Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -11,6 +11,7 @@ 11 11 12 12 13 13 14 + 14 14 {{toc/}} 15 15 16 16 ... ... @@ -19,52 +19,175 @@ 19 19 ===== 1.1 What is HP0D ===== 20 20 21 21 ((( 22 -The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges at low data rates. 23 +((( 24 +((( 25 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, 23 23 ))) 27 +))) 24 24 25 25 ((( 30 +((( 31 + Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges 32 +))) 33 +))) 34 + 35 +((( 36 +((( 37 + at low data rates. 38 +))) 39 +))) 40 +))) 41 + 42 +((( 43 +((( 44 +((( 26 26 27 27 ))) 47 +))) 48 +))) 28 28 29 29 ((( 30 -HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol.HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining and connects max 2 x LoRaWAN servers at the same time**. 51 +((( 52 +((( 53 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in 31 31 ))) 55 +))) 32 32 33 33 ((( 58 +((( 59 + ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech 60 +))) 61 +))) 62 + 63 +((( 64 +((( 65 + packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 66 +))) 67 +))) 68 + 69 +((( 70 +((( 71 + HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining** 72 +))) 73 +))) 74 +))) 75 + 76 +((( 77 +((( 78 +((( 79 +**~ and connects max 2 x LoRaWAN servers at the same time**. 80 +))) 81 +))) 82 +))) 83 + 84 +((( 85 +((( 86 +((( 34 34 35 35 ))) 89 +))) 90 +))) 36 36 37 37 ((( 38 -**Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 93 +((( 94 +((( 95 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use 39 39 ))) 97 +))) 40 40 41 41 ((( 100 +((( 101 + for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 102 +))) 103 +))) 104 +))) 105 + 106 +((( 107 +((( 108 +((( 42 42 43 43 ))) 111 +))) 112 +))) 44 44 45 45 ((( 46 -HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also customize the frequency bands to use in their own LoRaWAN network. 115 +((( 116 +((( 117 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also 47 47 ))) 119 +))) 48 48 121 +((( 122 +((( 123 + customize the frequency bands to use in their own LoRaWAN network. 124 +))) 125 +))) 126 +))) 49 49 128 + 50 50 ===== 1.2 Specifications ===== 51 51 131 +((( 132 +((( 52 52 **~ Hardware System:** 134 +))) 135 +))) 136 + 137 +((( 138 +((( 53 53 Linux Part: 140 +))) 141 +))) 54 54 55 -* Raspberry Pi 4 143 +* ((( 144 +((( 145 +Raspberry Pi 4 146 +))) 147 +))) 56 56 149 +((( 150 +((( 57 57 **~ Interface:** 152 +))) 153 +))) 58 58 59 -* 10M/100M RJ45 Ports x 1 60 -* LoRaWAN Wireless 61 -* Power Input: 12V 2A, DC 155 +* ((( 156 +((( 157 +10M/100M RJ45 Ports x 1 158 +))) 159 +))) 160 +* ((( 161 +((( 162 +LoRaWAN Wireless 163 +))) 164 +))) 165 +* ((( 166 +((( 167 +Power Input: 12V 2A, DC 168 +))) 169 +))) 62 62 171 +((( 172 +((( 63 63 **~ Operating Condition:** 174 +))) 175 +))) 64 64 65 -* Work Temperature: -20 ~~ 65°C 66 -* Storage Temperature: -20 ~~ 65°C 67 -* Power Input: 12V 2A, DC 177 +* ((( 178 +((( 179 +Work Temperature: -20 ~~ 65°C 180 +))) 181 +))) 182 +* ((( 183 +((( 184 +Storage Temperature: -20 ~~ 65°C 185 +))) 186 +))) 187 +* ((( 188 +((( 189 +Power Input: 12V 2A, DC 190 +))) 191 +))) 68 68 69 69 ===== 1.3 Features ===== 70 70 ... ... @@ -85,21 +85,78 @@ 85 85 86 86 ===== 1.4 Label info and login name ===== 87 87 212 + 88 88 [[image:1651803959860-394.png||height="500" width="375"]] 89 89 90 -**Label information:** 91 -**Device host name:** (% class="mark" %)dragino-xxxxxx 92 -**Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 93 -**Miner animal name**: xxx-xxx-xxx 94 -**Miner address**: 112xxxxxx 95 -**Eth MAC address**: A8: 40: 41: EF: FE: CD 96 -**Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 97 -**SN**: device serial number. 98 98 216 + 217 +((( 218 +((( 219 +**~ Label information:** 220 +))) 221 +))) 222 + 223 +((( 224 +((( 225 + 226 +))) 227 +))) 228 + 229 +((( 230 +((( 231 +**~ Device host name:** (% class="mark" %)dragino-xxxxxx 232 +))) 233 +))) 234 + 235 +((( 236 +((( 237 +**~ Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 238 +))) 239 +))) 240 + 241 +((( 242 +((( 243 +**~ Miner animal name**: xxx-xxx-xxx 244 +))) 245 +))) 246 + 247 +((( 248 +((( 249 +**~ Miner address**: 112xxxxxx 250 +))) 251 +))) 252 + 253 +((( 254 +((( 255 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD 256 +))) 257 +))) 258 + 259 +((( 260 +((( 261 +**~ Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 262 +))) 263 +))) 264 + 265 +((( 266 +((( 267 +**~ SN**: device serial number. 