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Last modified by Xiaoling on 2024/10/21 15:44
From version 74.12
edited by Xiaoling
on 2022/05/14 15:25
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To version 46.1
edited by Xiaoling
on 2022/05/06 17:43
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Summary

Details

Page properties
Title
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1 -HP0D Full Hotspot for Helium
1 +HP0D
Content
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1 1  
2 2  
3 3  (% style="text-align:center" %)
4 -[[image:1651802206983-860.png||height="509" width="475"]]
4 +[[image:1651802206983-860.png||height="645" width="602"]]
5 5  
6 6  
7 7  (((
... ... @@ -9,51 +9,136 @@
9 9  )))
10 10  
11 11  
12 - **Contents:**
13 13  
13 +
14 +
14 14  {{toc/}}
15 15  
16 16  
17 -= 1. Introduction =
18 +==== 1. Introduction ====
18 18  
19 -== 1.1 What is HP0D ==
20 +===== 1.1 What is HP0D =====
20 20  
21 21  (((
22 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
23 +(((
24 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
23 23  )))
24 24  
25 25  (((
26 -HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
28 + Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
27 27  )))
28 28  
29 29  (((
30 -(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
32 + at low data rates.
31 31  )))
34 +)))
32 32  
33 33  (((
34 -HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
37 +(((
38 +
35 35  )))
40 +)))
36 36  
37 -== 1.2 Specifications ==
42 +(((
43 +(((
44 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
45 +)))
38 38  
47 +(((
48 + ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
49 +)))
50 +
51 +(((
52 + packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
53 +)))
54 +
55 +(((
56 + HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
57 +)))
58 +)))
59 +
60 +(((
61 +(((
62 +**~ and connects max 2 x LoRaWAN servers at the same time**.
63 +)))
64 +)))
65 +
66 +(((
67 +(((
68 +
69 +)))
70 +)))
71 +
72 +(((
73 +(((
74 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
75 +)))
76 +
77 +(((
78 + for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
79 +)))
80 +)))
81 +
82 +(((
83 +(((
84 +
85 +)))
86 +)))
87 +
88 +(((
89 +(((
90 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
91 +)))
92 +
93 +(((
94 + customize the frequency bands to use in their own LoRaWAN network.
95 +)))
96 +)))
97 +
98 +
99 +===== 1.2 Specifications =====
100 +
101 +(((
39 39  **~ Hardware System:**
103 +)))
104 +
105 +(((
40 40   Linux Part:
107 +)))
41 41  
42 -* Raspberry Pi 4
109 +* (((
110 +Raspberry Pi 4
111 +)))
43 43  
113 +(((
44 44  **~ Interface:**
115 +)))
45 45  
46 -* 10M/100M RJ45 Ports x 1
47 -* LoRaWAN Wireless
48 -* Power Input: 12V 2A, DC
117 +* (((
118 +10M/100M RJ45 Ports x 1
119 +)))
120 +* (((
121 +LoRaWAN Wireless
122 +)))
123 +* (((
124 +Power Input: 12V 2A, DC
125 +)))
49 49  
127 +(((
50 50  **~ Operating Condition:**
129 +)))
51 51  
52 -* Work Temperature: -20 ~~ 65°C
53 -* Storage Temperature: -20 ~~ 65°C
54 -* Power Input: 12V 2A, DC
131 +* (((
132 +Work Temperature: -20 ~~ 65°C
133 +)))
134 +* (((
135 +Storage Temperature: -20 ~~ 65°C
136 +)))
137 +* (((
138 +Power Input: 12V 2A, DC
139 +)))
55 55  
56 -== 1.3 Features ==
141 +===== 1.3 Features =====
57 57  
58 58  * Open-Source Linux system
59 59  * RPi4 with 2G /4G or 8G RAM
... ... @@ -70,171 +70,178 @@
70 70  * Include prepaid $40 onboarding cost and $10 location cost.
71 71  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
72 72  
73 -== 1.4 Label info and login name ==
158 +===== 1.4 Label info and login name =====
74 74  
75 -[[image:1651803959860-394.png||height="500" width="375"]]
76 -**Label information:**
77 -**Device host name:**    (% class="mark" %)dragino-xxxxxx
78 -**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
79 -**Miner animal name**: xxx-xxx-xxx
80 -**Miner address**:       112xxxxxx
81 -**Eth MAC address**: A8: 40: 41: EF: FE: CD
82 -**Login**:  root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%))
83 -**SN**:  device serial number.
