<
From version < 73.7 >
edited by Xiaoling
on 2022/05/07 15:10
To version < 73.1 >
edited by Edwin Chen
on 2022/05/07 14:12
>
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.Xiaoling
1 +XWiki.Edwin
Content
... ... @@ -22,15 +22,27 @@
22 22  (((
23 23  (((
24 24  (((
25 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
25 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
26 26  )))
27 27  )))
28 +
29 +(((
30 +(((
31 + Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
28 28  )))
33 +)))
29 29  
30 30  (((
31 31  (((
37 + at low data rates.
38 +)))
39 +)))
40 +)))
41 +
32 32  (((
33 -HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
43 +(((
44 +(((
45 +
34 34  )))
35 35  )))
36 36  )))
... ... @@ -38,15 +38,25 @@
38 38  (((
39 39  (((
40 40  (((
41 -HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
53 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
42 42  )))
43 43  )))
56 +
57 +(((
58 +(((
59 + ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
44 44  )))
61 +)))
45 45  
46 46  (((
47 47  (((
65 + packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
66 +)))
67 +)))
68 +
48 48  (((
49 -**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
70 +(((
71 + HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
50 50  )))
51 51  )))
52 52  )))
... ... @@ -54,12 +54,56 @@
54 54  (((
55 55  (((
56 56  (((
57 -HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
79 +**~ and connects max 2 x LoRaWAN servers at the same time**.
58 58  )))
59 59  )))
60 60  )))
61 61  
84 +(((
85 +(((
86 +(((
87 +
88 +)))
89 +)))
90 +)))
62 62  
92 +(((
93 +(((
94 +(((
95 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
96 +)))
97 +)))
98 +
99 +(((
100 +(((
101 + for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
102 +)))
103 +)))
104 +)))
105 +
106 +(((
107 +(((
108 +(((
109 +
110 +)))
111 +)))
112 +)))
113 +
114 +(((
115 +(((
116 +(((
117 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
118 +)))
119 +)))
120 +
121 +(((
122 +(((
123 + customize the frequency bands to use in their own LoRaWAN network.
124 +)))
125 +)))
126 +)))
127 +
128 +
63 63  ===== 1.2 Specifications =====
64 64  
65 65  (((
... ... @@ -146,55 +146,63 @@
146 146  
147 147  [[image:1651803959860-394.png||height="500" width="375"]]
148 148  
215 +
216 +
149 149  (((
150 150  (((
151 -**Label information:**
219 +**~ Label information:**
152 152  )))
153 153  )))
154 154  
155 155  (((
156 156  (((
157 -**Device host name:**      (% class="mark" %)dragino-xxxxxx
225 +
158 158  )))
159 159  )))
160 160  
161 161  (((
162 162  (((
163 -**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
231 +**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
164 164  )))
165 165  )))
166 166  
167 167  (((
168 168  (((
169 -**Miner animal name**: xxx-xxx-xxx
237 +**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
170 170  )))
171 171  )))
172 172  
173 173  (((
174 174  (((
175 -**Miner address**:          112xxxxxx
243 +**~ Miner animal name**: xxx-xxx-xxx
176 176  )))
177 177  )))
178 178  
179 179  (((
180 180  (((
181 -**Eth MAC address**: A8: 40: 41: EF: FE: CD
249 +**~ Miner address**:          112xxxxxx
182 182  )))
183 183  )))
184 184  
185 185  (((
186 186  (((
187 -**Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
255 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
188 188  )))
189 189  )))
190 190  
191 191  (((
192 192  (((
193 -**SN**:  device serial number.
261 +**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
194 194  )))
195 195  )))
196 196  
265 +(((
266 +(((
267 +**~ SN**:  device serial number.
