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Last modified by Xiaoling on 2024/10/21 15:44
From version 73.18
edited by Xiaoling
on 2022/05/07 17:40
Change comment: There is no comment for this version
To version 49.1
edited by Xiaoling
on 2022/05/06 18:07
Change comment: Rollback to version 47.1

Summary

Details

Page properties
Content
... ... @@ -11,6 +11,7 @@
11 11  
12 12  
13 13  
14 +
14 14  {{toc/}}
15 15  
16 16  
... ... @@ -19,52 +19,123 @@
19 19  ===== 1.1 What is HP0D =====
20 20  
21 21  (((
22 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges at low data rates.
23 +(((
24 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,
23 23  )))
24 24  
25 25  (((
28 + Ethernet, optional 3G or 4G. The LoRa wireless allows users to send  data and reach extremely long ranges
29 +)))
30 +
31 +(((
32 + at low data rates.
33 +)))
34 +)))
35 +
36 +(((
37 +(((
26 26  
27 27  )))
40 +)))
28 28  
29 29  (((
30 -HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**.
43 +(((
44 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in
31 31  )))
32 32  
33 33  (((
48 + ATECC608 encryption chip. It can be used as a Helium Full Hotspot  for the project. It also supports Semtech
49 +)))
50 +
51 +(((
52 + packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.
53 +)))
54 +
55 +(((
56 + HP0D supports two LoRaWAN servers  at the same time, **users can use HP0D for helium mining**
57 +)))
58 +)))
59 +
60 +(((
61 +(((
62 +**~ and connects max 2 x LoRaWAN servers at the same time**.
63 +)))
64 +)))
65 +
66 +(((
67 +(((
34 34  
35 35  )))
70 +)))
36 36  
37 37  (((
38 -**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
73 +(((
74 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use
39 39  )))
40 40  
41 41  (((
78 + for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.
79 +)))
80 +)))
81 +
82 +(((
83 +(((
42 42  
43 43  )))
86 +)))
44 44  
45 45  (((
46 -HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network.
89 +(((
90 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also
47 47  )))
48 48  
93 +(((
94 + customize the frequency bands to use in their own LoRaWAN network.
95 +)))
96 +)))
49 49  
98 +
50 50  ===== 1.2 Specifications =====
51 51  
101 +(((
52 52  **~ Hardware System:**
103 +)))
104 +
105 +(((
53 53   Linux Part:
107 +)))
54 54  
55 -* Raspberry Pi 4
109 +* (((
110 +Raspberry Pi 4
111 +)))
56 56  
113 +(((
57 57  **~ Interface:**
115 +)))
58 58  
59 -* 10M/100M RJ45 Ports x 1
60 -* LoRaWAN Wireless
61 -* Power Input: 12V 2A, DC
117 +* (((
118 +10M/100M RJ45 Ports x 1
119 +)))
120 +* (((
121 +LoRaWAN Wireless
122 +)))
123 +* (((
124 +Power Input: 12V 2A, DC
125 +)))
62 62  
127 +(((
63 63  **~ Operating Condition:**
129 +)))
64 64  
65 -* Work Temperature: -20 ~~ 65°C
66 -* Storage Temperature: -20 ~~ 65°C
67 -* Power Input: 12V 2A, DC
131 +* (((
132 +Work Temperature: -20 ~~ 65°C
133 +)))
134 +* (((
135 +Storage Temperature: -20 ~~ 65°C
136 +)))
137 +* (((
138 +Power Input: 12V 2A, DC
139 +)))
68 68  
69 69  ===== 1.3 Features =====
70 70  
... ... @@ -85,114 +85,222 @@
85 85  
86 86  ===== 1.4 Label info and login name =====
87 87  
88 -[[image:1651803959860-394.png||height="500" width="375"]]
89 -**Label information:**
90 -**Device host name:**    (% class="mark" %)dragino-xxxxxx
91 -**Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
92 -**Miner animal name**: xxx-xxx-xxx
93 -**Miner address**:       112xxxxxx
94 -**Eth MAC address**: A8: 40: 41: EF: FE: CD
95 -**Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
96 -**SN**:  device serial number.