268 +))) 269 +))) 270 + 271 + 99 99 ==== 2. Quick Start & Onboarding ==== 273 + 274 +((( 275 +((( 100 100 The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port. 277 +))) 278 +))) 101 101 102 102 (% class="wikigeneratedid" id="H-2" %) 281 +((( 282 + 283 +))) 103 103 104 104 ===== 2.1 Connect HP0D Web UI ===== 105 105 ... ... @@ -107,7 +107,7 @@ 107 107 108 108 ((( 109 109 ((( 110 -At the first boot of HP0D, it will auto generate a Wi-Fi network 291 + At the first boot of HP0D, it will auto generate a Wi-Fi network 111 111 112 112 [[image:1651804327535-321.png||height="325" width="199"]] 113 113 ))) ... ... @@ -123,7 +123,7 @@ 123 123 ((( 124 124 (% class="box infomessage" %) 125 125 ((( 126 - called : **//HPD-dragino-xxxxxx//** 307 + called : **//HPD-dragino-xxxxxx//** 127 127 ))) 128 128 ))) 129 129 ))) ... ... @@ -132,7 +132,7 @@ 132 132 ((( 133 133 (% class="box infomessage" %) 134 134 ((( 135 - with password: **//dragino+dragino//** 316 + with password: **//dragino+dragino//** 136 136 ))) 137 137 ))) 138 138 ))) ... ... @@ -139,21 +139,45 @@ 139 139 140 140 ((( 141 141 ((( 142 - Youcan use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1323 + 143 143 ))) 144 144 ))) 145 145 327 +((( 328 +((( 329 + 330 +))) 331 +))) 332 + 333 +((( 334 +((( 335 + You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 336 +))) 337 +))) 338 + 146 146 [[image:1651804397792-591.png||height="402" width="763"]] 147 147 148 148 342 + 149 149 ====== 2.1.2 Connect via HP0D hostname ====== 150 150 151 151 ((( 152 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname. 346 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your 347 +))) 153 153 154 -Like: __**//http:~/~/dragino-4ba54a//**__ 349 +((( 350 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D 155 155 ))) 156 156 353 +((( 354 + Web-UI via HP0D’s hostname. 355 +))) 356 + 357 + 358 + Like: __**//http:~/~/dragino-4ba54a//**__ 359 + 360 + 361 +(% style="text-align:center" %) 157 157 [[image:1651804629009-699.png]] 158 158 159 159 ... ... @@ -161,27 +161,40 @@ 161 161 162 162 ((( 163 163 ((( 164 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.369 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the 165 165 ))) 166 166 ))) 167 167 168 168 ((( 169 -If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D. 374 +((( 375 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 170 170 ))) 377 +))) 171 171 379 +((( 380 + 381 +))) 382 + 383 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI 384 + 385 + or SSH access of HP0D. 386 + 387 +(% style="text-align:center" %) 172 172 [[image:1651804782523-623.png]] 173 173 174 174 391 + 175 175 ===== 2.2 Generate QR Code ===== 176 176 177 177 ((( 178 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 395 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 179 179 ))) 180 180 181 181 ((( 182 -Note: After onboarding, this wallet will become owner of this hotspot. 399 + Note: After onboarding, this wallet will become owner of this hotspot. 183 183 ))) 184 184 402 +(% style="text-align:center" %) 185 185 [[image:image-20220506140312-1.png||height="435" width="438"]] 186 186 187 187 ... ... @@ -188,54 +188,58 @@ 188 188 ===== 2.3 Onboarding Hotspot ===== 189 189 190 190 ((( 191 -~1. Download the Helium Hotspot APP from the Apple or Google Play store. 409 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store. 192 192 ))) 193 193 194 194 ((( 195 -Note: the APP version need to be greater than 3.11. 413 + Note: the APP version need to be greater than 3.11. 414 +))) 196 196 416 +((( 197 197 198 198 ))) 199 199 200 200 ((( 201 -2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’421 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose 202 202 ))) 203 203 204 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 424 +((( 425 + the ‘DRAGINO Miner HP0D’ 426 +))) 205 205 428 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 206 206 207 -3. Scan the QR Code you generated in the previous step. 430 + 3. Scan the QR Code you generated in the previous step. 208 208 432 +(% style="text-align:center" %) 209 209 [[image:1651828211026-220.png||height="405" width="191"]] 210 210 435 + 4. Onboarding your device 211 211 212 -((( 213 -4. Onboarding your device 214 -))) 437 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of 215 215 216 -((( 217 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 218 -))) 439 + mobile to onboarding server might have issue. 