<
From version < 73.6 >
edited by Xiaoling
on 2022/05/07 15:07
To version < 73.8 >
edited by Xiaoling
on 2022/05/07 15:16
>
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -318,8 +318,10 @@
318 318  
319 319  4. Onboarding your device
320 320  
321 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.  [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
321 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 
322 322  
323 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
324 +
323 323   [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
324 324  
325 325  
... ... @@ -444,8 +444,8 @@
444 444  
445 445  (% class="box infomessage" %)
446 446  (((
447 - apt update
448 - apt install network-manager
449 + apt update
450 + apt install network-manager
449 449  )))
450 450  
451 451  [[image:image-20220507140730-1.png]]
... ... @@ -457,7 +457,7 @@
457 457  
458 458  (% class="box infomessage" %)
459 459  (((
460 - reboot
462 + reboot
461 461  )))
462 462  
463 463  [[image:image-20220507140814-2.png]]
... ... @@ -468,7 +468,7 @@
468 468  
469 469  (% class="box infomessage" %)
470 470  (((
471 - iw dev
473 + iw dev
472 472  )))
473 473  
474 474  [[image:image-20220507140941-3.png]]
... ... @@ -479,7 +479,7 @@
479 479  
480 480  (% class="box infomessage" %)
481 481  (((
482 - nmtui
484 + nmtui
483 483  )))
484 484  
485 485  [[image:image-20220507140953-4.png]]
... ... @@ -534,7 +534,9 @@
534 534  
535 535  [[image:1651832742262-209.png||height="297" width="365"]]
536 536  
539 +(((
537 537  Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
541 +)))
538 538  
539 539  
540 540  ===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
... ... @@ -541,14 +541,20 @@
541 541  
542 542  [[image:1651832811038-780.png||height="462" width="216"]]
543 543  
548 +(((
544 544  If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
550 +)))
545 545  
546 546  
547 547  ===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
548 548  
555 +(((
549 549  After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
557 +)))
550 550  
559 +(((
551 551  If you don’t see MAC address, make sure your mobile has good internet connection.
561 +)))
552 552  
553 553  [[image:1651832880009-473.png]]
554 554  
... ... @@ -570,16 +570,24 @@
570 570  
571 571  ===== 7.11 Why the frequency/region is not the same what I purchased? =====
572 572  
583 +(((
573 573  Each HP0D is inspected and configured prior to shipping.
585 +)))
574 574  
587 +(((
575 575  If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
589 +)))
576 576  
577 577  
578 578  ===== 7.12 Can use the frequency to a region where is not support? =====
579 579  
594 +(((
580 580  Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link
596 +)))
581 581  
598 +(((
582 582  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
600 +)))
583 583  
584 584  
585 585  ===== 7.13 Can change the frequency of the HP0D Miner? =====
... ... @@ -589,11 +589,13 @@
589 589  
590 590  ==== 8. Supports ====
591 591  
592 -If you are experiencing issues and can’t solve, you can send mail to
610 +(((
611 +If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
612 +)))
593 593  
594 -[[support@dragino.com>>mailto:support@dragino.com]]
595 -
614 +(((
596 596  With your question as detail as possible. We will reply and help you in the shortest.
616 +)))
597 597  
598 598  
599 599  ==== 9. Order Info ====
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