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Last modified by Xiaoling on 2024/10/21 15:44
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edited by Xiaoling
on 2022/05/07 14:55
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edited by Kilight Cao
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Summary

Details

Page properties
Title
... ... @@ -1,1 +1,1 @@
1 -HP0D
1 +HP0D Full Hotspot for Helium
Author
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1 -XWiki.Xiaoling
1 +XWiki.Kilight
Content
... ... @@ -1,130 +3,58 @@
1 -
2 -
3 3  (% style="text-align:center" %)
4 -[[image:1651802206983-860.png||height="645" width="602"]]
2 +[[image:1651802206983-860.png||height="427" width="398"]]
5 5  
6 6  
7 7  (((
8 8  **HP0D Full Hotspot for Helium User Manual**
7 +
8 +
9 9  )))
10 10  
11 +**Table of Contents：**
11 11  
12 -
13 -
14 -
15 15  {{toc/}}
16 16  
17 17  
18 -==== 1. Introduction ====
16 += **1. Introduction** =
19 19  
20 -===== 1.1 What is HP0D =====
18 +== **1.1 What is HP0D** ==
21 21  
22 22  (((
23 -(((
24 -(((
25 25  The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
26 26  )))
27 -)))
28 -)))
29 29  
30 30  (((
31 -(((
32 -(((
33 -HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
25 +HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
34 34  )))
35 -)))
36 -)))
37 37  
38 38  (((
39 -(((
40 -(((
41 -HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
29 +(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
42 42  )))
43 -)))
44 -)))
45 45  
46 46  (((
47 -(((
48 -(((
49 -**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
50 -)))
51 -)))
52 -)))
53 -
54 -(((
55 -(((
56 -(((
57 57  HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
58 58  )))
59 -)))
60 -)))
61 61  
36 +== **1.2 Specifications** ==
62 62  
63 -===== 1.2 Specifications =====
64 -
65 -(((
66 -(((
67 67  **~ Hardware System:**
68 -)))
69 -)))
70 -
71 -(((
72 -(((
73 73   Linux Part:
74 -)))
75 -)))
76 76  
77 -* (((
78 -(((
79 -Raspberry Pi 4
80 -)))
81 -)))
41 +* Raspberry Pi 4
82 82  
83 -(((
84 -(((
85 85  **~ Interface:**
86 -)))
87 -)))
88 88  
89 -* (((
90 -(((
91 -10M/100M RJ45 Ports x 1
92 -)))
93 -)))
94 -* (((
95 -(((
96 -LoRaWAN Wireless
97 -)))
98 -)))
99 -* (((
100 -(((
101 -Power Input: 12V 2A, DC
102 -)))
103 -)))
45 +* 10M/100M RJ45 Ports x 1
46 +* LoRaWAN Wireless
47 +* Power Input: 12V 2A, DC
104 104  
105 -(((
106 -(((
107 107  **~ Operating Condition:**
108 -)))
109 -)))
110 110  
111 -* (((
112 -(((
113 -Work Temperature: -20 ~~ 65°C
114 -)))
115 -)))
116 -* (((
117 -(((
118 -Storage Temperature: -20 ~~ 65°C
119 -)))
120 -)))
121 -* (((
122 -(((
123 -Power Input: 12V 2A, DC
124 -)))
125 -)))
51 +* Work Temperature: -20 ~~ 65°C
52 +* Storage Temperature: -20 ~~ 65°C
53 +* Power Input: 12V 2A, DC
126 126  
127 -===== 1.3 Features =====
55 +== **1.3 Features** ==
128 128  
129 129  * Open-Source Linux system
130 130  * RPi4 with 2G /4G or 8G RAM
... ... @@ -141,207 +141,153 @@
141 141  * Include prepaid $40 onboarding cost and $10 location cost.
