Changes for page HP0D -- Full Hotspot for Helium User Manual
Last modified by Xiaoling on 2024/10/21 15:44
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... ... @@ -11,6 +11,7 @@ 11 11 12 12 13 13 14 + 14 14 {{toc/}} 15 15 16 16 ... ... @@ -20,108 +20,122 @@ 20 20 21 21 ((( 22 22 ((( 24 + The HP0D is an outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi, 25 +))) 26 + 23 23 ((( 24 - TheHP0Disan outdoor LoRaWAN Gateway. It lets you bridge LoRa wireless network to an IP network via WiFi,Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long rangesat low data rates.28 + Ethernet, optional 3G or 4G. The LoRa wireless allows users to send data and reach extremely long ranges 25 25 ))) 30 + 31 +((( 32 + at low data rates. 26 26 ))) 27 27 ))) 28 28 29 29 ((( 30 30 ((( 38 + 39 +))) 40 +))) 41 + 31 31 ((( 32 -HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 43 +((( 44 + HP0D has passed Helium Full Hotspot Approval. It supports the **miner feature from Helium** and has a built-in 33 33 ))) 46 + 47 +((( 48 + ATECC608 encryption chip. It can be used as a Helium Full Hotspot for the project. It also supports Semtech 34 34 ))) 50 + 51 +((( 52 + packet forwarder and LoRaWAN Station connection, it is fully compatible with LoRaWAN protocol. 35 35 ))) 36 36 37 37 ((( 56 + HP0D supports two LoRaWAN servers at the same time, **users can use HP0D for helium mining** 57 +))) 58 +))) 59 + 38 38 ((( 39 39 ((( 40 - HP0D supports two LoRaWAN servers at the same time,**userscanuseHP0D for helium miningand connects max 2 x LoRaWAN servers at the same time**.62 +**~ and connects max 2 x LoRaWAN servers at the same time**. 41 41 ))) 42 42 ))) 65 + 66 +((( 67 +((( 68 + 43 43 ))) 70 +))) 44 44 45 45 ((( 46 46 ((( 74 +**~ Dragino already paid HP0D $40 onboarding cost and $10 location cost for each HP0D**. It is ready to use 75 +))) 76 + 47 47 ((( 48 - **DraginoalreadypaidHP0D $40 onboarding cost and $10 location costforeachHP0D**. It is ready to use for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives.78 + for Helium, user only needs to input HNT wallet address and use QR Code to onboarding HP0D when it arrives. 49 49 ))) 50 50 ))) 81 + 82 +((( 83 +((( 84 + 51 51 ))) 86 +))) 52 52 53 53 ((( 54 54 ((( 90 + HP0D has pre-configured standard LoRaWAN frequency bands to use for different countries. Users can also 91 +))) 92 + 55 55 ((( 56 - HP0Dhaspre-configuredstandard LoRaWAN frequency bands touse for differentcountries. Users can also customize the frequency bands to use in their own LoRaWAN network.94 + customize the frequency bands to use in their own LoRaWAN network. 57 57 ))) 58 58 ))) 59 -))) 60 60 61 61 62 62 ===== 1.2 Specifications ===== 63 63 64 64 ((( 65 -((( 66 66 **~ Hardware System:** 67 67 ))) 68 -))) 69 69 70 70 ((( 71 -((( 72 72 Linux Part: 73 73 ))) 74 -))) 75 75 76 76 * ((( 77 -((( 78 78 Raspberry Pi 4 79 79 ))) 80 -))) 81 81 82 82 ((( 83 -((( 84 84 **~ Interface:** 85 85 ))) 86 -))) 87 87 88 88 * ((( 89 -((( 90 90 10M/100M RJ45 Ports x 1 91 91 ))) 92 -))) 93 93 * ((( 94 -((( 95 95 LoRaWAN Wireless 96 96 ))) 97 -))) 98 98 * ((( 99 -((( 100 100 Power Input: 12V 2A, DC 101 101 ))) 102 -))) 103 103 104 104 ((( 105 -((( 106 106 **~ Operating Condition:** 107 107 ))) 108 -))) 109 109 110 110 * ((( 111 -((( 112 112 Work Temperature: -20 ~~ 65°C 113 113 ))) 114 -))) 115 115 * ((( 116 -((( 117 117 Storage Temperature: -20 ~~ 65°C 118 118 ))) 119 -))) 120 120 * ((( 121 -((( 122 122 Power Input: 12V 2A, DC 123 123 ))) 124 -))) 125 125 126 126 ===== 1.3 Features ===== 127 127 ... ... @@ -143,55 +143,46 @@ 143 143 ===== 1.4 Label info and login name ===== 144 144 145 145 146 -[[image:1651803959860-394.png||height="500" width="375"]] 161 +(% style="text-align:center" %) 162 +[[image:1651803959860-394.png||height="653" width="490"]] 