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Last modified by Xiaoling on 2024/10/21 15:44
From version 74.2
edited by Xiaoling
on 2022/05/14 14:39
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edited by Xiaoye
on 2022/05/31 17:05
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Author
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1 -XWiki.Xiaoling
1 +XWiki.Xiaoye
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1 -
2 -
3 3  (% style="text-align:center" %)
4 -[[image:1651802206983-860.png||height="645" width="602"]]
2 +[[image:1651802206983-860.png||height="427" width="398"]]
5 5  
6 6  
7 7  (((
8 8  **HP0D Full Hotspot for Helium User Manual**
7 +
8 +
9 9  )))
10 10  
11 +**Table of Contents：**
11 11  
12 -
13 -
14 14  {{toc/}}
15 15  
16 16  
17 -==== 1. Introduction ====
16 += **1. Introduction** =
18 18  
19 -===== 1.1 What is HP0D =====
18 +== **1.1 What is HP0D** ==
20 20  
21 21  (((
22 22  The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
... ... @@ -23,11 +23,11 @@
23 23  )))
24 24  
25 25  (((
26 -HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
25 +HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
27 27  )))
28 28  
29 29  (((
30 -**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
29 +(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
31 31  )))
32 32  
33 33  (((
... ... @@ -34,9 +34,8 @@
34 34  HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
35 35  )))
36 36  
36 +== **1.2 Specifications** ==
37 37  
38 -===== 1.2 Specifications =====
39 -
40 40  **~ Hardware System:**
41 41   Linux Part:
42 42  
... ... @@ -54,7 +54,7 @@
54 54  * Storage Temperature: -20 ~~ 65°C
55 55  * Power Input: 12V 2A, DC
56 56  
57 -===== 1.3 Features =====
55 +== **1.3 Features** ==
58 58  
59 59  * Open-Source Linux system
60 60  * RPi4 with 2G /4G or 8G RAM
... ... @@ -71,100 +71,124 @@
71 71  * Include prepaid $40 onboarding cost and $10 location cost.
72 72  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
73 73  
74 -===== 1.4 Label info and login name =====
72 +== **1.4 Label info and login name** ==
75 75  
76 76  [[image:1651803959860-394.png||height="500" width="375"]]
77 -**Label information:**
78 -**Device host name:**    (% class="mark" %)dragino-xxxxxx
79 -**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
80 -**Miner animal name**: xxx-xxx-xxx
81 -**Miner address**:       112xxxxxx
82 -**Eth MAC address**: A8: 40: 41: EF: FE: CD
83 -**Login**:  root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%))
84 -**SN**:  device serial number.
85 85  
86 -==== 2. Quick Start & Onboarding ====
87 87  
77 +
78 +=== 1.4.1 Label information: ===
79 +
80 +**Device hostname:**  (% class="mark" %)dragino-xxxxxx(%%)
81 +**Band**:  (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%)
82 +**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%)
83 +**Miner address**:  (% class="mark" %)12xxxxxx(%%)
84 +**Eth MAC address**:  (% class="mark" %)A8: 40: 41: EF: FE: CD(%%)
85 +**Login**:  (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%)
86 +**SN**:  (% class="mark" %)device serial number.
