Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -1,1 +1,1 @@ 1 -HP0D Full Hotspot for Helium1 +HP0D - Author
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... ... @@ -1,1 +1,1 @@ 1 -XWiki.Xiao ling1 +XWiki.Xiaoye - Content
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... ... @@ -1,58 +1,196 @@ 1 + 2 + 1 1 (% style="text-align:center" %) 2 -[[image:1651802206983-860.png||height="4 27" width="398"]]4 +[[image:1651802206983-860.png||height="645" width="602"]] 3 3 4 4 5 5 ((( 6 6 **HP0D Full Hotspot for Helium User Manual** 9 +))) 7 7 11 + 12 + 13 + 14 + 15 +{{toc/}} 16 + 17 + 18 +==== 1. Introduction ==== 19 + 20 +===== 1.1 What is HP0D ===== 21 + 22 +((( 23 +((( 24 +((( 25 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, 26 +))) 27 +))) 28 + 29 +((( 30 +((( 31 + Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges 32 +))) 33 +))) 34 + 35 +((( 36 +((( 37 + at low data rates. 38 +))) 39 +))) 40 +))) 41 + 42 +((( 43 +((( 44 +((( 8 8 9 9 ))) 47 +))) 48 +))) 10 10 11 -**Contents:** 50 +((( 51 +((( 52 +((( 53 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in 54 +))) 55 +))) 12 12 13 -{{toc/}} 57 +((( 58 +((( 59 + ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech 60 +))) 61 +))) 14 14 63 +((( 64 +((( 65 + packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 66 +))) 67 +))) 15 15 16 -= 1. Introduction = 69 +((( 70 +((( 71 + HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining** 72 +))) 73 +))) 74 +))) 17 17 18 -== 1.1 What is HP0D == 76 +((( 77 +((( 78 +((( 79 +**~ and connects max 2 x LoRaWAN servers at the same time**. 80 +))) 81 +))) 82 +))) 19 19 20 20 ((( 21 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges at low data rates. 85 +((( 86 +((( 87 + 22 22 ))) 89 +))) 90 +))) 23 23 24 24 ((( 25 -HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**. 93 +((( 94 +((( 95 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use 26 26 ))) 97 +))) 27 27 28 28 ((( 29 -(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 100 +((( 101 + for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 30 30 ))) 103 +))) 104 +))) 31 31 32 32 ((( 33 -HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network. 107 +((( 108 +((( 109 + 34 34 ))) 111 +))) 112 +))) 35 35 36 -== 1.2 Specifications == 114 +((( 115 +((( 116 +((( 117 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also 118 +))) 119 +))) 37 37 121 +((( 122 +((( 123 + customize the frequency bands to use in their own LoRaWAN network. 124 +))) 125 +))) 126 +))) 127 + 128 + 129 +===== 1.2 Specifications ===== 130 + 131 +((( 132 +((( 38 38 **~ Hardware System:** 134 +))) 135 +))) 136 + 137 +((( 138 +((( 39 39 Linux Part: 140 +))) 141 +))) 40 40 41 -* Raspberry Pi 4 143 +* ((( 144 +((( 145 +Raspberry Pi 4 146 +))) 147 +))) 42 42 149 +((( 150 +((( 43 43 **~ Interface:** 152 +))) 153 +))) 44 44 45 -* 10M/100M RJ45 Ports x 1 46 -* LoRaWAN Wireless 47 -* Power Input: 12V 2A, DC 155 +* ((( 156 +((( 157 +10M/100M RJ45 Ports x 1 158 +))) 159 +))) 160 +* ((( 161 +((( 162 +LoRaWAN Wireless 163 +))) 164 +))) 165 +* ((( 166 +((( 167 +Power Input: 12V 2A, DC 168 +))) 169 +))) 48 48 171 +((( 172 +((( 49 49 **~ Operating Condition:** 174 +))) 175 +))) 50 50 51 -* Work Temperature: -20 ~~ 65°C 52 -* Storage Temperature: -20 ~~ 65°C 53 -* Power Input: 12V 2A, DC 177 +* ((( 178 +((( 179 +Work Temperature: -20 ~~ 65°C 180 +))) 181 +))) 182 +* ((( 183 +((( 184 +Storage Temperature: -20 ~~ 65°C 185 +))) 186 +))) 187 +* ((( 188 +((( 189 +Power Input: 12V 2A, DC 190 +))) 191 +))) 54 54 55 -== 1.3 Features == 193 +===== 1.3 Features ===== 56 56 57 57 * Open-Source Linux system 58 58 * RPi4 with 2G /4G or 8G RAM ... ... @@ -69,126 +69,275 @@ 69 69 * Include prepaid $40 onboarding cost and $10 location cost. 70 70 * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]]. 71 71 72 -== 1.4 Label info and login name == 210 +===== 1.4 Label info and login name ===== 73 73 212 + 74 74 [[image:1651803959860-394.png||height="500" width="375"]] 75 -**Label information:** 76 -**Device host name:** (% class="mark" %)dragino-xxxxxx 77 -**Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 78 -**Miner animal name**: xxx-xxx-xxx 79 -**Miner address**: 112xxxxxx 80 -**Eth MAC address**: A8: 40: 41: EF: FE: CD 81 -**Login**: root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%)) 82 -**SN**: device serial number. 