147 147 164 + 165 + 148 148 ((( 167 +**~ Label information:** 168 +))) 169 + 149 149 ((( 150 - **Labelinformation:**171 + 151 151 ))) 152 -))) 153 153 154 154 ((( 155 -((( 156 -**Device host name:** (% class="mark" %)dragino-xxxxxx 175 +**~ Device host name:** (% class="mark" %)dragino-xxxxxx 157 157 ))) 158 -))) 159 159 160 160 ((( 161 -((( 162 -**Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 179 +**~ Band**: US915/AU915/AS923_1-AS923_4/KR920/EU868/IN865/RU864 163 163 ))) 164 -))) 165 165 166 166 ((( 167 -((( 168 -**Miner animal name**: xxx-xxx-xxx 183 +**~ Miner animal name**: xxx-xxx-xxx 169 169 ))) 170 -))) 171 171 172 172 ((( 173 -((( 174 -**Miner address**: 112xxxxxx 187 +**~ Miner address**: 112xxxxxx 175 175 ))) 176 -))) 177 177 178 178 ((( 179 -((( 180 -**Eth MAC address**: A8: 40: 41: EF: FE: CD 191 +**~ Eth MAC address**: A8: 40: 41: EF: FE: CD 181 181 ))) 182 -))) 183 183 184 184 ((( 185 -((( 186 -**Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 195 +**~ Login**: root/d59f2d5b ((% class="mark" %)the root is the Login account for the Web-UI and SSH.(%%)) 187 187 ))) 188 -))) 189 189 190 190 ((( 191 -((( 192 -**SN**: device serial number. 199 +**~ SN**: device serial number. 193 193 ))) 194 -))) 195 195 196 196 197 197 ==== 2. Quick Start & Onboarding ==== ... ... @@ -198,9 +198,13 @@ 198 198 199 199 ((( 200 200 ((( 201 -The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after connecting to its Wi-Fi network, or via its WAN Ethernet port.207 + The HP0D is configured as a Wi-Fi Access Point by factory default. You can access and configure the HPD after 202 202 ))) 209 + 210 +((( 211 + connecting to its Wi-Fi network, or via its WAN Ethernet port. 203 203 ))) 213 +))) 204 204 205 205 (% class="wikigeneratedid" id="H-2" %) 206 206 ((( ... ... @@ -212,54 +212,64 @@ 212 212 ====== 2.1.1 via HP0D’s Access Point. ====== 213 213 214 214 ((( 225 + At the first boot of HP0D, it will auto generate a Wi-Fi network[[image:1651804327535-321.png||height="325" style="float:right" width="199"]] 226 +))) 227 + 215 215 ((( 216 -At the first boot of HP0D, it will auto generate a Wi-Fi network 229 + 230 +))) 217 217 218 -[[image:1651804327535-321.png||height="325" width="199"]] 232 +((( 233 + called : **//HPD-dragino-xxxxxx//** 219 219 ))) 235 + 236 +((( 237 + with password: **//dragino+dragino//** 220 220 ))) 221 221 222 222 ((( 241 + 242 +))) 243 + 223 223 ((( 224 224 225 225 ))) 226 -))) 227 227 228 228 ((( 229 -((( 230 -(% class="box infomessage" %) 231 -((( 232 - called : **//HPD-dragino-xxxxxx//** 249 + You can use a PC to connect to this Wi-Fi network. The PC will 233 233 ))) 234 -))) 235 -))) 236 236 237 237 ((( 238 -((( 239 -(% class="box infomessage" %) 240 -((( 241 - with password: **//dragino+dragino//** 253 + get an IP address 10.130.1.xxx and the HP0D has the default 242 242 ))) 243 -))) 244 -))) 245 245 246 246 ((( 247 -((( 248 -You can use a PC to connect to this Wi-Fi network. The PC will get an IP address 10.130.1.xxx and the HP0D has the default IP 10.130.1.1 257 + IP 10.130.1.1 249 249 ))) 250 -))) 251 251 252 -[[image:1651804397792-591.png||height="402" width="763"]] 253 253 254 254 262 + 263 + 264 + 265 +(% style="text-align:center" %) 266 +[[image:1651804397792-591.png]] 267 + 268 + 269 + 255 255 ====== 2.1.2 Connect via HP0D hostname ====== 256 256 257 -((( 258 -Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D Web-UI via HP0D’s hostname. 272 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address. If your 259 259 260 -Like: __**//http:~/~/dragino-4ba54a//**__ 261 -))) 274 + PC(Windows/Mac/Ubuntu) connect the same network with the HP0D, you can access the HP0D 262 262 276 + Web-UI via HP0D’s hostname. 