Last modified by Xiaoling on 2024/10/21 15:44

From version 73.20
edited by Xiaoling
on 2022/05/07 17:44
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To version 90.1
edited by Xiaoye
on 2022/05/31 17:07
Change comment: Uploaded new attachment "image-20220531170705-8.png", version {1}

Summary

Details

Page properties
Title
... ... @@ -1,1 +1,1 @@
1 -HP0D
1 +HP0D Full Hotspot for Helium
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.Xiaoling
1 +XWiki.Xiaoye
Content
... ... @@ -1,22 +3,21 @@
1 -
2 -
3 3  (% style="text-align:center" %)
4 -[[image:1651802206983-860.png||height="645" width="602"]]
2 +[[image:1651802206983-860.png||height="427" width="398"]]
5 5  
6 6  
7 7  (((
8 8  **HP0D Full Hotspot for Helium User Manual**
7 +
8 +
9 9  )))
10 10  
11 +**Table of Contents:**
11 11  
12 -
13 -
14 14  {{toc/}}
15 15  
16 16  
17 -==== 1. Introduction ====
16 += **1. Introduction** =
18 18  
19 -===== 1.1 What is HP0D =====
18 +== **1.1 What is HP0D** ==
20 20  
21 21  (((
22 22  The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
... ... @@ -23,11 +23,11 @@
23 23  )))
24 24  
25 25  (((
26 -HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
25 +HP0D has passed Helium Full Hotspot Approval. It supports the (% style="color:#037691" %)** miner feature from Helium** (% style="color:black" %) and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, (% style="color:#037691" %)**users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
27 27  )))
28 28  
29 29  (((
30 -**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
29 +(% style="color:#037691" %)**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. (% style="color:black" %)It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
31 31  )))
32 32  
33 33  (((
... ... @@ -34,8 +34,8 @@
34 34  HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
35 35  )))
36 36  
36 +== **1.2 Specifications** ==
37 37  
38 -===== 1.2 Specifications =====
39 39  **~ Hardware System:**
40 40   Linux Part:
41 41  
... ... @@ -53,7 +53,7 @@
53 53  * Storage Temperature: -20 ~~ 65°C
54 54  * Power Input: 12V 2A, DC
55 55  
56 -===== 1.3 Features =====
55 +== **1.3 Features** ==
57 57  
58 58  * Open-Source Linux system
59 59  * RPi4 with 2G /4G or 8G RAM
... ... @@ -70,100 +70,124 @@
70 70  * Include prepaid $40 onboarding cost and $10 location cost.
71 71  * [[Remote.it remote management>>url:https://wiki.dragino.com/index.php?title=Reverse_SSH_Access#Use_Remote.it_service]].
72 72  
73 -===== 1.4 Label info and login name =====
72 +== **1.4 Label info and login name** ==
74 74  
75 75  [[image:1651803959860-394.png||height="500" width="375"]]
76 -**Label information:**
77 -**Device host name:**    (% class="mark" %)dragino-xxxxxx
78 -**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
79 -**Miner animal name**: xxx-xxx-xxx
80 -**Miner address**:       112xxxxxx
81 -**Eth MAC address**: A8: 40: 41: EF: FE: CD
82 -**Login**:  root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%))
83 -**SN**:  device serial number.
84 84  
85 -==== 2. Quick Start & Onboarding ====
86 86  
77 +
78 +=== 1.4.1 Label information: ===
79 +
80 +**Device hostname:**  (% class="mark" %)dragino-xxxxxx(%%)
81 +**Band**:  (% class="mark" %)US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864(%%)
82 +**Miner animal name**: (% class="mark" %)xxx-xxx-xxx(%%)
83 +**Miner address**:  (% class="mark" %)12xxxxxx(%%)
84 +**Eth MAC address**:  (% class="mark" %)A8: 40: 41: EF: FE: CD(%%)
85 +**Login**:  (% class="mark" %)root/d59f2d5b (the root is the Login account for the Web-UI and SSH.)(%%)
86 +**SN**:  (% class="mark" %)device serial number.
