Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -11,6 +11,7 @@ 11 11 12 12 13 13 14 + 14 14 {{toc/}} 15 15 16 16 ... ... @@ -19,52 +19,175 @@ 19 19 ===== 1.1 What is HP0D ===== 20 20 21 21 ((( 22 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges at low data rates. 23 +((( 24 +((( 25 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, 23 23 ))) 27 +))) 24 24 25 25 ((( 30 +((( 31 + Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges 32 +))) 33 +))) 34 + 35 +((( 36 +((( 37 + at low data rates. 38 +))) 39 +))) 40 +))) 41 + 42 +((( 43 +((( 44 +((( 26 26 27 27 ))) 47 +))) 48 +))) 28 28 29 29 ((( 30 -HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**. 51 +((( 52 +((( 53 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in 31 31 ))) 55 +))) 32 32 33 33 ((( 58 +((( 59 + ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech 60 +))) 61 +))) 62 + 63 +((( 64 +((( 65 + packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 66 +))) 67 +))) 68 + 69 +((( 70 +((( 71 + HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining** 72 +))) 73 +))) 74 +))) 75 + 76 +((( 77 +((( 78 +((( 79 +**~ and connects max 2 x LoRaWAN servers at the same time**. 80 +))) 81 +))) 82 +))) 83 + 84 +((( 85 +((( 86 +((( 34 34 35 35 ))) 89 +))) 90 +))) 36 36 37 37 ((( 38 -**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 93 +((( 94 +((( 95 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use 39 39 ))) 97 +))) 40 40 41 41 ((( 100 +((( 101 + for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 102 +))) 103 +))) 104 +))) 105 + 106 +((( 107 +((( 108 +((( 42 42 43 43 ))) 111 +))) 112 +))) 44 44 45 45 ((( 46 -HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network. 115 +((( 116 +((( 117 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also 47 47 ))) 119 +))) 48 48 121 +((( 122 +((( 123 + customize the frequency bands to use in their own LoRaWAN network. 124 +))) 125 +))) 126 +))) 49 49 128 + 50 50 ===== 1.2 Specifications ===== 51 51 131 +((( 132 +((( 52 52 **~ Hardware System:** 134 +))) 135 +))) 136 + 137 +((( 138 +((( 53 53 Linux Part: 140 +))) 141 +))) 54 54 55 -* Raspberry Pi 4 143 +* ((( 144 +((( 145 +Raspberry Pi 4 146 +))) 147 +))) 56 56 149 +((( 150 +((( 57 57 **~ Interface:** 152 +))) 153 +))) 58 58 59 -* 10M/100M RJ45 Ports x 1 60 -* LoRaWAN Wireless 61 -* Power Input: 12V 2A, DC 155 +* ((( 156 +((( 157 +10M/100M RJ45 Ports x 1 158 +))) 159 +))) 160 +* ((( 161 +((( 162 +LoRaWAN Wireless 163 +))) 164 +))) 165 +* ((( 166 +((( 167 +Power Input: 12V 2A, DC 168 +))) 169 +))) 62 62 171 +((( 172 +((( 63 63 **~ Operating Condition:** 174 +))) 175 +))) 64 64 65 -* Work Temperature: -20 ~~ 65°C 66 -* Storage Temperature: -20 ~~ 65°C 67 -* Power Input: 12V 2A, DC 177 +* ((( 178 +((( 179 +Work Temperature: -20 ~~ 65°C 180 +))) 181 +))) 182 +* ((( 183 +((( 184 +Storage Temperature: -20 ~~ 65°C 185 +))) 186 +))) 187 +* ((( 188 +((( 189 +Power Input: 12V 2A, DC 190 +))) 191 +))) 68 68 69 69 ===== 1.3 Features ===== 70 70 ... ... @@ -85,60 +85,197 @@ 85 85 86 86 ===== 1.4 Label info and login name ===== 87 87 212 + 88 88 [[image:1651803959860-394.png||height="500" width="375"]] 89 -**Label information:** 90 -**Device host name:** (% class="mark" %)dragino-xxxxxx 91 -**Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 92 -**Miner animal name**: xxx-xxx-xxx 93 -**Miner address**: 112xxxxxx 94 -**Eth MAC address**: A8: 40: 41: EF: FE: CD 95 -**Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 96 -**SN**: device serial number. 97 97 215 + 216 + 217 +((( 218 +((( 219 +**~ Label information:** 220 +))) 221 +))) 222 + 223 +((( 224 +((( 225 + 226 +))) 227 +))) 228 + 229 +((( 230 +((( 231 +**~ Device host name:** (% class="mark" %)dragino-xxxxxx 232 +))) 233 +))) 234 + 235 +((( 236 +((( 237 +**~ Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 238 +))) 239 +))) 240 + 241 +((( 242 +((( 243 +**~ Miner animal name**: xxx-xxx-xxx 244 +))) 245 +))) 246 + 247 +((( 248 +((( 249 +**~ Miner address**: 112xxxxxx 250 +))) 251 +))) 252 + 253 +((( 254 +((( 255 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD 256 +))) 257 +))) 258 + 259 +((( 260 +((( 261 +**~ Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 262 +))) 263 +))) 264 + 265 +((( 266 +((( 267 +**~ SN**: device serial number. 