277 + 278 + 279 + Like: __**//http:~/~/dragino-4ba54a//**__ 280 + 281 + 282 +(% style="text-align:center" %) 263 263 [[image:1651804629009-699.png]] 264 264 265 265 ... ... @@ -266,82 +266,93 @@ 266 266 ====== 2.1.3 Connect via Ethernet Port ====== 267 267 268 268 ((( 289 + Connect the HP0D Ethernet port to your router and HP0D will obtain an IP address from your router. In the 290 +))) 291 + 269 269 ((( 270 - ConnecttheHP0DEthernet port to your routerand HP0D will obtain an IP address from your router. In the router’s management portal, you should be able to find what IP address the router has assigned to the HP0D.293 + router’s management portal, you should be able to find what IP address the router has assigned to the HP0D. 271 271 ))) 272 -))) 273 273 274 274 ((( 275 - Ifyou get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D.297 + 276 276 ))) 277 277 300 + If you get the IP address form route, like~:// (% class="mark" %)**10.130.2.42**(%%),// you can use this IP address to connect the WEB UI or SSH access of HP0D. 301 + 302 +(% style="text-align:center" %) 278 278 [[image:1651804782523-623.png]] 279 279 280 280 306 + 281 281 ===== 2.2 Generate QR Code ===== 282 282 283 283 ((( 284 -Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 310 + Go to **Miner** ~-~-> **QR Generate**, input your Helium Wallet Address, and click Generate. 285 285 ))) 286 286 287 287 ((( 288 -Note: After onboarding, this wallet will become owner of this hotspot. 314 + Note: After onboarding, this wallet will become owner of this hotspot. 289 289 ))) 290 290 291 -[[image:image-20220506140312-1.png||height="435" width="438"]] 317 +(% style="text-align:center" %) 318 +[[image:image-20220506140312-1.png]] 292 292 293 293 294 294 ===== 2.3 Onboarding Hotspot ===== 295 295 296 296 ((( 297 -~1. Download the Helium Hotspot APP from the Apple or Google Play store. 324 + ~1. Download the Helium Hotspot APP from the Apple or Google Play store. 298 298 ))) 299 299 300 300 ((( 301 -Note: the APP version need to be greater than 3.11. 328 + Note: the APP version need to be greater than 3.11. 329 +))) 302 302 331 +((( 303 303 304 304 ))) 305 305 306 306 ((( 307 -2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose the ‘DRAGINO Miner HP0D’336 + 2. To add a hotspot, select “Hotspot”. On this tab, click the ‘+ Add Hotspot’ in the mid where choose 308 308 ))) 309 309 310 - [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 339 +((( 340 + the ‘DRAGINO Miner HP0D’ 341 +))) 311 311 343 + [[image:1651817186037-899.png||height="429" width="206"]] [[image:1651817194458-938.png||height="434" width="203"]] 312 312 313 -3. Scan the QR Code you generated in the previous step. 345 + 3. Scan the QR Code you generated in the previous step. 314 314 347 +(% style="text-align:center" %) 315 315 [[image:1651828211026-220.png||height="405" width="191"]] 316 316 350 + 4. Onboarding your device 317 317 318 -((( 319 -4. Onboarding your device 320 -))) 352 + Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of 321 321 322 -((( 323 -Mobile APP will get info from onboarding server. If MAC address doesn’t appear, it means the network connection of mobile to onboarding server might have issue. 324 -))) 354 + mobile to onboarding server might have issue. 325 325 326 -[[image:image-20220506141159-2.png||height="42 2" width="202"]] [[image:1651817529289-461.png||height="423" width="199"]]356 + [[image:image-20220506141159-2.png||height="426" width="204"]] [[image:1651817529289-461.png||height="423" width="199"]] 327 327 328 - [[image:1651828250802-391.png||height="4 21" width="197"]] [[image:1651828262668-768.png||height="416" width="196"]](% style="display:none" %)358 + [[image:1651828250802-391.png||height="437" width="205"]] [[image:1651828262668-768.png||height="433" width="204"]] 329 329 330 330 331 331 5. Check onboarding status 332 332 