<
From version < 73.4 >
edited by Xiaoling
on 2022/05/07 14:47
To version < 73.5 >
edited by Xiaoling
on 2022/05/07 14:55
>
Change comment: There is no comment for this version

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Content
... ... @@ -214,7 +214,7 @@
214 214  
215 215  (((
216 216  (((
217 - At the first boot of HP0D, it will auto generate a Wi-Fi network
217 +At the first boot of HP0D, it will auto generate a Wi-Fi network
218 218  
219 219  [[image:1651804327535-321.png||height="325" width="199"]]
220 220  )))
... ... @@ -253,7 +253,6 @@
253 253  [[image:1651804397792-591.png||height="402" width="763"]]
254 254  
255 255  
256 -
257 257  ====== 2.1.2 Connect via HP0D hostname ======
258 258  
259 259  (((
... ... @@ -513,67 +513,48 @@
513 513  
514 514  ===== 7.4 Onboarding – Bad Gaterway =====
515 515  
516 -(% style="text-align:center" %)
517 517  [[image:1651832583790-633.png]]
518 518  
519 - This is caused by the process leads too long which just need to refresh the page.
517 +This is caused by the process leads too long which just need to refresh the page.
520 520  
521 521  
522 522  7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
523 523  
524 -(% style="text-align:center" %)
525 525  [[image:image-20220506182424-3.png]]
526 526  
527 - This may be related to the current block height, if the device is synchronizing to the latest height or if the
524 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
528 528  
529 - device block height is much lower than the current height as the above picture like '1 1', the QR code
530 530  
531 - generation may fail.
532 -
533 -
534 534  ===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
535 535  
536 -(% style="text-align:center" %)
537 537  [[image:1651832742262-209.png||height="297" width="365"]]
538 538  
539 - Please ensure that you enter the correct wallet address and that your network is up and running, the user can
531 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
540 540  
541 - click the button of ‘Clean’ to re-generate the QR Code.
542 542  
543 -
544 544  ===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
545 545  
546 -(% style="text-align:center" %)
547 547  [[image:1651832811038-780.png||height="462" width="216"]]
548 548  
549 - If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,
538 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
550 550  
551 - please contact us to help you solve.
552 552  
553 -
554 554  ===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
555 555  
556 -// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the
543 +After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
557 557  
558 - public key/ wallet address to onboarding server. Server will return the match MAC address
545 +If you don’t see MAC address, make sure your mobile has good internet connection.
559 559  
560 - for this hotspot.
561 -
562 -
563 - If you don’t see MAC address, make sure your mobile has good internet connection.
564 -
565 -(% style="text-align:center" %)
566 566  [[image:1651832880009-473.png]]
567 567  
568 568  
569 569  ===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
570 570  
571 - This is caused by the server connection delay, which does not affect the normal use.
552 +This is caused by the server connection delay, which does not affect the normal use.
572 572  
573 -
574 -(% style="text-align:center" %)
575 575  [[image:1651832959907-357.png]]
576 576  
556 +
577 577  ===== 7.10 Mobile APP crash after scan the QR Code? =====
578 578  
579 579  * Make sure you have input the correct Wallet address to generate QR Code.
... ... @@ -581,44 +581,37 @@
581 581  * Make sure your mobile app’s relevant permission are enabled.
582 582  * Known: The Android 11 version may cause this kind of issue.
583 583  
584 -1.
585 -11. Why the frequency/region is not the same what I purchased?
586 586  
587 -//Each HP0D is inspected and configured prior to shipping.//
565 +===== 7.11 Why the frequency/region is not the same what I purchased? =====
588 588  
589 -//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
567 +Each HP0D is inspected and configured prior to shipping.
590 590  
569 +If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
591 591  
592 -1.
593 -11. Can use the frequency to a region where is not support?
594 594  
595 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
572 +===== 7.12 Can use the frequency to a region where is not support? =====
596 596  
574 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link
575 +
597 597  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
598 598  
599 599  
600 -1.
601 -11. Can change the frequency of the HP0D Miner?
579 +===== 7.13 Can change the frequency of the HP0D Miner? =====
602 602  
603 -//We do not recommend doing this, it may damage your device//
581 +We do not recommend doing this, it may damage your device
604 604  
605 605  
584 +==== 8. Supports ====
606 606  
586 +If you are experiencing issues and can’t solve, you can send mail to
607 607  
588 +[[support@dragino.com>>mailto:support@dragino.com]]
608 608  
609 -1. Supports
590 +With your question as detail as possible. We will reply and help you in the shortest.
610 610  
611 -//If you are experiencing issues and can’t solve, you can send mail to//
612 612  
613 -[[//support@dragino.com//>>mailto:support@dragino.com]]
593 +==== 9. Order Info ====
614 614  
615 -//With your question as detail as possible. We will reply and help you in the shortest.//
616 -
617 -
618 -
619 -
620 -1. Order Info
621 -
622 622  **HP0D-XXX**
623 623  
624 624  **XXX**: Frequency Band
... ... @@ -626,8 +626,9 @@
626 626  * 868: For Bands: EU868,IN865
627 627  * 915: For Bands: US915,AU915,AS923,KR920
628 628  
629 -1. Manufacturer Info
630 630  
603 +==== 10. Manufacturer Info ====
604 +
631 631  **Shenzhen Dragino Technology Development co. LTD**
632 632  
633 633  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
... ... @@ -635,7 +635,7 @@
635 635  LongCheng Street, LongGang District ; Shenzhen 518116,China
636 636  
637 637  
638 -1. FCC Warning
612 +==== 11. FCC Warning ====
639 639  
640 640  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
641 641  
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