Changes for page HP0D -- Full Hotspot for Helium User Manual

Summary

• Page properties (1 modified, 0 added, 0 removed)
• Attachments (0 modified, 0 added, 16 removed)
  • 1651832158606-882.png
  • 1651832205608-998.png
  • 1651832284160-991.png
  • 1651832455372-647.png
  • 1651832583790-633.png
  • 1651832742262-209.png
  • 1651832811038-780.png
  • 1651832880009-473.png
  • 1651832959907-357.png
  • image-20220506181408-1.png
  • image-20220506182042-2.png
  • image-20220506182424-3.png
  • image-20220507140730-1.png
  • image-20220507140814-2.png
  • image-20220507140941-3.png
  • image-20220507140953-4.png

Details

Page properties

Content

...	...	@@ -11,6 +11,7 @@
11	11
12	12
13	13
	14	+
14	14	{{toc/}}
15	15
16	16
...	...	@@ -19,40 +19,123 @@
19	19	===== 1.1 What is HP0D =====
20	20
21	21	(((
22		-The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
	23	+(((
	24	+ The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
23	23	)))
24	24
25	25	(((
26		-HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
	28	+ Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
27	27	)))
28	28
29	29	(((
30		-**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
	32	+ at low data rates.
31	31	)))
	34	+)))
32	32
33	33	(((
34		-HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
	37	+(((
	38	+
35	35	)))
	40	+)))
36	36
	42	+(((
	43	+(((
	44	+ HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
	45	+)))
37	37
	47	+(((
	48	+ ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
	49	+)))
	50	+
	51	+(((
	52	+ packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
	53	+)))
	54	+
	55	+(((
	56	+ HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
	57	+)))
	58	+)))
	59	+
	60	+(((
	61	+(((
	62	+**~ and connects max 2 x LoRaWAN servers at the same time**.
	63	+)))
	64	+)))
	65	+
	66	+(((
	67	+(((
	68	+
	69	+)))
	70	+)))
	71	+
	72	+(((
	73	+(((
	74	+**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
	75	+)))
	76	+
	77	+(((
	78	+ for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
	79	+)))
	80	+)))
	81	+
	82	+(((
	83	+(((
	84	+
	85	+)))
	86	+)))
	87	+
	88	+(((
	89	+(((
	90	+ HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
	91	+)))
	92	+
	93	+(((
	94	+ customize the frequency bands to use in their own LoRaWAN network.
	95	+)))
	96	+)))
	97	+
	98	+
38	38	===== 1.2 Specifications =====
39	39
	101	+(((
40	40	**~ Hardware System:**
	103	+)))
	104	+
	105	+(((
41	41	Linux Part:
	107	+)))
42	42
43		-* Raspberry Pi 4
	109	+* (((
	110	+Raspberry Pi 4
	111	+)))
44	44
	113	+(((
45	45	**~ Interface:**
	115	+)))
46	46
47		-* 10M/100M RJ45 Ports x 1
48		-* LoRaWAN Wireless
49		-* Power Input: 12V 2A, DC
	117	+* (((
	118	+10M/100M RJ45 Ports x 1
	119	+)))
	120	+* (((
	121	+LoRaWAN Wireless
	122	+)))
	123	+* (((
	124	+Power Input: 12V 2A, DC
	125	+)))
50	50
	127	+(((
51	51	**~ Operating Condition:**
	129	+)))
52	52
53		-* Work Temperature: -20 ~~ 65°C
54		-* Storage Temperature: -20 ~~ 65°C
55		-* Power Input: 12V 2A, DC
	131	+* (((
	132	+Work Temperature: -20 ~~ 65°C
	133	+)))
	134	+* (((
	135	+Storage Temperature: -20 ~~ 65°C
	136	+)))
	137	+* (((
	138	+Power Input: 12V 2A, DC
	139	+)))
56	56
57	57	===== 1.3 Features =====
58	58
...	...	@@ -73,119 +73,222 @@
73	73
74	74	===== 1.4 Label info and login name =====
75	75
76		-[[image:1651803959860-394.png||height="500" width="375"]]
77		-**Label information:**
78		-**Device host name:**    (% class="mark" %)dragino-xxxxxx
79		-**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
80		-**Miner animal name**: xxx-xxx-xxx
81		-**Miner address**:       112xxxxxx
82		-**Eth MAC address**: A8: 40: 41: EF: FE: CD
83		-**Login**:  root/d59f2d5b (the root is the Login account for the Web-UI and SSH.(%%))
84		-**SN**:  device serial number.
85	85
	161	+(% style="text-align:center" %)
	162	+[[image:1651803959860-394.png||height="653" width="490"]]
	163	+
	164	+
	165	+
	166	+(((
	167	+**~ Label information:**
	168	+)))
	169	+
	170	+(((
	171	+
	172	+)))
	173	+
	174	+(((
	175	+**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
	176	+)))
	177	+
	178	+(((
	179	+**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
	180	+)))
	181	+
	182	+(((
	183	+**~ Miner animal name**: xxx-xxx-xxx
	184	+)))
	185	+
	186	+(((
	187	+**~ Miner address**:          112xxxxxx
	188	+)))
	189	+
	190	+(((
	191	+**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
	192	+)))
	193	+
	194	+(((
	195	+**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
	196	+)))
	197	+
	198	+(((
	199	+**~ SN**:  device serial number.
	200	+)))
	201	+
	202	+
86	86	==== 2. Quick Start & Onboarding ====
