Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -11,120 +11,49 @@ 11 11 12 12 13 13 14 - 15 15 {{toc/}} 16 16 17 17 18 -= ===1. Introduction ====17 += 1. Introduction = 19 19 20 -== ===1.1 What is HP0D =====19 +== 1.1 What is HP0D == 21 21 22 22 ((( 23 -((( 24 -((( 25 25 The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges at low data rates. 26 26 ))) 27 -))) 28 -))) 29 29 30 30 ((( 31 -((( 32 -((( 33 -HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 26 +HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**. 34 34 ))) 35 -))) 36 -))) 37 37 38 38 ((( 39 -((( 40 -((( 41 -HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**. 42 -))) 43 -))) 44 -))) 45 - 46 -((( 47 -((( 48 -((( 49 49 **Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 50 50 ))) 51 -))) 52 -))) 53 53 54 54 ((( 55 -((( 56 -((( 57 57 HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network. 58 58 ))) 59 -))) 60 -))) 61 61 37 +== 1.2 Specifications == 62 62 63 -===== 1.2 Specifications ===== 64 - 65 -((( 66 -((( 67 67 **~ Hardware System:** 68 -))) 69 -))) 70 - 71 -((( 72 -((( 73 73 Linux Part: 74 -))) 75 -))) 76 76 77 -* ((( 78 -((( 79 -Raspberry Pi 4 80 -))) 81 -))) 42 +* Raspberry Pi 4 82 82 83 -((( 84 -((( 85 85 **~ Interface:** 86 -))) 87 -))) 88 88 89 -* ((( 90 -((( 91 -10M/100M RJ45 Ports x 1 92 -))) 93 -))) 94 -* ((( 95 -((( 96 -LoRaWAN Wireless 97 -))) 98 -))) 99 -* ((( 100 -((( 101 -Power Input: 12V 2A, DC 102 -))) 103 -))) 46 +* 10M/100M RJ45 Ports x 1 47 +* LoRaWAN Wireless 48 +* Power Input: 12V 2A, DC 104 104 105 -((( 106 -((( 107 107 **~ Operating Condition:** 108 -))) 109 -))) 110 110 111 -* ((( 112 -((( 113 -Work Temperature: -20 ~~ 65°C 114 -))) 115 -))) 116 -* ((( 117 -((( 118 -Storage Temperature: -20 ~~ 65°C 119 -))) 120 -))) 121 -* ((( 122 -((( 123 -Power Input: 12V 2A, DC 124 -))) 125 -))) 52 +* Work Temperature: -20 ~~ 65°C 53 +* Storage Temperature: -20 ~~ 65°C 54 +* Power Input: 12V 2A, DC 126 126 127 -== ===1.3 Features =====56 +== 1.3 Features == 128 128 129 129 * Open-Source Linux system 130 130 * RPi4 with 2G /4G or 8G RAM ... ... @@ -141,244 +141,122 @@ 141 141 * Include prepaid $40 onboarding cost and $10 location cost. 142 142 * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]]. 143 143 144 -== ===1.4 Label info and login name =====73 +== 1.4 Label info and login name == 145 145 146 - 147 147 [[image:1651803959860-394.png||height="500" width="375"]] 148 - 149 -((( 150 -((( 151 151 **Label information:** 152 -))) 153 -))) 154 - 155 -((( 156 -((( 157 -**Device host name:** (% class="mark" %)dragino-xxxxxx 158 -))) 159 -))) 160 - 161 -((( 162 -((( 163 -**Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 164 -))) 165 -))) 166 - 167 -((( 168 -((( 169 -**Miner animal name**: xxx-xxx-xxx 170 -))) 171 -))) 172 - 173 -((( 174 -((( 175 -**Miner address**: 112xxxxxx 176 -))) 177 -))) 178 - 179 -((( 180 -((( 77 +**Device host name:** (% class="mark" %)dragino-xxxxxx 78 +**Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 79 +**Miner animal name**: xxx-xxx-xxx 80 +**Miner address**: 112xxxxxx 181 181 **Eth MAC address**: A8: 40: 41: EF: FE: CD 182 -)) )183 - )))82 +**Login**: root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%)) 83 +**SN**: device serial number. 184 184 185 -((( 186 -((( 187 -**Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 188 -))) 189 -))) 85 += 2. Quick Start & Onboarding = 190 190 191 -((( 192 -((( 193 -**SN**: device serial number. 194 -))) 195 -))) 196 - 197 - 198 -==== 2. Quick Start & Onboarding ==== 199 - 200 -((( 201 -((( 202 202 The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port. 203 -))) 204 -))) 205 205 206 -(% class="wikigeneratedid" id="H-2" %) 207 -((( 208 - 209 -))) 89 +== 2.1 Connect HP0D Web UI == 210 210 211 -=== ==2.1ConnectHP0DWebUI=====91 +=== 2.1.1 via HP0D’s Access Point === 212 212 213 - ======2.1.1viaHP0D’sAccessPoint.