83 83 84 -= 2. Quick Start & Onboarding = 85 85 216 + 217 +((( 218 +((( 219 +**~ Label information:** 220 +))) 221 +))) 222 + 223 +((( 224 +((( 225 + 226 +))) 227 +))) 228 + 229 +((( 230 +((( 231 +**~ Device host name:** (% class="mark" %)dragino-xxxxxx 232 +))) 233 +))) 234 + 235 +((( 236 +((( 237 +**~ Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 238 +))) 239 +))) 240 + 241 +((( 242 +((( 243 +**~ Miner animal name**: xxx-xxx-xxx 244 +))) 245 +))) 246 + 247 +((( 248 +((( 249 +**~ Miner address**: 112xxxxxx 250 +))) 251 +))) 252 + 253 +((( 254 +((( 255 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD 256 +))) 257 +))) 258 + 259 +((( 260 +((( 261 +**~ Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 262 +))) 263 +))) 264 + 265 +((( 266 +((( 267 +**~ SN**: device serial number. 268 +))) 269 +))) 270 + 271 + 272 +==== 2. Quick Start & Onboarding ==== 273 + 274 +((( 275 +((( 86 86 The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port. 277 +))) 278 +))) 87 87 88 -== 2.1 Connect HP0D Web UI == 280 +(% class="wikigeneratedid" id="H-2" %) 281 +((( 282 + 283 +))) 89 89 90 -=== 2.1 .1viaHP0D’sAccessPoint===285 +===== 2.1 Connect HP0D Web UI ===== 91 91 92 - Atthefirstboot ofHP0D,it will auto generatea Wi-Finetwork287 +====== 2.1.1 via HP0D’s Access Point. ====== 93 93 289 +((( 290 +((( 291 + At the first boot of HP0D, it will auto generate a Wi-Fi network 292 + 94 94 [[image:1651804327535-321.png||height="325" width="199"]] 294 +))) 295 +))) 95 95 297 +((( 298 +((( 299 + 300 +))) 301 +))) 302 + 303 +((( 304 +((( 96 96 (% class="box infomessage" %) 97 97 ((( 98 - called: **//HPD-dragino-xxxxxx//**307 + called : **//HPD-dragino-xxxxxx//** 99 99 ))) 309 +))) 310 +))) 100 100 312 +((( 313 +((( 101 101 (% class="box infomessage" %) 102 102 ((( 103 - with password: **//dragino+dragino//** 104 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 316 + with password: **//dragino+dragino//** 105 105 ))) 318 +))) 319 +))) 106 106 107 -[[image:1651804397792-591.png||height="386" width="733"]] 321 +((( 322 +((( 323 + 324 +))) 325 +))) 108 108 327 +((( 328 +((( 329 + 330 +))) 331 +))) 109 109 110 -=== 2.1.2 Connect via HP0D hostname === 333 +((( 334 +((( 335 + You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 336 +))) 337 +))) 111 111 112 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address.If your PC(Windows/Mac/Ubuntu) connect thesame network withhe HP0D,you can access the HP0D Web-UI via HP0D’s hostname.339 +[[image:1651804397792-591.png||height="402" width="763"]] 113 113 114 -Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__ 115 115 342 + 343 +====== 2.1.2 Connect via HP0D hostname ====== 344 + 345 +((( 346 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your 347 +))) 348 + 349 +((( 350 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D 351 +))) 352 + 353 +((( 354 + Web-UI via HP0D’s hostname. 355 +))) 356 + 357 + 358 + Like: __**//http:~/~/dragino-4ba54a//**__ 359 + 360 + 361 +(% style="text-align:center" %) 116 116 [[image:1651804629009-699.png]] 117 117 118 -=== 2.1.3 Connect via Ethernet Port === 119 119 120 -Connect the HP0D Ethernet port to your router and HP0D will obtainan IP address from your router. In theouter’s managementportal, you should be able to find what IPaddress the routerhas assignedtothe HP0D.365 +====== 2.1.3 Connect via Ethernet Port ====== 121 121 367 +((( 368 +((( 369 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the 370 +))) 371 +))) 122 122 123 -If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D. 373 +((( 374 +((( 375 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 376 +))) 377 +))) 378 + 379 +((( 380 + 381 +))) 382 + 383 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI 384 + 385 + or SSH access of HP0D. 386 + 387 +(% style="text-align:center" %) 124 124 [[image:1651804782523-623.png]] 125 125 126 -== 2.2 Generate QR Code == 127 127 391 + 392 +===== 2.2 Generate QR Code ===== 393 + 128 128 ((( 129 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 395 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 130 130 ))) 131 131 132 132 ((( 133 -Note: After onboarding, this wallet will become owner of this hotspot. 