268 +))) 269 +))) 270 + 271 + 98 98 ==== 2. Quick Start & Onboarding ==== 273 + 274 +((( 275 +((( 99 99 The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port. 277 +))) 278 +))) 100 100 101 101 (% class="wikigeneratedid" id="H-2" %) 281 +((( 282 + 283 +))) 102 102 103 103 ===== 2.1 Connect HP0D Web UI ===== 104 104 105 105 ====== 2.1.1 via HP0D’s Access Point. ====== 106 -At the first boot of HP0D, it will auto generate a Wi-Fi network 107 107 289 +((( 290 +((( 291 + At the first boot of HP0D, it will auto generate a Wi-Fi network 292 + 108 108 [[image:1651804327535-321.png||height="325" width="199"]] 294 +))) 295 +))) 296 + 297 +((( 298 +((( 299 + 300 +))) 301 +))) 302 + 303 +((( 304 +((( 109 109 (% class="box infomessage" %) 110 - called : **//HPD-dragino-xxxxxx//** 306 +((( 307 + called : **//HPD-dragino-xxxxxx//** 308 +))) 309 +))) 310 +))) 311 + 312 +((( 313 +((( 111 111 (% class="box infomessage" %) 112 - with password: **//dragino+dragino//** 113 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 315 +((( 316 + with password: **//dragino+dragino//** 317 +))) 318 +))) 319 +))) 114 114 321 +((( 322 +((( 323 + 324 +))) 325 +))) 326 + 327 +((( 328 +((( 329 + 330 +))) 331 +))) 332 + 333 +((( 334 +((( 335 + You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 336 +))) 337 +))) 338 + 115 115 [[image:1651804397792-591.png||height="402" width="763"]] 116 116 117 117 342 + 118 118 ====== 2.1.2 Connect via HP0D hostname ====== 119 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname. 120 120 121 -Like: __**//http:~/~/dragino-4ba54a//**__ 345 +((( 346 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your 347 +))) 122 122 349 +((( 350 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D 351 +))) 352 + 353 +((( 354 + Web-UI via HP0D’s hostname. 355 +))) 356 + 357 + 358 + Like: __**//http:~/~/dragino-4ba54a//**__ 359 + 360 + 361 +(% style="text-align:center" %) 123 123 [[image:1651804629009-699.png]] 124 124 125 125 126 126 ====== 2.1.3 Connect via Ethernet Port ====== 127 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 128 -If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D. 366 + 367 +((( 368 +((( 369 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the 370 +))) 371 +))) 372 + 373 +((( 374 +((( 375 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 376 +))) 377 +))) 378 + 379 +((( 380 + 381 +))) 382 + 383 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI 384 + 385 + or SSH access of HP0D. 386 + 387 +(% style="text-align:center" %) 129 129 [[image:1651804782523-623.png]] 130 130 131 131 391 + 132 132 ===== 2.2 Generate QR Code ===== 133 133 134 134 ((( 135 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 395 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 136 136 ))) 137 137 138 138 ((( 139 -Note: After onboarding, this wallet will become owner of this hotspot. 399 + Note: After onboarding, this wallet will become owner of this hotspot. 140 140 ))) 141 141 402 +(% style="text-align:center" %) 142 142 [[image:image-20220506140312-1.png||height="435" width="438"]] 143 143 144 144 ... ... @@ -145,54 +145,58 @@ 145 145 ===== 2.3 Onboarding Hotspot ===== 146 146 147 147 ((( 148 -~1. Download the Helium Hotspot APP from the Apple or Google Play store. 409 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store. 149 149 ))) 150 150 151 151 ((( 152 -Note: the APP version need to be greater than 3.11. 413 + Note: the APP version need to be greater than 3.11. 414 +))) 153 153 416 +((( 154 154 155 155 ))) 156 156 157 157 ((( 158 -2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’421 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose 159 159 ))) 160 160 161 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 424 +((( 425 + the ‘DRAGINO Miner HP0D’ 426 +))) 162 162 428 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 163 163 164 -3. Scan the QR Code you generated in the previous step. 430 + 3. Scan the QR Code you generated in the previous step. 165 165 432 +(% style="text-align:center" %) 166 166 [[image:1651828211026-220.png||height="405" width="191"]] 167 167 435 + 4. Onboarding your device 168 168 169 -((( 170 -4. Onboarding your device 171 -))) 437 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of 172 172 173 -((( 174 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 175 -))) 439 + mobile to onboarding server might have issue. 