======93 +At the first boot of HP0D, it will auto generate a Wi-Fi network 214 214 215 -((( 216 -((( 217 - At the first boot of HP0D, it will auto generate a Wi-Fi network 218 - 219 219 [[image:1651804327535-321.png||height="325" width="199"]] 220 -))) 221 -))) 222 222 223 -((( 224 -((( 225 - 226 -))) 227 -))) 228 - 229 -((( 230 -((( 231 231 (% class="box infomessage" %) 232 -((( 233 - called : **//HPD-dragino-xxxxxx//** 234 -))) 235 -))) 236 -))) 98 + called : **//HPD-dragino-xxxxxx//** 237 237 238 -((( 239 -((( 240 240 (% class="box infomessage" %) 241 -((( 242 - with password: **//dragino+dragino//** 243 -))) 244 -))) 245 -))) 101 + with password: **//dragino+dragino//** 102 +You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 246 246 247 -((( 248 -((( 249 - You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 250 -))) 251 -))) 104 +[[image:1651804397792-591.png||height="386" width="733"]] 252 252 253 -[[image:1651804397792-591.png||height="402" width="763"]] 254 254 107 +=== 2.1.2 Connect via HP0D hostname === 255 255 256 - 257 -====== 2.1.2 Connect via HP0D hostname ====== 258 - 259 -((( 260 260 Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname. 261 -))) 262 262 263 263 Like: __**//http:~/~/dragino-4ba54a//**__ 264 264 265 265 [[image:1651804629009-699.png]] 266 266 115 +=== 2.1.3 Connect via Ethernet Port === 267 267 268 -====== 2.1.3 Connect via Ethernet Port ====== 269 - 270 -((( 271 -((( 272 - Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the 273 -))) 274 -))) 275 - 276 -((( 277 -((( 278 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 279 -))) 280 -))) 281 - 282 -((( 283 - 284 -))) 285 - 286 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI 287 - 288 - or SSH access of HP0D. 289 - 290 -(% style="text-align:center" %) 117 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 118 +If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D. 291 291 [[image:1651804782523-623.png]] 292 292 121 +== 2.2 Generate QR Code == 293 293 294 - 295 -===== 2.2 Generate QR Code ===== 296 - 297 297 ((( 298 - 124 +Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 299 299 ))) 300 300 301 301 ((( 302 - 128 +Note: After onboarding, this wallet will become owner of this hotspot. 303 303 ))) 304 304 305 -(% style="text-align:center" %) 306 306 [[image:image-20220506140312-1.png||height="435" width="438"]] 307 307 308 308 309 -== ===2.3 Onboarding Hotspot =====134 +== 2.3 Onboarding Hotspot == 310 310 311 311 ((( 312 - 137 +~1. Download the Helium Hotspot APP from the Apple or Google Play store. 313 313 ))) 314 314 315 315 ((( 316 - 141 +Note: the APP version need to be greater than 3.11. 317 317 ))) 318 318 319 319 ((( 320 - 145 +2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’ 321 321 ))) 322 322 148 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 149 + 150 +3. Scan the QR Code you generated in the previous step. 151 + 152 +[[image:1651828211026-220.png||height="405" width="191"]] 153 + 323 323 ((( 324 - 2.To add a hotspot, select “Hotspot”.Onthis tab, click the ‘+ Add Hotspot’inthemidwherechoose155 +4. Onboarding your device 325 325 ))) 326 326 327 327 ((( 328 - t he‘DRAGINOMinerHP0D’159 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 329 329 ))) 330 330 331 - 1651817186037-899.png||height="429" width="206"]]194458-938.png||height="434" width="203"]]162 +[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] 332 332 333 - ScantheQR Codeyougeneratedinthepreviousstep.164 + [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %) 334 334 335 -(% style="text-align:center" %) 336 -[[image:1651828211026-220.png||height="405" width="191"]] 337 - 338 - 4. Onboarding your device 339 - 340 - Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of 341 - 342 - mobile to onboarding server might have issue. 343 - 344 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]] 345 - 346 - [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]] 347 - 348 - 349 349 5. Check onboarding status 350 350 351 - 168 +You can check from mobile: 352 352 353 - 170 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %) 354 354 355 - 172 +You can also see the hotspot status in below link: 356 356 357 - 174 +https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 358 358 359 - 176 +Example: 360 360 361 - 178 +Green Synced means hotspot works normal. 