87 +
88 +
89 += **2. Quick Start & Onboarding** =
90 +
87 87  The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
88 88  
89 89  
90 -===== 2.1  Connect HP0D Web UI =====
94 +== **2.1  Connect HP0D Web UI** ==
91 91  
92 -====== 2.1.1 via HP0D’s Access Point. ======
96 +=== **2.1.1 via HP0D’s Access Point** ===
93 93  
94 -At the first boot of HP0D, it will auto generate a Wi-Fi network
98 +At the first boot of HP0D, it will auto-generate a Wi-Fi network
95 95  
100 +
96 96  [[image:1651804327535-321.png||height="325" width="199"]]
97 97  
103 +
98 98  (% class="box infomessage" %)
99 - called           : **//HPD-dragino-xxxxxx//**
105 +(((
106 + called  : **//HPD-dragino-xxxxxx//**
107 +)))
100 100  
101 101  (% class="box infomessage" %)
110 +(((
102 102   with password:  **//dragino+dragino//**
103 103  You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
113 +)))
104 104  
105 -[[image:1651804397792-591.png||height="402" width="763"]]
106 106  
116 +[[image:1651804397792-591.png||height="386" width="733"]]
107 107  
108 -====== 2.1.2 Connect via HP0D hostname ======
109 109  
110 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
119 +=== **2.1.2 Connect via HP0D hostname** ===
111 111  
112 -Like: __**//http:~/~/dragino-4ba54a//**__
121 +Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connects to the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
113 113  
123 + Like: (% class="mark" %)__**//http:~/~/dragino-4ba54a//**__
124 +
125 +
114 114  [[image:1651804629009-699.png]]
115 115  
128 +=== **2.1.3 Connect via Ethernet Port** ===
116 116  
117 -====== 2.1.3 Connect via Ethernet Port ======
130 +//Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.//
118 118  
119 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
120 -If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
132 +
133 +//**If you get the IP address from the router, like: (% class="mark" %)10.130.2.42(%%), you can use this IP address to connect the WEB UI or SSH access of HP0D.**//
134 +
135 +
121 121  [[image:1651804782523-623.png]]
122 122  
123 123  
124 -===== 2.2 Generate QR Code =====
139 +== **2.2 Generate QR Code** ==
125 125  
141 +
126 126  (((
127 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
143 +//Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.//
128 128  )))
129 129  
130 130  (((
131 -Note: After onboarding, this wallet will become owner of this hotspot.
147 +//Note: After onboarding, this wallet will become the owner of this hotspot.//
148 +
149 +
132 132  )))
133 133  
134 134  [[image:image-20220506140312-1.png||height="435" width="438"]]
135 135  
136 136  
137 -===== 2.3 Onboarding Hotspot =====
155 +== **2.3 Onboarding Hotspot** ==
138 138  
157 +
139 139  (((
140 -~1. Download the Helium Hotspot APP from the Apple or Google Play store.
159 +//**1.** Download the Helium Hotspot APP from the Apple or Google Play store.//
141 141  )))
142 142  
143 143  (((
144 -Note: the APP version need to be greater than 3.11.
163 +**//Note: the APP version needs to be greater than 3.11.//**
145 145  
146 146  
147 147  )))
148 148  
149 149  (((
150 -2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
169 +//**2. **To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’//
170 +
171 +
151 151  )))
152 152  
153 153   [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
154 154  
155 155  
156 -3. Scan the QR Code you generated in the previous step.
177 +//**3. **Scan the QR Code you generated in the previous step.//
157 157  
158 158  [[image:1651828211026-220.png||height="405" width="191"]]
159 159  
160 160  
161 161  (((
162 -4. Onboarding your device
183 +//**4. **Onboarding your device//
163 163  )))
164 164  
165 165  (((
166 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.  