97 97  
161 +(% style="text-align:center" %)
162 +[[image:1651803959860-394.png||height="653" width="490"]]
163 +
164 +
165 +
166 +(((
167 +**~ Label information:**
168 +)))
169 +
170 +(((
171 +
172 +)))
173 +
174 +(((
175 +**~ Device host name:**      (% class="mark" %)dragino-xxxxxx
176 +)))
177 +
178 +(((
179 +**~ Band**:  US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864
180 +)))
181 +
182 +(((
183 +**~ Miner animal name**: xxx-xxx-xxx
184 +)))
185 +
186 +(((
187 +**~ Miner address**:          112xxxxxx
188 +)))
189 +
190 +(((
191 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD
192 +)))
193 +
194 +(((
195 +**~ Login**:  root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%))
196 +)))
197 +
198 +(((
199 +**~ SN**:  device serial number.
200 +)))
201 +
202 +
98 98  ==== 2. Quick Start & Onboarding ====
99 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.
100 100  
205 +(((
206 +(((
207 + The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after
208 +)))
209 +
210 +(((
211 + connecting to its Wi-Fi network, or via its WAN Ethernet port.
212 +)))
213 +)))
214 +
101 101  (% class="wikigeneratedid" id="H-2" %)
216 +(((
217 +
218 +)))
102 102  
103 103  ===== 2.1  Connect HP0D Web UI =====
104 104  
105 105  ====== 2.1.1 via HP0D’s Access Point. ======
106 -At the first boot of HP0D, it will auto generate a Wi-Fi network
107 107  
108 -[[image:1651804327535-321.png||height="325" width="199"]]
109 -(% class="box infomessage" %)
110 - called           : **//HPD-dragino-xxxxxx//**
111 -(% class="box infomessage" %)
112 - with password:  **//dragino+dragino//**
113 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default  IP 10.130.1.1
224 +(((
225 + At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]]
226 +)))
114 114  
115 -[[image:1651804397792-591.png||height="402" width="763"]]
228 +(((
229 +
230 +)))
116 116  
232 +(((
233 + called           : **//HPD-dragino-xxxxxx//**
234 +)))
117 117  
236 +(((
237 + with password:  **//dragino+dragino//**
238 +)))
239 +
240 +(((
241 +
242 +)))
243 +
244 +(((
245 +
246 +)))
247 +
248 +(((
249 + You can use a PC to connect to this Wi-Fi network. The PC will
250 +)))
251 +
252 +(((
253 + get an IP address 10.130.1.xxx and the HP0D has the default
254 +)))
255 +
256 +(((
257 + IP 10.130.1.1
258 +)))
259 +
260 +
261 +
262 +
263 +
264 +
265 +(% style="text-align:center" %)
266 +[[image:1651804397792-591.png]]
267 +
268 +
269 +
118 118  ====== 2.1.2 Connect via HP0D hostname ======
119 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname.
120 120  
121 -Like: __**//http:~/~/dragino-4ba54a//**__
272 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your
122 122  
274 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D
275 +
276 + Web-UI via HP0D’s hostname.
277 +
278 +
279 + Like: __**//http:~/~/dragino-4ba54a//**__
280 +
281 +
282 +(% style="text-align:center" %)
123 123  [[image:1651804629009-699.png]]
124 124  
125 125  
126 126  ====== 2.1.3 Connect via Ethernet Port ======
127 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
128 -If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
287 +
288 +(((
289 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the
290 +)))
291 +
292 +(((
293 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.
294 +)))
295 +
296 +(((
297 +
298 +)))
299 +
300 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.
301 +
302 +(% style="text-align:center" %)
129 129  [[image:1651804782523-623.png]]
130 130  
131 131  
306 +
132 132  ===== 2.2 Generate QR Code =====
133 133  
134 134  (((
135 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
310 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate.
136 136  )))
137 137  
138 138  (((
139 -Note: After onboarding, this wallet will become owner of this hotspot.
314 + Note: After onboarding, this wallet will become owner of this hotspot.
140 140  )))
141 141  
142 -[[image:image-20220506140312-1.png||height="435" width="438"]]
317 +(% style="text-align:center" %)
318 +[[image:image-20220506140312-1.png]]
143 143  
144 144  
145 145  ===== 2.3 Onboarding Hotspot =====
146 146  
147 147  (((
148 -~1. Download the Helium Hotspot APP from the Apple or Google Play store.
324 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store.
149 149  )))
150 150  
151 151  (((
152 -Note: the APP version need to be greater than 3.11.
328 + Note: the APP version need to be greater than 3.11.
