Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
From version 74.12
edited by Xiaoling
on 2022/05/14 15:25
on 2022/05/14 15:25
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To version 66.1
edited by Edwin Chen
on 2022/05/07 10:25
on 2022/05/07 10:25
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... ... @@ -1,1 +1,1 @@ 1 -HP0D Full Hotspot for Helium1 +HP0D - Author
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... ... @@ -1,1 +1,1 @@ 1 -XWiki. Xiaoling1 +XWiki.Edwin - Content
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... ... @@ -1,7 +1,7 @@ 1 1 2 2 3 3 (% style="text-align:center" %) 4 -[[image:1651802206983-860.png||height="5 09" width="475"]]4 +[[image:1651802206983-860.png||height="645" width="602"]] 5 5 6 6 7 7 ((( ... ... @@ -9,51 +9,188 @@ 9 9 ))) 10 10 11 11 12 - **Contents:** 13 13 13 + 14 + 14 14 {{toc/}} 15 15 16 16 17 -= 1. Introduction = 18 +==== 1. Introduction ==== 18 18 19 -== 1.1 What is HP0D == 20 +===== 1.1 What is HP0D ===== 20 20 21 21 ((( 22 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges at low data rates. 23 +((( 24 +((( 25 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, 23 23 ))) 27 +))) 24 24 25 25 ((( 26 -HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**. 30 +((( 31 + Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges 27 27 ))) 33 +))) 28 28 29 29 ((( 30 -(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 36 +((( 37 + at low data rates. 31 31 ))) 39 +))) 40 +))) 32 32 33 33 ((( 34 -HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network. 43 +((( 44 +((( 45 + 35 35 ))) 47 +))) 48 +))) 36 36 37 -== 1.2 Specifications == 50 +((( 51 +((( 52 +((( 53 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in 54 +))) 55 +))) 38 38 57 +((( 58 +((( 59 + ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech 60 +))) 61 +))) 62 + 63 +((( 64 +((( 65 + packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 66 +))) 67 +))) 68 + 69 +((( 70 +((( 71 + HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining** 72 +))) 73 +))) 74 +))) 75 + 76 +((( 77 +((( 78 +((( 79 +**~ and connects max 2 x LoRaWAN servers at the same time**. 80 +))) 81 +))) 82 +))) 83 + 84 +((( 85 +((( 86 +((( 87 + 88 +))) 89 +))) 90 +))) 91 + 92 +((( 93 +((( 94 +((( 95 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use 96 +))) 97 +))) 98 + 99 +((( 100 +((( 101 + for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 102 +))) 103 +))) 104 +))) 105 + 106 +((( 107 +((( 108 +((( 109 + 110 +))) 111 +))) 112 +))) 113 + 114 +((( 115 +((( 116 +((( 117 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also 118 +))) 119 +))) 120 + 121 +((( 122 +((( 123 + customize the frequency bands to use in their own LoRaWAN network. 124 +))) 125 +))) 126 +))) 127 + 128 + 129 +===== 1.2 Specifications ===== 130 + 131 +((( 132 +((( 39 39 **~ Hardware System:** 134 +))) 135 +))) 136 + 137 +((( 138 +((( 40 40 Linux Part: 140 +))) 141 +))) 41 41 42 -* Raspberry Pi 4 143 +* ((( 144 +((( 145 +Raspberry Pi 4 146 +))) 147 +))) 43 43 149 +((( 150 +((( 44 44 **~ Interface:** 152 +))) 153 +))) 45 45 46 -* 10M/100M RJ45 Ports x 1 47 -* LoRaWAN Wireless 48 -* Power Input: 12V 2A, DC 155 +* ((( 156 +((( 157 +10M/100M RJ45 Ports x 1 158 +))) 159 +))) 160 +* ((( 161 +((( 162 +LoRaWAN Wireless 163 +))) 164 +))) 165 +* ((( 166 +((( 167 +Power Input: 12V 2A, DC 168 +))) 169 +))) 49 49 171 +((( 172 +((( 50 50 **~ Operating Condition:** 174 +))) 175 +))) 51 51 52 -* Work Temperature: -20 ~~ 65°C 53 -* Storage Temperature: -20 ~~ 65°C 54 -* Power Input: 12V 2A, DC 177 +* ((( 178 +((( 179 +Work Temperature: -20 ~~ 65°C 180 +))) 181 +))) 182 +* ((( 183 +((( 184 +Storage Temperature: -20 ~~ 65°C 185 +))) 186 +))) 187 +* ((( 188 +((( 189 +Power Input: 12V 2A, DC 190 +))) 191 +))) 55 55 56 -== 1.3 Features == 193 +===== 1.3 Features ===== 57 57 58 58 * Open-Source Linux system 59 59 * RPi4 with 2G /4G or 8G RAM ... ... @@ -70,128 +70,275 @@ 70 70 * Include prepaid $40 onboarding cost and $10 location cost. 71 71 * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]]. 