333 -You can check from mobile: 363 + You can check from mobile: 334 334 335 - [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] (% style="display:none" %)365 + [[image:1651828391664-884.png||height="413" width="197"]] [[image:1651828401011-970.png||height="412" width="193"]] 336 336 337 -You can also see the hotspot status in below link: 367 + You can also see the hotspot status in below link: 338 338 339 -https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 369 + https:~/~/explorer.helium.com/hotspots/**//<(% class="mark" %)YOUR_HOTSPORT_KEY(%%)>//** 340 340 341 -Example: 371 + Example: 342 342 343 -Green Synced means hotspot works normal. 373 + Green Synced means hotspot works normal. 344 344 375 +(% style="text-align:center" %) 345 345 [[image:1651828427715-679.png||height="374" width="635"]] 346 346 347 347 ... ... @@ -348,9 +348,18 @@ 348 348 ===== 2.4 Set the Port Forwarding ===== 349 349 350 350 ((( 351 -Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues you may have.382 + Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times 352 352 ))) 353 353 385 +((( 386 + it may be because of a router configuration or the internet is offline. This article aims to help resolve any issues 387 +))) 388 + 389 +((( 390 + you may have. 391 +))) 392 + 393 +(% style="text-align:center" %) 354 354 [[image:1651828514449-658.png]] 355 355 356 356 ((( ... ... @@ -358,15 +358,15 @@ 358 358 ))) 359 359 360 360 ((( 361 -Note: Please refer to more detailed Settings 401 + Note: Please refer to more detailed Settings 362 362 ))) 363 363 364 364 ((( 365 -[[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 405 + [[https:~~/~~/docs.helium.com/troubleshooting/network-troubleshooting/>>url:https://docs.helium.com/troubleshooting/network-troubleshooting/]] 366 366 ))) 367 367 368 368 ((( 369 -[[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 409 + [[https:~~/~~/www.youtube.com/watch?v=GKusVC7ovrE>>url:https://www.youtube.com/watch?v=GKusVC7ovrE]] 370 370 ))) 371 371 372 372 ... ... @@ -374,254 +374,192 @@ 374 374 375 375 ===== 3.1 LoRa frequency configuration ===== 376 376 417 +(% style="text-align:center" %) 377 377 [[image:1651828687205-178.png||height="323" width="657"]] 378 378 379 379 421 + 380 380 ===== 3.2 Check the LoRaWAN serveraddress ===== 381 381 424 + 425 +(% style="text-align:center" %) 382 382 [[image:1651828703680-156.png||height="349" width="672"]] 383 383 384 384 385 -===== 3.3 Check Miner configuration ===== 386 386 387 -[[image:image-20220506181408-1.png||height="451" width="513"]] 388 388 389 -((( 390 -**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here.** 391 -))) 392 392 393 393 394 -==== 4. Installation of Antenna ==== 395 395 396 -((( 397 -HP0D use Fiber Glass Antenna. 398 -))) 399 399 400 -[[image:1651832158606-882.png]] 435 +1. 436 +11. Check Miner configuration 401 401 402 -((( 403 - 404 -))) 438 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image021.png]] 405 405 406 -((( 407 -User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below: 408 -))) 440 +**Note: Check the Region and Height, the default height is greater than 1, if it is 1 please Click the mid button of Update, and then wait 10mins to check here,** 409 409 410 -((( 411 -[[image:1651832205608-998.png||height="349" width="198"]] 412 -))) 413 413 414 -==== 5. SSH Access for Linux console ==== 415 415 416 -((( 417 -IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 418 -))) 419 419 420 -((( 421 -Port: 22 422 -))) 423 423 424 -((( 425 -User Name: **root** 426 -))) 446 +1. Installation of Antenna 427 427 428 -((( 429 -Password: **Randomly generated ((% class="mark" %)found on device’s label(%%) )** 430 -))) 448 +HP0D use Fiber Glass Antenna. 431 431 432 -((( 433 -After logging in, you will be in the Linux console and can enter commands as shown below. 