142 142  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
143 143  
144 -===== 1.4 Label info and login name =====
72 +== **1.4 Label info and login name** ==
145 145  
146 -
147 147  [[image:1651803959860-394.png||height="500" width="375"]]
148 148  
149 -(((
150 -(((
151 -**Label information:**
152 -)))
153 -)))
154 154  
155 -(((
156 -(((
157 -**Device host name:**      (% class="mark" %)dragino-xxxxxx
158 -)))
159 -)))
160 160  
161 -(((
162 -(((
163 -**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
164 -)))
165 -)))
78 +=== 1.4.1 Label information: ===
166 166  
167 -(((
168 -(((
169 -**Miner animal name**: xxx-xxx-xxx
170 -)))
171 -)))
80 +**Device hostname:**  (% class="mark" %)dragino-xxxxxx(%%)
81 +**Band**:  (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%)
82 +**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%)
83 +**Miner address**:  (% class="mark" %)12xxxxxx(%%)
84 +**Eth MAC address**:  (% class="mark" %)A8: 40: 41: EF: FE: CD(%%)
85 +**Login**:  (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%)
86 +**SN**:  (% class="mark" %)device serial number.
172 172  
173 -(((
174 -(((
175 -**Miner address**:          112xxxxxx
176 -)))
177 -)))
178 178  
179 -(((
180 -(((
181 -**Eth MAC address**: A8: 40: 41: EF: FE: CD
182 -)))
183 -)))
89 += **2. Quick Start & Onboarding** =
184 184  
185 -(((
186 -(((
187 -**Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
188 -)))
189 -)))
190 -
191 -(((
192 -(((
193 -**SN**:  device serial number.
194 -)))
195 -)))
196 -
197 -
198 -==== 2. Quick Start & Onboarding ====
199 -
200 -(((
201 -(((
202 202  The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
203 -)))
204 -)))
205 205  
206 -(% class="wikigeneratedid" id="H-2" %)
207 -(((
208 -
209 -)))
210 210  
211 -===== 2.1  Connect HP0D Web UI =====
94 +== **2.1  Connect HP0D Web UI** ==
212 212  
213 -====== 2.1.1 via HP0D’s Access Point. ======
96 +=== **2.1.1 via HP0D’s Access Point** ===
214 214  
215 -(((
216 -(((
217 -At the first boot of HP0D, it will auto generate a Wi-Fi network
98 +At the first boot of HP0D, it will auto-generate a Wi-Fi network
218 218  
100 +
219 219  [[image:1651804327535-321.png||height="325" width="199"]]
220 -)))
221 -)))
222 222  
223 -(((
224 -(((
225 -
226 -)))
227 -)))
228 228  
229 -(((
230 -(((
231 231  (% class="box infomessage" %)
232 232  (((
233 - called           : **//HPD-dragino-xxxxxx//**
106 + called  : **//HPD-dragino-xxxxxx//**
234 234  )))
235 -)))
236 -)))
237 237  
238 -(((
239 -(((
240 240  (% class="box infomessage" %)
241 241  (((
242 - with password:  **//dragino+dragino//**
111 + with password:  **//dragino+dragino//**
112 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
243 243  )))
244 -)))
245 -)))
246 246  
247 -(((
248 -(((
249 - You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
250 -)))
251 -)))
252 252  
253 -[[image:1651804397792-591.png||height="402" width="763"]]
116 +[[image:1651804397792-591.png||height="386" width="733"]]
254 254  
255 255  
256 -====== 2.1.2 Connect via HP0D hostname ======
119 +=== **2.1.2 Connect via HP0D hostname** ===
257 257  
258 -(((
259 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
260 -)))
121 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
261 261  
262 -Like: __**//http:~/~/dragino-4ba54a//**__
123 + Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
263 263  
125 +
264 264  [[image:1651804629009-699.png]]
265 265  
128 +=== **2.1.3 Connect via Ethernet Port** ===
266 266  
267 -====== 2.1.3 Connect via Ethernet Port ======
130 +//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.//
268 268  
269 -(((
270 -(((
271 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
272 -)))
273 -)))
274 274  
275 -(((
276 -If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
277 -)))
133 +//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**//
278 278  
135 +
279 279  [[image:1651804782523-623.png]]
280 280  
281 281  
282 -===== 2.2 Generate QR Code =====
139 +== **2.2 Generate QR Code** ==
283 283  
141 +
284 284  (((
285 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
143 +//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//
286 286  )))
287 287  
288 288  (((
289 -Note: After onboarding, this wallet will become owner of this hotspot.