268 +)))
269 +)))
197 197  
271 +
198 198  ==== 2. Quick Start & Onboarding ====
199 199  
200 200  (((
... ... @@ -214,7 +214,7 @@
214 214  
215 215  (((
216 216  (((
217 -At the first boot of HP0D, it will auto generate a Wi-Fi network
291 + At the first boot of HP0D, it will auto generate a Wi-Fi network
218 218  
219 219  [[image:1651804327535-321.png||height="325" width="199"]]
220 220  )))
... ... @@ -230,7 +230,7 @@
230 230  (((
231 231  (% class="box infomessage" %)
232 232  (((
233 - called           : **//HPD-dragino-xxxxxx//**
307 + called           : **//HPD-dragino-xxxxxx//**
234 234  )))
235 235  )))
236 236  )))
... ... @@ -239,7 +239,7 @@
239 239  (((
240 240  (% class="box infomessage" %)
241 241  (((
242 - with password:  **//dragino+dragino//**
316 + with password:  **//dragino+dragino//**
243 243  )))
244 244  )))
245 245  )))
... ... @@ -246,21 +246,45 @@
246 246  
247 247  (((
248 248  (((
249 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
323 +
250 250  )))
251 251  )))
252 252  
327 +(((
328 +(((
329 +
330 +)))
331 +)))
332 +
333 +(((
334 +(((
335 + You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
336 +)))
337 +)))
338 +
253 253  [[image:1651804397792-591.png||height="402" width="763"]]
254 254  
255 255  
342 +
256 256  ====== 2.1.2 Connect via HP0D hostname ======
257 257  
258 258  (((
259 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
346 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
347 +)))
260 260  
261 -Like: __**//http:~/~/dragino-4ba54a//**__
349 +(((
350 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
262 262  )))
263 263  
353 +(((
354 + Web-UI via HP0D’s hostname.
355 +)))
356 +
357 +
358 + Like: __**//http:~/~/dragino-4ba54a//**__
359 +
360 +
361 +(% style="text-align:center" %)
264 264  [[image:1651804629009-699.png]]
265 265  
266 266  
... ... @@ -268,27 +268,40 @@
268 268  
269 269  (((
270 270  (((
271 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
369 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
272 272  )))
273 273  )))
274 274  
275 275  (((
276 -If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
374 +(((
375 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
277 277  )))
377 +)))
278 278  
379 +(((
380 +
381 +)))
382 +
383 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI
384 +
385 + or SSH access of HP0D.
386 +
387 +(% style="text-align:center" %)
279 279  [[image:1651804782523-623.png]]
280 280  
281 281  
391 +
282 282  ===== 2.2 Generate QR Code =====
283 283  
284 284  (((
285 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
395 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
286 286  )))
287 287  
288 288  (((
289 -Note: After onboarding, this wallet will become owner of this hotspot.
399 + Note: After onboarding, this wallet will become owner of this hotspot.
290 290  )))
291 291  
402 +(% style="text-align:center" %)
292 292  [[image:image-20220506140312-1.png||height="435" width="438"]]
293 293  
294 294  
... ... @@ -295,50 +295,58 @@
295 295  ===== 2.3 Onboarding Hotspot =====
296 296  
297 297  (((
298 -~1. Download the Helium Hotspot APP from the Apple or Google Play store.
409 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
299 299  )))
300 300  
301 301  (((
302 -Note: the APP version need to be greater than 3.11.
413 + Note: the APP version need to be greater than 3.11.
414 +)))
303 303  
416 +(((
304 304  
305 305  )))
306 306  
307 307  (((
308 -2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
421 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
309 309  )))
310 310  
311 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
424 +(((
425 + the ‘DRAGINO Miner HP0D’
426 +)))
312 312  
428 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
313 313  
314 -3. Scan the QR Code you generated in the previous step.
430 + 3. Scan the QR Code you generated in the previous step.
315 315  
432 +(% style="text-align:center" %)
316 316  [[image:1651828211026-220.png||height="405" width="191"]]
317 317  
435 + 4. Onboarding your device
318 318  
319 -4. Onboarding your device
437 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
320 320  
321 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 
439 + mobile to onboarding server might have issue.
