Last modified by Xiaoling on 2024/10/21 15:44

From version 73.4
edited by Xiaoling
on 2022/05/07 14:47
Change comment: There is no comment for this version
To version 83.1
edited by Xiaoye
on 2022/05/31 16:57
Change comment: Uploaded new attachment "image-20220531165755-1.png", version {1}

Summary

Details

Page properties
Title
... ... @@ -1,1 +1,1 @@
1 -HP0D
1 +HP0D Full Hotspot for Helium
Author
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1 -XWiki.Xiaoling
1 +XWiki.Xiaoye
Content
... ... @@ -1,130 +3,58 @@
1 -
2 -
3 3  (% style="text-align:center" %)
4 -[[image:1651802206983-860.png||height="645" width="602"]]
2 +[[image:1651802206983-860.png||height="427" width="398"]]
5 5  
6 6  
7 7  (((
8 8  **HP0D Full Hotspot for Helium User Manual**
7 +
8 +
9 9  )))
10 10  
11 +**Table of Contents:**
11 11  
12 -
13 -
14 -
15 15  {{toc/}}
16 16  
17 17  
18 -==== 1. Introduction ====
16 += **1. Introduction** =
19 19  
20 -===== 1.1 What is HP0D =====
18 +== **1.1 What is HP0D** ==
21 21  
22 22  (((
23 -(((
24 -(((
25 25  The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
26 26  )))
27 -)))
28 -)))
29 29  
30 30  (((
31 -(((
32 -(((
33 -HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
25 +HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
34 34  )))
35 -)))
36 -)))
37 37  
38 38  (((
39 -(((
40 -(((
41 -HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
29 +(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
42 42  )))
43 -)))
44 -)))
45 45  
46 46  (((
47 -(((
48 -(((
49 -**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
50 -)))
51 -)))
52 -)))
53 -
54 -(((
55 -(((
56 -(((
57 57  HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
58 58  )))
59 -)))
60 -)))
61 61  
36 +== **1.2 Specifications** ==
62 62  
63 -===== 1.2 Specifications =====
64 -
65 -(((
66 -(((
67 67  **~ Hardware System:**
68 -)))
69 -)))
70 -
71 -(((
72 -(((
73 73   Linux Part:
74 -)))
75 -)))
76 76  
77 -* (((
78 -(((
79 -Raspberry Pi 4
80 -)))
81 -)))
41 +* Raspberry Pi 4
82 82  
83 -(((
84 -(((
85 85  **~ Interface:**
86 -)))
87 -)))
88 88  
89 -* (((
90 -(((
91 -10M/100M RJ45 Ports x 1
92 -)))
93 -)))
94 -* (((
95 -(((
96 -LoRaWAN Wireless
97 -)))
98 -)))
99 -* (((
100 -(((
101 -Power Input: 12V 2A, DC
102 -)))
103 -)))
45 +* 10M/100M RJ45 Ports x 1
46 +* LoRaWAN Wireless
47 +* Power Input: 12V 2A, DC
104 104  
105 -(((
106 -(((
107 107  **~ Operating Condition:**
108 -)))
109 -)))
110 110  
111 -* (((
112 -(((
113 -Work Temperature: -20 ~~ 65°C
114 -)))
115 -)))
116 -* (((
117 -(((
118 -Storage Temperature: -20 ~~ 65°C
119 -)))
120 -)))
121 -* (((
122 -(((
123 -Power Input: 12V 2A, DC
124 -)))
125 -)))
51 +* Work Temperature: -20 ~~ 65°C
52 +* Storage Temperature: -20 ~~ 65°C
53 +* Power Input: 12V 2A, DC
126 126  
127 -===== 1.3 Features =====
55 +== **1.3 Features** ==
128 128  
129 129  * Open-Source Linux system
130 130  * RPi4 with 2G /4G or 8G RAM
... ... @@ -141,208 +141,153 @@
141 141  * Include prepaid $40 onboarding cost and $10 location cost.