187 +Mobile APP will get info from the onboarding server. If the MAC address doesn’t appear, it means the network connection of the mobile to the onboarding server might have an issue.  
188 +
189 +
167 167  )))
168 168  
169 169  [[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
... ... @@ -171,27 +171,28 @@
171 171   [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
172 172  
173 173  
174 -5. Check onboarding status
197 +**5. **//Check onboarding status where you can check from mobile~://
175 175  
176 -You can check from mobile:
177 -
178 178   [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
179 179  
180 -You can also see the hotspot status in below link:
181 181  
182 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
202 +//You can also see the hotspot status in the below link~://
183 183  
184 -Example:
204 +//https:~/~/explorer.helium.com/hotspots/**<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>**//
185 185  
186 -Green Synced means hotspot works normal.
206 +//Example~://
187 187  
208 +
209 +**//Green Synced means hotspot works normally.//**
210 +
188 188  [[image:1651828427715-679.png||height="374" width="635"]]
189 189  
190 190  
191 -===== 2.4 Set the Port Forwarding =====
214 +== **2.4 Set the Port Forwarding** ==
192 192  
216 +
193 193  (((
194 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
218 +//Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.//
195 195  )))
196 196  
197 197  [[image:1651828514449-658.png]]
... ... @@ -210,34 +210,40 @@
210 210  
211 211  (((
212 212  [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
237 +
238 +
213 213  )))
214 214  
241 += **3. Check the configuration of HP0D** =
215 215  
216 -==== 3. Check the configuration of HP0D ====
243 +== **3.1 LoRa frequency configuration** ==
217 217  
218 -===== 3.1 LoRa frequency configuration =====
219 219  
220 220  [[image:1651828687205-178.png||height="323" width="657"]]
221 221  
222 222  
223 -===== 3.2 Check the LoRaWAN serveraddress =====
249 +== **3.2 Check the LoRaWAN Server Address** ==
224 224  
251 +
225 225  [[image:1651828703680-156.png||height="349" width="672"]]
226 226  
227 227  
228 -===== 3.3 Check Miner configuration =====
255 +== **3.3 Check Miner configuration** ==
229 229  
257 +
230 230  [[image:image-20220506181408-1.png||height="451" width="513"]]
231 231  
232 232  (((
233 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**
261 +//**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**//
262 +
263 +
234 234  )))
235 235  
266 += **4. Installation of Antenna** =
236 236  
237 -==== 4. Installation of Antenna ====
238 238  
239 239  (((
240 -HP0D use Fiber Glass Antenna.
270 +//HP0D uses Fiber Glass Antenna.//
241 241  )))
242 242  
243 243  [[image:1651832158606-882.png]]
... ... @@ -247,51 +247,60 @@
247 247  )))
248 248  
249 249  (((
250 -User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
280 +//The user needs to connect the antenna cable’s SMA connector to the HP03 and connect the N-Type connector to the antenna and install it as below~://
251 251  )))
252 252  
253 253  (((
254 254  [[image:1651832205608-998.png||height="349" width="198"]]
285 +
286 +
255 255  )))
256 256  
257 -==== 5. SSH Access for Linux console ====
289 += **5. SSH Access for Linux console** =
258 258  
291 +
259 259  (((
260 -IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
293 +**//IP address:  IP address of HP0D or hostname of HP0D ((% class="mark" %)Such as dragino-63920a(%%))//**
261 261  )))
262 262  
263 263  (((
264 -Port:         22
297 +//Port:  22//
265 265  )))
266 266  
267 267  (((
268 -User Name:      **root**
301 +//User Name:      (% style="color:green" %)**root**//
269 269  )))
270 270  
271 271  (((
272 -Password:         **Randomly generated ((% class="mark" %)found on device’s label(%%) )**
305 +//Password:         (% style="color:green" %)**Randomly generated (found on device’s label)**//
306 +
307 +
273 273  )))
274 274  
275 275  (((
276 -After logging in, you will be in the Linux console and can enter commands as shown below.
