<
From version < 73.5 >
edited by Xiaoling
on 2022/05/07 14:55
To version < 73.4 >
edited by Xiaoling
on 2022/05/07 14:47
>
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -214,7 +214,7 @@
214 214  
215 215  (((
216 216  (((
217 -At the first boot of HP0D, it will auto generate a Wi-Fi network
217 + At the first boot of HP0D, it will auto generate a Wi-Fi network
218 218  
219 219  [[image:1651804327535-321.png||height="325" width="199"]]
220 220  )))
... ... @@ -253,6 +253,7 @@
253 253  [[image:1651804397792-591.png||height="402" width="763"]]
254 254  
255 255  
256 +
256 256  ====== 2.1.2 Connect via HP0D hostname ======
257 257  
258 258  (((
... ... @@ -512,48 +512,67 @@
512 512  
513 513  ===== 7.4 Onboarding – Bad Gaterway =====
514 514  
516 +(% style="text-align:center" %)
515 515  [[image:1651832583790-633.png]]
516 516  
517 -This is caused by the process leads too long which just need to refresh the page.
519 + This is caused by the process leads too long which just need to refresh the page.
518 518  
519 519  
520 520  7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
521 521  
524 +(% style="text-align:center" %)
522 522  [[image:image-20220506182424-3.png]]
523 523  
524 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
527 + This may be related to the current block height, if the device is synchronizing to the latest height or if the
525 525  
529 + device block height is much lower than the current height as the above picture like '1 1', the QR code
526 526  
531 + generation may fail.
532 +
533 +
527 527  ===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
528 528  
536 +(% style="text-align:center" %)
529 529  [[image:1651832742262-209.png||height="297" width="365"]]
530 530  
531 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
539 + Please ensure that you enter the correct wallet address and that your network is up and running, the user can
532 532  
541 + click the button of ‘Clean’ to re-generate the QR Code.
533 533  
543 +
534 534  ===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
535 535  
546 +(% style="text-align:center" %)
536 536  [[image:1651832811038-780.png||height="462" width="216"]]
537 537  
538 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
549 + If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,
539 539  
551 + please contact us to help you solve.
540 540  
553 +
541 541  ===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
542 542  
543 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
556 +// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the
544 544  
545 -If you don’t see MAC address, make sure your mobile has good internet connection.
558 + public key/ wallet address to onboarding server. Server will return the match MAC address
546 546  
560 + for this hotspot.
561 +
562 +
563 + If you don’t see MAC address, make sure your mobile has good internet connection.
564 +
565 +(% style="text-align:center" %)
547 547  [[image:1651832880009-473.png]]
548 548  
549 549  
550 550  ===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
551 551  
552 -This is caused by the server connection delay, which does not affect the normal use.
571 + This is caused by the server connection delay, which does not affect the normal use.
553 553  
573 +
574 +(% style="text-align:center" %)
554 554  [[image:1651832959907-357.png]]
555 555  
556 -
557 557  ===== 7.10 Mobile APP crash after scan the QR Code? =====
558 558  
559 559  * Make sure you have input the correct Wallet address to generate QR Code.
... ... @@ -561,37 +561,44 @@
561 561  * Make sure your mobile app’s relevant permission are enabled.
562 562  * Known: The Android 11 version may cause this kind of issue.
563 563  
584 +1.
585 +11. Why the frequency/region is not the same what I purchased?
564 564  
565 -===== 7.11 Why the frequency/region is not the same what I purchased? =====
587 +//Each HP0D is inspected and configured prior to shipping.//
566 566  
567 -Each HP0D is inspected and configured prior to shipping.
589 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
568 568  
569 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
570 570  
592 +1.
593 +11. Can use the frequency to a region where is not support?
571 571  
572 -===== 7.12 Can use the frequency to a region where is not support? =====
595 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
573 573  
574 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link
575 -
576 576  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
577 577  
578 578  
579 -===== 7.13 Can change the frequency of the HP0D Miner? =====
600 +1.
601 +11. Can change the frequency of the HP0D Miner?
580 580  
581 -We do not recommend doing this, it may damage your device
603 +//We do not recommend doing this, it may damage your device//
582 582  
583 583  
584 -==== 8. Supports ====
585 585  
586 -If you are experiencing issues and can’t solve, you can send mail to
587 587  
588 -[[support@dragino.com>>mailto:support@dragino.com]]
589 589  
590 -With your question as detail as possible. We will reply and help you in the shortest.
609 +1. Supports
591 591  
611 +//If you are experiencing issues and can’t solve, you can send mail to//
592 592  
593 -==== 9. Order Info ====
613 +[[//support@dragino.com//>>mailto:support@dragino.com]]
594 594  
615 +//With your question as detail as possible. We will reply and help you in the shortest.//
616 +
617 +
618 +
619 +
620 +1. Order Info
621 +
595 595  **HP0D-XXX**
596 596  
597 597  **XXX**: Frequency Band
... ... @@ -599,9 +599,8 @@
599 599  * 868: For Bands: EU868,IN865
600 600  * 915: For Bands: US915,AU915,AS923,KR920
601 601  
629 +1. Manufacturer Info
602 602  
603 -==== 10. Manufacturer Info ====
604 -
605 605  **Shenzhen Dragino Technology Development co. LTD**
606 606  
607 607  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
... ... @@ -609,7 +609,7 @@
609 609  LongCheng Street, LongGang District ; Shenzhen 518116,China
610 610  
611 611  
612 -==== 11. FCC Warning ====
638 +1. FCC Warning
613 613  
614 614  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
615 615  
Copyright ©2010-2024 Dragino Technology Co., LTD. All rights reserved
Dragino Wiki v2.0