362 362 363 -(% style="text-align:center" %) 364 364 [[image:1651828427715-679.png||height="374" width="635"]] 365 365 366 366 367 -== ===2.4 Set the Port Forwarding =====183 +== 2.4 Set the Port Forwarding == 368 368 369 369 ((( 370 - 186 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have. 371 371 ))) 372 372 373 -((( 374 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues 375 -))) 376 - 377 -((( 378 - you may have. 379 -))) 380 - 381 -(% style="text-align:center" %) 382 382 [[image:1651828514449-658.png]] 383 383 384 384 ((( ... ... @@ -386,51 +386,41 @@ 386 386 ))) 387 387 388 388 ((( 389 - 196 +Note: Please refer to more detailed Settings 390 390 ))) 391 391 392 392 ((( 393 - 200 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 394 394 ))) 395 395 396 396 ((( 397 - 204 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 398 398 ))) 399 399 207 += 3. Check the configuration of HP0D = 400 400 401 -== ==3.Checktheconfigurationof HP0D====209 +== 3.1 LoRa frequency configuration == 402 402 403 -===== 3.1 LoRa frequency configuration ===== 404 - 405 -(% style="text-align:center" %) 406 406 [[image:1651828687205-178.png||height="323" width="657"]] 407 407 213 +== 3.2 Check the LoRaWAN serveraddress == 408 408 409 - 410 -===== 3.2 Check the LoRaWAN serveraddress ===== 411 - 412 - 413 -(% style="text-align:center" %) 414 414 [[image:1651828703680-156.png||height="349" width="672"]] 415 415 217 +== 3.3 Check Miner configuration == 416 416 417 -===== 3.3 Check Miner configuration ===== 418 - 419 -(% style="text-align:center" %) 420 420 [[image:image-20220506181408-1.png||height="451" width="513"]] 421 421 422 -**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid** 221 +((( 222 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.** 223 +))) 423 423 424 - **~button ofUpdate, andthenwait10mins to check here,**225 += 4. Installation of Antenna = 425 425 426 - 427 -==== 4. Installation of Antenna ==== 428 - 429 429 ((( 430 - 228 +HP0D use Fiber Glass Antenna. 431 431 ))) 432 432 433 -(% style="text-align:center" %) 434 434 [[image:1651832158606-882.png]] 435 435 436 436 ((( ... ... @@ -438,208 +438,165 @@ 438 438 ))) 439 439 440 440 ((( 441 - 238 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below: 442 442 ))) 443 443 444 444 ((( 445 - User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector 446 -))) 447 - 448 -((( 449 - to antenna and install as below: 450 -))) 451 - 452 -((( 453 -(% style="text-align:center" %) 454 454 [[image:1651832205608-998.png||height="349" width="198"]] 455 455 ))) 456 456 457 -= ===5. SSH Access for Linux console ====245 += 5. SSH Access for Linux console = 458 458 459 459 ((( 460 - 248 +IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 461 461 ))) 462 462 463 463 ((( 464 - 252 +Port: 22 465 465 ))) 466 466 467 467 ((( 468 - 256 +User Name: **root** 469 469 ))) 470 470 471 471 ((( 472 - 260 +Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 473 473 ))) 474 474 475 475 ((( 476 - 264 +After logging in, you will be in the Linux console and can enter commands as shown below. 477 477 ))) 478 478 479 -((( 480 - After logging in, you will be in the Linux console and can enter commands as shown below. 481 -))) 267 +[[image:1651832284160-991.png||height="171" width="729"]] 482 482 483 -(% style="text-align:center" %) 484 -[[image:1651832284160-991.png]] 269 += **6. How to change the Wireless function of HP0D** = 485 485 271 +The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL. 486 486 487 -== ==**6.How tochange theWireless functionf HP0D** ====273 +== **6.1 Access the Linux console.** == 488 488 489 - // Thewireless function is configured asAP by defaultand thewebpagedoesnotsupportconfiguration, //275 +Follow the previous step of Step 5. 490 490 491 - //if you want to configureitasclientconnectionmode, youneedtoconfigure itmanuallyin Linux CIL.//277 +== 6.2 Install the package of network-manager == 492 492 493 - ===== **6.1 Access the Linuxconsole.** =====279 +Run commands: 494 494 495 - Follow the previous step of Step 5. 