311 +//After logging in, you will be in the Linux console and can enter commands as shown below.//
312 +
313 +
277 277  )))
278 278  
279 -[[image:1651832284160-991.png]]
316 +[[image:1651832284160-991.png||height="171" width="729"]]
280 280  
281 281  
282 -==== **6. How to change the Wireless function of HP0D** ====
319 += **6. How to change the Wireless function of HP0D** =
283 283  
284 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
321 +//The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.//
285 285  
286 -===== **6.1 Access the Linux console.** =====
287 287  
288 -Follow the previous step of Step 5.
324 +== **6.1 Access the Linux console.** ==
289 289  
326 +//Follow the previous step of Step 5.//
290 290  
291 -===== 6.2 Install the package of network-manager. =====
292 292  
293 -Run commands:
329 +== **6.2 Install the package of network-manager** ==
294 294  
331 +
332 +//Run commands~://
333 +
295 295  (% class="box infomessage" %)
296 296  (((
297 297   apt update
... ... @@ -298,13 +298,14 @@
298 298   apt install network-manager
299 299  )))
300 300  
301 -[[image:image-20220507140730-1.png]]
340 +[[image:image-20220507140730-1.png||height="402" width="728"]]
302 302  
303 303  
304 -===== 6.3 Reboot the device. =====
343 +== **6.3 Reboot the device** ==
305 305  
306 -Run command:
307 307  
346 +//Run command~://
347 +
308 308  (% class="box infomessage" %)
309 309  (((
310 310   reboot
... ... @@ -312,10 +312,12 @@
312 312  
313 313  [[image:image-20220507140814-2.png]]
314 314  
315 -===== 6.4 Check the wireless type =====
316 316  
317 -Run command:
356 +== **6.4 Check the wireless type** ==
318 318  
358 +
359 +//Run command~://
360 +
319 319  (% class="box infomessage" %)
320 320  (((
321 321   iw dev
... ... @@ -323,10 +323,12 @@
323 323  
324 324  [[image:image-20220507140941-3.png]]
325 325  
326 -===== 6.5 Connect the WiFi. =====
327 327  
328 -Run command:
369 +== **6.5 Connect the WiFi** ==
329 329  
371 +
372 +//Run command~://
373 +
330 330  (% class="box infomessage" %)
331 331  (((
332 332   nmtui
... ... @@ -335,145 +335,205 @@
335 335  [[image:image-20220507140953-4.png]]
336 336  
337 337  
338 -==== 7. Trouble Shootings ====
382 += **7. Trouble Shootings** =
339 339  
340 -===== 7.1 How to get a wallet address? =====
384 +== **7.1 How to get a wallet address?** ==
341 341  
342 -Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
343 343  
387 +**//Download the helium Hotspots APP on the Apple or Google Play store to generate your own wallet.//**
344 344  
345 -===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
346 346  
390 +== **7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner** ==
391 +
392 +
347 347  (((
348 -User can login the HP0D, able to access other Web Pages except miner page.
394 +//Users can log in to the HP0D, able to access other Web Pages except for the miner page.//
349 349  )))
350 350  
351 351  (((
352 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
398 +//If you first boot the device where you need to wait for 10 mins for the initialization connection to the Helium server.//
399 +
400 +
353 353  )))
354 354  
403 +== **7.3 Onboarding ~-~- Some parameters on the miner page show timeout** ==
355 355  
356 -===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
357 357  
358 358  [[image:image-20220506182042-2.png||height="250" width="516"]]
359 359  
360 360  [[image:1651832455372-647.png||height="224" width="520"]]
361 361  
362 -HP0D is establish connection to Helium server and not finished. And you might see above.
363 363  
364 -It might relate to the network where might up to 10mins.