84 84  
85 -= 2. Quick Start & Onboarding =
161 +(% style="text-align:center" %)
162 +[[image:1651803959860-394.png||height="653" width="490"]]
86 86  
87 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
88 88  
89 -== 2.1  Connect HP0D Web UI ==
90 90  
91 -=== 2.1.1 via HP0D’s Access Point ===
166 +(((
167 +**~ Label information:**
168 +)))
92 92  
93 -At the first boot of HP0D, it will auto generate a Wi-Fi network
170 +(((
171 +
172 +)))
94 94  
95 -[[image:1651804327535-321.png||height="325" width="199"]]
174 +(((
175 +**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
176 +)))
96 96  
97 -(% class="box infomessage" %)
98 98  (((
99 - called  : **//HPD-dragino-xxxxxx//**
179 +**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
100 100  )))
101 101  
102 -(% class="box infomessage" %)
103 103  (((
104 - with password:  **//dragino+dragino//**
105 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
183 +**~ Miner animal name**: xxx-xxx-xxx
106 106  )))
107 107  
108 -[[image:1651804397792-591.png||height="386" width="733"]]
186 +(((
187 +**~ Miner address**:          112xxxxxx
188 +)))
109 109  
190 +(((
191 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
192 +)))
110 110  
111 -=== 2.1.2 Connect via HP0D hostname ===
194 +(((
195 +**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
196 +)))
112 112  
113 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
198 +(((
199 +**~ SN**:  device serial number.
200 +)))
114 114  
115 -Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
116 116  
117 -[[image:1651804629009-699.png]]
203 +==== 2. Quick Start & Onboarding ====
118 118  
119 -=== 2.1.3 Connect via Ethernet Port ===
205 +(((
206 +(((
207 + The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
208 +)))
120 120  
121 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
210 +(((
211 + connecting to its Wi-Fi network, or via its WAN Ethernet port.
212 +)))
213 +)))
122 122  
215 +(% class="wikigeneratedid" id="H-2" %)
216 +(((
217 +
218 +)))
123 123  
124 -If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
125 -[[image:1651804782523-623.png]]
220 +===== 2.1  Connect HP0D Web UI =====
126 126  
127 -== 2.2 Generate QR Code ==
222 +====== 2.1.1 via HP0D’s Access Point. ======
128 128  
129 129  (((
130 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
225 + At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
131 131  )))
132 132  
133 133  (((
134 -Note: After onboarding, this wallet will become owner of this hotspot.
229 +
135 135  )))
136 136  
137 -[[image:image-20220506140312-1.png||height="435" width="438"]]
232 +(((
233 + called           : **//HPD-dragino-xxxxxx//**
234 +)))
138 138  
236 +(((
237 + with password:  **//dragino+dragino//**
238 +)))
139 139  
140 -== 2.3 Onboarding Hotspot ==
141 -
142 142  (((
143 -~1. Download the Helium Hotspot APP from the Apple or Google Play store.
241 +
144 144  )))
145 145  
146 146  (((
147 -Note: the APP version need to be greater than 3.11.
245 +
148 148  )))
149 149  
150 150  (((
151 -2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
249 + You can use a PC to connect to this Wi-Fi network. The PC will
152 152  )))
153 153  
154 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
155 -
156 -3. Scan the QR Code you generated in the previous step.
157 -
158 -[[image:1651828211026-220.png||height="405" width="191"]]
159 -
160 160  (((
161 -4. Onboarding your device
253 + get an IP address 10.130.1.xxx and the HP0D has the default
162 162  )))
163 163  
164 164  (((
165 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.  
257 + IP 10.130.1.1
166 166  )))
167 167  
168 -[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
169 169  
170 - [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
171 171  
172 -5. Check onboarding status
173 173  
174 -You can check from mobile:
175 175  
176 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
177 177  
178 -You can also see the hotspot status in below link:
265 +(% style="text-align:center" %)
266 +[[image:1651804397792-591.png]]
179 179  
180 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
181 181  
182 -Example:
183 183  
184 -Green Synced means hotspot works normal.
270 +====== 2.1.2 Connect via HP0D hostname ======
185 185  
186 -[[image:1651828427715-679.png||height="374" width="635"]]
272 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
187 187  
274 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
188 188  
189 -== 2.4 Set the Port Forwarding ==
276 + Web-UI via HP0D’s hostname.