72 72 73 -== 1.4 Label info and login name == 210 +===== 1.4 Label info and login name ===== 74 74 212 + 75 75 [[image:1651803959860-394.png||height="500" width="375"]] 76 -**Label information:** 77 -**Device host name:** (% class="mark" %)dragino-xxxxxx 78 -**Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 79 -**Miner animal name**: xxx-xxx-xxx 80 -**Miner address**: 112xxxxxx 81 -**Eth MAC address**: A8: 40: 41: EF: FE: CD 82 -**Login**: root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%)) 83 -**SN**: device serial number. 84 84 85 -= 2. Quick Start & Onboarding = 86 86 216 + 217 +((( 218 +((( 219 +**~ Label information:** 220 +))) 221 +))) 222 + 223 +((( 224 +((( 225 + 226 +))) 227 +))) 228 + 229 +((( 230 +((( 231 +**~ Device host name:** (% class="mark" %)dragino-xxxxxx 232 +))) 233 +))) 234 + 235 +((( 236 +((( 237 +**~ Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 238 +))) 239 +))) 240 + 241 +((( 242 +((( 243 +**~ Miner animal name**: xxx-xxx-xxx 244 +))) 245 +))) 246 + 247 +((( 248 +((( 249 +**~ Miner address**: 112xxxxxx 250 +))) 251 +))) 252 + 253 +((( 254 +((( 255 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD 256 +))) 257 +))) 258 + 259 +((( 260 +((( 261 +**~ Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 262 +))) 263 +))) 264 + 265 +((( 266 +((( 267 +**~ SN**: device serial number. 268 +))) 269 +))) 270 + 271 + 272 +==== 2. Quick Start & Onboarding ==== 273 + 274 +((( 275 +((( 87 87 The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port. 277 +))) 278 +))) 88 88 89 -== 2.1 Connect HP0D Web UI == 280 +(% class="wikigeneratedid" id="H-2" %) 281 +((( 282 + 283 +))) 90 90 91 -=== 2.1 .1viaHP0D’sAccessPoint===285 +===== 2.1 Connect HP0D Web UI ===== 92 92 93 - Atthefirstboot ofHP0D,it will auto generatea Wi-Finetwork287 +====== 2.1.1 via HP0D’s Access Point. ====== 94 94 289 +((( 290 +((( 291 + At the first boot of HP0D, it will auto generate a Wi-Fi network 292 + 95 95 [[image:1651804327535-321.png||height="325" width="199"]] 294 +))) 295 +))) 96 96 297 +((( 298 +((( 299 + 300 +))) 301 +))) 302 + 303 +((( 304 +((( 97 97 (% class="box infomessage" %) 98 98 ((( 99 - called: **//HPD-dragino-xxxxxx//**307 + called : **//HPD-dragino-xxxxxx//** 100 100 ))) 309 +))) 310 +))) 101 101 312 +((( 313 +((( 102 102 (% class="box infomessage" %) 103 103 ((( 104 - with password: **//dragino+dragino//** 105 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 316 + with password: **//dragino+dragino//** 106 106 ))) 318 +))) 319 +))) 107 107 108 -[[image:1651804397792-591.png||height="386" width="733"]] 321 +((( 322 +((( 323 + 324 +))) 325 +))) 109 109 327 +((( 328 +((( 329 + 330 +))) 331 +))) 110 110 111 -=== 2.1.2 Connect via HP0D hostname === 333 +((( 334 +((( 335 + You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 336 +))) 337 +))) 112 112 113 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address.If your PC(Windows/Mac/Ubuntu) connect thesame network withhe HP0D,you can access the HP0D Web-UI via HP0D’s hostname.339 +[[image:1651804397792-591.png||height="402" width="763"]] 114 114 115 -Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__ 116 116 342 + 343 +====== 2.1.2 Connect via HP0D hostname ====== 344 + 345 +((( 346 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your 347 +))) 348 + 349 +((( 350 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D 351 +))) 352 + 353 +((( 354 + Web-UI via HP0D’s hostname. 355 +))) 356 + 357 + 358 + Like: __**//http:~/~/dragino-4ba54a//**__ 359 + 360 + 361 +(% style="text-align:center" %) 117 117 [[image:1651804629009-699.png]] 118 118 119 -=== 2.1.3 Connect via Ethernet Port === 120 120 121 -Connect the HP0D Ethernet port to your router and HP0D will obtainan IP address from your router. In theouter’s managementportal, you should be able to find what IPaddress the routerhas assignedtothe HP0D.365 +====== 2.1.3 Connect via Ethernet Port ====== 122 122 367 +((( 368 +((( 369 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the 370 +))) 371 +))) 123 123 124 -If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D. 373 +((( 374 +((( 375 