Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
From version 73.19
edited by Xiaoling
on 2022/05/07 17:42
on 2022/05/07 17:42
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To version 66.1
edited by Edwin Chen
on 2022/05/07 10:25
on 2022/05/07 10:25
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... ... @@ -1,1 +1,1 @@ 1 -XWiki. Xiaoling1 +XWiki.Edwin - Content
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... ... @@ -11,6 +11,7 @@ 11 11 12 12 13 13 14 + 14 14 {{toc/}} 15 15 16 16 ... ... @@ -19,40 +19,175 @@ 19 19 ===== 1.1 What is HP0D ===== 20 20 21 21 ((( 22 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges at low data rates. 23 +((( 24 +((( 25 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, 23 23 ))) 27 +))) 24 24 25 25 ((( 26 -HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**. 30 +((( 31 + Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges 27 27 ))) 33 +))) 28 28 29 29 ((( 30 -**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 36 +((( 37 + at low data rates. 31 31 ))) 39 +))) 40 +))) 32 32 33 33 ((( 34 -HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network. 43 +((( 44 +((( 45 + 35 35 ))) 47 +))) 48 +))) 36 36 50 +((( 51 +((( 52 +((( 53 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in 54 +))) 55 +))) 37 37 57 +((( 58 +((( 59 + ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech 60 +))) 61 +))) 62 + 63 +((( 64 +((( 65 + packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 66 +))) 67 +))) 68 + 69 +((( 70 +((( 71 + HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining** 72 +))) 73 +))) 74 +))) 75 + 76 +((( 77 +((( 78 +((( 79 +**~ and connects max 2 x LoRaWAN servers at the same time**. 80 +))) 81 +))) 82 +))) 83 + 84 +((( 85 +((( 86 +((( 87 + 88 +))) 89 +))) 90 +))) 91 + 92 +((( 93 +((( 94 +((( 95 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use 96 +))) 97 +))) 98 + 99 +((( 100 +((( 101 + for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 102 +))) 103 +))) 104 +))) 105 + 106 +((( 107 +((( 108 +((( 109 + 110 +))) 111 +))) 112 +))) 113 + 114 +((( 115 +((( 116 +((( 117 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also 118 +))) 119 +))) 120 + 121 +((( 122 +((( 123 + customize the frequency bands to use in their own LoRaWAN network. 124 +))) 125 +))) 126 +))) 127 + 128 + 38 38 ===== 1.2 Specifications ===== 39 39 131 +((( 132 +((( 40 40 **~ Hardware System:** 134 +))) 135 +))) 136 + 137 +((( 138 +((( 41 41 Linux Part: 140 +))) 141 +))) 42 42 43 -* Raspberry Pi 4 143 +* ((( 144 +((( 145 +Raspberry Pi 4 146 +))) 147 +))) 44 44 149 +((( 150 +((( 45 45 **~ Interface:** 152 +))) 153 +))) 46 46 47 -* 10M/100M RJ45 Ports x 1 48 -* LoRaWAN Wireless 49 -* Power Input: 12V 2A, DC 155 +* ((( 156 +((( 157 +10M/100M RJ45 Ports x 1 158 +))) 159 +))) 160 +* ((( 161 +((( 162 +LoRaWAN Wireless 163 +))) 164 +))) 165 +* ((( 166 +((( 167 +Power Input: 12V 2A, DC 168 +))) 169 +))) 50 50 171 +((( 172 +((( 51 51 **~ Operating Condition:** 174 +))) 175 +))) 52 52 53 -* Work Temperature: -20 ~~ 65°C 54 -* Storage Temperature: -20 ~~ 65°C 55 -* Power Input: 12V 2A, DC 177 +* ((( 178 +((( 179 +Work Temperature: -20 ~~ 65°C 180 +))) 181 +))) 182 +* ((( 183 +((( 184 +Storage Temperature: -20 ~~ 65°C 185 +))) 186 +))) 187 +* ((( 188 +((( 189 +Power Input: 12V 2A, DC 190 +))) 191 +))) 56 56 57 57 ===== 1.3 Features ===== 58 58 ... ... @@ -73,65 +73,197 @@ 73 73 74 74 ===== 1.4 Label info and login name ===== 75 75 212 + 76 76 [[image:1651803959860-394.png||height="500" width="375"]] 77 -**Label information:** 78 -**Device host name:** (% class="mark" %)dragino-xxxxxx 79 -**Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 80 -**Miner animal name**: xxx-xxx-xxx 81 -**Miner address**: 112xxxxxx 82 -**Eth MAC address**: A8: 40: 41: EF: FE: CD 83 -**Login**: root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%)) 84 -**SN**: device serial number. 85 85 215 + 216 + 217 +((( 218 +((( 219 +**~ Label information:** 220 +))) 221 +))) 222 + 223 +((( 224 +((( 225 + 226 +))) 227 +))) 228 + 229 +((( 230 +((( 231 +**~ Device host name:** (% class="mark" %)dragino-xxxxxx 232 +))) 233 +))) 234 + 235 +((( 236 +((( 237 +**~ Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 238 +))) 239 +))) 240 + 241 +((( 242 +((( 243 +**~ Miner animal name**: xxx-xxx-xxx 244 +))) 245 +))) 246 + 247 +((( 248 +((( 249 +**~ Miner address**: 112xxxxxx 250 +))) 251 +))) 252 + 253 +((( 254 +((( 255 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD 256 +))) 257 +))) 258 + 259 +((( 260 +((( 261 +**~ Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 262 +))) 263 +))) 264 + 265 +((( 266 +((( 267 +**~ SN**: device serial number. 