329 +)))
153 153  
331 +(((
154 154  
155 155  )))
156 156  
157 157  (((
158 -2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’
336 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose
159 159  )))
160 160  
161 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
339 +(((
340 + the ‘DRAGINO Miner HP0D’
341 +)))
162 162  
343 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]]
163 163  
164 -3. Scan the QR Code you generated in the previous step.
345 + 3. Scan the QR Code you generated in the previous step.
165 165  
347 +(% style="text-align:center" %)
166 166  [[image:1651828211026-220.png||height="405" width="191"]]
167 167  
350 + 4. Onboarding your device
168 168  
169 -(((
170 -4. Onboarding your device
171 -)))
352 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of
172 172  
173 -(((
174 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue.  
175 -)))
354 + mobile to onboarding server might have issue.
176 176  
177 -[[image:image-20220506141159-2.png||height="422" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]
356 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]]
178 178  
179 - [[image:1651828250802-391.png||height="421" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)
358 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]]
180 180  
181 181  
182 182  5. Check onboarding status
183 183  
184 -You can check from mobile:
363 + You can check from mobile:
185 185  
186 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]](% style="display:none" %)
365 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]]
187 187  
188 -You can also see the hotspot status in below link:
367 + You can also see the hotspot status in below link:
189 189  
190 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
369 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//**
191 191  
192 -Example:
371 + Example:
193 193  
194 -Green Synced means hotspot works normal.
373 + Green Synced means hotspot works normal.
195 195  
375 +(% style="text-align:center" %)
196 196  [[image:1651828427715-679.png||height="374" width="635"]]
197 197  
198 198  
... ... @@ -199,9 +199,18 @@
199 199  ===== 2.4 Set the Port Forwarding =====
200 200  
201 201  (((
202 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.
382 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times
203 203  )))
204 204  
385 +(((
386 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues
387 +)))
388 +
389 +(((
390 + you may have.
391 +)))
392 +
393 +(% style="text-align:center" %)
205 205  [[image:1651828514449-658.png]]
206 206  
207 207  (((
... ... @@ -209,15 +209,15 @@
209 209  )))
210 210  
211 211  (((
212 -Note: Please refer to more detailed Settings
401 + Note: Please refer to more detailed Settings
213 213  )))
214 214  
215 215  (((
216 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
405 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]]
217 217  )))
218 218  
219 219  (((
220 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
409 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]]
221 221  )))
222 222  
223 223  
... ... @@ -225,254 +225,193 @@
225 225  
226 226  ===== 3.1 LoRa frequency configuration =====
227 227  
417 +(% style="text-align:center" %)
228 228  [[image:1651828687205-178.png||height="323" width="657"]]
229 229  
230 230  
421 +
231 231  ===== 3.2 Check the LoRaWAN serveraddress =====
232 232  
424 +
425 +(% style="text-align:center" %)
233 233  [[image:1651828703680-156.png||height="349" width="672"]]
234 234  
235 235  
236 -===== 3.3 Check Miner configuration =====
237 237  
238 -[[image:image-20220506181408-1.png||height="451" width="513"]]
239 239  
240 -(((
241 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.**
242 -)))
243 243  
244 244  
245 -==== 4. Installation of Antenna ====
246 246  
247 -(((
248 -HP0D use Fiber Glass Antenna.
249 -)))
250 250  
251 -[[image:1651832158606-882.png]]
435 +1.
436 +11. Check Miner configuration
252 252  
253 -(((
254 -
255 -)))
438 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]]
256 256  
257 -(((
258 -User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
259 -)))
440 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,**
260 260  
261 -(((
262 -[[image:1651832205608-998.png||height="349" width="198"]]
263 -)))
264 264  
265 -==== 5. SSH Access for Linux console ====
266 266  
267 -(((
268 -IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
269 -)))
270 270  
271 -(((
272 -Port:         22
273 -)))
274 274  
275 -(((
276 -User Name:      **root**
277 -)))
446 +1. Installation of Antenna
278 278  
279 -(((
280 -Password:         **Randomly generated （(% class="mark" %)found on device’s label(%%) ）**
281 -)))
448 +HP0D use Fiber Glass Antenna.
282 282  
283 -(((
284 -After logging in, you will be in the Linux console and can enter commands as shown below.
285 -)))
450 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]]
286 286  
287 -[[image:1651832284160-991.png]]
452 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:
288 288  
289 289  
290 -==== **6. How to change the Wireless function of HP0D** ====
455 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]]
291 291  
292 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL.