399 + Note: After onboarding, this wallet will become owner of this hotspot. 134 134 ))) 135 135 402 +(% style="text-align:center" %) 136 136 [[image:image-20220506140312-1.png||height="435" width="438"]] 137 137 138 -== 2.3 Onboarding Hotspot == 139 139 406 +===== 2.3 Onboarding Hotspot ===== 407 + 140 140 ((( 141 -~1. Download the Helium Hotspot APP from the Apple or Google Play store. 409 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store. 142 142 ))) 143 143 144 144 ((( 145 -Note: the APP version need to be greater than 3.11. 413 + Note: the APP version need to be greater than 3.11. 146 146 ))) 147 147 148 148 ((( 149 - 2.To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’417 + 150 150 ))) 151 151 152 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 153 - 154 -3. Scan the QR Code you generated in the previous step. 155 - 156 -[[image:1651828211026-220.png||height="405" width="191"]] 157 - 158 158 ((( 159 - 4. Onboardingyourdevice421 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose 160 160 ))) 161 161 162 162 ((( 163 - MobileAPPwillgetinfo from onboarding server.IfMAC address doesn’t appear,it means thenetworkconnection of mobile to onboarding server might have issue.425 + the ‘DRAGINO Miner HP0D’ 164 164 ))) 165 165 166 -[[image: image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]428 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 167 167 168 - [[image:1651828250802-391.png||height="421"width="197"]][[image:1651828262668-768.png||height="416"width="196"]](%style="display:none"%)430 + 3. Scan the QR Code you generated in the previous step. 169 169 432 +(% style="text-align:center" %) 433 +[[image:1651828211026-220.png||height="405" width="191"]] 434 + 435 + 4. Onboarding your device 436 + 437 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of 438 + 439 + mobile to onboarding server might have issue. 440 + 441 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]] 442 + 443 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]] 444 + 445 + 170 170 5. Check onboarding status 171 171 172 -You can check from mobile: 448 + You can check from mobile: 173 173 174 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] (% style="display:none" %)450 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] 175 175 176 -You can also see the hotspot status in below link: 452 + You can also see the hotspot status in below link: 177 177 178 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 454 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 179 179 180 -Example: 456 + Example: 181 181 182 -Green Synced means hotspot works normal. 458 + Green Synced means hotspot works normal. 183 183 460 +(% style="text-align:center" %) 184 184 [[image:1651828427715-679.png||height="374" width="635"]] 185 185 186 -== 2.4 Set the Port Forwarding == 187 187 464 +===== 2.4 Set the Port Forwarding ===== 465 + 188 188 ((( 189 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.467 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times 190 190 ))) 191 191 470 +((( 471 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues 472 +))) 473 + 474 +((( 475 + you may have. 476 +))) 477 + 478 +(% style="text-align:center" %) 192 192 [[image:1651828514449-658.png]] 193 193 194 194 ((( ... ... @@ -196,41 +196,51 @@ 196 196 ))) 197 197 198 198 ((( 199 -Note: Please refer to more detailed Settings 486 + Note: Please refer to more detailed Settings 200 200 ))) 201 201 202 202 ((( 203 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 490 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 204 204 ))) 205 205 206 206 ((( 207 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 494 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 208 208 ))) 209 209 210 -= 3. Check the configuration of HP0D = 211 211 212 -== 3. 