Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -318,7 +318,9 @@ 318 318 319 319 4. Onboarding your device 320 320 321 +((( 321 321 Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 323 +))) 322 322 323 323 [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] 324 324 ... ... @@ -446,8 +446,8 @@ 446 446 447 447 (% class="box infomessage" %) 448 448 ((( 449 - apt update 450 - apt install network-manager 451 + apt update 452 + apt install network-manager 451 451 ))) 452 452 453 453 [[image:image-20220507140730-1.png]] ... ... @@ -459,7 +459,7 @@ 459 459 460 460 (% class="box infomessage" %) 461 461 ((( 462 - reboot 464 + reboot 463 463 ))) 464 464 465 465 [[image:image-20220507140814-2.png]] ... ... @@ -470,7 +470,7 @@ 470 470 471 471 (% class="box infomessage" %) 472 472 ((( 473 - iw dev 475 + iw dev 474 474 ))) 475 475 476 476 [[image:image-20220507140941-3.png]] ... ... @@ -481,7 +481,7 @@ 481 481 482 482 (% class="box infomessage" %) 483 483 ((( 484 - nmtui 486 + nmtui 485 485 ))) 486 486 487 487 [[image:image-20220507140953-4.png]] ... ... @@ -536,7 +536,9 @@ 536 536 537 537 [[image:1651832742262-209.png||height="297" width="365"]] 538 538 541 +((( 539 539 Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 543 +))) 540 540 541 541 542 542 ===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== ... ... @@ -543,14 +543,20 @@ 543 543 544 544 [[image:1651832811038-780.png||height="462" width="216"]] 545 545 550 +((( 546 546 If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve. 552 +))) 547 547 548 548 549 549 ===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 550 550 557 +((( 551 551 After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot. 559 +))) 552 552 561 +((( 553 553 If you don’t see MAC address, make sure your mobile has good internet connection. 563 +))) 554 554 555 555 [[image:1651832880009-473.png]] 556 556 ... ... @@ -572,16 +572,24 @@ 572 572 573 573 ===== 7.11 Why the frequency/region is not the same what I purchased? ===== 574 574 585 +((( 575 575 Each HP0D is inspected and configured prior to shipping. 587 +))) 576 576 589 +((( 577 577 If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 591 +))) 578 578 579 579 580 580 ===== 7.12 Can use the frequency to a region where is not support? ===== 581 581 596 +((( 582 582 Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link 598 +))) 583 583 600 +((( 584 584 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 602 +))) 585 585 586 586 587 587 ===== 7.13 Can change the frequency of the HP0D Miner? ===== ... ... @@ -591,11 +591,13 @@ 591 591 592 592 ==== 8. Supports ==== 593 593 594 -If you are experiencing issues and can’t solve, you can send mail to 612 +((( 613 +If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]]. 614 +))) 595 595 596 -[[support@dragino.com>>mailto:support@dragino.com]] 597 - 616 +((( 598 598 With your question as detail as possible. We will reply and help you in the shortest. 618 +))) 599 599 600 600 601 601 ==== 9. Order Info ====