Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
From version 74.3
edited by Xiaoling
on 2022/05/14 14:49
on 2022/05/14 14:49
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To version 65.2
edited by Edwin Chen
on 2022/05/07 10:23
on 2022/05/07 10:23
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Summary
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... ... @@ -1,1 +1,1 @@ 1 -HP0D Full Hotspot for Helium1 +HP0D - Author
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... ... @@ -1,1 +1,1 @@ 1 -XWiki. Xiaoling1 +XWiki.Edwin - Content
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... ... @@ -11,49 +11,186 @@ 11 11 12 12 13 13 14 + 14 14 {{toc/}} 15 15 16 16 17 -= 1. Introduction = 18 +==== 1. Introduction ==== 18 18 19 -== 1.1 What is HP0D == 20 +===== 1.1 What is HP0D ===== 20 20 21 21 ((( 22 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges at low data rates. 23 +((( 24 +((( 25 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, 23 23 ))) 27 +))) 24 24 25 25 ((( 26 -HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**. 30 +((( 31 + Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges 27 27 ))) 33 +))) 28 28 29 29 ((( 30 -**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 36 +((( 37 + at low data rates. 31 31 ))) 39 +))) 40 +))) 32 32 33 33 ((( 34 -HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network. 43 +((( 44 +((( 45 + 35 35 ))) 47 +))) 48 +))) 36 36 37 -== 1.2 Specifications == 50 +((( 51 +((( 52 +((( 53 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in 54 +))) 55 +))) 38 38 57 +((( 58 +((( 59 + ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech 60 +))) 61 +))) 62 + 63 +((( 64 +((( 65 + packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 66 +))) 67 +))) 68 + 69 +((( 70 +((( 71 + HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining** 72 +))) 73 +))) 74 +))) 75 + 76 +((( 77 +((( 78 +((( 79 +**~ and connects max 2 x LoRaWAN servers at the same time**. 80 +))) 81 +))) 82 +))) 83 + 84 +((( 85 +((( 86 +((( 87 + 88 +))) 89 +))) 90 +))) 91 + 92 +((( 93 +((( 94 +((( 95 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use 96 +))) 97 +))) 98 + 99 +((( 100 +((( 101 + for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 102 +))) 103 +))) 104 +))) 105 + 106 +((( 107 +((( 108 +((( 109 + 110 +))) 111 +))) 112 +))) 113 + 114 +((( 115 +((( 116 +((( 117 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also 118 +))) 119 +))) 120 + 121 +((( 122 +((( 123 + customize the frequency bands to use in their own LoRaWAN network. 124 +))) 125 +))) 126 +))) 127 + 128 + 129 +===== 1.2 Specifications ===== 130 + 131 +((( 132 +((( 39 39 **~ Hardware System:** 134 +))) 135 +))) 136 + 137 +((( 138 +((( 40 40 Linux Part: 140 +))) 141 +))) 41 41 42 -* Raspberry Pi 4 143 +* ((( 144 +((( 145 +Raspberry Pi 4 146 +))) 147 +))) 43 43 149 +((( 150 +((( 44 44 **~ Interface:** 152 +))) 153 +))) 45 45 46 -* 10M/100M RJ45 Ports x 1 47 -* LoRaWAN Wireless 48 -* Power Input: 12V 2A, DC 155 +* ((( 156 +((( 157 +10M/100M RJ45 Ports x 1 158 +))) 159 +))) 160 +* ((( 161 +((( 162 +LoRaWAN Wireless 163 +))) 164 +))) 165 +* ((( 166 +((( 167 +Power Input: 12V 2A, DC 168 +))) 169 +))) 49 49 171 +((( 172 +((( 50 50 **~ Operating Condition:** 174 +))) 175 +))) 51 51 52 -* Work Temperature: -20 ~~ 65°C 53 -* Storage Temperature: -20 ~~ 65°C 54 -* Power Input: 12V 2A, DC 177 +* ((( 178 +((( 179 +Work Temperature: -20 ~~ 65°C 180 +))) 181 +))) 182 +* ((( 183 +((( 184 +Storage Temperature: -20 ~~ 65°C 185 +))) 186 +))) 187 +* ((( 188 +((( 189 +Power Input: 12V 2A, DC 190 +))) 191 +))) 55 55 56 -== 1.3 Features == 193 +===== 1.3 Features ===== 57 57 58 58 * Open-Source Linux system 59 59 * RPi4 with 2G /4G or 8G RAM ... ... @@ -70,165 +70,230 @@ 70 70 * Include prepaid $40 onboarding cost and $10 location cost. 71 71 * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]]. 