1LoRa frequencyconfiguration ==498 +==== 3. Check the configuration of HP0D ==== 213 213 500 +===== 3.1 LoRa frequency configuration ===== 501 + 502 +(% style="text-align:center" %) 214 214 [[image:1651828687205-178.png||height="323" width="657"]] 215 215 216 -== 3.2 Check the LoRaWAN serveraddress == 217 217 506 + 507 +===== 3.2 Check the LoRaWAN serveraddress ===== 508 + 509 + 510 +(% style="text-align:center" %) 218 218 [[image:1651828703680-156.png||height="349" width="672"]] 219 219 220 -== 3.3 Check Miner configuration == 221 221 514 +===== 3.3 Check Miner configuration ===== 515 + 516 +(% style="text-align:center" %) 222 222 [[image:image-20220506181408-1.png||height="451" width="513"]] 223 223 224 -((( 225 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.** 226 -))) 519 +**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid** 227 227 228 - =4.Installation ofAntenna=521 +**~ button of Update, and then wait 10mins to check here,** 229 229 523 + 524 +==== 4. Installation of Antenna ==== 525 + 230 230 ((( 231 -HP0D use Fiber Glass Antenna. 527 + HP0D use Fiber Glass Antenna. 232 232 ))) 233 233 530 +(% style="text-align:center" %) 234 234 [[image:1651832158606-882.png]] 235 235 236 236 ((( ... ... @@ -238,165 +238,169 @@ 238 238 ))) 239 239 240 240 ((( 241 - Userneed to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:538 + 242 242 ))) 243 243 244 244 ((( 542 + User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector 543 +))) 544 + 545 +((( 546 + to antenna and install as below: 547 +))) 548 + 549 +((( 550 +(% style="text-align:center" %) 245 245 [[image:1651832205608-998.png||height="349" width="198"]] 246 246 ))) 247 247 248 -= 5. SSH Access for Linux console = 554 +==== 5. SSH Access for Linux console ==== 249 249 250 250 ((( 251 -IP address: IP address of HP0D or hostname of HP0D ( (% class="mark" %)Such as dragino-63920a(%%))557 + IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 252 252 ))) 253 253 254 254 ((( 255 -Port: 22 561 + Port: 22 256 256 ))) 257 257 258 258 ((( 259 -User Name: (% style="color:green" %)**root**565 + User Name: **root** 260 260 ))) 261 261 262 262 ((( 263 -Password: (% style="color:green" %)**Randomly generated (found on device’s label)**569 + Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 264 264 ))) 265 265 266 266 ((( 267 - Afterlogging in, you will be in the Linux console and can enter commands as shown below.573 + 268 268 ))) 269 269 270 -[[image:1651832284160-991.png||height="171" width="729"]] 576 +((( 577 + After logging in, you will be in the Linux console and can enter commands as shown below. 578 +))) 271 271 272 -= **6. How to change the Wireless function of HP0D** = 580 +(% style="text-align:center" %) 581 +[[image:1651832284160-991.png]] 273 273 274 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL. 275 275 276 -== **6.1AccesstheLinuxconsole.**==584 +==== 6. How to change the Wireless function of HP0D ==== 277 277 278 - Followtheprevious step ofStep5.586 + The wireless function is configured as AP by default and the web page does not support configuration, 279 279 280 - ==6.2Installthepackage ofnetwork-manager==588 + if you want to configure it as client connection mode, you need to configure it manually in Linux CIL. 281 281 282 - Run commands:590 +6.1 Access the Linux console. 283 283 284 -(% class="box infomessage" %) 285 -((( 286 - apt update 287 - apt install network-manager 288 -))) 289 289 290 - [[image:image-20220507140730-1.png||height="402"width="728"]]593 +6.2 Install the package of network-manager. 291 291 292 -== 6.3 Reboot the device == 293 293 294 - Runcommand:596 +6.3 Reboot the device. 