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 376 +))) 377 +))) 378 + 379 +((( 380 + 381 +))) 382 + 383 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI 384 + 385 + or SSH access of HP0D. 386 + 387 +(% style="text-align:center" %) 125 125 [[image:1651804782523-623.png]] 126 126 127 -== 2.2 Generate QR Code == 128 128 391 + 392 +===== 2.2 Generate QR Code ===== 393 + 129 129 ((( 130 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 395 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 131 131 ))) 132 132 133 133 ((( 134 -Note: After onboarding, this wallet will become owner of this hotspot. 399 + Note: After onboarding, this wallet will become owner of this hotspot. 135 135 ))) 136 136 402 +(% style="text-align:center" %) 137 137 [[image:image-20220506140312-1.png||height="435" width="438"]] 138 138 139 139 140 -== 2.3 Onboarding Hotspot == 406 +===== 2.3 Onboarding Hotspot ===== 141 141 142 142 ((( 143 -~1. Download the Helium Hotspot APP from the Apple or Google Play store. 409 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store. 144 144 ))) 145 145 146 146 ((( 147 -Note: the APP version need to be greater than 3.11. 413 + Note: the APP version need to be greater than 3.11. 148 148 ))) 149 149 150 150 ((( 151 - 2.To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’417 + 152 152 ))) 153 153 154 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 155 - 156 -3. Scan the QR Code you generated in the previous step. 157 - 158 -[[image:1651828211026-220.png||height="405" width="191"]] 159 - 160 160 ((( 161 - 4. Onboardingyourdevice421 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose 162 162 ))) 163 163 164 164 ((( 165 - MobileAPPwillgetinfo from onboarding server.IfMAC address doesn’t appear,it means thenetworkconnection of mobile to onboarding server might have issue.425 + the ‘DRAGINO Miner HP0D’ 166 166 ))) 167 167 168 -[[image: image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]428 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 169 169 170 - [[image:1651828250802-391.png||height="421"width="197"]][[image:1651828262668-768.png||height="416"width="196"]](%style="display:none"%)430 + 3. Scan the QR Code you generated in the previous step. 171 171 432 +(% style="text-align:center" %) 433 +[[image:1651828211026-220.png||height="405" width="191"]] 434 + 435 + 4. Onboarding your device 436 + 437 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of 438 + 439 + mobile to onboarding server might have issue. 440 + 441 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]] 442 + 443 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]] 444 + 445 + 172 172 5. Check onboarding status 173 173 174 -You can check from mobile: 448 + You can check from mobile: 175 175 176 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] (% style="display:none" %)450 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] 177 177 178 -You can also see the hotspot status in below link: 452 + You can also see the hotspot status in below link: 179 179 180 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 454 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 181 181 182 -Example: 456 + Example: 183 183 184 -Green Synced means hotspot works normal. 458 + Green Synced means hotspot works normal. 185 185 460 +(% style="text-align:center" %) 186 186 [[image:1651828427715-679.png||height="374" width="635"]] 187 187 188 188 189 -== 2.4 Set the Port Forwarding == 464 +===== 2.4 Set the Port Forwarding ===== 190 190 191 191 ((( 192 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.467 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times 193 193 ))) 194 194 470 +((( 471 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues 472 +))) 473 + 474 +((( 475 + you may have. 476 +))) 477 + 478 +(% style="text-align:center" %) 195 195 [[image:1651828514449-658.png]] 196 196 197 197 ((( ... ... @@ -199,41 +199,51 @@ 199 199 ))) 200 200 201 201 ((( 202 -Note: Please refer to more detailed Settings 486 + Note: Please refer to more detailed Settings 203 203 ))) 204 204 205 205 ((( 206 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 490 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 207 207 ))) 208 208 209 209 ((( 210 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 494 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 211 211 ))) 212 212 213 -= 3. Check the configuration of HP0D = 214 214 215 -== 3. 