142 142  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
143 143  
144 -===== 1.4 Label info and login name =====
72 +== **1.4 Label info and login name** ==
145 145  
146 -
147 147  [[image:1651803959860-394.png||height="500" width="375"]]
148 148  
149 -(((
150 -(((
151 -**Label information:**
152 -)))
153 -)))
154 154  
155 -(((
156 -(((
157 -**Device host name:**      (% class="mark" %)dragino-xxxxxx
158 -)))
159 -)))
160 160  
161 -(((
162 -(((
163 -**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
164 -)))
165 -)))
78 +=== 1.4.1 Label information: ===
166 166  
167 -(((
168 -(((
169 -**Miner animal name**: xxx-xxx-xxx
170 -)))
171 -)))
80 +**Device hostname:**  (% class="mark" %)dragino-xxxxxx(%%)
81 +**Band**:  (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%)
82 +**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%)
83 +**Miner address**:  (% class="mark" %)12xxxxxx(%%)
84 +**Eth MAC address**:  (% class="mark" %)A8: 40: 41: EF: FE: CD(%%)
85 +**Login**:  (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%)
86 +**SN**:  (% class="mark" %)device serial number.
172 172  
173 -(((
174 -(((
175 -**Miner address**:          112xxxxxx
176 -)))
177 -)))
178 178  
179 -(((
180 -(((
181 -**Eth MAC address**: A8: 40: 41: EF: FE: CD
182 -)))
183 -)))
89 += **2. Quick Start & Onboarding** =
184 184  
185 -(((
186 -(((
187 -**Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
188 -)))
189 -)))
190 -
191 -(((
192 -(((
193 -**SN**:  device serial number.
194 -)))
195 -)))
196 -
197 -
198 -==== 2. Quick Start & Onboarding ====
199 -
200 -(((
201 -(((
202 202  The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
203 -)))
204 -)))
205 205  
206 -(% class="wikigeneratedid" id="H-2" %)
207 -(((
208 -
209 -)))
210 210  
211 -===== 2.1  Connect HP0D Web UI =====
94 +== **2.1  Connect HP0D Web UI** ==
212 212  
213 -====== 2.1.1 via HP0D’s Access Point. ======
96 +=== **2.1.1 via HP0D’s Access Point** ===
214 214  
215 -(((
216 -(((
217 - At the first boot of HP0D, it will auto generate a Wi-Fi network
98 +At the first boot of HP0D, it will auto-generate a Wi-Fi network
218 218  
100 +
219 219  [[image:1651804327535-321.png||height="325" width="199"]]
220 -)))
221 -)))
222 222  
223 -(((
224 -(((
225 -
226 -)))
227 -)))
228 228  
229 -(((
230 -(((
231 231  (% class="box infomessage" %)
232 232  (((
233 - called           : **//HPD-dragino-xxxxxx//**
106 + called  : **//HPD-dragino-xxxxxx//**
234 234  )))
235 -)))
236 -)))
237 237  
238 -(((
239 -(((
240 240  (% class="box infomessage" %)
241 241  (((
242 - with password:  **//dragino+dragino//**
111 + with password:  **//dragino+dragino//**
112 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
243 243  )))
244 -)))
245 -)))
246 246  
247 -(((
248 -(((
249 - You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
250 -)))
251 -)))
252 252  
253 -[[image:1651804397792-591.png||height="402" width="763"]]
116 +[[image:1651804397792-591.png||height="386" width="733"]]
254 254  
255 255  
119 +=== **2.1.2 Connect via HP0D hostname** ===
256 256  
257 -====== 2.1.2 Connect via HP0D hostname ======
121 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
258 258  
259 -(((
260 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
261 -)))
123 + Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
262 262  
263 -Like: __**//http:~/~/dragino-4ba54a//**__
264 264  
265 265  [[image:1651804629009-699.png]]
266 266  
128 +=== **2.1.3 Connect via Ethernet Port** ===
267 267  
268 -====== 2.1.3 Connect via Ethernet Port ======
130 +//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.//
269 269  
270 -(((
271 -(((
272 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
273 -)))
274 -)))
275 275  
276 -(((
277 -If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
278 -)))
133 +//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**//
279 279  
135 +
280 280  [[image:1651804782523-623.png]]
281 281  
282 282  
283 -===== 2.2 Generate QR Code =====
139 +== **2.2 Generate QR Code** ==
284 284  
141 +
285 285  (((
286 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
143 +//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//
287 287  )))
288 288  
289 289  (((
290 -Note: After onboarding, this wallet will become owner of this hotspot.