434 -))) 450 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image022.png]] 435 435 436 - [[image:1651832284160-991.png]]452 +User need to connect antenna cable’s SMA connector to the HP03 and connect N-Type connector to antenna and install as below: 437 437 438 438 439 - ==== **6. How to changethe Wirelessfunctionof HP0D** ====455 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image023.png]] 440 440 441 -The wireless function is configured as AP by default and the web page does not support configuration, if you want to configure it as client connection mode, you need to configure it manually in Linux CIL. 442 442 443 -===== **6.1 Access the Linux console.** ===== 444 444 445 -Follow the previous step of Step 5. 446 446 447 447 448 - ===== 6.2Installthe packageof network-manager. =====461 +1. SSH Access for Linux console 449 449 450 - Runcommands:463 +IP address: IP address of HP0D or hostname of HP0D (Such as dragino-63920a) 451 451 452 -(% class="box infomessage" %) 453 -((( 454 - apt update 455 - apt install network-manager 456 -))) 465 +Port: 22 457 457 458 - [[image:image-20220507140730-1.png]]467 +User Name: **root** 459 459 469 +Password: **Randomly generated (found on device’s label )** 460 460 461 -===== 6.3 Reboot the device. ===== 462 462 463 - Run command:472 +After logging in, you will be in the Linux console and can enter commands as shown below. 464 464 465 -(% class="box infomessage" %) 466 -((( 467 - reboot 468 -))) 474 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image024.png]] 469 469 470 -[[image:image-20220507140814-2.png]] 471 471 472 -===== 6.4 Check the wireless type ===== 473 473 474 -Run command: 475 475 476 -(% class="box infomessage" %) 477 -((( 478 - iw dev 479 -))) 479 +1. Trouble Shootings 480 +11. How to get a wallet address? 480 480 481 - [[image:image-20220507140941-3.png]]482 +//Download the helium Hotspots APP on the Apple or Google Play store to generate own wallet.// 482 482 483 -===== 6.5 Connect the WiFi. ===== 484 484 485 -Run command: 485 +1. 486 +11. Onboarding ~-~- Unable to access Web-UI ~-~-> Miner 486 486 487 -(% class="box infomessage" %) 488 -((( 489 - nmtui 490 -))) 488 +//User can login the HP0D, able to access other Web Pages except miner page// 491 491 492 -[[image:image-20220507140953-4.png]] 493 493 491 +//If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server.// 494 494 495 -==== 7. Trouble Shootings ==== 496 496 497 -===== 7.1 How to get a wallet address? ===== 494 +1. 495 +11. Onboarding ~-~- Some parameters in miner page show timeout 498 498 499 - Download thehelium HotspotsPP on the Apple or Google Play store to generatewn wallet.497 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image025.png]] 500 500 499 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image026.png]] 501 501 502 - =====7.2 Onboarding~-~- Unable toaccessWeb-UI~-~->Miner=====501 +//HP0D is establish connection to Helium server and not finished. And you might see above.// 503 503 504 -((( 505 -User can login the HP0D, able to access other Web Pages except miner page. 506 -))) 503 +//It might relate to the network where might up to 10mins// 507 507 508 -((( 509 -If you first boot the device where you need to wait for 10 mins for initialization connection to Helium server. 510 -))) 511 511 506 +1. 507 +11. Onboarding – Bad Gaterway 512 512 513 - ===== 7.3 Onboarding ~-~- Some parametersin minergehowtimeout =====509 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image027.png]] 514 514 515 - [[image:image-20220506182042-2.png||height="250"width="516"]]511 +//This is caused by the process leads too long which just need to refresh the page.