Changes for page HP0D -- Full Hotspot for Helium User Manual
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... ... @@ -22,15 +22,27 @@ 22 22 ((( 23 23 ((( 24 24 ((( 25 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges at low data rates.25 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, 26 26 ))) 27 27 ))) 28 + 29 +((( 30 +((( 31 + Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges 28 28 ))) 33 +))) 29 29 30 30 ((( 31 31 ((( 37 + at low data rates. 38 +))) 39 +))) 40 +))) 41 + 32 32 ((( 33 -HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 43 +((( 44 +((( 45 + 34 34 ))) 35 35 ))) 36 36 ))) ... ... @@ -38,15 +38,25 @@ 38 38 ((( 39 39 ((( 40 40 ((( 41 -HP0D s upports twoLoRaWAN serversatthesametime,**userscanuseHP0Dforheliumminingandconnects max 2 x LoRaWANserversatthe same time**.53 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in 42 42 ))) 43 43 ))) 56 + 57 +((( 58 +((( 59 + ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech 44 44 ))) 61 +))) 45 45 46 46 ((( 47 47 ((( 65 + packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 66 +))) 67 +))) 68 + 48 48 ((( 49 -**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 70 +((( 71 + HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining** 50 50 ))) 51 51 ))) 52 52 ))) ... ... @@ -54,12 +54,56 @@ 54 54 ((( 55 55 ((( 56 56 ((( 57 - HP0Dhaspre-configured standardLoRaWANfrequency bandsto usefordifferent countries.Users can also customizethefrequency bandsto useintheir own LoRaWAN network.79 +**~ and connects max 2 x LoRaWAN servers at the same time**. 58 58 ))) 59 59 ))) 60 60 ))) 61 61 84 +((( 85 +((( 86 +((( 87 + 88 +))) 89 +))) 90 +))) 62 62 92 +((( 93 +((( 94 +((( 95 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use 96 +))) 97 +))) 98 + 99 +((( 100 +((( 101 + for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 102 +))) 103 +))) 104 +))) 105 + 106 +((( 107 +((( 108 +((( 109 + 110 +))) 111 +))) 112 +))) 113 + 114 +((( 115 +((( 116 +((( 117 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also 118 +))) 119 +))) 120 + 121 +((( 122 +((( 123 + customize the frequency bands to use in their own LoRaWAN network. 124 +))) 125 +))) 126 +))) 127 + 128 + 63 63 ===== 1.2 Specifications ===== 64 64 65 65 ((( ... ... @@ -146,55 +146,63 @@ 146 146 147 147 [[image:1651803959860-394.png||height="500" width="375"]] 148 148 215 + 216 + 149 149 ((( 150 150 ((( 151 -**Label information:** 219 +**~ Label information:** 152 152 ))) 153 153 ))) 154 154 155 155 ((( 156 156 ((( 157 - **Devicehost name:** (% class="mark" %)dragino-xxxxxx225 + 158 158 ))) 159 159 ))) 160 160 161 161 ((( 162 162 ((( 163 -** Band**:US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864231 +**~ Device host name:** (% class="mark" %)dragino-xxxxxx 164 164 ))) 165 165 ))) 166 166 167 167 ((( 168 168 ((( 169 -** Mineranimalname**:xxx-xxx-xxx237 +**~ Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 170 170 ))) 171 171 ))) 172 172 173 173 ((( 174 174 ((( 175 -**Miner a ddress**:112xxxxxx243 +**~ Miner animal name**: xxx-xxx-xxx 176 176 ))) 177 177 ))) 178 178 179 179 ((( 180 180 ((( 181 -** EthMACaddress**:A8: 40: 41: EF: FE: CD249 +**~ Miner address**: 112xxxxxx 182 182 ))) 183 183 ))) 184 184 185 185 ((( 186 186 ((( 187 -** Login**:root/d59f2d5b((%class="mark"%)therootistheLoginaccountfortheWeb-UIand SSH.(%%))255 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD 188 188 ))) 189 189 ))) 190 190 191 191 ((( 192 192 ((( 193 -** SN**:deviceserialnumber.261 +**~ Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 194 194 ))) 195 195 ))) 196 196 265 +((( 266 +((( 267 +**~ SN**: device serial number. 