268 +))) 269 +))) 270 + 271 + 86 86 ==== 2. Quick Start & Onboarding ==== 87 87 274 +((( 275 +((( 88 88 The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port. 277 +))) 278 +))) 89 89 280 +(% class="wikigeneratedid" id="H-2" %) 281 +((( 282 + 283 +))) 90 90 91 91 ===== 2.1 Connect HP0D Web UI ===== 92 92 93 93 ====== 2.1.1 via HP0D’s Access Point. ====== 94 94 95 -At the first boot of HP0D, it will auto generate a Wi-Fi network 289 +((( 290 +((( 291 + At the first boot of HP0D, it will auto generate a Wi-Fi network 96 96 97 97 [[image:1651804327535-321.png||height="325" width="199"]] 294 +))) 295 +))) 98 98 297 +((( 298 +((( 299 + 300 +))) 301 +))) 302 + 303 +((( 304 +((( 99 99 (% class="box infomessage" %) 100 - called : **//HPD-dragino-xxxxxx//** 306 +((( 307 + called : **//HPD-dragino-xxxxxx//** 308 +))) 309 +))) 310 +))) 101 101 312 +((( 313 +((( 102 102 (% class="box infomessage" %) 103 - with password: **//dragino+dragino//** 104 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 315 +((( 316 + with password: **//dragino+dragino//** 317 +))) 318 +))) 319 +))) 105 105 321 +((( 322 +((( 323 + 324 +))) 325 +))) 326 + 327 +((( 328 +((( 329 + 330 +))) 331 +))) 332 + 333 +((( 334 +((( 335 + You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 336 +))) 337 +))) 338 + 106 106 [[image:1651804397792-591.png||height="402" width="763"]] 107 107 108 108 342 + 109 109 ====== 2.1.2 Connect via HP0D hostname ====== 110 110 111 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname. 345 +((( 346 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your 347 +))) 112 112 113 -Like: __**//http:~/~/dragino-4ba54a//**__ 349 +((( 350 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D 351 +))) 114 114 353 +((( 354 + Web-UI via HP0D’s hostname. 355 +))) 356 + 357 + 358 + Like: __**//http:~/~/dragino-4ba54a//**__ 359 + 360 + 361 +(% style="text-align:center" %) 115 115 [[image:1651804629009-699.png]] 116 116 117 117 118 118 ====== 2.1.3 Connect via Ethernet Port ====== 119 119 120 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 121 -If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D. 367 +((( 368 +((( 369 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the 370 +))) 371 +))) 372 + 373 +((( 374 +((( 375 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 376 +))) 377 +))) 378 + 379 +((( 380 + 381 +))) 382 + 383 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI 384 + 385 + or SSH access of HP0D. 386 + 387 +(% style="text-align:center" %) 122 122 [[image:1651804782523-623.png]] 123 123 124 124 391 + 125 125 ===== 2.2 Generate QR Code ===== 126 126 127 127 ((( 128 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 395 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 129 129 ))) 130 130 131 131 ((( 132 -Note: After onboarding, this wallet will become owner of this hotspot. 399 + Note: After onboarding, this wallet will become owner of this hotspot. 133 133 ))) 134 134 402 +(% style="text-align:center" %) 135 135 [[image:image-20220506140312-1.png||height="435" width="438"]] 136 136 137 137 ... ... @@ -138,54 +138,58 @@ 138 138 ===== 2.3 Onboarding Hotspot ===== 139 139 140 140 ((( 141 -~1. Download the Helium Hotspot APP from the Apple or Google Play store. 409 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store. 142 142 ))) 143 143 144 144 ((( 145 -Note: the APP version need to be greater than 3.11. 413 + Note: the APP version need to be greater than 3.11. 414 +))) 146 146 416 +((( 147 147 148 148 ))) 149 149 150 150 ((( 151 -2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’421 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose 152 152 ))) 153 153 154 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 424 +((( 425 + the ‘DRAGINO Miner HP0D’ 426 +))) 155 155 428 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 156 156 157 -3. Scan the QR Code you generated in the previous step. 430 + 3. Scan the QR Code you generated in the previous step. 158 158 432 +(% style="text-align:center" %) 159 159 [[image:1651828211026-220.png||height="405" width="191"]] 160 160 435 + 4. Onboarding your device 161 161 162 -((( 163 -4. Onboarding your device 164 -))) 437 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of 165 165 166 -((( 167 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 168 -))) 439 + mobile to onboarding server might have issue. 