1LoRa frequencyconfiguration ==498 +==== 3. Check the configuration of HP0D ==== 216 216 500 +===== 3.1 LoRa frequency configuration ===== 501 + 502 +(% style="text-align:center" %) 217 217 [[image:1651828687205-178.png||height="323" width="657"]] 218 218 219 -== 3.2 Check the LoRaWAN serveraddress == 220 220 506 + 507 +===== 3.2 Check the LoRaWAN serveraddress ===== 508 + 509 + 510 +(% style="text-align:center" %) 221 221 [[image:1651828703680-156.png||height="349" width="672"]] 222 222 223 -== 3.3 Check Miner configuration == 224 224 514 +===== 3.3 Check Miner configuration ===== 515 + 516 +(% style="text-align:center" %) 225 225 [[image:image-20220506181408-1.png||height="451" width="513"]] 226 226 227 -((( 228 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.** 229 -))) 519 +**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid** 230 230 231 - =4.Installation ofAntenna=521 +**~ button of Update, and then wait 10mins to check here,** 232 232 523 + 524 +==== 4. Installation of Antenna ==== 525 + 233 233 ((( 234 -HP0D use Fiber Glass Antenna. 527 + HP0D use Fiber Glass Antenna. 235 235 ))) 236 236 530 +(% style="text-align:center" %) 237 237 [[image:1651832158606-882.png]] 238 238 239 239 ((( ... ... @@ -241,165 +241,150 @@ 241 241 ))) 242 242 243 243 ((( 244 - Userneed to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:538 + 245 245 ))) 246 246 247 247 ((( 248 - [[image:1651832205608-998.png||height="349"width="198"]]542 + User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector 249 249 ))) 250 250 251 -= 5. SSH Access for Linux console = 252 - 253 253 ((( 254 - IPaddress:IP addressofHP0D or hostnameof HP0D ((% class="mark"%)Suchasdragino-63920a(%%))546 + to antenna and install as below: 255 255 ))) 256 256 257 257 ((( 258 -Port: 22 550 +(% style="text-align:center" %) 551 +[[image:1651832205608-998.png||height="349" width="198"]] 259 259 ))) 260 260 554 +==== 5. SSH Access for Linux console ==== 555 + 261 261 ((( 262 - UserName:(%style="color:green"%)**root**557 + IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 263 263 ))) 264 264 265 265 ((( 266 -P assword:(% style="color:green" %)**Randomly generated (found on device’s label)**561 + Port: 22 267 267 ))) 268 268 269 269 ((( 270 - Afterloggingin,you will be in the Linux console and canentercommands as shown below.565 + User Name: **root** 271 271 ))) 272 272 273 -[[image:1651832284160-991.png||height="171" width="729"]] 274 - 275 -= **6. How to change the Wireless function of HP0D** = 276 - 277 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL. 278 - 279 -== **6.1 Access the Linux console.** == 280 - 281 -Follow the previous step of Step 5. 282 - 283 -== 6.2 Install the package of network-manager == 284 - 285 -Run commands: 286 - 287 -(% class="box infomessage" %) 288 288 ((( 289 - apt update 290 - apt install network-manager 569 + Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 291 291 ))) 292 292 293 -[[image:image-20220507140730-1.png||height="402" width="728"]] 294 - 295 -== 6.3 Reboot the device == 296 - 297 -Run command: 298 - 299 -(% class="box infomessage" %) 300 300 ((( 301 - reboot573 + 302 302 ))) 303 303 304 -[[image:image-20220507140814-2.png]] 305 - 306 -== 6.4 Check the wireless type == 307 - 308 -Run command: 309 - 310 -(% class="box infomessage" %) 311 311 ((( 312 - iw de v577 + After logging in, you will be in the Linux console and can enter commands as shown below. 