322 322  
323 -[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
441 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
324 324  
325 - [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
443 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
326 326  
327 327  
328 328  5. Check onboarding status
329 329  
330 -You can check from mobile:
448 + You can check from mobile:
331 331  
332 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
450 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
333 333  
334 -You can also see the hotspot status in below link:
452 + You can also see the hotspot status in below link:
335 335  
336 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
454 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
337 337  
338 -Example:
456 + Example:
339 339  
340 -Green Synced means hotspot works normal.
458 + Green Synced means hotspot works normal.
341 341  
460 +(% style="text-align:center" %)
342 342  [[image:1651828427715-679.png||height="374" width="635"]]
343 343  
344 344  
... ... @@ -345,9 +345,18 @@
345 345  ===== 2.4 Set the Port Forwarding =====
346 346  
347 347  (((
348 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
467 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
349 349  )))
350 350  
470 +(((
471 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
472 +)))
473 +
474 +(((
475 + you may have.
476 +)))
477 +
478 +(% style="text-align:center" %)
351 351  [[image:1651828514449-658.png]]
352 352  
353 353  (((
... ... @@ -355,15 +355,15 @@
355 355  )))
356 356  
357 357  (((
358 -Note: Please refer to more detailed Settings
486 + Note: Please refer to more detailed Settings
359 359  )))
360 360  
361 361  (((
362 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
490 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
363 363  )))
364 364  
365 365  (((
366 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
494 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
367 367  )))
368 368  
369 369  
... ... @@ -371,27 +371,35 @@
371 371  
372 372  ===== 3.1 LoRa frequency configuration =====
373 373  
502 +(% style="text-align:center" %)
374 374  [[image:1651828687205-178.png||height="323" width="657"]]
375 375  
376 376  
506 +
377 377  ===== 3.2 Check the LoRaWAN serveraddress =====
378 378  
509 +
510 +(% style="text-align:center" %)
379 379  [[image:1651828703680-156.png||height="349" width="672"]]
380 380  
381 381  
382 382  ===== 3.3 Check Miner configuration =====
383 383  
516 +(% style="text-align:center" %)
384 384  [[image:image-20220506181408-1.png||height="451" width="513"]]
385 385  
386 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
519 +**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid**
387 387  
521 +**~ button of Update, and then wait 10mins to check here,**
388 388  
523 +
389 389  ==== 4. Installation of Antenna ====
390 390  
391 391  (((
392 -HP0D use Fiber Glass Antenna.
527 + HP0D use Fiber Glass Antenna.
393 393  )))
394 394  
530 +(% style="text-align:center" %)
395 395  [[image:1651832158606-882.png]]
396 396  
397 397  (((
... ... @@ -399,10 +399,19 @@
399 399  )))
400 400  
401 401  (((
402 -User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
538 +
403 403  )))
404 404  
405 405  (((
542 + User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector
543 +)))
544 +
545 +(((
546 + to antenna and install as below:
547 +)))
548 +
549 +(((
550 +(% style="text-align:center" %)
406 406  [[image:1651832205608-998.png||height="349" width="198"]]
407 407  )))
408 408  
... ... @@ -409,57 +409,65 @@
409 409  ==== 5. SSH Access for Linux console ====
410 410  
411 411  (((
412 -IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
557 + IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
413 413  )))
414 414  
415 415  (((
416 -Port:         22
561 + Port:         22
417 417  )))
418 418  
419 419  (((
420 -User Name:      **root**
565 + User Name:      **root**
421 421  )))
422 422  
423 423  (((
424 -Password:         **Randomly generated ((% class="mark" %)found on device’s label(%%) )**
569 + Password:         **Randomly generated ((% class="mark" %)found on device’s label(%%) )**
425 425  )))
426 426  
427 427  (((
428 -After logging in, you will be in the Linux console and can enter commands as shown below.
573 +
429 429  )))
430 430  
576 +(((
577 + After logging in, you will be in the Linux console and can enter commands as shown below.