87 +
88 +
89 += **2. Quick Start & Onboarding** =
90 +
88 88  The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
89 89  
90 90  
91 -===== 2.1  Connect HP0D Web UI =====
94 +== **2.1  Connect HP0D Web UI** ==
92 92  
93 -====== 2.1.1 via HP0D’s Access Point. ======
96 +=== **2.1.1 via HP0D’s Access Point** ===
94 94  
95 -At the first boot of HP0D, it will auto generate a Wi-Fi network
98 +At the first boot of HP0D, it will auto-generate a Wi-Fi network
96 96  
100 +
97 97  [[image:1651804327535-321.png||height="325" width="199"]]
98 98  
103 +
99 99  (% class="box infomessage" %)
100 - called           : **//HPD-dragino-xxxxxx//**
105 +(((
106 + called  : **//HPD-dragino-xxxxxx//**
107 +)))
101 101  
102 102  (% class="box infomessage" %)
110 +(((
103 103   with password:  **//dragino+dragino//**
104 104  You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
113 +)))
105 105  
106 -[[image:1651804397792-591.png||height="402" width="763"]]
107 107  
116 +[[image:1651804397792-591.png||height="386" width="733"]]
108 108  
109 -====== 2.1.2 Connect via HP0D hostname ======
110 110  
111 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
119 +=== **2.1.2 Connect via HP0D hostname** ===
112 112  
113 -Like: __**//http:~/~/dragino-4ba54a//**__
121 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
114 114  
123 + Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
124 +
125 +
115 115  [[image:1651804629009-699.png]]
116 116  
128 +=== **2.1.3 Connect via Ethernet Port** ===
117 117  
118 -====== 2.1.3 Connect via Ethernet Port ======
130 +//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.//
119 119  
120 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
121 -If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
132 +
133 +//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**//
134 +
135 +
122 122  [[image:1651804782523-623.png]]
123 123  
124 124  
125 -===== 2.2 Generate QR Code =====
139 +== **2.2 Generate QR Code** ==
126 126  
141 +
127 127  (((
128 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
143 +//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//
129 129  )))
130 130  
131 131  (((
132 -Note: After onboarding, this wallet will become owner of this hotspot.
147 +//Note: After onboarding, this wallet will become the owner of this hotspot.//
148 +
149 +
133 133  )))
134 134  
135 135  [[image:image-20220506140312-1.png||height="435" width="438"]]
136 136  
137 137  
138 -===== 2.3 Onboarding Hotspot =====
155 +== **2.3 Onboarding Hotspot** ==
139 139  
157 +
140 140  (((
141 -~1. Download the Helium Hotspot APP from the Apple or Google Play store.
159 +//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.//
142 142  )))
143 143  
144 144  (((
145 -Note: the APP version need to be greater than 3.11.
163 +**//Note: the APP version needs to be greater than 3.11.//**
146 146  
147 147  
148 148  )))
149 149  
150 150  (((
151 -2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
169 +//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’//
170 +
171 +
152 152  )))
153 153  
154 154   [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
155 155  
156 156  
157 -3. Scan the QR Code you generated in the previous step.
177 +//**3. **Scan the QR Code you generated in the previous step.//
158 158  
159 159  [[image:1651828211026-220.png||height="405" width="191"]]
160 160  
161 161  
162 162  (((
163 -4. Onboarding your device
183 +//**4. **Onboarding your device//
164 164  )))
165 165  
166 166  (((
167 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.  
187 +Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue.  
188 +
189 +
168 168  )))
169 169  
170 170  [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
... ... @@ -172,27 +172,28 @@
172 172   [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
173 173  
174 174  
175 -5. Check onboarding status
197 +**5. **//Check onboarding status where you can check from mobile~://
176 176  
177 -You can check from mobile:
178 -
179 179   [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
180 180  
181 -You can also see the hotspot status in below link:
182 182  
183 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
202 +//You can also see the hotspot status in the below link~://
184 184  
185 -Example:
204 +//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//
186 186  
187 -Green Synced means hotspot works normal.
206 +//Example~://
188 188  
208 +
209 +**//Green Synced means hotspot works normally.//**
210 +
189 189  [[image:1651828427715-679.png||height="374" width="635"]]
190 190  
191 191  
192 -===== 2.4 Set the Port Forwarding =====
214 +== **2.4 Set the Port Forwarding** ==
193 193  
216 +
194 194  (((
195 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
218 +//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.//
196 196  )))
197 197  
198 198  [[image:1651828514449-658.png]]
... ... @@ -211,34 +211,40 @@
211 211  
212 212  (((
213 213  [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
237 +
238 +
214 214  )))
215 215  
241 += **3. Check the configuration of HP0D** =
216 216  
217 -==== 3. Check the configuration of HP0D ====
243 +== **3.1 LoRa frequency configuration** ==
218 218  
219 -===== 3.1 LoRa frequency configuration =====
220 220  
221 221  [[image:1651828687205-178.png||height="323" width="657"]]
222 222  
223 223  
224 -===== 3.2 Check the LoRaWAN serveraddress =====
249 +== **3.2 Check the LoRaWAN Server Address** ==
225 225  
251 +
226 226  [[image:1651828703680-156.png||height="349" width="672"]]
227 227  
228 228  
229 -===== 3.3 Check Miner configuration =====
255 +== **3.3 Check Miner configuration** ==
230 230  
257 +
231 231  [[image:image-20220506181408-1.png||height="451" width="513"]]
232 232  
233 233  (((
234 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**
261 +//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**//
262 +
263 +
235 235  )))
236 236  
266 += **4. Installation of Antenna** =
237 237  
238 -==== 4. Installation of Antenna ====
239 239  
240 240  (((
241 -HP0D use Fiber Glass Antenna.