87	87
88		-The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
	205	+(((
	206	+(((
	207	+ The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
	208	+)))
89	89
	210	+(((
	211	+ connecting to its Wi-Fi network, or via its WAN Ethernet port.
	212	+)))
	213	+)))
90	90
	215	+(% class="wikigeneratedid" id="H-2" %)
	216	+(((
	217	+
	218	+)))
	219	+
91	91	===== 2.1  Connect HP0D Web UI =====
92	92
93	93	====== 2.1.1 via HP0D’s Access Point. ======
94	94
95		-At the first boot of HP0D, it will auto generate a Wi-Fi network
	224	+(((
	225	+ At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
	226	+)))
96	96
97		-[[image:1651804327535-321.png||height="325" width="199"]]
	228	+(((
	229	+
	230	+)))
98	98
99		-(% class="box infomessage" %)
100		- called           : **//HPD-dragino-xxxxxx//**
	232	+(((
	233	+ called           : **//HPD-dragino-xxxxxx//**
	234	+)))
101	101
102		-(% class="box infomessage" %)
103		- with password:  **//dragino+dragino//**
104		-You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
	236	+(((
	237	+ with password:  **//dragino+dragino//**
	238	+)))
105	105
106		-[[image:1651804397792-591.png||height="402" width="763"]]
	240	+(((
	241	+
	242	+)))
107	107
	244	+(((
	245	+
	246	+)))
108	108
	248	+(((
	249	+ You can use a PC to connect to this Wi-Fi network. The PC will
	250	+)))
	251	+
	252	+(((
	253	+ get an IP address 10.130.1.xxx and the HP0D has the default
	254	+)))
	255	+
	256	+(((
	257	+ IP 10.130.1.1
	258	+)))
	259	+
	260	+
	261	+
	262	+
	263	+
	264	+
	265	+(% style="text-align:center" %)
	266	+[[image:1651804397792-591.png]]
	267	+
	268	+
	269	+
109	109	====== 2.1.2 Connect via HP0D hostname ======
110	110
111		-Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
	272	+ Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
112	112
113		-Like: __**//http:~/~/dragino-4ba54a//**__
	274	+ PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
114	114
	276	+ Web-UI via HP0D’s hostname.
	277	+
	278	+
	279	+ Like: __**//http:~/~/dragino-4ba54a//**__
	280	+
	281	+
	282	+(% style="text-align:center" %)
115	115	[[image:1651804629009-699.png]]
116	116
117	117
118	118	====== 2.1.3 Connect via Ethernet Port ======
119	119
120		-Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
121		-If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
	288	+(((
	289	+ Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
	290	+)))
	291	+
	292	+(((
	293	+ router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
	294	+)))
	295	+
	296	+(((
	297	+
	298	+)))
	299	+
	300	+ If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
	301	+
	302	+(% style="text-align:center" %)
122	122	[[image:1651804782523-623.png]]
123	123
124	124
	306	+
125	125	===== 2.2 Generate QR Code =====
126	126
127	127	(((
128		-Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
	310	+ Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
129	129	)))
130	130
131	131	(((
132		-Note: After onboarding, this wallet will become owner of this hotspot.
	314	+ Note: After onboarding, this wallet will become owner of this hotspot.
133	133	)))
134	134
135		-[[image:image-20220506140312-1.png||height="435" width="438"]]
	317	+(% style="text-align:center" %)
	318	+[[image:image-20220506140312-1.png]]
136	136
137	137
138	138	===== 2.3 Onboarding Hotspot =====
139	139
140	140	(((
141		-~1. Download the Helium Hotspot APP from the Apple or Google Play store.
	324	+ ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
142	142	)))
143	143
144	144	(((
145		-Note: the APP version need to be greater than 3.11.
	328	+ Note: the APP version need to be greater than 3.11.
	329	+)))
146	146
	331	+(((
147	147
148	148	)))
149	149
150	150	(((
151		-2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
	336	+ 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
152	152	)))
153	153
154		- [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
	339	+(((
	340	+ the ‘DRAGINO Miner HP0D’
	341	+)))
155	155
	343	+ [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
156	156
157		-3. Scan the QR Code you generated in the previous step.
	345	+ 3. Scan the QR Code you generated in the previous step.
158	158
	347	+(% style="text-align:center" %)
159	159	[[image:1651828211026-220.png||height="405" width="191"]]
160	160
	350	+ 4. Onboarding your device
161	161
162		-(((
163		-4. Onboarding your device
164		-)))
	352	+ Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
165	165
166		-(((
167		-Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.
168		-)))
	354	+ mobile to onboarding server might have issue.
169	169