72 72 73 -== 1.4 Label info and login name == 210 +===== 1.4 Label info and login name ===== 74 74 212 + 75 75 [[image:1651803959860-394.png||height="500" width="375"]] 76 -**Label information:** 77 -**Device host name:** (% class="mark" %)dragino-xxxxxx 78 -**Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 79 -**Miner animal name**: xxx-xxx-xxx 80 -**Miner address**: 112xxxxxx 81 -**Eth MAC address**: A8: 40: 41: EF: FE: CD 82 -**Login**: root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%)) 83 -**SN**: device serial number. 84 84 85 -= 2. Quick Start & Onboarding = 86 86 87 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port. 88 88 89 -== 2.1 Connect HP0D Web UI == 217 +((( 218 +((( 219 +**~ Label information:** 220 +))) 221 +))) 90 90 91 -=== 2.1.1 via HP0D’s Access Point === 223 +((( 224 +((( 225 + 226 +))) 227 +))) 92 92 93 -At the first boot of HP0D, it will auto generate a Wi-Fi network 229 +((( 230 +((( 231 +**~ Device host name:** (% class="mark" %)dragino-xxxxxx 232 +))) 233 +))) 94 94 95 -[[image:1651804327535-321.png||height="325" width="199"]] 235 +((( 236 +((( 237 +**~ Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 238 +))) 239 +))) 96 96 97 -(% class="box infomessage" %) 98 - called : **//HPD-dragino-xxxxxx//** 241 +((( 242 +((( 243 +**~ Miner animal name**: xxx-xxx-xxx 244 +))) 245 +))) 99 99 100 -(% class="box infomessage" %) 101 - with password: **//dragino+dragino//** 102 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 247 +((( 248 +((( 249 +**~ Miner address**: 112xxxxxx 250 +))) 251 +))) 103 103 104 -[[image:1651804397792-591.png||height="386" width="733"]] 253 +((( 254 +((( 255 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD 256 +))) 257 +))) 105 105 259 +((( 260 +((( 261 +**~ Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 262 +))) 263 +))) 106 106 107 -=== 2.1.2 Connect via HP0D hostname === 265 +((( 266 +((( 267 +**~ SN**: device serial number. 268 +))) 269 +))) 108 108 109 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname. 110 110 111 - Like:__**//http:~/~/dragino-4ba54a//**__272 +==== 2. Quick Start & Onboarding ==== 112 112 113 -[[image:1651804629009-699.png]] 274 +((( 275 +((( 276 + The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after 277 +))) 114 114 115 -=== 2.1.3 Connect via Ethernet Port === 116 - 117 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 118 -If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D. 119 -[[image:1651804782523-623.png]] 120 - 121 -== 2.2 Generate QR Code == 122 - 123 123 ((( 124 - Goto**Miner**~-~-> **QR Generate**,inputyourHeliumWalletAddress, andclickGenerate.280 + connecting to its Wi-Fi network, or via its WAN Ethernet port. 125 125 ))) 282 +))) 126 126 284 +(% class="wikigeneratedid" id="H-2" %) 127 127 ((( 128 - Note:After onboarding, this wallet will become owner of this hotspot.286 + 129 129 ))) 130 130 131 - [[image:image-20220506140312-1.png||height="435"width="438"]]289 +===== 2.1 Connect HP0D Web UI ===== 132 132 291 +====== 2.1.1 via HP0D’s Access Point. ====== 133 133 134 -== 2.3 Onboarding Hotspot == 293 +((( 294 +((( 295 + At the first boot of HP0D, it will auto generate a Wi-Fi network 135 135 297 +[[image:1651804327535-321.png||height="325" width="199"]] 298 +))) 299 +))) 300 + 136 136 ((( 137 -~1. Download the Helium Hotspot APP from the Apple or Google Play store. 302 +((( 303 + 138 138 ))) 305 +))) 139 139 140 140 ((( 141 -Note: the APP version need to be greater than 3.11. 308 +((( 309 +(% class="box infomessage" %) 310 +((( 311 + called : **//HPD-dragino-xxxxxx//** 142 142 ))) 313 +))) 314 +))) 143 143 144 144 ((( 145 -2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’ 317 +((( 318 +(% class="box infomessage" %) 319 +((( 320 + with password: **//dragino+dragino//** 146 146 ))) 322 +))) 323 +))) 147 147 148 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 325 +((( 326 +((( 327 + 328 +))) 329 +))) 149 149 150 -3. Scan the QR Code you generated in the previous step. 331 +((( 332 +((( 333 + 334 +))) 335 +))) 151 151 152 -[[image:1651828211026-220.png||height="405" width="191"]] 337 +((( 338 +((( 339 + You can use a PC to connect to this Wi-Fi network. The PC will 340 +))) 341 +))) 153 153 154 154 ((( 155 -4. Onboarding your device 344 +((( 345 + get an IP address 10.130.1.xxx and the HP0D has the default 156 156 ))) 347 +))) 157 