176 176 177 -[[image:image-20220506141159-2.png||height="42 2" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]441 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]] 178 178 179 - [[image:1651828250802-391.png||height="4 21" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)443 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]] 180 180 181 181 182 182 5. Check onboarding status 183 183 184 -You can check from mobile: 448 + You can check from mobile: 185 185 186 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] (% style="display:none" %)450 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] 187 187 188 -You can also see the hotspot status in below link: 452 + You can also see the hotspot status in below link: 189 189 190 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 454 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 191 191 192 -Example: 456 + Example: 193 193 194 -Green Synced means hotspot works normal. 458 + Green Synced means hotspot works normal. 195 195 460 +(% style="text-align:center" %) 196 196 [[image:1651828427715-679.png||height="374" width="635"]] 197 197 198 198 ... ... @@ -199,9 +199,18 @@ 199 199 ===== 2.4 Set the Port Forwarding ===== 200 200 201 201 ((( 202 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.467 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times 203 203 ))) 204 204 470 +((( 471 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues 472 +))) 473 + 474 +((( 475 + you may have. 476 +))) 477 + 478 +(% style="text-align:center" %) 205 205 [[image:1651828514449-658.png]] 206 206 207 207 ((( ... ... @@ -209,15 +209,15 @@ 209 209 ))) 210 210 211 211 ((( 212 -Note: Please refer to more detailed Settings 486 + Note: Please refer to more detailed Settings 213 213 ))) 214 214 215 215 ((( 216 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 490 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 217 217 ))) 218 218 219 219 ((( 220 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 494 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 221 221 ))) 222 222 223 223 ... ... @@ -225,29 +225,35 @@ 225 225 226 226 ===== 3.1 LoRa frequency configuration ===== 227 227 502 +(% style="text-align:center" %) 228 228 [[image:1651828687205-178.png||height="323" width="657"]] 229 229 230 230 506 + 231 231 ===== 3.2 Check the LoRaWAN serveraddress ===== 232 232 509 + 510 +(% style="text-align:center" %) 233 233 [[image:1651828703680-156.png||height="349" width="672"]] 234 234 235 235 236 236 ===== 3.3 Check Miner configuration ===== 237 237 516 +(% style="text-align:center" %) 238 238 [[image:image-20220506181408-1.png||height="451" width="513"]] 239 239 240 -((( 241 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.** 242 -))) 519 +**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid** 243 243 521 +**~ button of Update, and then wait 10mins to check here,** 244 244 523 + 245 245 ==== 4. Installation of Antenna ==== 246 246 247 247 ((( 248 -HP0D use Fiber Glass Antenna. 527 + HP0D use Fiber Glass Antenna. 249 249 ))) 250 250 530 +(% style="text-align:center" %) 251 251 [[image:1651832158606-882.png]] 252 252 253 253 ((( ... ... @@ -255,10 +255,19 @@ 255 255 ))) 256 256 257 257 ((( 258 - Userneed to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:538 + 259 259 ))) 260 260 261 261 ((( 542 + User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector 543 +))) 544 + 545 +((( 546 + to antenna and install as below: 547 +))) 548 + 549 +((( 550 +(% style="text-align:center" %) 262 262 [[image:1651832205608-998.png||height="349" width="198"]] 263 263 ))) 264 264 ... ... @@ -265,82 +265,52 @@ 265 265 ==== 5. SSH Access for Linux console ==== 266 266 267 267 ((( 268 -IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 557 + IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 269 269 ))) 270 270 271 271 ((( 272 -Port: 22 561 + Port: 22 273 273 ))) 274 274 275 275 ((( 276 -User Name: **root** 565 + User Name: **root** 277 277 ))) 278 278 279 279 ((( 280 -Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 569 + Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 281 281 ))) 282 282 283 283 ((( 284 - Afterlogging in, you will be in the Linux console and can enter commands as shown below.573 + 285 285 ))) 286 286 287 -[[image:1651832284160-991.png]] 288 - 289 - 290 -==== **6. How to change the Wireless function of HP0D** ==== 291 - 292 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL. 293 - 294 -===== **6.1 Access the Linux console.** ===== 295 - 296 -Follow the previous step of Step 5. 