383 -= **7. Trouble Shootings** = 384 384 385 -== **7.1How to get a walletaddress?**==547 +==== 7. Trouble Shootings ==== 386 386 549 +===== 7.1 How to get a wallet address? ===== 387 387 388 - **//Download the helium Hotspots APP on the Apple or Google Play store to generateyour own wallet.//**551 +// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 389 389 390 390 391 -== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner**==554 +===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ===== 392 392 393 - 394 394 ((( 395 - //Userscan logo the HP0D, able to access other Web Pages exceptfor theminer page.//557 + User can login the HP0D, able to access other Web Pages except miner page 396 396 ))) 397 397 398 398 ((( 399 -//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.// 400 - 401 - 561 + If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 402 402 ))) 403 403 404 -== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** == 405 405 565 +===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout ===== 406 406 567 +(% style="text-align:center" %) 407 407 [[image:image-20220506182042-2.png||height="250" width="516"]] 408 408 570 +(% style="text-align:center" %) 409 409 [[image:1651832455372-647.png||height="224" width="520"]] 410 410 411 411 412 - **//HP0D is establishingaconnection totheHelium server andisnot finished. And you might see above.//**574 + HP0D is establish connection to Helium server and not finished. And you might see above. 413 413 414 - **//It might relate to the network whichmightbeup to 10mins.//**576 + It might relate to the network where might up to 10mins 415 415 416 416 417 -== **7.4 Onboarding – Bad Gateway**==579 +===== 7.4 Onboarding – Bad Gaterway ===== 418 418 419 - 581 +(% style="text-align:center" %) 420 420 [[image:1651832583790-633.png]] 421 421 584 + This is caused by the process leads too long which just need to refresh the page. 422 422 423 -//**This is caused by the process leading too long which just needs to refresh the page.**// 424 424 587 +7.5 Onboarding ~-~- Why did QR Code generate is aways fail? 425 425 426 -== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** == 427 - 428 - 589 +(% style="text-align:center" %) 429 429 [[image:image-20220506182424-3.png]] 430 430 592 + This may be related to the current block height, if the device is synchronizing to the latest height or if the 431 431 432 -((( 433 -//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**// 594 + device block height is much lower than the current height as the above picture like '1 1', the QR code 434 434 435 - 436 -))) 596 + generation may fail. 437 437 438 -== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** == 439 439 599 +===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ===== 600 + 601 +(% style="text-align:center" %) 440 440 [[image:1651832742262-209.png||height="297" width="365"]] 441 441 604 + Please ensure that you enter the correct wallet address and that your network is up and running, the user can 442 442 443 -((( 444 -//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**// 606 + click the button of ‘Clean’ to re-generate the QR Code. 445 445 446 - 447 -))) 448 448 449 -== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code**==609 +===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== 450 450 451 - 611 +(% style="text-align:center" %) 452 452 [[image:1651832811038-780.png||height="462" width="216"]] 453 453 614 + If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, 454 454 455 -((( 456 -//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**// 616 + please contact us to help you solve. 457 457 458 - 459 -))) 460 460 461 -== 7.8 Onboarding – MAC address is being refreshed after scan ningtheQR Code ==619 +===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 462 462 621 +// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the 463 463 464 -((( 465 -//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**// 623 + public key/ wallet address to onboarding server. Server will return the match MAC address 466 466 467 - 468 -))) 625 + for this hotspot. 469 469 470 -((( 471 -//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**// 472 -))) 473 473 628 + If you don’t see MAC address, make sure your mobile has good internet connection. 629 + 630 +(% style="text-align:center" %) 474 474 [[image:1651832880009-473.png]] 475 475 476 476 477 -== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**//==634 +===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ===== 478 478 636 + This is caused by the server connection delay, which does not affect the normal use. 479 479 480 -**//This is caused by the server connection delay, which does not affect the regular use.