268 +))) 269 +))) 197 197 271 + 198 198 ==== 2. Quick Start & Onboarding ==== 199 199 200 200 ((( ... ... @@ -214,7 +214,7 @@ 214 214 215 215 ((( 216 216 ((( 217 -At the first boot of HP0D, it will auto generate a Wi-Fi network 291 + At the first boot of HP0D, it will auto generate a Wi-Fi network 218 218 219 219 [[image:1651804327535-321.png||height="325" width="199"]] 220 220 ))) ... ... @@ -230,7 +230,7 @@ 230 230 ((( 231 231 (% class="box infomessage" %) 232 232 ((( 233 - called : **//HPD-dragino-xxxxxx//** 307 + called : **//HPD-dragino-xxxxxx//** 234 234 ))) 235 235 ))) 236 236 ))) ... ... @@ -239,7 +239,7 @@ 239 239 ((( 240 240 (% class="box infomessage" %) 241 241 ((( 242 - with password: **//dragino+dragino//** 316 + with password: **//dragino+dragino//** 243 243 ))) 244 244 ))) 245 245 ))) ... ... @@ -246,21 +246,45 @@ 246 246 247 247 ((( 248 248 ((( 249 - Youcan use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1323 + 250 250 ))) 251 251 ))) 252 252 327 +((( 328 +((( 329 + 330 +))) 331 +))) 332 + 333 +((( 334 +((( 335 + You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 336 +))) 337 +))) 338 + 253 253 [[image:1651804397792-591.png||height="402" width="763"]] 254 254 255 255 342 + 256 256 ====== 2.1.2 Connect via HP0D hostname ====== 257 257 258 258 ((( 259 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname. 346 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your 347 +))) 260 260 261 -Like: __**//http:~/~/dragino-4ba54a//**__ 349 +((( 350 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D 262 262 ))) 263 263 353 +((( 354 + Web-UI via HP0D’s hostname. 355 +))) 356 + 357 + 358 + Like: __**//http:~/~/dragino-4ba54a//**__ 359 + 360 + 361 +(% style="text-align:center" %) 264 264 [[image:1651804629009-699.png]] 265 265 266 266 ... ... @@ -268,27 +268,40 @@ 268 268 269 269 ((( 270 270 ((( 271 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.369 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the 272 272 ))) 273 273 ))) 274 274 275 275 ((( 276 -If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D. 374 +((( 375 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 277 277 ))) 377 +))) 278 278 379 +((( 380 + 381 +))) 382 + 383 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI 384 + 385 + or SSH access of HP0D. 386 + 387 +(% style="text-align:center" %) 279 279 [[image:1651804782523-623.png]] 280 280 281 281 391 + 282 282 ===== 2.2 Generate QR Code ===== 283 283 284 284 ((( 285 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 395 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 286 286 ))) 287 287 288 288 ((( 289 -Note: After onboarding, this wallet will become owner of this hotspot. 399 + Note: After onboarding, this wallet will become owner of this hotspot. 290 290 ))) 291 291 402 +(% style="text-align:center" %) 292 292 [[image:image-20220506140312-1.png||height="435" width="438"]] 293 293 294 294 ... ... @@ -295,50 +295,58 @@ 295 295 ===== 2.3 Onboarding Hotspot ===== 296 296 297 297 ((( 298 -~1. Download the Helium Hotspot APP from the Apple or Google Play store. 409 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store. 299 299 ))) 300 300 301 301 ((( 302 -Note: the APP version need to be greater than 3.11. 413 + Note: the APP version need to be greater than 3.11. 414 +))) 303 303 416 +((( 304 304 305 305 ))) 306 306 307 307 ((( 308 -2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’421 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose 309 309 ))) 310 310 311 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 424 +((( 425 + the ‘DRAGINO Miner HP0D’ 426 +))) 312 312 428 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 313 313 314 -3. Scan the QR Code you generated in the previous step. 430 + 3. Scan the QR Code you generated in the previous step. 315 315 432 +(% style="text-align:center" %) 316 316 [[image:1651828211026-220.png||height="405" width="191"]] 317 317 435 + 4. Onboarding your device 318 318 319 - 4.Onboardingyour device437 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of 320 320 321 - MobileAPPwillget info fromnboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.439 + mobile to onboarding server might have issue. 