147 +//Note: After onboarding, this wallet will become the owner of this hotspot.//
148 +
149 +
291 291  )))
292 292  
293 293  [[image:image-20220506140312-1.png||height="435" width="438"]]
294 294  
295 295  
296 -===== 2.3 Onboarding Hotspot =====
155 +== **2.3 Onboarding Hotspot** ==
297 297  
157 +
298 298  (((
299 -~1. Download the Helium Hotspot APP from the Apple or Google Play store.
159 +//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.//
300 300  )))
301 301  
302 302  (((
303 -Note: the APP version need to be greater than 3.11.
163 +**//Note: the APP version needs to be greater than 3.11.//**
304 304  
305 305  
306 306  )))
307 307  
308 308  (((
309 -2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
169 +//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’//
170 +
171 +
310 310  )))
311 311  
312 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
174 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
313 313  
314 314  
315 -3. Scan the QR Code you generated in the previous step.
177 +//**3. **Scan the QR Code you generated in the previous step.//
316 316  
317 317  [[image:1651828211026-220.png||height="405" width="191"]]
318 318  
319 319  
320 -4. Onboarding your device
182 +(((
183 +//**4. **Onboarding your device//
184 +)))
321 321  
322 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.  [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
186 +(((
187 +Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue.  
323 323  
189 +
190 +)))
324 324  
325 -5. Check onboarding status
192 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
326 326  
327 -You can check from mobile:
194 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
328 328  
329 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
330 330  
331 -You can also see the hotspot status in below link:
197 +**5. **//Check onboarding status where you can check from mobile~://
332 332  
333 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
199 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
334 334  
335 -Example:
336 336  
337 -Green Synced means hotspot works normal.
202 +//You can also see the hotspot status in the below link~://
338 338  
204 +//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//
205 +
206 +//Example~://
207 +
208 +
209 +**//Green Synced means hotspot works normally.//**
210 +
339 339  [[image:1651828427715-679.png||height="374" width="635"]]
340 340  
341 341  
342 -===== 2.4 Set the Port Forwarding =====
214 +== **2.4 Set the Port Forwarding** ==
343 343  
216 +
344 344  (((
345 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
218 +//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.//
346 346  )))
347 347  
348 348  [[image:1651828514449-658.png]]
... ... @@ -361,32 +361,40 @@
361 361  
362 362  (((
363 363  [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
237 +
238 +
364 364  )))
365 365  
241 += **3. Check the configuration of HP0D** =
366 366  
367 -==== 3. Check the configuration of HP0D ====
243 +== **3.1 LoRa frequency configuration** ==
368 368  
369 -===== 3.1 LoRa frequency configuration =====
370 370  
371 371  [[image:1651828687205-178.png||height="323" width="657"]]
372 372  
373 373  
374 -===== 3.2 Check the LoRaWAN serveraddress =====
249 +== **3.2 Check the LoRaWAN Server Address** ==
375 375  
251 +
376 376  [[image:1651828703680-156.png||height="349" width="672"]]
377 377  
378 378  
379 -===== 3.3 Check Miner configuration =====
255 +== **3.3 Check Miner configuration** ==
380 380  
257 +
381 381  [[image:image-20220506181408-1.png||height="451" width="513"]]
382 382  
383 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
260 +(((
261 +//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**//
384 384  
263 +
264 +)))
385 385  
386 -==== 4. Installation of Antenna ====
266 += **4. Installation of Antenna** =
387 387  
268 +
388 388  (((
389 -HP0D use Fiber Glass Antenna.