496 - 497 - 498 -===== 6.2 Install the package of network-manager. ===== 499 - 500 - Run commands: 501 - 502 502 (% class="box infomessage" %) 503 503 ((( 504 - 505 - 283 + apt update 284 + apt install network-manager 506 506 ))) 507 507 508 -[[image:image-20220507140730-1.png]] 287 +[[image:image-20220507140730-1.png||height="402" width="728"]] 509 509 289 +== 6.3 Reboot the device == 510 510 291 +Run command: 511 511 512 -===== 6.3 Reboot the device. ===== 513 - 514 - Run command: 515 - 516 516 (% class="box infomessage" %) 517 517 ((( 518 - 295 + reboot 519 519 ))) 520 520 521 521 [[image:image-20220507140814-2.png]] 522 522 523 -== ===6.4 Check the wireless type =====300 +== 6.4 Check the wireless type == 524 524 525 - 302 +Run command: 526 526 527 527 (% class="box infomessage" %) 528 528 ((( 529 - 306 + iw dev 530 530 ))) 531 531 532 532 [[image:image-20220507140941-3.png]] 533 533 534 -== ===6.5 Connect the WiFi.=====311 +== 6.5 Connect the WiFi == 535 535 536 - 313 +Run command: 537 537 538 538 (% class="box infomessage" %) 539 539 ((( 540 - 317 + nmtui 541 541 ))) 542 542 543 543 [[image:image-20220507140953-4.png]] 544 544 322 += 7. Trouble Shootings = 545 545 324 +== 7.1 How to get a wallet address? == 546 546 547 - ==== 7. TroubleShootings====326 +Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 548 548 549 -== ===7.1How togetawallet address?=====328 +== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner == 550 550 551 -// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 552 - 553 - 554 -===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ===== 555 - 556 556 ((( 557 - 331 +User can login the HP0D, able to access other Web Pages except miner page. 558 558 ))) 559 559 560 560 ((( 561 - 335 +If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 562 562 ))) 563 563 338 +== 7.3 Onboarding ~-~- Some parameters in miner page show timeout == 564 564 565 -===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout ===== 566 - 567 -(% style="text-align:center" %) 568 568 [[image:image-20220506182042-2.png||height="250" width="516"]] 569 569 570 -(% style="text-align:center" %) 571 571 [[image:1651832455372-647.png||height="224" width="520"]] 572 572 344 +HP0D is establish connection to Helium server and not finished. And you might see above. 573 573 574 - HP0Dis establishconnectiontoHeliumserverand not finished.And youmightseeabove.346 +It might relate to the network where might up to 10mins. 575 575 576 - It mightrelateto thenetworkwheremight up to 10mins348 +== 7.4 Onboarding – Bad Gaterway == 577 577 578 - 579 -===== 7.4 Onboarding – Bad Gaterway ===== 580 - 581 -(% style="text-align:center" %) 582 582 [[image:1651832583790-633.png]] 583 583 584 - 352 +This is caused by the process leads too long which just need to refresh the page. 585 585 354 +== 7.5 Onboarding ~-~- Why did QR Code generate is aways fail? == 586 586 587 -7.5 Onboarding ~-~- Why did QR Code generate is aways fail? 588 - 589 -(% style="text-align:center" %) 590 590 [[image:image-20220506182424-3.png]] 591 591 592 - This may be related to the current block height, if the device is synchronizing to the latest height or if the 358 +((( 359 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail. 360 +))) 593 593 594 - eviceblockheightismuchlowerthanhecurrent heightas the above picturelike'1 1', the QR code362 +== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? == 595 595 596 - generation may fail. 597 - 598 - 599 -===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ===== 600 - 601 -(% style="text-align:center" %) 602 602 [[image:1651832742262-209.png||height="297" width="365"]] 603 603 604 - Please ensure that you enter the correct wallet address and that your network is up and running, the user can 366 +((( 367 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 368 +))) 605 605 606 - click thebuttonof‘Clean’ to re-generatetheQR Code.370 +== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code == 607 607 608 - 609 -===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== 610 - 611 -(% style="text-align:center" %) 612 612 [[image:1651832811038-780.png||height="462" width="216"]] 613 613 614 - If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, 374 +((( 375 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve. 376 +))) 615 615 616 - pleasecontactus to helpyousolve.378 +== 7.8 Onboarding – MAC address is being refreshed after scan QR Code == 617 617 380 +((( 381 +After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot. 382 +))) 618 618 619 -===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 384 +((( 385 +If you don’t see MAC address, make sure your mobile has good internet connection. 