Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -318,10 +318,8 @@ 318 318 319 319 4. Onboarding your device 320 320 321 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 321 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] 322 322 323 -[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] 324 - 325 325 [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %) 326 326 327 327 ... ... @@ -446,8 +446,8 @@ 446 446 447 447 (% class="box infomessage" %) 448 448 ((( 449 - 450 - 447 + apt update 448 + apt install network-manager 451 451 ))) 452 452 453 453 [[image:image-20220507140730-1.png]] ... ... @@ -459,7 +459,7 @@ 459 459 460 460 (% class="box infomessage" %) 461 461 ((( 462 - 460 + reboot 463 463 ))) 464 464 465 465 [[image:image-20220507140814-2.png]] ... ... @@ -470,7 +470,7 @@ 470 470 471 471 (% class="box infomessage" %) 472 472 ((( 473 - 471 + iw dev 474 474 ))) 475 475 476 476 [[image:image-20220507140941-3.png]] ... ... @@ -481,7 +481,7 @@ 481 481 482 482 (% class="box infomessage" %) 483 483 ((( 484 - 482 + nmtui 485 485 ))) 486 486 487 487 [[image:image-20220507140953-4.png]] ... ... @@ -536,9 +536,7 @@ 536 536 537 537 [[image:1651832742262-209.png||height="297" width="365"]] 538 538 539 -((( 540 540 Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 541 -))) 542 542 543 543 544 544 ===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== ... ... @@ -545,20 +545,14 @@ 545 545 546 546 [[image:1651832811038-780.png||height="462" width="216"]] 547 547 548 -((( 549 549 If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve. 550 -))) 551 551 552 552 553 553 ===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 554 554 555 -((( 556 556 After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot. 557 -))) 558 558 559 -((( 560 560 If you don’t see MAC address, make sure your mobile has good internet connection. 561 -))) 562 562 563 563 [[image:1651832880009-473.png]] 564 564 ... ... @@ -580,24 +580,16 @@ 580 580 581 581 ===== 7.11 Why the frequency/region is not the same what I purchased? ===== 582 582 583 -((( 584 584 Each HP0D is inspected and configured prior to shipping. 585 -))) 586 586 587 -((( 588 588 If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 589 -))) 590 590 591 591 592 592 ===== 7.12 Can use the frequency to a region where is not support? ===== 593 593 594 -((( 595 595 Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link 596 -))) 597 597 598 -((( 599 599 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 600 -))) 601 601 602 602 603 603 ===== 7.13 Can change the frequency of the HP0D Miner? ===== ... ... @@ -607,13 +607,11 @@ 607 607 608 608 ==== 8. Supports ==== 609 609 610 -((( 611 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]]. 612 -))) 592 +If you are experiencing issues and can’t solve, you can send mail to 613 613 614 -((( 594 +[[support@dragino.com>>mailto:support@dragino.com]] 595 + 615 615 With your question as detail as possible. We will reply and help you in the shortest. 616 -))) 617 617 618 618 619 619 ==== 9. Order Info ====