147 +//Note: After onboarding, this wallet will become the owner of this hotspot.//
148 +
149 +
290 290  )))
291 291  
292 292  [[image:image-20220506140312-1.png||height="435" width="438"]]
293 293  
294 294  
295 -===== 2.3 Onboarding Hotspot =====
155 +== **2.3 Onboarding Hotspot** ==
296 296  
157 +
297 297  (((
298 -~1. Download the Helium Hotspot APP from the Apple or Google Play store.
159 +//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.//
299 299  )))
300 300  
301 301  (((
302 -Note: the APP version need to be greater than 3.11.
163 +**//Note: the APP version needs to be greater than 3.11.//**
303 303  
304 304  
305 305  )))
306 306  
307 307  (((
308 -2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
169 +//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’//
170 +
171 +
309 309  )))
310 310  
311 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
174 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
312 312  
313 313  
314 -3. Scan the QR Code you generated in the previous step.
177 +//**3. **Scan the QR Code you generated in the previous step.//
315 315  
316 316  [[image:1651828211026-220.png||height="405" width="191"]]
317 317  
318 318  
319 -4. Onboarding your device
182 +(((
183 +//**4. **Onboarding your device//
184 +)))
320 320  
321 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.  [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
186 +(((
187 +Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue.  
322 322  
189 +
190 +)))
323 323  
324 -5. Check onboarding status
192 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
325 325  
326 -You can check from mobile:
194 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
327 327  
328 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
329 329  
330 -You can also see the hotspot status in below link:
197 +**5. **//Check onboarding status where you can check from mobile~://
331 331  
332 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
199 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
333 333  
334 -Example:
335 335  
336 -Green Synced means hotspot works normal.
202 +//You can also see the hotspot status in the below link~://
337 337  
204 +//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//
205 +
206 +//Example~://
207 +
208 +
209 +**//Green Synced means hotspot works normally.//**
210 +
338 338  [[image:1651828427715-679.png||height="374" width="635"]]
339 339  
340 340  
341 -===== 2.4 Set the Port Forwarding =====
214 +== **2.4 Set the Port Forwarding** ==
342 342  
216 +
343 343  (((
344 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
218 +//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.//
345 345  )))
346 346  
347 347  [[image:1651828514449-658.png]]
... ... @@ -360,32 +360,66 @@
360 360  
361 361  (((
362 362  [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
237 +
238 +
363 363  )))
364 364  
241 += **3. Check the configuration of HP0D** =
365 365  
366 -==== 3. Check the configuration of HP0D ====
243 +== **3.1 LoRa frequency configuration** ==
367 367  
368 -===== 3.1 LoRa frequency configuration =====
369 369  
370 370  [[image:1651828687205-178.png||height="323" width="657"]]
371 371  
372 372  
373 -===== 3.2 Check the LoRaWAN serveraddress =====
249 +== **3.2 Check the LoRaWAN Server Address** ==
374 374  
375 -[[image:1651828703680-156.png||height="349" width="672"]]
376 376  
252 +[[image:image-20220607160428-1.png||height="472" width="654"]]
377 377  
378 -===== 3.3 Check Miner configuration =====
379 379  
255 +== **3.2.1 Configure the Secondary LoRaWAN Server** ==
256 +
257 +[[image:image-20220607161130-2.png||height="501" width="1112"]]
258 +
259 +[[image:image-20220607161603-3.png||height="557" width="1113"]]
260 +
261 +[[image:image-20220607161812-4.png||height="699" width="1115"]]
262 +
263 +
264 +[[image:image-20220607162635-5.png||height="339" width="1110"]]
265 +
266 +[[image:image-20220607162859-6.png]]
267 +
268 +== **3.3 Check Miner configuration** ==
269 +
270 +
380 380  [[image:image-20220506181408-1.png||height="451" width="513"]]
381 381  
382 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
273 +(((
274 +//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**//
383 383  
384 384  
385 -==== 4. Installation of Antenna ====
277 +== **//3.4 Check the Miner state//** ==
386 386  
279 +
280 +[[image:image-20220531171836-9.png||height="776" width="1155"]]
281 +
282 +
283 +//**Note: Absorption status can show whether the hotspot is working properly**//
284 +
285 +//** The p2p network can see how your hotspot is interacting with the surrounding hotspots**//
286 +
287 + //usually, the nat_type should be '**none'**//
288 +
289 +
290 +)))
291 +
292 += **4. Installation of Antenna** =
293 +
294 +
387 387  (((
388 -HP0D use Fiber Glass Antenna.