578 +)))
579 +
580 +(% style="text-align:center" %)
431 431  [[image:1651832284160-991.png]]
432 432  
433 433  
434 434  ==== **6. How to change the Wireless function of HP0D** ====
435 435  
436 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
586 + // The wireless function is configured as AP by default and the web page does not support configuration, //
437 437  
588 +// if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.//
589 +
438 438  ===== **6.1 Access the Linux console.** =====
439 439  
440 -Follow the previous step of Step 5.
592 + Follow the previous step of Step 5.
441 441  
442 442  
443 443  ===== 6.2 Install the package of network-manager. =====
444 444  
445 -Run commands:
597 + Run commands:
446 446  
447 447  (% class="box infomessage" %)
448 448  (((
449 - apt update
450 - apt install network-manager
601 + apt update
602 + apt install network-manager
451 451  )))
452 452  
453 453  [[image:image-20220507140730-1.png]]
454 454  
455 455  
608 +
456 456  ===== 6.3 Reboot the device. =====
457 457  
458 -Run command:
611 + Run command:
459 459  
460 460  (% class="box infomessage" %)
461 461  (((
462 - reboot
615 + reboot
463 463  )))
464 464  
465 465  [[image:image-20220507140814-2.png]]
... ... @@ -466,11 +466,11 @@
466 466  
467 467  ===== 6.4 Check the wireless type =====
468 468  
469 -Run command:
622 + Run command:
470 470  
471 471  (% class="box infomessage" %)
472 472  (((
473 - iw dev
626 + iw dev
474 474  )))
475 475  
476 476  [[image:image-20220507140941-3.png]]
... ... @@ -477,91 +477,112 @@
477 477  
478 478  ===== 6.5 Connect the WiFi. =====
479 479  
480 -Run command:
633 + Run command:
481 481  
482 482  (% class="box infomessage" %)
483 483  (((
484 - nmtui
637 + nmtui
485 485  )))
486 486  
487 487  [[image:image-20220507140953-4.png]]
488 488  
489 489  
643 +
490 490  ==== 7. Trouble Shootings ====
491 491  
492 492  ===== 7.1 How to get a wallet address? =====
493 493  
494 -Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
648 +// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
495 495  
496 496  
497 497  ===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
498 498  
499 499  (((
500 -User can login the HP0D, able to access other Web Pages except miner page.
654 + User can login the HP0D, able to access other Web Pages except miner page
501 501  )))
502 502  
503 503  (((
504 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
658 + If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
505 505  )))
506 506  
507 507  
508 508  ===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
509 509  
664 +(% style="text-align:center" %)
510 510  [[image:image-20220506182042-2.png||height="250" width="516"]]
511 511  
667 +(% style="text-align:center" %)
512 512  [[image:1651832455372-647.png||height="224" width="520"]]
513 513  
514 -HP0D is establish connection to Helium server and not finished. And you might see above.
515 515  
516 -It might relate to the network where might up to 10mins.
671 + HP0D is establish connection to Helium server and not finished. And you might see above.
517 517  
673 + It might relate to the network where might up to 10mins
518 518  
675 +
519 519  ===== 7.4 Onboarding – Bad Gaterway =====
520 520  
678 +(% style="text-align:center" %)
521 521  [[image:1651832583790-633.png]]
522 522  
523 -This is caused by the process leads too long which just need to refresh the page.
681 + This is caused by the process leads too long which just need to refresh the page.
524 524  
525 525  
526 526  7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
527 527  
686 +(% style="text-align:center" %)
528 528  [[image:image-20220506182424-3.png]]
529 529  
530 -(((
531 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
532 -)))
689 + This may be related to the current block height, if the device is synchronizing to the latest height or if the
533 533  
691 + device block height is much lower than the current height as the above picture like '1 1', the QR code
534 534  
693 + generation may fail.