157 158 158 ((( 159 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 350 +((( 351 + IP 10.130.1.1 160 160 ))) 353 +))) 161 161 162 -[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] 163 163 164 - [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %) 165 165 166 -5. Check onboarding status 357 +(% style="text-align:center" %) 358 +[[image:1651804397792-591.png||height="402" width="763"]] 167 167 168 -You can check from mobile: 169 169 170 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %) 171 171 172 - Youcan alsoseethe hotspotstatus inbelowlink:362 +====== 2.1.2 Connect via HP0D hostname ====== 173 173 174 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 364 +((( 365 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your 366 +))) 175 175 176 -Example: 368 +((( 369 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D 370 +))) 177 177 178 -Green Synced means hotspot works normal. 372 +((( 373 + Web-UI via HP0D’s hostname. 374 +))) 179 179 180 -[[image:1651828427715-679.png||height="374" width="635"]] 181 181 377 + Like: __**//http:~/~/dragino-4ba54a//**__ 182 182 183 -== 2.4 Set the Port Forwarding == 184 184 185 -((( 186 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have. 187 -))) 380 +(% style="text-align:center" %) 381 +[[image:1651804629009-699.png]] 188 188 189 -[[image:1651828514449-658.png]] 190 190 191 -((( 192 - 193 -))) 384 +====== 2.1.3 Connect via Ethernet Port ====== 194 194 195 195 ((( 196 -Note: Please refer to more detailed Settings 387 +((( 388 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the 197 197 ))) 390 +))) 198 198 199 199 ((( 200 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 393 +((( 394 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 201 201 ))) 396 +))) 202 202 203 203 ((( 204 - [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]399 + 205 205 ))) 206 206 207 - =3.ChecktheconfigurationofHP0D=402 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI 208 208 209 - ==3.1LoRafrequencyconfiguration==404 + or SSH access of HP0D. 210 210 211 -[[image:1651828687205-178.png||height="323" width="657"]] 406 +(% style="text-align:center" %) 407 +[[image:1651804782523-623.png]] 212 212 213 -== 3.2 Check the LoRaWAN serveraddress == 214 214 215 -[[image:1651828703680-156.png||height="349" width="672"]] 216 216 217 -== 3.3Check Minerconfiguration==411 +===== 2.2 Generate QR Code ===== 218 218 219 -[[image:image-20220506181408-1.png||height="451" width="513"]] 413 +((( 414 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 415 +))) 220 220 221 221 ((( 222 - **Note:ChecktheRegionndHeight, the default height isgreaterthan1,if it is 1 please Clicktheidbutton ofUpdate, and then wait 10mins tocheck here.**418 + Note: After onboarding, this wallet will become owner of this hotspot. 223 223 ))) 224 224 225 -= 4. Installation of Antenna = 421 +(% style="text-align:center" %) 422 +[[image:image-20220506140312-1.png||height="435" width="438"]] 226 226 424 + 425 +===== 2.3 Onboarding Hotspot ===== 426 + 227 227 ((( 228 - HP0D useFiber GlassAntenna.428 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store. 229 229 ))) 230 230 231 -[[image:1651832158606-882.png]] 431 +((( 432 + Note: the APP version need to be greater than 3.11. 433 +))) 232 232 233 233 ((( 234 234 ... ... @@ -235,165 +235,267 @@ 235 235 ))) 236 236 237 237 ((( 238 - Userneed toconnectantennacable’sSMAconnectorto theHP03andconnectN-Type connectorto antennaandinstallasbelow:440 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose 239 239 ))) 240 240 241 241 ((( 242 - [[image:1651832205608-998.png||height="349"width="198"]]444 + the ‘DRAGINO Miner HP0D’ 243 243 ))) 244 244 245 - =5.SSHAccessforLinux console =447 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 246 246 449 + 3. Scan the QR Code you generated in the previous step. 450 + 451 +(% style="text-align:center" %) 452 +[[image:1651828211026-220.png||height="405" width="191"]] 453 + 454 + 4. Onboarding your device 455 + 456 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of 457 + 458 + mobile to onboarding server might have issue. 