169 169 170 -[[image:image-20220506141159-2.png||height="42 2" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]441 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]] 171 171 172 - [[image:1651828250802-391.png||height="4 21" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)443 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]] 173 173 174 174 175 175 5. Check onboarding status 176 176 177 -You can check from mobile: 448 + You can check from mobile: 178 178 179 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] (% style="display:none" %)450 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] 180 180 181 -You can also see the hotspot status in below link: 452 + You can also see the hotspot status in below link: 182 182 183 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 454 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 184 184 185 -Example: 456 + Example: 186 186 187 -Green Synced means hotspot works normal. 458 + Green Synced means hotspot works normal. 188 188 460 +(% style="text-align:center" %) 189 189 [[image:1651828427715-679.png||height="374" width="635"]] 190 190 191 191 ... ... @@ -192,9 +192,18 @@ 192 192 ===== 2.4 Set the Port Forwarding ===== 193 193 194 194 ((( 195 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.467 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times 196 196 ))) 197 197 470 +((( 471 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues 472 +))) 473 + 474 +((( 475 + you may have. 476 +))) 477 + 478 +(% style="text-align:center" %) 198 198 [[image:1651828514449-658.png]] 199 199 200 200 ((( ... ... @@ -202,15 +202,15 @@ 202 202 ))) 203 203 204 204 ((( 205 -Note: Please refer to more detailed Settings 486 + Note: Please refer to more detailed Settings 206 206 ))) 207 207 208 208 ((( 209 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 490 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 210 210 ))) 211 211 212 212 ((( 213 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 494 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 214 214 ))) 215 215 216 216 ... ... @@ -218,29 +218,35 @@ 218 218 219 219 ===== 3.1 LoRa frequency configuration ===== 220 220 502 +(% style="text-align:center" %) 221 221 [[image:1651828687205-178.png||height="323" width="657"]] 222 222 223 223 506 + 224 224 ===== 3.2 Check the LoRaWAN serveraddress ===== 225 225 509 + 510 +(% style="text-align:center" %) 226 226 [[image:1651828703680-156.png||height="349" width="672"]] 227 227 228 228 229 229 ===== 3.3 Check Miner configuration ===== 230 230 516 +(% style="text-align:center" %) 231 231 [[image:image-20220506181408-1.png||height="451" width="513"]] 232 232 233 -((( 234 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.** 235 -))) 519 +**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid** 236 236 521 +**~ button of Update, and then wait 10mins to check here,** 237 237 523 + 238 238 ==== 4. Installation of Antenna ==== 239 239 240 240 ((( 241 -HP0D use Fiber Glass Antenna. 527 + HP0D use Fiber Glass Antenna. 242 242 ))) 243 243 530 +(% style="text-align:center" %) 244 244 [[image:1651832158606-882.png]] 245 245 246 246 ((( ... ... @@ -248,224 +248,194 @@ 248 248 ))) 249 249 250 250 ((( 251 - Userneed to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:538 + 252 252 ))) 253 253 254 254 ((( 255 - [[image:1651832205608-998.png||height="349"width="198"]]542 + User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector 256 256 ))) 257 257 258 -==== 5. SSH Access for Linux console ==== 259 - 260 260 ((( 261 - IPaddress:IPaddressof HP0D or hostnameof HP0D (Suchasdragino-63920a)546 + to antenna and install as below: 262 262 ))) 263 263 264 264 ((( 265 -Port: 22 550 +(% style="text-align:center" %) 551 +[[image:1651832205608-998.png||height="349" width="198"]] 266 266 ))) 267 267 554 +==== 5. SSH Access for Linux console ==== 555 + 268 268 ((( 269 - UserName:**root**557 + IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 270 270 ))) 271 271 272 272 ((( 273 -P assword:**Randomly generated ((% class="mark" %)found on device’s label(%%) )**561 + Port: 22 274 274 ))) 275 275 276 276 ((( 277 - Afterloggingin,you will be in the Linux console and canentercommands as shown below.565 + User Name: **root** 278 278 ))) 279 279 280 -[[image:1651832284160-991.png]] 281 - 282 - 283 -==== **6. How to change the Wireless function of HP0D** ==== 284 - 285 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL. 286 - 287 -===== **6.1 Access the Linux console.** ===== 288 - 289 -Follow the previous step of Step 5. 