Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -214,7 +214,7 @@ 214 214 215 215 ((( 216 216 ((( 217 - 217 +At the first boot of HP0D, it will auto generate a Wi-Fi network 218 218 219 219 [[image:1651804327535-321.png||height="325" width="199"]] 220 220 ))) ... ... @@ -253,7 +253,6 @@ 253 253 [[image:1651804397792-591.png||height="402" width="763"]] 254 254 255 255 256 - 257 257 ====== 2.1.2 Connect via HP0D hostname ====== 258 258 259 259 ((( ... ... @@ -269,40 +269,27 @@ 269 269 270 270 ((( 271 271 ((( 272 - 271 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 273 273 ))) 274 274 ))) 275 275 276 276 ((( 277 -((( 278 - router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 276 +If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D. 279 279 ))) 280 -))) 281 281 282 -((( 283 - 284 -))) 285 - 286 - If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI 287 - 288 - or SSH access of HP0D. 289 - 290 -(% style="text-align:center" %) 291 291 [[image:1651804782523-623.png]] 292 292 293 293 294 - 295 295 ===== 2.2 Generate QR Code ===== 296 296 297 297 ((( 298 - 285 +Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 299 299 ))) 300 300 301 301 ((( 302 - 289 +Note: After onboarding, this wallet will become owner of this hotspot. 303 303 ))) 304 304 305 -(% style="text-align:center" %) 306 306 [[image:image-20220506140312-1.png||height="435" width="438"]] 307 307 308 308 ... ... @@ -309,58 +309,46 @@ 309 309 ===== 2.3 Onboarding Hotspot ===== 310 310 311 311 ((( 312 - 298 +~1. Download the Helium Hotspot APP from the Apple or Google Play store. 313 313 ))) 314 314 315 315 ((( 316 - Note: the APP version need to be greater than 3.11. 317 -))) 302 +Note: the APP version need to be greater than 3.11. 318 318 319 -((( 320 320 321 321 ))) 322 322 323 323 ((( 324 - 308 +2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’ 325 325 ))) 326 326 327 -((( 328 - the ‘DRAGINO Miner HP0D’ 329 -))) 311 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 330 330 331 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 332 332 333 - 314 +3. Scan the QR Code you generated in the previous step. 334 334 335 -(% style="text-align:center" %) 336 336 [[image:1651828211026-220.png||height="405" width="191"]] 337 337 338 - 4. Onboarding your device 339 339 340 - Mobile APP will get info from onboardingserver.If MAC address doesn’t appear,it means the networkconnection of319 +4. Onboarding your device 341 341 342 - mobile to onboarding server might have issue. 321 +Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]] [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %) 343 343 344 - [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]] 345 345 346 - [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]] 347 - 348 - 349 349 5. Check onboarding status 350 350 351 - 326 +You can check from mobile: 352 352 353 - 328 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %) 354 354 355 - 330 +You can also see the hotspot status in below link: 356 356 357 - 332 +https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 358 358 359 - 334 +Example: 360 360 361 - 336 +Green Synced means hotspot works normal. 362 362 363 -(% style="text-align:center" %) 364 364 [[image:1651828427715-679.png||height="374" width="635"]] 365 365 366 366 ... ... @@ -367,18 +367,9 @@ 367 367 ===== 2.4 Set the Port Forwarding ===== 368 368 369 369 ((( 370 - 344 +Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have. 371 371 ))) 372 372 373 -((( 374 - it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues 375 -))) 376 - 377 -((( 378 - you may have. 379 -))) 380 - 381 -(% style="text-align:center" %) 382 382 [[image:1651828514449-658.png]] 383 383 384 384 ((( ... ... @@ -386,15 +386,15 @@ 386 386 ))) 387 387 388 388 ((( 389 - 354 +Note: Please refer to more detailed Settings 390 390 ))) 391 391 392 392 ((( 393 - 358 +[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 394 394 ))) 395 395 396 396 ((( 397 - 362 +[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 398 398 ))) 399 399 400 400 ... ... @@ -402,35 +402,27 @@ 402 402 403 403 ===== 3.1 LoRa frequency configuration ===== 404 404 405 -(% style="text-align:center" %) 406 406 [[image:1651828687205-178.png||height="323" width="657"]] 407 407 408 408 409 - 410 410 ===== 3.2 Check the LoRaWAN serveraddress ===== 411 411 412 - 413 -(% style="text-align:center" %) 414 414 [[image:1651828703680-156.png||height="349" width="672"]] 415 415 416 416 417 417 ===== 3.3 Check Miner configuration ===== 418 418 419 -(% style="text-align:center" %) 420 420 [[image:image-20220506181408-1.png||height="451" width="513"]] 421 421 422 -** ~Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid**382 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,** 423 423 424 -**~ button of Update, and then wait 10mins to check here,** 425 425 426 - 427 427 ==== 4. Installation of Antenna ==== 428 428 429 429 ((( 430 - 388 +HP0D use Fiber Glass Antenna. 