270 +//HP0D uses Fiber Glass Antenna.//
390 390  )))
391 391  
392 392  [[image:1651832158606-882.png]]
... ... @@ -396,259 +396,348 @@
396 396  )))
397 397  
398 398  (((
399 -User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
280 +//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://
400 400  )))
401 401  
402 402  (((
403 403  [[image:1651832205608-998.png||height="349" width="198"]]
285 +
286 +
404 404  )))
405 405  
406 -==== 5. SSH Access for Linux console ====
289 += **5. SSH Access for Linux console** =
407 407  
291 +
408 408  (((
409 -IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
293 +**//IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))//**
410 410  )))
411 411  
412 412  (((
413 -Port:         22
297 +//Port:  22//
414 414  )))
415 415  
416 416  (((
417 -User Name:      **root**
301 +//User Name:      (% style="color:green" %)**root**//
418 418  )))
419 419  
420 420  (((
421 -Password:         **Randomly generated ((% class="mark" %)found on device’s label(%%) )**
305 +//Password:         (% style="color:green" %)**Randomly generated (found on device’s label)**//
306 +
307 +
422 422  )))
423 423  
424 424  (((
425 -After logging in, you will be in the Linux console and can enter commands as shown below.
311 +//After logging in, you will be in the Linux console and can enter commands as shown below.//
312 +
313 +
426 426  )))
427 427  
428 -[[image:1651832284160-991.png]]
316 +[[image:1651832284160-991.png||height="171" width="729"]]
429 429  
430 430  
431 -==== **6. How to change the Wireless function of HP0D** ====
319 += **6. How to change the Wireless function of HP0D** =
432 432  
433 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
321 +//The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.//
434 434  
435 -===== **6.1 Access the Linux console.** =====
436 436  
437 -Follow the previous step of Step 5.
324 +== **6.1 Access the Linux console.** ==
438 438  
326 +//Follow the previous step of Step 5.//
439 439  
440 -===== 6.2 Install the package of network-manager. =====
441 441  
442 -Run commands:
329 +== **6.2 Install the package of network-manager** ==
443 443  
331 +
332 +//Run commands~://
333 +
444 444  (% class="box infomessage" %)
445 445  (((
446 - apt update
447 - apt install network-manager
336 + apt update
337 + apt install network-manager
448 448  )))
449 449  
450 -[[image:image-20220507140730-1.png]]
340 +[[image:image-20220507140730-1.png||height="402" width="728"]]
451 451  
452 452  
453 -===== 6.3 Reboot the device. =====
343 +== **6.3 Reboot the device** ==
454 454  
455 -Run command:
456 456  
346 +//Run command~://
347 +
457 457  (% class="box infomessage" %)
458 458  (((
459 - reboot
350 + reboot
460 460  )))
461 461  
462 462  [[image:image-20220507140814-2.png]]
463 463  
464 -===== 6.4 Check the wireless type =====
465 465  
466 -Run command:
356 +== **6.4 Check the wireless type** ==
467 467  
358 +
359 +//Run command~://
360 +
468 468  (% class="box infomessage" %)
469 469  (((
470 - iw dev
363 + iw dev
471 471  )))
472 472  
473 473  [[image:image-20220507140941-3.png]]
474 474  
475 -===== 6.5 Connect the WiFi. =====
476 476  
477 -Run command:
369 +== **6.5 Connect the WiFi** ==
478 478  
371 +
372 +//Run command~://
373 +
479 479  (% class="box infomessage" %)
480 480  (((
481 - nmtui
376 + nmtui
482 482  )))
483 483  
484 484  [[image:image-20220507140953-4.png]]
485 485  
486 486  
487 -==== 7. Trouble Shootings ====
382 += **7. Trouble Shootings** =
488 488  
489 -===== 7.1 How to get a wallet address? =====
384 +== **7.1 How to get a wallet address?** ==
490 490  
491 -Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
492 492  
387 +**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//**
493 493  
494 -===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
495 495  
390 +== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** ==
391 +
392 +
496 496  (((
497 -User can login the HP0D, able to access other Web Pages except miner page.