290 - 291 - 292 -===== 6.2 Install the package of network-manager. ===== 293 - 294 -Run commands: 295 - 296 -(% class="box infomessage" %) 297 297 ((( 298 - apt update 299 - apt install network-manager 569 + Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 300 300 ))) 301 301 302 -[[image:image-20220507140730-1.png]] 303 - 304 - 305 -===== 6.3 Reboot the device. ===== 306 - 307 -Run command: 308 - 309 -(% class="box infomessage" %) 310 310 ((( 311 - reboot573 + 312 312 ))) 313 313 314 -[[image:image-20220507140814-2.png]] 315 - 316 -===== 6.4 Check the wireless type ===== 317 - 318 -Run command: 319 - 320 -(% class="box infomessage" %) 321 321 ((( 322 - iw de v577 + After logging in, you will be in the Linux console and can enter commands as shown below. 323 323 ))) 324 324 325 -[[image:image-20220507140941-3.png]] 580 +(% style="text-align:center" %) 581 +[[image:1651832284160-991.png]] 326 326 327 -===== 6.5 Connect the WiFi. ===== 328 328 329 -Run command: 330 330 331 -(% class="box infomessage" %) 332 -((( 333 - nmtui 334 -))) 335 335 336 - [[image:image-20220507140953-4.png]]586 +==== 6. Trouble Shootings ==== 337 337 588 +===== 6.1 How to get a wallet address? ===== 338 338 339 - ====7.TroubleShootings====590 +// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 340 340 341 -===== 7.1 How to get a wallet address? ===== 342 342 343 - Downloadthe helium Hotspots APP ontheApple orGoogle Playstoretogenerateown wallet.593 +===== 6.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ===== 344 344 345 - 346 -===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ===== 347 - 348 348 ((( 349 -User can login the HP0D, able to access other Web Pages except miner page .596 + User can login the HP0D, able to access other Web Pages except miner page 350 350 ))) 351 351 352 352 ((( 353 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 600 + If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 354 354 ))) 355 355 356 356 357 -===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====604 +===== 6.3 Onboarding ~-~- Some parameters in miner page show timeout ===== 358 358 606 +(% style="text-align:center" %) 359 359 [[image:image-20220506182042-2.png||height="250" width="516"]] 360 360 609 +(% style="text-align:center" %) 361 361 [[image:1651832455372-647.png||height="224" width="520"]] 362 362 363 -HP0D is establish connection to Helium server and not finished. And you might see above. 364 364 365 - Itmightrelateto thenetworkwheremightupto10mins.613 + HP0D is establish connection to Helium server and not finished. And you might see above. 366 366 615 + It might relate to the network where might up to 10mins 367 367 368 -===== 7.4 Onboarding – Bad Gaterway ===== 369 369 618 +===== 6.4 Onboarding – Bad Gaterway ===== 619 + 620 +(% style="text-align:center" %) 370 370 [[image:1651832583790-633.png]] 371 371 372 -This is caused by the process leads too long which just need to refresh the page. 623 + This is caused by the process leads too long which just need to refresh the page. 373 373 374 374 375 - 7.5 Onboarding ~-~- Why did QR Code generate is aways fail?626 +6.5 Onboarding ~-~- Why did QR Code generate is aways fail? 376 376 628 +(% style="text-align:center" %) 377 377 [[image:image-20220506182424-3.png]] 378 378 379 -((( 380 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail. 381 -))) 631 + This may be related to the current block height, if the device is synchronizing to the latest height or if the 382 382 633 + device block height is much lower than the current height as the above picture like '1 1', the QR code 383 383 384 - =====7.6Onboarding ~-~- Why isthe QR Codenotquite the sameasthe manual? =====635 + generation may fail. 385 385 637 + 638 +===== 6.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ===== 639 + 640 +(% style="text-align:center" %) 386 386 [[image:1651832742262-209.png||height="297" width="365"]] 387 387 388 -((( 389 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 390 -))) 643 + Please ensure that you enter the correct wallet address and that your network is up and running, the user can 391 391 645 + click the button of ‘Clean’ to re-generate the QR Code. 392 392 393 -===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== 394 394 648 +===== 6.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== 649 + 650 +(% style="text-align:center" %) 395 395 [[image:1651832811038-780.png||height="462" width="216"]] 396 396 397 -((( 398 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve. 399 -))) 653 + If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, 400 400 655 + please contact us to help you solve. 401 401 402 -===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 403 403 404 -((( 405 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot. 406 -))) 658 +===== 6.