459 + 460 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]] 461 + 462 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]] 463 + 464 + 465 +5. Check onboarding status 466 + 467 + You can check from mobile: 468 + 469 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] 470 + 471 + You can also see the hotspot status in below link: 472 + 473 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 474 + 475 + Example: 476 + 477 + Green Synced means hotspot works normal. 478 + 479 +(% style="text-align:center" %) 480 +[[image:1651828427715-679.png||height="374" width="635"]] 481 + 482 + 483 +===== 2.4 Set the Port Forwarding ===== 484 + 247 247 ((( 248 - IPaddress:IP address ofHP0Dor hostname ofHP0D (Such asdragino-63920a)486 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times 249 249 ))) 250 250 251 251 ((( 252 - Port:22490 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues 253 253 ))) 254 254 255 255 ((( 256 - UserName:**root**494 + you may have. 257 257 ))) 258 258 497 +(% style="text-align:center" %) 498 +[[image:1651828514449-658.png]] 499 + 259 259 ((( 260 - Password:**Randomly generated ((% class="mark" %)found on device’s label(%%) )**501 + 261 261 ))) 262 262 263 263 ((( 264 - Afterloggingin,you will be intheLinux consolendcanentercommandsas shownbelow.505 + Note: Please refer to more detailed Settings 265 265 ))) 266 266 267 -[[image:1651832284160-991.png||height="171" width="729"]] 508 +((( 509 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 510 +))) 268 268 269 -= **6. How to change the Wireless function of HP0D** = 512 +((( 513 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 514 +))) 270 270 271 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL. 272 272 273 -== **6.1AccesstheLinux console.**==517 +==== 3. Check the configuration of HP0D ==== 274 274 275 - Followtheprevious stepofStep5.519 +===== 3.1 LoRa frequency configuration ===== 276 276 277 -== 6.2 Install the package of network-manager == 521 +(% style="text-align:center" %) 522 +[[image:1651828687205-178.png||height="323" width="657"]] 278 278 279 -Run commands: 280 280 281 -(% class="box infomessage" %) 525 + 526 +===== 3.2 Check the LoRaWAN serveraddress ===== 527 + 528 + 529 +(% style="text-align:center" %) 530 +[[image:1651828703680-156.png||height="349" width="672"]] 531 + 532 + 533 +===== 3.3 Check Miner configuration ===== 534 + 535 +(% style="text-align:center" %) 536 +[[image:image-20220506181408-1.png||height="451" width="513"]] 537 + 538 +**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid** 539 + 540 +**~ button of Update, and then wait 10mins to check here,** 541 + 542 + 543 +==== 4. Installation of Antenna ==== 544 + 282 282 ((( 283 - apt update 284 - apt install network-manager 546 + HP0D use Fiber Glass Antenna. 285 285 ))) 286 286 287 -[[image:image-20220507140730-1.png||height="402" width="728"]] 549 +(% style="text-align:center" %) 550 +[[image:1651832158606-882.png]] 288 288 289 -== 6.3 Reboot the device == 552 +((( 553 + 554 +))) 290 290 291 -Run command: 556 +((( 557 + 558 +))) 292 292 293 -(% class="box infomessage" %) 294 294 ((( 295 - 561 + User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector 296 296 ))) 297 297 298 -[[image:image-20220507140814-2.png]] 564 +((( 565 + to antenna and install as below: 566 +))) 299 299 300 -== 6.4 Check the wireless type == 568 +((( 569 +(% style="text-align:center" %) 570 +[[image:1651832205608-998.png||height="349" width="198"]] 571 +))) 301 301 302 - Run command:573 +==== 5. SSH Access for Linux console ==== 303 303 304 -(% class="box infomessage" %) 305 305 ((( 306 - iwdev576 + IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 307 307 ))) 308 308 309 -[[image:image-20220507140941-3.png]] 579 +((( 580 + Port: 22 581 +))) 310 310 311 -== 6.5 Connect the WiFi == 583 +((( 584 + User Name: **root** 585 +))) 312 312 313 -Run command: 587 +((( 588 + Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 589 +))) 314 314 315 -(% class="box infomessage" %) 316 316 ((( 317 - nmtui592 + 318 318 ))) 319 319 320 -[[image:image-20220507140953-4.png]] 595 +((( 596 + After logging in, you will be in the Linux console and can enter commands as shown below. 