296 +//HP0D uses Fiber Glass Antenna.//
389 389  )))
390 390  
391 391  [[image:1651832158606-882.png]]
... ... @@ -395,234 +395,346 @@
395 395  )))
396 396  
397 397  (((
398 -User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
306 +//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://
399 399  )))
400 400  
401 401  (((
402 402  [[image:1651832205608-998.png||height="349" width="198"]]
311 +
312 +
403 403  )))
404 404  
405 -==== 5. SSH Access for Linux console ====
315 += **5. SSH Access for Linux console** =
406 406  
317 +
407 407  (((
408 -IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
319 +**//IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))//**
409 409  )))
410 410  
411 411  (((
412 -Port:         22
323 +//Port:  22//
413 413  )))
414 414  
415 415  (((
416 -User Name:      **root**
327 +//User Name:      (% style="color:green" %)**root**//
417 417  )))
418 418  
419 419  (((
420 -Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
331 +//Password:         (% style="color:green" %)**Randomly generated （found on device’s label）**//
332 +
333 +
421 421  )))
422 422  
423 423  (((
424 -After logging in, you will be in the Linux console and can enter commands as shown below.
337 +//After logging in, you will be in the Linux console and can enter commands as shown below.//
338 +
339 +
425 425  )))
426 426  
427 -[[image:1651832284160-991.png]]
342 +[[image:1651832284160-991.png||height="171" width="729"]]
428 428  
429 429  
430 -==== **6. How to change the Wireless function of HP0D** ====
345 += **6. How to change the Wireless function of HP0D** =
431 431  
432 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
347 +//The wireless function is configured as AP by default and the web page does not support configuration,//
433 433  
434 -===== **6.1 Access the Linux console.** =====
349 +//if you want to configure it as STA(client)connection mode,//
435 435  
436 -Follow the previous step of Step 5.
351 +//you can configure your WiFi info on the** /Network/WiFi **page.//
437 437  
438 438  
439 -===== 6.2 Install the package of network-manager. =====
354 +**//Note: the wireless state is as AP//**
440 440  
441 -Run commands:
356 +[[image:image-20220531170243-5.png||height="469" width="967"]]
442 442  
443 -(% class="box infomessage" %)
444 -(((
445 - apt update
446 - apt install network-manager
447 -)))
448 448  
449 -[[image:image-20220507140730-1.png]]
359 +== **6.1 Access WiFi configuration page** ==
450 450  
451 451  
452 -===== 6.3 Reboot the device. =====
362 +[[image:image-20220531165803-2.png]]
453 453  
454 -Run command:
455 455  
456 -(% class="box infomessage" %)
457 -(((
458 - reboot
459 -)))
365 +== **6.2 Enter your WiFi information and save** ==
460 460  
461 -[[image:image-20220507140814-2.png]]
462 462  
463 -===== 6.4 Check the wireless type =====
368 +[[image:image-20220531165958-3.png]]
464 464  
465 -Run command:
466 466  
467 -(% class="box infomessage" %)
468 -(((
469 - iw dev
470 -)))
371 +== **6.3 Change the WiFi mode.** ==
471 471  
472 -[[image:image-20220507140941-3.png]]
473 473  
474 -===== 6.5 Connect the WiFi. =====
374 +[[image:image-20220531170131-4.png]]
475 475  
476 -Run command:
376 +== **6.4 Wait system to restart** ==
477 477  
478 -(% class="box infomessage" %)
479 -(((
480 - nmtui
481 -)))
482 482  
483 -[[image:image-20220507140953-4.png]]
379 +[[image:image-20220531170501-7.png]]
484 484  
485 485  
486 -==== 7. Trouble Shootings ====
382 +//**Note: When the time remaining is finished it will turn to the home page.**//
487 487  
488 -===== 7.1 How to get a wallet address? =====
489 489  
490 -Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
385 +== **6.5 Check the STA state** ==
491 491  
492 492  
493 -===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
388 +[[image:image-20220531170705-8.png||height="484" width="990"]]
494 494  
390 +
391 += **7. Trouble Shootings** =
392 +
393 +== **7.1 How to get a wallet address?** ==
394 +
395 +
396 +**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//**
397 +
398 +
399 +== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** ==
400 +
401 +
495 495  (((
496 -User can login the HP0D, able to access other Web Pages except miner page.