293 293  
294 -===== **6.1 Access the Linux console.** =====
295 295  
296 -Follow the previous step of Step 5.
297 297  
298 298  
299 -===== 6.2 Install the package of network-manager. =====
461 +1. SSH Access for Linux console
300 300  
301 -Run commands:
463 +IP address:  IP address of HP0D or hostname of HP0D (Such as dragino-63920a)
302 302  
303 -(% class="box infomessage" %)
304 -(((
305 - apt update
306 - apt install network-manager
307 -)))
465 +Port:         22
308 308  
309 -[[image:image-20220507140730-1.png]]
467 +User Name:      **root**
310 310  
469 +Password:         **Randomly generated （found on device’s label ）**
311 311  
312 -===== 6.3 Reboot the device. =====
313 313  
314 -Run command:
472 +After logging in, you will be in the Linux console and can enter commands as shown below.
315 315  
316 -(% class="box infomessage" %)
317 -(((
318 - reboot
319 -)))
474 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]]
320 320  
321 -[[image:image-20220507140814-2.png]]
322 322  
323 -===== 6.4 Check the wireless type =====
324 324  
325 -Run command:
326 326  
327 -(% class="box infomessage" %)
328 -(((
329 - iw dev
330 -)))
479 +1. Trouble Shootings
480 +11. How to get a wallet address?
331 331  
332 -[[image:image-20220507140941-3.png]]
482 +//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.//
333 333  
334 -===== 6.5 Connect the WiFi. =====
335 335  
336 -Run command:
485 +1.
486 +11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner
337 337  
338 -(% class="box infomessage" %)
339 -(((
340 - nmtui
341 -)))
488 +//User can login the HP0D, able to access other Web Pages except miner page//
342 342  
343 -[[image:image-20220507140953-4.png]]
344 344  
491 +//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.//
345 345  
346 -==== 7. Trouble Shootings ====
347 347  
348 -===== 7.1 How to get a wallet address? =====
494 +1.
495 +11. Onboarding ~-~- Some parameters in miner page show timeout
349 349  
350 -Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.
497 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]]
351 351  
499 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]]
352 352  
353 -===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner =====
501 +//HP0D is establish connection to Helium server and not finished. And you might see above.//
354 354  
355 -(((
356 -User can login the HP0D, able to access other Web Pages except miner page.
357 -)))
503 +//It might relate to the network where might up to 10mins//
358 358  
359 -(((
360 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.
361 -)))
362 362  
506 +1.
507 +11. Onboarding – Bad Gaterway
363 363  
364 -===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout =====
509 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]]
365 365  
366 -[[image:image-20220506182042-2.png||height="250" width="516"]]
511 +//This is caused by the process leads too long which just need to refresh the page.//
367 367  
368 -[[image:1651832455372-647.png||height="224" width="520"]]
369 369  
370 -HP0D is establish connection to Helium server and not finished. And you might see above.
514 +1.
515 +11. Onboarding ~-~- Why did QR Code generate is aways fail?
371 371  
372 -It might relate to the network where might up to 10mins.
517 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]]
373 373  
519 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail
374 374  
375 -===== 7.4 Onboarding – Bad Gaterway =====
376 376  
377 -[[image:1651832583790-633.png]]
522 +1.
523 +11. Onboarding ~-~- Why is the QR Code not quite the same as the manual?
378 378  
379 -This is caused by the process leads too long which just need to refresh the page.
525 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]]
380 380  
527 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
381 381  
382 -7.5 Onboarding ~-~- Why did QR Code generate is aways fail?
383 383  
384 -[[image:image-20220506182424-3.png]]
530 +1.
531 +11. Onboarding – MAC address is ‘Unknown’ after scan QR Code
385 385  
386 -(((
387 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail.
388 -)))
533 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]]
389 389  
535 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve.
390 390  
391 -===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? =====
392 392  
393 -[[image:1651832742262-209.png||height="297" width="365"]]
538 +1.
539 +11. Onboarding – MAC address is being refreshed after scan QR Code
394 394  
395 -(((
396 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code.
397 -)))
541 +//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.//
398 398  
399 399  
400 -===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code =====
544 +//If you don’t see MAC address, make sure your mobile has good internet connection.//
401 401  
402 -[[image:1651832811038-780.png||height="462" width="216"]]
546 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]]
403 403  
404 -(((
405 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve.