// 516 516 517 -[[image:1651832455372-647.png||height="224" width="520"]] 518 518 519 -HP0D is establish connection to Helium server and not finished. And you might see above. 514 +1. 515 +11. Onboarding ~-~- Why did QR Code generate is aways fail? 520 520 521 - It might relateto thenetwork wheremightupto10mins.517 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image028.png]] 522 522 519 +This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail 523 523 524 -===== 7.4 Onboarding – Bad Gaterway ===== 525 525 526 -[[image:1651832583790-633.png]] 522 +1. 523 +11. Onboarding ~-~- Why is the QR Code not quite the same as the manual? 527 527 528 - This is caused by theprocess leadso long which just need to refreshhepage.525 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image029.png]] 529 529 527 +Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 530 530 531 -7.5 Onboarding ~-~- Why did QR Code generate is aways fail? 532 532 533 -[[image:image-20220506182424-3.png]] 530 +1. 531 +11. Onboarding – MAC address is ‘Unknown’ after scan QR Code 534 534 535 -((( 536 -This may be related to the current block height, if the device is synchronizing to the latest height or if the device block height is much lower than the current height as the above picture like '1 1', the QR code generation may fail. 537 -))) 533 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image030.png]] 538 538 535 +If you see the MAC Address shows the ‘Unknown’ where is due to the provision error, please contact us to help you solve. 539 539 540 -===== 7.6 Onboarding ~-~- Why is the QR Code not quite the same as the manual? ===== 541 541 542 -[[image:1651832742262-209.png||height="297" width="365"]] 538 +1. 539 +11. Onboarding – MAC address is being refreshed after scan QR Code 543 543 544 -((( 545 -Please ensure that you enter the correct wallet address and that your network is up and running, the user can click the button of ‘Clean’ to re-generate the QR Code. 546 -))) 541 +//After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot.// 547 547 548 548 549 - =====7.7 Onboarding–MAC addressis‘Unknown’afterscanQR Code=====544 +//If you don’t see MAC address, make sure your mobile has good internet connection.// 550 550 551 -[[image: 1651832811038-780.png||height="462" width="216"]]546 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image031.png]] 552 552 553 -((( 554 -If you see the MAC Address shows the ‘Unknown’ where is due to the provision error,please contact us to help you solve. 555 -))) 556 556 557 557 558 -===== 7.8 Onboarding – MAC address is being refreshed after scan QR Code ===== 559 559 560 -((( 561 -After scan QR Code, Mobile APP will connect Helium onboarding server and provide the public key/ wallet address to onboarding server. Server will return the match MAC address for this hotspot. 562 -))) 551 +1. 552 +11. HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ 563 563 564 -((( 565 -If you don’t see MAC address, make sure your mobile has good internet connection. 566 -))) 554 +//This is caused by the server connection delay, which does not affect the normal use.// 567 567 568 -[[image: 1651832880009-473.png]]556 +[[image:file:///C:/Users/93456/AppData/Local/Temp/msohtmlclip1/01/clip_image032.png]] 569 569 570 570 571 -===== 7.9 HP0D Web ~-~-> Miner ~-~-> Version shows ‘short’ ===== 559 +* 560 +*1. Mobile APP crash after scan the QR Code? 561 +* //Make sure you have input the correct Wallet address to generate QR Code.// 562 +* //Make sure your mobile app uses the same wallet address as the one to generate QR Code.// 563 +* //Make sure your mobile app’s relevant permission are enabled.// 564 +* //Known: The Android 11 version may cause this kind of issue.// 572 572 573 -This is caused by the server connection delay, which does not affect the normal use. 566 +1. 567 +11. Why the frequency/region is not the same what I purchased? 