411 +**//HP0D is establishing a connection to the Helium server and is not finished. And you might see above.//**
365 365  
413 +**//It might relate to the network which might be up to 10mins.//**
366 366  
367 -===== 7.4 Onboarding – Bad Gaterway =====
368 368  
416 +== **7.4 Onboarding – Bad Gateway** ==
417 +
418 +
369 369  [[image:1651832583790-633.png]]
370 370  
371 -This is caused by the process leads too long which just need to refresh the page.
372 372  
422 +//**This is caused by the process leading too long which just needs to refresh the page.**//
373 373  
374 -7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
375 375  
425 +== **7.5 Onboarding ~-~- Why did QR Code generate aways fail?** ==
426 +
427 +
376 376  [[image:image-20220506182424-3.png]]
377 377  
430 +
378 378  (((
379 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
432 +//**This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.**//
433 +
434 +
380 380  )))
381 381  
437 +== **7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual?** ==
382 382  
383 -===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
384 -
385 385  [[image:1651832742262-209.png||height="297" width="365"]]
386 386  
441 +
387 387  (((
388 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
443 +//**Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.**//
444 +
445 +
389 389  )))
390 390  
448 +== **7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code** ==
391 391  
392 -===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
393 393  
394 394  [[image:1651832811038-780.png||height="462" width="216"]]
395 395  
453 +
396 396  (((
397 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
455 +//**If you see the MAC Address shows the ‘Unknown’ where is due to the provisioning error, please contact us to help you solve it.**//
456 +
457 +
398 398  )))
399 399  
460 +== 7.8 Onboarding – MAC address is being refreshed after scanning the QR Code ==
400 400  
401 -===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
402 402  
403 403  (((
404 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
464 +//**After scanning the QR Code, Mobile APP will connect to the Helium onboarding server and provide the public key/ wallet address to the onboarding server. The server will return the match MAC address for this hotspot.**//
465 +
466 +
405 405  )))
406 406  
407 407  (((
408 -If you don’t see MAC address, make sure your mobile has good internet connection.
470 +//**If you don’t see the MAC address, make sure your mobile has a good internet connection.**//
409 409  )))
410 410  
411 411  [[image:1651832880009-473.png]]
412 412  
413 413  
414 -===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
476 +== //**7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’**// ==
415 415  
416 -This is caused by the server connection delay, which does not affect the normal use.
417 417  
479 +**//This is caused by the server connection delay, which does not affect the regular use.//**
480 +
418 418  [[image:1651832959907-357.png]]
419 419  
420 420  
421 -===== 7.10 Mobile APP crash after scan the QR Code? =====
484 +== **7.10 Mobile APP crash after scanning the QR Code?** ==
422 422  
423 -* Make sure you have input the correct Wallet address to generate QR Code.
424 -* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
425 -* Make sure your mobile app’s relevant permission are enabled.
426 -* Known: The Android 11 version may cause this kind of issue.
427 427  
428 -===== 7.11 Why the frequency/region is not the same what I purchased? =====
487 +* //**Make sure you have input the correct Wallet address to generate QR Code.**//
488 +* //**Make sure your mobile app uses the same wallet address as the one to generate QR Code.**//
489 +* //**Make sure your mobile app’s relevant permission is enabled.**//
490 +* //**Known: The Android 11 version may cause this kind of issue.**//
429 429  
492 +== **7.11 Why the frequency/region is not the same as what I purchased?** ==
493 +
494 +
430 430  (((
431 -Each HP0D is inspected and configured prior to shipping.