394 +//Users can log in to the HP0D, able to access other Web Pages except for the miner page.//
498 498  )))
499 499  
500 500  (((
501 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
398 +//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.//
399 +
400 +
502 502  )))
503 503  
403 +== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** ==
504 504  
505 -===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
506 506  
507 507  [[image:image-20220506182042-2.png||height="250" width="516"]]
508 508  
509 509  [[image:1651832455372-647.png||height="224" width="520"]]
510 510  
511 -HP0D is establish connection to Helium server and not finished. And you might see above.It might relate to the network where might up to 10mins.
512 512  
411 +**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//**
513 513  
514 -===== 7.4 Onboarding Bad Gaterway =====
413 +**//It might relate to the network which might be up to 10mins.//**
515 515  
516 -(% style="text-align:center" %)
415 +
416 +== **7.4 Onboarding – Bad Gateway** ==
417 +
418 +
517 517  [[image:1651832583790-633.png]]
518 518  
519 - This is caused by the process leads too long which just need to refresh the page.
520 520  
422 +//**This is caused by the process leading too long which just needs to refresh the page.**//
521 521  
522 -7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
523 523  
524 -(% style="text-align:center" %)
525 -[[image:image-20220506182424-3.png]]
425 +== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** ==
526 526  
527 - This may be related to the current block height, if the device is synchronizing to the latest height or if the
528 528  
529 - device block height is much lower than the current height as the above picture like '1 1', the QR code
428 +[[image:image-20220506182424-3.png]]
530 530  
531 - generation may fail.
532 532  
431 +(((
432 +//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**//
533 533  
534 -===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
434 +
435 +)))
535 535  
536 -(% style="text-align:center" %)
437 +== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** ==
438 +
537 537  [[image:1651832742262-209.png||height="297" width="365"]]
538 538  
539 - Please ensure that you enter the correct wallet address and that your network is up and running, the user can
540 540  
541 - click the button of ‘Clean’ to re-generate the QR Code.
442 +(((
443 +//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**//
542 542  
445 +
446 +)))
543 543  
544 -===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
448 +== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** ==
545 545  
546 -(% style="text-align:center" %)
450 +
547 547  [[image:1651832811038-780.png||height="462" width="216"]]
548 548  
549 - If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,
550 550  
551 - please contact us to help you solve.
454 +(((
455 +//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**//
552 552  
457 +
458 +)))
553 553  
554 -===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
460 +== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code ==
555 555  
556 -// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the
557 557  
558 - public key/ wallet address to onboarding server. Server will return the match MAC address
463 +(((
464 +//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**//
559 559  
560 - for this hotspot.
466 +
467 +)))
561 561  
469 +(((
470 +//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**//
471 +)))
562 562  
563 - If you don’t see MAC address, make sure your mobile has good internet connection.
564 -
565 -(% style="text-align:center" %)
566 566  [[image:1651832880009-473.png]]
567 567  
568 568  
569 -===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
476 +== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// ==
570 570  
571 - This is caused by the server connection delay, which does not affect the normal use.
572 572  
479 +**//This is caused by the server connection delay, which does not affect the regular use.//**
573 573  
574 -(% style="text-align:center" %)
575 575  [[image:1651832959907-357.png]]
576 576  
577 -===== 7.10 Mobile APP crash after scan the QR Code? =====
578 578  
579 -* Make sure you have input the correct Wallet address to generate QR Code.
580 -* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
581 -* Make sure your mobile app’s relevant permission are enabled.
582 -* Known: The Android 11 version may cause this kind of issue.
484 +== **7.10 Mobile APP crash after scanning the QR Code?** ==
583 583  
584 -1.
585 -11. Why the frequency/region is not the same what I purchased?
586 586  
587 -//Each HP0D is inspected and configured prior to shipping.//
487 +* //**Make sure you have input the correct Wallet address to generate QR Code.**//
488 +* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**//
489 +* //**Make sure your mobile app’s relevant permission is enabled.**//
490 +* //**Known: The Android 11 version may cause this kind of issue.**//
588 588  
589 -//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
492 +== **7.11 Why the frequency/region is not the same as what I purchased?** ==
590 590  
591 591  
592 -1.
593 -11. Can use the frequency to a region where is not support?