574 574 575 - [[image:1651832959907-357.png]]569 +//Each HP0D is inspected and configured prior to shipping.// 576 576 571 +//If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you.// 577 577 578 -===== 7.10 Mobile APP crash after scan the QR Code? ===== 579 579 580 -* Make sure you have input the correct Wallet address to generate QR Code. 581 -* Make sure your mobile app uses the same wallet address as the one to generate QR Code. 582 -* Make sure your mobile app’s relevant permission are enabled. 583 -* Known: The Android 11 version may cause this kind of issue. 574 +1. 575 +11. Can use the frequency to a region where is not support? 584 584 577 +//Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link// 585 585 586 - ===== 7.11 Whythe/regionisnotsamewhat I purchased? =====579 +[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 587 587 588 -((( 589 -Each HP0D is inspected and configured prior to shipping. 590 -))) 591 591 592 -((( 593 -If your HP0D Web-UI – Miner region is not the same with the shell labels, please contact our support team that will solve this issue for you. 594 -))) 582 +1. 583 +11. Can change the frequency of the HP0D Miner? 595 595 585 +//We do not recommend doing this, it may damage your device// 596 596 597 -===== 7.12 Can use the frequency to a region where is not support? ===== 598 598 599 -((( 600 -Please make sure that the region supports this frequency, you can confirm the appropriate frequency through this link: 601 -))) 602 602 603 -((( 604 -[[https:~~/~~/docs.helium.com/lorawan-on-helium/frequency-plans>>url:https://docs.helium.com/lorawan-on-helium/frequency-plans]] 605 -))) 606 606 607 607 608 - ===== 7.13Can change the frequencyof the HP0D Miner? =====591 +1. Supports 609 609 610 - Wedonotrecommend doingthis,it maydamage yourdevice593 +//If you are experiencing issues and can’t solve, you can send mail to// 611 611 595 +[[//support@dragino.com//>>mailto:support@dragino.com]] 612 612 613 - ====8.Supports====597 +//With your question as detail as possible. We will reply and help you in the shortest.// 614 614 615 -((( 616 -If you are experiencing issues and can’t solve, you can send mail to [[support@dragino.com>>mailto:support@dragino.com]]. 617 -))) 618 618 619 -((( 620 -With your question as detail as possible. We will reply and help you in the shortest. 621 -))) 622 622 623 623 624 - ==== 9. Order Info====602 +1. Order Info 625 625 626 626 **HP0D-XXX** 627 627 ... ... @@ -630,56 +630,29 @@ 630 630 * 868: For Bands: EU868,IN865 631 631 * 915: For Bands: US915,AU915,AS923,KR920 632 632 611 +1. Manufacturer Info 633 633 634 -==== 10. Manufacturer Info ==== 635 - 636 -((( 637 637 **Shenzhen Dragino Technology Development co. LTD** 638 -))) 639 639 640 -((( 641 641 Room 202, Block B, BCT Incubation Bases (BaoChengTai), No.8 CaiYunRoad 642 -))) 643 643 644 -((( 645 645 LongCheng Street, LongGang District ; Shenzhen 518116,China 646 -))) 647 647 648 648 649 - ====11. FCC Warning====620 +1. FCC Warning 650 650 651 -((( 652 652 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 653 -))) 654 654 655 -((( 656 656 ~-~- Reorient or relocate the receiving antenna. 657 -))) 658 658 659 -((( 660 660 ~-~- Increase the separation between the equipment and receiver. 661 -))) 662 662 663 -((( 664 664 ~-~- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 665 -))) 666 666 667 -((( 668 668 ~-~- Consult the dealer or an experienced radio/TV technician for help. 669 -))) 670 670 671 -((( 672 - 673 -))) 674 674 675 -((( 676 676 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. 677 -))) 678 678 679 -((( 680 - 681 -))) 682 682 683 -((( 684 684 The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 685 -)))
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