270 +//HP0D uses Fiber Glass Antenna.//
242 242  )))
243 243  
244 244  [[image:1651832158606-882.png]]
... ... @@ -248,51 +248,60 @@
248 248  )))
249 249  
250 250  (((
251 -User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
280 +//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://
252 252  )))
253 253  
254 254  (((
255 255  [[image:1651832205608-998.png||height="349" width="198"]]
285 +
286 +
256 256  )))
257 257  
258 -==== 5. SSH Access for Linux console ====
289 += **5. SSH Access for Linux console** =
259 259  
291 +
260 260  (((
261 -IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
293 +**//IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))//**
262 262  )))
263 263  
264 264  (((
265 -Port:         22
297 +//Port:  22//
266 266  )))
267 267  
268 268  (((
269 -User Name:      **root**
301 +//User Name:      (% style="color:green" %)**root**//
270 270  )))
271 271  
272 272  (((
273 -Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
305 +//Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**//
306 +
307 +
274 274  )))
275 275  
276 276  (((
277 -After logging in, you will be in the Linux console and can enter commands as shown below.
311 +//After logging in, you will be in the Linux console and can enter commands as shown below.//
312 +
313 +
278 278  )))
279 279  
280 -[[image:1651832284160-991.png]]
316 +[[image:1651832284160-991.png||height="171" width="729"]]
281 281  
282 282  
283 -==== **6. How to change the Wireless function of HP0D** ====
319 += **6. How to change the Wireless function of HP0D** =
284 284  
285 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
321 +//The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.//
286 286  
287 -===== **6.1 Access the Linux console.** =====
288 288  
289 -Follow the previous step of Step 5.
324 +== **6.1 Access the Linux console.** ==
290 290  
326 +//Follow the previous step of Step 5.//
291 291  
292 -===== 6.2 Install the package of network-manager. =====
293 293  
294 -Run commands:
329 +== **6.2 Install the package of network-manager** ==
295 295  
331 +
332 +//Run commands~://
333 +
296 296  (% class="box infomessage" %)
297 297  (((
298 298   apt update
... ... @@ -299,13 +299,14 @@
299 299   apt install network-manager
300 300  )))
301 301  
302 -[[image:image-20220507140730-1.png]]
340 +[[image:image-20220507140730-1.png||height="402" width="728"]]
303 303  
304 304  
305 -===== 6.3 Reboot the device. =====
343 +== **6.3 Reboot the device** ==
306 306  
307 -Run command:
308 308  
346 +//Run command~://
347 +
309 309  (% class="box infomessage" %)
310 310  (((
311 311   reboot
... ... @@ -314,10 +314,11 @@
314 314  [[image:image-20220507140814-2.png]]
315 315  
316 316  
317 -===== 6.4 Check the wireless type =====
356 +== **6.4 Check the wireless type** ==
318 318  
319 -Run command:
320 320  
359 +//Run command~://
360 +
321 321  (% class="box infomessage" %)
322 322  (((
323 323   iw dev
... ... @@ -325,10 +325,12 @@
325 325  
326 326  [[image:image-20220507140941-3.png]]
327 327  
328 -===== 6.5 Connect the WiFi. =====
329 329  
330 -Run command:
369 +== **6.5 Connect the WiFi** ==
331 331  
371 +
372 +//Run command~://
373 +
332 332  (% class="box infomessage" %)
333 333  (((
334 334   nmtui
... ... @@ -337,145 +337,205 @@
337 337  [[image:image-20220507140953-4.png]]
338 338  
339 339  
340 -==== 7. Trouble Shootings ====
382 += **7. Trouble Shootings** =
341 341  
342 -===== 7.1 How to get a wallet address? =====
384 +== **7.1 How to get a wallet address?** ==
343 343  
344 -Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
345 345  
387 +**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//**
346 346  
347 -===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
348 348  
390 +== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** ==
391 +
392 +
349 349  (((
350 -User can login the HP0D, able to access other Web Pages except miner page.