495 +(((
496 +//**Each HP0D is inspected and configured prior to shipping.**//
497 +)))
594 594  
595 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
499 +(((
500 +//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**//
596 596  
502 +
503 +)))
504 +
505 +== **7.12 Can use the frequency to a region where is no support?** ==
506 +
507 +
508 +(((
509 +//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**//
510 +)))
511 +
512 +(((
597 597  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
598 598  
515 +
516 +)))
599 599  
600 -1.
601 -11. Can change the frequency of the HP0D Miner?
518 +== **7.13 Can change the frequency of the HP0D Miner?** ==
602 602  
520 +
603 603  //We do not recommend doing this, it may damage your device//
604 604  
605 605  
524 +== **7.14 Low Reward and not transmit issue** ==
606 606  
607 607  
527 +//We had released the 0524 version for the miner, Users can check the miner version in the HP0D web UI.//
608 608  
609 -1. Supports
529 +//If it is lower than the 0524 version, users can manually upgrade it via the 'draginoups' command in the HP0D's CLI.//
610 610  
611 -//If you are experiencing issues and can’t solve, you can send mail to//
531 +[[image:image-20220527114519-1.png||height="579" width="851"]]
612 612  
613 -[[//support@dragino.com//>>mailto:support@dragino.com]]
614 614  
615 -//With your question as detail as possible. We will reply and help you in the shortest.//
534 += **8. OTA Version Info** =
616 616  
536 +== **When does the OTA update happen?** ==
617 617  
618 618  
539 +**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//**
619 619  
620 -1. Order Info
541 +== **# 2022/05/14** ==
621 621  
622 -**HP0D-XXX**
623 623  
624 -**XXX**: Frequency Band
544 +1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA//
545 +1. //Add postinst after auto-update//
546 +1. //Add Miner version mark.//
547 +1. //Add fast sync if miner GAP is large//
625 625  
626 -* 868: For Bands: EU868,IN865
627 -* 915: For Bands: US915,AU915,AS923,KR920
549 +== **# 2022/05/24** ==
628 628  
629 -1. Manufacturer Info
551 + 1. //Update to the latest miner version: miner-arm64_2022.05.24.0_GA//
630 630  
553 +
554 += **9. Supports** =
555 +
556 +(((
557 +**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
558 +)))
559 +
560 +(((
561 +**//With your question as detailed as possible. We will reply and help you in the shortest.//**
562 +
563 +
564 +)))
565 +
566 += **10. Order Info** =
567 +
568 +(% style="color:#0000ff" %)**HP0D-XXX**
569 +
570 +(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
571 +
572 +* **AS923**: LoRaWAN AS923 band
573 +* **AU915**: LoRaWAN AU915 band
574 +* **EU868**: LoRaWAN EU868 band
575 +* **KR920**: LoRaWAN KR920 band
576 +* **US915**: LoRaWAN US915 band
577 +* **IN865**: LoRaWAN IN865 band
578 +
579 += **11. Manufacturer Info** =
580 +
581 +(((
631 631  **Shenzhen Dragino Technology Development co. LTD**
583 +)))
632 632  
585 +(((
633 633  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
587 +)))
634 634  
635 -LongCheng Street, LongGang District ; Shenzhen 518116,China
589 +(((
590 +Longcheng Street, LongGang District; Shenzhen 518116, China
636 636  
637 637  
638 -1. FCC Warning
593 +
594 +)))
639 639  
596 += **12. FCC Warning** =
597 +
598 +(((
640 640  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
600 +)))
641 641  
602 +(((
642 642  ~-~- Reorient or relocate the receiving antenna.
604 +)))
643 643  
606 +(((
644 644  ~-~- Increase the separation between the equipment and receiver.
608 +)))
645 645  
610 +(((
646 646  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
612 +)))
647 647  
614 +(((
648 648  ~-~- Consult the dealer or an experienced radio/TV technician for help.
616 +)))
649 649  
650 -
618 +(((
651 651  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
620 +)))
652 652  
653 -
622 +(((
654 654  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
624 +)))
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