170		-[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
	356	+ [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
171	171
172		- [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
	358	+ [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
173	173
174	174
175	175	5. Check onboarding status
176	176
177		-You can check from mobile:
	363	+ You can check from mobile:
178	178
179		- [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
	365	+ [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
180	180
181		-You can also see the hotspot status in below link:
	367	+ You can also see the hotspot status in below link:
182	182
183		-https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
	369	+ https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
184	184
185		-Example:
	371	+ Example:
186	186
187		-Green Synced means hotspot works normal.
	373	+ Green Synced means hotspot works normal.
188	188
	375	+(% style="text-align:center" %)
189	189	[[image:1651828427715-679.png||height="374" width="635"]]
190	190
191	191
...	...	@@ -192,9 +192,18 @@
192	192	===== 2.4 Set the Port Forwarding =====
193	193
194	194	(((
195		-Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
	382	+ Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
196	196	)))
197	197
	385	+(((
	386	+ it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
	387	+)))
	388	+
	389	+(((
	390	+ you may have.
	391	+)))
	392	+
	393	+(% style="text-align:center" %)
198	198	[[image:1651828514449-658.png]]
199	199
200	200	(((
...	...	@@ -202,15 +202,15 @@
202	202	)))
203	203
204	204	(((
205		-Note: Please refer to more detailed Settings
	401	+ Note: Please refer to more detailed Settings
206	206	)))
207	207
208	208	(((
209		-[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
	405	+ [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
210	210	)))
211	211
212	212	(((
213		-[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
	409	+ [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
214	214	)))
215	215
216	216
...	...	@@ -218,254 +218,193 @@
218	218
219	219	===== 3.1 LoRa frequency configuration =====
220	220
	417	+(% style="text-align:center" %)
221	221	[[image:1651828687205-178.png||height="323" width="657"]]
222	222
223	223
	421	+
224	224	===== 3.2 Check the LoRaWAN serveraddress =====
225	225
	424	+
	425	+(% style="text-align:center" %)
226	226	[[image:1651828703680-156.png||height="349" width="672"]]
227	227
228	228
229		-===== 3.3 Check Miner configuration =====
230	230
231		-[[image:image-20220506181408-1.png||height="451" width="513"]]
232	232
233		-(((
234		-**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**
235		-)))
236	236
237	237
238		-==== 4. Installation of Antenna ====
239	239
240		-(((
241		-HP0D use Fiber Glass Antenna.
242		-)))
243	243
244		-[[image:1651832158606-882.png]]
	435	+1.
	436	+11. Check Miner configuration
245	245
246		-(((
247		-
248		-)))
	438	+[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
249	249
250		-(((
251		-User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
252		-)))
	440	+**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
253	253
254		-(((
255		-[[image:1651832205608-998.png||height="349" width="198"]]
256		-)))
257	257
258		-==== 5. SSH Access for Linux console ====
259	259
260		-(((
261		-IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
262		-)))
263	263
264		-(((
265		-Port:         22
266		-)))
267	267
268		-(((
269		-User Name:      **root**
270		-)))
	446	+1. Installation of Antenna
271	271
272		-(((
273		-Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
274		-)))
	448	+HP0D use Fiber Glass Antenna.
275	275
276		-(((
277		-After logging in, you will be in the Linux console and can enter commands as shown below.
278		-)))
	450	+[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
279	279
280		-[[image:1651832284160-991.png]]
	452	+User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
281	281
282	282
283		-==== **6. How to change the Wireless function of HP0D** ====
	455	+[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
284	284
285		-The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
286	286
287		-===== **6.1 Access the Linux console.** =====
288	288
289		-Follow the previous step of Step 5.
290	290
291	291
292		-===== 6.2 Install the package of network-manager. =====
	461	+1. SSH Access for Linux console
293	293
294		-Run commands:
	463	+IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
295	295
296		-(% class="box infomessage" %)
297		-(((
298		- apt update
299		- apt install network-manager
300		-)))
	465	+Port:         22