394 +//Users can log in to the HP0D, able to access other Web Pages except for the miner page.//
351 351  )))
352 352  
353 353  (((
354 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
398 +//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.//
399 +
400 +
355 355  )))
356 356  
403 +== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** ==
357 357  
358 -===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
359 359  
360 360  [[image:image-20220506182042-2.png||height="250" width="516"]]
361 361  
362 362  [[image:1651832455372-647.png||height="224" width="520"]]
363 363  
364 -HP0D is establish connection to Helium server and not finished. And you might see above.
365 365  
366 -It might relate to the network where might up to 10mins.
411 +**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//**
367 367  
413 +**//It might relate to the network which might be up to 10mins.//**
368 368  
369 -===== 7.4 Onboarding – Bad Gaterway =====
370 370  
416 +== **7.4 Onboarding – Bad Gateway** ==
417 +
418 +
371 371  [[image:1651832583790-633.png]]
372 372  
373 -This is caused by the process leads too long which just need to refresh the page.
374 374  
422 +//**This is caused by the process leading too long which just needs to refresh the page.**//
375 375  
376 -7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
377 377  
425 +== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** ==
426 +
427 +
378 378  [[image:image-20220506182424-3.png]]
379 379  
430 +
380 380  (((
381 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
432 +//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**//
433 +
434 +
382 382  )))
383 383  
437 +== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** ==
384 384  
385 -===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
386 -
387 387  [[image:1651832742262-209.png||height="297" width="365"]]
388 388  
441 +
389 389  (((
390 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
443 +//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**//
444 +
445 +
391 391  )))
392 392  
448 +== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** ==
393 393  
394 -===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
395 395  
396 396  [[image:1651832811038-780.png||height="462" width="216"]]
397 397  
453 +
398 398  (((
399 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
455 +//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**//
456 +
457 +
400 400  )))
401 401  
460 +== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code ==
402 402  
403 -===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
404 404  
405 405  (((
406 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
464 +//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**//
465 +
466 +
407 407  )))
408 408  
409 409  (((
410 -If you don’t see MAC address, make sure your mobile has good internet connection.
470 +//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**//
411 411  )))
412 412  
413 413  [[image:1651832880009-473.png]]
414 414  
415 415  
416 -===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
476 +== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// ==
417 417  
418 -This is caused by the server connection delay, which does not affect the normal use.
419 419  
479 +**//This is caused by the server connection delay, which does not affect the regular use.//**
480 +
420 420  [[image:1651832959907-357.png]]
421 421  
422 422  
423 -===== 7.10 Mobile APP crash after scan the QR Code? =====
484 +== **7.10 Mobile APP crash after scanning the QR Code?** ==
424 424  
425 -* Make sure you have input the correct Wallet address to generate QR Code.
426 -* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
427 -* Make sure your mobile app’s relevant permission are enabled.
428 -* Known: The Android 11 version may cause this kind of issue.
429 429  
430 -===== 7.11 Why the frequency/region is not the same what I purchased? =====
487 +* //**Make sure you have input the correct Wallet address to generate QR Code.**//
488 +* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**//
489 +* //**Make sure your mobile app’s relevant permission is enabled.**//
490 +* //**Known: The Android 11 version may cause this kind of issue.**//
431 431  
492 +== **7.11 Why the frequency/region is not the same as what I purchased?** ==
493 +
494 +
432 432  (((
433 -Each HP0D is inspected and configured prior to shipping.
