Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -318,8 +318,12 @@ 318 318 319 319 4. Onboarding your device 320 320 321 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] 321 +((( 322 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 323 +))) 322 322 325 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] 326 + 323 323 [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %) 324 324 325 325 ... ... @@ -381,7 +381,9 @@ 381 381 382 382 [[image:image-20220506181408-1.png||height="451" width="513"]] 383 383 384 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,** 388 +((( 389 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.** 390 +))) 385 385 386 386 387 387 ==== 4. Installation of Antenna ==== ... ... @@ -444,8 +444,8 @@ 444 444 445 445 (% class="box infomessage" %) 446 446 ((( 447 - apt update 448 - apt install network-manager 453 + apt update 454 + apt install network-manager 449 449 ))) 450 450 451 451 [[image:image-20220507140730-1.png]] ... ... @@ -457,7 +457,7 @@ 457 457 458 458 (% class="box infomessage" %) 459 459 ((( 460 - reboot 466 + reboot 461 461 ))) 462 462 463 463 [[image:image-20220507140814-2.png]] ... ... @@ -468,7 +468,7 @@ 468 468 469 469 (% class="box infomessage" %) 470 470 ((( 471 - iw dev 477 + iw dev 472 472 ))) 473 473 474 474 [[image:image-20220507140941-3.png]] ... ... @@ -479,7 +479,7 @@ 479 479 480 480 (% class="box infomessage" %) 481 481 ((( 482 - nmtui 488 + nmtui 483 483 ))) 484 484 485 485 [[image:image-20220507140953-4.png]] ... ... @@ -534,7 +534,9 @@ 534 534 535 535 [[image:1651832742262-209.png||height="297" width="365"]] 536 536 543 +((( 537 537 Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 545 +))) 538 538 539 539 540 540 ===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== ... ... @@ -541,14 +541,20 @@ 541 541 542 542 [[image:1651832811038-780.png||height="462" width="216"]] 543 543 552 +((( 544 544 If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve. 554 +))) 545 545 546 546 547 547 ===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 548 548 559 +((( 549 549 After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot. 561 +))) 550 550 563 +((( 551 551 If you don’t see MAC address, make sure your mobile has good internet connection. 565 +))) 552 552 553 553 [[image:1651832880009-473.png]] 554 554 ... ... @@ -570,16 +570,24 @@ 570 570 571 571 ===== 7.11 Why the frequency/region is not the same what I purchased? ===== 572 572 587 +((( 573 573 Each HP0D is inspected and configured prior to shipping. 589 +))) 574 574 591 +((( 575 575 If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 593 +))) 576 576 577 577 578 578 ===== 7.12 Can use the frequency to a region where is not support? ===== 579 579 580 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link 598 +((( 599 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link: 600 +))) 581 581 602 +((( 582 582 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 604 +))) 583 583 584 584 585 585 ===== 7.13 Can change the frequency of the HP0D Miner? ===== ... ... @@ -589,11 +589,13 @@ 589 589 590 590 ==== 8. Supports ==== 591 591 592 -If you are experiencing issues and can’t solve, you can send mail to 614 +((( 615 +If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]]. 616 +))) 593 593 594 -[[support@dragino.com>>mailto:support@dragino.com]] 595 - 618 +((( 596 596 With your question as detail as possible. We will reply and help you in the shortest. 620 +))) 597 597 598 598 599 599 ==== 9. Order Info ==== ... ... @@ -608,27 +608,53 @@ 608 608 609 609 ==== 10. Manufacturer Info ==== 610 610 635 +((( 611 611 **Shenzhen Dragino Technology Development co. LTD** 637 +))) 612 612 639 +((( 613 613 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 641 +))) 614 614 643 +((( 615 615 LongCheng Street, LongGang District ; Shenzhen 518116,China 645 +))) 616 616 617 617 618 618 ==== 11. FCC Warning ==== 619 619 650 +((( 620 620 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 652 +))) 621 621 654 +((( 622 622 ~-~- Reorient or relocate the receiving antenna. 656 +))) 623 623 658 +((( 624 624 ~-~- Increase the separation between the equipment and receiver. 660 +))) 625 625 662 +((( 626 626 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 664 +))) 627 627 666 +((( 628 628 ~-~- Consult the dealer or an experienced radio/TV technician for help. 668 +))) 629 629 670 +((( 671 + 672 +))) 630 630 674 +((( 631 631 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 676 +))) 632 632 678 +((( 679 + 680 +))) 633 633 682 +((( 634 634 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 684 +)))