313 313 ))) 314 314 315 -[[image:image-20220507140941-3.png]] 580 +(% style="text-align:center" %) 581 +[[image:1651832284160-991.png]] 316 316 317 -== 6.5 Connect the WiFi == 318 318 319 -Run command: 320 320 321 -(% class="box infomessage" %) 322 -((( 323 - nmtui 324 -))) 325 325 326 - [[image:image-20220507140953-4.png]]586 +==== 6. Trouble Shootings ==== 327 327 328 -= 7.TroubleShootings =588 +===== 6.1 How to get a wallet address? ===== 329 329 330 - ==7.1How to get a walletaddress? ==590 +// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 331 331 332 -Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 333 333 334 -== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ==593 +===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ===== 335 335 336 336 ((( 337 -User can login the HP0D, able to access other Web Pages except miner page .596 + User can login the HP0D, able to access other Web Pages except miner page 338 338 ))) 339 339 340 340 ((( 341 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 600 + If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 342 342 ))) 343 343 344 -== 7.3 Onboarding ~-~- Some parameters in miner page show timeout == 345 345 604 +===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout ===== 605 + 606 +(% style="text-align:center" %) 346 346 [[image:image-20220506182042-2.png||height="250" width="516"]] 347 347 609 +(% style="text-align:center" %) 348 348 [[image:1651832455372-647.png||height="224" width="520"]] 349 349 350 -HP0D is establish connection to Helium server and not finished. And you might see above. 351 351 352 - Itmightrelateto thenetworkwheremightupto10mins.613 + HP0D is establish connection to Helium server and not finished. And you might see above. 353 353 354 - ==7.4Onboarding– BadGaterway==615 + It might relate to the network where might up to 10mins 355 355 617 + 618 +===== 6.4 Onboarding – Bad Gaterway ===== 619 + 620 +(% style="text-align:center" %) 356 356 [[image:1651832583790-633.png]] 357 357 358 -This is caused by the process leads too long which just need to refresh the page. 623 + This is caused by the process leads too long which just need to refresh the page. 359 359 360 -== 7.5 Onboarding ~-~- Why did QR Code generate is aways fail? == 361 361 626 +6.5 Onboarding ~-~- Why did QR Code generate is aways fail? 627 + 628 +(% style="text-align:center" %) 362 362 [[image:image-20220506182424-3.png]] 363 363 364 -((( 365 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail. 366 -))) 631 + This may be related to the current block height, if the device is synchronizing to the latest height or if the 367 367 368 - ==7.6Onboarding~-~-WhyistheQR Codenotquite thesame as themanual?==633 + device block height is much lower than the current height as the above picture like '1 1', the QR code 369 369 635 + generation may fail. 636 + 637 + 638 +===== 6.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ===== 639 + 640 +(% style="text-align:center" %) 370 370 [[image:1651832742262-209.png||height="297" width="365"]] 371 371 372 -((( 373 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 374 -))) 643 + Please ensure that you enter the correct wallet address and that your network is up and running, the user can 375 375 376 - ==7.7Onboarding–MACaddress is ‘Unknown’afterscanQR Code==645 + click the button of ‘Clean’ to re-generate the QR Code. 377 377 647 + 648 +===== 6.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== 649 + 650 +(% style="text-align:center" %) 378 378 [[image:1651832811038-780.png||height="462" width="216"]] 379 379 380 -((( 381 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve. 382 -))) 653 + If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, 383 383 384 - ==7.8Onboarding– MAC address is beingrefreshedafterscanQR Code==655 + please contact us to help you solve. 385 385 386 -((( 387 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot. 388 -))) 389 389 390 -((( 391 -If you don’t see MAC address, make sure your mobile has good internet connection. 392 -))) 658 +===== 6.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 393 393 660 +// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the 661 + 662 + public key/ wallet address to onboarding server. Server will return the match MAC address 663 + 664 + for this hotspot. 665 + 666 + 667 + If you don’t see MAC address, make sure your mobile has good internet connection. 