386 +))) 620 620 621 -// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the 622 - 623 - public key/ wallet address to onboarding server. Server will return the match MAC address 624 - 625 - for this hotspot. 626 - 627 - 628 - If you don’t see MAC address, make sure your mobile has good internet connection. 629 - 630 -(% style="text-align:center" %) 631 631 [[image:1651832880009-473.png]] 632 632 390 +== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ == 633 633 634 - =====7.9HP0D Web~-~->Miner~-~-> Versionshows‘short’=====392 +This is caused by the server connection delay, which does not affect the normal use. 635 635 636 - This is caused by the server connection delay, which does not affect the normal use. 637 - 638 - 639 -(% style="text-align:center" %) 640 640 [[image:1651832959907-357.png]] 641 641 642 -== ===7.10 Mobile APP crash after scan the QR Code? =====396 +== 7.10 Mobile APP crash after scan the QR Code? == 643 643 644 644 * Make sure you have input the correct Wallet address to generate QR Code. 645 645 * Make sure your mobile app uses the same wallet address as the one to generate QR Code. ... ... @@ -646,44 +646,42 @@ 646 646 * Make sure your mobile app’s relevant permission are enabled. 647 647 * Known: The Android 11 version may cause this kind of issue. 648 648 649 -1. 650 -11. Why the frequency/region is not the same what I purchased? 403 +== 7.11 Why the frequency/region is not the same what I purchased? == 651 651 652 -//Each HP0D is inspected and configured prior to shipping.// 405 +((( 406 +Each HP0D is inspected and configured prior to shipping. 407 +))) 653 653 654 -//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.// 409 +((( 410 +If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 411 +))) 655 655 413 +== 7.12 Can use the frequency to a region where is not support? == 656 656 657 -1. 658 -11. Can use the frequency to a region where is not support? 415 +((( 416 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link: 417 +))) 659 659 660 -//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// 661 - 419 +((( 662 662 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 421 +))) 663 663 423 +== 7.13 Can change the frequency of the HP0D Miner? == 664 664 665 -1. 666 -11. Can change the frequency of the HP0D Miner? 425 +We do not recommend doing this, it may damage your device 667 667 668 - //Wedonotrecommend doingthis,it may damage your device//427 += 8. Supports = 669 669 429 +((( 430 +If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]]. 431 +))) 670 670 433 +((( 434 +With your question as detail as possible. We will reply and help you in the shortest. 435 +))) 671 671 437 += 9. Order Info = 672 672 673 - 674 -1. Supports 675 - 676 -//If you are experiencing issues and can’t solve, you can send mail to// 677 - 678 -[[//support@dragino.com//>>mailto:support@dragino.com]] 679 - 680 -//With your question as detail as possible. We will reply and help you in the shortest.// 681 - 682 - 683 - 684 - 685 -1. Order Info 686 - 687 687 **HP0D-XXX** 688 688 689 689 **XXX**: Frequency Band ... ... @@ -691,29 +691,46 @@ 691 691 * 868: For Bands: EU868,IN865 692 692 * 915: For Bands: US915,AU915,AS923,KR920 693 693 694 -1. Manufacturer Info 446 += 10. Manufacturer Info = 695 695 448 +((( 696 696 **Shenzhen Dragino Technology Development co. LTD** 450 +))) 697 697 452 +((( 698 698 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 454 +))) 699 699 456 +((( 700 700 LongCheng Street, LongGang District ; Shenzhen 518116,China 458 +))) 701 701 460 += 11. FCC Warning = 702 702 703 -1. FCC Warning 704 - 462 +((( 705 705 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 464 +))) 706 706 466 +((( 707 707 ~-~- Reorient or relocate the receiving antenna. 468 +))) 708 708 470 +((( 709 709 ~-~- Increase the separation between the equipment and receiver. 472 +))) 710 710 474 +((( 711 711 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 476 +))) 712 712 478 +((( 713 713 ~-~- Consult the dealer or an experienced radio/TV technician for help. 480 +))) 714 714 715 - 482 +((( 716 716 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 484 +))) 717 717 718 - 486 +((( 719 719 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 488 +)))