597 +))) 321 321 322 -= 7. Trouble Shootings = 599 +(% style="text-align:center" %) 600 +[[image:1651832284160-991.png]] 323 323 324 -== 7.1 How to get a wallet address? == 325 325 326 -Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 327 327 328 -== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner == 329 329 605 +==== 6. Trouble Shootings ==== 606 + 607 +===== 6.1 How to get a wallet address? ===== 608 + 609 +// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 610 + 611 + 612 +===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ===== 613 + 330 330 ((( 331 -User can login the HP0D, able to access other Web Pages except miner page .615 + User can login the HP0D, able to access other Web Pages except miner page 332 332 ))) 333 333 334 334 ((( 335 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 619 + If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 336 336 ))) 337 337 338 -== 7.3 Onboarding ~-~- Some parameters in miner page show timeout == 339 339 623 +===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout ===== 624 + 625 +(% style="text-align:center" %) 340 340 [[image:image-20220506182042-2.png||height="250" width="516"]] 341 341 628 +(% style="text-align:center" %) 342 342 [[image:1651832455372-647.png||height="224" width="520"]] 343 343 344 -HP0D is establish connection to Helium server and not finished. And you might see above. 345 345 346 - Itmightrelateto thenetworkwheremightupto10mins.632 + HP0D is establish connection to Helium server and not finished. And you might see above. 347 347 348 - ==7.4Onboarding– BadGaterway==634 + It might relate to the network where might up to 10mins 349 349 636 + 637 +===== 6.4 Onboarding – Bad Gaterway ===== 638 + 639 +(% style="text-align:center" %) 350 350 [[image:1651832583790-633.png]] 351 351 352 -This is caused by the process leads too long which just need to refresh the page. 642 + This is caused by the process leads too long which just need to refresh the page. 353 353 354 -== 7.5 Onboarding ~-~- Why did QR Code generate is aways fail? == 355 355 645 +6.5 Onboarding ~-~- Why did QR Code generate is aways fail? 646 + 647 +(% style="text-align:center" %) 356 356 [[image:image-20220506182424-3.png]] 357 357 358 -((( 359 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail. 360 -))) 650 + This may be related to the current block height, if the device is synchronizing to the latest height or if the 361 361 362 - ==7.6Onboarding~-~-WhyistheQR Codenotquite thesame as themanual?==652 + device block height is much lower than the current height as the above picture like '1 1', the QR code 363 363 654 + generation may fail. 655 + 656 + 657 +===== 6.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ===== 658 + 659 +(% style="text-align:center" %) 364 364 [[image:1651832742262-209.png||height="297" width="365"]] 365 365 366 -((( 367 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 368 -))) 662 + Please ensure that you enter the correct wallet address and that your network is up and running, the user can 369 369 370 - ==7.7Onboarding–MACaddress is ‘Unknown’afterscanQR Code==664 + click the button of ‘Clean’ to re-generate the QR Code. 371 371 666 + 667 +===== 6.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== 668 + 669 +(% style="text-align:center" %) 372 372 [[image:1651832811038-780.png||height="462" width="216"]] 373 373 374 -((( 375 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve. 376 -))) 672 + If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, 377 377 378 - ==7.8Onboarding– MAC address is beingrefreshedafterscanQR Code==674 + please contact us to help you solve. 379 379 380 -((( 381 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot. 382 -))) 383 383 384 -((( 385 -If you don’t see MAC address, make sure your mobile has good internet connection. 386 -))) 677 +===== 6.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 387 387 679 +// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the 680 + 681 + public key/ wallet address to onboarding server. Server will return the match MAC address 682 + 683 + for this hotspot. 