322 322 323 -[[image:image-20220506141159-2.png||height="42 2" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]441 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]] 324 324 325 - [[image:1651828250802-391.png||height="4 21" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)443 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]] 326 326 327 327 328 328 5. Check onboarding status 329 329 330 -You can check from mobile: 448 + You can check from mobile: 331 331 332 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] (% style="display:none" %)450 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] 333 333 334 -You can also see the hotspot status in below link: 452 + You can also see the hotspot status in below link: 335 335 336 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 454 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 337 337 338 -Example: 456 + Example: 339 339 340 -Green Synced means hotspot works normal. 458 + Green Synced means hotspot works normal. 341 341 460 +(% style="text-align:center" %) 342 342 [[image:1651828427715-679.png||height="374" width="635"]] 343 343 344 344 ... ... @@ -345,9 +345,18 @@ 345 345 ===== 2.4 Set the Port Forwarding ===== 346 346 347 347 ((( 348 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.467 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times 349 349 ))) 350 350 470 +((( 471 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues 472 +))) 473 + 474 +((( 475 + you may have. 476 +))) 477 + 478 +(% style="text-align:center" %) 351 351 [[image:1651828514449-658.png]] 352 352 353 353 ((( ... ... @@ -355,15 +355,15 @@ 355 355 ))) 356 356 357 357 ((( 358 -Note: Please refer to more detailed Settings 486 + Note: Please refer to more detailed Settings 359 359 ))) 360 360 361 361 ((( 362 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 490 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 363 363 ))) 364 364 365 365 ((( 366 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 494 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 367 367 ))) 368 368 369 369 ... ... @@ -371,27 +371,35 @@ 371 371 372 372 ===== 3.1 LoRa frequency configuration ===== 373 373 502 +(% style="text-align:center" %) 374 374 [[image:1651828687205-178.png||height="323" width="657"]] 375 375 376 376 506 + 377 377 ===== 3.2 Check the LoRaWAN serveraddress ===== 378 378 509 + 510 +(% style="text-align:center" %) 379 379 [[image:1651828703680-156.png||height="349" width="672"]] 380 380 381 381 382 382 ===== 3.3 Check Miner configuration ===== 383 383 516 +(% style="text-align:center" %) 384 384 [[image:image-20220506181408-1.png||height="451" width="513"]] 385 385 386 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**519 +**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid** 387 387 521 +**~ button of Update, and then wait 10mins to check here,** 388 388 523 + 389 389 ==== 4. Installation of Antenna ==== 390 390 391 391 ((( 392 -HP0D use Fiber Glass Antenna. 527 + HP0D use Fiber Glass Antenna. 393 393 ))) 394 394 530 +(% style="text-align:center" %) 395 395 [[image:1651832158606-882.png]] 396 396 397 397 ((( ... ... @@ -399,10 +399,19 @@ 399 399 ))) 400 400 401 401 ((( 402 - Userneed to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:538 + 403 403 ))) 404 404 405 405 ((( 542 + User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector 543 +))) 544 + 545 +((( 546 + to antenna and install as below: 547 +))) 548 + 549 +((( 550 +(% style="text-align:center" %) 406 406 [[image:1651832205608-998.png||height="349" width="198"]] 407 407 ))) 408 408 ... ... @@ -409,57 +409,65 @@ 409 409 ==== 5. SSH Access for Linux console ==== 410 410 411 411 ((( 412 -IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 557 + IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 413 413 ))) 414 414 415 415 ((( 416 -Port: 22 561 + Port: 22 417 417 ))) 418 418 419 419 ((( 420 -User Name: **root** 565 + User Name: **root** 421 421 ))) 422 422 423 423 ((( 424 -Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 569 + Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 425 425 ))) 426 426 427 427 ((( 428 - Afterlogging in, you will be in the Linux console and can enter commands as shown below.573 + 429 429 ))) 430 430 576 +((( 577 + After logging in, you will be in the Linux console and can enter commands as shown below. 