295 295 296 -(% class="box infomessage" %) 297 -((( 298 - reboot 299 -))) 300 300 301 - [[image:image-20220507140814-2.png]]599 +6.4 Check the wireless type 302 302 303 -== 6.4 Check the wireless type == 304 304 305 - Runcommand:602 +6.5 Connect the WiFi. 306 306 307 -(% class="box infomessage" %) 308 -((( 309 - iw dev 310 -))) 311 311 312 - [[image:image-20220507140941-3.png]]605 +==== 7. Trouble Shootings ==== 313 313 314 -== 6.5Connect theWiFi==607 +===== 7.1 How to get a wallet address? ===== 315 315 316 - Runcommand:609 +// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 317 317 318 -(% class="box infomessage" %) 319 -((( 320 - nmtui 321 -))) 322 322 323 - [[image:image-20220507140953-4.png]]612 +===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ===== 324 324 325 -= 7. Trouble Shootings = 326 - 327 -== 7.1 How to get a wallet address? == 328 - 329 -Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 330 - 331 -== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner == 332 - 333 333 ((( 334 -User can login the HP0D, able to access other Web Pages except miner page .615 + User can login the HP0D, able to access other Web Pages except miner page 335 335 ))) 336 336 337 337 ((( 338 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 619 + If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 339 339 ))) 340 340 341 -== 7.3 Onboarding ~-~- Some parameters in miner page show timeout == 342 342 623 +===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout ===== 624 + 625 +(% style="text-align:center" %) 343 343 [[image:image-20220506182042-2.png||height="250" width="516"]] 344 344 628 +(% style="text-align:center" %) 345 345 [[image:1651832455372-647.png||height="224" width="520"]] 346 346 347 -HP0D is establish connection to Helium server and not finished. And you might see above. 348 348 349 - Itmightrelateto thenetworkwheremightupto10mins.632 + HP0D is establish connection to Helium server and not finished. And you might see above. 350 350 351 - ==7.4Onboarding– BadGaterway==634 + It might relate to the network where might up to 10mins 352 352 636 + 637 +===== 7.4 Onboarding – Bad Gaterway ===== 638 + 639 +(% style="text-align:center" %) 353 353 [[image:1651832583790-633.png]] 354 354 355 -This is caused by the process leads too long which just need to refresh the page. 642 + This is caused by the process leads too long which just need to refresh the page. 356 356 357 -== 7.5 Onboarding ~-~- Why did QR Code generate is aways fail? == 358 358 645 +7.5 Onboarding ~-~- Why did QR Code generate is aways fail? 646 + 647 +(% style="text-align:center" %) 359 359 [[image:image-20220506182424-3.png]] 360 360 361 -((( 362 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail. 363 -))) 650 + This may be related to the current block height, if the device is synchronizing to the latest height or if the 364 364 365 - ==7.6Onboarding~-~-WhyistheQR Codenotquite thesame as themanual?==652 + device block height is much lower than the current height as the above picture like '1 1', the QR code 366 366 654 + generation may fail. 655 + 656 + 657 +===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ===== 658 + 659 +(% style="text-align:center" %) 367 367 [[image:1651832742262-209.png||height="297" width="365"]] 368 368 369 -((( 370 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 371 -))) 662 + Please ensure that you enter the correct wallet address and that your network is up and running, the user can 372 372 373 - ==7.7Onboarding–MACaddress is ‘Unknown’afterscanQR Code==664 + click the button of ‘Clean’ to re-generate the QR Code. 374 374 666 + 667 +===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== 668 + 669 +(% style="text-align:center" %) 375 375 [[image:1651832811038-780.png||height="462" width="216"]] 376 376 377 -((( 378 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve. 379 -))) 672 + If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, 380 380 381 - ==7.8Onboarding– MAC address is beingrefreshedafterscanQR Code==674 + please contact us to help you solve. 382 382 383 -((( 384 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot. 385 -))) 386 386 387 -((( 388 -If you don’t see MAC address, make sure your mobile has good internet connection. 389 -))) 677 +===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 390 390 679 +// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the 680 + 681 + public key/ wallet address to onboarding server. Server will return the match MAC address 682 + 683 + for this hotspot. 