297 - 298 - 299 -===== 6.2 Install the package of network-manager. ===== 300 - 301 -Run commands: 302 - 303 -(% class="box infomessage" %) 304 304 ((( 305 - apt update 306 - apt install network-manager 577 + After logging in, you will be in the Linux console and can enter commands as shown below. 307 307 ))) 308 308 309 -[[image:image-20220507140730-1.png]] 580 +(% style="text-align:center" %) 581 +[[image:1651832284160-991.png]] 310 310 311 311 312 -==== =6.3Rebootthedevice.=====584 +==== 6. How to change the Wireless function of HP0D ==== 313 313 314 - Run command:586 + The wireless function is configured as AP by default and the web page does not support configuration, 315 315 316 -(% class="box infomessage" %) 317 -((( 318 - reboot 319 -))) 588 + if you want to configure it as client connection mode, you need to configure it manually in Linux CIL. 320 320 321 - [[image:image-20220507140814-2.png]]590 +6.1 Access the Linux console. 322 322 323 -===== 6.4 Check the wireless type ===== 324 324 325 - Run command:593 +6.2 Install the package of network-manager. 326 326 327 -(% class="box infomessage" %) 328 -((( 329 - iw dev 330 -))) 331 331 332 - [[image:image-20220507140941-3.png]]596 +6.3 Reboot the device. 333 333 334 -===== 6.5 Connect the WiFi. ===== 335 335 336 - Runcommand:599 +6.4 Check the wireless type 337 337 338 -(% class="box infomessage" %) 339 -((( 340 - nmtui 341 -))) 342 342 343 - [[image:image-20220507140953-4.png]]602 +6.5 Connect the WiFi. 344 344 345 345 346 346 ==== 7. Trouble Shootings ==== ... ... @@ -347,85 +347,97 @@ 347 347 348 348 ===== 7.1 How to get a wallet address? ===== 349 349 350 -Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 609 +// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 351 351 352 352 353 353 ===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ===== 354 354 355 355 ((( 356 -User can login the HP0D, able to access other Web Pages except miner page .615 + User can login the HP0D, able to access other Web Pages except miner page 357 357 ))) 358 358 359 359 ((( 360 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 619 + If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 361 361 ))) 362 362 363 363 364 364 ===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout ===== 365 365 625 +(% style="text-align:center" %) 366 366 [[image:image-20220506182042-2.png||height="250" width="516"]] 367 367 628 +(% style="text-align:center" %) 368 368 [[image:1651832455372-647.png||height="224" width="520"]] 369 369 370 -HP0D is establish connection to Helium server and not finished. And you might see above. 371 371 372 - Itmightrelateto thenetworkwheremightupto10mins.632 + HP0D is establish connection to Helium server and not finished. And you might see above. 373 373 634 + It might relate to the network where might up to 10mins 374 374 636 + 375 375 ===== 7.4 Onboarding – Bad Gaterway ===== 376 376 639 +(% style="text-align:center" %) 377 377 [[image:1651832583790-633.png]] 378 378 379 -This is caused by the process leads too long which just need to refresh the page. 642 + This is caused by the process leads too long which just need to refresh the page. 380 380 381 381 382 382 7.5 Onboarding ~-~- Why did QR Code generate is aways fail? 383 383 647 +(% style="text-align:center" %) 384 384 [[image:image-20220506182424-3.png]] 385 385 386 -((( 387 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail. 388 -))) 650 + This may be related to the current block height, if the device is synchronizing to the latest height or if the 389 389 652 + device block height is much lower than the current height as the above picture like '1 1', the QR code 390 390 654 + generation may fail. 655 + 656 + 391 391 ===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ===== 392 392 659 +(% style="text-align:center" %) 393 393 [[image:1651832742262-209.png||height="297" width="365"]] 394 394 395 -((( 396 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 397 -))) 662 + Please ensure that you enter the correct wallet address and that your network is up and running, the user can 398 398 664 + click the button of ‘Clean’ to re-generate the QR Code. 399 399 666 + 400 400 ===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== 401 401 669 +(% style="text-align:center" %) 402 402 [[image:1651832811038-780.png||height="462" width="216"]] 403 403 404 -((( 405 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve. 406 -))) 672 + If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, 407 407 674 + please contact us to help you solve. 