219 219 220 -[[image:image-20220506141159-2.png||height="42 2" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]441 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]] 221 221 222 - [[image:1651828250802-391.png||height="4 21" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)443 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]] 223 223 224 224 225 225 5. Check onboarding status 226 226 227 -You can check from mobile: 448 + You can check from mobile: 228 228 229 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] (% style="display:none" %)450 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] 230 230 231 -You can also see the hotspot status in below link: 452 + You can also see the hotspot status in below link: 232 232 233 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 454 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 234 234 235 -Example: 456 + Example: 236 236 237 -Green Synced means hotspot works normal. 458 + Green Synced means hotspot works normal. 238 238 460 +(% style="text-align:center" %) 239 239 [[image:1651828427715-679.png||height="374" width="635"]] 240 240 241 241 ... ... @@ -242,9 +242,18 @@ 242 242 ===== 2.4 Set the Port Forwarding ===== 243 243 244 244 ((( 245 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.467 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times 246 246 ))) 247 247 470 +((( 471 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues 472 +))) 473 + 474 +((( 475 + you may have. 476 +))) 477 + 478 +(% style="text-align:center" %) 248 248 [[image:1651828514449-658.png]] 249 249 250 250 ((( ... ... @@ -252,15 +252,15 @@ 252 252 ))) 253 253 254 254 ((( 255 -Note: Please refer to more detailed Settings 486 + Note: Please refer to more detailed Settings 256 256 ))) 257 257 258 258 ((( 259 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 490 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 260 260 ))) 261 261 262 262 ((( 263 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 494 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 264 264 ))) 265 265 266 266 ... ... @@ -268,29 +268,35 @@ 268 268 269 269 ===== 3.1 LoRa frequency configuration ===== 270 270 502 +(% style="text-align:center" %) 271 271 [[image:1651828687205-178.png||height="323" width="657"]] 272 272 273 273 506 + 274 274 ===== 3.2 Check the LoRaWAN serveraddress ===== 275 275 509 + 510 +(% style="text-align:center" %) 276 276 [[image:1651828703680-156.png||height="349" width="672"]] 277 277 278 278 279 279 ===== 3.3 Check Miner configuration ===== 280 280 516 +(% style="text-align:center" %) 281 281 [[image:image-20220506181408-1.png||height="451" width="513"]] 282 282 283 -((( 284 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.** 285 -))) 519 +**~ Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid** 286 286 521 +**~ button of Update, and then wait 10mins to check here,** 287 287 523 + 288 288 ==== 4. Installation of Antenna ==== 289 289 290 290 ((( 291 -HP0D use Fiber Glass Antenna. 527 + HP0D use Fiber Glass Antenna. 292 292 ))) 293 293 530 +(% style="text-align:center" %) 294 294 [[image:1651832158606-882.png]] 295 295 296 296 ((( ... ... @@ -298,10 +298,19 @@ 298 298 ))) 299 299 300 300 ((( 301 - Userneed to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below:538 + 302 302 ))) 303 303 304 304 ((( 542 + User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector 543 +))) 544 + 545 +((( 546 + to antenna and install as below: 547 +))) 548 + 549 +((( 550 +(% style="text-align:center" %) 305 305 [[image:1651832205608-998.png||height="349" width="198"]] 306 306 ))) 307 307 ... ... @@ -308,82 +308,52 @@ 308 308 ==== 5. SSH Access for Linux console ==== 309 309 310 310 ((( 311 -IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 557 + IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 312 312 ))) 313 313 314 314 ((( 315 -Port: 22 561 + Port: 22 316 316 ))) 317 317 318 318 ((( 319 -User Name: **root** 565 + User Name: **root** 320 320 ))) 321 321 322 322 ((( 323 -Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 569 + Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 324 324 ))) 325 325 326 326 ((( 327 - Afterlogging in, you will be in the Linux console and can enter commands as shown below.573 + 328 328 ))) 329 329 330 -[[image:1651832284160-991.png]] 331 - 332 - 333 -==== **6. How to change the Wireless function of HP0D** ==== 334 - 335 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL. 336 - 337 -===== **6.1 Access the Linux console.** ===== 338 - 339 -Follow the previous step of Step 5. 