Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -214,7 +214,7 @@ 214 214 215 215 ((( 216 216 ((( 217 -At the first boot of HP0D, it will auto generate a Wi-Fi network 217 + At the first boot of HP0D, it will auto generate a Wi-Fi network 218 218 219 219 [[image:1651804327535-321.png||height="325" width="199"]] 220 220 ))) ... ... @@ -253,6 +253,7 @@ 253 253 [[image:1651804397792-591.png||height="402" width="763"]] 254 254 255 255 256 + 256 256 ====== 2.1.2 Connect via HP0D hostname ====== 257 257 258 258 ((( ... ... @@ -512,48 +512,67 @@ 512 512 513 513 ===== 7.4 Onboarding – Bad Gaterway ===== 514 514 516 +(% style="text-align:center" %) 515 515 [[image:1651832583790-633.png]] 516 516 517 -This is caused by the process leads too long which just need to refresh the page. 519 + This is caused by the process leads too long which just need to refresh the page. 518 518 519 519 520 520 7.5 Onboarding ~-~- Why did QR Code generate is aways fail? 521 521 524 +(% style="text-align:center" %) 522 522 [[image:image-20220506182424-3.png]] 523 523 524 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.527 + This may be related to the current block height, if the device is synchronizing to the latest height or if the 525 525 529 + device block height is much lower than the current height as the above picture like '1 1', the QR code 526 526 531 + generation may fail. 532 + 533 + 527 527 ===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ===== 528 528 536 +(% style="text-align:center" %) 529 529 [[image:1651832742262-209.png||height="297" width="365"]] 530 530 531 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.539 + Please ensure that you enter the correct wallet address and that your network is up and running, the user can 532 532 541 + click the button of ‘Clean’ to re-generate the QR Code. 533 533 543 + 534 534 ===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== 535 535 546 +(% style="text-align:center" %) 536 536 [[image:1651832811038-780.png||height="462" width="216"]] 537 537 538 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.549 + If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, 539 539 551 + please contact us to help you solve. 540 540 553 + 541 541 ===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 542 542 543 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.556 +// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the 544 544 545 - Ifyoudon’tseeMACaddress,makesureyourmobile hasgoodinternet connection.558 + public key/ wallet address to onboarding server. Server will return the match MAC address 546 546 560 + for this hotspot. 561 + 562 + 563 + If you don’t see MAC address, make sure your mobile has good internet connection. 564 + 565 +(% style="text-align:center" %) 547 547 [[image:1651832880009-473.png]] 548 548 549 549 550 550 ===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ===== 551 551 552 -This is caused by the server connection delay, which does not affect the normal use. 571 + This is caused by the server connection delay, which does not affect the normal use. 553 553 573 + 574 +(% style="text-align:center" %) 554 554 [[image:1651832959907-357.png]] 555 555 556 - 557 557 ===== 7.10 Mobile APP crash after scan the QR Code? ===== 558 558 559 559 * Make sure you have input the correct Wallet address to generate QR Code. ... ... @@ -561,37 +561,44 @@ 561 561 * Make sure your mobile app’s relevant permission are enabled. 562 562 * Known: The Android 11 version may cause this kind of issue. 563 563 584 +1. 585 +11. Why the frequency/region is not the same what I purchased? 564 564 565 - =====7.11Whythefrequency/regionsnotthesame what Ipurchased? =====587 +//Each HP0D is inspected and configured prior to shipping.// 566 566 567 - EachHP0D isinspectedandconfiguredprior toshipping.589 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.// 568 568 569 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 570 570 592 +1. 593 +11. Can use the frequency to a region where is not support? 571 571 572 - =====7.12Can usethefrequencyto aregionwhereis notsupport?=====595 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// 573 573 574 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link 575 - 576 576 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 577 577 578 578 579 -===== 7.13 Can change the frequency of the HP0D Miner? ===== 600 +1. 601 +11. Can change the frequency of the HP0D Miner? 580 580 581 -We do not recommend doing this, it may damage your device 603 +//We do not recommend doing this, it may damage your device// 582 582 583 583 584 -==== 8. Supports ==== 585 585 586 -If you are experiencing issues and can’t solve, you can send mail to 587 587 588 -[[support@dragino.com>>mailto:support@dragino.com]] 589 589 590 - Withyour question as detail aspossible. We will reply and help you in the shortest.609 +1. Supports 591 591 611 +//If you are experiencing issues and can’t solve, you can send mail to// 592 592 593 - ==== 9.OrderInfo====613 +[[//support@dragino.com//>>mailto:support@dragino.com]] 594 594 615 +//With your question as detail as possible. We will reply and help you in the shortest.// 616 + 617 + 618 + 619 + 620 +1. Order Info 621 + 595 595 **HP0D-XXX** 596 596 597 597 **XXX**: Frequency Band ... ... @@ -599,9 +599,8 @@ 599 599 * 868: For Bands: EU868,IN865 600 600 * 915: For Bands: US915,AU915,AS923,KR920 601 601 629 +1. Manufacturer Info 602 602 603 -==== 10. Manufacturer Info ==== 604 - 605 605 **Shenzhen Dragino Technology Development co. LTD** 606 606 607 607 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad ... ... @@ -609,7 +609,7 @@ 609 609 LongCheng Street, LongGang District ; Shenzhen 518116,China 610 610 611 611 612 - ====11. FCC Warning====638 +1. FCC Warning 613 613 614 614 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 615 615