Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -318,8 +318,10 @@ 318 318 319 319 4. Onboarding your device 320 320 321 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]321 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 322 322 323 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] 324 + 323 323 [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %) 324 324 325 325 ... ... @@ -444,8 +444,8 @@ 444 444 445 445 (% class="box infomessage" %) 446 446 ((( 447 - apt update 448 - apt install network-manager 449 + apt update 450 + apt install network-manager 449 449 ))) 450 450 451 451 [[image:image-20220507140730-1.png]] ... ... @@ -457,7 +457,7 @@ 457 457 458 458 (% class="box infomessage" %) 459 459 ((( 460 - reboot 462 + reboot 461 461 ))) 462 462 463 463 [[image:image-20220507140814-2.png]] ... ... @@ -468,7 +468,7 @@ 468 468 469 469 (% class="box infomessage" %) 470 470 ((( 471 - iw dev 473 + iw dev 472 472 ))) 473 473 474 474 [[image:image-20220507140941-3.png]] ... ... @@ -479,7 +479,7 @@ 479 479 480 480 (% class="box infomessage" %) 481 481 ((( 482 - nmtui 484 + nmtui 483 483 ))) 484 484 485 485 [[image:image-20220507140953-4.png]] ... ... @@ -534,7 +534,9 @@ 534 534 535 535 [[image:1651832742262-209.png||height="297" width="365"]] 536 536 539 +((( 537 537 Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 541 +))) 538 538 539 539 540 540 ===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== ... ... @@ -541,14 +541,20 @@ 541 541 542 542 [[image:1651832811038-780.png||height="462" width="216"]] 543 543 548 +((( 544 544 If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve. 550 +))) 545 545 546 546 547 547 ===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 548 548 555 +((( 549 549 After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot. 557 +))) 550 550 559 +((( 551 551 If you don’t see MAC address, make sure your mobile has good internet connection. 561 +))) 552 552 553 553 [[image:1651832880009-473.png]] 554 554 ... ... @@ -570,16 +570,24 @@ 570 570 571 571 ===== 7.11 Why the frequency/region is not the same what I purchased? ===== 572 572 583 +((( 573 573 Each HP0D is inspected and configured prior to shipping. 585 +))) 574 574 587 +((( 575 575 If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 589 +))) 576 576 577 577 578 578 ===== 7.12 Can use the frequency to a region where is not support? ===== 579 579 594 +((( 580 580 Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link 596 +))) 581 581 598 +((( 582 582 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 600 +))) 583 583 584 584 585 585 ===== 7.13 Can change the frequency of the HP0D Miner? ===== ... ... @@ -589,11 +589,13 @@ 589 589 590 590 ==== 8. Supports ==== 591 591 592 -If you are experiencing issues and can’t solve, you can send mail to 610 +((( 611 +If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]]. 612 +))) 593 593 594 -[[support@dragino.com>>mailto:support@dragino.com]] 595 - 614 +((( 596 596 With your question as detail as possible. We will reply and help you in the shortest. 616 +))) 597 597 598 598 599 599 ==== 9. Order Info ====