190 190  
191 -(((
192 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
193 -)))
194 194  
195 -[[image:1651828514449-658.png]]
279 + Like: __**//http:~/~/dragino-4ba54a//**__
196 196  
197 -(((
198 -
199 -)))
200 200  
282 +(% style="text-align:center" %)
283 +[[image:1651804629009-699.png]]
284 +
285 +
286 +====== 2.1.3 Connect via Ethernet Port ======
287 +
201 201  (((
202 -Note: Please refer to more detailed Settings
289 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
203 203  )))
204 204  
205 205  (((
206 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
293 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
207 207  )))
208 208  
209 209  (((
210 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
297 +
211 211  )))
212 212  
213 -= 3. Check the configuration of HP0D =
300 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
214 214  
215 -== 3.1 LoRa frequency configuration ==
302 +(% style="text-align:center" %)
303 +[[image:1651804782523-623.png]]
216 216  
217 -[[image:1651828687205-178.png||height="323" width="657"]]
218 218  
219 -== 3.2 Check the LoRaWAN serveraddress ==
220 220  
221 -[[image:1651828703680-156.png||height="349" width="672"]]
307 +===== 2.2 Generate QR Code =====
222 222  
223 -== 3.3 Check Miner configuration ==
309 +(((
310 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
311 +)))
224 224  
225 -[[image:image-20220506181408-1.png||height="451" width="513"]]
226 -
227 227  (((
228 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**
314 + Note: After onboarding, this wallet will become owner of this hotspot.
229 229  )))
230 230  
231 -= 4. Installation of Antenna =
317 +(% style="text-align:center" %)
318 +[[image:image-20220506140312-1.png]]
232 232  
320 +
321 +===== 2.3 Onboarding Hotspot =====
322 +
233 233  (((
234 -HP0D use Fiber Glass Antenna.
324 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
235 235  )))
236 236  
237 -[[image:1651832158606-882.png]]
327 +(((
328 + Note: the APP version need to be greater than 3.11.
329 +)))
238 238  
239 239  (((
240 240  
... ... @@ -241,254 +241,304 @@
241 241  )))
242 242  
243 243  (((
244 -User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
336 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
245 245  )))
246 246  
247 247  (((
248 -[[image:1651832205608-998.png||height="349" width="198"]]
340 + the ‘DRAGINO Miner HP0D’
249 249  )))
250 250  
251 -= 5. SSH Access for Linux console =
343 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
252 252  
345 + 3. Scan the QR Code you generated in the previous step.
346 +
347 +(% style="text-align:center" %)
348 +[[image:1651828211026-220.png||height="405" width="191"]]
349 +
350 + 4. Onboarding your device
351 +
352 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
353 +
354 + mobile to onboarding server might have issue.
355 +
356 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
357 +
358 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
359 +
360 +
361 +5. Check onboarding status
362 +
363 + You can check from mobile:
364 +
365 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
366 +
367 + You can also see the hotspot status in below link:
368 +
369 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
370 +
371 + Example:
372 +
373 + Green Synced means hotspot works normal.
374 +
375 +(% style="text-align:center" %)
376 +[[image:1651828427715-679.png||height="374" width="635"]]
377 +
378 +
379 +===== 2.4 Set the Port Forwarding =====
380 +
253 253  (((
254 -IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))
382 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
255 255  )))
256 256  
257 257  (((
258 -Port:         22
386 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
259 259  )))
260 260  
261 261  (((
262 -User Name:      (% style="color:green" %)**root**
390 + you may have.
263 263  )))
264 264  
393 +(% style="text-align:center" %)
394 +[[image:1651828514449-658.png]]
395 +
265 265  (((
266 -Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**
397 +
267 267  )))
268 268  
269 269  (((
270 -After logging in, you will be in the Linux console and can enter commands as shown below.
401 + Note: Please refer to more detailed Settings
271 271  )))
272 272  
273 -[[image:1651832284160-991.png||height="171" width="729"]]
404 +(((
405 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
406 +)))
274 274  
275 -= **6. How to change the Wireless function of HP0D** =
408 +(((
409 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
410 +)))
276 276  
277 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
278 278  
279 -== **6.1 Access the Linux console.** ==
413 +==== 3. Check the configuration of HP0D ====
280 280  
281 -Follow the previous step of Step 5.