408 408 676 + 409 409 ===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 410 410 411 -((( 412 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot. 413 -))) 679 +// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the 414 414 415 -((( 416 -If you don’t see MAC address, make sure your mobile has good internet connection. 417 -))) 681 + public key/ wallet address to onboarding server. Server will return the match MAC address 418 418 683 + for this hotspot. 684 + 685 + 686 + If you don’t see MAC address, make sure your mobile has good internet connection. 687 + 688 +(% style="text-align:center" %) 419 419 [[image:1651832880009-473.png]] 420 420 421 421 422 422 ===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ===== 423 423 424 -This is caused by the server connection delay, which does not affect the normal use. 694 + This is caused by the server connection delay, which does not affect the normal use. 425 425 696 + 697 +(% style="text-align:center" %) 426 426 [[image:1651832959907-357.png]] 427 427 428 - 429 429 ===== 7.10 Mobile APP crash after scan the QR Code? ===== 430 430 431 431 * Make sure you have input the correct Wallet address to generate QR Code. ... ... @@ -433,46 +433,44 @@ 433 433 * Make sure your mobile app’s relevant permission are enabled. 434 434 * Known: The Android 11 version may cause this kind of issue. 435 435 436 -===== 7.11 Why the frequency/region is not the same what I purchased? ===== 707 +1. 708 +11. Why the frequency/region is not the same what I purchased? 437 437 438 -((( 439 -Each HP0D is inspected and configured prior to shipping. 440 -))) 710 +//Each HP0D is inspected and configured prior to shipping.// 441 441 442 -((( 443 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 444 -))) 712 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.// 445 445 446 446 447 -===== 7.12 Can use the frequency to a region where is not support? ===== 715 +1. 716 +11. Can use the frequency to a region where is not support? 448 448 449 -((( 450 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link: 451 -))) 718 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// 452 452 453 -((( 454 454 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 455 -))) 456 456 457 457 458 -===== 7.13 Can change the frequency of the HP0D Miner? ===== 723 +1. 724 +11. Can change the frequency of the HP0D Miner? 459 459 460 -We do not recommend doing this, it may damage your device 726 +//We do not recommend doing this, it may damage your device// 461 461 462 462 463 -==== 8. Supports ==== 464 464 465 -((( 466 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]]. 467 -))) 468 468 469 -((( 470 -With your question as detail as possible. We will reply and help you in the shortest. 471 -))) 472 472 732 +1. Supports 473 473 474 - ====9.OrderInfo====734 +//If you are experiencing issues and can’t solve, you can send mail to// 475 475 736 +[[//support@dragino.com//>>mailto:support@dragino.com]] 737 + 738 +//With your question as detail as possible. We will reply and help you in the shortest.// 739 + 740 + 741 + 742 + 743 +1. Order Info 744 + 476 476 **HP0D-XXX** 477 477 478 478 **XXX**: Frequency Band ... ... @@ -480,55 +480,29 @@ 480 480 * 868: For Bands: EU868,IN865 481 481 * 915: For Bands: US915,AU915,AS923,KR920 482 482 483 - ====10. Manufacturer Info====752 +1. Manufacturer Info 484 484 485 -((( 486 486 **Shenzhen Dragino Technology Development co. LTD** 487 -))) 488 488 489 -((( 490 490 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 491 -))) 492 492 493 -((( 494 494 LongCheng Street, LongGang District ; Shenzhen 518116,China 495 -))) 496 496 497 497 498 - ====11. FCC Warning====761 +1. FCC Warning 499 499 500 -((( 501 501 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 502 -))) 503 503 504 -((( 505 505 ~-~- Reorient or relocate the receiving antenna. 506 -))) 507 507 508 -((( 509 509 ~-~- Increase the separation between the equipment and receiver. 510 -))) 511 511 512 -((( 513 513 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 514 -))) 515 515 516 -((( 517 517 ~-~- Consult the dealer or an experienced radio/TV technician for help. 518 -))) 519 519 520 -((( 521 - 522 -))) 523 523 524 -((( 525 525 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 526 -))) 527 527 528 -((( 529 - 530 -))) 531 531 532 -((( 533 533 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 534 -)))
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