301	301
302		-[[image:image-20220507140730-1.png]]
	467	+User Name:      **root**
303	303
	469	+Password:         **Randomly generated （found on device’s label ）**
304	304
305		-===== 6.3 Reboot the device. =====
306	306
307		-Run command:
	472	+After logging in, you will be in the Linux console and can enter commands as shown below.
308	308
309		-(% class="box infomessage" %)
310		-(((
311		- reboot
312		-)))
	474	+[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
313	313
314		-[[image:image-20220507140814-2.png]]
315	315
316		-===== 6.4 Check the wireless type =====
317	317
318		-Run command:
319	319
320		-(% class="box infomessage" %)
321		-(((
322		- iw dev
323		-)))
	479	+1. Trouble Shootings
	480	+11. How to get a wallet address?
324	324
325		-[[image:image-20220507140941-3.png]]
	482	+//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
326	326
327		-===== 6.5 Connect the WiFi. =====
328	328
329		-Run command:
	485	+1.
	486	+11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
330	330
331		-(% class="box infomessage" %)
332		-(((
333		- nmtui
334		-)))
	488	+//User can login the HP0D, able to access other Web Pages except miner page//
335	335
336		-[[image:image-20220507140953-4.png]]
337	337
	491	+//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
338	338
339		-==== 7. Trouble Shootings ====
340	340
341		-===== 7.1 How to get a wallet address? =====
	494	+1.
	495	+11. Onboarding ~-~- Some parameters in miner page show timeout
342	342
343		-Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
	497	+[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
344	344
	499	+[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
345	345
346		-===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
	501	+//HP0D is establish connection to Helium server and not finished. And you might see above.//
347	347
348		-(((
349		-User can login the HP0D, able to access other Web Pages except miner page.
350		-)))
	503	+//It might relate to the network where might up to 10mins//
351	351
352		-(((
353		-If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
354		-)))
355	355
	506	+1.
	507	+11. Onboarding – Bad Gaterway
356	356
357		-===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
	509	+[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
358	358
359		-[[image:image-20220506182042-2.png||height="250" width="516"]]
	511	+//This is caused by the process leads too long which just need to refresh the page.//
360	360
361		-[[image:1651832455372-647.png||height="224" width="520"]]
362	362
363		-HP0D is establish connection to Helium server and not finished. And you might see above.
	514	+1.
	515	+11. Onboarding ~-~- Why did QR Code generate is aways fail?
364	364
365		-It might relate to the network where might up to 10mins.
	517	+[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
366	366
	519	+This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
367	367
368		-===== 7.4 Onboarding – Bad Gaterway =====
369	369
370		-[[image:1651832583790-633.png]]
	522	+1.
	523	+11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
371	371
372		-This is caused by the process leads too long which just need to refresh the page.
	525	+[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
373	373
	527	+Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
374	374
375		-7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
376	376
377		-[[image:image-20220506182424-3.png]]
	530	+1.
	531	+11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
378	378
379		-(((
380		-This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
381		-)))
	533	+[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
382	382
	535	+If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
383	383
384		-===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
385	385
386		-[[image:1651832742262-209.png||height="297" width="365"]]
	538	+1.
	539	+11. Onboarding – MAC address is being refreshed after scan QR Code
387	387
388		-(((
389		-Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
390		-)))
	541	+//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
391	391
392	392
393		-===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
	544	+//If you don’t see MAC address, make sure your mobile has good internet connection.//
394	394
395		-[[image:1651832811038-780.png||height="462" width="216"]]
	546	+[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
396	396
397		-(((
398		-If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
399		-)))
400	400
401	401
402		-===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