496 +//**Each HP0D is inspected and configured prior to shipping.**//
434 434  )))
435 435  
436 436  (((
437 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
500 +//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**//
501 +
502 +
438 438  )))
439 439  
505 +== **7.12 Can use the frequency to a region where is no support?** ==
440 440  
441 -===== 7.12 Can use the frequency to a region where is not support? =====
442 442  
443 443  (((
444 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:
509 +//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**//
445 445  )))
446 446  
447 447  (((
448 448  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
514 +
515 +
449 449  )))
450 450  
518 +== **7.13 Can change the frequency of the HP0D Miner?** ==
451 451  
452 -===== 7.13 Can change the frequency of the HP0D Miner? =====
453 453  
454 -We do not recommend doing this, it may damage your device
521 +//We do not recommend doing this, it may damage your device//
455 455  
456 456  
457 -==== 8. Supports ====
524 +== **7.14 Low Reward and not transmit issue** ==
458 458  
526 +
527 +//We had released the 0524 version for the miner, Users can check the miner version in the HP0D web UI.//
528 +
529 +//If it is lower than the 0524 version, users can manually upgrade it via the 'draginoups' command in the HP0D's CLI.//
530 +
531 +[[image:image-20220527114519-1.png||height="579" width="851"]]
532 +
533 +
534 += **8. OTA Version Info** =
535 +
536 +== **When does the OTA update happen?** ==
537 +
538 +
539 +**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//**
540 +
541 +== **# 2022/05/14** ==
542 +
543 +
544 +1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA//
545 +1. //Add postinst after auto-update//
546 +1. //Add Miner version mark.//
547 +1. //Add fast sync if miner GAP is large//
548 +
549 +== **# 2022/05/24** ==
550 +
551 + 1. //Update to the latest miner version: miner-arm64_2022.05.24.0_GA//
552 +
553 +
554 += **9. Supports** =
555 +
459 459  (((
460 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
557 +**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
461 461  )))
462 462  
463 463  (((
464 -With your question as detail as possible. We will reply and help you in the shortest.
561 +**//With your question as detailed as possible. We will reply and help you in the shortest.//**
562 +
563 +
465 465  )))
466 466  
566 += **10. Order Info** =
467 467  
468 -==== 9. Order Info ====
568 +(% style="color:#0000ff" %)**HP0D-XXX**
469 469  
470 -**HP0D-XXX**
570 +(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
471 471  
472 -**XXX**: Frequency Band
572 +* **AS923**: LoRaWAN AS923 band
573 +* **AU915**: LoRaWAN AU915 band
574 +* **EU868**: LoRaWAN EU868 band
575 +* **KR920**: LoRaWAN KR920 band
576 +* **US915**: LoRaWAN US915 band
577 +* **IN865**: LoRaWAN IN865 band
473 473  
474 -* 868: For Bands: EU868,IN865
475 -* 915: For Bands: US915,AU915,AS923,KR920
579 += **11. Manufacturer Info** =
476 476  
477 -==== 10. Manufacturer Info ====
478 -
479 479  (((
480 480  **Shenzhen Dragino Technology Development co. LTD**
481 481  )))
... ... @@ -485,12 +485,14 @@
485 485  )))
486 486  
487 487  (((
488 -LongCheng Street, LongGang District ; Shenzhen 518116,China
489 -)))
590 +Longcheng Street, LongGang District; Shenzhen 518116, China
490 490  
491 491  
492 -==== 11. FCC Warning ====
593 +
594 +)))
493 493  
596 += **12. FCC Warning** =
597 +
494 494  (((
495 495  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
496 496  )))
... ... @@ -512,17 +512,9 @@
512 512  )))
513 513  
514 514  (((
515 -
516 -)))
517 -
518 -(((
519 519  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
520 520  )))
521 521  
522 522  (((
523 -
524 -)))
525 -
526 -(((
527 527  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
528 528  )))
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