431 431 ))) 432 432 433 -(% style="text-align:center" %) 434 434 [[image:1651832158606-882.png]] 435 435 436 436 ((( ... ... @@ -438,19 +438,10 @@ 438 438 ))) 439 439 440 440 ((( 441 - 398 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below: 442 442 ))) 443 443 444 444 ((( 445 - User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector 446 -))) 447 - 448 -((( 449 - to antenna and install as below: 450 -))) 451 - 452 -((( 453 -(% style="text-align:center" %) 454 454 [[image:1651832205608-998.png||height="349" width="198"]] 455 455 ))) 456 456 ... ... @@ -457,47 +457,40 @@ 457 457 ==== 5. SSH Access for Linux console ==== 458 458 459 459 ((( 460 - 408 +IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 461 461 ))) 462 462 463 463 ((( 464 - 412 +Port: 22 465 465 ))) 466 466 467 467 ((( 468 - 416 +User Name: **root** 469 469 ))) 470 470 471 471 ((( 472 - 420 +Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 473 473 ))) 474 474 475 475 ((( 476 - 424 +After logging in, you will be in the Linux console and can enter commands as shown below. 477 477 ))) 478 478 479 -((( 480 - After logging in, you will be in the Linux console and can enter commands as shown below. 481 -))) 482 - 483 -(% style="text-align:center" %) 484 484 [[image:1651832284160-991.png]] 485 485 486 486 487 487 ==== **6. How to change the Wireless function of HP0D** ==== 488 488 489 - //The wireless function is configured as AP by default and the web page does not support configuration,//432 +The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL. 490 490 491 -// if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.// 492 - 493 493 ===== **6.1 Access the Linux console.** ===== 494 494 495 - 436 +Follow the previous step of Step 5. 496 496 497 497 498 498 ===== 6.2 Install the package of network-manager. ===== 499 499 500 - 441 +Run commands: 501 501 502 502 (% class="box infomessage" %) 503 503 ((( ... ... @@ -508,10 +508,9 @@ 508 508 [[image:image-20220507140730-1.png]] 509 509 510 510 511 - 512 512 ===== 6.3 Reboot the device. ===== 513 513 514 - 454 +Run command: 515 515 516 516 (% class="box infomessage" %) 517 517 ((( ... ... @@ -522,7 +522,7 @@ 522 522 523 523 ===== 6.4 Check the wireless type ===== 524 524 525 - 465 +Run command: 526 526 527 527 (% class="box infomessage" %) 528 528 ((( ... ... @@ -533,7 +533,7 @@ 533 533 534 534 ===== 6.5 Connect the WiFi. ===== 535 535 536 - 476 +Run command: 537 537 538 538 (% class="box infomessage" %) 539 539 ((( ... ... @@ -543,102 +543,77 @@ 543 543 [[image:image-20220507140953-4.png]] 544 544 545 545 546 - 547 547 ==== 7. Trouble Shootings ==== 548 548 549 549 ===== 7.1 How to get a wallet address? ===== 550 550 551 - // //Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.490 +Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 552 552 553 553 554 554 ===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ===== 555 555 556 556 ((( 557 - 496 +User can login the HP0D, able to access other Web Pages except miner page. 558 558 ))) 559 559 560 560 ((( 561 - 500 +If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 562 562 ))) 563 563 564 564 565 565 ===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout ===== 566 566 567 -(% style="text-align:center" %) 568 568 [[image:image-20220506182042-2.png||height="250" width="516"]] 569 569 570 -(% style="text-align:center" %) 571 571 [[image:1651832455372-647.png||height="224" width="520"]] 572 572 510 +HP0D is establish connection to Helium server and not finished. And you might see above.It might relate to the network where might up to 10mins. 573 573 574 - HP0D is establish connection to Helium server and not finished. And you might see above. 