415 +===== 3.1 LoRa frequency configuration =====
282 282  
283 -== 6.2 Install the package of network-manager ==
417 +(% style="text-align:center" %)
418 +[[image:1651828687205-178.png||height="323" width="657"]]
284 284  
285 -Run commands:
286 286  
287 -(% class="box infomessage" %)
288 -(((
289 - apt update
290 - apt install network-manager
291 -)))
292 292  
293 -[[image:image-20220507140730-1.png||height="402" width="728"]]
422 +===== 3.2 Check the LoRaWAN serveraddress =====
294 294  
295 -== 6.3 Reboot the device ==
296 296  
297 -Run command:
425 +(% style="text-align:center" %)
426 +[[image:1651828703680-156.png||height="349" width="672"]]
298 298  
299 -(% class="box infomessage" %)
300 -(((
301 - reboot
302 -)))
303 303  
304 -[[image:image-20220507140814-2.png]]
305 305  
306 -== 6.4 Check the wireless type ==
307 307  
308 -Run command:
309 309  
310 -(% class="box infomessage" %)
311 -(((
312 - iw dev
313 -)))
314 314  
315 -[[image:image-20220507140941-3.png]]
316 316  
317 -== 6.5 Connect the WiFi ==
318 318  
319 -Run command:
435 +1.
436 +11. Check Miner configuration
320 320  
321 -(% class="box infomessage" %)
322 -(((
323 - nmtui
324 -)))
438 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
325 325  
326 -[[image:image-20220507140953-4.png]]
440 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
327 327  
328 -= 7. Trouble Shootings =
329 329  
330 -== 7.1 How to get a wallet address? ==
331 331  
332 -Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
333 333  
334 -== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ==
335 335  
336 -(((
337 -User can login the HP0D, able to access other Web Pages except miner page.
338 -)))
446 +1. Installation of Antenna
339 339  
340 -(((
341 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
342 -)))
448 +HP0D use Fiber Glass Antenna.
343 343  
344 -== 7.3 Onboarding ~-~- Some parameters in miner page show timeout ==
450 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
345 345  
346 -[[image:image-20220506182042-2.png||height="250" width="516"]]
452 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
347 347  
348 -[[image:1651832455372-647.png||height="224" width="520"]]
349 349  
350 -HP0D is establish connection to Helium server and not finished. And you might see above.
455 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
351 351  
352 -It might relate to the network where might up to 10mins.
353 353  
354 -== 7.4 Onboarding – Bad Gaterway ==
355 355  
356 -[[image:1651832583790-633.png]]
357 357  
358 -This is caused by the process leads too long which just need to refresh the page.
359 359  
360 -== 7.5 Onboarding ~-~- Why did QR Code generate is aways fail? ==
461 +1. SSH Access for Linux console
361 361  
362 -[[image:image-20220506182424-3.png]]
463 +IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
363 363  
364 -(((
365 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
366 -)))
465 +Port:         22
367 367  
368 -== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ==
467 +User Name:      **root**
369 369  
370 -[[image:1651832742262-209.png||height="297" width="365"]]
469 +Password:         **Randomly generated （found on device’s label ）**
371 371  
372 -(((
471 +
472 +After logging in, you will be in the Linux console and can enter commands as shown below.
473 +
474 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
475 +
476 +
477 +
478 +
479 +1. Trouble Shootings
480 +11. How to get a wallet address?
481 +
482 +//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
483 +
484 +
485 +1.
486 +11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
487 +
488 +//User can login the HP0D, able to access other Web Pages except miner page//
489 +
490 +
491 +//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
492 +
493 +
494 +1.
495 +11. Onboarding ~-~- Some parameters in miner page show timeout
496 +
497 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
498 +
499 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
500 +
501 +//HP0D is establish connection to Helium server and not finished. And you might see above.//
502 +
503 +//It might relate to the network where might up to 10mins//
504 +
505 +
506 +1.
507 +11. Onboarding – Bad Gaterway
508 +
509 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
510 +
511 +//This is caused by the process leads too long which just need to refresh the page.//
512 +
513 +
514 +1.
515 +11. Onboarding ~-~- Why did QR Code generate is aways fail?
516 +
517 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
518 +
519 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
520 +
521 +
522 +1.
523 +11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
524 +
525 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
526 +
373 373  Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
374 -)))
375 375  
376 -== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ==
377 377  
378 -[[image:1651832811038-780.png||height="462" width="216"]]
530 +1.