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 407 407 408 -((( 409 -If you don’t see MAC address, make sure your mobile has good internet connection. 410 -))) 660 +// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the 411 411 662 + public key/ wallet address to onboarding server. Server will return the match MAC address 663 + 664 + for this hotspot. 665 + 666 + 667 + If you don’t see MAC address, make sure your mobile has good internet connection. 668 + 669 +(% style="text-align:center" %) 412 412 [[image:1651832880009-473.png]] 413 413 414 414 415 -===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====673 +===== 6.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ===== 416 416 417 -This is caused by the server connection delay, which does not affect the normal use. 675 + This is caused by the server connection delay, which does not affect the normal use. 418 418 677 + 678 +(% style="text-align:center" %) 419 419 [[image:1651832959907-357.png]] 420 420 681 +===== 6.10 Mobile APP crash after scan the QR Code? ===== 421 421 422 -===== 7.10 Mobile APP crash after scan the QR Code? ===== 423 - 424 424 * Make sure you have input the correct Wallet address to generate QR Code. 425 425 * Make sure your mobile app uses the same wallet address as the one to generate QR Code. 426 426 * Make sure your mobile app’s relevant permission are enabled. 427 427 * Known: The Android 11 version may cause this kind of issue. 428 428 429 -===== 7.11 Why the frequency/region is not the same what I purchased? ===== 688 +1. 689 +11. Why the frequency/region is not the same what I purchased? 430 430 431 -((( 432 -Each HP0D is inspected and configured prior to shipping. 433 -))) 691 +//Each HP0D is inspected and configured prior to shipping.// 434 434 435 -((( 436 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 437 -))) 693 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.// 438 438 439 439 440 -===== 7.12 Can use the frequency to a region where is not support? ===== 696 +1. 697 +11. Can use the frequency to a region where is not support? 441 441 442 -((( 443 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link: 444 -))) 699 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// 445 445 446 -((( 447 447 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 448 -))) 449 449 450 450 451 -===== 7.13 Can change the frequency of the HP0D Miner? ===== 704 +1. 705 +11. Can change the frequency of the HP0D Miner? 452 452 453 -We do not recommend doing this, it may damage your device 707 +//We do not recommend doing this, it may damage your device// 454 454 455 455 456 -==== 8. Supports ==== 457 457 458 -((( 459 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]]. 460 -))) 461 461 462 -((( 463 -With your question as detail as possible. We will reply and help you in the shortest. 464 -))) 465 465 713 +1. Supports 466 466 467 - ====9.OrderInfo====715 +//If you are experiencing issues and can’t solve, you can send mail to// 468 468 717 +[[//support@dragino.com//>>mailto:support@dragino.com]] 718 + 719 +//With your question as detail as possible. We will reply and help you in the shortest.// 720 + 721 + 722 + 723 + 724 +1. Order Info 725 + 469 469 **HP0D-XXX** 470 470 471 471 **XXX**: Frequency Band ... ... @@ -473,55 +473,29 @@ 473 473 * 868: For Bands: EU868,IN865 474 474 * 915: For Bands: US915,AU915,AS923,KR920 475 475 476 - ====10. Manufacturer Info====733 +1. Manufacturer Info 477 477 478 -((( 479 479 **Shenzhen Dragino Technology Development co. LTD** 480 -))) 481 481 482 -((( 483 483 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 484 -))) 485 485 486 -((( 487 487 LongCheng Street, LongGang District ; Shenzhen 518116,China 488 -))) 489 489 490 490 491 - ====11. FCC Warning====742 +1. FCC Warning 492 492 493 -((( 494 494 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 495 -))) 496 496 497 -((( 498 498 ~-~- Reorient or relocate the receiving antenna. 499 -))) 500 500 501 -((( 502 502 ~-~- Increase the separation between the equipment and receiver. 503 -))) 504 504 505 -((( 506 506 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 507 -))) 508 508 509 -((( 510 510 ~-~- Consult the dealer or an experienced radio/TV technician for help. 511 -))) 512 512 513 -((( 514 - 515 -))) 516 516 517 -((( 518 518 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 519 -))) 520 520 521 -((( 522 - 523 -))) 524 524 525 -((( 526 526 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 527 -)))
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