694 +
695 +
535 535  ===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
536 536  
698 +(% style="text-align:center" %)
537 537  [[image:1651832742262-209.png||height="297" width="365"]]
538 538  
539 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
701 + Please ensure that you enter the correct wallet address and that your network is up and running, the user can
540 540  
703 + click the button of ‘Clean’ to re-generate the QR Code.
541 541  
705 +
542 542  ===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
543 543  
708 +(% style="text-align:center" %)
544 544  [[image:1651832811038-780.png||height="462" width="216"]]
545 545  
546 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
711 + If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,
547 547  
713 + please contact us to help you solve.
548 548  
715 +
549 549  ===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
550 550  
551 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
718 +// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the
552 552  
553 -If you don’t see MAC address, make sure your mobile has good internet connection.
720 + public key/ wallet address to onboarding server. Server will return the match MAC address
554 554  
722 + for this hotspot.
723 +
724 +
725 + If you don’t see MAC address, make sure your mobile has good internet connection.
726 +
727 +(% style="text-align:center" %)
555 555  [[image:1651832880009-473.png]]
556 556  
557 557  
558 558  ===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
559 559  
560 -This is caused by the server connection delay, which does not affect the normal use.
733 + This is caused by the server connection delay, which does not affect the normal use.
561 561  
735 +
736 +(% style="text-align:center" %)
562 562  [[image:1651832959907-357.png]]
563 563  
564 -
565 565  ===== 7.10 Mobile APP crash after scan the QR Code? =====
566 566  
567 567  * Make sure you have input the correct Wallet address to generate QR Code.
... ... @@ -569,37 +569,44 @@
569 569  * Make sure your mobile app’s relevant permission are enabled.
570 570  * Known: The Android 11 version may cause this kind of issue.
571 571  
746 +1.
747 +11. Why the frequency/region is not the same what I purchased?
572 572  
573 -===== 7.11 Why the frequency/region is not the same what I purchased? =====
749 +//Each HP0D is inspected and configured prior to shipping.//
574 574  
575 -Each HP0D is inspected and configured prior to shipping.
751 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
576 576  
577 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
578 578  
754 +1.
755 +11. Can use the frequency to a region where is not support?
579 579  
580 -===== 7.12 Can use the frequency to a region where is not support? =====
757 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
581 581  
582 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link
583 -
584 584  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
585 585  
586 586  
587 -===== 7.13 Can change the frequency of the HP0D Miner? =====
762 +1.
763 +11. Can change the frequency of the HP0D Miner?
588 588  
589 -We do not recommend doing this, it may damage your device
765 +//We do not recommend doing this, it may damage your device//
590 590  
591 591  
592 -==== 8. Supports ====
593 593  
594 -If you are experiencing issues and can’t solve, you can send mail to
595 595  
596 -[[support@dragino.com>>mailto:support@dragino.com]]
597 597  
598 -With your question as detail as possible. We will reply and help you in the shortest.
771 +1. Supports
599 599  
773 +//If you are experiencing issues and can’t solve, you can send mail to//
600 600  
601 -==== 9. Order Info ====
775 +[[//support@dragino.com//>>mailto:support@dragino.com]]
602 602  
777 +//With your question as detail as possible. We will reply and help you in the shortest.//
778 +
779 +
780 +
781 +
782 +1. Order Info
783 +
603 603  **HP0D-XXX**
604 604  
605 605  **XXX**: Frequency Band
... ... @@ -607,9 +607,8 @@
607 607  * 868: For Bands: EU868,IN865
608 608  * 915: For Bands: US915,AU915,AS923,KR920
609 609  
791 +1. Manufacturer Info
610 610  
611 -==== 10. Manufacturer Info ====
612 -
613 613  **Shenzhen Dragino Technology Development co. LTD**
614 614  
615 615  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
... ... @@ -617,7 +617,7 @@
617 617  LongCheng Street, LongGang District ; Shenzhen 518116,China
618 618  
619 619  
620 -==== 11. FCC Warning ====
800 +1. FCC Warning
621 621  
622 622  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
623 623  
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