575 575 576 - It might relate to the network where might up to 10mins 577 - 578 - 579 579 ===== 7.4 Onboarding – Bad Gaterway ===== 580 580 581 -(% style="text-align:center" %) 582 582 [[image:1651832583790-633.png]] 583 583 584 - 517 +This is caused by the process leads too long which just need to refresh the page. 585 585 586 586 587 587 7.5 Onboarding ~-~- Why did QR Code generate is aways fail? 588 588 589 -(% style="text-align:center" %) 590 590 [[image:image-20220506182424-3.png]] 591 591 592 - 524 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail. 593 593 594 - device block height is much lower than the current height as the above picture like '1 1', the QR code 595 595 596 - generation may fail. 597 - 598 - 599 599 ===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ===== 600 600 601 -(% style="text-align:center" %) 602 602 [[image:1651832742262-209.png||height="297" width="365"]] 603 603 604 - 531 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 605 605 606 - click the button of ‘Clean’ to re-generate the QR Code. 607 607 608 - 609 609 ===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== 610 610 611 -(% style="text-align:center" %) 612 612 [[image:1651832811038-780.png||height="462" width="216"]] 613 613 614 - 538 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve. 615 615 616 - please contact us to help you solve. 617 617 618 - 619 619 ===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 620 620 621 - // //After scan QR Code, Mobile APP will connect Helium onboarding server and provide the543 +After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot. 622 622 623 - publickey/walletaddressto onboardingserver.Serverwill returnthe matchMAC address545 +If you don’t see MAC address, make sure your mobile has good internet connection. 624 624 625 - for this hotspot. 626 - 627 - 628 - If you don’t see MAC address, make sure your mobile has good internet connection. 629 - 630 -(% style="text-align:center" %) 631 631 [[image:1651832880009-473.png]] 632 632 633 633 634 634 ===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ===== 635 635 636 - 552 +This is caused by the server connection delay, which does not affect the normal use. 637 637 638 - 639 -(% style="text-align:center" %) 640 640 [[image:1651832959907-357.png]] 641 641 556 + 642 642 ===== 7.10 Mobile APP crash after scan the QR Code? ===== 643 643 644 644 * Make sure you have input the correct Wallet address to generate QR Code. ... ... @@ -646,44 +646,37 @@ 646 646 * Make sure your mobile app’s relevant permission are enabled. 647 647 * Known: The Android 11 version may cause this kind of issue. 648 648 649 -1. 650 -11. Why the frequency/region is not the same what I purchased? 651 651 652 - //EachHP0Disinspectedand configuredpriortoshipping.//565 +===== 7.11 Why the frequency/region is not the same what I purchased? ===== 653 653 654 - //IfyourHP0DWeb-UI – Minerregionisnot thesame with theshell labels,pleasecontact oursupportteam that will solvethisissue for you.//567 +Each HP0D is inspected and configured prior to shipping. 655 655 569 +If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 656 656 657 -1. 658 -11. Can use the frequency to a region where is not support? 659 659 660 - //Pleasemakesure that the regionsupports thisfrequency,youcanconfirmtheappropriatefrequencythroughthislink//572 +===== 7.12 Can use the frequency to a region where is not support? ===== 661 661 574 +Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link 575 + 662 662 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 663 663 664 664 665 -1. 666 -11. Can change the frequency of the HP0D Miner? 579 +===== 7.13 Can change the frequency of the HP0D Miner? ===== 667 667 668 - //We do not recommend doing this, it may damage your device//581 +We do not recommend doing this, it may damage your device 669 669 670 670 584 +==== 8. Supports ==== 671 671 586 +If you are experiencing issues and can’t solve, you can send mail to 672 672 588 +[[support@dragino.com>>mailto:support@dragino.com]] 673 673 674 - 1.Supports590 +With your question as detail as possible. We will reply and help you in the shortest. 675 675 676 -//If you are experiencing issues and can’t solve, you can send mail to// 677 677 678 - [[//support@dragino.com//>>mailto:support@dragino.com]]593 +==== 9. Order Info ==== 679 679 680 -//With your question as detail as possible. We will reply and help you in the shortest.// 681 - 682 - 683 - 684 - 685 -1. Order Info 686 - 687 687 **HP0D-XXX** 688 688 689 689 **XXX**: Frequency Band ... ... @@ -691,8 +691,9 @@ 691 691 * 868: For Bands: EU868,IN865 692 692 * 915: For Bands: US915,AU915,AS923,KR920 693 693 694 -1. Manufacturer Info 695 695 603 +==== 10. Manufacturer Info ==== 604 + 696 696 **Shenzhen Dragino Technology Development co. LTD** 697 697 698 698 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad ... ... @@ -700,7 +700,7 @@ 700 700 LongCheng Street, LongGang District ; Shenzhen 518116,China 701 701 702 702 703 -1. FCC Warning 612 +==== 11. FCC Warning ==== 704 704 705 705 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 706 706