403	403
404		-(((
405		-After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
406		-)))
	551	+1.
	552	+11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
407	407
408		-(((
409		-If you don’t see MAC address, make sure your mobile has good internet connection.
410		-)))
	554	+//This is caused by the server connection delay, which does not affect the normal use.//
411	411
412		-[[image:1651832880009-473.png]]
	556	+[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
413	413
414	414
415		-===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
	559	+*
	560	+*1. Mobile APP crash after scan the QR Code?
	561	+* //Make sure you have input the correct Wallet address to generate QR Code.//
	562	+* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
	563	+* //Make sure your mobile app’s relevant permission are enabled.//
	564	+* //Known: The Android 11 version may cause this kind of issue.//
416	416
417		-This is caused by the server connection delay, which does not affect the normal use.
	566	+1.
	567	+11. Why the frequency/region is not the same what I purchased?
418	418
419		-[[image:1651832959907-357.png]]
	569	+//Each HP0D is inspected and configured prior to shipping.//
420	420
	571	+//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
421	421
422		-===== 7.10 Mobile APP crash after scan the QR Code? =====
423	423
424		-* Make sure you have input the correct Wallet address to generate QR Code.
425		-* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
426		-* Make sure your mobile app’s relevant permission are enabled.
427		-* Known: The Android 11 version may cause this kind of issue.
	574	+1.
	575	+11. Can use the frequency to a region where is not support?
428	428
429		-===== 7.11 Why the frequency/region is not the same what I purchased? =====
	577	+//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
430	430
431		-(((
432		-Each HP0D is inspected and configured prior to shipping.
433		-)))
	579	+[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
434	434
435		-(((
436		-If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
437		-)))
438	438
	582	+1.
	583	+11. Can change the frequency of the HP0D Miner?
439	439
440		-===== 7.12 Can use the frequency to a region where is not support? =====
	585	+//We do not recommend doing this, it may damage your device//
441	441
442		-(((
443		-Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:
444		-)))
445	445
446		-(((
447		-[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
448		-)))
449	449
450	450
451		-===== 7.13 Can change the frequency of the HP0D Miner? =====
452	452
453		-We do not recommend doing this, it may damage your device
	591	+1. Supports
454	454
	593	+//If you are experiencing issues and can’t solve, you can send mail to//
455	455
456		-==== 8. Supports ====
	595	+[[//support@dragino.com//>>mailto:support@dragino.com]]
457	457
458		-(((
459		-If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
460		-)))
	597	+//With your question as detail as possible. We will reply and help you in the shortest.//
461	461
462		-(((
463		-With your question as detail as possible. We will reply and help you in the shortest.
464		-)))
465	465
466	466
467		-==== 9. Order Info ====
468	468
	602	+1. Order Info
	603	+
469	469	**HP0D-XXX**
470	470
471	471	**XXX**: Frequency Band
...	...	@@ -473,55 +473,29 @@
473	473	* 868: For Bands: EU868,IN865
474	474	* 915: For Bands: US915,AU915,AS923,KR920
475	475
476		-==== 10. Manufacturer Info ====
	611	+1. Manufacturer Info
477	477
478		-(((
479	479	**Shenzhen Dragino Technology Development co. LTD**
480		-)))
481	481
482		-(((
483	483	Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
484		-)))
485	485
486		-(((
487	487	LongCheng Street, LongGang District ; Shenzhen 518116,China
488		-)))
489	489
490	490
491		-==== 11. FCC Warning ====
	620	+1. FCC Warning
492	492
493		-(((
494	494	This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
495		-)))
496	496
497		-(((
498	498	~-~- Reorient or relocate the receiving antenna.
499		-)))
500	500
501		-(((
502	502	~-~- Increase the separation between the equipment and receiver.
503		-)))
504	504
505		-(((
506	506	~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
507		-)))
508	508
509		-(((
510	510	~-~- Consult the dealer or an experienced radio/TV technician for help.
511		-)))
512	512
513		-(((
514		-
515		-)))
516	516
517		-(((
518	518	Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
519		-)))
520	520
521		-(((
522		-
523		-)))
524	524
525		-(((
526	526	The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
527		-)))