340 - 341 - 342 -===== 6.2 Install the package of network-manager. ===== 343 - 344 -Run commands: 345 - 346 -(% class="box infomessage" %) 347 347 ((( 348 - apt update 349 - apt install network-manager 577 + After logging in, you will be in the Linux console and can enter commands as shown below. 350 350 ))) 351 351 352 -[[image:image-20220507140730-1.png]] 580 +(% style="text-align:center" %) 581 +[[image:1651832284160-991.png]] 353 353 354 354 355 -==== =6.3Rebootthedevice.=====584 +==== 6. How to change the Wireless function of HP0D ==== 356 356 357 - Run command:586 + The wireless function is configured as AP by default and the web page does not support configuration, 358 358 359 -(% class="box infomessage" %) 360 -((( 361 - reboot 362 -))) 588 + if you want to configure it as client connection mode, you need to configure it manually in Linux CIL. 363 363 364 - [[image:image-20220507140814-2.png]]590 +6.1 Access the Linux console. 365 365 366 -===== 6.4 Check the wireless type ===== 367 367 368 - Run command:593 +6.2 Install the package of network-manager. 369 369 370 -(% class="box infomessage" %) 371 -((( 372 - iw dev 373 -))) 374 374 375 - [[image:image-20220507140941-3.png]]596 +6.3 Reboot the device. 376 376 377 -===== 6.5 Connect the WiFi. ===== 378 378 379 - Runcommand:599 +6.4 Check the wireless type 380 380 381 -(% class="box infomessage" %) 382 -((( 383 - nmtui 384 -))) 385 385 386 - [[image:image-20220507140953-4.png]]602 +6.5 Connect the WiFi. 387 387 388 388 389 389 ==== 7. Trouble Shootings ==== ... ... @@ -390,85 +390,97 @@ 390 390 391 391 ===== 7.1 How to get a wallet address? ===== 392 392 393 -Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 609 +// // Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet. 394 394 395 395 396 396 ===== 7.2 Onboarding ~-~- Unable to access Web-UI ~-~-> Miner ===== 397 397 398 398 ((( 399 -User can login the HP0D, able to access other Web Pages except miner page .615 + User can login the HP0D, able to access other Web Pages except miner page 400 400 ))) 401 401 402 402 ((( 403 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 619 + If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 404 404 ))) 405 405 406 406 407 407 ===== 7.3 Onboarding ~-~- Some parameters in miner page show timeout ===== 408 408 625 +(% style="text-align:center" %) 409 409 [[image:image-20220506182042-2.png||height="250" width="516"]] 410 410 628 +(% style="text-align:center" %) 411 411 [[image:1651832455372-647.png||height="224" width="520"]] 412 412 413 -HP0D is establish connection to Helium server and not finished. And you might see above. 414 414 415 - Itmightrelateto thenetworkwheremightupto10mins.632 + HP0D is establish connection to Helium server and not finished. And you might see above. 416 416 634 + It might relate to the network where might up to 10mins 417 417 636 + 418 418 ===== 7.4 Onboarding – Bad Gaterway ===== 419 419 639 +(% style="text-align:center" %) 420 420 [[image:1651832583790-633.png]] 421 421 422 -This is caused by the process leads too long which just need to refresh the page. 642 + This is caused by the process leads too long which just need to refresh the page. 423 423 424 424 425 425 7.5 Onboarding ~-~- Why did QR Code generate is aways fail? 426 426 647 +(% style="text-align:center" %) 427 427 [[image:image-20220506182424-3.png]] 428 428 429 -((( 430 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail. 431 -))) 650 + This may be related to the current block height, if the device is synchronizing to the latest height or if the 432 432 652 + device block height is much lower than the current height as the above picture like '1 1', the QR code 433 433 654 + generation may fail. 655 + 656 + 434 434 ===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ===== 435 435 659 +(% style="text-align:center" %) 436 436 [[image:1651832742262-209.png||height="297" width="365"]] 437 437 438 -((( 439 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 440 -))) 662 + Please ensure that you enter the correct wallet address and that your network is up and running, the user can 441 441 664 + click the button of ‘Clean’ to re-generate the QR Code. 442 442 666 + 443 443 ===== 7.7 Onboarding – MAC address is ‘Unknown’ after scan QR Code ===== 444 444 669 +(% style="text-align:center" %) 445 445 [[image:1651832811038-780.png||height="462" width="216"]] 446 446 447 -((( 448 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve. 449 -))) 672 + If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, 450 450 674 + please contact us to help you solve. 