//** 481 481 639 +(% style="text-align:center" %) 482 482 [[image:1651832959907-357.png]] 483 483 642 +===== 7.10 Mobile APP crash after scan the QR Code? ===== 484 484 485 -== **7.10 Mobile APP crash after scanning the QR Code?** == 644 +* Make sure you have input the correct Wallet address to generate QR Code. 645 +* Make sure your mobile app uses the same wallet address as the one to generate QR Code. 646 +* Make sure your mobile app’s relevant permission are enabled. 647 +* Known: The Android 11 version may cause this kind of issue. 486 486 649 +1. 650 +11. Why the frequency/region is not the same what I purchased? 487 487 488 -* //**Make sure you have input the correct Wallet address to generate QR Code.**// 489 -* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**// 490 -* //**Make sure your mobile app’s relevant permission is enabled.**// 491 -* //**Known: The Android 11 version may cause this kind of issue.**// 652 +//Each HP0D is inspected and configured prior to shipping.// 492 492 654 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.// 493 493 494 -== **7.11 Why the frequency/region is not the same as what I purchased?** == 495 495 657 +1. 658 +11. Can use the frequency to a region where is not support? 496 496 497 -((( 498 -//**Each HP0D is inspected and configured prior to shipping.**// 499 -))) 660 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// 500 500 501 -((( 502 -//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**// 503 - 504 - 505 -))) 506 - 507 -== **7.12 Can use the frequency to a region where is no support?** == 508 - 509 - 510 -((( 511 -//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**// 512 -))) 513 - 514 -((( 515 515 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 516 516 517 - 518 -))) 519 519 520 -== **7.13 Can change the frequency of the HP0D Miner?** == 665 +1. 666 +11. Can change the frequency of the HP0D Miner? 521 521 522 - 523 523 //We do not recommend doing this, it may damage your device// 524 524 525 525 526 -= **8. OTA Version Info** = 527 527 528 -== **When does the OTA update happen?** == 529 529 530 530 531 - **//HP0Dwill check OTAupdateon a) Every Booting. b) Every Night. Below isthe OTA update version info//**674 +1. Supports 532 532 533 - ==**#2022/05/14** ==676 +//If you are experiencing issues and can’t solve, you can send mail to// 534 534 678 +[[//support@dragino.com//>>mailto:support@dragino.com]] 535 535 536 -1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA// 537 -1. //Add postinst after auto-update// 538 -1. //Add Miner version mark.// 539 -1. //Add fast sync if miner GAP is large// 680 +//With your question as detail as possible. We will reply and help you in the shortest.// 540 540 541 541 542 -= **9. Supports** = 543 543 544 -((( 545 -**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//** 546 -))) 547 547 548 -((( 549 -**//With your question as detailed as possible. We will reply and help you in the shortest.//** 685 +1. Order Info 550 550 551 - 552 -))) 687 +**HP0D-XXX** 553 553 554 - =**10.Order Info**=689 +**XXX**: Frequency Band 555 555 556 -(% style="color:#0000ff" %)**HP0D-XXX** 691 +* 868: For Bands: EU868,IN865 692 +* 915: For Bands: US915,AU915,AS923,KR920 557 557 558 - (%style="color:#0000ff" %)**XXX**(% style="color:black" %): FrequencyBand694 +1. Manufacturer Info 559 559 560 -* **AS923**: LoRaWAN AS923 band 561 -* **AU915**: LoRaWAN AU915 band 562 -* **EU868**: LoRaWAN EU868 band 563 -* **KR920**: LoRaWAN KR920 band 564 -* **US915**: LoRaWAN US915 band 565 -* **IN865**: LoRaWAN IN865 band 566 - 567 - 568 -= **11. Manufacturer Info** = 569 - 570 -((( 571 571 **Shenzhen Dragino Technology Development co. LTD** 572 -))) 573 573 574 -((( 575 575 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 576 -))) 577 577 578 -((( 579 -Longcheng Street, LongGang District; Shenzhen 518116, China 700 +LongCheng Street, LongGang District ; Shenzhen 518116,China 580 580 581 581 582 - 583 -))) 703 +1. FCC Warning 584 584 585 -= 12. FCC Warning = 586 - 587 -((( 588 588 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 589 -))) 590 590 591 -((( 592 592 ~-~- Reorient or relocate the receiving antenna. 593 -))) 594 594 595 -((( 596 596 ~-~- Increase the separation between the equipment and receiver. 597 -))) 598 598 599 -((( 600 600 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 601 -))) 602 602 603 -((( 604 604 ~-~- Consult the dealer or an experienced radio/TV technician for help. 605 -))) 606 606 607 - (((715 + 608 608 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 609 -))) 610 610 611 - (((718 + 612 612 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 613 -)))