531 +11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
379 379  
380 -(((
381 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
382 -)))
533 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
383 383  
384 -== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ==
535 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
385 385  
386 -(((
387 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
388 -)))
389 389  
390 -(((
391 -If you don’t see MAC address, make sure your mobile has good internet connection.
392 -)))
538 +1.
539 +11. Onboarding – MAC address is being refreshed after scan QR Code
393 393  
394 -[[image:1651832880009-473.png]]
541 +//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
395 395  
396 -== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ==
397 397  
398 -This is caused by the server connection delay, which does not affect the normal use.
544 +//If you don’t see MAC address, make sure your mobile has good internet connection.//
399 399  
400 -[[image:1651832959907-357.png]]
546 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
401 401  
402 -== 7.10 Mobile APP crash after scan the QR Code? ==
403 403  
404 -* Make sure you have input the correct Wallet address to generate QR Code.
405 -* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
406 -* Make sure your mobile app’s relevant permission are enabled.
407 -* Known: The Android 11 version may cause this kind of issue.
408 408  
409 -== 7.11 Why the frequency/region is not the same what I purchased? ==
410 410  
411 -(((
412 -Each HP0D is inspected and configured prior to shipping.
413 -)))
551 +1.
552 +11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
414 414  
415 -(((
416 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
417 -)))
554 +//This is caused by the server connection delay, which does not affect the normal use.//
418 418  
419 -== 7.12 Can use the frequency to a region where is not support? ==
556 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
420 420  
421 -(((
422 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:
423 -)))
424 424  
425 -(((
559 +*
560 +*1. Mobile APP crash after scan the QR Code?
561 +* //Make sure you have input the correct Wallet address to generate QR Code.//
562 +* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
563 +* //Make sure your mobile app’s relevant permission are enabled.//
564 +* //Known: The Android 11 version may cause this kind of issue.//
565 +
566 +1.
567 +11. Why the frequency/region is not the same what I purchased?
568 +
569 +//Each HP0D is inspected and configured prior to shipping.//
570 +
571 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
572 +
573 +
574 +1.
575 +11. Can use the frequency to a region where is not support?
576 +
577 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
578 +
426 426  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
427 -)))
428 428  
429 -== 7.13 Can change the frequency of the HP0D Miner? ==
430 430  
431 -We do not recommend doing this, it may damage your device
582 +1.
583 +11. Can change the frequency of the HP0D Miner?
432 432  
433 -= 8. Supports =
585 +//We do not recommend doing this, it may damage your device//
434 434  
435 -(((
436 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
437 -)))
438 438  
439 -(((
440 -With your question as detail as possible. We will reply and help you in the shortest.
441 -)))
442 442  
443 -= 9. Order Info =
444 444  
445 -(% style="color:#0000ff" %)**HP0D-XXX**
446 446  
447 -(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
591 +1. Supports
448 448  
593 +//If you are experiencing issues and can’t solve, you can send mail to//
594 +
595 +[[//support@dragino.com//>>mailto:support@dragino.com]]
596 +
597 +//With your question as detail as possible. We will reply and help you in the shortest.//
598 +
599 +
600 +
601 +
602 +1. Order Info
603 +
604 +**HP0D-XXX**
605 +
606 +**XXX**: Frequency Band
607 +
449 449  * 868: For Bands: EU868,IN865
450 450  * 915: For Bands: US915,AU915,AS923,KR920
451 451  
452 -= 10. Manufacturer Info =
611 +1. Manufacturer Info
453 453  
454 -(((
455 455  **Shenzhen Dragino Technology Development co. LTD**
456 -)))
457 457  
458 -(((
459 459  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
460 -)))
461 461  
462 -(((
463 463  LongCheng Street, LongGang District ; Shenzhen 518116,China
464 -)))
465 465  
466 -= 11. FCC Warning =
467 467  
468 -(((
620 +1. FCC Warning
621 +
469 469  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
470 -)))
471 471  
472 -(((
473 473  ~-~- Reorient or relocate the receiving antenna.
474 -)))
475 475  
476 -(((
477 477  ~-~- Increase the separation between the equipment and receiver.
478 -)))
479 479  
480 -(((
481 481  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
482 -)))
483 483  
484 -(((
485 485  ~-~- Consult the dealer or an experienced radio/TV technician for help.
486 -)))
487 487  
488 -(((
632 +
489 489  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
490 -)))
491 491  
492 -(((
635 +
493 493  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
494 -)))
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