451 451 676 + 452 452 ===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 453 453 454 -((( 455 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot. 456 -))) 679 +// // After scan QR Code, Mobile APP will connect Helium onboarding server and provide the 457 457 458 -((( 459 -If you don’t see MAC address, make sure your mobile has good internet connection. 460 -))) 681 + public key/ wallet address to onboarding server. Server will return the match MAC address 461 461 683 + for this hotspot. 684 + 685 + 686 + If you don’t see MAC address, make sure your mobile has good internet connection. 687 + 688 +(% style="text-align:center" %) 462 462 [[image:1651832880009-473.png]] 463 463 464 464 465 465 ===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ===== 466 466 467 -This is caused by the server connection delay, which does not affect the normal use. 694 + This is caused by the server connection delay, which does not affect the normal use. 468 468 696 + 697 +(% style="text-align:center" %) 469 469 [[image:1651832959907-357.png]] 470 470 471 - 472 472 ===== 7.10 Mobile APP crash after scan the QR Code? ===== 473 473 474 474 * Make sure you have input the correct Wallet address to generate QR Code. ... ... @@ -476,46 +476,44 @@ 476 476 * Make sure your mobile app’s relevant permission are enabled. 477 477 * Known: The Android 11 version may cause this kind of issue. 478 478 479 -===== 7.11 Why the frequency/region is not the same what I purchased? ===== 707 +1. 708 +11. Why the frequency/region is not the same what I purchased? 480 480 481 -((( 482 -Each HP0D is inspected and configured prior to shipping. 483 -))) 710 +//Each HP0D is inspected and configured prior to shipping.// 484 484 485 -((( 486 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 487 -))) 712 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.// 488 488 489 489 490 -===== 7.12 Can use the frequency to a region where is not support? ===== 715 +1. 716 +11. Can use the frequency to a region where is not support? 491 491 492 -((( 493 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link: 494 -))) 718 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// 495 495 496 -((( 497 497 [[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 498 -))) 499 499 500 500 501 -===== 7.13 Can change the frequency of the HP0D Miner? ===== 723 +1. 724 +11. Can change the frequency of the HP0D Miner? 502 502 503 -We do not recommend doing this, it may damage your device 726 +//We do not recommend doing this, it may damage your device// 504 504 505 505 506 -==== 8. Supports ==== 507 507 508 -((( 509 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]]. 510 -))) 511 511 512 -((( 513 -With your question as detail as possible. We will reply and help you in the shortest. 514 -))) 515 515 732 +1. Supports 516 516 517 - ====9.OrderInfo====734 +//If you are experiencing issues and can’t solve, you can send mail to// 518 518 736 +[[//support@dragino.com//>>mailto:support@dragino.com]] 737 + 738 +//With your question as detail as possible. We will reply and help you in the shortest.// 739 + 740 + 741 + 742 + 743 +1. Order Info 744 + 519 519 **HP0D-XXX** 520 520 521 521 **XXX**: Frequency Band ... ... @@ -523,55 +523,29 @@ 523 523 * 868: For Bands: EU868,IN865 524 524 * 915: For Bands: US915,AU915,AS923,KR920 525 525 526 - ====10. Manufacturer Info====752 +1. Manufacturer Info 527 527 528 -((( 529 529 **Shenzhen Dragino Technology Development co. LTD** 530 -))) 531 531 532 -((( 533 533 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 534 -))) 535 535 536 -((( 537 537 LongCheng Street, LongGang District ; Shenzhen 518116,China 538 -))) 539 539 540 540 541 - ====11. FCC Warning====761 +1. FCC Warning 542 542 543 -((( 544 544 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 545 -))) 546 546 547 -((( 548 548 ~-~- Reorient or relocate the receiving antenna. 549 -))) 550 550 551 -((( 552 552 ~-~- Increase the separation between the equipment and receiver. 553 -))) 554 554 555 -((( 556 556 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 557 -))) 558 558 559 -((( 560 560 ~-~- Consult the dealer or an experienced radio/TV technician for help. 561 -))) 562 562 563 -((( 564 - 565 -))) 566 566 567 -((( 568 568 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 569 -))) 570 570 571 -((( 572 - 573 -))) 574 574 575 -((( 576 576 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 577 -)))
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