406 -)))
407 407  
408 408  
409 -===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code =====
410 410  
411 -(((
412 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.
413 -)))
551 +1.
552 +11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’
414 414  
415 -(((
416 -If you don’t see MAC address, make sure your mobile has good internet connection.
417 -)))
554 +//This is caused by the server connection delay, which does not affect the normal use.//
418 418  
419 -[[image:1651832880009-473.png]]
556 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]]
420 420  
421 421  
422 -===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ =====
559 +*
560 +*1. Mobile APP crash after scan the QR Code?
561 +* //Make sure you have input the correct Wallet address to generate QR Code.//
562 +* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.//
563 +* //Make sure your mobile app’s relevant permission are enabled.//
564 +* //Known: The Android 11 version may cause this kind of issue.//
423 423  
424 -This is caused by the server connection delay, which does not affect the normal use.
566 +1.
567 +11. Why the frequency/region is not the same what I purchased?
425 425  
426 -[[image:1651832959907-357.png]]
569 +//Each HP0D is inspected and configured prior to shipping.//
427 427  
571 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.//
428 428  
429 -===== 7.10 Mobile APP crash after scan the QR Code? =====
430 430  
431 -* Make sure you have input the correct Wallet address to generate QR Code.
432 -* Make sure your mobile app uses the same wallet address as the one to generate QR Code.
433 -* Make sure your mobile app’s relevant permission are enabled.
434 -* Known: The Android 11 version may cause this kind of issue.
574 +1.
575 +11. Can use the frequency to a region where is not support?
435 435  
436 -===== 7.11 Why the frequency/region is not the same what I purchased? =====
577 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link//
437 437  
438 -(((
439 -Each HP0D is inspected and configured prior to shipping.
440 -)))
579 +[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
441 441  
442 -(((
443 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.
444 -)))
445 445  
582 +1.
583 +11. Can change the frequency of the HP0D Miner?
446 446  
447 -===== 7.12 Can use the frequency to a region where is not support? =====
585 +//We do not recommend doing this, it may damage your device//
448 448  
449 -(((
450 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link:
451 -)))
452 452  
453 -(((
454 -[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]]
455 -)))
456 456  
457 457  
458 -===== 7.13 Can change the frequency of the HP0D Miner? =====
459 459  
460 -We do not recommend doing this, it may damage your device
591 +1. Supports
461 461  
593 +//If you are experiencing issues and can’t solve, you can send mail to//
462 462  
463 -==== 8. Supports ====
595 +[[//support@dragino.com//>>mailto:support@dragino.com]]
464 464  
465 -(((
466 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]].
467 -)))
597 +//With your question as detail as possible. We will reply and help you in the shortest.//
468 468  
469 -(((
470 -With your question as detail as possible. We will reply and help you in the shortest.
471 -)))
472 472  
473 473  
474 -==== 9. Order Info ====
475 475  
602 +1. Order Info
603 +
476 476  **HP0D-XXX**
477 477  
478 478  **XXX**: Frequency Band
... ... @@ -480,55 +480,29 @@
480 480  * 868: For Bands: EU868,IN865
481 481  * 915: For Bands: US915,AU915,AS923,KR920
482 482  
483 -==== 10. Manufacturer Info ====
611 +1. Manufacturer Info
484 484  
485 -(((
486 486  **Shenzhen Dragino Technology Development co. LTD**
487 -)))
488 488  
489 -(((
490 490  Room 202, Block B, BCT Incubation Bases (BaoChengTai),  No.8 CaiYunRoad
491 -)))
492 492  
493 -(((
494 494  LongCheng Street, LongGang District ; Shenzhen 518116,China
495 -)))
496 496  
497 497  
498 -==== 11. FCC Warning ====
620 +1. FCC Warning
499 499  
500 -(((
501 501  This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
502 -)))
503 503  
504 -(((
505 505  ~-~- Reorient or relocate the receiving antenna.
506 -)))
507 507  
508 -(((
509 509  ~-~- Increase the separation between the equipment and receiver.
510 -)))
511 511  
512 -(((
513 513  ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
514 -)))
515 515  
516 -(((
517 517  ~-~- Consult the dealer or an experienced radio/TV technician for help.
518 -)))
519 519  
520 -(((
521 -
522 -)))
523 523  
524 -(((
525 525  Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
526 -)))
527 527  
528 -(((
529 -
530 -)))
531 531  
532 -(((
533 533  The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
534 -)))
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