668 + 669 +(% style="text-align:center" %) 394 394 [[image:1651832880009-473.png]] 395 395 396 -== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ == 397 397 398 - Thisiscausedbytheserverconnectiondelay, which doesnot affect the normaluse.673 +===== 6.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ===== 399 399 675 + This is caused by the server connection delay, which does not affect the normal use. 676 + 677 + 678 +(% style="text-align:center" %) 400 400 [[image:1651832959907-357.png]] 401 401 402 -== 7.10 Mobile APP crash after scan the QR Code? ==681 +===== 6.10 Mobile APP crash after scan the QR Code? ===== 403 403 404 404 * Make sure you have input the correct Wallet address to generate QR Code. 405 405 * Make sure your mobile app uses the same wallet address as the one to generate QR Code. ... ... @@ -406,89 +406,74 @@ 406 406 * Make sure your mobile app’s relevant permission are enabled. 407 407 * Known: The Android 11 version may cause this kind of issue. 408 408 409 -== 7.11 Why the frequency/region is not the same what I purchased? == 688 +1. 689 +11. Why the frequency/region is not the same what I purchased? 410 410 411 -((( 412 -Each HP0D is inspected and configured prior to shipping. 413 -))) 691 +//Each HP0D is inspected and configured prior to shipping.// 414 414 415 -((( 416 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 417 -))) 693 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.// 418 418 419 -== 7.12 Can use the frequency to a region where is not support? == 420 420 421 -((( 422 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link: 423 -))) 696 +1. 697 +11. Can use the frequency to a region where is not support? 424 424 425 -((( 699 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// 700 + 426 426 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 427 -))) 428 428 429 -== 7.13 Can change the frequency of the HP0D Miner? == 430 430 431 -We do not recommend doing this, it may damage your device 704 +1. 705 +11. Can change the frequency of the HP0D Miner? 432 432 433 - =8.Supports=707 +//We do not recommend doing this, it may damage your device// 434 434 435 -((( 436 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]]. 437 -))) 438 438 439 -((( 440 -With your question as detail as possible. We will reply and help you in the shortest. 441 -))) 442 442 443 -= 9. Order Info = 444 444 445 -(% style="color:#0000ff" %)**HP0D-XXX** 446 446 447 - (%style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band713 +1. Supports 448 448 715 +//If you are experiencing issues and can’t solve, you can send mail to// 716 + 717 +[[//support@dragino.com//>>mailto:support@dragino.com]] 718 + 719 +//With your question as detail as possible. We will reply and help you in the shortest.// 720 + 721 + 722 + 723 + 724 +1. Order Info 725 + 726 +**HP0D-XXX** 727 + 728 +**XXX**: Frequency Band 729 + 449 449 * 868: For Bands: EU868,IN865 450 450 * 915: For Bands: US915,AU915,AS923,KR920 451 451 452 - =10. Manufacturer Info=733 +1. Manufacturer Info 453 453 454 -((( 455 455 **Shenzhen Dragino Technology Development co. LTD** 456 -))) 457 457 458 -((( 459 459 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 460 -))) 461 461 462 -((( 463 463 LongCheng Street, LongGang District ; Shenzhen 518116,China 464 -))) 465 465 466 -= 11. FCC Warning = 467 467 468 -((( 742 +1. FCC Warning 743 + 469 469 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 470 -))) 471 471 472 -((( 473 473 ~-~- Reorient or relocate the receiving antenna. 474 -))) 475 475 476 -((( 477 477 ~-~- Increase the separation between the equipment and receiver. 478 -))) 479 479 480 -((( 481 481 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 482 -))) 483 483 484 -((( 485 485 ~-~- Consult the dealer or an experienced radio/TV technician for help. 486 -))) 487 487 488 - (((754 + 489 489 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 490 -))) 491 491 492 - (((757 + 493 493 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 494 -)))
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