403 +//Users can log in to the HP0D, able to access other Web Pages except for the miner page.//
497 497  )))
498 498  
499 499  (((
500 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
407 +//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.//
408 +
409 +
501 501  )))
502 502  
412 +== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** ==
503 503  
504 -===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
505 505  
506 506  [[image:image-20220506182042-2.png||height="250" width="516"]]
507 507  
508 508  [[image:1651832455372-647.png||height="224" width="520"]]
509 509  
510 -HP0D is establish connection to Helium server and not finished. And you might see above.It might relate to the network where might up to 10mins.
511 511  
420 +**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//**
512 512  
513 -===== 7.4 Onboarding – Bad Gaterway =====
422 +**//It might relate to the network which might be up to 10mins.//**
514 514  
424 +
425 +== **7.4 Onboarding – Bad Gateway** ==
426 +
427 +
515 515  [[image:1651832583790-633.png]]
516 516  
517 -This is caused by the process leads too long which just need to refresh the page.
518 518  
431 +//**This is caused by the process leading too long which just needs to refresh the page.**//
519 519  
520 -7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
521 521  
434 +== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** ==
435 +
436 +
522 522  [[image:image-20220506182424-3.png]]
523 523  
524 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
525 525  
440 +(((
441 +//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**//
526 526  
527 -===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
443 +
444 +)))
528 528  
446 +== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** ==
447 +
529 529  [[image:1651832742262-209.png||height="297" width="365"]]
530 530  
531 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
532 532  
451 +(((
452 +//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**//
533 533  
534 -===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
454 +
455 +)))
535 535  
457 +== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** ==
458 +
459 +
536 536  [[image:1651832811038-780.png||height="462" width="216"]]
537 537  
538 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
539 539  
463 +(((
464 +//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**//
540 540  
541 -===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
466 +
467 +)))
542 542  
543 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
469 +== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code ==
544 544  
545 -If you don’t see MAC address, make sure your mobile has good internet connection.
546 546  
472 +(((
473 +//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**//
474 +
475 +
476 +)))
477 +
478 +(((
479 +//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**//
480 +)))
481 +
547 547  [[image:1651832880009-473.png]]
548 548  
549 549  
550 -===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
485 +== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// ==
551 551  
552 -This is caused by the server connection delay, which does not affect the normal use.
553 553  
488 +**//This is caused by the server connection delay, which does not affect the regular use.//**
489 +
554 554  [[image:1651832959907-357.png]]
555 555  
556 556  
557 -===== 7.10 Mobile APP crash after scan the QR Code? =====
493 +== **7.10 Mobile APP crash after scanning the QR Code?** ==
558 558  
559 -* Make sure you have input the correct Wallet address to generate QR Code.
560 -* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
561 -* Make sure your mobile app’s relevant permission are enabled.
562 -* Known: The Android 11 version may cause this kind of issue.
563 563  
496 +* //**Make sure you have input the correct Wallet address to generate QR Code.**//
497 +* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**//
498 +* //**Make sure your mobile app’s relevant permission is enabled.**//
499 +* //**Known: The Android 11 version may cause this kind of issue.**//
564 564  
565 -===== 7.11 Why the frequency/region is not the same what I purchased? =====
501 +== **7.11 Why the frequency/region is not the same as what I purchased?** ==
566 566  
567 -Each HP0D is inspected and configured prior to shipping.