578 +))) 579 + 580 +(% style="text-align:center" %) 431 431 [[image:1651832284160-991.png]] 432 432 433 433 434 434 ==== **6. How to change the Wireless function of HP0D** ==== 435 435 436 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.586 + // The wireless function is configured as AP by default and the web page does not support configuration, // 437 437 588 +// if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.// 589 + 438 438 ===== **6.1 Access the Linux console.** ===== 439 439 440 -Follow the previous step of Step 5. 592 + Follow the previous step of Step 5. 441 441 442 442 443 443 ===== 6.2 Install the package of network-manager. ===== 444 444 445 -Run commands: 597 + Run commands: 446 446 447 447 (% class="box infomessage" %) 448 448 ((( 449 - apt update 450 - apt install network-manager 601 + apt update 602 + apt install network-manager 451 451 ))) 452 452 453 453 [[image:image-20220507140730-1.png]] 454 454 455 455 608 + 456 456 ===== 6.3 Reboot the device. ===== 457 457 458 -Run command: 611 + Run command: 459 459 460 460 (% class="box infomessage" %) 461 461 ((( 462 - reboot 615 + reboot 463 463 ))) 464 464 465 465 [[image:image-20220507140814-2.png]] ... ... @@ -466,11 +466,11 @@ 466 466 467 467 ===== 6.4 Check the wireless type ===== 468 468 469 -Run command: 622 + Run command: 470 470 471 471 (% class="box infomessage" %) 472 472 ((( 473 - iw dev 626 + iw dev 474 474 ))) 475 475 476 476 [[image:image-20220507140941-3.png]] ... ... @@ -477,91 +477,112 @@ 477 477 478 478 ===== 6.5 Connect the WiFi. ===== 479 479 480 -Run command: 633 + Run command: 481 481 482 482 (% class="box infomessage" %) 483 483 ((( 484 - nmtui 637 + nmtui 485 485 ))) 486 486 487 487 [[image:image-20220507140953-4.png]] 488 488 489 489 643 + 490 490 ==== 7. Trouble Shootings ==== 491 491 492 492 ===== 7.1 How to get a wallet address? ===== 493 493 494 -Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 648 +// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 495 495 496 496 497 497 ===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ===== 498 498 499 499 ((( 500 -User can login the HP0D, able to access other Web Pages except miner page .654 + User can login the HP0D, able to access other Web Pages except miner page 501 501 ))) 502 502 503 503 ((( 504 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 658 + If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 505 505 ))) 506 506 507 507 508 508 ===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout ===== 509 509 664 +(% style="text-align:center" %) 510 510 [[image:image-20220506182042-2.png||height="250" width="516"]] 511 511 667 +(% style="text-align:center" %) 512 512 [[image:1651832455372-647.png||height="224" width="520"]] 513 513 514 -HP0D is establish connection to Helium server and not finished. And you might see above. 515 515 516 - Itmightrelateto thenetworkwheremightupto10mins.671 + HP0D is establish connection to Helium server and not finished. And you might see above. 517 517 673 + It might relate to the network where might up to 10mins 518 518 675 + 519 519 ===== 7.4 Onboarding – Bad Gaterway ===== 520 520 678 +(% style="text-align:center" %) 521 521 [[image:1651832583790-633.png]] 522 522 523 -This is caused by the process leads too long which just need to refresh the page. 681 + This is caused by the process leads too long which just need to refresh the page. 524 524 525 525 526 526 7.5 Onboarding ~-~- Why did QR Code generate is aways fail? 527 527 686 +(% style="text-align:center" %) 528 528 [[image:image-20220506182424-3.png]] 529 529 530 -((( 531 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail. 532 -))) 689 + This may be related to the current block height, if the device is synchronizing to the latest height or if the 533 533 691 + device block height is much lower than the current height as the above picture like '1 1', the QR code 534 534 693 + generation may fail. 694 + 695 + 535 535 ===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ===== 536 536 698 +(% style="text-align:center" %) 537 537 [[image:1651832742262-209.png||height="297" width="365"]] 538 538 539 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.701 + Please ensure that you enter the correct wallet address and that your network is up and running, the user can 540 540 703 + click the button of ‘Clean’ to re-generate the QR Code. 541 541 705 + 542 542 ===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== 543 543 708 +(% style="text-align:center" %) 544 544 [[image:1651832811038-780.png||height="462" width="216"]] 545 545 546 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.711 + If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, 547 547 713 + please contact us to help you solve. 