684 + 685 + 686 + If you don’t see MAC address, make sure your mobile has good internet connection. 687 + 688 +(% style="text-align:center" %) 391 391 [[image:1651832880009-473.png]] 392 392 393 -== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ == 394 394 395 - Thisiscausedbytheserverconnectiondelay, which doesnot affect the normaluse.692 +===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ===== 396 396 694 + This is caused by the server connection delay, which does not affect the normal use. 695 + 696 + 697 +(% style="text-align:center" %) 397 397 [[image:1651832959907-357.png]] 398 398 399 -== 7.10 Mobile APP crash after scan the QR Code? == 700 +===== 7.10 Mobile APP crash after scan the QR Code? ===== 400 400 401 401 * Make sure you have input the correct Wallet address to generate QR Code. 402 402 * Make sure your mobile app uses the same wallet address as the one to generate QR Code. ... ... @@ -403,89 +403,74 @@ 403 403 * Make sure your mobile app’s relevant permission are enabled. 404 404 * Known: The Android 11 version may cause this kind of issue. 405 405 406 -== 7.11 Why the frequency/region is not the same what I purchased? == 707 +1. 708 +11. Why the frequency/region is not the same what I purchased? 407 407 408 -((( 409 -Each HP0D is inspected and configured prior to shipping. 410 -))) 710 +//Each HP0D is inspected and configured prior to shipping.// 411 411 412 -((( 413 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 414 -))) 712 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.// 415 415 416 -== 7.12 Can use the frequency to a region where is not support? == 417 417 418 -((( 419 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link: 420 -))) 715 +1. 716 +11. Can use the frequency to a region where is not support? 421 421 422 -((( 718 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// 719 + 423 423 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 424 -))) 425 425 426 -== 7.13 Can change the frequency of the HP0D Miner? == 427 427 428 -We do not recommend doing this, it may damage your device 723 +1. 724 +11. Can change the frequency of the HP0D Miner? 429 429 430 - =8.Supports=726 +//We do not recommend doing this, it may damage your device// 431 431 432 -((( 433 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]]. 434 -))) 435 435 436 -((( 437 -With your question as detail as possible. We will reply and help you in the shortest. 438 -))) 439 439 440 -= 9. Order Info = 441 441 442 -(% style="color:#0000ff" %)**HP0D-XXX** 443 443 444 - (%style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band732 +1. Supports 445 445 734 +//If you are experiencing issues and can’t solve, you can send mail to// 735 + 736 +[[//support@dragino.com//>>mailto:support@dragino.com]] 737 + 738 +//With your question as detail as possible. We will reply and help you in the shortest.// 739 + 740 + 741 + 742 + 743 +1. Order Info 744 + 745 +**HP0D-XXX** 746 + 747 +**XXX**: Frequency Band 748 + 446 446 * 868: For Bands: EU868,IN865 447 447 * 915: For Bands: US915,AU915,AS923,KR920 448 448 449 - =10. Manufacturer Info=752 +1. Manufacturer Info 450 450 451 -((( 452 452 **Shenzhen Dragino Technology Development co. LTD** 453 -))) 454 454 455 -((( 456 456 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 457 -))) 458 458 459 -((( 460 460 LongCheng Street, LongGang District ; Shenzhen 518116,China 461 -))) 462 462 463 -= 11. FCC Warning = 464 464 465 -((( 761 +1. FCC Warning 762 + 466 466 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 467 -))) 468 468 469 -((( 470 470 ~-~- Reorient or relocate the receiving antenna. 471 -))) 472 472 473 -((( 474 474 ~-~- Increase the separation between the equipment and receiver. 475 -))) 476 476 477 -((( 478 478 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 479 -))) 480 480 481 -((( 482 482 ~-~- Consult the dealer or an experienced radio/TV technician for help. 483 -))) 484 484 485 - (((773 + 486 486 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 487 -))) 488 488 489 - (((776 + 490 490 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 491 -)))
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