1651832158606-882.png

Author

...	...	@@ -1,1 +1,0 @@
1		-XWiki.Xiaoling

Size

...	...	@@ -1,1 +1,0 @@
1		-105.3 KB

Content

1651832205608-998.png

Author

...	...	@@ -1,1 +1,0 @@
1		-XWiki.Xiaoling

Size

...	...	@@ -1,1 +1,0 @@
1		-170.7 KB

Content

1651832284160-991.png

Author

...	...	@@ -1,1 +1,0 @@
1		-XWiki.Xiaoling

Size

...	...	@@ -1,1 +1,0 @@
1		-84.3 KB

Content

1651832455372-647.png

Author

...	...	@@ -1,1 +1,0 @@
1		-XWiki.Xiaoling

Size

...	...	@@ -1,1 +1,0 @@
1		-80.5 KB

Content

1651832583790-633.png

Author

...	...	@@ -1,1 +1,0 @@
1		-XWiki.Xiaoling

Size

...	...	@@ -1,1 +1,0 @@
1		-22.7 KB

Content

1651832742262-209.png

Author

...	...	@@ -1,1 +1,0 @@
1		-XWiki.Xiaoling

Size

...	...	@@ -1,1 +1,0 @@
1		-44.1 KB

Content

1651832811038-780.png

Author

...	...	@@ -1,1 +1,0 @@
1		-XWiki.Xiaoling

Size

...	...	@@ -1,1 +1,0 @@
1		-46.6 KB

Content

1651832880009-473.png

Author

...	...	@@ -1,1 +1,0 @@
1		-XWiki.Xiaoling

Size

...	...	@@ -1,1 +1,0 @@
1		-16.7 KB

Content

1651832959907-357.png

Author

...	...	@@ -1,1 +1,0 @@
1		-XWiki.Xiaoling

Size

...	...	@@ -1,1 +1,0 @@
1		-57.8 KB

Content

image-20220506181408-1.png

Author

...	...	@@ -1,1 +1,0 @@
1		-XWiki.Xiaoling

Size

...	...	@@ -1,1 +1,0 @@
1		-105.6 KB

Content

image-20220506182042-2.png

Author

...	...	@@ -1,1 +1,0 @@
1		-XWiki.Xiaoling

Size

...	...	@@ -1,1 +1,0 @@
1		-49.7 KB

Content

image-20220506182424-3.png

Author

...	...	@@ -1,1 +1,0 @@
1		-XWiki.Xiaoling

Size

...	...	@@ -1,1 +1,0 @@
1		-37.4 KB

Content

image-20220507140730-1.png

Author

...	...	@@ -1,1 +1,0 @@
1		-XWiki.Xiaoye

Size

...	...	@@ -1,1 +1,0 @@
1		-45.6 KB

Content

image-20220507140814-2.png

Author

...	...	@@ -1,1 +1,0 @@
1		-XWiki.Xiaoye

Size

...	...	@@ -1,1 +1,0 @@
1		-1.9 KB

Content

image-20220507140941-3.png

Author

...	...	@@ -1,1 +1,0 @@
1		-XWiki.Xiaoye

Size

...	...	@@ -1,1 +1,0 @@
1		-14.4 KB

Content

image-20220507140953-4.png

Author

...	...	@@ -1,1 +1,0 @@
1		-XWiki.Xiaoye

Size

...	...	@@ -1,1 +1,0 @@
1		-7.2 KB

Content