496 +//**Each HP0D is inspected and configured prior to shipping.**//
432 432  )))
433 433  
434 434  (((
435 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
500 +//**If your HP0D Web-UI – Miner region is not the same as the shell labels, please contact our support team that will solve this issue for you.**//
501 +
502 +
436 436  )))
437 437  
505 +== **7.12 Can use the frequency to a region where is no support?** ==
438 438  
439 -===== 7.12 Can use the frequency to a region where is not support? =====
440 440  
441 441  (((
442 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:
509 +//**Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:**//
443 443  )))
444 444  
445 445  (((
446 446  [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
514 +
515 +
447 447  )))
448 448  
518 +== **7.13 Can change the frequency of the HP0D Miner?** ==
449 449  
450 -===== 7.13 Can change the frequency of the HP0D Miner? =====
451 451  
452 -We do not recommend doing this, it may damage your device
521 +//We do not recommend doing this, it may damage your device//
453 453  
454 454  
455 -==== 8. Supports ====
524 +== **7.14 Low Reward and not transmit issue** ==
456 456  
526 +
527 +//We had released the 0524 version for the miner, Users can check the miner version in the HP0D web UI.//
528 +
529 +//If it is lower than the 0524 version, users can manually upgrade it via the 'draginoups' command in the HP0D's CLI.//
530 +
531 +[[image:image-20220527114519-1.png||height="579" width="851"]]
532 +
533 +
534 += **8. OTA Version Info** =
535 +
536 +== **When does the OTA update happen?** ==
537 +
538 +
539 +**//HP0D will check OTA update on a) Every Booting. b) Every Night. Below is the OTA update version info//**
540 +
541 +== **# 2022/05/14** ==
542 +
543 +
544 +1. //Update to the latest miner version: miner-arm64_2022.05.13.0_GA//
545 +1. //Add postinst after auto-update//
546 +1. //Add Miner version mark.//
547 +1. //Add fast sync if miner GAP is large//
548 +
549 +== **# 2022/05/24** ==
550 +
551 + 1. //Update to the latest miner version: miner-arm64_2022.05.24.0_GA//
552 +
553 +
554 += **9. Supports** =
555 +
457 457  (((
458 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
557 +**//If you are experiencing issues and can’t solve them, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].//**
459 459  )))
460 460  
461 461  (((
462 -With your question as detail as possible. We will reply and help you in the shortest.
561 +**//With your question as detailed as possible. We will reply and help you in the shortest.//**
562 +
563 +
463 463  )))
464 464  
566 += **10. Order Info** =
465 465  
466 -==== 9. Order Info ====
568 +(% style="color:#0000ff" %)**HP0D-XXX**
467 467  
468 -**HP0D-XXX**
570 +(% style="color:#0000ff" %)**XXX**(% style="color:black" %): Frequency Band
469 469  
470 -**XXX**: Frequency Band
572 +* **AS923**: LoRaWAN AS923 band
573 +* **AU915**: LoRaWAN AU915 band
574 +* **EU868**: LoRaWAN EU868 band
575 +* **KR920**: LoRaWAN KR920 band
576 +* **US915**: LoRaWAN US915 band
577 +* **IN865**: LoRaWAN IN865 band
471 471  
472 -* 868: For Bands: EU868,IN865
473 -* 915: For Bands: US915,AU915,AS923,KR920
579 += **11. Manufacturer Info** =
474 474  
475 -==== 10. Manufacturer Info ====
476 -
477 477  (((
478 478  **Shenzhen Dragino Technology Development co. LTD**
479 479  )))
... ... @@ -483,12 +483,14 @@
483 483  )))
484 484  
485 485  (((
486 -LongCheng Street, LongGang District ; Shenzhen 518116,China
487 -)))
590 +Longcheng Street, LongGang District; Shenzhen 518116, China
488 488  
489 489  
490 -==== 11. FCC Warning ====
593 +
594 +)))
491 491  
596 += **12. FCC Warning** =
597 +
492 492  (((
493 493  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
494 494  )))
... ... @@ -510,17 +510,9 @@
510 510  )))
511 511  
512 512  (((
513 -
514 -)))
515 -
516 -(((
517 517  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
518 518  )))
519 519  
520 520  (((
521 -
522 -)))
523 -
524 -(((
525 525  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
526 526  )))
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