568 568  
569 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
504 +(((
505 +//**Each HP0D is inspected and configured prior to shipping.**//
506 +)))
570 570  
508 +(((
509 +//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**//
571 571  
572 -===== 7.12 Can use the frequency to a region where is not support? =====
511 +
512 +)))
573 573  
574 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link
514 +== **7.12 Can use the frequency to a region where is no support?** ==
575 575  
516 +
517 +(((
518 +//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**//
519 +)))
520 +
521 +(((
576 576  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
577 577  
524 +
525 +)))
578 578  
579 -===== 7.13 Can change the frequency of the HP0D Miner? =====
527 +== **7.13 Can change the frequency of the HP0D Miner?** ==
580 580  
581 -We do not recommend doing this, it may damage your device
582 582  
530 +//We do not recommend doing this, it may damage your device//
583 583  
584 -==== 8. Supports ====
585 585  
586 -If you are experiencing issues and can’t solve, you can send mail to
533 +== **7.14 Low Reward and not transmit issue** ==
587 587  
588 -[[support@dragino.com>>mailto:support@dragino.com]]
589 589  
590 -With your question as detail as possible. We will reply and help you in the shortest.
536 +//We had released the 0524 version for the miner, Users can check the miner version in the HP0D web UI.//
591 591  
538 +//If it is lower than the 0524 version, users can manually upgrade it via the 'draginoups' command in the HP0D's CLI.//
592 592  
593 -==== 9. Order Info ====
540 +[[image:image-20220527114519-1.png||height="579" width="851"]]
594 594  
595 -**HP0D-XXX**
596 596  
597 -**XXX**: Frequency Band
543 +== **7.15 Why is my miner version not the latest** ==
598 598  
599 -* 868: For Bands: EU868,IN865
600 -* 915: For Bands: US915,AU915,AS923,KR920
601 601  
546 +//By default, as soon as a new version of helium is released, we will push the upgrade the same day.//
602 602  
603 -==== 10. Manufacturer Info ====
548 +//However, the download and upgrade may fail due to the network.//
604 604  
550 +//So **We offer a manual check method:**//
551 +
552 + **// Use the "draginoups" command to check//**
553 +
554 +[[image:image-20220601101358-1.png]]
555 +
556 +
557 +
558 += **8. OTA Version Info** =
559 +
560 +== **When does the OTA update happen?** ==
561 +
562 +
563 +**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//**
564 +
565 +== **# 2022/05/14** ==
566 +
567 +
568 +1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA//
569 +1. //Add postinst after auto-update//
570 +1. //Add Miner version mark.//
571 +1. //Add fast sync if miner GAP is large//
572 +
573 +== **# 2022/05/24** ==
574 +
575 + 1. //Update to the latest miner version: miner-arm64_2022.05.24.0_GA//
576 +
577 +
578 += **9. Supports** =
579 +
580 +(((
581 +**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
582 +)))
583 +
584 +(((
585 +**//With your question as detailed as possible. We will reply and help you in the shortest.//**
586 +
587 +
588 +)))
589 +
590 += **10. Order Info** =
591 +
592 +(% style="color:#0000ff" %)**HP0D-XXX**
593 +
594 +(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
595 +
596 +* **AS923**: LoRaWAN AS923 band
597 +* **AU915**: LoRaWAN AU915 band
598 +* **EU868**: LoRaWAN EU868 band
599 +* **KR920**: LoRaWAN KR920 band
600 +* **US915**: LoRaWAN US915 band
601 +* **IN865**: LoRaWAN IN865 band
602 +
603 += **11. Manufacturer Info** =
604 +
605 +(((
605 605  **Shenzhen Dragino Technology Development co. LTD**
607 +)))
606 606  
609 +(((
607 607  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
611 +)))
608 608  
609 -LongCheng Street, LongGang District ; Shenzhen 518116,China
613 +(((
614 +Longcheng Street, LongGang District; Shenzhen 518116, China
610 610  
611 611  
612 -==== 11. FCC Warning ====
617 +
618 +)))
613 613  
620 += **12. FCC Warning** =
621 +
622 +(((
614 614  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
624 +)))
615 615  
626 +(((
616 616  ~-~- Reorient or relocate the receiving antenna.
628 +)))
617 617  
630 +(((
618 618  ~-~- Increase the separation between the equipment and receiver.
632 +)))
619 619  
634 +(((
620 620  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
636 +)))
621 621  
638 +(((
622 622  ~-~- Consult the dealer or an experienced radio/TV technician for help.
640 +)))
623 623  
624 -
642 +(((
625 625  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
644 +)))
626 626  
627 -
646 +(((
628 628  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
648 +)))
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