548 548 715 + 549 549 ===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 550 550 551 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.718 +// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the 552 552 553 - Ifyoudon’tseeMACaddress,makesureyourmobile hasgoodinternet connection.720 + public key/ wallet address to onboarding server. Server will return the match MAC address 554 554 722 + for this hotspot. 723 + 724 + 725 + If you don’t see MAC address, make sure your mobile has good internet connection. 726 + 727 +(% style="text-align:center" %) 555 555 [[image:1651832880009-473.png]] 556 556 557 557 558 558 ===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ===== 559 559 560 -This is caused by the server connection delay, which does not affect the normal use. 733 + This is caused by the server connection delay, which does not affect the normal use. 561 561 735 + 736 +(% style="text-align:center" %) 562 562 [[image:1651832959907-357.png]] 563 563 564 - 565 565 ===== 7.10 Mobile APP crash after scan the QR Code? ===== 566 566 567 567 * Make sure you have input the correct Wallet address to generate QR Code. ... ... @@ -569,37 +569,44 @@ 569 569 * Make sure your mobile app’s relevant permission are enabled. 570 570 * Known: The Android 11 version may cause this kind of issue. 571 571 746 +1. 747 +11. Why the frequency/region is not the same what I purchased? 572 572 573 - =====7.11Whythefrequency/regionsnotthesame what Ipurchased? =====749 +//Each HP0D is inspected and configured prior to shipping.// 574 574 575 - EachHP0D isinspectedandconfiguredprior toshipping.751 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.// 576 576 577 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 578 578 754 +1. 755 +11. Can use the frequency to a region where is not support? 579 579 580 - =====7.12Can usethefrequencyto aregionwhereis notsupport?=====757 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// 581 581 582 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link 583 - 584 584 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 585 585 586 586 587 -===== 7.13 Can change the frequency of the HP0D Miner? ===== 762 +1. 763 +11. Can change the frequency of the HP0D Miner? 588 588 589 -We do not recommend doing this, it may damage your device 765 +//We do not recommend doing this, it may damage your device// 590 590 591 591 592 -==== 8. Supports ==== 593 593 594 -If you are experiencing issues and can’t solve, you can send mail to 595 595 596 -[[support@dragino.com>>mailto:support@dragino.com]] 597 597 598 - Withyour question as detail aspossible. We will reply and help you in the shortest.771 +1. Supports 599 599 773 +//If you are experiencing issues and can’t solve, you can send mail to// 600 600 601 - ==== 9.OrderInfo====775 +[[//support@dragino.com//>>mailto:support@dragino.com]] 602 602 777 +//With your question as detail as possible. We will reply and help you in the shortest.// 778 + 779 + 780 + 781 + 782 +1. Order Info 783 + 603 603 **HP0D-XXX** 604 604 605 605 **XXX**: Frequency Band ... ... @@ -607,9 +607,8 @@ 607 607 * 868: For Bands: EU868,IN865 608 608 * 915: For Bands: US915,AU915,AS923,KR920 609 609 791 +1. Manufacturer Info 610 610 611 -==== 10. Manufacturer Info ==== 612 - 613 613 **Shenzhen Dragino Technology Development co. LTD** 614 614 615 615 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad ... ... @@ -617,7 +617,7 @@ 617 617 LongCheng Street, LongGang District ; Shenzhen 518116,China 618 618 619 619 620 - ====11. FCC Warning====800 +1. FCC Warning 621 621 622 622 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 623 623