684 + 685 + 686 + If you don’t see MAC address, make sure your mobile has good internet connection. 687 + 688 +(% style="text-align:center" %) 388 388 [[image:1651832880009-473.png]] 389 389 390 -== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ == 391 391 392 - Thisiscausedbytheserverconnectiondelay, which doesnot affect the normaluse.692 +===== 6.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ===== 393 393 694 + This is caused by the server connection delay, which does not affect the normal use. 695 + 696 + 697 +(% style="text-align:center" %) 394 394 [[image:1651832959907-357.png]] 395 395 396 -== 7.10 Mobile APP crash after scan the QR Code? ==700 +===== 6.10 Mobile APP crash after scan the QR Code? ===== 397 397 398 398 * Make sure you have input the correct Wallet address to generate QR Code. 399 399 * Make sure your mobile app uses the same wallet address as the one to generate QR Code. ... ... @@ -400,42 +400,44 @@ 400 400 * Make sure your mobile app’s relevant permission are enabled. 401 401 * Known: The Android 11 version may cause this kind of issue. 402 402 403 -== 7.11 Why the frequency/region is not the same what I purchased? == 707 +1. 708 +11. Why the frequency/region is not the same what I purchased? 404 404 405 -((( 406 -Each HP0D is inspected and configured prior to shipping. 407 -))) 710 +//Each HP0D is inspected and configured prior to shipping.// 408 408 409 -((( 410 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 411 -))) 712 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.// 412 412 413 -== 7.12 Can use the frequency to a region where is not support? == 414 414 415 -((( 416 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link: 417 -))) 715 +1. 716 +11. Can use the frequency to a region where is not support? 418 418 419 -((( 718 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// 719 + 420 420 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 421 -))) 422 422 423 -== 7.13 Can change the frequency of the HP0D Miner? == 424 424 425 -We do not recommend doing this, it may damage your device 723 +1. 724 +11. Can change the frequency of the HP0D Miner? 426 426 427 - =8.Supports=726 +//We do not recommend doing this, it may damage your device// 428 428 429 -((( 430 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]]. 431 -))) 432 432 433 -((( 434 -With your question as detail as possible. We will reply and help you in the shortest. 435 -))) 436 436 437 -= 9. Order Info = 438 438 731 + 732 +1. Supports 733 + 734 +//If you are experiencing issues and can’t solve, you can send mail to// 735 + 736 +[[//support@dragino.com//>>mailto:support@dragino.com]] 737 + 738 +//With your question as detail as possible. We will reply and help you in the shortest.// 739 + 740 + 741 + 742 + 743 +1. Order Info 744 + 439 439 **HP0D-XXX** 440 440 441 441 **XXX**: Frequency Band ... ... @@ -443,46 +443,29 @@ 443 443 * 868: For Bands: EU868,IN865 444 444 * 915: For Bands: US915,AU915,AS923,KR920 445 445 446 - =10. Manufacturer Info=752 +1. Manufacturer Info 447 447 448 -((( 449 449 **Shenzhen Dragino Technology Development co. LTD** 450 -))) 451 451 452 -((( 453 453 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 454 -))) 455 455 456 -((( 457 457 LongCheng Street, LongGang District ; Shenzhen 518116,China 458 -))) 459 459 460 -= 11. FCC Warning = 461 461 462 -((( 761 +1. FCC Warning 762 + 463 463 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 464 -))) 465 465 466 -((( 467 467 ~-~- Reorient or relocate the receiving antenna. 468 -))) 469 469 470 -((( 471 471 ~-~- Increase the separation between the equipment and receiver. 472 -))) 473 473 474 -((( 475 475 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 476 -))) 477 477 478 -((( 479 479 ~-~- Consult the dealer or an experienced radio/TV technician for help. 480 -))) 481 481 482 - (((773 + 483 483 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 484 -))) 485 485 486 - (((776 + 487 487 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 488 -)))
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